COMMUNICATION

PROCESS
ORAL COMMUNICATION
GRADE 11

KAREN COLLINS RAMOS

WATCH
∎OCD by Neil Hilborn
BIG GROUP DISCUSSION
∎What ideas were presented in the
video?
∎What were the ways in which the
poet communicated his meaning?
LEARNING GOALS
∎Define communication
∎ Identify the main elements in the
communication process
∎Explain the nature and process of
communication
ACT 1
1. In a clean sheet of yellow pad, create a mind map/graphic
organizer of all the words you can associate with the word
“communication.”
2. Formulate your own definition of communication.
What is
COMMUNICATION?
 COMMUNICATION
∎The act of giving, receiving or
exchanging information, ideas and
opinions so that the “message” is
completely understood by both parties,
(Talloo, 2007).
Communication and communication
strategy is not just part of the game
- it is the game.

Oscar Munoz
ACT 2
THINK PAIR & SHARE
∎ Partner A: Discuss with Partner B an experience wherein you felt that
you were unable to communicate properly with someone.
∎ Partner B: From your partner’s sharing, identify possible causes and
factors that contributed to miscommunication.
 COMMUNICATION
PROCESS
Receiver gives
Receiver tries to
Sender sends message feedback to sender,
understand &
with intent who then interprets
interpret message
the feedback
To be an effective
communicator, we
must be understood
first.
 ELEMENTS OF
COMMUNICATION
∎ Sender & Receiver
∎ Message
∎ Channel
∎ Feedback
 SENDER &
RECEIVER
• CODIFICATION: Senders convey message by
converting their thoughts into symbols or
observable signals such as words
• DECODING/DECIPHERING/INTERPRETATION:
Receivers hear the signals and convert the
symbols into their thoughts
 SENDER &
RECEIVER
• Factors that determine how effective the
communicator is:
- Attitude
- Selection of meaningful symbols
What are some
of the ways we
communicate?
 SENDER &
RECEIVER
• The receiver is the person receiving the
message: making sense of it, understanding &
translating it to meaning
When does the
receiver become a
communicator?
 What are hindrances to communication in the
element mentioned?

WHIP
AROUND
 MESSAGE
• Are the ideas or thoughts that are transmitted
from the sender to receiver
• They are the result of the interpretation of
symbols, when meaning is derived from
observable signals

• Interpretation Issues: Field of

experience/Schema
 What are hindrances to communication in the
element mentioned?

WHIP
AROUND
 CHANNEL
• The medium through which the message is
sent.
• Connects the sender & receiver

AIR – oral communication

• Noise
PAPER/INTERNET – written communication
• Syntax errors
 What are hindrances to communication in the
element mentioned?

WHIP
AROUND
 FEEDBACK
• Refers to the message transmitted by the
receiver in response to the message of the
speaker.
• Enables sender to make adjustments to the
signals sent

Clarifying things
Speaking louder
 What are hindrances to communication in the
element mentioned?

WHIP
AROUND
SUCCESSFUL
COMMUNICATION
∎ Both sender & receiver perceive &
understand the message in the same way
 TO GET MESSAGE ACROSS
SUCCESSFULLY, THE FOLLOWING
ARE NEEDED:

• Message
• Audience/receiver
• How message is received
QUESTION:
IS IT POSSIBLE FOR
COMMUNICATION TO
BE PERFECT?
THE FUTILITY
OF
LANGUAGE
LANGUAGE IS A
DIMINISHMENT
Shooting the
messenger
 ORAL & WRITTEN
COMMUNICATION
ORAL WRITTEN
∎ Conveys ideas, ∎ Exchanging information using
thoughts or information written symbols (letters, words,
via spoken language and sentences).
∎ Letters, faxes, emails, reports,
memos & advertisements
ACT 3
Write your answer in a sheet of yellow pad.
Answer each question in 5 sentences only.

1. What medium of communication (oral or written) are you comfortable at? Why?
2. Why are you not comfortable using the other?
3. Personally, why do you think people communicate? What motivates people to
communicate their ideas, thoughts and/or feelings?