12 - Chapter 5 PDF

CHAPTER 5
A COMPARATIVE
STUDY OF INDIAN
COMPANIES AND
FOREIGN COMPANIES
WITH REFERENCE TO
CORPORATE SOCIAL
RESPONSIBILITY
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CHAPTER 5
A COM PARATIVE STUDY OF INDIAN
COM PANIES AND FOREIGN COM PANIES WITH

REFERENCE TO CORPORATE SOCIAL
RESPONSIBILITY
5.1 Area wise performance score of Indian Companies

In area wise performance score of the Indian Companies several areas of corporate social
responsibility are identified. The list of the various areas is mentioned as below.
Table A
Rank wise and Grade wise analysis of areas of corporate social responsibility
of Indian Companies
Sr. % % Not
Areas Total Rank Grade
No Disclosed Disclosed
1 Health 84.62 15.38 100.00 1 A
2 Education 83.33 16.67 100.00 2 A
3 Community Welfare 73.08 26.92 100.00 3 A
4 Environment 70.51 29.49 100.00 4 A
5 Human Resource Development 43.59 56.41 100.00 '5 B
6 Safety 39.74 60.26 100.00 6 B
7 Infrastructure 38.46 61.54 100.00 7 B
8 Charity 35.90 64.10 100.00 8 B
9 Quality 19.23 80.77 100.00 9 C
10 Employment 14.10 85.90 100.00 10 C
11 Agriculture 14.10 85.90 100.00 11 C
12 Art &Cultural 10.26 89.74 100.00 12 C
13 Sports 10.26 89.74 100.00 13 C
14 Beauty 2.56 97.44 100.00 14 C
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The performance o f Social Responsibility by the companies varies from country to
country. It is possible that areas o f Social Responsibility o f developed countries may be
different then the areas o f developing countries. India is also considered as developing
countries. From the annual reports o f 78 selected Indian companies, 14 different areas are
recognized where companies are providing assistance for development o f the society.
During the analysis, it is found that there are four areas where companies have performed
excellent in Social Responsibility and these four areas got A grade. These areas are
Health, Education, Community Welfare and Environment and their PSSR is 84.62%,
83.33%, 73.08% and 70.51% respectively. Moreover it is found that four areas where
companies have performed satisfactory in Social Responsibility and these four areas got
B grade. These areas are Human Resource Development, Safety, Infrastructure and
Charity and their PSSR is 43.59%, 39.74%, 38.46% and 35.90% respectively. Apart from
that it is found that there are six areas where companies have performed poor in Social
Responsibility and these four areas got C grade. These areas are Quality, Employment,
Agriculture, Art &Cultural, Sports and Beauty and their PSSR is 19.23%, 14.10%,
14.10%, 10.26%, 10.26% and 2.56% respectively.
5.1.1 Health
Health is one o f the most important aspects o f our lives; however, it is also one o f the
most neglected aspects, we are worried about our education, merits in college, career,
salary hike, weather, travelling, inareasing fuel rates, and almost everything around us,
but seldom do we pay any importance to our health; at least not until we face a problem.
Major diseases are as under:
• Cancer
• Autoimmune conditions
• Diabetes
• Sexually Transmitted Diseases
• Genetic conditions
• Chromosome conditions
• Viral infections
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• Bacterial infections
• Parasitic Infections
• Physical conditions
• Prion diseases
• Nutritional deficiencies
• Vitamin deficiencies
Various challenges in Health Sector
• One billion people lack access to health care systems.

• Cardiovascular diseases (CVDs) are the number one group o f conditions causing
death globally. An estimated 17,5 million people died from CVDs in 2005,
representing 30% o f all global deaths. Over 80% o f CVD deaths occur in low-
and middle-income countries.
• Over 8 million children under the age o f 5 die from malnutrition and mostly
preventable diseases, each year.
• In 2002, almost 11 million people died o f infectious diseases alone, far more than
the number killed in the natural or man-made catastrophes that make headlines.
(These are the latest figures presented by the World Health Organization.)
• AIDS/HIV has spread rapidly. UNAIDS estimates for 2008 that there are roughly:
o 33.4 million living with HIV

o 2.7 million new infections o f HIV
o 2 million deaths from AIDS
• Tuberculosis kills 1.3 million people each year, with 9.4 million new cases a year.
• 1.6 million People still die from pneumococcal diseases every year, making it the
number one vaccine-preventable cause o f death worldwide. More than half o f the
victims are children. (The pneumococcus is a bacterium that causes serious
infections like meningitis, pneumonia and sepsis. In developing countries, even
half of those children who receive medical treatment will die. Every second
surviving child will have some kind o f disability.)
• Malaria causes some 243 million acute illnesses and 863,000 deaths, annually.
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• 164,000 people, mostly children under 5, died from measles in 2008 even though
effective immunization costs less than 1 US dollars and has been available for
more than 40 years.
Current Health Issues in India
India is the emerging leader in medical advancements with many skilled health
professionals. However the quality o f health care still remains aback. There are many
issues in the health sector o f India that need a firm upliftment and thorough review. With
the increasing population and following western culture, India is raising concerns over
the issues.
• Spread o f epidemics: There are some diseases like dengue and flu which spread
quite quickly in vast areas because o f improper sanitary conditions and lack of
preventive measures. The population living in the rural areas is too vulnerable to
such kind o f diseases which spread easily. Preventive measures should be taken to
curb the widespread o f such diseases. The primary Healthcare units which have
been established should be equipped with sufficient number o f medications to
treat bulk population if there is any endemic arising.
• Smoking: Over one million people die every year due to smoking tobacco.
Smoking causes serious diseases such as Lung cancer, Emphysema, Chronic
Obstructive Pulmonary Disorder (COPD).
• HIV and AIDS: India ranks number four in the world with the number o f people
suffering from AIDS. The major regions in India affected with the disease are the
southern and north eastern regions. There are various policies from the
government to check on this issue. National AIDS control organization is set up to
keep an eye on the spread o f the disease. Though the rate of infection has declined
over a period, more effective strategies has to be developed to further control the
spread o f the disease.
• Malnutrition in India: There is large number o f population suffering from

malnutrition, especially the children. In the rural areas about one thirds of the
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children born are under weight. This issue needs to be looked into with broader
and effective prospects.
On investigation, it was found that majority of the companies of sample size have
included the health aspect as one of the significant areas. On measurement of
performance score, this area obtained 84.62 score that is out of 78 companies 66
companies had disclosed this information. On measurement of performance score,
this area is found to be most common in most of the selected companies and
having l sl Rank in the context of its performance by the selected companies. It
falls in grade A.
Table No. 5.1
Disclosure score of Health Component
H ealth
Sr. No. Particulars Nos. Percentage (%)
1 Disclosed 66 84.62
2 Not Disclosed 12 15.38
Total 78 100
Graph No. 5.1
Graphical Presentation of Health component
Health
a D is c lo s e d a N o t D is c lo s e d
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Indian Companies have worked significantly for the health as part o f their Corporate
Social Responsibility (CSR). The contribution of various Indian companies for the health
is as under.
• Tata Steel Ltd., fully mindful o f its role, promptly mobilized its resources and
evolved a policy on control o f HIV/AIDS. The policy is revisited every couple of
years with inputs from HIV+ people, and the need o f the stakeholders. It also
formulated a strategy o f creating mass awareness and educating the society to
prevent and combat the menace o f HIV/AIDS.
• Tata Steel Ltd believes in networking with like-minded agencies e.g. National
AIDS Control Organisation (NACO), UN- AIDS, Global Business Coalition on
HIV/AIDS (Tata Steel received an award for its HIV/AIDS initiatives in the
community in 2003), ILO, CH-Indian Business Trust, WHO, JSACS, Transport
Corporation of India Foundation (TCIF), PFI, The David & Lucile Packard
Foundation to share resources.
• RIL has set up state of the art Occupational Health Centres (OHC) at all
manufacturing locations and major offices. Besides emergency medical services,
the OHCs also offer preventive, promotive and curative health services to
employees. RIL’s occupational health departments are also in the forefront to
prevent lifestyle diseases such as heart problems, hypertension, diabetes and
communicable diseases such as malaria, tuberculosis and HIV/AIDS through a
series of regular health awareness sessions, daily health tips and personal
counseling.
• RIL launched ‘Project Balkalyan’ on Children’s Day with an objective to provide

nutritional support to children affected with HIV infection.
• Chambal Fertilisers accords high priority to hygiene monitoring at work place and
employees’ health assessment. A well placed medical centre in the campus at
Gadepan works round the clock to provide Health Services to employees.
• Sterlite operates a mobile clinic daily at Tuticorin that provides free medical
assistance. Apart from diagnosis and treatment by its doctors to out- patients, 18
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health camps, a mega eye-camp, pulse polio immunization and other intervention
have since touched the lives of over 15,000 people.
Best procedures and practices o f industry are in place at all operating units and
installation of the Corporation to take care o f health and wellness o f the
employees.
ICICI Bank plays an active role in promoting child health, reproductive health
and AIDS prevention through its PACT-CRH programme.
A state o f art hospital is funded by United Phosphorus Ltd at Vapi which has the
most modem equipment and highly competent doctors and nurses. United
Phosphorus Ltd has been a national leader in prevention and treatment o f bum
injuries and has helped put up a Bums Hospital in Mumbai. United Phosphorus
Ltd has promoted many rural health check camps; provided medicines and other
medical facilities at Vapi, Ankleshwar and other areas.
Rashtriya Chemicals & Fertilizers organized Medical Camp at Chaitya Bhoomi,

Dadar on the occasion of ‘Mahaparinirvan Day’ by providing the services of
Doctors, supply o f medicines and arranging transport.
Hindalco Industries Ltd conducted over 1200 medical camps across the units
benefiting 2.42 lacs patients. Hindalco Industries Ltd organized camps for
tuberculosis, malaria, dental checkups and treatment and hepatitis. These
benefited over 5000 people. Hindalco Industries Ltd organized AIDS awareness
programmes across all the units were attended by over 4000 adults. At Hindalco
Industries Ltd run hospital, over 2 lacs of people are given medical care at
extremely subsidized rates.
Apollo Hospital organize! free medical camps and distribution o f medicines to

over 850 flood affected poor people in Chennai. It organized free screening tests
for over 21500 children in 16 schools in and around Chennai. It organized free
health screening camp for drivers and conductors o f the Metropolitan Transport
Corporation. It organized 110 sessions o f corporate health awareness talks and
conducted 27 onsite campuses at various corporate houses. It conducted several
international and national CME programmes in the various fields o f medicine. It
provided free ambulance with first aid medical team for various religious
gatherings in and around Madurai. It established Apollo Emergency cum ICU for
the sixth consecutive year at Pamba.
Awareness programme on HIV prevention and management is being conducted

for convoy drivers at the manufacturing units on a continuing basis by Ashok
Leyland.
Thermax employees have also been raising funds to support Akanksha and to
strengthen the campaign against AIDS by participating in the public marathons
organized in Mumbai and Pune.
The Piramal Group, under the aegis o f helpyourbody, launched Mumbai’s first-of-
its- kind crusade against chronic diseases along with a comprehensive patient
support program. Through this initiative, the Piramal Group aims to enroll 3,500
doctors as crusaders across Maharashtra and Tamil Nadu in the pilot phase and
scale this up to 25,000 doctors nationally, who will pledge their support in the
first phase o f helpyourbody.
The GHCL has organized several medical camps like, Eye camp, Kidney camp,
Diagnostic camp, Plastic surgery camps in the surrounding area o f plant and salt
works.
Grasim conducted 616 medical camps at which over 85000 villagers were
medically examined and those who were afflicted treated for their ailments.
Grasim checked the eye sight o f 5470 villagers of which 1232 senior citizens
were provided with intra ocular lens and 552 were given spectacles for better
sight. In collaboration with the Indian Red Cross Society, blood donation camps
were organized at the various plants.
GSK India undertakes a number o f Rural Development initiatives through

GRAMIN AAROGYA VIKAS SANSTHA (GAVS), a Rural Health
Development Organisation and a registered public trust. These initiatives focus
on: Capacity building, Providing primary healthcare services and Promoting
health literacy.
• GAVS works predominantly in Tribal villages o f Peth Taluka, Nashik District.
The Trusts’ Mobile Clinic covers a distance o f 160 kms each day and visits a
cluster of five villages in rotation, covering over 70 villages. Three qualified
medical practitioner along with Social workers and 30 Healthcare Workers visits
the villages five days a week to render help in this activity. Over 45,000 tribal
people are benefiting directly or indirectly through this initiative,
• GSK India also supports a medical centre in Deonar Dumping Ground, the
biggest dumping ground in Mumbai. This centre provides medical facilities to
rag-pickers and their families who work in and around the dumping ground. This
project is undertaken in collaboration with Niramaya Health Foundation. It was
found that in addition to the unhygienic environment, children in the age group
o f 5 to 14 were exposed to waste substances like used needles, syringes, medical
equipments, un-segregated garbage, etc. Due to these conditions there were
frequent injuries and long term infections like respiratory problems and skin
diseases.
• Sanofi-aventis India and the global ‘Access to Medicines’ department are

working together with Drugs for Neglected Diseases Initiative (DNDi) and the
Indian authorities for the possible introduction o f the anti-malarial fixed-dose
combination Coarsucam® / Artesunate-Amodiaquine Winthrop® (“ASAQ”)
under the National Malaria Control program.
• Pfizer has initiated a dialogue involving the National Rural Health Mission and
Arpana Trust to scale up the above projects in Haryana and other parts o f the
country to strengthen health systems and enable rural communities for sustainable
livelihoods.
• The Child and Maternal Health initiatives of Cairn India focus on building the
health seeking behavior and awareness o f the local women and children, capacity
building of the field functionaries o f the government health department and
bolster their efforts through health volunteers from within the community. Field
level activities were also undertaken to build capacities o f the Panchayats and to
coordinate the health activities in their jurisdictions. The programme also aims at
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building awareness to fight against HIV/ AIDS menace especially with the
truckers, plying across the national highways. Active involvement o f identified
group through involvement and capacity building o f roadside dhaba owners at
halting points and availability o f information and condoms were some o f the key
initiatives undertaken.
• Health has been a key social development index assessing the well being of
communities and a decisive factor for different level o f intervention required.
Cairn endeavors to enhance health seeking behaviour o f communities both
through preventive as well as curative action with special focus on reproductive
and child health. Cairn also focuses on HIV/AIDS prevention through health
education and health promotion initiatives. Cairn also supplements government
health system for effective primary healthcare delivery and thus achieving our
goal Panchayat are catalysed through micro level intervention for planning and
strategising the health governance at the grass root level. Cairn has empowered
communities to take group and individual action to address their health needs.
• Good health is the foundation on which Mahindra builds happy, prosperous, and
meaningful lives. Its efforts enable people to live healthier through education and
medical services. It organizes workshops on HIV/AIDS, dental care, and hygiene
and run medical camps providing free care. Its disaster relief response to the
2008 Bihar floods touched 10,000 lives. And its Lifeline Express, Call 108, and
104 Advice services are expanding medical care into more and more regions that
are not well served by the formal system. By bringing knowledge and treatment
to new regions, it is laying the foundation for millions o f people to lead stronger,
more prosperous lives.
• Initiatives o f MRF were in conducting curative and preventive health camps,

blood donation camps, and-aleoholism and AIDS awareness camps/exhibitions.
Fogging machines were given to local Panchayats during chikungunya epidemics.
• Eisai look for and produce innovative solutions - that can satisfy unmet medical
needs and contribute to the health and well-being o f people worldwide. Eisai
India also practices HHC philosophy by engaging with Government, academia
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and NGOs working in specific areas. Eisai India has opened “66 Memory clinics”
across India as one stop hub for spreading awareness & provide infrastructure for
diagnosis & early treatment of Dementia in the society. The Memory clinics
provide end to end solution (awareness, intervention & post-care, scientific data
generation) for patients and their family members.
• Abhijeet Group focuses on various issues like awareness o f ADDS, family

planning and necessity of hygienic conditions o f living, Malaria, Leprosy and
Tubersulosis.
• ACC’s efforts to participate in the national effort against HIV/AIDS included the
establishment o f a treatment center at Wadi, and partnership with Christian
Medical College, Vellore both o f which address the challenges in the two states
where the virus is most prevalent.
• In Jindal, Assessing the requirements o f the people and with little or no treatment
available for cancer patients, a new ‘Cancer Department’ is being added to the
hospital, which will serve a large segment o f the population and lend towards
achieving the national goal o f ‘Health for all’.
• Certain infrastructure modifications were carried out in company’s community

health center as per recommendations o f the WHO by Jubilant.
• Realizing the enormity of the current scenario, the Modicare group took this
initiative not only as a conscientious corporate, but also because it felt that it had
the privilege and opportunity to contribute to the society. It believes that by
working together with persistence, the HIV/AIDS pandemic can be curtailed. -
Modicare group works as a technical resource agency helping companies (private
& public sector undertakings) formulate and implement the ‘Comprehensive
HIV/AIDS Programme’ based on the ILO Code o f Practice. It has associated with
26 private and 11 public sector enterprises, and 3 international agencies, covering
approximately 65317 employees.
5.1.2 Education
Education is a lifelong process beginning at birth. Humans have a creative drive which
should be nurtured and allowed to grow in a fertile environment, whether that
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environment is at home or at school. School going becomes an empowering process for
the child and the community. The awareness o f entitlements like education and health
grows, along with a sense o f the community’s responsibility. The essence o f education is
to provide the children with a safe, secure environment, in which they can develop the
powers given them by nature, and to give them the tools they need to develop their full
potential.
A report by the Confederation o f Indian Industry (CII) and the Boston Consulting Group
(BCG) titled ‘India’s demographic dilemmas’ analyzed the looming skill gaps in the
country and the need to urgently address them. The report projects that over the next five
years, India will experience a paradox o f nearly 90 million persons joining the workforce,
but most will lack the requisite skills and the mindset for productive employment, or for
generating incomes through self-employment. The report focuses on four service sectors
— ITES, banking, retail and healthcare and suggests various measures, including
changes in human resource policies o f the public sector banks, to match skills with future
job requirements.
The challenges in addressing the skill gaps are multi-dimensional and require cooperative
efforts by all stakeholders. However, the primary responsibility for providing the
foundation for manpower development, for India’s emerging knowledge economy, must
lie with the government
Nevertheless, corporate social responsibility (CSR) initiatives, through partnerships

between business organizations, the government, particularly at the local level, and not
for profit sector, can play a vital role in enabling increased access to higher education
through both demand-side (e.g. provision o f scholarships, general awareness
programmes) and supply-side measures (e.g. provision o f endowments, making corporate
staff available as resource persons, funding research and by contributing to
infrastructure).
Access to tertiary education remains relatively low in India. Over 550 million o f the
country’s population is currently under the age o f 25 years, but only 11% o f those in the
17-23 age-groups (compared with an average o f 23% for the world, 55% for developed
countries and 31.5% for Brazil, Russia and China) are enrolled in tertiary institutions,
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producing about 3 million graduates annually. Moreover, the Indian graduates, more than
60% o f whom are from generic, non-professional disciplines, are unsuitable for
knowledge economy work without further training. The report rightly stresses that while
the immediate need is to provide bridging training for those graduating from tertiary
institutions, a sustainable strategy must focus on strengthening the educational
foundations at the primary and secondary levels.
Several Indian corporations have developed synergistic initiatives towards higher

education and vocational training. The illustrative examples include Tata’s Institute o f
Hotel Management at Aurangabad and ITC Welcome group’s Hotel Management
Institute, HUL’s Project Shakti and other CSR education initiatives, ITC’s e-Choupal,
Reliance’s DA-IICT providing graduate and undergraduate education in Gujarat and
Intel’s higher education programme.
Support for education is an area o f special emphasis for all Tata companies, and Tata
Steel provides a wide range o f scholarships and programmes in all main operating
locations to encourage quality education, to enable the least privileged people to achieve
functional literacy, and to support deserving students financially. ITC’s initiatives are
aimed at (i) improving infrastructure in Government schools, (ii) providing
supplementary education to support children with school learning and exam preparation
and (iii) building community and parental involvement with school education so that
more children go to school and finish school.
The CSR initiatives must also aim at a long-term vision of India as a major knowledge
economy. In this connection, there is considerable merit for Indian companies to take
leadership in setting up world-class full-fledged universities, combining high quality
teaching, research and consultancy activities. In India, education is under state
jurisdiction. Therefore, companies with major presence in a state can work together with
the state government to enable such world-class institutions o f higher learning to be
established. As India struggles to raise the living standards o f the bottom half o f its
population, such institutions can incorporate vocational training institutes to offer
practical, livelihood-earning skills to these people. This can supply a ready pool o f skilled
labour to enhance the manpower resources of the state and therefore also the parent
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company. Such an institute can also train the increasing population o f people over 60
years to remain economically self-sufficient post retirement. The role o f CSR in higher
education and in mitigating the skills gap is therefore multi-facetted, with considerable
experimentation, and leaming-by-doing along the way. In the process, the affected
individuals, companies, and society at large are likely to benefit.
The desire to change the current state o f education and o f the current less-than-adequate
regard for the impact o f business on larger societies are, however, prerequisites. The
Right to Free and Compulsory Education and the role corporate sector can play in helping
to achieve was the theme o f the conference jointly organised by UNICEF, CII and
TSMG. CII along with UNICEF and TSMG plan to hold more such consultations in
different regions o f the country in 2011 to build a movement to engage the corporate
sector in taking up implementation of the Right to Education. In October 2010, UNICEF
had launched an online campaign “Awaaz Do” to initiate and promote a dialogue around
Right to Education provisions. Till date, the campaign has garnered over 125,000 sign
ups.
On investigation, it was found that majority o f the companies of sample size have
included the Education aspect as one o f the significant areas. On measurement o f
performance score, this area obtained 83.33 score that is out o f 78 companies 65
companies had disclosed this information. On measurement o f performance score, this
area is having 2nd Rank in the context o f its performance by the selected companies. It
falls in grade A.
Table No. 5,2
Disclosure score of Education Component
Education
Sr. NO Particulars Nos. Percentage (%)
Total 78 100
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Graph No. 5.2
Graphical Presentation of Education component
E d u c atio n
B D is c lo s e d w N o t D is c lo s e d
Indian Companies have worked significantly for the Education as part of their Corporate
Social Responsibility (CSR). The contribution of various Indian companies for the
Education is as under.
• TCS has funded a Manpower Training in VLSI Design and Microelectronics

programmes which at IIT Mumbai. This programme has attracted top students of
the country every year and many state of the art projects have been undertaken by
students supported by the programme. TCS has set up an academic centre of
excellence in Computational Engineering at IIT Chennai. TCS' computer based
functional Adult Literacy Programme (ALP) has served over 1, 00,000 learners
all over India in eight languages.
• RIL- Stanford Graduate School of Business announced the creation of the

‘Reliance Dhirubhai India Education Fund’ to support promising Indian students
with financial need in obtaining an MBA at Stanford.
• Education remains a thrust area in Sterlite’s “collective progress” programme.

Sterlite has played a pioneering role in opening “Study Centres” in villages.
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Today nearly 900 children assemble at these 8 study centres. The children are
paid special attention by qualified teacher appointed by Sterlite.
• Indian Oil Corporation awarded scholarships to 350 meritorious students from

economically weaker sections o f society pursuing 10+/ITI and professionals
courses in engineering, Medicine and Business Administration/Management
disciplines.
• ICICI Bank provided support to the Institute for Financial Management and
Research, Madras with a view to strengthen its research and training activities.
ICICI Bank also provided assistance for setting up the Madras School o f
Economics which is engaged in education research and training in economics and
finance.
• In line with Cummins’s core value o f Diversity, it particularly looks for ways to
enable aspirants from disadvantaged populations to pursue higher (Professional)
education and equip them with the knowledge and expertise to become self-
sufficient and take up challenging roles and responsibilities in life. To facilitate
this cause, it has initiated two programs: 1) The Cummins Scholarship Program 2)
Extending support to selective educational institutions which uphold our values.
• Hindalco Industries Ltd given merit scholarship to 3320 students and books and
uniforms to 3227 students in rural areas. Career counseling programmes
motivated 2000 students, several o f whom have been sponsored to I.T.I.
Vocational Centres.
• International Institute o f Information Technology, a project o f Hope Foundation

supported by Finolex, is now considered as one o f the top IT and Management
Schools in India. It is located at Pune Infotech Park. HIT delivers internationally
acclaimed courses in the field of IT and Management. It offers post graduate level
masters programmes that are high ended, unique and multi- dimensional.
• Adani Foundation aims to improve the quality o f education, girl’s education,

promoting child’s rights and gender equality, empowering village education
committee through innovative use o f local education volunteers.
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• Arch Pharmalabs contributed to various educational institutes for funding their
various research initiatives like UDCT Mumbai, IIT Mumbai etc.
• The Piramal Gandhi Fellowship was instituted by the Ajay G Piramal Foundation
with a vision to shape India’s next generation o f leaders. The Piramal Gandhi
Fellowship is a two year program for fresh college graduates, which will get them
engaged in India’s development. These young graduates are selected from top
notch institutions including IIT, Delhi School o f Economics, Lady Shriram
College, Miranda House, Xavier’s etc.
• GHCL tries to promote literacy and higher education by grant o f scholarship and
assistance to deserving young pupils o f weaker sections o f society. The GHCL
has been instrumental in construction & renovation of schools buildings and other
basic infrastructure required for successful running of the programme.
• GTL has conducted seminars in rural colleges to educate the youth on the
opportunities in IT/BPO sector benefiting 4000 graduates. GTL has also
conducted ‘Train Trainer’ wherein 420 teachers from rural schools were taught
how to use the computers. This enables sustainability and continuous
improvement in computer education. GTL supports non-formal education to
children in slums. Under the programme ‘Reach Education Action Programme’
GTL supports 2 study centres covering about 50 children.
• ARBL has provided primary schooling facilities for its employees’ children. Its
employees made a significant contribution to Krishna Deva Raya Educational
Trust and Cultural Association (KECA).
• P&G launched a unique programme-SHIKSHA. It will educate underprivileged

children in partnership with India’s premier child rights organization, Child Relief
and You (CRY). SHIKSHA will support education of 11000+ underprivileged
children. SHIKSHA was supported by multiple key stakeholders -National &
Regional TV channel partners, Press/Media, Retailers across India and Employees
who not only built awareness about the programme, but also encouraged
consumer participation for the SHIKSHA programme.
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• A school support programme has been put in place by Ambuja Cements in which
the government schools in the villages are supported by us in terms o f
infrastructure, mid-day meals and quality o f education. An extension o f the school
support programme is the training programme for teachers and the government
established Village Education Committee (VEC) members. In addition, Ambuja
Cements has established centres for pre-school education as well as those for non-
formal education. Having improved the quality o f the village schools, Ambuja
Cements has further energized the VECs to effectively monitor and maintain the
quality o f education in the villages.
• GAVS, as a part o f a new education initiative for the Rural Tribal communities,
launched three Vocational Training Centers in Peth Taluka. The centres were
launched in the beginning o f 2008 in collaboration with Mumbai based partner
organization, Kherwadi Social Welfare Association. The project was undertaken
with the long term objective o f imparting specialized skills and making them
more employable in the areas o f computer literacy, tailoring, beauty framing,
wireman/ electrician training, increased agriculture productivity, motor training,
nursing assistance framing, etc. A batch o f 392 youth has been trained and a
majority o f them are currently gainfully employed.
• Cairn education initiatives focus on access, equity and quality o f education and
to create enabling environments for children and younger generation and groom
them for being responsible citizens. Cairn recognizes the importance of
appropriate infrastructure, skilled teachers, innovative teaching methodology
and curriculum with availability o f good books and learning aids for improving
the learning achievements o f children. In addition to this, Cairn also believes in
innovative methods to make learning more interactive and participatory.
Programmes like theatre in education and science playgrounds have helped
bring back and sustain interest of young minds at schools.
• Sundram Fasteners has continued to support the English medium matriculation

co-educational school run under the auspices o f Krishna Educational Society by
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providing subsidized education to more than 300 children from the villages near
the factory at Rrisnapuram.
• Anand Mahindra founded Nanhi Kali out o f the conviction that empowering
women through education would have a tremendous positive impact on the nation
in the long run. Girls’ education correlates with a reduction in child and maternal
mortality, improvements in child nutrition and health, lower fertility rates, better
economic production, and female empowerment. Through Nanhi Kali, Mahindra
hopes to play a small but significant role in shaping India’s future by empowering
girls through education. The Mahindra Pride School helps transform the lives of
youth from socially and economically disadvantaged communities by providing
livelihood training.
• On the education front, ACG Pam Pac Pvt. Ltd. has been the first company to
make a donation of old management books to engineering colleges &
management institutes. The books not only contribute to the student education
but are also o f great help to the respective faculties. Some o f the institutions that
benefitted from the donations include the Indira College o f Engineering &
Management, IIEBM (Pune), Marathwada Mitra Mandal and Dnyanganga
Engineering Colleges. Another program for school bag distribution by ACG Pam
Pac was conducted on 15th June 2009 at the Zilla Parishad School located at
Bebadohol. School bags were distributed on the first day o f school to first
standard students by Mr. C V Torgal, DGM - HR and Mr. Ajit Dhanankar GM-
Design. These donations took the school children by surprise and were delighted
to receive their bags. The School Principal and teachers were grateful for this
effort by ACG-Pam Pac. Members o f the Zilla Parishad, Grampanchayat
Sarpanch and other authorities expressed their belief that such activities
facilitate social development more rapidly.
• Bayer supports several local schools in Ankleshwar by way of - school books,

equipment for laboratories, school uniforms for the needy students and even
arranging o f mid-day meals.
• Genzyme has entered into collaboration with NIPER (National Institute of
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Pharmaceutical Education and Research) under the department of
Pharmaceuticals, Government o f India for two ‘Genzyme India Fellowships for
excellence in Biotechnology’.
• MSD has further supported Continuing Medical Education (CMEs) seminars that
cultivate awareness among professionals in the field and provide a platform to
share updates, data, and recent findings. MSD engages key opinion leaders to lead
these education initiatives, which have reached over 4000 ObGYNs on the
importance o f protecting women from the dangers o f cervical cancer.
• "Rainbow" is a Global Development Operations India initiative under the aegis o f

which partnerships are forged with social organizations for consistent contribution
to the community. The first partnership has been forged with an educational
institution offering free education to underprivileged children. Novartis
employees based in Hyderabad have raised funds to contribute to the ‘Adopt a
Kid’ program, thus supporting the education o f 34 children. Regular events are
conducted for children at the school to improve communication skills, educational
skills in English, Science and Mathematics, and to instill self-confidence in them.
• The prestigious Sumant Moolgaokar Technical Institute at Kymore was opened

with a new educational curriculum by ACC to complement the education
provided at ITI’s. A state-of-the-art Learning Center, ACC Academy, was opened
at our Thane complex. We began work on partnering with the government and
industry to upgrade the 7 ITI’s located near its plants.
• Over 100,000 sustainable livelihoods with Livelihood Advancement Business

School (LABS) programme and outreach to over 34,000 children in
government run schools through School Community Partnerships in
Education (SCOPE).
• For education, the CSR initiative of Jindal has addressed the poor and the needy
with adult education centers in the villages around Hissar, and the volunteering
programme has found favor with many employees, who volunteer their time and
resources for file community.
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• Looking at the current scenario o f primary education to the underprivileged,
Lodha Group is in the process o f adopting 2 more schools with a support
organisation. Lodha Group also provides free education and care to under
privileged children o f construction workers at Lodha Paradise, one of the largest
townships in Thane. The Group works closely with an NGO called Mobile
Creche.
• Motorola has enabled Parikrma Humanity Foundation, NGO working to educate

underprivileged children, to become a Digital school by interconnecting through
interactive classroom setup all o f its 4 schools across Bangalore.
• Sesame has provided engaging, educational messages to children and their

caregivers through television, radio, and outreach initiatives. Sesame enjoys mass
reach and strong awareness in South Africa, and has documented educational
impact. More than two-thirds o f children aged 3-9 in urban areas and almost half
o f those in rural areas viewed Takalani Sesame on television, adding up to an
estimated television reach o f 4 million children.
• Times Foundation has initiated and completed numerous projects and campaigns
in the span o f the last 6 years across the country. Topically speaking, significant
inroads in education via Private Public Partnerships were made.
5.1.3 Community Welfare
With Indian consumers becoming more 'cause' conscious, their brand preferences keep
shifting to favour the brand that is socially more responsible. The phenomenon directly
creates a connection between the sales and the CSR.
A report by ASSOCHAM says that o f 175 Indian companies studied, 52 companies in the
FMCG sector have taken the maximum o f CSR initiatives. This was followed by the
chemical sector and then the IT sector. Most o f the initiatives taken by the companies
primarily focus on welfare o f the community. 'Community welfare' ranks on top in the
priority list in the ASSOCHAM study.
Tata Steel’s Corporate Social Responsibility (CSR) policy is rooted in the belief that the
primary purpose o f a business is to improve the quality o f life of the people. Tata Steel
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Rural Development Society (TSRDS), the nodal service wing o f the company formulates
all developmental initiatives.
The TSRDS has built a bridge at Mutunda village, Birkela Panehayat, near Joda East Iron
Ore Mines. This bridge has come as a boon to villagers, especially during the heavy
water logging o f the monsoons. The TSRDS has provided many dedicated training
programmes for women. Thirty-six women in Joda were trained to drive and some of
them have secured jobs. To help create livelihood opportunities for the people o f Odisha,
Tata Steel provides training and assistance to people interested in small businesses such
as goat rearing, mushroom cultivation and vermin-compost preparation.
To systematize the community development efforts, it was established in i979 and thus
has travelled more than 30 years providing services to the rural people. At Kalinganagar,
it was formed to address the socio economic needs o f the people.
On investigation, it was found that majority o f the companies o f sample size have
included the Community Welfare aspect as one o f the significant areas. On measurement
o f performance score, this area obtained 73.08 score that is out o f 78 companies 57
area is having 3rd Rank in the context o f its performance by the selected companies. It
falls in grade A.
Table No. 5.3
Disclosure score of CommimitY Welfare Component
Community Welfare
Total 78 100
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Graph No. 5.3
Graphical Presentation of Community Welfare component
Community Welfare
m Disclosed u Not Disclosed
Indian Companies have worked significantly for the Community Welfare as part of their
Corporate Social Responsibility (CSR). The contribution of various Indian companies for
the Community Welfare is as under.
• TCS supports Tata Relief Committee, Maitree initiatives for the socially
underprivileged, support of Sevalaya and support of individual initiatives like
work with the blind, street children, etc. TCS is actively supporting Children’s
Hospital in Mumbai which aims at providing world class medical facilities to
children. Other initiatives of TCS includes development of websites for NGOs,
creation of database for Childline which supports children in distress in 54 centers
in India and the rice husk ash based rural water filter developed at the Company’s
R&D centre in Pune.
• TCS is actively supporting the cause of rebuilding the Children's Hospital of the
Society for Rehabilitation of Crippled Children (SRCC) in Mumbai which aims at
providing world-class medical facilities to children. In the US, TCS supports
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many health causes such as construction o f Habitat for Humanity houses and the
Salvation Army initiatives. In Europe, over 700 TCSers joined activists o f the UN
World Food Programme to raise awareness and funds to fight child hunger.
• In partnership with a local NGO in Surat, RIL has developed a fully functional
Disabled Welfare Centre- a school for the physically challenged children for
bringing self-sufficiency to more than 800 physically challenged children from
the slum areas o f Surat.
• RIL initiates ‘Project Jagruti’ which is voluntary participation based model

wherein teachers, doctors, parents, NGOs, education societies and the state
government o f Gujarat are creating a sustainable model for sensitizing and
fighting learning disabilities amongst children
• A unique joint initiative of RIL and National Association o f Blind, ‘Project

Drishti’ has undertaken over 7000 free corneal graft surgeries for the visually
challenged Indians from underprivileged segment of the society.
• Indian Oil Corporation has been making substantive contributions every year to
national causes, social welfare and community development programmes
throughout the country, particularly in the vicinity o f its major installations. It has
been the endeavour o f Indian Oil Corporation to utilize 25% o f the community
development funds towards Special Component Plan and Tribal Sub Plan for
meeting the needs o f the weaker sections.
• GIPCL has been actively involved in the socio-economic development and

welfare o f the people living around the power plants at Baroda and SLPP through
Society for Village Development in Petrochemicals Area (SVADES) in Baroda
and Development Efforts for Rural Economy and People (DEEP) at SLPP.
• Apollo Tyres partnered with DFED and set up its first clinic through a trust. The
objective is to evolve a comprehensive programme for the mobile population to
provide high quality general and sexual health treatment to truckers and the
transport community. The activities focus on behaviour change communication,
STI/STD diagnosis and treatment as well as condom protection.
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• Recent tsunami disaster caused a colossal loss o f human life and property in the
Southern Indian States. In sympathy, the employees o f Finolex along with the
company itself contributed to the Prime Minister’s National Fund.
• Adani Group carries on social welfare activities through a trust namely, “Adani
Foundation”. The broad objectives for which this trust is formed are public
charitable purposes for the benefit o f the public without distinction o f caste or
community, section or religion, class or creed. These include relief to the poor and
distressed, Education, Promotion o f social and economic welfare o f or the
upliftment o f the public and Advancement o f any other object o f general public
utility. The activities o f the trust can be divided in four Major Area’s i.e. Medical
assistance, Educational assistance, charitable assistance and General assistance.
• GTL extends support to the physically challenged by providing them with

motorized three wheelers. This programme is being partnered with another NGO-
Rajiv Gandhi Foundation that has developed the motorized three-wheeler.
• GSK in collaboration with Pratham, a Non-Government Organization, supports a

new long-term project in form o f starting a Shelter home for children under the
age o f 16. This Shelter home is located in the eastern part o f India at Behraieh,
Lucknow, which is one of the highest child sending regions in the country. The
project aims at prevention o f children migrating to bigger cities in need o f work
and falling prey to child labor and anti-social elements. This project includes
supporting 80 children by way o f providing them education, food and shelter in
addition to psycho-social support.
• Aventis Pharma supports the cause undertaken by The BANYAN for

rehabilitating homeless, mentally affected women. ‘The Banyan’ has responded
to the needs o f over 2000 women, rehabilitating them and restoring them to
health. The institution’s major achievement is that it has helped reunite over 950
women with their families. Its affiliate supported the well-being o f a few
occupants o f ‘The Banyan’ last year and will continue its support to this cause.
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Cairn runs a num ber o f social developm ent projects for addressing needs o f
local com m unities around our exploration, developm ebt and production, sites,
Cairn works closely w ith district authorities and com m unities on local
infrastructure im provem ent projects providing m uch mejeded roads, housing and
toilets,, w ater tanks, com m unity halls, school bit:iilding renovation and
playgrounds. Cairn recognizes the role o f infrastructu:ire in the developm ent
agenda and as a contributor to economic growth for the rural com m unities.
B axter had the follow ing Collaborations w ith M arathon for hem ophilia awareness
w ith SHC /H FI and supporting them in other activi ti:ies related to hem ophilia
awareness. Baxter Supported 10 events across the nat.ion on W H D for activities

across India, involving alm ost 1000 doctors, patients and healthcare workers.
B axter Helped the Blind R elief Association set up sta Is to sell their products at
locations, m anning them and helping raise funds, B axter R an an awareness
cam paign on Renal failure and therapy options w ith C:Iro n ic C are Foundation. 10
B axter India staff spent a m eaningful day at SOS Q•liildren’s V illages o f India
tending to the repair and m aintenance o f the com m unity center.
B axter Conducted a m edical check-up at Search Years, w here the children w ere
given a basic hygiene kit and a m edical k it for commc:n ailments; the benefits o f
each w ere clearly outlined b y the volunteers and the m edical team distributed
nutri-pack m eals developed w ith the nutritional needs o f these children
distributed. T he team also donated toys, books and sta ionery. B axter H elped the
Blind R e lie f A ssociation set up stalls to sell their pro<ducts at locations, m anning
them and helping raise funds.
Patient awareness program m es are im plem ented by N G O s/Trusts supported by

the Eli Lilly M DR TB Partnership in various parts o f A e country. It also supports
W orld TB D ay com m em oration by supporting various activities at the N ational
and State level. Other patient awareness program s in elude sponsorship o f radio
spots, use o f street plays and wall paintings, SM S c;armpaign. It also produced a
Patient Inform ation booklet, in English and Hindi which w as adopted by the
Governm ent o f India’s RN TCP Program and transifated into several regional
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languages. It was also put up as the resource material on the National Programmes
website.
• Through MSD's partnership with PHFI, it is changing the way that health
messages are formed and the how the disadvantaged populations receive those
messages. In order to bring diabetes and cervical cancer awareness to rural, tribal
and at risk populations, PHFI first assesses the needs and knowledge level o f the
communities by first engaging them in a community needs assessment. The
messages are then created by the target population to assure that they are custom
designed to suit their needs and match their knowledge level, while assuring that
the messages come in a form that simultaneously appeals to these populations.
PHFI then works closely with experts in the medical field to assure that the
messages contain correct health messaging.
• Novartis has supported the Standard Chartered marathon every year since 2004
with a commitment that the amount donated goes to Akanksha for the education
and health o f underprivileged children. Novartis has also funded a centre for
Akanksha at Prabhadevi. Employees are also volunteering time in the office for a
mentor program for Akanksha children. This has led to a rise in creativity among
the children, better results at school and an increase in their feeling o f self-worth.
It has also helped raise satisfaction among employees serving as mentors.
• The Novo Aid Program reaches out to more than 1100 underprivileged children
with diabetes with free insulin supplies. The program supplies free insulin to
children below the poverty line up to the age o f 18.
• Abhijeet Group has done significant work in education area especially about girl
child.
• Due to the CSR activities the Abhijeet Group is respeeted by the community. The
assurance for their CSR activities is the local community that is benefited and
their own evaluation system. They do not require external assurance. The
Abhijeet Group has created a new standard to be followed by the others in the
area.
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• ACC Limited commenced a fresh round o f Community Needs assessment studies
by external agencies for those living in the vicinity o f all its plants across India.
An important partnership was forged with Development Alternatives, a reputed
NGO, to help launch sustainable community development programme for those
living near its Wadi Plant in Karnataka.
• BPCL accords importance to Corporate Social Responsibility (CSR) and takes it

as one of the areas o f focus. CSR is a part of the overall vision of the Corporation,
touching the pulse of rural & tribal India. Community Development Programs
were undertaken to bring all round development in adopted villages, consisting of
economically and socially backward population and significant resources were
allocated towards these activities. Sustainability o f the initiatives is the key motto,
factoring in the needs, community and cultural sensitivities.
• In its aim to provide access to clean drinking for the underprivileged in and
around Chennai and in northern parts of Tamil Nadu covering the districts of
Thiruvannamalai, Vellore, Kanchipuram and Chengelpet, the Company has
launched Elixir of Life, which is a convergence o f the vision o f the 2 partners -
Rotary International and Coca-Cola India, and is an extension of the Rotary’s
‘Schools into Smiles’ project that envisages betterment o f the quality o f lives of
students.
• Development Promotion Group (DPG), a Chennai-based development agency

received support to the tune o f INR 277 million to assist in the rehabilitation
efforts. After nearly 36 months o f service, DPG feels obliged to report to the local
community, government officials and the general public its efforts, achievements
and the lessons learnt through this experience.
• DPG has handed over 652 new homes measuring 409 - 456 sq.ft, as part o f the
shelter programme. 170 more homes will be handed over by Jan. 2008. Those
families who have already moved into their DPG homes are happy with the
standard of the housing, which was designed in consultation with the local
communities.
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• DPG in particular has realized the importance o f anchoring relief and
rehabilitation efforts in long-term development programmes, which focus on
improved community, creating an environment that supports restoration of
sustainable livelihood, gender equity in all initiative and growth. DPG has
realized the need to collaborate with corporate houses to make the programme
more sustainable with local support.
• The women empowerment programmes o f Jindal include skill development

through various training programmes, promoting handicrafts, beauty culture,
dress designing, cookery, computer literacy programmes and a host of other
interventions.
• Motorola has a Core group which screens the NGO partners. If the partner’s
roadmap is in alignment with Motorola’s CSR charter, the NGOs are asked to
submit their financial statements for the preceding 3 years or more, documents
relating to their Trust formation, their governing guidelines, Roadmap, their
activities in the recent past & the like. This is verified for consistency &
completeness by the Core team.
• Times Foundation has implemented large projects in social sector arena.

Highlights o f Times Foundation’s achievements include: Successful building of
94 homes for Tsunami affected people in Nagapattanam with support from the
Government o f Tamil Nadu and an NGO. The houses were handed over to the
needy and affected, bringing relief and respite to those affected by the disaster.
Successful initiation o f social development projects with the Governments of
Tamil Nadu and Jammu & Kashmir.Times Foundation in association with the
Government of Tamil Nadu initiated building o f houses for Tsunami affected
families. Times Foundation has with the Governments o f Tamil Nadu and the
J&K undertaken the task o f creating social assets including schools, health centers
and multi-purpose community centers in disaster prone and affected areas.
5.1.4 Environment
The environmental problems in India are growing rapidly. The increasing economic
development and a rapidly growing population that has taken the country from 300
Page 88
million people in 1947 to more than one billion people today is putting a strain on the
environment, infrastructure, and the country’s natural resources. Major environmental
issues are forest and agricultural degradation o f land, resource depletion (water, mineral,
forest, sand, rocks etc.), environmental degradation, public health, loss o f biodiversity,
loss of resilience in ecosystems, livelihood security for the poor.
It is estimated that the country’s population will increase to about 1.26 billion by the year
2016. The projected population indicates that India will be the first most populous
country in the world and China will be ranking second in the year 2050. India having
18% o f the world's population on 2.4% o f world's total area has greatly increased the
pressure on its natural resources. Water shortages, soil exhaustion and erosion,
deforestation, air and water pollution afflicts many areas. Environmental pollution is one
o f the most serious problems facing humanity and other life forms on our planet today.
Air pollution is one of the components of environmental pollution.
The World Health Organization estimates that about two million people die prematurely
every year as a result o f air pollution, while many more suffer from breathing ailments,
heart disease, lung infections and even cancer. Fine particles or microscopic dust from
coal or wood fires and unfiltered diesel engines are rated as one o f the most lethal forms
or air pollution caused by industry, transport, household heating, cooking and ageing
coal or oil-fired power stations. There are four reasons o f air pollution are - emissions
from vehicles, thermal power plants, industries and refineries. The problem o f indoor air
pollution in rural areas and urban slums has increased. India’s environmental problems
are exacerbated by its heavy reliance on coal for power generation.
Second component o f the environmental problem is water pollution. According to United

Nations report, Contaminated and polluted water now kills more people than all forms of
violence including wars. Fully 80 percent of urban waste in India ends up in the country's
rivers, and unchecked urban growth across the country combined with poor government
oversight means the problem is only getting worse. Groundwater Quality and
Pollution is most alarming pollution hazards in India. Groundwater Quality and

Pollution is most alarming pollution hazards in India.
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Plastic bags, plastic thin sheets and plastic waste are also a major source o f pollution.
Pollution due to biomedical waste is likely to spread disease daigerous to life and making
atmosphere noxious to health. India produces about 3, 80,000 tonnes o f e-Waste per
annum, which includes only the waste generated out o f television sets, mobile phones and
PCs, a major chunk o f which comes from organizations. B-waste produced in India
includes over 100,000 tonnes from refrigerators, 275,000 tonnes from TVs, 56,300 tonnes
from personal computers, 4,700 tonnes from printers and 1,700 tonnes from mobile
phones. The unorganized recycling sector which fails to practice eco-friendly e-Waste
recycling methods release large amount o f toxic chemicals. The toxic gases and the large
volume o f Electronic Waste add environmental Pollution in India.
Carbon emissions have grown nine-fold ova: the past forty years. In this Industrial Age,
with the ever-expanding consumption o f hydrocarbon fuels and the resultant increase in
carbon dioxide emissions, that greenhouse gas concentration have reached levels causing
climate change. Going forward, carbon emissions are forecast to grow 3.2% per annum
until 2020.
Environmental Challenges in India
India’s ongoing population explosion is a great challenge, which has placed great strain
on the environment. One in every seven persons on this planet 1
cent o f the world’s population and only 2.4 per cent o f its land area, there is obviously a
heavy pressure on the environment. The rapidly growing population, along with a move
toward urbanisation industrialisation has placed significant pressure on India’s
infrastructure and its natural resources and reduces the gcins o f development. The
greatest challenge before us is to limit the population growth. Population, poverty and
environment are interrelated. The nexus between poverty and
can hardly be over emphasised. This is a major issue and the biggest challenge. The
challenge o f poverty and the challenge o f environmental degradation are not two different
challenges, but two facts o f the same challenge.
Environmental pollution has become serious problem in the country.

Community/Domestic wastes, Industrial effluents and chemical fertilizers and pesticides
Page 90
have polluted our surface water and affecting quality o f the ground water. Restoring the
water quality o f our rivers and other water bodies as lakes is ar important challenge.
Land is the basic resource providing for the needs o f the :ople. Due to soil erosion,
salinity, alkalinity, wind erosion, etc it is estimated that nearjly 100 million hectares o f
land, almost one-third o f the total area, is suffering from degra liation. Land degradation is
great challenge faced by India today. Another challenge i s to sustain and increase
agricultural growth without damaging the environment.
India is very rich in biological diversity with about 89,000 spe cies o f animals and 47,000
species o f plants. A number o f bio-geographic zones can be id entified within the country
with their respective flora and fauna lending a distinct characte:;r to each. Biodiversity has
also faced serious threat due to over exploitation and habitat destruction and it has also
become a major challenge to us. India is recognised as a counifry which is uniquely rich in
all aspects o f biodiversity, species and genetics. India is one o f the world’s mega
diversity centers. But, all the ecosystems are under pressure, Conserving the biodiversity
o f India from the on slaughters o f human activities is another e lallenge before us.
On investigation, it was found that majority o f the compamees o f sample size have
included the environment aspect as one o f the significant areas. On measurement o f
performance score, tins area obtained 70.51 score that is out o f 78 companies 55
companies had disclosed this information. On measurement of performance score, this
area is having 4th Rank in the context o f its performance by the selected companies. It
falls in grade A.
Table No. 5.4
Disclosure score of Environment Cc mponent
Environment
2 N ot Disclosed 23 29.49
Total 78 100
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G ra p h No. 5.4
G raphical Presentation of E nvironm ent component
Environment
H D is c lo s e d w N o t D is c lo s e d
Indian Companies have worked significantly for the Environment as part of their
the Environment is as under.
• Tata Steels Vision 2012 is to be the global steel industry benchmark for Value
Creation and Corporate Citizenship. With a focus on the environment, the
Company has set a target to reduce CO emissions to 1.5 t/tls compared to the
current 1.8 t/tls.
• RIL focuses RIL gives top priority on maintenance and performance

improvements of all pollution abatement facilities; like effluent treatment plants
(ETP), air emission abatement units and waste disposal facilities. RIL has more
than 95 ‘Trained Lead Auditors’ for ISO 14001:2004. At most manufacturing
divisions of RIL, to reduce water dependence from natural sources, rainwater
harvesting is being practiced. In RIL, a trial for the re-utilization of Polyethylene
Terephthalate (PET) waste into Polyester Libre Pill (PPL) recycling plant was
successfully carried out. RIL has laid more emphasis on rainwater conservation
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scheme with construction o f storm water retention ponds to collect all the
rainwater from the Onshore Terminal premises for re-use in the green belt
development.
Sterlite is one o f the first companies in the metallurgi|c;al industry to adopt zero
water discharge, which eliminates liquid effluents and it the same time preserves
a precious natural resource. Zero discharge was achieved by completely recycling
the water and treated liquid effluents back into process. Further, Sterlite
commissioned a new phosphoric acid plant which cjonverts sulphuric add to
phosphoric acid. This is not only a value-addition effort but also assists pollution
control by further reducing emissions.
Indian Oil Corporation continued to maintain its thrust on fuel conservation at all
its seven operating refineries through round the clock;p:r<ocess monitoring and also
by keeping abreast o f the latest technological developn|i>ents in the area. In Indian
Oil Corporation, energy conservation schemes implemented in fuel savings o f
about 32,000 tonnes.
Exide won the Environment Excellence Award fro:«tn ICC and West Bengal
Pollution Control Board. In addition, in its continuing effort at spreading
awareness on environment pollution, the company adopted a Nature Park in the
city o f Kolkata.
GIPCL is in process o f phasing out Halon Fire Protecton system to CO2 system
to reduce Green House Gases (GHG) emission at B doda Plants. GIPCL is in
process o f carrying out major Plant modifications, lijcie putting baffle plates at
chimany end in HRSG reducing heatloss going to atmosphere through exhaust
and putting sleeves on part o f superheater tubes reducing system energy
consumption.
United Phosphorus Ltd undertakes environment protect!!on by growing more trees,

United Phosphorus Ltd is vigorously following the praet:ice o f growing more trees
every year.
Sponsoring energy-related initiatives, particularly those that support renewable,

cost, energy & pollution efficient technologies are one o f the high priority areas
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for Cum m ins India Foundation. Supporting research effcbrts in the field o f energy
tow ards the above m entioned objectives is in line w ith its core value o f Delivering
Superior Results, as these technologies help to eri;sure a cleaner, healthier
environm ent. A Six Sigm a Project on w aste mana;dement has been launched
focusing on re-use o f plastic generated internally.
T he environm ent M anagem ent System s at both the uniits o f R ashtriya Chem icals
& Fertilizers have been recertified under IS 014001. T be state o f the art Effluent
T reatm ent plants and the Sew age T reatm ent plant at Trom bay have ensured that
the environm ent in and around the U nits is fully p ro tected. R ashtriya Chem icals
& Fertilizers launched C hem bur G reen Project to estah ish greenery in the eastern
suburb has grow n and brought back the green forestry ajmidst concrete jungle.
H indalco Industries L td’s plants and m ines adopt clean technologies and
processes that com bine both econom ic progress and sustainable environm ent,
India being a signatory to the K yoto Protocol or. greenhouse gas (GHG)
reduction, Hindalco Industries Ltd has taken an initiati ve tow ards reducing GHG
at its expansion project at the H irakud Sm elter. A (|D M (Clean Developm ent
M echanism ) has been registered w ith the U nited Natio|n:s Fram ew ork Convention
on C lim ate Change (U N FCCC). All o f Hindalco iustries L td’s plants have
renew ed its environm ent m anagem ent system certifitj;ations to the revised ISO
14001:2004 standard.
A cross business o f ICI India, continuous efforts to im prove energy efficiency

resulted in a general im provem ent in energy consum ptip>n.
Finolex endeavours to keep up and prom ote an eco! ogical balance w ithin the
precincts o f its various m anufacturing facilities. T he bfcasic activity undertaken in
this regard is to plant and m aintain trees and other gretaan plants w hich also give a
soothing com fort to the em ployees and visitors. The m anufacturing facility at
Pim pri, U rse and V erne are holding ISO 14001 (Environm ent M anagem ent
System ) certification.
T o have environm ental friendliness in the application o f conventional bitum en, a

bitum en em ulsion plant having a capacity o f 10 tonnes per hour w as installed to
Page 94
produce bitumen emulsion by Kochi Refineries. Kochi Refineries has formed 25
Energy Conservation (ENCON) clubs in various scho<ols and colleges all over
Kerala. Main objective o f the club is to drive honjne the concept o f energy
conservation and environment protection in the minds cjf young generation.
GSFC is conscious about the greenery and ecologiical balance by promoting

horticulture activities amongst the urban population and with a view to encourage
such activities, it sponsored fruits, flowers and veget:ables shows in association
with Baroda Agri Horti Committee and participated in the competitions and won
awards. It has also sponsored flower, show in associat: on with Society for Clean
Environment. GSFC holds consolidated consent and authorization from Gujarat
Pollution Control Board. It has received the enviro:nment clearance for 1500
MTPA Urea Phosphate Project.
Adani also invested in environmental research studies with support o f “Center for
Environment Education-Ahmedabad” and id'eaitified the following
technologies/processes which support the “Green Port and “Clean Development
Mechanism” initiative for Pilot studies.
Environment Performance has been integral to the busliness performance o f your

Company and continues to receive focus throughout the year. Our vision is to be a
zero-injury organization. Unilevers Framework aafety and environmental
standards, which are aligned to international standar is o f ISO 14001/OHSAS
18001, have been implemented across the Company.
HUL has been focusing on improving environmental p erformance and has drawn
up an ambitious plan to reduce the environmental imp; act o f operations including
reduction in greenhouse gases. This has resulted in a lc|wer environmental load in
key parameters which are monitored very closely ev sry month. HUL received
1,50,000 CERS (Carbon credits) for an innovative so;ap manufacturing process
which consumes significantly lower energy and water.
All manufacturing units o f Ashok Leyland were recent]!y certified for ISO 14001.
The standard provides a framework so that Ashok Leyl md can identify significant
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environm ental issues and im plem ent appropriate m anagem ent program m es to
control and im prove them.
Adani Group has aim ed its activities at the sustai:i .able developm ent o f the
M undra, K utch Region. The group has followed the sam e b y investing in the
environm ent by w ay o f laying green belts, landscajping the site, creating a
m angrove nursery, planting tolerant vegetation. W a ter m anagem ent is a key
aspect o f life. It has initiated developm ent o f w atershed projects at the grass-root
level like Shanti Sarovar a rain w ater harvesting project to im prove the
availability and quality o f w ater in nearby wells.
A rch Pharm alabs incorporated follow ing m easures like full-fledged effluent
treatm ent plants on all sites, solid w aste m anagem ent system s and solvent
recycling. A rch Pharm alabs has an environm ent m anagem ent system in place to
identify potential hazards and take necessary steps to m inim ize exposure to
people and operations.
CPCL obtained approval from the U nion M inistry o f &nvironm ent & Forests for
three o f its Clean D evelopm ent M echanism Projects vi z,, Pow er Generation from
W indm ill, Energy Optim ization in G as Turbine and H y drogen R ecovery from o ff
Gases. CPCL is com m itted to conservation o f energy and reduction o f fuel and
loss through continuous in house process monitor!:ng, laying em phasis on
adopting energy efficient processes and utilizing enejrgy saving devices at the
inception o f all the projects.
A RBL focuses on green belt developm ent, energy con servation, w ater harvesting
as well as the installation o f w orld class air anc w ater pollution control
equipment.
Grasim adopts clean technologies and processes that: offi'er b oth econom ic progress
and sustainable environm ent. G rasim ’s plant, w ith the exception o f Bhiwani
Textiles M ills, are ISO 14001 Environm ent Managelement System s Certified
(EM A) and adhere to OHSAS 18001 standards.
Asian Paints continues to enhance the aw areness o f iinterested parties on w ater

conservation and R ain W ater H arvesting through the T otal W ater M anagem ent
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Centre installed at the Mumbai plant. It also pnovides expert advice on
implementation o f Rain Water Harvesting projects at no cost. The Total Water
Management Center o f Asian Paints was conferred the Excellence Award in the
Environmental Excellence Category at the Asian CSR Awards 2007 by the Asian
Institute o f Management, Philippines. Asian Paints was accorded this recognition
from amongst 186 entries from 14 countries across the world.
Aventis Pharma supports SAVE: (Sanofi-aventis Values Environment) - W ith

increasing threat from diseases and natural calamities dme to environmental
degradation, there arises an urgent need to SAVE the eirvironment. Under Aventis
Pharma’s initiative SAVE, it has worked towards raisin.j %awareness on protecting
and enhancing the environment. As the first initiative uiirider this project, doctors,
who are one o f our key stakeholders, were presented a potted plant with the
SAVE logo.
Britannia continues to reduce energy consumption thpough process innovations

and technology up gradation. Recycling o f the waiste heat was extended to
manufacturing locations as also the usage o f alternate energy sources like gas
which was extended. Britannia has filed an applies tition for availing carbon
reduction benefits under the Clean Development Mechianism o f the Ministry o f
Environment and Forests.
Sundram Fasteners ensures compliance with all poll ution control regulations,
Adequate pollution control equipment have been install ed to treat effluents and to
control air pollution. Sundram Fasteners has also implemented measures to
control air pollution. All the major factories o f Sundnam Fasteners have obtained
certification for conformance to ISO 14001 standards W ater management and
conservation have continued to receive attention from the Sundram Fasteners,
Sundram Fasteners uses recycled water to the maxim:ium extent possible in all its
factories thereby continuously monitoring o f effluent treiatment systems.
World Environment Day was celebrated in all its factories by conducting

awareness programmes and distributing and plantingg saplings. A successful
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Vermi composting project has been undertaken by Mahindra to prevent soil and
air pollution.
• Visakh Refinery o f HPCL has a comprehensive Environment Management

System (EMS) and is a ISO 14001 certified Refinery. In line with its commitment
to provide a clean eco-friendly fuel to its rural population.
• Dr Reddy’s was one o f the earliest in establishing a zero liquid discharge facility
to ensure 100 percent effluent recycling. They have significant improvements in
process development with growing emphasis on green chemistry. Energy saving
initiatives and awareness communication on Climate Change is being accelerated
in the company.
5.1.5 Human Resource Development
Human Resource Departments play a critical role in ensuring that the company adopts
Corporate Social Responsibility programs. Furthermore, HR can manage the CSR plan
implementation and monitor its adoption proactively, while documenting (and
celebrating) its success throughout the company. Human Resources technology can help
with a Corporate Social Responsibility program, including reducing the company’s
carbon footprint to benefit the planet. Starting with these areas:
• Implement and encourage green practices.
• Foster a culture of social responsibility.
• Celebrate successes.
• Share and communicate the value o f corporate social responsibility to employees

and the community.
In Gujarat, to increase the talent pool availability as per the industry requirement, the
State Government has constituted a High level committee for Empowering and
Enhancement o f Technical Competence. GDDC has decided to construct 100 Skill Up-
gradation Centers in its various estates for imparting training in different technical areas.
Currently 49 completely ready centers are being handed over to respective Training
Partners.
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In early 2011, RIL enhanced delivery over the last year by ensuring 1,589,395 man hours
o f learning activities at its manufacturing divisions. Going forward, RIL will focus on
building specialist skills and multiple cadres in the organization to support its goals and
aspirations. Additionally, several thousand man-hours o f developmental intervention was
undertaken to train the leadership teams on developing the second-line, compensation and
benefits, executive coaching, rewards and recognition programmes and interviewing &
selection. As a part o f standardization o f training & development o f people with
validation o f their skill level, web based examination module has been developed for
certification of Six Sigma Green Belts. The belief in its people has been the foundation
and comer stone o f RIL's growth story. It was the youth in their 20s & 30s who brought
RIL to this pedestal over the last 3 decades and going forward the intent is to pass the
baton on to young leaders over the next 2 to 3 years, to further propel this success story
for the next 3 decades. Towards this end there has been a significant endeavor in re
enforcing the existing talent base o f 22,661.
REL's campus hiring programme from the engineering, finance and management institutes
has been far more robust, with wider coverage to ensure higher caliber as well diversity.
RIL has launched a specially tailored programme "Reliance Accelerated Leadership
Programme", in order to hire high caliber young talent into the Company and build a
talent pipeline for the future.
RIL is focused on building what would be the brat "To Be" Organization over the next 18
to 24 months. In order to achieve this objective, RIL focused on following initiatives:
• People: Energizing and engaging the existing work force, building a pipeline for
the future and creating an exciting work place.
• HR Processes: To ensure that RIL continues to have the world's best practice and
processes, existing processes are being reengineered and new processes are being
introduced.
• Policies: The focus was to make the policies employee friendly keeping in view
employee specific needs. The HR policies are being reviewed and benchmarked
with world class organizations.
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HR Shared Service Centre: The Centre was established to ensure efficient and
effective delivery of HR services to RIL employees.
On investigation, it was found that only some of the companies of sample size have
included the Human Resource Development aspect as one of the significant areas. On
measurement of performance score, this area obtained 43.59 score that is out of 78
companies 34 companies had disclosed this information. On measurement of
performance score, this area is having 5th Rank in the context of its performance by the
selected companies. It falls in grade B.
Tabic No. 5.5
Disclosure score of Human Resource Development Component
Human R esource D evelopm ent

Total 78 100
Graph No. 5.5
Graphical Presentation of Human Resource Development component
H u m a n R e s o u rc e D e v e lo p m e n t
Page 100
Indian Companies have worked considerably for the Human Resource Development as
part of their Corporate Social Responsibility (CSR). The contribution of various Indian
companies for the Human Resource Development is as under.
• TCS’s compensation has a fixed component that is benchmarked to the best

industry standard and a variable component that is linked to the corporate and
individual performance through an EVA based model, which TCS was the first to
adopt.
• Indian Oil Corporation is continuing to focus on building leadership capabilities

and strategic orientation among its people through a series o f interventions. It is
our endeavor to build leadership bench-strength with a long-term perspective.
Indian Oil Corporation is putting in place a robust performance management
system which is the first step in its attempts to usher in a high performance
culture.
• Exide’s directors wish to place on record the appreciation of the contribution by

all employees o f the company in ensuring high levels o f performance and
efficiency.
• GIPCL continued in its endeavor to impart appropriate and relevant training to its
employees to equip them to meet the challenges that are ahead and to enhance
their performance in the best interest of the GIPCL. GIPCL has also taken up an
exercise on career growth & planning by identifying potentials & training needs
of employees by engaging professionals in the field.
• Several training and development programmes in Organizational Behaviour and

Organizational Development and other related areas were organized by the
Corporate Management Development Center and Training Institutes in Rashtriya
Chemicals & Fertilizers.
• The belief ‘great people create great organizations’ has been at the core of the
HUL’s approach to its people. HUL made significant investments for training in
the areas o f marketing, excellence in customer service and building expertise and
capabilities for organized retail trade.
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• Varun has initiated a major post-sea training programme for its marine officers,
where 1521 man days of training was imparted. Varun has expanded its trainee
marine engineer (TME) and Deck Cadet Programme and currently trains 41
TMEs and Deck Cadets on its fleet.
• CPCL continues to lay utmost importance for the training o f its employees. It has
achieved 3.6 average mandays as against the MoU target o f 2.2. The total training
mandays achieved were 6115 as against the target o f 3740.
• Asian Paints continues to invest in training, refining its goal setting and
performance evaluation processes through which employees can share best
practices and seek support to drive change and improvement.
• In DLF, In order to improve the skills of the workers as well as train potential
workers on site a nonprofit residential “Apprentice Training Centre” for imparting
skills in carpentry and masonry has also been constructed.
• Lodha actively sponsors workshops for vocational training for those seeking job
opportunities in specialized areas like electronics repairs, diamond polishing,
cooking and computers. They also support computer training programmes at
subsidized rates in order to create digital awareness.
5.1.6 Safety
The key to employee productivity is to keep them motivated. Employees can remain
motivated if they feel safe and happy at their workplace. This says a lot about the
importance o f workplace safety. Workplace safety is important for the very reason of
improved productivity. It is only when the employees feel safe at work that they can
invest the fullest o f their capacities and exploits the best o f their potentials to work.
Workplace safety is the employer's and management's responsibility. It involves the

formation and implementation o f safety programs. Employee insurance schemes and
employee safety policies help cover the risk an employee might suffer at work. Jobs,
which require the employees to travel or stay out o f their city or country, should cover the
risks involved in the journey and the on-site stay. Certain jobs require the employees to
engage in life-risking work; they require the employees to be part of dangerous industrial
Page 102
processes. Jobs, which put the safety o f their employees at stake, should also provide the
employees with the safety costs.
Workplace safety involves training programs that are meant to teach the employees to
handle risks. Employees need to be trained to react to impending dangers, if any. They
should be trained to fight risks and deal with accidents at work in case they occur. It is
important for the management o f a company to cater to the safety needs o f its employees
through risk covers as well as training programs aimed at minimizing risk costs.
At the time o f the formation o f a company, its safety goals, safety programs, policies,
plans and procedures need to be documented. The management should ensure the health
and safety o f the employees by the means o f safety education programs. The importance
o f office safety can be promoted through the formation o f a safety committee that is
given the responsibility o f employee safety. Safety committees are helpful in increasing
employee involvement in the process.
Violence at workplace gives rise to serious issues pertaining to office safety. Acts o f
violence eclipse the atmosphere in the organization and can leave a permanent scar on the
company's image. Violence at the workplace is sure to lead to frustrated employees in
turn leading to a decline in their productivity. The management should implement strict
measures to prevent acts o f violence at work. It should implement policies that safeguard
the employees against harassment, torture or ill-treatment from other employees.
Safety is important at a workplace, also because human resources are the most important
resources o f an organization. Safety at a workplace, also known as office safety refers to
the safety o f this valuable resource o f an organization. Satisfied employees can earn for a
company what money can't buy. Human life is priceless. It cannot be made up for, by
monetary compensations. It's important for organizations to understand that human
resources are its assets.
On investigation, it was found that only some o f the companies o f sample size have
included the safety aspect as one o f the significant areas. On measurement o f
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area is having 6th Rank in the context of its performance by the selected companies. It
falls in grade B.
Table No. 5.6
Disclosure score of Safety Component
Safety
Total 78 100
Graph No. 5.6
Graphical Presentation of Safety component
Safety
a Disclosed w Not Disclosed
Indian Companies have worked considerably for the Safety as part of their Corporate
Social Responsibility (CSR). The contribution of various Indian companies for the Safety
is as under.
• Tata Steel partnered with DuPont for improving the performance of construction
activity by installing the DuPont proven model of construction safety to its
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contract partners. R ecognizing the excellent practices in the field o f Construction
Safety, in pursuit o f an injury free and illness free he;alth w orkplace, W orldsteel
A ssociation awarded T ata Steel w ith “W orldsteel A ss ociation Safety Excellence
R ecognition A w ard 2009” .
RIL has m ade significant progress in workplace and personnel safety by

continuing to underpin the com pany’s safety progriafrtme: ‘Safety Observation
Process’ (ReSOP). T he program m e focuses on the : belt:aviour safety aspect o f all
personnel. R IL is focusing on is ‘Process Safety Manajgi;ement’ (PSM ). A s part o f
the strategic partnership w ith D uPont Safety Resources,, RIL has b u ilt capabilities
w ithin the com pany and developed in- house experts in various facets o f PSM .
Safety is accorded the highest priority in Cham bal F ertilisers. A s a m anagem ent
com m itm ent towards safety o f employees, their fami y and contract workforce,
and the tow nship at Gadepan has obtained O H SA S-1800 1 :2007 certification.
The high quality o f H um an capital o f G IPCL has a h ;o been recognized b y the

state G overnm ent and D epartm ent o f Industrial Safety w hich selected one o f the
em ployees o f G IPCL for Shram V eer Award.
Hindalco Industries L td’s R enukoot Plant was nam ed the w inner o f the N ational
Safety A w ard for the second consecutive year. It was also awarded the G reentech
Safety Silver Aw ard for its outstanding safety peiaform ance. T he A lupuram
Extrusions plant earned the B est Safety Perform ance A w ard presented b y the
N ational Safety Council, K erala Chapter, while Alupur:am Sm elter w as presented
the Industrial Safety A w ard for low est average accident Frequency.
R ecognition o f the excellent perform ance cam e tbrou:;jh a num ber o f prestigious
national and international awards- ‘Prashansa Puras car’ from N ational Safety
Council o f India, a trophy from the Govemmen|t o f A ndhra Pradesh, in
recognition o f good OHS perform ance and for securing O SH A S-18001
certification by paints, H yderabad site and ICI PLC ’s Leadership aw ards for
sustained excellence in m anufacturing for m ost o f the ites o f ICI India.
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• GSFC has for the fourth time won the prestigious International Safety Award
from the world’s renowned advisory body viz. British Safety Council, UK. This
award is conferred for making significant leap in the field o f Safety, commitment
towards issues concerning Safety, endeavouring to improve Safety culture etc.
• Effective implementation o f these standards is supported by your HULs’

occupational safety programme based on the behavioral safety management
techniques. This is accepted worldwide as the best way to achieve sustained
safety improvement. It continues to focus on behavioural safety aspects of
employees and visitors along with continual improvements in engineering
controls and safety management systems. All these efforts have resulted in
significant improvement in the HUL’s safety record and it continues to have one
o f the lowest accident rates among Unilever Companies worldwide.
• Regulatory shop floor safety meetings, mock drills, screening o f safety films and
quarterly safety review takes place to ensure that every employee is committed to
the policy o f Arch Pharmalabs.
• In CPCL, External Safety Audit was conducted by Oil Industry Safety Directorate
(OISD) in Manali Refinery and Cauvery Basin Refinery. Daily “Safety
Surveillance Audit” is conducted by Senior Officials o f CPCL at the worksite to
identify any unsafe condition and to rectify the same. CPCL has taken special
drive to impart Safety Training to Contract workers and their supervisors through
National Safety Council, Tamil Nadu to enhance the safety awareness.
• In GTL, site safety audit is done by quality managers as a part o f site quality
audit. GTL trains project site engineers on safety awareness before the start o f the
project.
• Asian Paints continued its efforts on improving the safety capability in the plants.
External audits were carried out at all plants to identify further areas of
improvement. Further Asian Paints undertook steps to strengthen the existing
safety management systems at plants.
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• Sundram Fasteners follows a policy o f zero tolerance towards accidents. Sundram
Fasteners provides all facilities for fatigue-free working. Wherever possible,
visible controls and fail-safe systems are provided to ensure prevention of
accidents. Regular communication, training and periodic reviews o f practices play
a vital role in maintaining safety standards.
• Safety has always been accorded the highest priority in HPCL and to reaffirm the
same was observed as ‘Customer Safety Awareness Year’ all over India. Multiple
channels such as TV, Press and Posters were adopted for increasing awareness
besides conducting sensitization programmes for deliverymen and customers with
door to door campaigns and inspections o f Domestic, Non-Domestic and Bulk
LPG installations across the country through trained distributor staff to ensure that
the LPG installation is safe.
• Extensive focus was given on training employees and creating awareness of

behavioral safety. There was a perceptible reduction in recordable injuries per
million man-hours worked. The Babrala plant continued to maintain its 5 star
ratings on British Safety Council standards and received its third sword of honor
in a row - a first time record for any Indian Company. The Babrala plant also
received the coveted National Safety Council's Sana Shrestha Suraksha Puraskar.
The Mithapur plant of Tata Chemicals continues to work with the Dupont Safety
Management Process.
5.1.7 Infrastructure
The importance o f infrastructure for sustained economic development is well recognized.

High transactions costs arising from inadequate and inefficient infrastructure can prevent
the economy from realizing its full growth potential regardless of the progress on other
fronts. Physical infrastructure covering transportation, power and communication through
its backward and forward linkages facilitates growth; social infrastructure including water
supply, sanitation, sewage disposal, education and health, which are in the nature o f
primary services, has a direct impact on the quality o f life. The visible signs of shortfalls
in capacity and inefficiencies include increasingly congested roads, power failures, long-
waiting lists for installation o f telephones and shortages o f drinking water illustrate the
Page 107
widening gap between demand and supply o f infrastructure and also raise questions
concerning the sustainability o f economic growth in future.
The efficacy o f private sector participation in infrastructure development would be

contingent upon the capability to commercialize these projects whereby recovery of
investments would be through a system o f user charges. There is a potential for public
private partnerships (PPPs) to contribute more and help bridge the infrastructure gap in
India. There has been considerable progress in the last ten years in attracting private
investment into the infrastructure sectors; first in telecommunications, then in ports and
roads, and in individual projects in other sectors.
With the current GDP growth o f 7%, in which there is contribution o f nearly 51% from
services and 16% from manufacturing sector there is a need for proper alignment of
resources. To sustain this growth India needs to develop sound infrastructure so that the
right input o f skilled, qualified and socially contented labor; visible and reliable supply
chains; prompt and accurate information for decision making; efficient process and
updated technology can be given to the operations o f manufacturing and services.
The need to provide world class infrastructure that keeps pace with 8 per cent economic
growth is clear. City roads are choked with traffic, power cuts are a fact o f life and
passengers are routinely delayed as booming air travel tests airport capacity.
Analysts say the infrastructure sector as a whole needs to grow 8 per cent a year, instead
o f 5 per cent at the moment, to meet the government's vision o f even higher growth, more
jobs and better basic living conditions for 260 million poor. Therefore there is a need to
holistic approach to look in to infrastructure from the industrial perspective to enhance
the quality o f inputs to the operations o f the company.
On investigation, it was found that some o f the companies of sample size have included
the Art and infrastructure aspect as one o f the significant areas. On measurement o f
companies had disclosed this information. On measurement of performance score, this
falls in grade B.
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Table No. 5.7
Disclosure score of Infrastructure Component
Infrastructure
Total 78 100
Graph No. 5.7
Graphical Presentation of Infrastructure component
Infrastructure
H Disclosed w Not Disclosed
Indian Companies have worked noticeably for the Infrastructure as part of their Corporate
Infrastructure is as under.
• Reliance Rural Development Trust (RRDT), as a corporate NGO, continued its

activities in a committed way by constructing 14 check-dams; four of them in
Jamnagar district. R1L renovated the fishermen community hall at Kakinanda for
Page 109
enabling them to utilize the same for their social functions and constructed a
burial ground for the usage o f people o f Darialathippa village.
• Chambal Fertilisers is committed towards the development towards the

development o f rural infrastructure and improvements in the quality o f life in the
villages in the vicinity o f the plant at Gadepan. The activities include construction
o f Kharanja Road, School Class Rooms and Boundary walls around the schools.
• Cummins India Foundation supports NGOs working towards good governance, &
local Community infrastructure Development.
• Apollo Tyres has been active in and around the manufacturing locations as well.
At Limda village, support was provided to upgrade the infrastructure. Apollo
Tyres also supports the War Wounded Foundation, actively engaged in providing
alternative sources o f livelihood.
• Under the rural Infrastructure Development activities, Adani initiated the process
for rural underground drainage system for 12 villages with partial financial
support from WASMO.
• Ashok Leyland is involved in a number o f development initiatives such as

construction and repair o f public buildings, drilling public bore wells, erecting bus
shelters and putting up streetlights around its manufacturing facilities. These
development initiatives are supported by a community development scheme.
Ashok Leyland’s ‘FunBus’ for free use by differently-abled children and children
o f orphanages, corporation primary schools and other underprivileged groups
based in Chennai,
• Adani Group has developed a Residential colony complete with schools,

recreation/playing area, shopping complex and medical facilities for its growing
employee base.
• GTL has provided infrastructure at the Helen Keller Institute by setting up a

Training centre and a Diagnostic care center. This Institute supports the growth of
the Deaf and Blind one o f the most difficult disabilities.
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• A R BL responsibly established daily infrastructure ne:ejds; a bank and post office
for em ployees and the public; residential complexes, subsidized transportation
and recreational clubs for employees.
• Infrastructure developm ent is supported by Grasim thi<ough the construction and

repair o f approach roads, setting up troughs and drinkifag w ater structures, health
centres and facilities for the underserved com m unities including construction o f
low cost toiletries.
A C C signed an understanding w ith D evelopm ent A lt:em;atives to create a C enter

o f Excellence to pursue solutions for sustainable housihig and rural infrastructure,
by providing innovation support, capacity building axud outreach services to the
construction industry and to enable the creation o f li velihood opportunities and
provide support to small rural entrepreneurs in rural habi tat and infrastructure.
DLF has been the forerunner in introducing structure developm ent o f w orld class
townships, plotted colonies, com m ercial and retail to w ers and condom inium s in
India. It has been the first to introduce intem ationally recognized lifestyle
im provem ents in India, w hich have now been adopted b y other developers and are
slow ly transform ing the Indian landscape. W hile DLF continues to create w orld
class infrastructure, it has not lost sight o f its respo nsibilities as a social and
econom ic change agent across various segments. A t D L F, it is com m itted to build
India from the grassroots, thereby enriching and enhantin g the quality o f life o f
its people. D LF has m ade significant investments in com m unity- w elfare
initiatives for em ployees, com m unity and the under-pri vileged through education,
training, health, environm ent, capacity building and[rural' centric interventions.
D PG has also constructed one C om m unity H all at Y:iluntham avadi costing IN R

26.55 lakhs and tw o small ones in M apillaioorani costuk;ig about IN R 9 lakhs.
T he m ajor initiative o f Jindal tow ards infrastruc lure developm ent is the
construction o f a 400 bed m ultispecialty hospital at H issar, Haryana, w hich
provides health care to all sta ff o f the Jindal Group at H issar as also to the
community.
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In addition to the hospital, 2 schools, housing 830 gir s in one school and 3000
children in the other have been constructed by Jindal at Hissar, where children
from all social strata o f society are being provided holif tic education volition with
all modem facilities available like any other public school in the country,
• For infrastructure, Tata Chemicals focuses on Repair < k construction o f schools/

anganwadis, roads, brick pathways, roadside drainages, culverts, toilets,
community health centers, community cattle sheds, low cost housing, new
community wells and water storage.
5.1.8 Charity
Charity is an integral part o f every community as it brings haimony by bridging the gap
between the fortunate in life and the less fortunate. The main objective o f charities is to
help the less fortunate in terms o f getting proper medical care, improving living
conditions and even assisting in the proper education o f those who can hardly manage to
get it.
A number o f charity organizations have been established in different parts o f the world
with the main goal o f helping out the economically challenged or disadvantaged people
especially in third world countries and also taking care o f the r eedy from even developed
countries. Most people do not take the time to donate to the ch irities yet a small donation
can make a very big difference in another person's life.
The most important aspect o f donating to charity is the fact thdt you will be helping out a
needy person get basic human necessities improving a ife in the process. The
organizations work with various projects at once most o f which cover medical and
environment improvement for the less fortunate. By m iking a donation to the
organizations, you will be making it possible for medical camps covering things such as
cleft lip surgeries, sight restoration missions, projects for the disabled and elderly and
artificial limb projects among other depending on the rieeds o f the community,
The organizations depend on the donations to bring the servicfs closer to the people. The
donations are what help in the hiring o f the best doctors and oither services providers who
go to the ground where the camps are offering the kinds o f sol utions the people from that
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region require. Without the donations, it would be impossible to give smiles or restore
sights and even offer proper living environment for those who do not have access to the
services.
When considering making a donation to charity, it is advisable to check on the

organization's reputation and the kinds o f projects it has been dealing with or is dealing
with at present. This is because there are people who swindle others hiding in the
charitable organizations hence the importance o f ensuring that your donation indeed goes
to help out the less fortunate.
There is nothing more visceral than cynicism, nothing more brutish than greed. These are
reflexes, common and unremarkable, o f the undeveloped spirit. But charity in its finest
sense is always an act of the creative imagination.
On investigation, it was found that some of the companies o f sample size have included
the Charity aspect as one o f the significant areas. On measurement o f performance score,
this area obtained 35.90 score that is out o f 78 companies 28 companies had disclosed
this information. On measurement o f performance score, this area is having 8th Rank in
the context o f its performance by the selected companies. It falls in grade B.
Table No. 5.8
Disclosure score of Charity Component
Charity
Total 78 100
Page 113
Graph No. 5.8
Graphical Presentation of Charity component
Charity
H D is c lo s e d u N o t D is c lo s e d
Indian Companies have worked noticeably for the Charity as part of their Corporate
Charity is as under.
• Arch Pharmalabs has done donations to various charitable institutions and NGOs.
• Varun supports The Corbett Foundation, a charitable organisation founded and

headed by Mr. Dilip Khatau, works tirelessly amongst the poor and needy in
Uttaranchal and Gujarat. The Corbett Foundation consists of a group of dedicated
men and women who are committed to the conservation of wildlife and nature
with the objective that men and nature must co-exist in harmony.
• CPCL made donation of Rs. 5 lakhs to Dr. Ambedkar Govt. Arts College,
Chennai for construction of Class rooms.
• CPCL made donation of Rs. 5 lakhs to Sankara Eye Hospital for purchase of a
vehicle for carrying out its activities in the service of poor and downtrodden.
CPCL distributed utensils valued at Rs. 3 lakhs to Irula Tribal Women’s Welfare
Society, Chengalpet.
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• GSK also supported the following projects in terms o f Cash Donation like
Upgrading infrastructure o f Shelter Home, Ahmednagar run by Salvation Army,
Donation o f a Mammography machine to Cancer Patients Aid Association,
Laboratory at Municipal School, Mankhurd, Mumbai, Dialysis unit donated to
Tamilnadu Kidney Research Foundation, Chennai, Support for Mentally
challenged children through Aashirwaad Charitable trust, Delhi, Upgradation of
Laboratory and Educational Support for three schools in Nashik, Product
Donation to Government and charitable organization after necessary need
evaluation.
• Pfizer has donated medicines to various institutions a number o f times. These

medicines helped a large number o f underprivileged people. Pfizer has donated
large quantities of medicines to the flood affected regions o f Bihar during the
Bihar Floods in September 2008. Over the last two years Pfizer has donated
medicines worth nearly Rs. 8,00,000.
• Bayer contributed by way o f medicines and essentials to the victims o f the J & K
earthquake victims. Bayer also donated a Mobile Blood Bank to the Red Cross
with the funds contributed by the employees and the Company. Bayer gave an
initial contribution o f medicines and essentials to the victims o f the Bangladesh
Cyclone. In addition, the Company also helped in re-building a school and a
college that were affected in this cyclone.
• Merck India Charitable Trust activities include adoption o f Talent and

Scholarship to around 130 students and it distributes Rs. 50 Lakhs.
• Motorola has been funding mainly the capital expense needs o f the NGO partners.
Motorola has funded libraries, school bus, tri-wheeler, equipped audiology,
physiotherapy, early intervention labs, hearing aids, Rain water harvesting unit,
ICU equipment.
• Motorola has been allowing charity sales throughout the year by several different
NGOs which has enabled them to raise funds plus access potential volunteers.
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5.1.9 Quality
Aristotle once said, “Quality is not an act, it is a habit.” Quality is associated with
consistency. A client who is satisfied and happy with the first buying experience needs
and wants to be equally happy on each further occasion or even happier. The only time
when inconsistency is welcome is when quality improves. Going below the standards is
unacceptable and may take your business to ruins. Most clients who really care about
quality are willing to pay a bit more to obtain it and see ‘the extras’ as worth the
additional expense.
In large companies, quality is so important that many they have a separate quality
assurance department. This is to make sure that the company’s products and services
meet the required quality standards. These large companies give a lot of attention to
quality because they know that the quality o f the product or service that they provide
ultimately impacts their brand. The same thing is true in your case. Providing quality
products and services can set your business apart in the market teeming with low-class
products.
On investigation, it was found that few o f the companies of sample size have included the
Quality aspect as one o f the significant areas. On measurement o f performance score, this
area obtained 19.23 score that is out o f 78 companies 15 companies had disclosed this
information. On measurement o f performance score, this area is having 9th Rank in the
context o f its performance by the selected companies. It falls in grade C.
Table No. 5.9
Disclosure score of Quality Component
Quality
Total 78 100
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G ra p h No. 5.9
G raphical Presentation of Q u ality component
Q uality
B D is c lo s e d u N o t D is c lo s e d
Indian Companies have worked to some extent for the Quality as part of their Corporate
Quality is as under.
• TCS achieved a milestone of excellence by becoming the world’s first

organisation to achieve an integrated enterprise wide Maturity Level 5 on the
Capability Matuarity Model Integration (CMMI). This has been made possible by
the development of the integrated Quality Management System (IQMS), which
has been developed in house by the company. This framework integrates the
benefits of various Quality Models and Standards like IEEE, CMMI, ISO
9001:2000 and P-CMM.
• Satyam’s strategy has been to follow the world benchmarks in Quality by

implementing the latest quality models and certifications and also to set new
benchmarks by implementing the company’s own internal models. Satyam has
aggressive plans for organization-wide implementation of Six Sigma; the number
of projects and the associated benefits are likely to double within a span of one
year. Implementation of Six Sigma projects is bound to result in streamlined
processes ensuring customer delight. Satyam has institutionalized the Quality
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Cockpit, which demonstrates Real-Time Leadership abilities in monitoring the
health of the projects. Quality Cockpit is an effort towards achieving excellence in
all Processes and Service Offering organization vide, by attaining higher
competency maturity levels.
• For quality, Britannia was also the first in the industry to remove trans fat most its
biscuits as yet another meaningful step in offering products o f high quality.
• Keeping in mind customer requirement o f correct quality o f the product, HPCL

focuses on quality aspect o f the product. To reemphasis its commitment o f
providing quality product to customers, all plants haw; been provided with fully
automatic, state o f the art LPG filling and quality control equipments requiring
minimum human intervention.
• Dr. Reddy’s Execution Excellence Model (DREEM) has spawned focus action in
Lean Manufacturing (“doing more with less”) in both finished dosage and active
pharmaceuticals. Organisational redesign of teams has increased throughput,
provided higher quality, lower cost and integration c f Intellectual Property in
product development.
5.1.10 Employment
Employment is a major concern o f all types o f industry. It is referred to as something

provide by companies and demanded by people who need e arnings. Just recently, the
chairman o f the Federal Reserve emphasized in his prefibricated speech that the
organization and the government must work together n reducing the rate of
unemployment in order to improve the rate o f production. Production is severely affected
by the increase o f unemployment since the start o f economic aisis.
Production efficiency is measured by the output o f the production process for a given
amount o f time. The amount o f output mostly depends on the ,
the skillfulness o f the laborers. If the size of the labor force :'s small, the probability of
achieving high production efficiency is also small because they won’t be able to produce
enough output in a given time. There must be enough number o f laborers to execute the
production process as efficiently as possible.
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Efficiency is not just affected by the size o f the labor force and the time it takes to finish
the work. The worker’s proficiency in the job is also a vital component of the production.
If workers are skillful enough to perform the job well in a short span of time, then the
size o f the labor force can be retained or reduced. With exceptionally skilled labor
workers, the size o f the require workforce can be highly variable. Labour or employment
is a major component in business production. To be employed, a person must possess the
primary skills associated with the nature o f the production. He or she must be able to
contribute labor and expertise to the endeavor o f the company. Specified skills are
important in any employment type, especially in semiconductor employment.
Semiconductor employment is an employment type that involves companies related to
manufacturing and employees with skills acquired from professional training or tertiary
course o f education. Employees in companies run by semiconductor jobs usually have a
background in engineering, electronics and telecommunication.
Different types of businesses require different professionals. The expertise o f an applicant

for semiconductor employment is an important factor that leads him or her to a certain
position in a company. This expertise is acquired from years o f formal education and
further training, usually by the company, providing an amount o f skill needed for better
production efficiency.
On investigation, it was found that very few companies o f sample size have included the
Employment aspect as one o f the significant areas. On measurement o f performance
score, this area obtained 14.10 score that is out o f 78 companies 11 companies had
disclosed this information. On measurement of performance score, this area is having 10th
Rank in the context of its performance by the selected companies. It falls in grade C.
Table No. 5.10
Disclosure score of Employment Component
Employment
Total 78 100
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Graph No. 5.10
Graphical Presentation of Employment component
Employment
■ D isclosed y N o t D isclosed
Indian Companies have worked insignificantly for the Employment as part of their
the Employment is as under.
• Indian Oil Corporation is committed to conducting business with a strong

environment conscience for sustainable development, safe workplaces and
enrichment of the quality of life of its employees.
• ICICI Bank provided assistance aggregating Rs. 0.85 crores to six voluntary
organisations engaged in training of handicapped persons, vocational training and
employment generation for women and education to underprivileged children.
• Arch Pharmalabs created jobs both direct and indirect employment including
contractual labour.
• The Piramal Group established Bagar Employment Institute, the Bager

Employment Exchange, an award winning women staffed rural BPO and
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entrepreneurial, sustainable pilot programme for affordable, purified drinking
water in rural areas.
• For employment, GTL encourages the differently abled to apply for vacancies in
the organization. The qualification and competency criterion is suitably modified
so that disability is not a disadvantage for the individuals who are applying. The
GTL has so far employed 6 individuals in the differently abled category.
• Jubilant’s DOTS center started operations. Jubilant recruited a doctor, lab

technician and Dots provider and provided them with the necessary training to
implement this programme.
5.1.11 Agriculture
Although agriculture contributes only 21% o f India’s GDP, its importance in the
country’s economic, social, and political fabric goes well beyond this indicator. The rural
areas are still home to some 72 percent o f the India’s 1.2 billion people, a large number
o f whom are poor.
The sharp rise in food grain production during India’s Green Revolution o f the 1970s
enabled the country to achieve self-sufficiency in food grains and stave off the threat of
famine. “Agriculture is the backbone o f the Indian Economy”- said Mahatma Gandhi five
decades ago. Even today, as we enter the new millennium, the situation is still the same,
with almost the entire economy being sustained by agriculture, which is the mainstay of
the villages. Not only the economy, but also every one o f us looks up to agriculture for
our sustenance too.
It is here the challenge arises considering the implementation o f the technology at various
levels in the Global community. The need o f the hour is not application o f the technology
but the adoption o f appropriate technology, which would suit the particular level o f the
global community. In India, the farming practices are too haphazard and non-scientific
and hence need some forethought before implementing any new technology. Applications
o f agricultural inputs at uniform rates across the field without due regard to in-field
variations in soil fertility and crop conditions does not yield desirable results in terms of
crop yield. Thus, the information on spatial variability in soil fertility status and crop
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conditions is a pre-requisite for adoption o f precision farming. Space technology
including global positioning system (GPS) and GIS holds good promise in deriving
information on soil attributes and crop yield, and allows monijttaring seasonally- variable
soil and crop characteristics, namely soil moisture, crop phenology, growth,
evapotranspiration, nutrient deficiency, crop disease, and weed and insect infestation,
which, in turn, help in optimizing inputs and maximizing crop
widely adopted in developed countries, the adoption o f precision farming in India is yet
to take a firm ground primarily due to its unique p atten of land holdings, poor
infrastructure, lack o f farmers’ inclination to take risk, socio-economic and demographic
conditions.
Problems of Agriculture
• Poor composition o f public expenditures: Public spending on agricultural

subsidies is crowding out productivity-enhancing investments such as agricultural
research and extension, as well as investments in n ra l infrastructure, and the
health and education o f the rural people.
• Government interventions in labour, land, and credit markets: More rapid growth
of the rural non-farm sector is constrained by government interventions in factor
markets -- labour, land, and credit — and in output markets, such as the small-
scale reservation o f enterprises.
• Inadequate infrastructure and services in rural area s. Infrastructure is also a

significant factor in the process o f development but ccjuntry like our rural Bharat
has not possess the infrastructure such as roads, electricity, fertilizer and
pesticides availability which caused the vulnerable damage to the growth of
agriculture.
Inequitable allocation o f water: Many states lacc the incentives, policy.

regulatory, and institutional framework for the efficient sustainable, and equitable
allocation o f water.
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• Deteriorating irrigation infrastructure: Public spending in irrigation is spread over
many uncompleted projects. In addition, existing infrastructure has rapidly
deteriorated as operations and maintenance is given lower priority.
• Weak Natural Resources Management: One quarter o f India’s population depends

on forests for at least part o f their livelihoods.
• Rural poor have little access to credit: While India has a wide network of rural
finance institutions, many o f the rural poor remain excluded, due to inefficiencies
in the formal finance institutions, the weak regulatory framework, high
transaction costs, and risks associated with lending to agriculture.
• A purely conservation approach to forests is ineffective: Experience in India

shows that a purely conservation approach to natural resources management does
not work effectively and does little to reduce poverty.
Remedies for Agricultural problems
• Enhancing agricultural productivity, competitiveness, and rural growth
Enhancing productivity: Creating a more productive, internationally competitive

and diversified agricultural sector would require a shift in public expenditures
away from subsidies towards productivity enhancing investments. Second it will
require removing the restrictions on domestic private trade to improve the
investment climate and meet expanding market opportunities. Third, the
agricultural research and extension systems need to be strengthened to improve
access to productivity enhancing technologies. The .diverse conditions across
India suggest the importance o f regionally differentiated strategies, with a strong
focus on the lagging states.
Improving Water Resource and Irrigation/Drainage Management: Increase in

multi sectoral competition for water highlights the need to formulate water
policies and unbundle water resources management from irrigation service
delivery. Other key priorities include: (i) modernizing Irrigation and Drainage
Departments to integrate the participation o f farmers and other agencies in
irrigation management; (ii) improving cost recovery; (iii) rationalizing public
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expenditures, with priority to completing schemes with the highest returns and
(iv) allocating sufficient resources for operations and maintenance for the
sustainability o f investments.
Strengthening rural non-farm sector growth: Rising incomes are fuelling demand
for higher-value fresh and processed agricultural products in domestic markets
and globally, which open new opportunities for agricultural diversification to
higher value products (e.g. horticulture, livestock), agro-processing and related
services. The government needs to shift its role from direct intervention and
overregulation to creating the enabling environment for private sector
participation and competition for agribusiness and more broadly, the rural non
farm sector growth. Improving the rural investment climate includes removing
trade controls, rationalizing labor regulations and the tax regime (i.e. adoption of
the value added tax system), and improving access to credit and key infrastructure
(e.g. roads, electricity, ports, markets).
• Improving access to assets and sustainable natural resource use
Improving access to land: States can build on the growing consensus to reform
land policy, particularly land tenancy policy and land administration system.
States that do not have tenancy restrictions can provide useful lessons in this
regard
Improving access to rural finance: It would require improving the performance of
regional rural banks and rural credit cooperatives by enhancing regulatory
oversight, removing government control and ownership, and strengthening the
legal framework for loan recovery and the use o f land as collateral. It would also
involve creating an enabling environment for the development o f micro-finance
institutions in rural areas.
• Strengthening institutions for the poor and promoting rural livelihood
Promoting Community-Based Rural Development: State Government efforts in

scaling up livelihood and community-driven development approaches will be
critical to build social capital in the poorest areas as well as to expand savings
mobilization, promote productive investments, income generating opportunities
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and sustainable natural resource management. Direct support to self-help groups,
village committees, user’s associations, savings and loans groups and others can
provide the initial ’push’ to move organizations to higher level and access to new
economic opportunities. Moreover, social mobilization and particularly the
empowerment o f women’s groups, through increased capacity for collective
action will provide communities with greater "voice" and bargaining power in
dealing with the private sector, markets and financial services.
• Strengthening Accountability for Service Delivery
As decentralization efforts are pursued and local governments are given more
prominence in the basic service delivery, the establishment of accountability
mechanisms becomes critical. Local governments’ capacity to identify local
priorities through participatory budgeting and planning needs to be strengthened.
This, in turn, would improve the rural investment climate, facilitating the
involvement o f the private sector, creating employment opportunities and linkages
between farm and non-form sectors.
Agriculture aspect as one o f the significant areas. On measurement o f performance score,
the context o f its performance by the selected companies. It falls in grade C.
Table No. 5.11
Disclosure score of Agriculture Component
Agriculture
Total 78 100
Page 125
Graph No. 5.11
Graphical Presentation of Agriculture component
Agriculture
Indian Companies have worked to some extent for the Agriculture as part of their
the Agriculture is as under.
• The effort of the HUL in improving water availability through soil conservation
and water harvesting methods has borne good results. In the Parkhed region (near
Khamgaon factory), it has been successful in demonstrating the effectiveness of
the model which is now ready for roll out. In Kharchond, Silvassa the area under
irrigation has increased, thereby improving the economic condition of the
villagers in the region.
• Thermax, in association with Cll and Gaurav Pratisthan launched a project for
watershed management in Pondhe village, 70 km from Pune. The project aims to
help the village to manage their water resources in a sustainable and equitable
way.
• Grasirn worked significantly on Agriculture sector. Thousands of farmers are

benefited through farm based programmes, farmer training, nursery raising,
setting up of vermin compost units, seed multiplication and intercropping.
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• Grasim supports water harvesting structures such as hand pumps installation,
erecting check dams, ponds, roof water harvesting and digging wells support
thousands o f families.
• In Rajasthan, Ambuja Cements focused on improving the traditional reservoirs o f

water. Ponds that had been used as reservoirs o f water for years were deepened
and in places where it was possible, they were interlinked. Seasonal rivers were
de-silted and in some cases dykes were built under the river bed to increase the
flow of underground water in the region. The result was that the dykes have
helped the water column in the existing wells to rise from an average of 11 feet to
a whopping 25 feet.
• Ambuja Cements has introduced fanners to better technologies and cropping

techniques, increasing their yield in agro-based livelihoods. Expansion into
alternative livelihood options meant sustained incomes for the families, which in
turn directly influenced the standard o f living o f the family. Moreover, as
agriculture is a seasonal activity, it is easily possible for a family to engage in an
alternate occupation during the lean months.
• For agriculture, Cairn gave training to farmers in organic farming techniques and
organized into farmers’ clubs for sustainability.
• For agriculture, Rain Water Harvesting Project is undertaken by Bayer near its
production facility at Ankleshwar. Bayer has helped construct a Rain Water
Harvesting facility for a village - Nava Diva near Ankleshwar. This village would
earlier have water only for approximately 3 months in a year. With the
construction o f this Rain Water Harvesting facility, this village now has enough
water for the lull year.
• For Agriculture, BPCL propagated energy conservation and ecological balance

through methods such as rainwater harvesting, regeneration o f mangroves and
promotion o f usage o f alternate fiiel sources such as biogas, solar energy etc. One
of the significant projects undertaken was the Rainwater Water Harvesting Project
with the financial support o f Oil Industry Development Board. Using indigenous
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technology, 3 villages in Maharashtra were converted to a position o f 'water
abundance' from scarcity conditions.
• Working alongside local NGOs and communities, Coca Cola India has been
installing rooftop rainwater harvesting projects at all o f its bottling plants in India
besides other communities and has also has been installing checkdams, recharge
shafts etc in rural areas.
• In Andhra Pradesh, in partnership with the Hyderabad Urban Development

Agency, local village committees and NGOs, Coca-Cola India has helped 16,000
villagers o f Saroor Nayar restore existing “check dam” water catchment areas.
• Also in Rajasthan, in its many arid open areas, Coca Cola has undertaken the
construction o f more than 100 Recharge Shafts where rainwater collects but does
not percolate into the ground due to the nature of the soil. Today, nearly 15,000
villagers are reaping the benefits o f a steady or increasing water table without
having the need to further deepen their existing bore wells. With a capacity to
harvest 1080 Kilo liters (1080000 litres) o f rain water per annum, this Check Dam
with a catchment area o f 2 Sq Km will benefit 3000 people in the villages around.
The system helps in recharging (improving water levels) o f 30 bore wells around
the check dam area.
• An integrated agriculture growth programme by Tata Chemicals targets

improvement in crop quality and variety, crop yields, land quality and promotion
o f latest technology.
• Agriculture till now continues to be the dominant occupation in the rural areas.
The agricultural produce travels from farm to fork and in between this process
there exist at least 9 levels o f middlemen, depending on temporal and
geographical factors. Tata Teleservices focuses on FISH - Intelligent Navigation
Gear -FISHING which application has been designed especially for the fisher
men. It evolved as a result of the TTSL representatives spending a night with the
fishermen. These fishermen faced problems like lack o f weather information, no
information pertaining to concentration o f fish in the sea. They put their lives at
risk to earn their livelihood and were not sure o f getting the catch. Apart from the
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price the farmer can access information about the latest farming techniques and
relevant information, credit and loan facilities, fertilizer and seed availability and
so on. Apart from these the PCO operates as a connecting point with the
otherwise not easily accessible village.
5.1.12 Art & Cultural
Art is such a simple term but it is difficult to define. To a child, art is drawing and
coloring. For celebrities, art is acting and entertaining. For designers, art is trend and
fashion. The definition of art can be very objective. Different sectors have their own
definition of art. They have various standards too. For a mother, the drawings o f her
children are works o f art. For museums, art is the genuine creation o f a significant artist
in the past. Just like its definition, its significance also varies. There are various forms of
art today, and each is important to the artist involved. A good example is a musician.
Music is a good example of art. That is why singers are called artists. For a songwriter,
each song has a story that he wants the people to hear. For most writers, this is very
personal.
For various artists, art is way o f expressing themselves. You may have seen an abstract
oil painting, although you cannot recognize the patterns and strokes of the artists, it is
very important for the painter. For him, it represents his emotion and his character. It can
symbolize his anger and frustration. However, it can also represent his love and
compassion. Anyone who sees it can also use it to represent how they feel. Strokes and
colors can evoke certain emotions from other people. This is why most people want to
buy pieces o f artwork. For others, it represents their dreams. The television today has
produced several competitions that opened the doors for various dreamers. There are
dancers across the country who lined up to audition because all their life they wanted to
dance in front o f an audience who appreciates what they can do. Many have gone to
school to enhance their skills so that they can be among the best dancers in the world.
Like music, dancing is a form o f art that can evoke various feelings. Aside from love,
dances can also evoke sensuality, excitement, ftm, passion, anger, and happiness. Art here
is more than entertainment and talent. It is more o f touching people's life through their
moves and choreography.
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Today, art also symbolizes comfort. One can see art in many beautiful and comfortable
homes. Interior designers are also artists in many ways. They match things to provide a
wonderful space for their client. Seeing the overwhelming reactions of their clients gives
them satisfaction.
On investigation, it was found that very few companies of sample size have included the
Art and Culture aspect as one of the significant areas. On measurement of performance
score, this area obtained 10.26 score that is out of 78 companies 8 companies had
disclosed this information. On measurement of performance score, this area is having 12lh
Table No. 5.12
Disclosure score of Art and Culture Component
A rt and C ulture
1 Disclosed 8 10.26
Total 78 100
Graph No. 5.12
Graphical Presentation of Art and Culture component
Art and Culture
■ D is c lo s e d w N o t D is c lo s e d
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Indian Companies have worked insignificantly for the Art and Culture as part o f their
Corporate Social Responsibility (CSR). The contribution o f various Indian companies for
the Art and Culture is as under.
• RIL took the lead two years ago to form a voluntary body- Gujarat Industries
Navratri Festival Society (GINFS) - comprising several corporate houses o f
Gujarat to support and celebrate the Navratri festival at Ahmedabad.
• Kochi Refineries has continued with its efforts to propagate Hindi. Efforts taken
to encourage the use o f Hindi include in-house training in Hindi, training in Hindi
typewriting and Hindi stenography, Hindi Workshops, purchase o f Hindi books,
purchase o f Hindi softwares to enable the use o f Hindi in official work.
• Radio being a good vehicle for combining information with entertainment, plays a
significant role in disseminating information widely, raising general awareness o f
TB. Lilly India sponsored radio campaigns to disseminate information on TB and
DOTS. The core messages were regarding the signs and symptoms, diagnosis, use
o f DOTS and free treatment at a nearby centre. The messages and jingles were
aired on a popular FM radio channel in Mumbai, Delhi and three stations in
Kerala. Lilly India supported street plays in slum communities and schools in
various parts o f New Delhi. A considerable proportion o f floating population o f
migrants and workers lives in the slums o f Delhi in poor and unsanitary
conditions. The plays were performed by girls and boys with a minimal use o f
makeup and costumes, in the streets, schools or at community centre.
5.1.13 Sports
Sports are essential not only for the physical fitness and growth o f a child, but also for his
mental growth. The importance o f sports in education can be gauged by the way it helps
in inculcating values such as dedication, discipline and responsibility in children, at the
same time teaching them many relevant life lessons. Even for adults, playing sports such
as tennis or golf or the various extreme sports, has its own set o f advantages. Sports such
as football or baseball involve lots o f physical activities. Sports and exercises help in
strengthening and toning the muscles and bones in the body. In short, the importance and
benefit of sports for kids is that it keeps them in an excellent shape. When children or
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adults plays team sports, be it cricket or hockey, they learn to work in groups. They learn
that if the team wins, they win and if the team loses, they lose. This way they learn how
to work in groups. Thus, the importance o f sports for kids is that they understand what
team spirit is and thus, when they grow and actually start working, it will help them
immensely in building relationships with their co-workers, and also to work in harmony
with others. Sports makes people mentally strong. Success and failure are both parts of
sports as well as life. A sportsman knows that there will be times when he will win
matches, there will also be times when he will lose them. A sportsperson knows how to
handle defeat and thus, treats success and failure equally. This is an important life lesson
too, which sports can teach a person. Besides this, another importance o f sports for
children or for adults is that it teaches them how to handle competition, and be fearless
when facing the adversaries.
Children and adolescents ooze with physical energy. When they are involved in sports,
their physical energies are used up in a constructive way. Teenage is such an
impressionable age, if adolescents are given free time they might get involved in wrong
activities or may fall in bad company or may also display anti-social behavior. Thus, the
importance o f sports in society is that it keeps adolescents from becoming anti-social
elements, which might otherwise disturb the delicate fabric o f society.
Regularly indulging in sports helps in keeping the immune system strong and hence,
prevents any kind o f disease from occurring. It also increases the appetite of the person.
Thus, sports promote good health. Sports inculcate self-confidence in a person. When a
child or a person excels in a particular sports, he becomes very self-confident. Sports
inculcate discipline, dedication and responsibility in a person, which he is able to apply in
other areas of life as well. This makes him achieve success in every sphere of life, thus,
making him even more confident.
In sports, a person has to make quick decisions depending upon the situation that he is in.
Thus, a person who is involved in sports is able to make wise and quick decisions in other
areas o f life as well.
Sports aspect as one o f the significant areas. On measurement o f performance score, this
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area obtained 10.26 score that is out of 78 companies 8 companies had disclosed this
information. On measurement of performance score, this area is having 13lh Rank in the
context of its performance by the selected companies. It falls in grade C.
Table No. 5.13
Disclosure score of Sports Component
Sports
1 Disclosed 8 10.26
Total 78 100
Graph No. 5.13
Graphical Presentation of Sports component
S ports
Indian Companies have worked insignificantly for the Sports as part of their Corporate
Social Responsibility (CSR). The contribution of various Indian companies for the Sports
is as under.
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• RIL has nurtured and promoted many star prodigies in Cricket, Billiard and
Chess. Besides promoting cricket on the global front, RIL actively nurtures young
and talented cricketers.
• Indian Oil Corporation’s policy o f nurturing talent in sports met with significant
success when 11 sportspersons on its rolls represented the country in the
Commonwealth Games held at Melbourne. A new tenure-based policy for
engagement o f sportspersons was introduced with engagement o f 15 upcoming
youngsters in different categories o f sports. A Sports Scholarship Scheme was
launched for promising young sportspersons representing the States in team
games and on national ranking in others.
• Exide sponsored the Kolkata Marathon in aid of three non-govemmental

organizations working in the areas o f Aids control and establishment of
educational facilities for the under privileged.
• Rashtriya Chemicals & Fertilizers is prominent patron and sponsorer for various
sports. Rashtriya Chemicals & Fertilizers’s Football, Cricket, Hockey, Kabbadi
and other teams continue to show excellent performance at District, State and
National levels and have brought laurels to Rashtriya Chemicals & Fertilizers by
winning several prizes.
• CPCL made contribution o f Rs.50 lakhs to the Tamilnadu Sports Development

Authority towards Chennai Open Tennis Tournament.
• To cater to the enthusiastic needs o f the youth, sports tournaments are being
sponsored regularly and teams from diverse sections o f society are encouraged to
participate, giving life to the concept o f ‘Unity in diversity’. It is with these
interventions that JSL is making a difference in people’s lives, and is contributing
toward the achievement o f the social charter o f corporate citizenship.
5.1.14 Beauty
Beauty (also called prettiness, loveliness or comeliness) is a characteristic o f a person,

animal, place, object, or idea that provides a perceptual experience o f pleasure or
satisfaction. Beauty is studied as part o f aesthetics, sociology, social psychology, and
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culture. An "ideal beauty" is an entity which is admired, or possesses features widely
attributed to beauty in a particular culture, for perfection.
The experience o f "beauty" often involves the interpretation of some entity as being in
balance and harmony with nature, which may lead to feelings o f attraction and emotional
well-being. Because this is a subjective experience, it is often said that "beauty is in the
eye of the beholder." There is evidence that perceptions of beauty are evolutionarily
determined, that things, aspects of people and landscapes considered beautiful are
typically found in situations likely to give enhanced survival o f the perceiving human's
genes.
Beauty presents a standard o f comparison, and it can cause resentment and dissatisfaction
when not achieved. People who do not fit the "beauty ideal" may be ostracized within
their communities. The television sitcom Ugly Betty portrays the life o f a girl faced with
hardships due to society's unwelcoming attitudes toward those they deem unattractive.
However, a person may also be targeted for harassment because o f their beauty. In
Malena, a strikingly beautiful Italian woman is forced into poverty by the women o f the
community who refuse to give her work for fear that she may "woo" their husbands. The
documentary Beauty in the Eyes o f the Beheld explores both the societal blessings and
curses of female beauty through interviews o f women considered beautiful.
Researchers have found that good looking students get higher grades from their teachers
than students with an ordinary appearance. Furthermore, attractive patients receive more
personalized care from their doctors. Studies have even shown that handsome criminals
receive lighter sentences than less attractive convicts. Studies among teens and young
adults, such as those o f psychiatrist and self-help author, Eva Ritvo, show that skin
conditions have a profound effect on social behavior and opportunity. How much money
a person earns may also be influenced by physical beauty. One study found that people
low in physical attractiveness earn 5 to 10 percent less than ordinary looking people, who
in turn earn 3 to 8 percent less than those who are considered good looking.
Discrimination against others based on their appearance is known as lookism.
On investigation, it was found that hardly any companies o f sample size have included
the Beauty aspect as one o f the significant areas. On measurement o f performance score,
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this area obtained 2.56 score that is out of 78 companies 2 companies had disclosed this
information. On measurement of performance score, this area is having 14th Rank in the
Table No. 5.14
Disclosure score of Beauty Component
Beauty
1 Disclosed 2 2.56
Total 78 100
Graph No. 5.14
Graphical Presentation of Beauty component
Beauty
■ D is c lo s e d w N o t D is c lo s e d
Indian Companies have worked slightly for the Beauty as part of their Corporate Social
Responsibility (CSR). The contribution of various Indian companies for the Beauty is as
under.
Page 136
• HUL has formed a Beauty and Wellness division, merging Ayush Therapy Centre
and Lakme Beauty Salon. The merger generates synergies in operations such as
franchisee management, back end processes, ground support and common HR
services. Currently Ayush has 45 Therapy Centres in 7 cities. Ayush has a
technical collaboration with the renowned Arya Vaidya Pharmacy in Coimbatore.
• The interest is shown by Jindal toward beauty culture even amongst some o f the
rather conservative families has been very substantial and it just brings out the
point that beauty in different segments o f society has a common denominator.
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5.2 Company wise performance score of Indian Companies
In company wise performance score of the Indian Companies several areas o f corporate
social responsibility are identified. The detailed analysis is as below.
During analysis it is found that the range o f PSSR was from 7.14% to 85.71%. This
shows significant difference in the context o f Social Responsibility performance. There
are 25 companies out o f 78 which had excellent results i.e. their PSSR was found to be
more than 50%. So these companies got A Grade. These companies are Reliance
Industries Limited, Sterlite Industries India Limited, Indian Oil Corporation Limited,
Rashtriya Chemicals and Fertilizers Ltd, Hindalco Industries Limited, Satyam Computer
Services Ltd, Adani Enterprises Limited, Hindustan Unilever Limited, Ashok Leyland
Limited, Mundra Port and Special Economic Zone Ltd, Arch Pharmalabs Limited,
Chennai Petrolium Corporation Limited, GTL Limited, Ambuja Cements Ltd,
GlaxoSmithKline Pharmaceuticals Limited, Sundram Fasteners Limited, Hindustan
Petroleum Corporation Limited, Eli Lilly & Company India Pvt Ltd, Bharat Petroleum
Chemicals Ltd, Dr Reddy's Laboratories, Infosys Technologies Ltd, Jindal Stainless
Foundation, Motorola India Private Ltd, Tata Chemicals Ltd and Tata Teleservices Ltd.
Moreover it is found that there are 40 companies out o f 78 which had satisfactory results
i.e. their PSSR was found to be between 25% and 50%. Therefore these companies got B
Grade. These companies are Tata Consultancy Services, Chambal Fertilisers and
Chemicals Limited, Exide Idustries Limited, Gujarat Industries Power Company Ltd,
ICICI Limited, Cummins India Limited, Apollo Tyres Ltd, Apollo Hospitals Group, ICI
India Limited, Finolex Industries Ltd, Sun Pharmaceutical Industries Ltd, Kochi
Refineries Limited, GSFC Limited, Varun Shipping Company Limited, Piramal
Healthcare Limited, GHCL Limited, Amara Raja Batteries Limited, Grasim Industries
Limited, ESAB India Limited, Asian Paints Limited, Aventis Pharma Limited, Pfitzer
Limited, Britannia Limited, Cairn India Limited, Mahindra &Mahindra Limited, MRF
Limited, Associated Capsules Pvt. Ltd, Bayer Pharmaceuticals Pvt Ltd, Merck Ltd,
Novartis India Ltd, Abhijeet Group, ACC Ltd, Coca-Cola India Inc, DLF Ltd,
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Development Promotion Group, Gateway Terminals India Pvt Ltd, The Godavari Sugar
Mills Ltd, Jubilant Organosys Ltd, Lodha Group and Bennett Coleman & Co Ltd.
Apart from that it is found that there are 13 companies out o f 78 which had poor results
i.e. their PSSR were found to be less than 25%. Therefore these companies got C Grade.
These companies are Tata Steel limited, United Phosphorus Limited, Thermax Limited,
P&G Hygiene and Health Care Limited, Baxter India Pvt Ltd, Eisai Pharmaceuticals
India Ltd, Genzyme India Pvt Ltd, MSD Pharmaceuticals Pvt Ltd, Novo Nordisk,
Centurion Bank o f Punjab Ltd, JSW Steel, Modicare Foundation and Sesame Workshop
India.
5.2.1 Tata steel Limited
Tata Steel Limited (BSE: 500470) (formerly TISCO and Tata Iron and Steel Company
Limited) is a multinational steel company headquartered in Mumbai, India and subsidiary
of Tata Group. It is the tenth-largest steel producing company in the world, with an
annual crude steel capacity of 23.5 million tonnes, and the largest private-sector steel
company in India measured by domestic production. Tata Steel is also India's second
largest and second-most profitable private-sector company, with consolidated revenues of
$26 billion and net profit o f over $1.9 billion in the year ended March 31, 2011. It is the
eighth most-valuable Indian brand according to an annual survey conducted by Brand
Finance and The Economic Times in 2010. Tata Steel is ranked #370 globally in Fortune
Global 500 list in 2011. It has also been listed as World's most ethical companies by
Forbes.
The company was also recognized as the world's best steel producer by World Steel
Dynamics in 2005. The company is listed on Bombay Stock Exchange and National
Stock Exchange o f India, and employs about 80,000 people.
Tata Steel Limited has performed poorly with regard to social responsibility. The PSSR
of the company is 21.43%. The company has performed well in various areas like
Environment, Health, and Safety.
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Table No. 5.15
Disclosure score of Tata Steel Limited
Tata Steel Limited

Sr. NO No. o f Areas Nos. Percentage (%)
1 Disclosed 3 21.43
Total 14 100
• Tata Steel Ltd., folly mindful o f its role, promptly mobilized its resources and
evolved a policy on control o f HIV/AIDS. The policy is revisited every couple of
years with inputs from HIV+ people, and the need o f the stakeholders. It also
formulated a strategy of creating mass awareness and educating the society to
prevent and combat the menace of HIV/AIDS.
• Tata Steel Ltd believes in networking with like-minded agencies e.g. National
AIDS Control Organisation (NACO), UN- AIDS, Global Business Coalition on
HIV/AIDS (Tata Steel received an award for its HIV/AIDS initiatives in the
community in 2003), ILO, Cll-Indian Business Trust, WHO, JSACS, Transport
Corporation of India Foundation (TCIF), PFI, The David & Lucile Packard
Foundation to share resources.
• Tata Steels Vision 2012 is to be the global steel industry benchmark for Value
Creation and Corporate Citizenship. With a focus on the environment, the
Company has set a target to reduce CO emissions to 1.5 t/tls compared to the
current 1.8 t/tls.
• Tata Steel partnered with DuPont for improving the performance o f construction
activity by installing the DuPont proven model o f construction safety to its
contract partners. Recognizing the excellent practices in the field o f Construction
Safety, in pursuit of an injury free and illness free health workplace, Worldsteel
Association awarded Tata Steel with “Worldsteel Association Safety Excellence
Recognition Award 2009”.
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5.2.2 Tata Consultancy Services Limited
Tata Consultancy Services Limited (TCS) (BSE: 532540, NSE: TCS) is an Indian
multinational IT services, business solutions and outsourcing .company headquartered in
Mumbai, India and a subsidiary o f the Tata Group conglomerate. It is the largest Asia
based provider of business process outsourcing services. TCS has been ranked #20 in the
list o f top companies of India, by Fortune India 500 magazine. It is the largest IT service
company in India by revenue and market capitalization. The company became the first
Indian IT company to cross the ten billion dollar milestone posting annual revenues of
$10.17 billion.
Tata Consultancy Services Limited has performed satisfactory with regard to Corporate
Social Responsibility. The PSSR o f the company is 42.86%. The areas o f Corporate
Social Responsibility are Health, Human Resource Development, Quality, Community
Welfare, Charity and Education.
Table No. 5.16
Disclosure score o f Tata Consultancy Services Limited
Tata Consultancy Services Limited

1 Disclosed 6 42.86
Total 14 100
• TCS’s compensation has a fixed component that is benchmarked to the best

industry standard and a variable component that is linked to the corporate and
individual performance through an EVA based model, which TCS was the first to
adopt.
• TCS has funded a Manpower Training in VLSI Design and Microelectronics

programmes which at IIT Mumbai. This programme has attracted top students of
the country every year and many state o f the art projects have been undertaken by
students supported by the programme. TCS has set up an academic centre of
excellence in Computational Engineering at IIT Chennai. TCS' computer based
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functional Adult Literacy Programme (ALP) has served over 1, 00,000 learners
all over India,in eight languages.
• TCS achieved a milestone o f excellence by becoming the world’s first

organisation to achieve an integrated enterprise wide Maturity Level 5 on the
Capability Matuarity Model Integration (CMM3). This has been made possible by
the development o f the integrated Quality Management System (IQMS), which
has been developed in house by the company. This framework integrates the
benefits of various Quality Models and Standards like IEEE, CMMI, ISO
9001:2000 and P-CMM.
• TCS supports Tata Relief Committee, Maitree initiatives for the socially
underprivileged, support o f Sevalaya and support o f individual initiatives like
work with the blind, street children, etc. TCS is actively supporting Children’s
Hospital in Mumbai which aims at providing world class medical facilities to
children. Other initiatives of TCS includes development o f websites for NGOs,
creation o f database for Childline which supports children in distress in 54 centers
in India and the rice husk ash based rural water filter developed at the Company’s
R&D centre in Pune.
• The Company is actively supporting the cause o f rebuilding the Children's

Hospital o f the Society for Rehabilitation o f Crippled Children (SRCC) in
Mumbai which aims at providing world-class medical facilities to children. In the
US, TCS supports many health causes such as construction o f Habitat for
Humanity houses and the Salvation Army initiatives. In Europe, over 700 TCSers
joined activists o f the UN World Food Programme to raise awareness and funds
to fight child hunger.
5.2.3 Reliance Industries Limited
Reliance Industries Limited (RIL) (BSE: 500325, NSE: RELIANCE, LSE: RIGD) is an
Indian conglomerate company headquartered in Mumbai, Maharashtra, India. The
company operates through three business segments: petrochemicals, refining, and oil and
gas, other segment o f the company includes textile, retail business, special economic
zone (SEZ) development and telecom/broadband business. It is also India's largest private
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sector company by revenue and profit. The company is ranked 134th on Fortune Global
500 list in 2011.
RIL has performed excellent with regard to social responsibility. It regards Corporate
Social Responsibility (CSR) as an investment in society and the goal o f the company is to
build social capital. The PSSR of the company is 85.71%. The company has performed
significantly well in various areas like Environment, Safety, Health, Charity, Art, Sports,
Employment, Infrastructure, Education, Quality, Communities and Human Resource
Development.
Table No. 5.17
Disclosure score of Reliance Industries Limited
Reliance Industries Limited

Total 14 100
• RIL has set up state o f the art Occupational Health Centres (OHC) at all
manufacturing locations and major offices. Besides emergency medical services,
the OHCs also offer preventive, promotive and curative health services to
employees. RIL’s occupational health departments are also in the forefront to
prevent lifestyle diseases such as heart problems, hypertension, diabetes and
communicable diseases such as malaria, tuberculosis and HIV/AIDS through a
series of regular health awareness sessions, daily health tips and personal
counseling.
• RIL has made significant progress in workplace and personnel safety by

continuing to underpin the company’s safety programme: ‘Safety Observation
Process’ (ReSOP). The programme focuses on the behaviour safety aspect o f all
personnel. RIL is focusing on is ‘Process Safety Management’ (PSM). As part o f
the strategic partnership with DuPont Safety Resources, RIL has built capabilities
within the company and developed in- house experts in various facets of PSM.
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« RIL focuses RIL gives top priority on maintenance and performance
improvements o f all pollution abatement facilities; like effluent treatment plants
(ETP), air emission abatement units and waste disposal facilities. RIL has more
than 95 ‘Trained Lead Auditors’ for ISO 14001:2004. At most manufacturing
divisions of RIL, to reduce water dependence from natural sources, rainwater
harvesting is being practiced. In RIL, a trial for the re-utilization o f Polyethylene
Terephthalate (PET) waste into Polyester Fibre Fill (PFF) recycling plant was
successfully carried out. RIL has laid more emphasis on rainwater conservation
scheme with construction o f storm water retention ponds to collect all the
rainwater from the Onshore Terminal premises for re-use in the green belt
development.
• In partnership with a local NGO in Surat, RIL has developed a fully functional
Disabled Welfare Centre- a school for the physically challenged children for
bringing self sufficiency to more than 800 physically challenged children from the
slum areas o f Surat.
• RIL initiates ‘Project Jagruti’ which is voluntary participation based model

wherein teachers, doctors, parents, NGOs, education societies and the state
government o f Gujarat are creating a sustainable model for sensitizing and
fighting learning disabilities amongst children.
• A unique joint initiative o f RIL and National Association o f Blind, ‘Project

Drishti’ has undertaken over 7000 free corneal graft surgeries for the visually
challenged Indians from underprivileged segment o f the society.
• RIL launched ‘Project Balkalyan’ on Children’s Day with an objective to provide

nutritional support to children affected with HIV infection.
• Reliance Rural Development Trust (RRDT), as a corporate NGO, continued its

activities in a committed way by constructing 14 check-dams; four o f them in
Jamnagar district. RIL renovated the fishermen community hall at Kakinanda for
enabling them to utilize the same for their social functions and constructed a
burial ground for the usage o f people o f Darialathippa village.
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• RIL took the lead two years ago to form a voluntary body- Gujarat Industries
Navratri Festival Society (GINFS) - comprising several corporate houses of
Gujarat to support and celebrate the Navratri festival at Ahmedabad.
• RIL has nurtured and promoted many star prodigies in Cricket, Billiard and
Chess. Besides promoting cricket on the global front, RIL actively nurtures young
and talented cricketers.
• RIL- Stanford Graduate School o f Business announced the creation o f the

‘Reliance Dhirubhai India Education Fund’ to support promising Indian students
with financial need in obtaining an MBA at Stanford.
5.2.4 Chambal Fertilisers and Chemicals Limited
Chambal Fertilisers is large fertiliser manufacturing company based in Rajasthan in India.

Established in the year 1985 by Birla group, Chambal Fertilisers and Chemicals Limited
(CFCL) grew into the largest manufacturer o f Urea in the private sector with an installed
capacity o f 1.5 million tonnes per annum. CFCL has been a dividend-paying company
since its first full year o f commercial production. The fertiliser plant is located at
Gadepan, Kota district, Rajasthan. The main activity o f CFCL is the manufacture of
nitrogenous fertiliser viz. production o f Urea. CFCL is also involved in trading o f many
agricultural inputs. The Company has also entered into the software, spinning and
miniature potato seeds businesses.
Chambal Fertilisers has performed satisfactory with regard to Corporate Social

Responsibility. The PSSR o f the company is 42.86%. The areas o f Corporate Social
Responsibility are Health, Education, Infrastructure, Community Welfare, Art and
Culture and Sports.
Table No. 5.18
Disclosure score of Chambal Fertilisers
Chambal Fertilisers
1 Disclosed 6 42.86
Total 14 100
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• Safety is accorded the highest priority in Chambal Fertilisers. As a management
commitment towards safety o f employees, their family and contract workforce,
and the township at Gadepan has obtained OHSAS-18001:2007 certification.
• Chambal Fertilisers accords high priority to hygiene monitoring at work place and
employees’ health assessment. A well placed medical centre in the campus at
Gadepan works round the clock to provide Health Services to employees.
• Chambal Fertilisers is committed towards the development towards the
development o f rural infrastructure and improvements in the quality o f life in the
villages in the vicinity o f the plant at Gadepan. The activities include construction
o f Kharanja Road, School Class Rooms and Boundary walls around the schools.
5.2.5 Sterlite Industries India Limited
Sterlite Industries India Ltd. (SLT) is a subsidiary o f Vedanta Resources pic, a diversified
and integrated metals and mining group. The company engages primarily in the
production o f copper in India. Its products include copper cathodes; and cast copper rods,
including 11 mm and 12 mm rods used in the transformer industry, and 8 mm rods used
by the wires and cables industry with applications in housing wires, electrical cables, and
telecom cables. The company also engages in the mining o f bauxite, and the production
of aluminum conductors and various aluminum products, as well as in the mining o f zinc
ore, and in the manufacture o f zinc ingots and lead ingots.
Sterlite has performed excellent with regard to social responsibility. The PSSR o f the
company is 50.00%. The company has performed significantly well in various areas like
Environment, Health, Sports, Employment, Infrastructure, Education and Communities.
Table No. 5.19
Disclosure score of Sterlite Industries India Ltd
Sterlite Industries India Ltd

1 Disclosed 7 50.00
Total 14 100
Page 146
• Sterlite operates a mobile clinic daily at Tuticorin that provides free medical
assistance. Apart from diagnosis and treatment by its doctors to out- patients, 18
health camps, a mega eye-camp, pulse polio immunization and other intervention
have since touched the lives of over 15,000 people.
• Education remains a thrust area in Sterlite’s “collective progress” programme.

Sterlite has played a pioneering role in opening “Study Centres” in villages.
Today nearly 900 children assemble at these 8 study centres. The children are
paid special attention by qualified teacher appointed by Sterlite.
• Sterlite is one o f the first companies in the metallurgical industry to adopt zero
water discharge, which eliminates liquid effluents and at the same time preserves
a precious natural resource. Zero discharge was achieved by completely recycling
the water and treated liquid effluents back into process. Further, Sterlite
commissioned a new phosphoric acid plant which converts sulphuric acid to
phosphoric acid. This is not only a value-addition effort but also assists pollution
control by further reducing emissions.
5.2.6 Indian. Oil Corporation Limited
Indian Oil Corporation Limited, or Indian Oil, (BSE: 530965, NSE: IOC) is an Indian
state-owned oil and gas corporation with its headquarters in New Delhi, India. The
company is the world’s 98th largest public corporation, according to the Fortune Global
500 list, and the largest public corporation in India when ranked by revenue. Indian Oil
and its subsidiaries account for a 47% share in the petroleum products market, 34% share
in refining capacity and 67% downstream sector pipelines capacity in India. The Indian
Oil Group o f Companies owns and operates 10 o f India's 21 refineries with a combined
refining capacity o f 65.7 million metric tons per year. The President o f India owns
78.92% (1.9162 billion shares) in the company.
Indian Oil Corporation has performed excellent with regard to social responsibility. It
regards Corporate Social Responsibility (CSR) as an investment in society and the goal
of the company is to build social capital. The PSSR of the company is 64.29%. The
company has performed significantly well in various areas like Environment, Safety,
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Health, Charity, Sports, Infrastructure, Education, Communities and Human Resource
Development.
Table No. 5.20
Disclosure score of Indian Oil Corporation
Indian Oil Corporation

1 Disclosed 9 64.29
Total 14 100
• Indian Oil Corporation is committed to conducting business with a strong

environment conscience for sustainable development, safe workplaces and
enrichment o f the quality o f life of its employees.
• Best procedures and practices o f industry are in place at all operating units and
installation of the Corporation to take care o f health and wellness o f the
employees.
• Indian Oil Corporation continued to maintain its thrust on fuel conservation at all
its seven operating refineries through round the clock process monitoring and also
by keeping abreast of the latest technological developments in the area. In Indian
Oil Corporation, energy conservation schemes implemented in fuel savings o f
about 32,000 tonnes.
• Indian Oil Corporation is continuing to focus on building leadership capabilities

and strategic orientation among its people through a series o f interventions. It is
our endeavour to build leadership bench-strength with a long-term perspective.
Indian Oil Corporation is putting in place a robust performance management
system which is the first step in-its attempts to usher in a high performance
culture.
• Indian Oil Corporation has been making substantive contributions every year to
national causes, social welfare and community development programmes
throughout the country, particularly in the vicinity o f its major installations. It has
Page 148
been the endeavour of Indian Oil Corporation to utilize 25% o f the community
development funds towards Special Component Plan and Tribal Sub Plan for
meeting the needs of the weaker sections.
• Indian Oil Corporation awarded scholarships to 350 meritorious students from

economically weaker sections o f society pursuing 10+/ITI and professionals
courses in engineering, Medicine and Business Administration/Management
disciplines.
• Indian Oil Corporation’s policy o f nurturing talent in sports met with significant
success when 11 sportspersons on its rolls represented the country in the
Commonwealth Games held at Melbourne. A new tenure-based policy for
engagement o f sportspersons was introduced with engagement o f 15 upcoming
youngsters in different categories o f sports. A Sports Scholarship Scheme was
launched for promising young sportspersons representing the States in team
games and on national ranking in others.
5.2.7 Exide Industries Limited
Exide Industries is the biggest storage battery producing company in India. It is also the
largest power storage company in the whole o f the south-east Asian region. It is also a
manufacturer o f automotive lead-acid batteries. It has plants in India and Sri Lanka.
Exide Industries has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Education, Charity, and Community Welfare.
Table No. 5.21
Disclosure score of Exide Industries
Exide Industries
1 Disclosed 4 28.57
Total 14 100
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• Exide won the Environment Excellence Award from ICC and West Bengal
Pollution Control Board. In addition, in its continuing effort at spreading
awareness on environment pollution, the company adopted a Nature Park in the
city o f Kolkata.
• Exide’s directors wish to place on record the appreciation o f the contribution by
all employees o f the company in ensuring high levels o f performance and
efficiency.
• Exide provided funds towards aid for tribal schools which have been set up in
remote areas o f Jharkhand in order to provide education. Computers were donated
to a number o f institutions run for the benefit of under privileged and mentally
challenged children,
• Exide sponsored the Kolkata Marathon in aid o f three non-governmental
organizations working in the areas o f Aids control and establishment of
educational facilities for the under privileged.
5.2.8 Gujarat Industries Power Company Ltd
GIPCL was incorporated in 1985 as Public Limited Company under the auspices of
Government o f Gujarat. The company is engaged in business o f Electrical Power
Generation. The total present capacity o f Vadodara and Mangrol plants is 815 MW. The
company has a vision to transform itself into a national level power sector enterprise. The
company is having its registered office at P.O. Petrochemical, Vadodara, Gujarat.
GIPCL has performed satisfactory with regard to Corporate Social Responsibility. The
PSSR o f the company is 42.86%. The areas o f Corporate Social Responsibility are
Health, Safety, Environment, Human Resource Development, Infrastructure and
Community Welfare.
Table No. 5.22
Disclosure score of GIPCL
GIPCL
Sr. NO No. of Areas Nos. Percentage (%)
1 Disclosed 6 42.86
Total 14 100
Page 150
• GIPCL continued in its endeavor to impart appropriate and relevant training to its
employees to equip them to meet the challenges that are ahead and to enhance
their performance in the best interest o f the GIPCL. GIPCL has also taken up an
exercise on career growth & planning by identifying potentials & training needs
o f employees by engaging professionals in the field.
• The high quality o f Human capital o f GIPCL has also been recognized by the
state Government and Department o f Industrial Safety which selected one of the
employees o f GIPCL for Shram Veer Award.
• GIPCL has been actively involved in the socio-economic development and

welfare of the people living around the power plants at Baroda and SLPP through
Society for Village Development in Petrochemicals Area (SVADES) in Baroda
and Development Efforts for Rural Economy and People (DEEP) at SLPP.
• GIPCL is in process of phasing out Halon Fire Protection system to CO2 system
to reduce Green House Gases (GHG) emission at Baroda Plants. GIPCL is in
process of carrying out major Plant modifications, like putting baffle plates at
chimany end in HRSG reducing heatloss going to atmosphere through exhaust
and putting sleeves on part o f superheater tubes reducing system energy
consumption.
5.2.9 ICICI Limited
ICICI Bank Limited (NSE: ICICJBANK, BSE: 532174, NYSE: IBN) is an Indian
diversified financial services company headquartered in Mumbai, Maharashtra. It is the
second largest bank in India by assets and third largest by market capitalization. It offers
a wide range o f banking products and financial services to corporate and retail customers
through a variety o f delivery channels and through its specialized subsidiaries in the areas
of investment banking, life and non-life insurance, venture capital and asset management.
The Bank has a network o f 2,630 branches and 8,003 ATM's in India, and has a presence
in 19 countries, including India.
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ICICI Bank has performed satisfactory with regard to Corporate Social Responsibility.
The PSSR o f the company is 35.71%. The areas o f Corporate Social Responsibility are
Health, Education, Human Resource Development, Infrastructure and Employment.
Table No. 5.23
Disclosure score of ICICI Bank
ICICI Bank
1 Disclosed 5 35.71
Total 14 100
• ICICI Bank provided assistance aggregating Rs. 0.85 crores to six voluntary
organisations engaged in training o f handicapped persons, vocational training and
employment generation for women and education to underprivileged children.
• ICICI Bank plays an active role in promoting child health, reproductive health
and AIDS prevention through its PACT-CRH programme.
• ICICI Bank provided support to the Institute for Financial Management and
Research, Madras with a view to strengthen its research and training activities.
ICICI Bank also provided assistance for setting up the Madras School of
Economics which is engaged in education research and training in economics and
finance.
5.2.10 United Phosphorus Limited
United Phosphorus Ltd is a global generic crop protection, chemicals and seeds company.
The company is engaged in the business o f agrochemicals, industrial chemicals and
chemical intermediates. They operate in three segments: agro chemical, industrial
chemicals and others. The agro chemicals segment consists o f agrochemicals technicals
and formulations. The industrial chemicals segment consists o f industrial chemicals and
speciality chemicals. The others segment consists o f traded products. The company has
also got a captive power plant in Jhagadia.
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United Phosphorus Ltd has performed poorly with regard to social responsibility. The
PSSR o f the company is 21.43%. The company has performed well in various areas like
Environment, Health, and Safety.
Table No. 5.24
Disclosure score of United Phosphorus Ltd
United Phosphorus Ltd

1 Disclosed 3 21.43
Total 14 100
• A state o f art hospital is funded by United Phosphorus Ltd at Vapi which has the
most modem equipment and highly competent doctors and nurses. United
Phosphorus Ltd has been a national leader in prevention and treatment o f bum
injuries and has helped put up a Bums Hospital in Mumbai. United Phosphorus
Ltd has promoted many rural health check camps; provided medicines and other
medical facilities at Vapi, Ankleshwar and other areas.
• United Phosphorus Ltd undertakes environment protection by growing more trees.

United Phosphorus Ltd is vigorously following the practice o f growing more trees
every year.
5.2.11 Cnminms India Limited
Cummins Inc. (NYSE: CMI) is a Fortune 500 corporation that designs, manufactures,
distributes and services engines and related technologies, including fuel systems,
controls, air handling, filtration, emission control and electrical power generation
systems. Headquartered in Columbus, Indiana, United States, Cummins sells in
approximately 190 countries and territories through a network o f more than 600
company-owned and independent distributors and approximately 6,000 dealers. Cummins
reported net income of $ 1.75 billion on sales o f $18.00 billion in 2011.
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Cummins has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Education, Infrastructure, and Community Welfare.
Table No. 5.25
Disclosure score of Cummins India Limited
Cummins India Limited

1 Disclosed 4 28.57
Total 14 100
• In line with Cummins’s core value o f Diversity, it particularly looks for ways to
enable aspirants from disadvantaged populations to pursue higher (Professional)
education and equip them with the knowledge and expertise to become self
sufficient and take up challenging roles and responsibilities in life. To facilitate
this cause, it has initiated two programs: 1) The Cummins Scholarship Program 2)
Extending support to selective educational institutions which uphold our values.
• Sponsoring energy-related initiatives, particularly those that support renewable,

cost, energy & pollution efficient technologies are one o f the high priority areas
for Cummins India Foundation. Supporting research efforts in the field o f energy
towards the above mentioned objectives is in line with its core value o f Delivering
Superior Results, as these technologies help to ensure a cleaner, healthier
environment. A Six Sigma Project on waste management has been launched
focusing on re-use of plastic generated internally.
• Kasaramboli, is a village near Pirangut where Power Generation Business Unit o f

Cummins India Limited has set up a new plant. O F has donated a community hall
in this village, which will be used for community development activities like
blood donation camps, health camps, educational activities, awareness talks etc.
Cummins India Foundation demonstrated its concern for ’Cleaner Healthier
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Environment* by participating in a 'Clean River Campaign' in association with
CII, Subros & Radio Mirchi as the media partner.
• Cummins India Foundation supports NGOs working towards good governance, &
local Community infrastructure Development.
5.2.12 Apollo Tyres Ltd
Apollo Tyres Ltd is the world's 15th biggest tyre manufacturer, with annual revenues o f
Rs 88.6 billion (US$ 1.99 billion) in 2010. It was founded in 1976. Its first plant was
commissioned in Perambra, Kerala. In 2006 the company acquired Dunlop Tyres
International o f South Africa. The company now has four manufacturing units in India,
two in South Africa, and two in Zimbabwe and 1 in Netherlands. It has a network o f over
4,000 dealerships in India, o f which over 2,500 are exclusive outlets.
Apollo Tyres Ltd has performed satisfactory with regard to Corporate Social
Responsibility are Health, Community Welfare, Quality, Education and Human Resource
Development.
Table No. 5.26
Disclosure score of Apollo Tvres Ltd
Apollo Tyres Ltd

1 Disclosed 5 35.71
Total 14 100
• Apollo Tyres partnered with DFID and set up its first clinic through a trust. The
objective is to evolve a comprehensive programme for the mobile population to
provide high quality general and sexual health treatment to truckers and the
transport community. The activities focus on behaviour change communication,
STI/STD diagnosis and treatment as well as condom protection.
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• Apollo Tyres has been active in and around the manufacturing locations as well.
I
At Limda village, support was provided to upgrade the infrastructure. Apollo
Tyres also supports the War Wounded Foundation, actively engaged in providing
alternative sources o f livelihood.
• Apollo Tyres’s doctors visit nearby villages once a week and an adult literacy
programme has been undertaken along with talluka authorities.
5.2.13 Rashtriya Chemicals and Fertilizers Ltd
Rashtriya Chemicals & Fertilizers Ltd. (RCF) (BSE: 524230)is a PSU (Public Sector
Undertaking) in India under the Ministry o f Chemicals and Fertilizers, Government o f
India based in Mumbai. RCF is one o f the leading producers o f fertilizers in India and is a
Miniratna company, a status awarded by the Government o f India.
Rashtriya Chemicals & Fertilizers Ltd has performed excellent with regard to social
responsibility. The PSSR o f the company is 50.00%. The company has performed
significantly well in various areas like Environment, Health, Safety, Human Resource
Development, Sports, Employment and Communities.
Table No. 5.27
Disclosure score of Rashtriya Chemicals & Fertilizers Ltd
Rashtriya Chemicals & Fertilizers Ltd

1 Disclosed 7 50.00
Total 14 100
• The environment Management Systems at both the units o f Rashtriya Chemicals

& Fertilizers have been recertified under ISO14001. The state o f the art Effluent
Treatment plants and the Sewage Treatment plant at Trombay have ensured that
the environment in and around the Units is fully protected. Rashtriya Chemicals
& Fertilizers launched Chembur Green Project to establish greenery in the eastern
suburb has grown and brought back the green forestry amidst concrete jungle.
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• Several training and development programmes in Organisational Behaviour and
Organisational Development and other related areas were organized by the
Corporate Management Development Center and Training Institutes in Rashtriya
Chemicals & Fertilizers.
• Rashtriya Chemicals & Fertilizers is prominent patron and sponsorer for various
sports. Rashtriya Chemicals & Fertilizers’s Football, Cricket, Hockey, Kabbadi
and other teams continue to show excellent performance at District, State and
National levels and have brought laurels to Rashtriya Chemicals & Fertilizers by
winning several prizes.
• Rashtriya Chemicals & Fertilizers provided annual Scholarships to the SC/ST

students in the nearby vicinity. The SC/ST employees are provided Training in
order to upkeep their skills and knowledge.
• Rashtriya Chemicals & Fertilizers organized Medical Camp at Chaitya Bhoomi,

Dadar on the occasion o f ‘Mahaparinirvan Day’ by providing the services of
Doctors, supply o f medicines and arranging transport.
• Rashtriya Chemicals & Fertilizers’s Thai unit provides various amenities like
water, road for the villages e.g. Thai, Navajo, Boris, Gunnies etc. where the
majority of the population belongs to the SC/ST.
5.2.14 Hindalco Industries Limited
Hindalco Industries Ltd. (BSE: 500440, NSE: HINDALCO) is one o f the world’s largest
aluminum manufacturing companies and is a subsidiary o f the Aditya Birla Group. It is
run by one o f the world's youngest billionaires, Kumar Mangalam Birla. The company
has annual sales o f US$5 billion and employs 13,675 people and is listed on Forbes 2000.
A metals powerhouse with a turnover o f US$14 billion, Hindalco is one o f the world's
largest aluminium rolling companies and one o f the biggest producers o f primary
aluminium in Asia.
Hindalco Industries Ltd has performed excellent with regard to social responsibility. The
PSSR of the company is 50.00%. The company has performed significantly well in
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various areas like Environment, Health, Safety, Human Resource Development,
Education, Infrastructure and Communities.
Table No. 5.28
Disclosure score of Hindaleo Industries Ltd
Hindaleo Industries Ltd

1 Disclosed 7 50.00
Total 14 100
• Hindaleo Industries Ltd’s plants and mines adopt clean technologies and
processes that combine both economic progress and sustainable environment.
India being a signatory to the Kyoto Protocol on greenhouse gas (GHG)
reduction, Hindaleo Industries Ltd has taken an initiative towards reducing GHG
at its expansion project at the Hirakud Smelter. A CDM (Clean Development
Mechanism) has been registered with the United Nations Framework Convention
on Climate Change (UNFCCC). All o f Hindaleo Industries Ltd’s plants have
renewed its environment management system certifications to the revised ISO
14001:2004 standard.
• Hindaleo Industries Ltd’s Renukoot Plant was named the winner o f the National
Safety Award for the second consecutive year. It was also awarded the Greentech
Safety Silver Award for its outstanding safety performance. The Alupuram
Extrusions plant earned the Best Safety Performance Award presented by the
National Safety Council, Kerala Chapter, while Alupuram Smelter was presented
the Industrial Safety Award for lowest average accident Frequency.
• Hindaleo Industries Ltd conducted over 1200 medical camps across the units
benefiting 2.42 lacs patients. Hindaleo Industries Ltd organized camps for
tuberculosis, malaria, dental checkups and treatment and hepatitis. These
benefited over 5000 people. Hindaleo Industries Ltd organized AIDS awareness
programmes across all the units were attended by over 4000 adults. At Hindaleo
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Industries Ltd ran hospital, over 2 lacs o f people are given medical care at
extremely subsidized rates.
• Hindalco Industries Ltd given merit scholarship to 3320 students and books and
uniforms to 3227 students in rural areas. Career counseling programmes
motivated 2000 students, several o f whom have been sponsored to I.T.I.
Vocational Centres.
• Hindalco Industries Ltd started The Aditya Birla Technology Park continues to
bring in transformation in the villages. More than 86 programmes were conducted
on repair and maintenance of diesel pump sets, electric and electronic goods, hand
pumps, bags, rope making, tailoring and knitting.
5.2.15 Apollo Hospitals Group
Apollo Hospitals is a major hospital chain based in Chennai, India. It was founded by Dr
Prathap C. Reddy in 1983. Apollo is a private healthcare provider in Asia with hospitals
in India, Sri Lanka, Bangladesh, Ghana, Nigeria, Republic o f Mauritius, Qatar, Oman and
Kuwait. Several of the group's hospitals have been among the first in India to receive a
form o f international healthcare accreditation, in their case by the America-based Joint
Commission International (JCI). The Hyderabad hospital was the first in the world,
outside the US, to receive JCI's Disease- or Condition-Specific Care (DCSC)
Certification.
Apollo Hospitals has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Education, Health, and Charity.
Table No. 5.29
Disclosure score of Apollo Hospitals
Apollo Hospitals
1 Disclosed 4 28.57
Total 14 100
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• Apollo Hospital organized free medical camps and distribution o f medicines to
over 850 flood affected poor people in Chennai. It organized free screening tests
for over 21500 children in 16 schools in and around Chennai. It organized free
health screening camp for drivers and conductors o f the Metropolitan Transport
Corporation. It organized 110 sessions o f corporate health awareness talks and
conducted 27 onsite campuses at various corporate houses. It conducted several
international and national CME programmes in the various fields o f medicine. It
provided free ambulance with first aid medical team for various religious
gatherings in and around Madurai. It established Apollo Emergency cum ICU for
the sixth consecutive year at Pamba.
5.2.16 ICI India Ltd
ICI India Ltd the ICI India story began way back in 1911 when Brunner Mond & Co, one
of the four companies that combined in 1926 to form ICI in UK, opened a trading office
in Calcutta to sell alkalis and dyes. ICI's manufacturing activities in India commenced in
1939 with the setting up o f Alkali and Chemical Corporation o f India Ltd in Rishra, West
Bengal. Indian Explosives Ltd was set up in Gomia in 1954, the result o f an agreement
with the government o f India.
ICI India Ltd has performed satisfactory with regard to Corporate Social Responsibility.
Environment, Safety, Health, and Human Resource Development.
Table No. 5.30
Disclosure seore of ICI India Ltd
ICI India Ltd

1 Disclosed 4 28.57
Total 14 100
• Recognition of the excellent performance came through a number o f prestigious

national and international awards- ‘Prashansa Puraskar’ from National Safety
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Council o f India, a trophy from the Government o f Andhra Pradesh, in
recognition of good OHS performance and for securing OSHAS-18001
certification by paints, Hyderabad site and ICI PLC’s Leadership awards for
sustained excellence in manufacturing for most o f the sites o f ICI India.
• Across business o f ICI India, continuous efforts to improve energy efficiency

resulted in a general improvement in energy consumption.
5.2.17 Satyam Computer Services Ltd
Mahindra Satyam formerly Satyam Computer Services, is an Indian IT services company

based in Hyderabad, India. It was founded in 1987 by B Ramalinga Raju. Mahindra
Satyam is a part of the Mahindra Group which is one o f the top 10 industrial firms based
in India. The company offers consulting and information technology (IT) services
spanning various sectors, and is listed on the Pink Sheets, the National Stock Exchange
(India) and Bombay Stock Exchange (India). In June 2009, the company unveiled its new
brand identity “Mahindra Satyam” subsequent to its takeover by the Mahindra Group’s
IT arm, Tech Mahindra on April 13, 2009. It is ranked #5 in Indian IT companies and
overall ranked #153 by Fortune India 500 in 2011.
Satyam Computer has performed excellent with regard to social responsibility. The PSSR
of the company is 50.00%. The company has performed significantly well in various
areas like Environment, Health, Quality, Human Resource Development, Education,
Infrastructure and Communities.
Table No. 5.31
Disclosure score of Satyam Computer
Satyam Computer
1 Disclosed 7 50.00
o
o
Total 14
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• Satyam’s strategy has been to follow the world benchmarks in Quality by
implementing the latest quality models and certifications and also to set new
benchmarks by implementing the company’s own internal models. Satyam has
aggressive plans for organization-wide implementation o f Six Sigma, the number
o f projects and the associated benefits are likely to double within a span o f one
year. Implementation o f Six Sigma projects is bound to result in streamlined
processes ensuring customer delight. Satyam has institutionalized the Quality
Cockpit, which demonstrates Real-Time Leadership abilities in monitoring the
health of the projects. Quality Cockpit is an effort towards achieving excellence in
all Processes and Service Offering organization wide, by attaining higher
competency maturity levels.
• Satyam Learning Center (SLC), Satyam’s dedicated learning center provides for a
benchmark 40 hours o f learning per Associate per year. With a focus on grooming
leaders in all aspects, courses are offered in advanced topics like Technical
Architecture, Software Design, Program Management and Advanced
Management for business leaders.
5.2.18 Finolex Industries Ltd
Finolex Industries Limited (FIL), formerly Finolex Pipes Ltd., was incorporated in 1981
and has been in the "Plastics" business since then. Beginning as a modest rigid PVC
(Poly Vinyl Chloride) pipe manufacturer, FIL went on for backward integration and now
manufactures PVC resin too. FIL is the largest PVC pipe manufacturer in India. The
Pipes division o f FIL is the first PVC pipe manufacturer in India to get ISO 9001: 2000
certifications. Production capacity o f the Pipes division is over 90,000 metric tonnes per
annum spread over its two ultra-modem plants at Urse (near Pune) and Ratnagiri.
Finolex Industries has performed satisfactory with regard to Corporate Social

Responsibility. The PSSR of the company is 35.71%. The areas o f Corporate Social
Responsibility are Health, Education, Community, Charity and Art and Culture.
Page 162
Table No, 5.32
Disclosure score of Finolex Industries Ltd
Finolex Industries Ltd

1 Disclosed 5 35.71
Total 14 100
• Recent tsunami disaster caused a colossal loss o f human life and property in the
Southern Indian States. In sympathy, the employees o f Finolex along with the
company itself contributed to the Prime Minister’s National Fund.
• International Institute o f Information Technology, a project o f Hope Foundation

supported by Finolex, is now considered as one o f the top IT and Management
Schools in India. It is located at Pune Infotech Park. HIT delivers internationally
acclaimed courses in the field of IT and Management. It offers post graduate level
masters programmes that are high ended, unique and multi- dimensional.
• Finolex endeavours to keep up and promote an ecological balance within the

precincts o f its various manufacturing facilities. The basic activity undertaken in
this regard is to plant and maintain trees and other green plants which also give a
soothing comfort to the employees and visitors. The manufacturing facility at
Pimpri, Urse and Verne are holding ISO 14001 (Environment Management
System) certification.
5.2.19 Sun Pharmaceutical Industries Ltd
Sun Pharmaceutical Industries Limited (NSE: SUNPHARMA, BSE: 524715) is an

international pharmaceutical company based in Mumbai, India that manufactures and
sells pharmaceutical formulations and active pharmaceutical ingredients (APIs) primarily
in India and the United States. The company offers formulations in various therapeutic
areas, such as cardiology, psychiatry, neurology, gastroenterology and diabetology. It
also provides APIs comprising warfarin, carbamazepine, etodolac, and clorazepate, as
well as anticancers, steroids, peptides, sex hormones, and controlled substances.
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Sun Pharmaceutical has performed satisfactory with regard to Corporate Social
Responsibility are Education, Charity, Health, and Human Resource Development.
Table No. 5.33
Disclosure score of Sun Pharmaceutical Industries Ltd
Sun Pharmaceutical Industries Ltd

1 Disclosed 4 28.57
Total 14 100
• Sun Pharmaceutical continues to support tribal education, at village schools called

ashram pathshalas across several states. We have often stepped in to support
infrastructure in the village schools around our plants and offices. We helped
Adarsh Kanyashala, near our R&D center in Baroda, with computer facilities. In
Ahmednagar, support is extended to Gramin Vikas Mandal, which runs a primary
school in the MIDC area, for children whose parents are employed in the
industrial area. We have helped the school management in the high school in
Karkhadi with financial assistance for science fair, school day, etc.
• Sun Pharmaceutical helped a group o f psychiatrists with the development of an IQ

rating scale. It also assisted health checkup camps in remote rural areas. It
donated a calorimeter to a hospital. Donations were made to a fund for acid
survivors. Spot painting competitions were organized for school children in
different cities/towns to an enthusiastic response.
5.2.20 Kochi Refineries Limited
The Kochi Refineries Ltd (KRL) is an oil refinery in the city of Kochi, in the state of
Kerala, India. It is located in the Ambalamugal industrial district o f Kochi. It has a
production capacity of 9.5 million tons per annum as o f August 2010. Founded as a
public sector company owned by the Government o f India in 1963, it was acquired by the
Bharat Petroleum Corporation Limited in 2006 which presently owns and runs it.
Page 164
Kochi Refineries has performed satisfactoiy with regard to Corporate Social
Responsibility are Health, Safety, Environment, Human Resource Development, Art and
Culture and Community Welfare.
Table No. 5.34
Disclosure score o f Kochi Refineries Limited
Kochi Refineries Limited

1 Disclosed 6 42.86
Total 14 100
• To have environmental friendliness in the application o f conventional bitumen, a

bitumen emulsion plant having a capacity of 10 tonnes per hour was installed to
produce bitumen emulsion by Kochi Refineries. Kochi Refineries has formed 25
Energy Conservation (ENCON) clubs in various schools and colleges all over
Kerala. Main objective o f the club is to drive home the concept o f energy
conservation and environment protection in the minds o f young generation.
• Kochi Refineries promotes with special care the educational and economic
interest o f weaker section, in particular, o f the Scheduled Castes and Scheduled
Tribes and protects them from social injustice and all forms o f exploitation. Kochi
Refineries focuses its attention on the poorest o f the poor, those living in the
villages, mentally and physically handicapped, and those suffering from illness.
Regular activities include: rural medical camps, medical insurance schemes,
scholarships to SC/ST students, free IT education for students, non-feeding and
milk supply to anganwadis, housing for homeless, drinking water and sanitation,
employment generation programmes and educational assistance.
• Kochi Refineries has continued with its efforts to propagate Hindi. Efforts taken
to encourage the use of Hindi include in-house training in Hindi, training in Hindi
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typewriting and Hindi stenography, Hindi Workshops, purchase o f Hindi books,
purchase of Hindi softwares to enable the use o f Hindi in official work.
5.2.21 GSFC Limited
Gujarat State Fertilizers & Chemicals Limited (GSFC) is an Indian manufacturer o f

fertilizer. GSFC was founded in 1967. Oil & gas discoveries in Bombay High and South
Basin triggered the birth o f eight new generation fertilizer plants to fulfill the growing
food needs o f India. GSFC manufactures fertilizers, plastics, nylons, fibers, industrial
gases and varied chemicals including urea, ammonia, ammonium sulfate, sulfuric acid,
phosphoric acid & diammonium phosphate. In 1998, heavy rains at the GSFC complex in
Bajwa, a small town in Gujarat, caused radioactive waste to flow into the town affecting
several residential areas.
GSFC has performed satisfactory with regard to Corporate Social Responsibility. The
Health, Safety, Community, Environment and Human Resource Development.
Table No. 5.35
Disclosure score of Gujarat State Fertilizers & Chemicals Limited
Gujarat State Fertilizers & Chemicals Limited

1 Disclosed 5 35.71
Total 14 100
• GSFC is conscious about the greenery and ecological balance by promoting

horticulture activities amongst the urban population and with a view to encourage
such activities, it sponsored fruits, flowers and vegetables shows in association
with Baroda Agri Horti Committee and participated in the competitions and won
awards. It has also sponsored flower, show in association with Society for Clean
Environment. GSFC holds consolidated consent and authorization from Gujarat
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Pollution Control Board. It has received the environment clearance for 1500
MTPA Urea Phosphate Project.
• GSFC continued to have cordial and harmonious relations with its employees.
GSFC recognizes and sincerely appreciates the hard work put in by all ht
employees o f the company.
• GSFC has for the fourth time won the prestigious International Safety Award
from the world’s renowned advisory body viz. British Safety Council, UK. This
award is conferred for making significant leap in the field o f Safety, commitment
towards issues concerning Safety, endeavouring to improve Safety culture etc.
5.2.22 Adam Enterprises Limited
Adani Group (usually called Adani Enterprises Ltd.) (BSE: 512599, NSE: ADANIENT)
is an Indian conglomerate company headquartered in Ahmedabad, Gujarat, India. It was
founded by Gautam Adani, who is the chairman o f Adani Group. The core businesses of
the group are commodities trading, edible oil manufacturing, Mundra port operations and
distribution o f natural gas. Adani Group has more than 50 companies under it.
Adani Group has performed excellent with regard to social responsibility. The PSSR of
the company is 50.00%. The company has performed significantly well in various areas
like Environment, Health, Safety, Charity, Education, Infrastructure and Communities.
Table No. 5.36
Disclosure score of Adani Enterprises Limited
Adani Enterprises Limited

1 Disclosed 7 50.00
Total 14 100
• Adani Group carries on social welfare activities through a trust namely, “Adani
Foundation”. The broad objectives for which this trust is formed are public
charitable purposes for the benefit o f the public without distinction o f caste or
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community, section or religion, class or creed. These include relief to the poor and
distressed, Education, Promotion o f social and economic welfare o f or the
upliftment of the public and Advancement o f any other object o f general public
utility. The activities o f the trust can be divided in four Major Area’s i.e. Medical
assistance, Educational assistance, charitable assistance and General assistance.
• Adani also invested in environmental research studies with support o f “Center for
Environment Education-Ahmedabad” and identified the following technologies/
processes which support the “Green Port” and “Clean Development Mechanism”
initiative for Pilot studies.
• Under the rural Infrastructure Development activities, Adani initiated the process
for rural underground drainage system for 12 villages with partial financial
support from WASMO.
• Adani Foundation aims to improve the quality o f education, girl’s education,

promoting child’s rights and gender equality, empowering village education
committee through innovative use o f local education volunteers.
5.2.23 Hindustan Unilever Limited
Hindustan Unilever Limited (HUL) (BSE: 500696) is India's largest consumer goods
company based in Mumbai, Maharashtra. It is owned by the British-Dutch company
Unilever which controls 52% majority stake in HUL. Its products include foods,
beverages, cleaning agents and personal care products. HUL was formed in 1933 as
Lever Brothers India Limited and came into being in 1956 as Hindustan Lever Limited
through a merger o f Lever Brothers, Hindustan Vanaspati Mfg. Co. Ltd. and United
Traders Ltd. It is headquartered in Mumbai, India and has employee strength o f over
16,500 employees and contributes to indirect employment o f over 65,000 people. The
company was renamed in June 2007 as “Hindustan Unilever Limited”.
HUL has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Health, Safety, Human Resource Development, Education, Beauty and
Communities.
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Table No. 537
Disclosure score of Hindustan Unilever Limited
Hindustan Unilever Limited

1 Disclosed 7 50.00
Total 14 100
• The effort o f the HUL in improving water availability through soil conservation
and water harvesting methods has borne good results. In the Parkhed region (near
Khamgaon factory), it has been successful in demonstrating the effectiveness o f
the model which is now ready for roll out. In Kharchond, Silvassa the area under
irrigation has increased, thereby improving the economic condition o f the
villagers in the region.
• HUL believes that brands must be at the forefront o f driving social change. The
extension o f the Lifebuoy Swasthya Chetna programme to 43000 villages with a
view to improve hygiene standards and thereby reduce the risks o f infant
mortality through diarrhoea is a case in point.
• Environment Performance has been integral to the business performance o f your

Company and continues to receive focus throughout the year. Our vision is to be a
zero-injury organization. Unilevers Framework safety and environmental
standards, which are aligned to international standards o f ISO 14001/OHSAS
18001, have been implemented across the Company.
• Effective implementation o f these standards is supported by your HULs’

occupational safety programme based on the behavioral safety management
techniques. This is accepted worldwide as the best way to achieve sustained
safety improvement. It continues to focus on behavioural safety aspects o f
employees and visitors along with continual improvements in engineering
controls and safety management systems. All these efforts have resulted in
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significant improvement in the HUL’s safety record and it continues to have one
of the lowest accident rates among Unilever Companies worldwide.
• HUL has been focusing on improving environmental performance and has drawn
up an ambitious plan to reduce the environmental impact o f operations including
reduction in greenhouse gases. This has resulted in a lower environmental load in
key parameters which are monitored very closely every month. HUL received
1,50,000 CERS (Carbon credits) for an innovative soap manufacturing process
which consumes significantly lower energy and water.
• HUL has formed a Beauty and Wellness division, merging Ayush Therapy Centre
and Lakme Beauty Salon. The merger generates synergies in operations such as
franchisee management, back end processes, ground support and common HR
services. Currently Ayush has 45 Therapy Centres in 7 cities. Ayush has a
technical collaboration with the renowned Arya Vaidya Pharmacy in Coimbatore.
• The belief ‘great people create great organizations’ has been at the core o f the
HUL’s approach to its people. HUL made significant investments for training in
the areas o f marketing, excellence in customer service and building expertise and
capabilities for organized retail trade.
5.2.24 Ashok Leyland Limited
Ashok Leyland (NSE: ASHOKLEY, BSE: 500477) is a commercial vehicle

manufacturing company based in Chennai, India. Founded in 1948, the company is one
o f India's leading manufacturers o f commercial vehicles, such as trucks and buses, as
well as emergency and military vehicles. Operating six plants, Ashok Leyland also makes
spare parts and engines for industrial and marine applications. It sells about 60,000
vehicles and about 7,000 engines annually. It is the second largest commercial vehicle
company in India in the medium and heavy commercial vehicle (M&HCV) segment with
a market share of 28% (2007-08).
Ashok Leyland has performed excellent with regard to social responsibility. The PSSR of
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like Environment, Health, Safety, Human Resource Development, Employment, Charity
and Communities.
Table No, 5.38
Disclosure score of Ashok Levlaud Limited
Ashok Leyland Limited

1 Disclosed 7 50.00
Total 14 100
• All manufacturing units o f Ashok Leyland were recently certified for ISO 14001.
The standard provides a framework so that Ashok Leyland can identify significant
environmental issues and implement appropriate management programmes to
control and improve them.
• Ashok Leyland is involved in a number o f development initiatives such as

construction and repair o f public buildings, drilling public bore wells, erecting bus
shelters and putting up streetlights around its manufacturing facilities. These
development initiatives are supported by a community development scheme.
Ashok Leyland’s ‘FunBus’ for free use by differently-abled children and children
o f orphanages, corporation primary schools and other underprivileged groups
based in Chennai.
• Awareness programme on HIV prevention and management is being conducted

for convoy drivers at the manufacturing units on a continuing basis by Ashok
Leyland.
5.2.25 Mundra Port and Special Economic Zone Ltd
Adani Ports and Special Economic Zone Ltd (APSEZL) is promoted by the Adani Group.
The Adam Group started as a trading house in 1988 and has since grown to become one
o f India's most trusted and fastest growing conglomerates with diverse ventures spanning
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Commodity Trading, the Development o f Infrastructure and Energy. The major port
projects the company operates in India / overseas is as follows:
• Adani Mundra Port
• Adani Petronet (Dahej) Port Pvt. Ltd.
• Adani Hazira Port Private Ltd.
Adani Ports has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Health, Safety, Quality, Education, Infrastructure and Communities.
Table No. 5.39
Disclosure score of Mundra Port and Special Economic Zone Ltd
Mundra Port and Special Economic Zone Ltd

1 Disclosed 7 50.00
Total 14 100
• Adani Group has aimed its activities at the sustainable development o f the
Mundra, Kutch Region. The group has followed the same by investing in the
environment by way o f laying green belts, landscaping the site, creating a
mangrove nursery, planting tolerant vegetation. Water management is a key
aspect o f life. It has initiated development of watershed projects at the grass-root
level like Shanti Sarovar a rain water harvesting project to improve the
availability and quality of water in nearby wells.
• Adani Group has developed a Residential colony complete with schools,

recreation/playing area, shopping complex and medical facilities for its growing
employee base.
• In Adani Group, Health is a primary development indicator and the group focused
on this social parameter as well by joining the local self-government in
vaccination programmes and extending medical facilities. An important wealth
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indicator for the primarily rural folk is livestock. By providing fodder in drought
areas it assisted in the survival and health o f livestock.
5.2.26 Arch Pharmalabs Limited
Arch Pharmalabs Limited is a pharmaceutical company aligned across two business

verticals viz. Products and Services. Its Products business comprises manufacture and
sale o f APIs and Intermediates to innovator and generic pharmaceutical players in both
domestic and international markets including the regulated markets. They have evolved
our business and have, over the years, extended from manufacturing APIs and
Intermediates to add CRAMS to our offerings, which has significant potential for the
growth of their business.
Arch Pharmalabs has performed excellent with regard to social responsibility. The PSSR
o f the company is 50.00%. The company has performed significantly well in various
areas like Environment, Health, Safety, Charity, Education, Employment and
Communities.
Table No. 5.40
Disclosure score of Arch Pharmalabs Limited
Arch Pharmalabs Limited

1 Disclosed 7 50.00
Total 14 100
• Arch Pharmalabs incorporated following measures like full-fledged effluent

treatment plants on all sites, solid waste management systems and solvent
recycling. Arch Pharmalabs has an environment management system in place to
identify potential hazards and take necessary steps to minimize exposure to
people and operations.
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• Regulatory shop floor safety meetings, mock drills, screening o f safety films and
quarterly safety review takes place to ensure that every employee is committed to
the policy o f Arch Pharmalabs.
• Arch Pharmalabs has done donations to various charitable institutions and NGOs.
• Arch Pharmalabs created jobs both direct and indirect employment including
contractual labour.
• Arch Pharmalabs contributed to various educational institutes for funding their

various research initiatives like UDCT Mumbai, IIT Mumbai etc.
• Arch Pharmalabs taken various measures for the benefit o f the people living in
villages, near its manufacturing sites like contribution for building o f school,
borewells, and children’s home.
5.2.27 Thermax Limited
Thermax Ltd. (BSE: 500411, NSE: THERMAX) is an Indian energy and environment
engineering company based in India; and in Britain. It manufactures boilers, vapour
absorption machines, offers water and waste solutions and installs captive power projects.
Thermax is also a historic brand name o f boilers, and the name o f a former toughened-
glass company.
Thermax has performed poorly with regard to social responsibility. The PSSR o f the
company is 21.43%. The company has performed well in various areas like Environment,
Health, and Safety.
Table No. 5.41
Disclosure score of Thermax Ltd.
Thermax Ltd.
1 Disclosed 3 21.43
Total 14 100
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• Thermax, in association with CII and Gaurav Pratisthan launched a project for
watershed management in Pondhe village, 70 km from Pune. The project aims to
help the village to manage their water resources in a sustainable and equitable
way.
• Thermax employees have also been raising funds to support Akanksha and to
strengthen the campaign against ADDS by participating in the public marathons
organized in Mumbai and Pune.
5.2.28 Varun Shipping Company Limited
Varun is a private sector shipping company in India. With its diversified fleet o f 20
vessels, in the LPG and crude oil sectors, it provides a comprehensive shipping solution
across the entire hydrocarbon product chain to its valued customers. It also provides its
services in the offshore support sector. The company has a diversified and well
established base o f customers, including Indian Public Sector Undertakings and
international charterers.
Varun has performed satisfactory with regard to Corporate Social Responsibility. The
Health, Charity, Education, Environment and Human Resource Development.
Table No. 5.42
Disclosure score of Varun Shipping Company Limited
Varun Shipping Company Limited

1 Disclosed 5 35.71
Total 14 100
• Varun has initiated a major post-sea training programme for its marine officers,
where 1521 man days o f training was imparted. Varun has expanded its trainee
marine engineer (TME) and Deck Cadet Programme and currently trains 41
TMEs and Deck Cadets on its fleet.
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• Varan supports The Corbett Foundation, a charitable organisation founded and
headed by Mr. Dilip Khatau, works tirelessly amongst the poor and needy in
Uttaranchal and Gujarat. The Corbett Foundation consists of a group o f dedicated
men and women who are committed to the conservation o f wildlife and nature
with the objective that men and nature must co-exist in harmony.
5.2.29 Piramal Healthcare Limited
Piramal Healthcare is an Indian pharmaceutical and health care company, which is a part
of Piramal Group, Headquartered in Mumbai. The company has offices in Mumbai,
Hyderabad and Bangalore and other global locations like USA, UK, Canada, Sri Lanka
and China. The Company has products, technology and manufacturing partnerships with
leading global innovator pharmaceutical companies. With assets across North America,
Europe and Asia, Piramal Healthcare is also one o f the largest custom manufacturing
companies across the World.
Piramal Healthcare has performed satisfactory with regard to Corporate Social

Responsibility are Health, Charity, Education, Communities and Human Resource
Development.
Table No. 5.43
Disclosure score of Piramal Healthcare Limited
Piramal Healthcare Limited

1 Disclosed 5 35.71
Total 14 100
• The Piramal Gandhi Fellowship was instituted by the Ajay G Piramal Foundation
with a vision to shape India’s next generation o f leaders. The Piramal Gandhi
Fellowship is a two year program for fresh college graduates, which will get them
engaged in India’s development. These young graduates are selected from top
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notch institutions including IIT, Delhi School o f Economics, Lady Shriram
College, Miranda House, Xavier’s etc.
• The Piramal Group, under the aegis o f helpyourbody, launched Mumbai’s first-of-
its- kind crusade against chronic diseases along with a comprehensive patient
support program. Through this initiative, the Piramal Group aims to enroll 3,500
doctors as crusaders across Maharashtra and Tamil Nadu in the pilot phase and
scale this up to 25,000 doctors nationally, who will pledge their support in the
first phase o f helpyourbody.
• The Piramal Group established Bagar Employment Institute, the Bager

Employment Exchange, an award winning women staffed rural BPO and
entrepreneurial, sustainable pilot programme for affordable, purified drinking
water in rural areas.
5.2.30 Chennai Petrolium Corporation Limited
Chennai Petroleum Corporation Limited (CPCL) (BSE: 500110) is an Indian state-owned

oil and gas corporation headquartered in Chennai, India. It was formed as a joint venture
in 1965 between the Government of India (GOI), AMOCO and National Iranian Oil
Company (NIOC) having a shareholding in the ratio 74%: 13%: 13% respectively. From
the grassroots stage CPCL Refinery was set up with an installed capacity o f 2.5 Million
Tonnes Per Annum (MMTPA) in a record time o f 27 months at a cost o f Rs. 43 erore
without any time or cost overrun.
CPCL has performed excellent with regard to social responsibility. It regards Corporate
build social capital. The PSSR of the company is 64.29%. The company has performed
significantly well in various areas like Environment, Safety, Health, Charity, Sports,
Quality, Education, Communities and Human Resource Development.
Page 177
Table No. 5.44
Disclosure score of Chennai Petroleum Corporation Limited
Chennai Petroleum Corporation Limited

1 Disclosed 9 64.29
Total 14 100
• In CPCL, External Safety Audit was conducted by Oil Industry Safety Directorate
(OISD) in Manali Refinery and Cauvery Basin Refinery. Daily “Safety
Surveillance Audit” is conducted by Senior Officials o f CPCL at the worksite to
identify any unsafe condition and to rectify the same. CPCL has taken special
drive to impart Safety Training to Contract workers and their supervisors through
National Safety Council, Tamil Nadu to enhance the safety awareness.
• CPCL obtained approval from the Union Ministry o f Environment & Forests for
three o f its Clean Development Mechanism Projects viz., Power Generation from
Windmill, Energy Optimization in Gas Turbine and Hydrogen Recovery from off
Gases. CPCL is committed to conservation o f energy and reduction o f fuel and
loss through continuous in house process monitoring, laying emphasis on
adopting energy efficient processes and utilizing energy saving devices at the
inception o f all the projects.
• CPCL continues to lay utmost importance for the training o f its employees. It has
achieved 3.6 average mandays as against the MoU target o f 2.2. The total training
mandays achieved were 6115 as against the target o f 3740.
• CPCL made contribution o f Rs.50 lakhs to the Tamilnadu Sports Development

Authority towards Chennai Open Tennis Tournament.
• CPCL made donation o f Rs. 5 lakhs to Dr. Ambedkar Govt. Arts College,
Chennai for construction of Class rooms.
• CPCL made donation o f Rs. 5 lakhs to Sankara Eye Hospital for purchase o f a
vehicle for carrying out its activities in the service o f poor and downtrodden.
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CPCL distributed utensils valued at Rs, 3 lakhs to hula Tribal Women’s Welfare
Society, Chengalpet.
5.2.31 GIICL Limited
Gujarat Heavy Chemicals Ltd. (GHCL) was commissioned in March 1988, at a cost of
US $220 million at Sutrapada, Gujarat. The plant manufactures high-grade dense and
light soda ash, for domestic and international use. GHCL is distinguished by its growth,
financial performance and outstanding people and processes. GHCL is a customer-
focused company committed to leadership through quality. We strive for building trusting
relationships, encouraging entrepreneurship and sharing prosperity. Mission o f GHCL is
to be a multi-product company manufacturing chemicals, industrial raw materials and
other products, using modem technology and serving domestic and international markets.
GHCL has performed satisfactory with regard to Corporate Social Responsibility. The
Health, Safety, Education, Communities and Human Resource Development.
Table No. 5.45
Disclosure score of Guiarat Heavy Chemicals Ltd
Gujarat Heavy Chemicals Ltd.

1 Disclosed 5 35.71
Total 14 100
• GHCL is having its focus primarily on internal communication, Talent

Identification and development Having right talent has become the basic
requirement to be successful. GHCL aims at having not only right people for right
job by carefully assessing people’s competencies, using psychometric tools but
also by harnessing them properly. GHCL has employed HR tools & techniques
like Assessment Centers to identify right fitment. GHCL has constantly been
rationalizing/restracturing its manpower and up-grading its quality. It is the
endeavor o f the organisation to develop an effective team where productivity is
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high and accordingly, GHCL continuously organizes employee development
programmes covering the entire knowledge value skill spectrum.
• GHCL tries to promote literacy and higher education by grant o f scholarship and
assistance to deserving young pupils o f weaker sections o f society. The GHCL
has been instrumental in construction & renovation o f schools buildings and other
basic infrastructure required for successful running of the programme.
• The GHCL adopted 5 villages under ‘Gokul Gram Yojana’ to take care o f the
basic needs of the villagers and children development.
• The GHCL has organized several medical camps like, Eye camp, Kidney camp,
Diagnostic camp, Plastic surgery camps in the surrounding area o f plant and salt
works.
5.2.32 GTL Limited
GTL Limited, BSE: 500160 a Global Group Enterprise, is a Network Services company
based in Navi Mumbai. Its India's largest network services provider to the world having
more than 80,000 towers after Rcom merger.
GTL Limited has performed excellent with regard to social responsibility. The PSSR of
like Environment, Sports, Employment, Sports, Quality, Education, Communities and
Human Resource Development.
Table No. 5.46
Disclosure score o f GTL Limited
GTL Limited
1 Disclosed 8 57.14
Total 14 100
• GTL has conducted seminars in rural colleges to educate the youth on the
opportunities in IT/BPO sector benefiting 4000 graduates. GTL has also
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conducted ‘Train Trainer’ wherein 420 teachers from rural schools were taught
how to juse the computers. This enables sustainability and continuous
improvement in computer education. GTL supports non-formal education to
children in slums. Under the programme ‘Reach Education Action Programme’
GTL supports 2 study centres covering about 50 children.
• Chess is the only game that is visually impaired person can play with equal
competence like a sighted. GTL extends support to All India Chess Foundation
for the Blind that conducts National Chess Championship every year. So GTL
initiated project ‘Netra’.
• GTL extends support to the physically challenged by providing them with

motorized three wheelers. This programme is being partnered with another NGO-
Rajiv Gandhi Foundation that has developed the motorized three-wheeler.
• GTL has provided infrastructure at the Helen Keller Institute by setting up a

Training centre and a Diagnostic care center. This Institute supports the growth of
the Deaf and Blind one o f the most difficult disabilities.
• For employment, GTL encourages the differently abled to apply for vacancies in
the organization. The qualification and competency criterion is suitably modified
so that disability is not a disadvantage for the individuals who are applying. The
GTL has so far employed 6 individuals in the differently abled category.
• GTL is maintaining a green campus and also developed a garden opposite GTL
office at Mahape on land leased by MIDC; GTL holds periodic PUC checks for
all vehicles entering GTL premises at GTL’s cost; GTL invited world’s second
largest NGO i.e. Greenpeace Foundation to spread awareness on global wanning
and GTL encourages employees to contribute to Greenpeace’s efforts by way of
donation.
• In GTL, site safety audit is done by quality managers as a part o f site quality
audit. GTL trains project site engineers on safety awareness before the start of the
project.
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5.2.33 Amara Raja Batteries Limited
Amara Raja Batteries Limited was incorporated as a private limited company on 13th
February and converted into a public limited company on 6th September 1990. A fresh
Certificate of incorporation was obtained on 8th November 1990 from the Registrar of
Companies Andhra Pradesh. It was promoted by Ramachandra N. Galla, Smt.
Amarakumari N. Galla & Associates. The Company manufactures sealed maintenance
free lead acid batteries.
Amara Raja Batteries Limited has performed satisfactory with regard to Corporate Social
Responsibility are Environment, Infrastructure, Education, Communities and
Employment
Table No. 5.47
Disclosure score of Amara Raia Batteries Limited
Amara Raja Batteries Limited

1 Disclosed 5 35.71
Total 14
o
o
• ARBL has provided primary schooling facilities for its employees’ children. Its
employees made a significant contribution to Krishna Deva Raya Educational
Trust and Cultural Association (KECA).
• ARBL responsibly established daily infrastructure needs; a bank and post office
for employees and the public; residential complexes, subsidized transportation
and recreational clubs for employees.
• ARBL focused on and participated in large-scale rural development, building

roads, rainwater storage tanks, supply channels, de-silting o f water tanks and
check dams.
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• ARBL focuses on green belt development, energy conservation, water harvesting
i
as well as the installation o f world class air and water pollution control
equipment
• ARBL ventured into the semi urban and rural markets with power zone
distribution network, providing employment to more than 1000 individuals.
5.2.34 P&G Hygiene and Health Care Limited
P&G is one o f the largest and amongst the fastest growing consumer goods companies in
India. Established in 1964, P&G India now serves over 650 million consumers across
India. Its presence pans across the Beauty & Grooming segment, the Household Care
segment as well as the Health & Well Being segment, with trusted brands that are
household names across India. These include Vicks, Ariel, Tide, Whisper, Olay, Gillette,
Ambipur, Pampers, Pantene, Oral-B, Head & Shoulders, Wella and Duracell. Superior
product propositions and technological innovations have enabled P&G to achieve market
leadership in a majority o f categories it is present in.
P&G has performed poorly with regard to social responsibility. The PSSR o f the
company is 21.43%. The company has performed well in various areas like Art and
Culture, Charity, and Education.
Table No. 5.48
Pisciosure score of P&G Hygiene and Health Care Limited
P&G Hygiene and Health Care Limited

Sr. NO No, o f Areas Nos. Percentage (%)
1 Disclosed 3 21.43
Total 14 100
• P&G launched a unique programme-SHIKSHA. It will educate underprivileged

children in partnership with India’s premier child rights organization, Child Relief
and You (CRY). SHIKSHA will support education o f 11000+ underprivileged
children. SHIKSHA was supported by multiple key stakeholders -National &
Regional TV channel partners, Press/Media, Retailers across India and Employees
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who not only built awareness about the programme, but also encouraged
consumer participation for the SHIKSHA programme.
5.2.35 Grasim Industries Limited
Grasim Industries Limited (BSE: 500300, NSE: GRASIM) is an Indian global

construction materials company based in Madhya Pradesh, India. It was in 1948 and
which started as a textile manufacturer. Since then Grasim has successfully diversified
into Viscose Staple Fiber (VSF), cement, sponge iron and chemicals.
Grasim Industries Limited has performed satisfactory with regard to Corporate Social
Responsibility are Environment, Health, Education, Infrastructure and Agriculture.
Table No. 5.49
Disclosure score of Grasim Industries Limited
Grasim Industries Limited

1 Disclosed 5 35.71
Total 14 100
• Grasim conducted 616 medical camps at which over 85000 villagers were
medically examined and those who were afflicted treated for their ailments.
Grasim checked the eye sight o f 5470 villagers o f which 1232 senior citizens
were provided with intra ocular lens and 552 were given spectacles for better
sight. In collaboration with the Indian Red Cross Society, blood donation camps
were organized at the various plants.
• Grasim worked significantly on Agriculture sector. Thousands o f farmers are

benefited through farm based programmes, farmer training, nursery raising,
setting up o f vermin compost units, seed multiplication and intercropping.
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• Grasim supports water harvesting structures such as hand pumps installation,
erecting check dams, ponds, roof water harvesting and digging wells support
thousands o f families.
• Infrastructure development is supported by Grasim through the construction and

repair o f approach roads, setting up troughs and drinking water structures, health
centres and facilities for the underserved communities, including construction of
low cost toiletries.
• Grasim adopts clean technologies and processes that offer both economic progress
and sustainable environment. Grasim’s plant, with the exception o f Bhiwani
Textiles Mills, are ISO 14001 Environment Management Systems Certified
(EMA) and adhere to OHS AS 18001 standards.
5.2.36 ESAB India Limited
ESAB India Limited started its operations in 1987 by acquiring the welding business o f
Peieo Electronics & Electricals Limited (now Philips India Limited). The Company
continued its expansion in the Indian market with the purchase o f Indian Oxygen
Limited's welding business in 1991 and Flotech Welding & Cutting Systems Limited in
1992, followed by the merger o f Maharashtra Weldaids Limited in 1994.
ESAB India Limited has performed satisfactory with regard to Corporate Social
Responsibility are Environment, Charity, Health, and Safety.
Table No. 5.50
Disclosure score of ESAB India Limited
ESAB India Limited

1 Disclosed 4 28.57
Total 14 100
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• Four o f ESAB India’s manufacturing units are continued to be ISO 14001:1996
certified. In the line with ESAB Global standards, ESAB India has also adopted
the Environment, Health, Safety policy and is taking adequate steps to get the
OHS AS 18001 certification. Efforts are on to get the factory units o f the ESAB
India certified for OHSAS 18001. In this connection, the consumables factory at
Ambattur, Chennai and the equipment factory at Taratala, Kolkata, have been
audited by DNV for OHSAS cerification and no major-conformities have been
reported.
5.2.37 Asian Paints Limited
Asian Paints (BSE: 500820, NSE: ASIANPAINT) is an Indian chemicals company

headquartered in Mumbai, India. It manufactures a wide range o f paints for decorative
and industrial use. Asian Paints is India’s largest paint company and Asia’s third largest
paint company, with a turnover o f Rs 77.06 billion. It is one o f the largest paint
companies in the world and operates in 17 countries. Besides Asian Paints, the group
operates around the world through its subsidiaries Berger International Limited, Apco
Coatings, SCIB Paints and Taubmans.
Asian Paints has performed satisfactory with regard to Corporate Social Responsibility.
The PSSR of the company is 42.86%. The areas o f Corporate Social Responsibility are
Environment, Human Resource Development, Health, Education, Infrastructure and
Safety.
Table No. 5.51
Disclosure score of Asian Paints Limited
Asian Paints Limited

1 Disclosed 6 42.86
Total 14 100
• In the area o f healthcare, camps for cataract surgeries, audiometry,

electrocardiography, diabetes detection, oral examination and immunization were
Page 186
organized by Asian Paints in the vicinity o f the plants at Ankleshwar, Patancheru,
Kasna and Sriperumbndur. Further, mobile medical care was rendered to
communities near the Patancheru, Kasna and Sriperumbudur plants with the help
o f Helpage India.
• Asian Paints continues to enhance the awareness o f interested parties on water

conservation and Rain Water Harvesting through the Total Water Management
Centre installed at the Mumbai plant. It also provides expert advice on
implementation o f Rain Water Harvesting projects at no cost. The Total Water
Management Center o f Asian Paints was conferred the Excellence Award in the
Environmental Excellence Category at the Asian CSR Awards 2007 by the Asian
Institute of Management, Philippines. Asian Paints was accorded this recognition
from amongst 186 entries from 14 countries across the world.
• Asian Paints continued its efforts on improving the safety capability in the plants.
External audits were carried out at all plants to identify further areas o f
improvement. Further Asian Paints undertook steps to strengthen the existing
safety management systems at plants.
• Asian Paints continues to invest in training, refining its goal setting and
performance evaluation processes through which employees can share best
practices and seek support to drive change and improvement.
5.2.38 Ambuja Cements Ltd
Ambuja Cements Limited, (BSE: 500425|NSE: AMBUJACEM) formerly known as

Gujarat Ambuja Cement Limited is a major Cement producing company in India. The
Group's principal activity is to manufacture and market cement and clinker for both
domestic and export markets. The company has entered into a strategic partnership with
Holcim, the second largest cement manufacturer in the world. Holcim had, in January,
bought a 14.8 per cent promoters' stake in the GACL for INR 21.4 billion. Currently
(2011) Holcim holds about 50.00% o f shares in Ambuja Cements Limited.
Ambuja Cements Limited has performed excellent with regard to social responsibility.
The PSSR o f the company is 50.00%. The company has performed significantly well in
Page 187
various areas like Environment, Health, Education, Safety, Agriculture, Communities and
Table No. 5.52
Disclosure seore of Ambuia Cements Limited
Ambuja Cements Limited

1 Disclosed 7 50.00
Total 14 100
• Ambuja Cements has carried out numerous activities like water harvesting and
conservation to prevent salinity ingress in areas close to the sea, sustainable
agriculture and animal husbandry, health & sanitation, HIV t AIDS programme,
promotion o f self-help groups o f women for socio-economic development and
capacity building for enhancing skills o f students, women and farmers in the
villages adjoining all our locations, as our commitment to corporate social
responsibility.
• In Rajasthan, Ambuja Cements focused on improving the traditional reservoirs o f

water. Ponds that had been used as reservoirs o f water for years were deepened
and in places where it was possible, they were interlinked. Seasonal rivers were
de-silted and in some cases dykes were built under the river bed to increase the
flow o f underground water in the region. The result was that the dykes have
helped the water column in the existing wells to rise from an average o f 11 feet to
a whopping 25 feet.
• Ambuja Cements has introduced farmers to better technologies and cropping

techniques, increasing their yield in agro-based livelihoods. Expansion into
alternative livelihood options meant sustained incomes for the families, which in
turn directly influenced the standard o f living of the family. Moreover, as
agriculture is a seasonal activity, it is easily possible for a family to engage in an
alternate occupation during the lean months.
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• In collaboration with the leading banks in the area, Ambuja Cements has
established two Skill and Entrepreneurship Development Institutes in Rajasthan
and H P, where hundreds o f youth had an opportunity to enroll for skill training.
Courses that would generate employable skills were selected on the basis o f local
surveys. Courses for computer literacy and DTP, mobile repairing, auto and
electrical maintenance, garment making, television and radio repairs were offered
after personal interviews and assessment o f aptitude o f the candidates. With our
assistance, several placements were made in existing set-ups and some trainees
were facilitated to obtain bank loans to establish small businesses. An
overwhelmingly large number o f trained persons are now gainfully employed.
• A school support programme has been put in place by Ambuja Cements in which
the government schools in the villages are supported by us in terms of
infrastructure, mid-day meals and quality o f education. An extension o f the school
support programme is the training programme for teachers and the government
established Village Education Committee (VEC) members. In addition, Ambuja
Cements has established centres for pre-school education as well as those for non-
formal education. Having improved the quality o f the village schools, Ambuja
Cements has further energized the VECs to effectively monitor and maintain the
quality o f education in the villages.
• Ambuja Cements is proud of our Ambuja Manovikas Kendra (AMK) which

continues to take care o f the needs o f special children from rural areas around
Ropar. AMK is a one-stop centre that meets all the needs o f the children.
Professionally trained and experienced personnel provide functional academics
and services like occupation and speech therapy, pre-vocational and vocational
training and help each child attain their highest potential to equip them to face the
challenges of life.
5.2.39 GlaxoSmithKline Pharmaceuticals Limited
GlaxoSmithKline Pharmaceuticals Ltd (BSE: 500660 NSE: GSKCONS) is a Indian

subsidiary of GlaxoSmithKline pic, one o f the world's leading research based
pharmaceutical and healthcare companies. It is one o f the oldest pharmaceuticals
Page 189
company in India. It product portfolio includes prescription medicines and vaccines. Its
prescription medicines range across therapeutic areas such as anti-infectives,
dermatology, gynaecology, diabetes, oncology, cardiovascular disease and respiratory
diseases.
GlaxoSmithKline Pharmaceuticals has performed excellent with regard to social

responsibility. It regards Corporate Social Responsibility (CSR) as an investment in
society and the goal o f the company is to build social capital. The PSSR of the company
is 64.29%. The company has performed significantly well in various areas like
Environment, Safety, Health, Charity, Sports, Quality, Education, Communities and
Table No. 5.53
Disclosure score of GlaxoSmithKline Pharmaceuticals Limited
GlaxoSmithKline Pharmaceuticals Limited

1 Disclosed 9 64.29
Total 14 100
• GSK India undertakes a number o f Rural Development initiatives through

GRAMIN AAROGYA VIKAS SANSTHA (GAVS), a Rural Health
Development Organisation and a registered public trust. These initiatives focus
on: Capacity building, Providing primary healthcare services and Promoting
health literacy.
• GAVS works predominantly in Tribal villages o f Peth Taluka, Nashik District.

The Trusts’ Mobile Clinic covers a distance o f 160 kms each day and visits a
cluster of five villages in rotation, covering over 70 villages. Three qualified
medical practitioner along with Social workers and 30 Healthcare Workers visits
the villages five days a week to render help in this activity. Over 45,000 tribal
people are benefiting directly or indirectly through this initiative.
• GAVS, as a part o f a new education initiative for the Rural Tribal communities,
Page 190
launched three Vocational Training Centers in Peth Taluka. The centres were
launched in the beginning o f 2008 in collaboration with Mumbai based partner
organization, Kherwadi Social Welfare Association. The project was undertaken
with the long term objective of imparting specialized skills and making them
more employable in the areas o f computer literacy, tailoring, beauty training,
wireman/ electrician training, increased agriculture productivity, motor training,
nursing assistance training, etc. A batch o f 392 youth has been trained and a
majority o f them are currently gainfully employed.
• GSK in collaboration with Pratham, a Non-Government Organization, supports a

new long-term project in form o f starting a Shelter home for children under the
age o f 16. This Shelter home is located in the eastern part o f India at Behraich,
Lucknow, which is one o f the highest child sending regions in the country. The
project aims at prevention o f children migrating to bigger cities in need o f work
and falling prey to child labor and anti social elements. This project includes
supporting 80 children by way of providing them education, food and shelter in
addition to psycho-social support.
• GSK India also supports a medical centre in Deonar Dumping Ground, the
biggest dumping ground in Mumbai. This centre provides medical facilities to
rag-pickers and their families who work in and around the dumping ground. This
project is undertaken in collaboration with Niramaya Health Foundation. It was
found that in addition to the unhygienic environment, children in the age group
of 5 to 14 were exposed to waste substances like used needles, syringes, medical
equipments, un-segregated garbage, etc. Due to these conditions there were
frequent injuries and long term infections like respiratory problems and skin
diseases.
• GSK also supported the following projects in terms o f Cash Donation like
Upgrading infrastructure o f Shelter Home, Ahmednagar run by Salvation Army,
Donation o f a Mammography machine to Cancer Patients Aid Association,
Laboratory at Municipal School, Mankhurd, Mumbai, Dialysis unit donated to
Tamilnadu Kidney Research Foundation, Chennai, Support for Mentally
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challenged children through Aashirwaad Charitable trust, Delhi, Upgradation of
Laboratory and Educational Support for three schools in Nashik, Product
Donation to Government and charitable organization after necessary need
evaluation.
5.2.40 Aventis Pharma Limited
Aventis Pharnia Limited (BSE: 500674jNSE: AVENTIS), headquartered in Mumbai, is a

part o f Sanofi-Aventis group. Sanofi-Aventis and its 100% subsidiary Hoechst AG are
the major shareholders o f Aventis Pharma Limited. Its manufacturing portfolio contains
medicines for several therapeutic areas including cardiovascular, thrombotic, metabolic
disorders, oncology, disorders o f the central nervous system, internal medicine. Its
primarily business is medicines in the dosage forms o f liquid injectibles, tablets, capsules,
ointments, drops and syrup. In July 2003, company launched Lantus, the worlds first and
only once a day insulin.
Aventis Pharma has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Health, Education, Quality and Community.
Table No. 5.54
Disclosure score of Aventis Pharma Limited
Aventis Pharma Limited

1 Disclosed 5 35.71
Total 14 100
• Aventis Pharma supports SAVE: (Sanofi-aventis Values Environment) - With

increasing threat from diseases and natural calamities due to environmental
degradation, there arises an urgent need to SAVE the environment. Under Aventis
Pharma’s initiative SAVE, it has worked towards raising awareness on protecting
and enhancing the environment. As the first initiative under this project, doctors,
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who are one of our key stakeholders, were presented a potted plant with the
SAVE logo.
• Aventis Pharma’s association with CHILDLINE has been cemented since the
last 3 years and in 2010 again, it supported them by participating in ‘The
Standard Chartered Mumbai Marathon’. This event will help raise funds and
ensure that children can look forward to a secure future. Sanofi-aventis runs that
extra mile for CHILDLINE. CHILDLINE is - quite literally - a lifeline, a 24-
hour, free helpline service, for children in distress. Operational in 67 cities in
India, this project has entertained eight million calls since it was first instituted
in 1996.
• Aventis Pharma supports the cause undertaken by The BANYAN for

rehabilitating homeless, mentally affected women. ‘The Banyan’ has responded
to the needs o f over 2000 women, rehabilitating them and restoring them to
health. The institution’s major achievement is that it has helped reunite over 950
women with their families. Its affiliate supported the well-being o f a few
occupants o f ‘The Banyan’ last year and will continue its support to this cause.
• Sanofi-aventis India and the global ‘Access to Medicines’ department are

working together with Drugs for Neglected Diseases Initiative (DNDi) and the
Indian authorities for the possible introduction o f the anti-malarial fixed-dose
combination Coarsucam® / Artesunate-Amodiaquine Winthrop® (“ASAQ”)
under the National Malaria Control program.
5.2.41 Pfitzer Limited
The Company was incorporated as a private limited company under the name o f Dumex
Ltd., on 21st November. The Company manufactures and distributes sale and export of
pharmaceuticals, agricultural and animal health products, pharmaceutical chemicals,
nutritional products and items for personal, household and industrial use.
• Pfizer Limited (India) has a turnover of US$ 165.86 million (November 2009)
• One o f the highest spenders in pharmaceutical R&D globally, Pfizer has made
clinical research investments of US$ 6.28 million (November 2009) in India.
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• The company was awarded the FICCI SEDF (Socio Economic Development
Foundation) Certificate of Commendation for its social responsibility efforts.
• Pfizer has won several awards including that for the multinational pharmaceutical
company o f the year and the most respected MNC.
Pfizer Limited has performed satisfactory with regard to Corporate Social Responsibility.
Health, Education, Charity and Community.
Table No. 5.55
Disclosure score of Pfizer Limited
Pfizer Limited
1 Disclosed 4 28.57
Total 14 100
• Pfizer has donated medicines to various institutions a number o f times. These

medicines helped a large number o f underprivileged people. Pfizer has donated
large quantities o f medicines to the flood affected regions o f Bihar during the
Bihar Floods in September 2008. Over the last two years Pfizer has donated
medicines worth nearly Rs. 8, 00,000.
• Pfizer in collaboration with the World Medical Association has developed a

Speaking Book on clinical trial participation for patients. Using multimedia tools
it explains the rights and responsibilities of patients who cannot read or write
sufficiently to understand the fundamentals o f clinical trial. Pfizer has in
partnership with Indian Medical Association, Indian Council o f Medical
Research, and Indian Society for Clinical Research, FERCI and the Nizams
Institute o f Medical Sciences Preferred Research Center, developed and launched
the speaking book in regional languages such as Hindi and Telegu in the country.
• Pfizer Education & Research League (PEARL): Pfizer partners with healthcare
professionals across India to organize structured training on various topics such as
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clinical research etc. Such programs help enable doctors to play various roles like
researchers, educators, administrators and help them enhance their knowledge
continuously. In 2009 PEARL organized 15 workshops that trained almost 750
doctors and another 7 are in the pipeline.
• Pfizer has initiated a dialogue involving the National Rural Health Mission and
Arpana Trust to scale up the above projects in Haryana and other parts o f the
country to strengthen health systems and enable rural communities for
sustainable livelihoods.
5.2.42 Britannia Industries Limited

Britannia Industries Limited (BSE: 500825, NSE: BRITANNIA) is an Indian food-
products corporation based in Bangalore, India. It is famous for its Britannia and Tiger
brands of biscuit, which are popular throughout the country. Britannia has an estimated
38% market share. The Company's principal activity is the manufacture and sale o f
biscuits, bread, rusk, cakes and dairy products.
Britannia Industries Limited has performed satisfactory with regard to Corporate Social
Responsibility are Health, Safety, Environment and Quality.
Table No. 5.56
Disclosure score of Britannia Industries Limited
Britannia Industries Limited

1 Disclosed 4 28.57
Total 14 100
• Britannia continues to reduce energy consumption through process innovations

and technology up gradation. Recycling o f the waste heat was extended to
manufacturing locations as also the usage o f alternate energy sources like gas
which was extended. Britannia has filed an application for availing carbon
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reduction benefits under the Clean Development Mechanism o f the Ministry of
Environment and Forests.
• For quality, Britannia was also the first in the industry to remove trans fat most its
biscuits as yet another meaningful step in offering products o f high quality.
5.2.43 Cairn India Limited
In 1988, the company was listed on the London Stock Exchange. Sir Bill Gammell
became its first Chief Executive and has held this position for more than two decades,
overseeing the organization’s transformation to one o f the largest independent
exploration and production companies in Europe. Cairn Energy PLC, a FTSE 100
company, was one o f the first UK companies to invest in the Indian oil and gas sector.
Cairn has been operating in India for more than 15 years and has played an active role in
developing the oil and gas resources in the country
Cairn Energy PLC has performed satisfactory with regard to Corporate Social
Responsibility are Health, Communities, Education, Infrastructure, Agriculture and
Quality.
Table No. 5.57
Disclosure score of Calm India Limited
Cairn India Limited

1 Disclosed 6 42.86
Total 14 100
• Cairn India has taken a lead in this direction by developing linkages, relationship
and interfaces between “Business” and "Society" from its inception, and has
gamer support from all stakeholders including the society at large. It has paved
the way for new paradigm in CSR by not limiting itself to "Philanthropy" but
moving itself towards a new vision o f "Emancipation o f communities through
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Empowerment and Enabling Choices" build upon the Cairn’s ideology of
"Respect, Relationship and Responsibility".
• The Child and Maternal Health initiatives o f Cairn India focus on building the
health seeking behavior and awareness o f the local women and children,
capacity building o f the field functionaries o f the government health
department and bolster their efforts through health volunteers from within the
community. Field level activities were also undertakento build capacities o f the
Panchayats and to coordinate the health activities in their jurisdictions. The
programme also aims at building awareness to fight against HIV/ AIDS menace
especially with the truckers, plying across the national highways. Active
involvement o f identified group through involvement and capacity building o f
roadside dhaba owners at halting points and availability o f information and
condoms were some o f the key initiatives undertaken.
• Cairn education initiatives focus on access, equity and quality o f education and
to create enabling environments for children and younger generation and groom
them for being responsible citizens. Caim recognizes the importance of
appropriate infrastructure, skilled teachers, innovative teaching methodology
and curriculum with availability o f good books and learning aids for improving
the learning achievements o f children. In addition to this, Caim also believes in
innovative methods to make learning more interactive and participatory.
Programmes like theatre in education and science playgrounds have helped
bring back and sustain interest o f young minds at schools.
• Health has been a key social development index assessing the well-being of
communities and a decisive factor for different level o f intervention required.
Caim endeavors to enhance health seeking behaviour o f communities both
through preventive as well as curative action with special focus on reproductive
and child health. Caim also focuses on HIV/AIDS prevention through health
education and health promotion initiatives. Caim also supplements government
health system for effective primary healthcare delivery and thus achieving our
goal Panchayat are catalysed through micro level intervention for planning and
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strategising the health governance at the grass root level. Cairn has empowered
communities to take group and individual action to address their health needs.
• Cairn runs a number of social development projects for addressing needs o f
local communities around our exploration, development and production, sites.
Cairn works closely with district authorities and communities on local
infrastructure improvement projects providing much needed roads, housing and
toilets,, water tanks, community halls, school building renovation and
playgrounds. Cairn recognizes the role o f infrastructure in the development
agenda and as a contributor to economic growth for the rural communities.
• For agriculture, Caim gave training to farmers in organic farming techniques
and organized into farmers’ clubs for sustainability.
5.2.44 Simdram Fasteners Limited

Sundram Fasteners (SFL) incorporated in 1962; is a part o f the US $3 billion TVS Group.
SFL is auto component manufacturing company. The company has portfolio which
includes high-tensile fasteners, powder metal components, cold extruded parts, hot forged
components, radiator caps, automotive pumps, gear shifters, gears and couplings, and
iron powder. Headquartered at Chennai, the company’s manufacturing facilities is located
in India, Germany, the UK and China. SFL also operates assembly unit in Malaysia. SFL
runs sales and warehousing operations in the US.
Sundram Fasteners has performed excellent with regard to social responsibility The
PSSR o f the company is 50.00%. The company has performed significantly well in
various areas like Environment, Safety, Health, Quality, Education, Communities and
Human Resource Development
Table No. 5.58
Disclosure score of Sundram Fasteners Limited
Sundram Fasteners Limited

1 Disclosed 7 50.00
Total 14 100
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• Sundram Fasteners is a first Indian company to be ISO 9000 certified. All
operations are ISO 9000, IS 14001 & TS 16949 certified.
• Sundram Fasteners follows a policy o f zero tolerance towards accidents. Sundram

Fasteners provides all facilities for fatigue-free working. Wherever possible,
visible controls and fail-safe systems are provided to ensure prevention o f
accidents. Regular communication, training and periodic reviews o f practices play
a vital role in maintaining safety standards.
• Sundram Fasteners ensures compliance with all pollution control regulations.

Adequate pollution control equipments have been installed to treat effluents and
to control air pollution. Sundram Fasteners has also implemented measures to
control air pollution. All the major factories o f Sundram Fasteners have obtained
certification for conformance to ISO 14001 standards. Water management and
conservation have continued to receive attention from the Sundram Fasteners.
Sundram Fasteners uses recycled water to the maximum extent possible in all its
factories thereby continuously monitoring o f effluent treatment systems.
• Sundram Fasteners has continued to support the English medium matriculation

eo-edueational school run under the auspices o f Krishna Educational Society by
providing subsidized education to more than 300 children from the villages near
the factory at Krisnapuram.
• Sundram Fasteners offers medical facilities free o f cost to villages near the
Krishnapuram plant. About 3000 families in eight villages situated near the plant
benefit from the programme.
5.2.45 Mahindra & Mahindra Limited
Mahindra & Mahindra Limited (M&M) (BSE: 500520) is an Indian multinational

automaker headquartered in Mumbai, Maharashtra, India. It is one o f the largest
automobile manufacturers by production in India and a subsidiary o f Mahindra Group
conglomerate. After India gained independence and Pakistan was formed, Mohammed
immigrated to Pakistan where he became the nation's first finance minister. The company
changed its name to Mahindra & Mahindra in 1948. It is ranked #21 in the list o f top
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companies of India in Fortune India 500 in 2011 .SFL became the first company in India
to receive ISO 9000 certification. Every division o f company is ISO/TS 16949 and ISO
14001 certified. It is the first component manufacturing company in India to receive TPM
Excellence and Consistency Award from the Japan Institute of Plant Maintenance.
Mahindra & Mahindra Limited has performed satisfactory with regard to Corporate
Social Responsibility. The PSSR o f the company is 42.86%. The areas o f Corporate
Social Responsibility are Health, Communities, Education, Human Resource
Development, Safety and Environment.
Table No. 5,59
Disclosure score of Mahindra & Mahindra Limited
Mahindra & Mahindra Limited

1 Disclosed 6 42.86
Total 14 100
• Anand Mahindra founded Nanhi Kali out o f the conviction that empowering
women through education would have a tremendous positive impact on the nation
in the long run. Girls’ education correlates with a reduction in child and maternal
mortality, improvements in child nutrition and health, lower fertility rates, better
economic production, and female empowerment. Through Nanhi Kali, Mahindra
hopes to play a small but significant role in shaping India’s future by empowering
girls through education. The Mahindra Pride School helps transform the fives o f
youth from socially and economically disadvantaged communities by providing
livelihood training. We give young people from scheduled castes and scheduled
tribes access to skills that empower them to earn a livelihood for themselves and
for their families.
• As part of Mahindra’s long-term sustainability plan, all its facilities are following
comprehensive plans to reduce waste, conserve resources, and minimize
emissions. At Mahindra, it believes its responsibility to its stakeholders extends
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beyond providing satisfying products and sendees to the integrity of its
production processes. In 2009, its Farm Equipment plant in Nagpur won the
Confederation o f Indian Industries (CII) National Award for Excellence in Water
Management and its automotive plant in Nasik received second prize in the state-
level award for Excellence in Energy Management. All its Automotive, Farm
Equipment, and Components plants are either already ISO 14001:2004 certified
or in the process of obtaining certification.
• Good health is the foundation on which Mahindra builds happy, prosperous, and
meaningful lives. Its efforts enable people to live healthier through education and
medical services. It organizes workshops on HIV/AIDS, dental care, and hygiene
and run medical camps providing free care. Its disaster relief response to the
2008 Bihar floods touched 10,000 lives. And its Lifeline Express, Call 108, and
104 Advice services are expanding medical care into more and more regions that
are not well served by the formal system. By bringing knowledge and treatment
to new regions, it is laying the foundation for millions of people to lead stronger,
more prosperous lives.
• Mahindra’s Employee Social Options Program (Esops) connects Mahindra
employees with people who need help. Each year, it organizes ongoing initiatives
or one-time programs to reach out to groups like the elderly, the disabled,
disadvantaged students, or rural population. 15,147 Esops volunteers contributed
73,509 man-hours.
5.2.46 MRF Limited
Madras Rubber Factory, popularly known as MRF, is a major tyre manufacturing

company located in Chennai, Tamil Nadu, and India. The name was later changed as
"Manorama Rubber Factory". MRF is mainly involved in making vehicle tyres. It is
India's largest tyre manufacturing company, and among the dozen largest worldwide. It
exports to more than 65 countries.MRF is the sister concern of the leading malayalam
daily "Malayala Manorama",The founder of the MRF, Mr.K.M.Mammen Mappilai was
the brother of late Mr.K.M.Mathew, ex-chief editor o f "Malayala Manorama".
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MRF has performed satisfactory with regard to Corporate Social Responsibility. The
Health, Education, Human Resource Development, Employment and Environment.
Table No. 5.60

Disclosure score of MRF Limited
MRF Limited
1 Disclosed 5 35.71
Total 14 100
• Initiatives o f MRF were in conducting curative and preventive health camps,

blood donation camps, and alcoholism and AIDS awareness camps/exhibitions.
Fogging machines were given to local Panchayats during chikungunya epidemics.
• Mahindra awarded scholarships to children in the field o f academics. Mahindra

also supports local schools where its factories are located.
• World Environment Day was celebrated in all its factories by conducting

awareness programmes and distributing and planting saplings. A successful
Vermx composting project has been undertaken by Mahindra to prevent soil and
air pollution.
5.2.47 Hindustan Petroleum Corporation Limited
Hindustan Petroleum Corporation Limited (HPCL) (BSE: 500104, NSE: HINDPETRO),

is an Indian state-owned oil company headquartered at Mumbai, India. HPCL is ranked
#336 globally in Fortune Global 500 list in 2011. HPCL has steadily grown over the
years. The refining capacity steadily increased from 5.5 million metric tonnes in 1984/85
to 13.00 million metric tonnes (MMT) now. On the financial front, the turnover grew
from C2687 crores in 1984-85 to Rs 1, 31,802 Crores in Financial year 2008-09.
HPCL has performed excellent with regard to social responsibility The PSSR o f the
Environment, Safety, Health, Quality, Education, Infrastructure and Agriculture.
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Table No. 5.61
Disclosure score of Hindustan Petroleum Corporation Limited
Hindustan Petroleum Corporation Limited

1 Disclosed 7 50.00
2 Not Disclosed 7 | 50.00
Total 14 1 100
• Visakh Refinery o f HPCL has a comprehensive Environment Management

System (EMS) and is a ISO 14001 certified Refinery. In line with its commitment
to provide a clean eco-friendly fuel to its rural population.
• Safety has always been accorded the highest priority in HPCL and to reaffirm the
same was observed as ‘Customer Safety Awareness Year’ all over India. Multiple
channels such as TV, Press and Posters were adopted for increasing awareness
besides conducting sensitization programmes for deliverymen and customers with
door to door campaigns and inspections o f Domestic, Non-Domestic and Bulk
LPG installations across the country through trained distributor staff to ensure that
the LPG installation is safe.
• Keeping in mind customer requirement o f correct quality o f the product, HPCL

focuses on quality aspect o f the product. To reemphasis its commitment o f
providing quality product to customers, all plants have been provided with fully
automatic, state o f the art LPG filling and quality control equipments requiring
minimum human intervention.
• HPCL has also received approval from Ministry o f Energy and Petrochemicals,
Govememnt o f Gujarat for setting up CNG infrastructure in Ahmedabad, with
permission to set up 10 CNG retail outlets in the city o f Ahmedabad.
5.2.48 Associated Capsules Pvt. Ltd
ACG Associated Capsules (ACG ACPL), a member o f ACG Worldwide, is ranked

amongst the largest producers of pharmaceutical empty hard gelatine capsules in the
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world. ACG ACPL caters to global pharmaceutical and dietary supplement industry,
serving over 80% o f Asia's pharmaceutical prescription market. ACG ACPL produces
over 45 billion capsules annually, catering to a hundreds of customers in over 80
countries worldwide. ACG Associated Capsules is one o f the largest manufacturers of
high quality empty hard capsules with 3 state-of-the-art manufacturing plants
strategically located within a radius o f 150 kilometers from India's financial hub,
Mumbai.
ACG Associated Capsules has performed satisfactory with regard to Corporate Social
Responsibility are Health, Education, Communities and Quality.
Table No. 5.62
Disclosure score of Associated Capsules Pvt. Ltd
Associated Ca psules Pvt. Ltd

1 Disclosed 4 28.57
Total 14 100
• ACG Associated Capsules Pvt. Ltd. organized a huge blood donation drive on its
factory premises at Dahanu on 17th November 2009 in association with D.K.
Chheda Amrutvahini Blood Bank. All the employees supported this initiative and
voluntary donations were made by many. The initiative was carried out in
partnership with Tata Memorial Hospital (TMH), which is one o f the leading
hospitals in India for cancer treatment. Immense support and participation was
received from the employees of ACG PAM & ACG AJAS for this cause.
• On the education front, ACG Pam Pac Pvt. Ltd. has been the first company to
make a donation o f old management books to engineering colleges &
management institutes. The books not only contribute to the student education
but are also o f great help to the respective faculties. Some o f the institutions that
benefitted from the donations include the Indira College o f Engineering &
Management, IIEBM (Pune), Marathwada Mitra Mandal and Dnyanganga
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Engineering Colleges. Another program for school bag distribution by ACG Pam
Pac was conducted on 15th June 2009 at the Zilla Parishad School located at
Bebadohol. School bags were distributed on the first day o f school to first
standard students by Mr. C V Torgal, DGM - HR and Mr. Ajit Dhanankar GM-
Design. These donations took the school children by surprise and were delighted
to receive their bags. The School Principal and teachers were grateful for this
effort by ACG-Pam Pac. Members o f the Zilla Parishad, Grampanchayat
Sarpanch and other authorities expressed their belief that such activities facilitate
social development more rapidly.
• With the need to spread cheer, ACG Pam Pac took the occasion o f Diwali to
distribute sweets and firecrackers at the Niradhar Balsangopan Anath Ashram; an
orphanage located at Dapodi, Pune on 16th October 2009. From the pension
earnings o f her late husband and contributions made by her sons, Ms. Malan
Tulve manages the orphanage single handedly. It shelters thirty-six children
ranging from infants right up to children studying in the tenth standard. ACG
Associated Capsules did its bit for community development by donating
computers to the Dabhon Residential School, which is under the
Swatantraveer Savarkar Education Trust.
5.2.49 Baxter India Pvt Ltd
Baxter International Inc., through its subsidiaries, develops, manufactures and markets
products that save and sustain the lives of people with hemophilia, immune disorders,
infectious diseases, kidney disease, trauma, and other chronic and acute medical
conditions. As a global, diversified healthcare company, Baxter applies a unique
combination of expertise in medical devices, pharmaceuticals and biotechnology to create
products that advance patient care worldwide. Baxter India is a wholly owned subsidiary
of Baxter International Inc. (NYSE:BAX). Baxter India believes in engaging
collaboratively with patients, healthcare providers, governments and non - government
organizations to help change the lives o f millions o f people by providing safe, effective
and affordable products and therapies.
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Baxter India has performed poorly with regard to social responsibility. The PSSR o f the
company is 21.43%. The company has performed well in various areas like Health,
Charity, and Community.
Table No. 5.63
Disclosure score of Baxter India Pvt Ltd
Baxter India Pvt Ltd

1 Disclosed 3 21.43
Total 14 100
• Baxter had the following Collaborations with Marathon for hemophilia awareness
with SHC /HFI and supporting th an in other activities related to hemophilia
awareness. Baxter Supported 10 events across the nation on WHD for activities
across India, involving almost 1000 doctors, patients and healthcare workers.
Baxter Helped the Blind Relief Association set up stalls to sell their products at
locations, manning them and helping raise funds. Baxter Ran an awareness
campaign on Renal failure and therapy options with Chronic Care Foundation. 10
Baxter India staff spent a meaningful day at SOS Children’s Villages o f India
tending to the repair and maintenance o f the community center.
• Baxter Conducted a medical check-up at Search Years, where the children were
given a basic hygiene kit and a medical kit for common ailments; the benefits of
each were clearly outlined by the volunteers and the medical team distributed
nutria pack meals developed with the nutritional needs o f these children
distributed. The team also donated toys, books and stationery. Baxter Helped the
Blind Relief Association set up stalls to sell their products at locations, manning
them and helping raise funds.
5.2.50 Bayer Pharmaceuticals Pvt Ltd
Bayer is a global enterprise with core competencies in the fields o f health care, nutrition
and high-tech materials. As an inventor company, it sets trends in research-intensive
areas. Bayer’s products and services are designed to benefit people and improve the
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quality o f life. At the same time, the Group aims to create value through innovation,
growth and high earning power. Bayer is committed to the principles o f sustainable
development and acts as a socially and ethically responsible corporate citizen. In fiscal
2011, the Group employed about 112,000 people and had sales of €36.5 billion. Capital
expenditures amounted to €1.7 billion, R&D expenses to €2.9 billion.
Bayer has performed satisfactory with regard to Corporate Social Responsibility. The
Communities, Education, Charity, Agriculture and Environment.
Table No, 5.64
Disclosure score of Baver Pharmaceuticals Pvt Ltd
Bayer Pharmaceuticals Pvt Ltd

1 Disclosed 5 35.71
Total 14 100
• For agriculture, Rain Water Harvesting Project is undertaken by Bayer near its
production facility at Ankleshwar. Bayer has helped construct a Rain Water
Harvesting facility for a village - Nava Diva near Ankleshwar. This village would
earlier have water only for approximately 3 months in a year. With the
construction o f this Rain Water Harvesting facility, this village now has enough
water for the full year.
• Bayer supports several local schools in Ankleshwar by way o f - school books,

equipment for laboratories, school uniforms for the needy students and even
arranging of mid-day meals.
• Tree Plantation project is part o f Bayer’s - 1 Billion trees campaign that was
initiated in 2008. In India, Bayer has planted more than 30,000 trees at its various
production sites.
• Bayer contributed by way o f medicines and essentials to the victims o f the J & K
earthquake victims. Bayer also donated a Mobile Blood Bank to the Red Cross
with the funds contributed by the employees and the Company. Bayer gave an
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initial contribution of medicines and essentials to the victims o f the Bangladesh
Cyclone. In addition, the Company also helped in re-building a school and a
college that was affected in this cyclone.
5.2.51 Eisai Pharmaceuticals India Ltd
Eisai Pharmaceuticals India Pvt. Ltd. was incorporated in October 2004, with registered
office at Mumbai. Eisai Co., Ltd was the first Japanese company to have a 100%
subsidiary in Indian pharmaceutical market. Eisai worldwide practices HHC (human
health care) philosophy by giving first thought to patients and their families. Eisai India
also practices HHC philosophy by engaging with government, academia and NGOs
working in specific areas. As part o f its HHC (human health care) philosophy, Eisai
Pharmaceuticals India Pvt. Ltd. also collaborates with various health care agencies and
NGOs for improving quality o f life o f people living with dementia and increasing
awareness about dementia.
Eisai Pharmaceuticals India Pvt. Ltd has performed poorly with regard to social
responsibility. The PSSR o f the company is 21.43%. The company has performed well in
various areas like Health, Education, and Community.
Table No. 5.65
Disclosure score of Eisai Pharmaceuticals India Pvt. Ltd
Eisai Pharmaceuticals India Pvt. Ltd

1 Disclosed 3 21.43
Total 14 100
• Eisai look for and produce innovative solutions - that can satisfy unmet medical
needs and contribute to the health and well-being o f people worldwide. Eisai
India also practices hhc philosophy by engaging with Government, academia and
NGOs working in specific areas. Eisai India has opened “66 Memory clinics”
across India as one stop hub for spreading awareness & provide infrastructure for
diagnosis & early treatment o f Dementia in the society. The Memory clinics
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provide end to end solution (awareness, intervention & post-care, scientific data
generation) for patients and their family members.
• Eisai India in association with medical professionals o f Memory clinic organizes
screening camps for early initiation o f treatment and intervention, thus bring
patients closer to medicine. Eisai India has taken many initiatives to increase mass
awareness through mass media movies, print and internet. Since inception, Eisai
India has conducted 664 media activities to spread the dementia awareness.
5.2.52 Eli Lilly & Company India Pvt Ltd
Eli Lilly was founded by pharmaceutical chemist, Eli Lilly, on 10th May 1876. Its global
headquarters are at Indianapolis, Indiana (USA). In 2006 it had achieved revenues o f
about US$ 15.57 billion. It has worldwide employee strength o f over 41,502, o f which
over 8,262 are engaged in R&D activities. Eli Lily and Company (India) Pvt. Ltd. is a
subsidiary o f the US pharmaceutical company, Eli Lilly and Company. It was established
in 1993 as Eli Lilly Ranbaxy Ltd; a 50:50 joint venture between Eli Lilly and Ranbaxy
Laboratories Ltd. With the acquisition o f 50% stake from Ranbaxy in 2001, Eli Lilly and
Company created its Indian subsidiary as Eli Lilly and Company (India) Ltd.
Eli Lilly and Company (India) Ltd has performed excellent with regard to social
responsibility. The PSSR of the company is 57.14%. The company has performed
significantly well in various areas like Environment, Safety, Health, Charity, Art and
Culture, Education, Communities and Human Resource Development.
Table No. 5.66
Disclosure score of Eli Lilly & Company India Pvt Ltd
Eli Lilly & Company India Pvt Ltd

1 Disclosed 8 57.14
Total 14 100
• Patient awareness programmes are implemented by NGOs/Trusts supported by

the Eli Lilly MDR TB Partnership in various parts o f the country. It also supports
World TB Day commemoration by supporting various activities at the National
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and State level. Other patient awareness programs include sponsorship o f radio
spots, use of street plays and wall paintings,. SMS campaign. It also produced a
Patient Information booklet, in English and Hindi, which was adopted by the
Government of India’s RNTCP Program and translated into several regional
languages. It was also put up as the resource material on the National Programmes
website.
• Radio being a good vehicle for combining information with entertainment, plays a
significant role in disseminating information widely, raising general awareness o f
TB. Lilly India sponsored radio campaigns to disseminate information on TB and
DOTS. The core messages were regarding the signs and symptoms, diagnosis, use
o f DOTS and free treatment at a nearby centre. The messages and jingles were
aired on a popular FM radio channel in Mumbai, Delhi and three stations in
Kerala. Lilly India supported street plays in slum communities and schools in
various parts o f New Delhi. A considerable proportion of floating population of
migrants and workers lives in the slums o f Delhi in poor and unsanitary
conditions. The plays were performed by girls and boys with a minimal use of
makeup and costumes, in the streets, schools or at community centre.
• An Internal campaign on ‘Say no to plastic bags’. As a gesture, all employees of
Eli Lilly were distributed Jute Bags. To save water, it has put bio blocks in
Urinals. One Bio Block can be used 300 times and can save approx 300 X 20 Ltrs
i.e. 6000 Ltrs per block, it is saving approx 30 Lacs Ltrs o f water every year with
this change. To save energy, it uses only CFL bulbs in the entire home office.
5.2.53 Genzyme India Pvt Ltd
Genzyme has pioneered the development and delivery o f transformative therapies for
patients affected by rare and debilitating diseases for over 30 years. Its approximately
10,000 employees work in countries throughout the world and are united by a common
goal: to make a major positive impact on the lives o f the patients and families we serve.
Since its founding in 1981, Genzyme has grown from a small start-up to a diversified
global enterprise. Over the past three decades, Genzyme has introduced a number of
breakthrough treatments in several areas o f medicine, which have provided hope to
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patients who previously had few viable treatment options. Genzyme products are helping
patients in 100 countries.
Genzyme has performed poorly with regard to social responsibility. The PSSR o f the
Education, and Charity.
Table No. 5.67
Disclosure score of Genzvme India Pvt Ltd
Genzyme India Pvt Ltd

1 Disclosed 3 21.43
Total 14 100
• The INCAP program reflects the commitment o f Genzyme India Pvt Ltd to the
well- being o f individuals affected with serious Lysosomal Storage Disorders
(LSDs). Under this access program, Genzyme is providing patients suffering
from LSDs, access to life saving therapies called ERT’s (Enzyme Replacement
Therapies) for four disorders -Gaucher, MPS1, Fabry & Pompe. These are
lifelong therapies and are being given to over 60 patients currently. This is a
unique programme in India which provides hope to those patients and caregivers
who do not think they have any. The programme is being administered through a
medical advisory board o f eminent healthcare providers, Indian as well as of
Indian origin settled overseas.
• Genzyme has sponsored a number o f radio campaigns to raise awareness in the
general public regarding common ailments like knee pain and chronic kidney
diseases. In partnership with renowned Indian and international experts from the
disciplines o f orthopedics and nephrology. Several articles on these diseases have
been published in national and vernacular media all over the country. The
objective is to educate and motivate people towards an earlier diagnosis and hence
better treatment outcomes.
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• Genzyme has entered into collaboration with NEPER (National Institute of
Pharmaceutical Education and Research) under the department of
Pharmaceuticals, Government o f India for two ‘Genzyme India Fellowships for
excellence in Biotechnology’.
5.2.54 Merck Ltd
Merck Limited (formerly E. Merck Limited) was set up in India in 1967; It was the first
Merck Group company in Asia. Merck Limited went public in 1981 and was the first
Merck Group Company to do so. The Merck Group now holds 51% o f the share capital
of Merck Limited, while the remaining 49% is publicly traded on the Bombay Stock
Exchange Ltd. and the National Stock Exchange of India Ltd. Number o f employees is
nearly 1800; including close to 600 associates (as o f December 22, 2008). Merck is a
global pharmaceutical and chemical enterprise with around 33,000 employees in 59
countries and total revenues of around Euro 7.6 billion (2008).
Merck Limited has performed satisfactory with regard to Corporate Social

Responsibility are Health, Education, Charity, Infrastructure and Environment.
Table No. 5.68
Disclosure score of Merck Limited
Merck Limited
1 Disclosed 5 35.71
Total 14 100
• The Food & Water Analysis division o f Merck’s Performance and Life
Science Chemicals business has been working with the Public Health &
Engineering Department (PHED) o f West Bengal on its Rural Drinking Water
Quality Monitoring & Surveillance Programme. This project is in collaboration
with UNICEF and uses Merck’s water testing systems for identifying chemical
and microbiological contamination, including arsenic and fluoride, in surface and
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ground water o f the rural areas in the state. Over 12 lakh people have benefited
from this initiative in which Merck has helped the PHED set up water testing
laboratories and even impart training to young engineers and villagers for testing
water in their areas.
• Merck India Charitable Trust activities include adoption o f Talent and
Scholarship to around 130 students and it distributes Rs. 50 Lakhs.
5.2.55 MSD Pharmaceuticals Pvt Ltd
MSD operates in India via three separate legal entities MSD Pharmaceuticals Pvt. Ltd.,
Organon India Limited and Fulford India Limited. Since its existence in India, the
company has moved quickly in laying the foundation for a successful business in India; a
business that is differentiated by its focus on putting patients first and launching
Innovative products those are relevant to India. MSD India currently operates in various
therapeutic areas including Metabolics, Cardiovascular, Vaccines, Critical Care,
Immunology, Virology, Oncology, and Women’s health, Dermatology, Respiratory,
Virology, Muskulotology and Primary Care.
MSD has performed poorly with regard to social responsibility. The PSSR o f the
Education, and Communities.
Table No. 5.69
Disclosure score of MSD Pharmaceuticals Pvt Ltd
MSD Pharmaceuticals Pvt Ltd

1 Disclosed 3 21.43
Total 14 100
• The Real Medicine Foundation (RMF) and MSD have come together to challenge
these daunting statistics. RMF is applying an integrated approach to identify,
treat, and prevent malnutrition in children under five with severe acute
malnutrition (SAM) in some o f the country's most hard hit regions. This will
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prevent further cases by engaging the community directly to leam healthy feeding
practices, using locally available foods. MSD has pledged to support Drishtee's
efforts to bring care to pregnant women in the rural districts o f Assam to prevent
these deaths. The program will focus on the barriers to care and will be designed
to provide basic health awareness to increase access to the antenatal and post natal
care and institutional births and refer complicated cases to larger, partner
hospitals.
Through MSD's partnership with PHFI, it is changing the way that health
messages are formed and the how the disadvantaged populations receive those
messages. In order to bring diabetes and cervical cancer awareness to rural, tribal
and at risk populations, PHFI first assesses the needs and knowledge level o f the
communities by first engaging them in a community needs assessment. The
messages are then created by the target population to assure that they are custom
designed to suit their needs and match their knowledge level, while assuring that
the messages come in a form that simultaneously appeals to these populations.
PHFI then works closely with experts in the medical field to assure that the
messages contain correct health messaging.
MSD has further supported Continuing Medical Education (CMEs) seminars that
cultivate awareness among professionals in the field and provide a platform to
share updates, data, and recent findings. MSD engages key opinion leaders to lead
these education initiatives, which have reached over 4000 ObGYNs on the
importance o f protecting women from the dangers o f cervical cancer.
MSD and ICMR have further initiated a study to gauge the effects o f
IMPLANON, a single rod sub dermal implant providing up to three years of
contraceptive protection that does not contain estrogen. To date, 3000 women
across India have been enrolled. The final report o f the study is expected by the
end o f the year. Based on the final outcomes, the registration o f Implanon
could satisfy an unmet medical need in India, and provide the healthcare
professionals and Indian women with the option o f an effective long term
method of contraception.
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5.2.56 Novartis India Ltd
Novartis India (NIL), incorporated in 1947, is a subsidiary o f Swiss giant Novartis —the
world's second largest pharmaceutical company. The company finds its origin from three
separate entities namely Geigy, Ciba, and Sandoz. Geigy was founded in 1758; Ciba was
founded around 1860 and Sandoz was founded in 1886. In the year 1970 Ciba and Geigy
merged and formed Ciba-Geigy. Much later in 1996 Sandoz was merged with Ciba-
Geigy. Together these three entities became one to form Novartis. Today, Novartis has
100,000 associates working across 140 countries.
Novartis India has performed satisfactory with regard to Corporate Social Responsibility.
Health, Education, Charity, Communities and Environment.
Table No. 5.70
Disclosure score of Novartis India
Novartis India
1 Disclosed 5 35.71
Total 14 100
• A yearly scholarship o f Rs 12 lakh is divided among three needy women students

with excellent academic credentials coming from middleclass backgrounds.
Novartis has been doing this for the last five years and is committed to giving this
scholarship every year until 2012. Further extensions will be considered at the end
of a five year period.
• Novartis has supported the Standard Chartered marathon every year since 2004
with a commitment that the amount donated goes to Akanksha for the education
and health of underprivileged children. Novartis has also funded a centre for
Akanksha at Prabhadevi. Employees are also volunteering time in die office for a
mentor program for Akanksha children. This has led to a rise in creativity among
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the children, better results at school and an increase in their feeling o f self-worth.
It has also helped raise satisfaction among employees serving as mentors.
• The generics arm o f Novartis, Sandoz, sponsors two Child Support Centres and a
Vocational Training Centre as well as a Women’s Empowerment Centre near
their facilities at Turbhe and Kalwe. These centres have helped children who are
otherwise used as child labour and also helped increase the employability o f
people from the surrounding slums.
• "Rainbow" is a Global Development Operations India initiative under the aegis of

which partnerships are forged with social organizations for consistent contribution
to the community. The first partnership has been forged with an educational
institution offering free education to underprivileged children. Novartis
employees based in Hyderabad have raised funds to contribute to the ‘Adopt a
Kid’ program, thus supporting the education o f 34 children. Regular events are
conducted for children at the school to improve communication skills, educational
skills in English, Science and Mathematics, and to instill self-confidence in them.
• With Mumbai a sprawling concrete jungle, Novartis took the initiative of

partnering with the Nehru Centre for a garden opposite its corporate headquarters
at Worli. Novartis spent Rs 45 lakh to develop a garden on a plot o f land
belonging to the Nehru Centre and has committed to maintaining it for 30 years
until 2031 and thereafter on mutually agreeable trams and conditions. The garden
is a visual treat in a greenery starved city.
5.2.57 Novo Nordisk
Novo Nordisk manufactures and markets pharmaceutical products and services. Created
in 1989 through a merger o f two Danish companies dating back to the 1920s, it has
become one o f the world's leading companies in diabetes care, where Novo Nordisk
pursues research into pulmonary delivery systems; other companies, such as Medtronic,
have expanded into insulin pump systems. Novo Nordisk also commands large sectors of
the markets in haemostasis management, growth hormone therapy and hormone
replacement therapy. They are beginning research in the areas o f autoimmune and
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chronic inflammatory diseases, using novel technologies such as translational
immunology and monoclonal antibodies.
Novo Nordisk has performed poorly with regard to social responsibility. The PSSR o f the
Table No. 5.71
Disclosure score of Novo Nordisk
Novo Nordisk
1 Disclosed 3 21.43
Total 14 100
• The Novo Aid Program reaches out to more than 1100 underprivileged children
with diabetes with free insulin supplies. The program supplies free insulin to
children below the poverty line up to the age o f 18.
• Every month Novo conducts diabetes awareness and education for employees. In
most cases this is accompanied by free Random blood sugar screening for those
willing to do the test.
5.2.58 Abhijeet Group
Abhijeet Group, by virtue of its entrepreneurial skills, innovative strategies and seamless
execution; is emerging as one o f the fastest growing and leading private sector
organisations in India. The Group is a well-diversified business entity with significant
presence in the core sector areas o f Power, Roads, Mining, EPC, Ferroalloys, Steel and
Cement. Abhijeet Group is a thorough professionally managed organization and takes
immense pride in its highly committed, dedicated and dynamic workforce who is all set
to chart out new avenues o f growth by converting their Dreams into Reality.
Abhijeet Group has performed satisfactory with regard to Corporate Social

Responsibility are Health, Education, Employment, Communities and Environment.
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Table No. 5.72
Disclosure score of Abhiieet Group
Abhijeet Group
1 Disclosed 5 35.71
Total 14 100
• Abhijeet Group has done significant work in education area especially about girl
child.
• Abhijeet Group focuses on various issues like awareness o f AIDS, family

planning and necessity of hygienic conditions o f living, Malaria, Leprosy and
Tubersulosis.
• Due to the CSR activities the Abhijeet Group is respected by the community. The
assurance for their CSR activities is the local community that is benefited and
their own evaluation system. They do not require external assurance. The
Abhijeet Group has created a new standard to be followed by the others in the
area.
5.2.59 ACC Limited
ACC Limited (Formerly The Associated Cement Companies Limited) (BSE: 500410,
NSE: ACC) is the largest producer o f cement in India based in Mumbai. Its registered
office is called Cement House. It is located on Maharishi Karve Road; Mumbai. The
stock price o f company contributes in calculating BSE Sensex. The management control
of company was taken over by Swiss cement major Holcim in 2004. On 1 September
2006 the name o f The Associated Cement Companies Limited was changed to ACC
Limited. The company is only Cement Company to get Super brand status in India.
ACC Limited has performed satisfactory with regard to Corporate Social Responsibility.
The PSSR of the company is 35.71%. The areas of Corporate Social Responsibility are
Health, Education, Infrastructure, Communities and Environment.
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Table No. 5.73
Disclosure score o f ACC Limited
ACC Limited
1 Disclosed 5 35.71
Total 14 100
• ACC Limited commenced a fresh round o f Community Needs assessment studies

by external agencies for those living in the vicinity o f all its plants across India.
An important partnership was forged with Development Alternatives, a reputed
NGO, to help launch sustainable community development programme for those
living near its Wadi Plant in Karnataka.
• ACC’s efforts to participate in the national effort against HIV/AIDS included the
establishment of a treatment center at Wadi, and partnership with Christian
Medical College, Vellore both o f which address the challenges in the two states
where the virus is most prevalent.
• The prestigious Sumant Moolgaokar Technical Institute at Kymore was opened

with a new educational curriculum by ACC to complement the education
provided at m ’s. A state-of-the-art Learning Center, ACC Academy, was opened
at our Thane complex. We began work on partnering with the government and
industry to upgrade the 7 ITI’s located near its plants.
• ACC signed an understanding with Development Alternatives to create a Center

of Excellence to pursue solutions for sustainable housing and rural infrastructure,
by providing innovation support, capacity building and outreach services to the
construction industry and to enable the creation o f livelihood opportunities and
provide support to small rural entrepreneurs in rural habitat and infrastructure.
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5.2.60 Bharat Petroleum Chemicals Ltd
Bharat Petroleum Corporation (BPCL) traces its history to 1928 when the Burmah Shell
Oil Storage & Distribution Company o f India was incorporated in England to enter the
petroleum products business in India. The business o f the Company grew substantially
given the international backing of Shell and it achieved the leadership position in India.
In 1952, Shell and Burmah Oil Company set up Burmah Shell Refineries to set up a
refinery in Mumbai. The entire operations o f Burmah Shell in India were nationalized in
1976 and the Refinery and Marketing Companies were merged to form BPCL.
BPCL has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Safety, Health, Agriculture, Infrastructure, Education, Communities and
Table No. 5.74
Disclosure score of Bharat Petroleum Chemicals Ltd
Bharat Petroleum Chemicals Ltd

1 Disclosed 8 57.14
Total 14 100
• BPCL accords importance to Corporate Social Responsibility (CSR) and takes it

as one of the areas o f focus. CSR is a part o f the overall vision o f the Corporation,
touching the pulse o f rural & tribal India. Community Development Programs
were undertaken to bring all round development in adopted villages, consisting o f
economically and socially backward population and significant resources were
allocated towards these activities. Sustainability o f the initiatives is the key motto,
factoring in the needs, community and cultural sensitivities.
• Under Project Boond, BPCL, in collaboration with the NGO, The Bridge Trust
and with the financial assistance received from the Oil Industry Development
Board, has transformed 9 villages near Kasara Ghat in Thane District,
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Maharashtra, converting them from water scarce to water positive. The work
mainly comprised repairs / deepening o f wells, building bunds to capture and
store rainwater, repairs and leak proofing o f existing bunds, building water tanks,
construction o f underground bunds, construction o f Kolhapur Type (KT) weir
dams, construction o f gabions etc. The project was executed through complete
village participation.
• For Agriculture, BPCL propagated energy conservation and ecological balance

through methods such as rainwater harvesting, regeneration o f mangroves and
promotion o f usage o f alternate fiiel sources such as biogas, solar energy etc. One
o f the significant projects undertaken was the Rainwater Water Harvesting Project
with the financial support o f Oil Industry Development Board. Using indigenous
technology, 3 villages in Maharashtra were converted to a position o f 'water
abundance* from scarcity conditions.
5.2.61 Centurion Bank of Punjab Ltd
The Centurion Bank o f Punjab (formerly Centurion Bank) was an Indian private sector
bank that provided retail and corporate banking services. It operated on a strong
nationwide franchise o f 403 branches and had over 5,000 employees. The Bank's shares
were listed on the major Indian stock exchanges and on the Luxembourg Stock
Exchange. On 23 May 2008 HDFC Bank acquired Centurion Bank o f Punjab.
The Centurion Bank of Punjab has performed poorly with regard to social responsibility.
The PSSR o f the company is 14.29%. The company has performed well in various areas
like Education, and Communities.
Table No. 5.75
Disclosure seore of Centurion Bank of Punjab Ltd
Centurion Bank of Punjab Ltd

1 Disclosed 2 14.29
Total 14 100
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• Centurion Bank o f Punjab launches ‘The Miracle Card’, a one o f the kind o f
credit card, popularly referred to as a card with a conscience, and ensures that
every time one spends one spends for cause. It hinds programme aimed at
bringing joy to millions o f rural, underprivileged children by sponsoring their
education and overall development.
5.2.62 Coca-Cola India Inc
The Coca-Cola Company re-entered India through its wholly owned subsidiary, Coca-
Cola India Private Limited and re-launched Coca-Cola in 1993 after the opening up o f the
Indian economy to foreign investments in 1991. Since then its operations have grown
rapidly through a model that supports bottling operations, both company owned as well
as locally owned and includes over 7,000 Indian distributors and more than 1.3 million
retailers. Today, our brands are the leading brands in most beverage segments. The Coca-
Cola Company’s brands in India include Coca-Cola, Fanta Orange, Fanta Apple, Limca,
Sprite, Thums Up, Bum, Kinley, Maaza, Maaza Milky Delite, Minute Maid Pulpy
Orange, Minute Maid Nimbu Fresh and Nestea Iced tea, the Georgia Gold range o f teas
and coffees and Vitingo (a beverage fortified with micro-nutrients).
Coca-Cola India has performed satisfactory with regard to Corporate Social

Responsibility are Health, Communities, Education, Agriculture, Infrastructure and
Environment.
Table No. 5.76
Disclosure score of Coea-Cola India Inc
Coca-Cola India Inc

1 Disclosed 6 42.86
Total 14 100
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Coca-Cola’s water initiatives in India have ushered in a new wave o f water
consciousness. Millions o f Indians are being made aware o f the importance of
water management through the Company’s marketing activities and in partnership
with key institutions across the country.
Working alongside local NGOs and communities, Coca Cola India has been
installing rooftop rainwater harvesting projects at all o f its bottling plants in India
besides other communities and has also has been installing checkdams, recharge
shafts etc in rural areas.
In Andhra Pradesh, in partnership with the Hyderabad Urban Development

Agency, local village committees and NGOs, Coca-Cola India has helped 16,000
villagers o f Saroor Nayar restore existing “check dam” water catchment areas.
Also in Rajasthan, in its many arid open areas, Coca Cola has undertaken the
construction o f more than 100 Recharge Shafts where rainwater collects but does
not percolate into the ground due to the nature o f the soil. Today, nearly 15,000
villagers are reaping the benefits o f a steady or increasing water table without
having the need to further deepen their existing bore wells. With a capacity to
harvest 1080 Kilo liters (1080000 litres) o f rain water per annum, this Check Dam
with a catchment area o f 2 Sq Km will benefit 3000 people in the villages around.
The system helps in recharging (improving water levels) o f 30 bore wells around
the check dam area.
In Rajasthan, one o f the driest states o f India, Coca-Cola has aided the restoration
of a series o f ancient and historic “Bawari”, or step well, water catchment
systems. The 400-year-old Sarai Bawari and Kala Hanuman ki Bawari, both
located on the Delhi-Jaipur Highway in Jaipur, have both been completed and
residents in the nearby communities are now able to draw drinking water from
them. The restoration project o f Kale Hanuman ki Bawari witnessed active
community involvement in the selection o f the project site, design, source of
supply for labor and material, implementation and creation o f awareness for the
project.
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• In its aim to provide access to clean drinking for the underprivileged in and
around Chennai and in northern parts o f Tamil Nadu covering the districts o f
Thiruvannamalai, Vellore, Kanchipuram and Chengelpet, the Company has
launched Elixir of Life, which is a convergence of the vision o f the 2 partners -
Rotary International and Coca-Cola India, and is an extension o f the Rotary’s
‘Schools into Smiles’ project that envisages betterment o f the quality o f lives of
students.
5.2.63 DLF Ltd
DLF stands for Delhi Lease & Finance. DLF Limited (BSE: 532868, NSE: DLF) is the
largest commercial real estate developer in India. It was founded by Ragbuvendra Singh
in 1946 and is based in New Delhi, India. DLF developed residential colonies in Delhi
such as Shivaji Park (their first development), Rajouri Garden, Krishna Nagar, South
Extension, Greater Kailash, Kailash Colony, and Hauz Khas. DLF builds residential,
office, and retail properties. With the passage o f Delhi Development Act in 1957, the
local government assumed control o f real estate development in Delhi and banned private
real estate developers. As a result DLF began acquiring land at relatively low cost outside
the area controlled by the Delhi Development Authority, in the district o f Gurgaon, in the
adjacent state o f Haryana.
DLF has performed satisfactory with regard to Corporate Social Responsibility. The
PSSR of the company is 35.71%. The areas o f Corporate Social Responsibility are
Quality, Communities, Education, Infrastructure and Environment.
Table No. 5.77
Disclosure score of DLF Ltd
DLF Ltd
1 Disclosed 5 35.71
Total 14 100
Page 224
• DLF has been the forerunner in introducing structure development o f world class
townships, plotted colonies, commercial and retail towers and condominiums in
India. It has been the first to introduce internationally recognized lifestyle
improvements in India, which have now been adopted by other developers and are
slowly transforming the Indian landscape. While DLF continues to create world
class infrastructure, it has not lost sight o f its responsibilities as a social and
economic change agent across various segments. At DLF, it is committed to build
India from the grassroots, thereby enriching and enhancing the quality o f life o f
its people. DLF has made significant investments in community- welfare
initiatives for employees, community and the under-privileged through education,
framing, health, environment, capacity building and rural- centric interventions.
• All the residential accommodation is provided with electricity, water, fans, beds
and linen, and separate areas have been provided for toilets and washing. In order
to take care o f the children o f the workers mobile creches have been made
available by DLF on site through a strategic tie up with an NGO. A subsidized
canteen manned by a third party has also been made available on site to ensure
hygienic and good quality food on site. Medical help is available on site along
with a 24 hour ambulance to take care o f emergencies.
• In DLF, In order to improve the skills o f the workers as well as train potential
workers on site a nonprofit residential “Apprentice Training Centre” for imparting
skills in carpentry and masonry has also been constructed.
5.2.64 Development Promotion Group
Development Promotion Group (DPG) is a non-government development organisation

that was founded in 196 by Mr.R.Bhakther Solomon, a veteran o f the Development field
with many years o f experience to his credit. DPG's activities are spread out between the
states of Tamil Nadu, Karnataka and Andhra Pradesh with a small presence in Kerala.
The projects cover a broad spectrum of urban and rural development issues and range
from housing, education, community organisation, women’s empowerment, sanitation,
watershed development, micro finance, livelihood enhancement etc. Since year 2000,
DPG has expended its role to offer micro-credit services to the poor as well.
Page 225
DPG has performed satisfactory with regard to Corporate Social Responsibility. The
Health, Communities, Education, Charity and Environment.
Table No. 5.78
Disclosure seore of Development Promotion Group
Development Promotion Group

1 Disclosed 5 35.71
Total 14 100
• Development Promotion Group (DPG), a Chennai-based development agency

received support to the tune o f INR 277 million to assist in the rehabilitation
efforts. After nearly 36 months o f service, DPG feels obliged to report to the local
community, government officials and the general public its efforts, achievements
and the lessons learnt through this experience.
• DPG has provided relief and rehabilitation services not only to the affected
fishermen, but also to few farmer and Dalit communities. DPG, in the past three
years, has provided support to 1894 families across the 12 villages.
• DPG has handed over 652 new homes measuring 409 - 456 sq.ft, as part o f the
shelter programme. 170 more homes will be handed over by Jan. 2008. Those
families who have already moved into their DPG homes are happy with the
standard o f the housing, which was designed in consultation with the local
communities.
• PPG in particular has realized the importance o f anchoring relief and

rehabilitation efforts in long-term development programmes, which focus on
improved community, creating an environment that supports restoration of
sustainable livelihood, gender equity in all initiative and growth. DPG has
realized the need to collaborate with corporate houses to make the programme
more sustainable with local support.
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• DPG has also constructed one Community Hall at Vilunthamavadi costing INR
26.55 lakhs and two small ones in Mapillaioorani costing about INR 9 lakhs.
5.2.65 Dr Reddy's Laboratories
Dr. Reddy’s Laboratories Ltd. (NSE: DRREDDY, BSE: 500124, NYSE: RDY) is an
integrated pharmaceutical company focused on providing medicines through its three
business segments: Global Generics segment, Pharmaceutical Services and Active
Ingredients (PSAI) segment and Proprietary Products segment. The company was
founded by Dr. Anji Reddy, who had previously worked in the publicly owned Indian
Drugs and Pharmaceuticals Limited, o f Hyderabad, India. Dr. Reddy's manufactures and
markets a wide range o f pharmaceuticals in India and overseas.
Dr. Reddy's Laboratories Ltd has performed excellent with regard to social responsibility.
The PSSR of the company is 50.00%. The company has performed significantly well in
various areas like Environment, Safety, Health, Quality, Education, Communities and
Table No. 5.79
Disclosure score of Dr Reddy's Laboratories
Dr Reddy’s Laboratories
1 Disclosed 7 50.00
Total 14 100
• Dr. Reddy’s purpose is to help people lead healthier lives. This, combined with a
clear commitment to their values and ethical practices, forms the foundation o f
sustainability or CSR.
• Dr. Reddy’s active pharmaceutical ingredients (API) and generics businesses

focus on affordability by providing lower cost alternatives. They are addressing
access needs by investing in innovation with emphasis on New Chemical Entity
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(NCE) Research and Differentiated Product Development that address unmet and
poorly met medical needs.
• Dr. Reddy’s product development effort with biosimilars is an example of

innovation in making medicines affordable and accessible. In addition, the triple
bottom line approach enables us to deliver sustained value with equal emphasis on
people, planet and profits through environmentally friendly and socially
responsible operations.
• Dr Reddy’s was one o f the earliest in establishing a zero liquid discharge facility
to ensure 100 percent effluent recycling. They have significant improvements in
process development with growing emphasis on green chemistry. Energy saving
initiatives and awareness communication on Climate Change is being accelerated
in the company.
• Dr. Reddy’s Execution Excellence Model (DREEM) has spawned focus action in
Lean Manufacturing (“doing more with less”) in both finished dosage and active
pharmaceuticals. Organizational redesign o f teams has increased throughput,
provided higher quality, lower cost and integration o f Intellectual Property in
product development.
• Over 100,000 sustainable livelihoods with Livelihood Advancement Business

School (LABS) programme and outreach to over 34,000 children in
government run schools through School Community Partnerships in
Education (SCOPE).
5.2.66 Gateway Terminals India Pvt Ltd
Gateway Terminals India Pvt. Ltd. is a joint venture between APM Terminals and
Container Corporation o f India Ltd (CONCOR). APM Terminals is a part o f the A.P.
Moller-Maersk Group and a leading, independent, container terminal operator. CONCOR
is a Government o f India Undertaking and the largest provider o f containerized rail
transport in India.
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Gateway Terminals India Pvt. Ltd has performed satisfactory with regard to Corporate
Social Responsibility. The PSSR of the company is 35.71%. The areas o f Corporate
Social Responsibility are Health, Communities, Education, Charity and Infrastructure.
Table No. 5.80

Disclosure score of Gateway Terminals India Pvt Ltd
Gateway Terminals India Pvt Ltd

1 Disclosed 5 35.71
Total 14 100
• GTI appointed Tata Institute o f Social Sciences (TISS) to conduct a study on the
Project Affected Villages and suggest areas where GTI can contribute in a
meaningful way. TISS came up with many areas like Health, Sanitation,
Education, Infrastructure etc. where the community needed help.
• GTI has always put safety ahead o f all the initiatives. Living by its values GTI
donated a pair of Breath Analyzers to the local traffic police to arrest the rising
phenomenon o f drunken driving.
• The village heads o f other villages approached GTI to extend the facility to their
villages as well. In view o f their demands, GTI extended its scope from 5 villages
to 9 villages. Till date 1665 patients have been examined. Out o f these 1573 were
provided medication. About 53 patients were found to be in need o f specialist
opinions and were thus referred to such specialists.
5.2.67 Godavari Sugar Mills Ltd
Godavari Biorefinenes Ltd., formerly The Godavari Sugar Mills Ltd. is a company in
India which operates two sugar refineries and manufactures more than 20 products from
renewable resources. Samir Somaiya is the company's joint managing director as well as
president of the Indian Sugar Mills Association.
Page 229
Godavari Sugar Mills Ltd has performed satisfactory with regard to Corporate Social
Responsibility are Environment, Agriculture, Education and Infrastructure.
Table No, 5.81

Disclosure score of Godavari Sugar Mills Ltd
Godavari Su gar Mills Ltd

1 Disclosed 4 28.57
Total 14 100
• The Godavari Sugar Mills Ltd. came across a young boy whose results in the 10th
grade exams were so outstanding, that the student was listed in the merit list put
forth by the state o f Karnataka. He is the son o f a laborer, and did not even have
an assured access to electricity.
• The Godavari Sugar Mills Ltd along with the co-operation o f the sponsors /
donors started the project. The Godavari Sugar Mills Ltd has developed an online
application which bridges the gap between needy students who have the potential
but are financially incapable to afford higher education and the people who want
to donate.
• Most o f them are working as agriculturists, farm laborers to fulfill their basic
requirements o f food, shelter, clothing and health. The government has schools in
almost all villages / in a cluster o f villages to provide almost free education up to
10th class. Through this relationship o f caring and mutually derived benefits, in
the areas o f farming and rural communities, the company tries to make a positive
impact and revolutionize the lives o f the people it serves, thus bringing about a
sea change and contributing to the overall development.
5.2.68 Infosys Technologies Ltd
Infosys Limited formally Infosys Technologies (BSE: 500209, NSE: 3NFY,

NASDAQ: INFY) is an Indian global technology services company headquartered in
Bangalore, India. It is ranked #27 in the list o f top companies o f India in Fortune India
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500 list in 2011. It has offices in 29 countries and development centers in India, US,
China, Australia, UK, Canada, Japan and many other countries. The company provides
business consulting, technology, engineering and outsourcing services to help clients in
over 30 countries.
Infosys Technologies has performed excellent with regard to social responsibility. The
PSSR o f the company is 57.14%. The company has performed significantly well in
various areas like Environment, Charity, Health, Art and Culture, Infrastructure,
Education, Communities and Human Resource Development.
Table No. 5.82
Disclosure score of Infosvs Technologies Ltd
Infosys Technologies Ltd

1 Disclosed 8 57.14
Total 14 100
• Infosys as an organisation runs global initiatives to develop human capital by

creating sustainable frameworks with educational institutes for training students
and faculty. At the Infosys Foundation level, Mrs. Sudha Murty, Trustee and
Chairperson, manages a team o f dedicated members to reach out to the
underprivileged and enrich their lives.
• Infosys has recently initiated the Infosys Young Indians (INFYi), the first
corporate chapter of Confederation o f Indian Industry (CII) which will strive to
provide a platform for social entrepreneurs by undertaking activities in the areas
o f economy, education, environment, and healthcare and youth affairs. They also
participate actively in pro bono engagements.
• Infosys's mission to go beyond business translates into every Info scion and the
Internal Board o f Directors (IBOD) the sense of being responsible corporate
citizens. The IBOD serves as member o f advisory council / founder trustee in
various Government and non-profit organisations to establish views or codes on
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corporate governance, global warming, education and training, social welfare,
healthcare, infrastructure management and rural upliftment. They have always
been the forerunners in providing assistance when disaster strikes - be it the
Tsunami, the Gujarat earthquake or Katrina. As responsible corporate citizens,
they not only rushed funds but their employees personally helped the relief
operations undertaken by Infosys Foundation and other NGOs. They touched the
lives o f 150,000 beneficiaries and the will continue to conduct business
responsibly and ethically in the years to come.
5.2.69 Jindal Stainless Foundation
Jindal Stainless Ltd. redesignated as JSL Ltd is part o f the O.P. Jindal Group. It primarily
focuses on manufacturing stainless steel and has its plants located at Ilisar in Haryana,
Jajpur in Orissa, Kothavasala, near Vizag in Andhra Pradesh and recently it has acquired
a plant at Indonesia. Besides, JSL Ltd. has other companies in its group as also a number
o f subsidiaries and service centres across the world. Besides its domestic operations, JSL
Ltd. has established its foothold in South Asian market with acquisition o f stainless steel
cold rolling plant in Indonesia from Maspion Stainless Steel.
Jindal Stainless Ltd has performed excellent with regard to social responsibility. It
o f the company is to build social capital. The PSSR o f the company is 71.43%. The
company has performed significantly well in various areas like Environment, Safety,
Health, Art and Culture, Sports, Beauty, Infrastructure, Education, Communities and
Table No. 5.83
Disclosure score of Jindal Stainless Ltd
Jindal Stainless Ltd

Total 14 100
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The major initiative o f Jindal towards infrastructure development is the
construction of a 400 bed multispecialty hospital at Hissar, Haryana, which
provides health care to all staff o f the Jindal Group at Hissar as also to the
community.
In Jindal, Assessing the requirements o f the people and with little or no treatment
available for cancer patients, a new ‘Cancer Department’ is being added to the
hospital, which will serve a large segment o f the population and lend towards
achieving the national goal o f ‘Health for all’.
In addition to the hospital, 2 schools, housing 830 girls in one school and 3000
children in the other have been constructed by Jindal at Hissar, where children
from all social strata of society are being provided holistic education volition with
all modem facilities available like any other public school in the country.
Other initiatives o f Jindal include women empowerment through vocational

education and training programmes, reproductive child health care programmes,
medical health camps, environment conservation programmes, promotion o f
sports and a host of extracurricular activities at local levels. The bottom line is
beneficiary satisfaction and the list is long and continues to spiral upwards.
For education, the CSR initiative of Jindal has addressed the poor and the needy
with adult education centers in the villages around Hissar, and the volunteering
programme has found favor with many employees, who volunteer their time and
resources for the community.
The interest is shown by Jindal toward beauty culture even amongst some of the
rather conservative families has been very substantial and it just brings out the
point that beauty in different segments of society has a common denominator.
To cater to the enthusiastic needs o f the youth, sports tournaments are being
sponsored regularly and teams from diverse sections o f society are encouraged to
participate, giving life to the concept o f ‘Unity in diversity’. It is with these
interventions that JSL is making a difference in people’s lives, and is contributing
toward the achievement of the social charter o f corporate citizenship.
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• The women empowerment programmes o f Jindal include skill development
through various training programmes, promoting handicrafts, beauty culture,
dress designing, cookery, computer literacy programmes and a host o f other
interventions.
5.2.70 JSW Steel
JSW Steel Ltd, (BSE: 500228, NSE: JSWSTEEL) is an Indian steel company owned by
the JSW Group based in Mumbai, Maharashtra. JSW Steel is among India's largest steel
producers, with a capacity o f 10 MT as o f 2011. Sajjan Jindal led enterprise JSW Group
is one of the largest business conglomerates in India with a strong presence in the core
economic sector. It had grown from a steel rolling mill in 1982 and is presently a multi
business conglomerate worth US$5 billion. As part of the US$10 billion O. P. Jindal
Group, JSW Group has diversified interests in Steel, Energy, Minerals and Mining,
Aluminium, Infrastructure and Logistics, Cement and Information Technology. JSW
Steel, the flagship company o f the JSW Group, is the largest integrated private steel
manufacturer in India in terms of installed capacity.
JSW Steel Ltd has performed poorly with regard to social responsibility. The PSSR o f the
company is 21.43%. The company has performed well in various areas like Employment,
Table No. 5.84
Disclosure score of JSW Steel Ltd
JSW Steel Ltd

1 Disclosed 3 21.43
Total 14 100
• Focusing on womenfolk of JSW Steel in the rural areas, where education levels
are also lower than in the cities, the rural BPO provides an avenue for these
womenfolk to work outside their conventional livelihood and enrich their lives,
with the aim o f empowering women socially and economically.
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• Most women come from the near-by villages, from up to a radius of about 60 km.
Buses are provided for pick-up and drop from the village to the work spot. In
order to take the skills development to the doorsteps, the requisite software is also
installed at the village schools where JSW Foundation runs Computer-aided
Learning Centers (CALCs).
5.2.71 Jubilant Organosys Ltd
Jubilant Organosys Limited, (Jubilant Organosys) an integrated pharmaceutical industry

player and the largest Custom Research and Manufacturing Services Company in India,
today announced that the Board has approved the scheme o f amalgamation and demerger.
This is to enable focused growth and value realization across operating entities. The
amalgamation is in the nature o f merger o f Speciality Molecules Limited (SML), a
wholly owned subsidiary o f Jubilant Organosys and Pace Marketing Specialities Limited
(PMSL), an exclusive contract manufacturer for adhesives o f Consumer Products
Division o f Jubilant Organosys. The demerger is o f its Agri and Performance Polymer
business (APP).
Jubilant Organosys Limited has performed satisfactory with regard to Corporate Social
Responsibility are Health, Communities, Education, Environment and Infrastructure.
Table No. 5.85

Disclosure score of Jubilant Organosys Ltd
Jubilant Organosys Ltd

1 Disclosed 5 35.71
Total 14 100
• Jubilant has a Sustainability Policy, which focuses on the triple bottom lines of
Economics, Environment and People. As a business entity, we aim at improving
stakeholder value through improved eco-efficiency o f operations, economic
upliftment o f the communities we operate in and efficient use o f capital and
natural resources.
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• Certain infrastructure modifications were carried out in company’s community
health center as per recommendations o f the WHO by Jubilant.
• Jubilant’s DOTS center started operations. Jubilant recruited a doctor, lab

technician and Dots provider and provided them with the necessary training to
implement this programme.
• Corrective actions are planned especially for those TB Cases which turn out to be
defaulters. At the field level, project partners have appointed District Tuberculosis
officers as Nodal officer of the programme who directs Senior Treatment
Supervisors and Senior Laboratory Technician to monitor the activities of the
Centre through visits o f Centre and patients at their place o f residence.
• Health being one o f the key issues o f Jubilant in the local area, from where most
o f the labor comes for work, the company has benefited in terms o f healthy
workforce supply.
5.2.72 Lodha Group
Lodha Group is an Indian real estate developer headquartered in Mumbai, Maharashtra. It

develops the residential and office space in and around Mumbai mainly. The group is
currently developing in excess o f 27 mn sq. ft. o f real estate over 38 projects from
Napean Sea Road to Dombivali. It was incorporated in Mumbai in 1980. It was
established by Mangal Prabhat Lodha in 1980.
Lodha Group has performed satisfactory with regard to Corporate Social Responsibility.
Charity, Education, Environment and Infrastructure.
Table No. 5.86
Disclosure score o f Lodha Group
Lodha Group
1 Disclosed 4 28.57
Total 14 100
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• Looking at the current scenario o f primary education to the underprivileged,
Lodha Group is in the process o f adopting 2 more schools with a support
organisation. Lodha Group also provides free education and care to under
privileged children o f construction workers at Lodha Paradise, one o f the largest
townships in Thane. The Group works closely with an NGO called Mobile
Creche.
• Lodha actively sponsors workshops for vocational training for those seeking job
opportunities in specialized areas like electronics repairs, diamond polishing,
cooking and computers. They also support computer training programmes at
subsidized rates in order to create digital awareness.
• Lodha Group has joined hands with Khushii for the event India on Canvas’ 07.
Khushii, an NGO spearheaded by Kapil Dev works towards the upliftment of the
poor and destitute communities in both rural and urban India.
• Lodha is a socially responsible group concerned about the environment. Its IT

Park at Kanjurmarg has met the stringent LEED (Leadership in Energy and
Environmental Design) standards - making it the first real estate project in
Mumbai to get the certification.
• The Lodha Group has already applied to the Brihan Mumbai Municipal
Corporation (BMC) for adoption and beautification o f three public usage areas in
Mumbai. These parks will be developed and utilized for public convenience as
well as a plat form to interact with community and spread awareness on crucial
issues.
5.2.73 Motorola India Private Ltd
Motorola has a long history o f innovation. For more than 80 years we at Motorola have
worked to connect people to each other and the world around them in entirely new ways.
When automobiles were becoming a popular mode o f transportation, Motorola helped
bring entertainment to the ride. Motorola introduced the world's first commercial portable
cellular phone. Motorola even invented the groundbreaking Six Sigma quality
improvement process, which became a worldwide standard for excellence.
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Motorola has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Safety, Health, Agriculture, Charity, Education, Communities and Human
Resource Development.
Table No. 5.87
Disclosure score of Motorola India Private Ltd
Motorola India Private Ltd

1 Disclosed 8 57.14
Total 14 100
• Motorola has been binding mainly the capital expense needs o f the NGO partners.
Motorola has funded libraries, school bus, tri-wheeler, equipped audiology,
physiotherapy, early intervention labs, hearing aids, Rain water harvesting unit,
ICU equipment.
• Motorola has enabled Parikrma Humanity Foundation, NGO working to educate
underprivileged children, to become a Digital school by interconnecting through
interactive classroom setup all o f its 4 schools across Bangalore.
• Motorolans are associated right from planning, vendor identification, and
installation & commissioning. Capital expenses are fairly easy to track compared
to funding Operational expenses which need more detailed audit mechanisms.
• Motorola has a Core group which screens the NGO partners. If the partner’s
roadmap is in alignment with Motorola’s CSR charter, the NGOs are asked to
submit their financial statements for the preceding 3 years or more, documents
relating to their Trust formation, their governing guidelines, Roadmap, their
activities in the recent past & the like. This is verified for consistency &
completeness by the Core team.
• All Motorola’s NGO partners like Concern India Foundation at Hyderabad,
Shristi Special Academy & Parikrma Humanity Foundation at Bangalore have
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moved substantially ahead in terms o f infrastructure capability & availability of
equipment to provide best in class intervention for their children.
• Motorola has partnered with the CSR arms o f multinationals like Microsoft &
donated aged PCs to their “Unlimited Potential” Programme. If Motorola were to
do it alone, it would mean a portion o f the budget would need to be spent on Soft
ware & the like. But by partnering, the same impact is achieved with minimal
spend.
• Motorola has been allowing charity sales throughout the year by several different
NGOs which has enabled them to raise funds plus access potential volunteers.
• Towards EHS, it initiated “ECOMOTO Takeback” programme to cultivate reuse
and recycle initiatives enabling protection of our environment & to initiate
industry-driven “responsible care programmes”. This programme was initiated in
the Motorola offices in India and also in 5 o f the Motorola Authorized Service
Centers.
5.2.74 Modicare Foundation
Modicare Foundation was set up by Mr. Samir Modi in 1996 with the commitment to
prevent the spread o f HIV/AIDS, enhance awareness and erase the myths and
misconceptions surrounding it. Since then the Foundation has grown considerably and
currently implements four diverse programs in order to address the concerns in the field.
The primary goals have been to provide individuals and organizations with a supportive
platform in order to:
• Strengthen the resolve to combat AIDS.
• Reduce the suffering and remove the stigma surrounding PLWHAs (People
Living with HIV & AIDS).
• Promote the means o f spreading awareness about the infection and its treatment.
• Advance the underlying desire to make a difference.
Modicare Foundation has performed extremely poorly with regard to social

responsibility. The PSSR of the company is 7.14%. The company has performed in the
area of Health.
Page 239
Table No. 5.88
Disclosure score of Modicare Foundation
Modicare Foundation
1 Disclosed 1 7.14
Total 14 100
• Realising the enormity o f the current scenario, the Modicare group took this
initiative not only as a conscientious corporate, but also because it felt that it had
the privilege and opportunity to contribute to the society. It believes that by
working together with persistence, the HIV/AIDS pandemic can be curtailed.
Modicare group works as a technical resource agency helping companies (private
& public sector undertakings) formulate and implement the ‘Comprehensive
HIV/AIDS Programme’ based on the ILO Code o f Practice. It has associated with
26 private and 11 public sector enterprises, and 3 international agencies, covering
approximately 65317 employees.
5.2.75 Sesame Workshop India
Sesame workshop is a nonprofit educational organization. SWI will highlight the

importance o f early childhood development and education and promote joyful learning
for India’s children. In order to fulfill this vision, a carefully created and well coordinated
educational outreach plan will also be developed to co-inside with the launch o f the
television series. SWI will work with existing social organizations, government agencies,
and NGO to facilitate through an efficient distribution among the targeted population and
the communities.
Sesame workshop has performed extremely poorly with regard to social responsibility.
The PSSR o f the company is 7.14%. The company has performed in the area of
Education.
Page 240
Table No. 5.89
Disclosure score of Sesame Workshop India
Sesame Workshop India

1 Disclosed 1 7.14
Total 14 100
• Sesame has provided engaging, educational messages to children and their

caregivers through television, radio, and outreach initiatives. Sesame enjoys mass
reach and strong awareness in South Africa, and has documented educational
impact. More than two-thirds o f children aged 3-9 in urban areas and almost half
o f those in rural areas viewed Takalani Sesame on television, adding up to an
estimated television reach o f 4 million children.
5.2.76 Tata Chemicals Ltd
Tata Chemicals Limited (TCL) (BSE: 500770) is a global company with interests in
chemicals, crop nutrition and consumer products headquartered in Mumbai, India. The
company is one of the largest chemical companies in India with significant operations in
India and Africa. Tata Chemicals is a subsidiary o f Tata Group conglomerate.
Tata Chemicals Limited has performed excellent with regard to social responsibility. The
PSSR of the company is 50.00%. The company has performed significantly well in
various areas like Environment, Infrastructure, Health, Agriculture, Education,
Communities and Human Resource Development.
Table No. 5.90
Disclosure score of Tata Chemicals Limited
Tata Chemicals Limited

1 Disclosed 7 50.00
Total 14 100
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• In keeping with the Tata Chemicals 's long-standing commitment towards
community development and social welfare the Company continued to undertake
various rural development programmes in the form o f agricultural development,
natural resource management, water harvesting, biodiversity, pond management,
handicrafts, income generation activities, rural enterprise development, health,
education and infrastructure development.
• Health monitoring of the Tata Chemicals employees, commensurate with the
work environment continued. No significant observations were noticed related to
workplace health and hygiene conditions. Tata Chemicals has complied with
environmental consent conditions at all its locations. The Fertiliser plant at
Babrala has retained its British Safety Council's five stars rating on environmental
sustainability standards.
• Extensive focus was given on training employees and creating awareness o f
behavioral safety. There was a perceptible reduction in recordable injuries per
million man-hours worked. The Babrala plant continued to maintain its 5 star
ratings on British Safety Council standards and received its third sword o f honor
in a row - a first time record for any Indian Company. The Babrala plant also
received the coveted National Safety Council's Sana Shrestha Suraksha Puraskar.
The Mithapur plant o f Tata Chemicals continues to work with the Dupont Safety
Management Process.
• An integrated agriculture growth programme by Tata Chemicals targets
improvement in crop quality and variety, crop yields, land quality and promotion
o f latest technology.
• For infrastructure, Tata Chemicals focuses on Repair & construction o f schools/
anganwadis, roads, brick pathways, roadside drainages, culverts, toilets,
community health centers, community cattle sheds, low cost housing, new
community wells and water storage.
5.2.77 Tata Teleservices Ltd
Tata Teleservices Limited (TTSL) (BSE: 532371) is an Indian broadband and

telecommunications service provider based in Mumbai. It is a subsidiary o f the Tata
Group, an Indian conglomerate. It operates under the brand name Tata Docomo in
Page 242
various telecom circles of India. In Nov 2008, Japanese telecom giant NTT Docomo
picked up a 26 per cent equity stake in Tata Teleservices for about Rs 13,070 crore ($2.7
billion) or an enterprise value o f Rs 50,269 crore ($10.38 billion). In Feb 2008, TTSL
announced that it would provide CDMA mobile services targeted towards the youth, in
association with the Virgin Group on a Franchisee model basis.
Tata Teleservices Limited has performed excellent with regard to social responsibility.
The PSSR o f the company is 50.00%. The company has performed significantly well in
various areas like Environment, Safety, Health, Agriculture, Education, Communities and
Table No. 5.91
Disclosure score of Tata Teleservices Limited
Tata Teleservices Limited

1 Disclosed 7 50.00
Total 14 100
• Agriculture till now continues to be the dominant occupation in the rural areas.
The agricultural produce travels from farm to fork and in between this process
there exist at least 9 levels o f middlemen, depending on temporal and
geographical factors. Tata Teleservices focuses on FISH - Intelligent Navigation
Gear -FISHING which application has been designed especially for the fisher
men. It evolved as a result of the TTSL representatives spending a night with the
fishermen. These fishermen faced problems like lack o f weather information, no
information pertaining to concentration of fish in the sea. They put their lives at
risk to earn their livelihood and were not sure o f getting the catch. Apart from the
price the farmer can access information about the latest farming techniques and
relevant information, credit and loan facilities, fertilizer and seed availability and
so on. Apart from these the PCO operates as a connecting point with the
otherwise not easily accessible village
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• Tata Teleservices Limited has designed its CS initiatives in such a manner that
they can exploit the company’s business strength to its fullest. This kind of
integration does wonders for the communities and at the same time generates
profits for business.
5.2.78 Bennett Coleman & Co Ltd
Bennett, Coleman and Co. Ltd. is the largest mass media company in India. The company
remains a family-owned business as the descendants o f Sahu Jain family controls
majority stake in Times Group. The company has sixteen publishing centres, fifteen
printing centres, fifty-five sales offices, Over 7000 employees, five dailies, including two
o f the largest in the country with approx 4.3 million, copies circulated daily, two lead
magazines, twenty-nine niche magazines reaching 2468 cities and towns, thirty-two
Radio Stations, two Television News Channels, one Television Life Style Channel and
turnover in excess o f USD 1 billion.
Bennett, Coleman and Co. Ltd has performed satisfactory with regard to Corporate Social
Responsibility are Health, Communities, Education, Environment and Infrastructure.
Table No. 5.92
Disclosure score of Bennett. Coleman and Co. Ltd
Bennett, Coleman and Co. Ltd

1 Disclosed 5 35.71
Total 14 100
• CSR has always been an inherent part o f the Bennett, Coleman and Co. Ltd;
reporting on issues o f social relevance is an inseparable component—o f its
character as a media organisation. Focused CSR activities through Times
Foundation were a natural evolution after recognizing the importance and fixture
impact o f CSR on development in India.
Page 244
• Times Foundation is a point o f convergence for government agencies, NGOs, the
corporate sector and individuals to synergize initiatives for inclusive and equitable
socio-economic development
• Times Foundation uses long term reporting and statistics on campaigns to trace
variance and impact. In some cases the impact is immediate and easily gauged.
Times Foundation has been actively involved in the writing o f various policies
including the National Compact on Voluntary Sector, bringing into play an
enabling environment in the Voluntary and Civil Society Sector.
• Times Foundation has implemented large projects in social sector arena.

Highlights of Times Foundation’s achievements include: Successful building of
94 homes for Tsunami affected people in Nagapattanam with support from the
Government o f Tamil Nadu and an NGO. The houses were handed over to the
needy and affected, bringing relief and respite to those affected by the disaster.
Successful initiation o f social development projects with the Governments o f
Tamil Nadu and Jammu & Kashmir.
• Times Foundation initiated Legal Literacy sessions in Community Centers and an

Advocacy Drive on Women Issues with Mumbai Colleges. ‘YouVa’ and
‘Impressionable Minds’ - value based education programmes were initiated along
with an Economic Empowerment programme for Women.
• The Times Center for Disaster Management was inaugurated in Mumbai. The
institute has commenced offering full and part-time courses for professionals and
students. Times Foundation also signed an MOU with SNDT’s Women’s
University for the establishment o f Times Centre for Youth Development and
Research at Palghar, Mumbai. This initiative is specifically aimed at women.
• Launch of ‘CONCERN PLANET’ - an initiative in schools and colleges in India

to sensitize young Indians on Climate Change. Times Foundation also partnered
with organisations to conduct events on various fronts: The Times-IMF adventure
workshop, the FMS Annual Convention, FICCI Workshop for Women leaders to
name a few.
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• Times Foundation has initiated and completed numerous projects and campaigns
in the span of the last 6 years across the country. Topically speaking, significant
inroads in education via Private Public Partnerships were made.
• Times Foundation in association with the Government of Tamil Nadu initiated

building of houses for Tsunami affected families. Times Foundation has with the
Governments of Tamil Nadu and the J&K undertaken the task of creating social
assets including schools, health centers and multi-purpose community centers in
disaster prone and affected areas.
Below mentioned table shows the rank wise and grade wise analysis of Indian
Companies.
Fable B
Rank wise and Grade wise analysis of Indian Companies
0/
/o % Not
N am e of the Com pany Rank Grade
Disclosed Disclosed
Reliance Industries Limited 85.71 14.29 1 A
Jindal Stainless Foundation 71.43 28.57 2 A
Indian Oil Corporation Limited 64.29 35.71 3 A
Chennai Petrolium Corporation Limited 64.29 35.71 4 A
GlaxoSmithKline Pharmaceuticals Limited 64.29 35.71 5 A
GTL Limited 57.14 42.86 6 A
Eli Lilly & Company India Pvt. Ltd 57.14 . 42.86 7 A
Bharat Petroleum Chemicals Ltd 57.14 42.86 8 A
Infosys Technologies Ltd 57.14 42.86 9 A
Motorola India Private Ltd 57.14 42.86 10 A
Sterlite Industries India Limited 50.00 50.00 11 A
Rashtriya Chemicals and Fertilizers Ltd 50.00 50.00 12 A
Hindalco Industries Limited 50.00 50.00 13 A
Satyam Computer Services Ltd 50.00 50.00 14 A
Adani Enterprises Limited 50.00 50.00 15 A
Hindustan Unilever Limited 50.00 50.00 16 A
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Ashok Leyland Limited 50.00 50.00 17 A
Mundra Port & Special Economic Zone Ltd 50.00 50.00 18 A
Arch Pharmalabs Limited 50.00 50.00 19 A
Ambuja Cements Ltd 50.00 50.00 20 A
Sundram Fasteners Limited 50.00 50.00 21 A
Hindustan Petroleum Corporation Ltd 50.00 50.00 22 A
Dr Reddy's Laboratories 50.00 50.00 23 A
Tata Chemicals Ltd 50.00 50.00 24 A
Tata Teleservices Ltd 50.00 50.00 25 A
Tata Consultancy Services 42.86 57.14 26 B
Chambal Fertilisers and Chemicals Ltd 42.86 57.14 27 B
Gujarat Industries Power Company Ltd 42.86 57.14 28 B
Kochi Refineries Limited 42.86 57.14 29 B
Asian Paints Limited 42.86 57.14 30 B
Cairn India Limited 42.86 57.14 31 B
Mahindra &Mahindra Limited 42.86 57.14 32 B
Coca-Cola India Inc 42.86 57.14 33 B
ICICI Limited 35.71 64.29 34 B
Apollo Tyres Ltd 35.71 64.29 35 B
Finolex Industries Ltd 35.71 64.29 36 B
GSFC Limited 35.71 64.29 37 B
Varan Shipping Company Limited 35.71 64.29 38 B
Piramal Healthcare Limited 35.71 64.29 39 B
GHCL Limited 35.71 64.29 40 B
Amara Raja Batteries Limited 35.71 64.29 41 B
Grasim Industries Limited 35.71 64.29 42 B
Aventis Pharma Limited 35.71 64.29 43 B
MRF Limited 35.71 64.29 44 B
Bayer Pharmaceuticals Pvt Ltd 35.71 64.29 45 B
Merck Ltd 35.71 64.29 46 B
Novartis India Ltd 35.71 64.29 47 B
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Abhijeet Group 35.71 64.29 48 B
ACC Ltd 35.71 64.29 49 B
DLF Ltd 35.71 64.29 50 B
Development Promotion Group 35.71 64.29 51 B
Gateway Terminals India Pvt Ltd 35.71 64.29 52 B
Jubilant Organosys Ltd 35.71 64.29 53 B
Bennett Coleman & Co Ltd 35.71 64.29 54 B
Exide Idustries Limited 28.57 71.43 55 B
Cummins India Limited 28.57 71.43 56 B
Apollo Hospitals Group 28.57 71.43 57 B
ICI India Limited 28.57 71.43 58 B
Sun Pharmaceutical Industries Ltd. 28.57 71.43 59 B
ESAB India Limited 28.57 71.43 60 B
Pfitzer Limited 28.57 71.43 61 B
Britannia Limited 28.57 71.43 62 B
Associated Capsules Pvt. Ltd 28.57 71.43 63 B
The Godavari Sugar Mills Ltd 28.57 71.43 64 B
Lodha Group 28.57 71.43 65 B
Tata Steel limited 21.43 78.57 66 C
United Phosphorus Limited 21.43 78.57 67 C
Thermax Limited 21.43 78.57 68 C
P&G Hygiene and Health Care Limited 21.43 78.57 69 C
Baxter India Pvt Ltd 21.43 78.57 70 C
Eisai Pharmaceuticals India Ltd 21.43 78.57 71 C
Genzyme India Pvt Ltd 21.43 78.57 72 C
MSD Pharmaceuticals Pvt Ltd 21.43 78.57 73 C
Novo Nordisk 21.43 78.57 74 C
JSW Steel 21.43 78.57 75 C
Centurion Bank of Punjab Ltd 14.29 85.71 76 C
Modicare Foundation 7.14 92.86 77 C
Sesame Workshop India 7.14 92.86 78 C
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5.3 Area wise performance score of Foreign Companies
In area wise performance score of the Foreign Companies several areas of corporate
social responsibility are identified. The list of the various areas is mentioned as below.
Table C
Rank wise and Grade wise analysis of areas of corporate social responsibility
of Foreign Companies
Sr. % % N ot
No A reas D isclosed D isclosed T otal R ank G rade
l Environment 74.67 26.67 100.00 1 A
2 Charity 66.67 33.33 100.00 2 A
3 Health 61.33 38.67 100.00 3 A
4 Safety 56.00 44.00 100.00 4 A
5 Communities 46.67 53.33 100.00 5 B
6 Training and Development 45.33 54.67 100.00 6 B
7 Security 26.67 73.33 100.00 7 B
8 Suppliers 25.33 74.67 100.00 8 B
9 Employment 24.00 76.00 100.00 9 C
10 Education 22.67 77.33 100.00 10 C
11 Quality 21.33 78.67 100.00 11 c
12 Art 9.33 90.67 100.00 12 c
13 Sports 6.67 93.33 100.00 13 c
14 Music 5.33 94.67 100.00 14 c
The performance of Social Responsibility by the companies varies from country to
country. It is possible that areas of Social Responsibility of developed countries may be
different then the areas of developing countries. From the annual reports of 75 selected
foreign companies, 14 different areas are recognized where companies are providing
assistance for development of the society.
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Environment, Charity, Health and Safety and their PSSR is 74.67%, 66.67%, 61.33% and
56.00% respectively. Moreover it is found that four areas where companies have
performed satisfactory in Social Responsibility and these four areas got B grade. These
areas are Communities, Training and Development, Security and Suppliers and their
PSSR is 46.67%, 45.33%, 26.67% and 25.33% respectively. Apart from that it is found
that there are six areas where companies have performed poor in Social Responsibility
and these four areas got C grade. These areas are Employment, Education, Quality, Art,
Sports and Music and their PSSR is 24.00%, 22.67%, 21.33%, 9.33%, 6.67 % and 5.33%
respectively.
5.3.1 Environment
The environmental problems in the foreign countries are growing rapidly. The increasing
economic development and a rapidly growing population that has taken the country from
300 million people in 1947 to more than one billion people today is putting a strain on the
environment, infrastructure, and the country’s natural resources. Major environmental
issues are forest and agricultural degradation o f land, resource depletion (water, mineral,
forest, sand, rocks etc.), environmental degradation, public health, loss o f biodiversity,
loss o f resilience in ecosystems, livelihood security for the poor.
Water shortages, soil exhaustion and erosion, deforestation, air and water pollution
afflicts many areas. Environmental pollution is one o f the most serious problems facing
humanity and other life forms on our planet today. Air pollution is one o f the components
o f environmental pollution.
The World Health Organization estimates that about two million people die prematurely
every year as a result of air pollution, while many more suffer from breathing ailments,
heart disease, lung infections and even cancer. Fine particles or microscopic dust from
coal or wood fires and unfiltered diesel engines are rated as one o f the most lethal forms
or air pollution caused by industry, transport, household heating, cooking and ageing
coal or oil-fired power stations. There are four reasons o f air pollution are - emissions
from vehicles, thermal power plants, industries and refineries. The problem o f indoor air
pollution in rural areas and urban slums has increased.
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Second component o f the environmental problem is water pollution. According to United
Nations report, Contaminated and polluted water now kills more people than all forms of
violence including wars. Fully 80 percent o f urban waste ends up in the country's rivers,
and unchecked urban growth across the country combined with poor government
oversight means the problem is only getting worse. Groundwater Quality and
Pollution is most alarming pollution hazards. Groundwater Quality and Pollution is most
alarming pollution hazards.
Plastic bags, plastic thin sheets and plastic waste is also a major source o f pollution.
Pollution due to biomedical waste is likely to spread disease dangerous to life and making
atmosphere noxious to health. Foreign countries produce about 3, 80,000 tonnes o f e-
Waste per annum, which includes only the waste generated out o f television sets, mobile
phones and PCs, a major chunk o f which comes from organizations. E-waste produced in
countries includes over 100,000 tonnes from refrigerators, 275,000 tonnes from TVs,
56,300 tonnes from personal computers, 4,700 tonnes from printers and 1,700 tonnes
from mobile phones. The unorganized recycling sector which fails to practice eco-
friendly e-Waste recycling methods release large amount o f toxic chemicals. The toxic
gases and the large volume o f Electronic Waste add environmental Pollution.
Carbon emissions have grown nine-fold over the past forty years. In this Industrial Age,
with the ever-expanding consumption of hydrocarbon fuels and the resultant increase in
carbon dioxide emissions, that greenhouse gas concentration have reached levels causing
climate change. Going forward, carbon emissions are forecast to grow 3.2% per annum
until 2020.
On investigation, it was found that majority o f the companies o f sample size have
included the environment aspect as one o f the significant areas. On measurement o f
area is found to be most common in most o f the selected companies and having 1st Rank
in the context o f its performance by the selected companies. It falls in grade A.
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Table No. 5.93
Disclosure score of Environment Component
E nvironm ent
Total 75 100
Graph No. 5.15
Graphical Presentation of Environment component
Environment
■ Disclosed m Not Disclosed
Foreign Companies have worked significantly for the environmental issues as part of
their Corporate Social Responsibility (CSR). The contribution of various foreign
companies for the environmental issues is as under.
• The Deutsche Bank implemented specific annual measures for the project
“Climate-Neutral by 2012,” such as buying renewable energy in Germany, Italy
and Switzerland, and has regionally adapted our global Sustainability
Management System, based on the ISO 14001 certification procedure.
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• RBS continuously doing work to reduce the impacts o f its operations covering
consumption, CO2 emissions, travel, water and paper use.
• PHP is committed to the principles o f continuous improvement in managing

environmental issues, including the proper management and monitoring of waste,
the reduction o f pollution and emissions and compliance with environment
legislation and codes o f practice.
• Devro has chosen to focus on fuel and electricity related CO2 emissions as the
impact on our carbon footprint o f our use o f refrigerant gases and business travel
is not significant.
• Devro has made investments to upgrade boiler control systems and pollution
control equipment.
• Volex work towards the requirement stated in the ISO 14001 Environmental
Management System.
• Volex ensures that special formulated compound materials are part o f the
sourcing and engineering services in order that compliance with ‘The Restriction
of Hazardous Substances’ (ROHS) which is aimed at reducing hazardous material
content in products.
• Premier Oil has been ISO 14001 certified since 2004 for its global operations and
company calculates its greenhouse gas (CO2 equivalent) emissions both for
operated assets and on equity basis for production across its global portfolio.
• Christian Dior has adopted “reduced loss irrigation” technique, which reduces
water consumption and actually improves the quality of the grapes and the size o f
vine. Christian Dior follows periodical inspections of irrigation systems to avoid
the risk o f leakage.
• Christian Dior remains committed to reducing its energy consumption and two
key areas are targeted in particular: the transportation of both raw materials and
finished products as well as the buildings used by the group.
• Christian Dior remains committed toward reuse o f water and recycle o f waste.
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• As a producer o f bricks, Wienerberger “uses” nature in a kind o f symbiosis: its
clay mining procedures are designed to minimize the impact on the environment,
and our clay-based products are ecologically friendly, natural products that can be
easily recycled.
• Wienerberger is committed to compliance with environmental protection laws,

climate protection, energy savings, the restoration o f clay mining sites, recycling
o f waste.
• Pendragon’s policy is to promote and operate processes and procedures which, so

far as is reasonably practicable, avoid or minimize the contamination o f water, air
or the ground, and to manage responsibly the by- product o f our activities such as
noise, water packaging and substances and the vehicle movements.
• Pendragon’s policy is to identify all potential hazards and assess the risks
presented by its activities and to provide systems and procedures which allow
team members at all levels to take responsible decisions in their day to day work
in relation to their own and others’ health and safety.
• WPP is focusing on reducing carbon footprint mainly from office energy

consumption and business flights and they are starting to co-ordinate plans for
waste reduction and water management in regions o f water scarcity.
• Charles Stanley has established relationship with the Carbon Trust. It focuses on
heating, cooling, lighting and information technology related energy use and
environmental controls. Charles Stanley has taken measures to increase energy
efficiency and reduce energy consumption.
• Chaucer purchases environmentally friendly stationary materials and has

recycling projects for paper, cardboard, plastic cups, printer and toner cartridges
and mobile phones.
• Workspace Group understands and manages carbon emissions; improves the

waste management; reduces the energy bills.
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Workspace Group has successfully established a robust energy consumption
monitoring system that can state the carbon emissions associated with energy use.
FirstRand has committed to extending Environmental and Social Risk Analysis

(ESRA) practices beyond transactions accounted for in terms o f the Equator
Principles.
FirstRand has set carbon intensity targets in order to monitor and manage its
carbon reduction from 10.2 metric tonnes o f CO2 emissions per capita per full
time employees.
Domino's is compliant with Euro V emissions standard and it uses route planning
software to minimize mileage, an on board system that encourages drivers to
drive in a manner that minimizes fuel consumption, and Saltron to improve diesel
quality and reduce emissions.
Firestone Diamonds endeavors to comply with the environmental regulations and

policies o f the areas in which it operates. Where necessary the group establishes
rehabilitation provisions to reflect current legislation within areas in which it
operates.
For quality, Domino's reviews its packaging to see where potential improvements
can be made and their boxes are already made from 80% recycled cardboard and
are 100% recyclable.
Royal Dutch Shell is working to improve energy efficiency and reduce GHGs
across all our operations and it uses advanced technology so as to continue to
reduce the need for fresh water.
Baring Emerging endeavors to comply with the environmental regulations and

operates.
BE Semiconductor operates according to ISO 14001 and ISO 9001 standards; it

does not consider any hazardous substances in plants and it has comprehensive
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environmental management system which help to sustain its position as a socially
responsible corporate citizen.
• Xaar’s manufacturing facilities in Stockholm and Huntingdon are both ISO 9001
and ISO 14001 certified.
• Aggreko works in co-operation with the manufacturers o f diesel engines in order

to meet new emission requirements in a timely manner. Aggreko is actively
researching the availability o f alternative mobile power sources that will reduce
the level o f CO2 .
• Erste Bank is participant o f the Carbon Disclosure Project (CDP) and is

committed to improving energy efficiency at its new headquarters and branch
offices. Erste Bank Hungry has implemented the option ‘cash withdrawal without
statement’ in its ATM network. Erste Bank Serbia contributes to environmental
protection include the following: recycling o f IT equipment, toner cartridges and
office paper, replacement o f regular light bulbs with energy-saving bulbs,
mandatory check if the lights, air-conditioners and other devices are turned o ff
after the end o f working hours, as well as strict control o f electricity, water and
heating consumption.
• Kier participated in the Carbon Disclosure Project (CDP), achieving a Carbon

Disclosure Leadership Index score o f 59. This places Kier in the top 80 o f the 236
FTSE350 respondents.
• The Paragon Group ensures redundant IT equipment is disposed o f within current

directives/regulations (WEEE- Waste Electrical and Electronic Equipment). 98%
o f such equipment is re-cycled.
• HypoVereinsbank’s system was certified complaint with the international ISO

14001 standard and validated in accordance with the European EMAS standard
(European Management and Audit Scheme). Both standards define requirements
which an environmental management system has to comply with EMAS from
European perspective and ISO from a global one.
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• Charles Taylor & Co is committed to reducing its carbon footprint and strives to
minimize its energy consumption through its energy management policy and by
encouraging staff to be aware o f the environment and to use energy though fully.
Moreover, electronic document management systems have been implemented in
company to reduce paper usage. Charles Taylor & Co is committed to providing
an environment in which individual talents can flourish and for there to be fair
and equal employment opportunities for all persons.
• Shinko acted as manager for Hamasai Kazaguruma series o f bonds publically

issued to local residents in order to facilitate local-resident participation in the
City o f Yokohama’s wind power generation facilities.
• A central aim o f the EeoSecurities’s CSR policy is to ‘neutralise’ the carbon

emissions inherent in its operations, by promoting emission reduction projects in
developing countries. As part o f this process, EcoSecurities calculated the
greenhouse gas emissions associated with its travel and office activities and had
this verified by Det Norske Veritas, a third party Auditor.
• In Rensburg Sheppards, IT equipment, printer cartridges and mobile phones are

sent to recycling organizations at the end of their useful lives. In order to mitigate
the environmental impact o f its car fleet, it operates a flexible car scheme to
enable employees to choose smaller and more fuel- efficient cars, without
sacrificing the financial value o f their benefit package.
• Close Brothers has implemented processes to manage environmental risks so as to

lower its greenhouse gas emissions and reduce and recycle, wherever possible,
waste materials but also continues to seek improvements. Close Brothers
continues to be a signatory to the Carbon Disclosure Project, which encourages all
businesses to disclose their climate change risks, opportunities and impact.
• Rotork pic is committed to maintaining the highest standards o f Environment,

Health, Safety and Security and the effective management o f these areas is an
intrinsic element o f the overall business ethos. The main site o f Rotork is having
ISO 14001:2004 and as a result o f complying with this standard waste sent to
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landfill from bath is reduced substantially. This reduction is achieved by
minimizing waste generation and by increased recycling specially o f wood and
cardboard.
• Share pic is actively seeking to increase the proportion o f its paper waste which is
recycled and has dedicated recycling bins and collections o f cardboard for
recycling.
• In respect o f waste management, Trifast uses the services o f an external

professional agency to manage and monitor activities using health check
compliance and advice on data collection systems. Promoting recycling, Trifast
follows the agency’s recommendation for appropriate waste disposal.
• Amlin is working to improve energy efficiency and reduce GHGs across all our
operations and it uses advanced technology so as to continue to reduce the need
for fresh water.
• Metalrax has achieved ISO 14001 status. Apart from that, Metalrax provides
resources to achieve environmental goals; minimizes the use o f raw material and
conserve energy; reduces waste wherever possible and co-operates with
customers and suppliers to promote environmental awareness at all levels within
supply chain.
• Domino has received a Gold Award at the Green Apple Awards for
Environmental Best Practice and been nominated as a Best Commercial
Recycling Champion awards for excellence in recycling and waste management.
• Vitec’s energy usage is closely monitored and reduced wherever possible. At

Vitec’s operations in Italy, the largest user o f energy, it has now switched over to
using electricity from renewable sources. Apart from that, Vitec strongly
encourages recycling of waste products, materials, paper and all other items that
can be recycled.
• Agfa succeeded in significantly reducing the usage o f natural resources and in

considering diminishing the emissions to the air. Agfa has made excellent
progress in its manufacturing plants in improving the eco-effiency for many
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environmental parameters. Due to the conscious efforts of Agfa, the use of
mercury was reduced by 97% due to the elimination of the intentional use of that
component in Agfa’s photographic material, C 0 2 emissions immensely decreased
by 41%, non-hazardous waste decreased by 10.4%, hazardous waste decreased by
6.3% and specific energy consumption dropped by 6.6%.
• RBS signed the Copenhagen Communique, a collective statement from businesses

that called for an agreement between countries that would give them the
confidence to invest in solutions to climate change.
• Hardy has become a carbon offset partner with Pure, the clean planet trust and has
made contribution to Pure which buys sufficient regulated carbon credits to
ensure that the Hardy business is carbon neutral. In addition, it continues its
efforts on recycling wherever feasible.
• Kier has also established a Group agreement with the National Community Wood
Recycling Project (NCWRP). Since the beginning of 2010 the NCWRP has
recovered over 120 tonnes of waste wood from its site, all o f which has either
been recycled or re-used, none going to landfill.
• Schroders recognized the efforts of Schroders in waste management by giving

Schroders a platinum rating in its Clean City Awards scheme. Apart from that, in
support of domestic and internationally agreed targets to cut greenhouse gas
emissions, Schroders monitors energy in its building.
• Cattles is committed to reducing its carbon footprint and strives to minimize its
energy consumption through its energy management policy and by encouraging
staff to be aware of the environment and to use energy though fully. Moreover,
electronic document management systems have been implemented in company to
reduce paper usage.
5.3.2 Charity
Charity is an integral part of every community as it brings harmony by bridging the gap
between the fortunate in life and the less fortunate. The main objective of charities is to
help the less fortunate in terms o f getting proper medical care, improving living
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conditions and even assisting in the proper education o f those who can hardly manage to
get it.
A number o f charity organizations have been established in different parts of the world
with the main goal o f helping out the economically challenged or disadvantaged people
especially in third world countries and also taking care o f the needy from even developed
countries. Most people do not take the time to donate to the charities yet a small donation
can make a very big difference in another person's life.
The most important aspect o f donating to charity is the fact that you will be helping out a
needy person get basic human necessities improving a life in the process. The
organizations work with various projects at once most o f which cover medical and
environment improvement for the less fortunate. By making a donation to the
organizations, you will be making it possible for medical camps covering things such as
cleft lip surgeries, sight restoration missions, projects for the disabled and elderly and
artificial limb projects among other depending on the needs o f the community.
The organizations depend on the donations to bring the services closer to the people. The
donations are what help in the hiring o f the best doctors and other services providers who
go to the ground where the camps are offering the kinds o f solutions the people from that
region require. Without the donations, it would be impossible to give smiles or restore
sights and even offer proper living environment for those who do not have access to the
services.
When considering making a donation to charity, it is advisable to check on the

organization's reputation and the kinds o f projects it has been dealing with or is dealing
with at present. This is because there are people who swindle others hiding in the
charitable organizations hence the importance o f ensuring that your donation indeed goes
to help out the less fortunate.
On investigation, it was found that some of the companies o f sample size have included
the Charity aspect as one o f the significant areas. On measurement o f performance score,
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this information. On measurement of performance score, this area is having 2nd Rank in
the context of its performance by the selected companies. It falls in grade A.
Table No. 5.94
Disclosure score of Charity Component
Charity
Total 75 100
Graph No. 5.16
Graphical Presentation of Charity component
Charity
■ Disclosed w Not Disclosed
Foreign Companies have worked significantly for the charity as part of their Corporate
Social Responsibility (CSR). The contribution of various foreign companies for the
charity is as under.
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• The Deutsche Bank employees personally contribute to charitable projects and
initiatives around the world by providing their experience and expertise with the
support o f the Bank.
• Charles Stanley nominates a different charity each year for the group to support.
Charles Stanley has selected the friends o f the National Unit at St. George’s
Hospital. Charles Stanley undertakes a number o f charitable activities, including
making donations to the Bhopal Medical Appeal, the Footsteps Foundation, the
Duke o f Edinburgh Awards, the Scouts Association, Dartmoor Search and
Rescue, Great Ormond Street Hospitals, Demelza and Macmillan Cancer Support.
• Chaucer supports Strode Park Foundation as its charity o f the year which raises
money to purchase a physiotherapy table and a hoist for the charity that provided
care and leisure services for people with disabilities.
• RBS supports 3800 charities and good causes around the world. Apart from that
RBS makes cash grants to the needed people.
• For Charity, Hardy has an active Charity and Social Committee in the UK which
organizes fund raising activities throughout the year and supports its aims by
encouraging employees to commit time to the activities and by contributing to the
funds raised. From time to time, Hardy makes ad-hoc charitable donations to
worthy causes identified by employees.
• For charity, Xaar held a fundraising event at the staff Christmas party to raise
money for East Anglia’s Children’s hospices (EACH) and Xaar also donated
money to the Haiti earthquake appeal.
• For Charity, Aggreko has contributed in terms of cash, employees’ time and other
services to a range of charitable community, disaster relief organizations and
registered UK charities.
• For charity, HypoVereinsbank is supporting charitable facilities, relief

organizations, churches and schools. Apart from that HypoVereinsbank gives
Christmas donation in terms of money to ten different organizations every year.
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• Schroders actively encourages all employees to participate in the community and
in civic and charitable causes. Apart from that UK employees are encouraged to
make charitable donations through the payroll system.
• Vantis has made charitable donations of 21,368 pounds for the financial year.
• Intermediate Capital Group made charitable donations of 8000 pounds principally

to local charities serving the communities in which the group operates.
Intermediate Capital Group also allows employees to take two days paid leave a
year to devote to charitable causes supported by the group further to its CSR
Programme.
• ICAP donated 7.1 million pounds to charitable organizations globally.
• Cardpoint made charitable contributions of 10,000 pounds to various charitable

organizations during the financial year.
• Canaccord is the title sponsor for the Big Brothers Whistler Golf Classic, a
charitable golf tournament that helps to raise over 4, 50,000$ each year.
• Helphire made several charitable donations including small donations to local

charities in the countries in which the group operates.
• City o f London Investment Management Company made charitable donations of

5,000 pounds to various charitable organizations.
• Mavinwood pic made charitable donations of 5,120 pounds to various charitable

organizations.
• Arc Fund Management Holding made charitable donations o f 1,250 pounds to

various charitable organizations.
• Rensburg Sheppards made charitable donations o f 24,000 pounds to various

charitable organizations.
• Close Brothers made charitable donations o f 1, 86,000 pounds to various

charitable organizations. Close Brothers contributed to recognized charities where
significant humanitarian or environmental incidents have occurred.
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• Rotork’s Charity committee has agreed to a grant of 35,000 pounds to the
Research Institute for the Care o f the Elderly to provide a Rotork room in a new
research facility.
• Advent Capital made charitable donations of 1,250 pounds to Lloyd’s Charities

Trust, 600 pounds to Learning for Life/Crossroads, 500 pounds to Little Haven
Children’s Hospice and 250 pounds to The British Red Cross Emergency
Response Appeal.
• Amlin’s primary charity partner is Macmillan Cancer Support and supports a

palliative care radiographer post at Guy’s and St. Thomas’ Hospital. Amlin has
raised funds for Childline and Hackney Quest and Little Havens, an Essex- based
children’s hospice. Amlin has made charitable donations to several local charities
including the Bermuda Foundation for Insurance Studies, the Family Centre and
The Bermuda Society of Arts.
• Imperial Energy made charitable donations o f 73,000$ to various charitable

organizations principally to local charities in the Tomsk region.
• Brewin Dolphin made charitable donations of 52,000 pounds to various charitable

organizations. Brewin Dolphin also sponsors a number o f charitable events like
Scottish Schools Cup which encourages rugby for children in all schools
throughout Scotland.
• Retec Digital made charitable donations o f 252 pounds to various charitable

organizations, principally to local charities in the Tomsk region.
• LPA Group made charitable donations of 776 pounds to various charitable

organizations.
• Domino made charitable donations o f 37,000 pounds to various charitable

organizations.
• Dewhurst made charitable donations to local schools, community projects and

worthy causes amounted to 20,000 pounds.
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• Vitec made charitable donations to local schools, community projects and worthy
causes amounted to 73,641 pounds.
• Enodis donated a transport vehicle to a local association and sourced about 4,

78,000 pounds of materials from local cooperatives o f disabled workers. Enodis
made total donation to 1,60,000 $ to 75 different organizations, ranging from
national causes like Ronald McDonald House and the Susan G. Komen Breast
Cancer Foundation, to local organizations such as the Art Reach o f Mid-
Michigan, Friends of Brooker Creek Reserve and the Children’s Museum of
Denver.
• The employees of Enodis pic also raised 30,000 pounds under the banner of
“Hands across Enodis.”
• Bond International software made several charitable donations including small

donations to local charities in the countries in which the group operates.
• Intermediate Capital Group has a corporate Give As You Earn scheme and also
manages a separate scheme for its staff. During the year donations were made to a
variety of charities as well as the donation o f surplus office equipment.
• Share pic facilitates and encourages charitable giving by its employees through a
monthly ‘casual dress’ day for which staff can nominate the charity to benefit.
5.3.3 Health
Health is one o f the most important aspects of our lives; however, it is also one of
the most neglected aspects, we are worried about our education, merits in college,
career, salary hike, weather, travelling, increasing fuel rates, and almost
everything around us, but seldom do we pay any importance to our health; at least
not until we face a problem.
Major diseases are as under:
• Cancer
• Autoimmune conditions
• Diabetes
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• Sexually Transmitted Diseases
• Genetic conditions
• Chromosome conditions
• Viral infections
• Bacterial infections
• Parasitic Infections
• Physical conditions
• Prion diseases
• Nutritional deficiencies
• Vitamin deficiencies
Various challenges in Health Sector
• One billion people lack access to health care systems.
• Cardiovascular diseases (CVDs) are the number one group o f conditions causing
death globally. An estimated 17.5 million people died from CVDs in 2005,
representing 30% of all global deaths. Over 80% o f CVD deaths occur in low-
and middle-income countries.
• Over 8 million children under the age o f 5 die from malnutrition and mostly
preventable diseases, each year.
• In 2002, almost 11 million people died of infectious diseases alone, far more than
the number killed in the natural or man-made catastrophes that make headlines.
(These are the latest figures presented by the World Health Organization.)
• AIDS/HIV has spread rapidly. UNAIDS estimates for 2008 that there are roughly:
o 33.4 million living with HIV
o 2.7 million new infections o f HIV
o 2 million deaths from AIDS
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Tuberculosis kills 1.3 million people each year, with 9.4 million new cases a year.
1.6 million People still die from pneumococcal diseases every year, making it the
number one vaccine-preventable cause of death worldwide. More than half o f the
victims are children. (The pneumococcus is a bacterium that causes serious
infections like meningitis, pneumonia and sepsis. In developing countries, even
half o f those children who receive medical treatment will die. Every second
surviving child will have some kind o f disability.)
Malaria causes some 243 million acute illnesses and 863,000 deaths, annually.
164,000 people, mostly children under 5, died from measles in 2008 even though
effective immunization costs less than 1 US dollars and has been available for
more than 40 years.
On investigation, it was found that many companies o f sample size have included
the health aspect as one of the significant areas. On measurement of performance
score, this area obtained 61.33 score that is out o f 75 companies 46 companies
had disclosed this information. On measurement o f performance score, this area is
having 3rd Rank in the context o f its performance by the selected companies. It
falls in grade A.
Table No. 5.95
Disclosure score of Health Component
Health
Total 75 100
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Graph No. 5.17
Graphical Presentation of Health component
Health
Foreign Companies have worked significantly for the health as part of their Corporate
health is as under.
• Chaucer has raised money to cover five months running expenses for a clinical
trial investigating hormone therapy to improve the treatment of prostate cancer.
• Chaucer donated ten crates of toys and games to the Misfits Motorcycle Club,
who support children’s hospital wards.
• FirstRand has a comprehensive HIV/AIDS policy and management strategy

covering the group’s entire workforce.
• Old Mutual has adopted a four-pronged strategy to address the social and
economic challenges caused by the FIIV/A1DS epidemic in South Africa.
• In South Africa particular attention was paid to Black Economic Empowerment

(BEE) and HIV/AIDS. The financial sector Charter (FSC) targets relating to BEE
and transformation continued to be met and exceeded in many areas by the Old
Mutual’s local businesses.
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• Xaar enhanced its programme by appointing a third party advisor to provide the
health surveillance service to its manufacturing facility in Huntingdon.
• Schroders promotes high standards o f health and safety at work for all employees
and has a globally implemented health and safety policy, which it expects all
employees to follow and which highlights its commitment to ensuring employees
are provided with a safe and healthy working environment.
• In Close Brothers, to combat stress in the work place staff need support in
maintain a positive work life balance. Measures to deliver this include ill health
protection, four times salary life insurance cover, time away from work, access to
medical service during working hours, and health screening, including on-site
cholesterol and blood pressure screening.
• PHP believes that spending on healthcare is driven by demographics as well as

the growth o f the economy. Primary care remains at the heart of the changes
going on in healthcare in the UK.
• Hardy is committed to the well-being o f its staff and offers an annual medical,
comprehensive medical insurance and provides gym membership, encouraging
staff to make use o f it.
• The Paragon Group has given significant amount o f donation and helped many
varied charities like The Children’s Heart Foundation, Children’s Safety
Education and the British Red Cross and Shelter.
• A health programs were launched in 2010 to standardize safety norms across all
Wienerberger companies.
• Every quarter FirstRand’s divisional heads of compliance meet with subject

matter experts, including occupational health experts, to discuss all incidents of
non-compliance.
5.3.4 Safety
The key to employee productivity is to keep them motivated. Employees can remain
motivated if they feel safe and happy at their workplace. This says a lot about the
importance o f workplace safety. Workplace safety is important for the very reason of
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improved productivity. It is only when the employees feel safe at work that they can
invest the fullest o f their capacities and exploits the best o f their potentials to work.
Workplace safety is the employer's and management's responsibility. It involves the

formation and implementation of safety programs. Employee insurance schemes and
employee safety policies help cover the risk an employee might suffer at work. Jobs,
which require the employees to travel or stay out o f their city or country, should cover the
risks involved in the journey and the on-site stay. Certain jobs require the employees to
engage in life-risking work; they require the employees to be part o f dangerous industrial
processes. Jobs, which put the safety o f their employees at stake, should also provide the
employees with the safety costs.
Workplace safety involves training programs that are meant to teach the employees to
handle risks. Employees need to be trained to react to impending dangers, if any. They
should be trained to fight risks and deal with accidents at work in case they occur. It is
important for the management o f a company to cater to the safety needs of its employees
through risk covers as well as training programs aimed at minimizing risk costs.
At the time o f the formation of a company, its safety goals, safety programs, policies,
plans and procedures need to be documented. The management should ensure the health
and safety of the employees by the means o f safety education programs. The importance
o f office safety can be promoted through the formation o f a safety committee that is
given the responsibility o f employee safety. Safety committees are helpful in increasing
employee involvement in the process.
Violence at workplace gives rise to serious issues pertaining to office safety. Acts o f
violence eclipse the atmosphere in the organization and can leave a permanent scar on the
company’s image. Violence at the workplace is sure to lead to frustrated employees in
turn leading to a decline in their productivity. The management should implement strict
measures to prevent acts o f violence at work. It should implement policies that safeguard
the employees against harassment, torture or ill-treatment from other employees.
Safety is important at a workplace, also because human resources are the most important
resources o f an organization. Safety at a workplace, also known as office safety refers to
the safety o f this valuable resource of an organization. Satisfied employees can earn for a
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company what money can't buy. Human life is priceless. It cannot be made up for, by
monetary compensations. It's important for organizations to understand that human
resources are its assets.
On investigation, it was found that many companies of sample size have included the
safety aspect as one of the significant areas. On measurement of performance score, this
context of its performance by the selected companies. It falls in grade A.
Table No. 5.96
Disclosure score of Safety Component
Safety
Total 75 100
Graph No. 5.18
Graphical Presentation of Safety component
Safety
B Disclosed y Not Disclosed
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Foreign Companies have worked significantly for the safety as part o f their Corporate
Social Responsibility (CSRj. The contribution o f various foreign companies for the safety
is as under.
• Christian Dior’s cosmetics products give customers unbeatable safety guarantees.

Christian Dior prohibits the use o f any ingredient whose safety is not completely
assured.
• Workspace Group improves customer safety and prevents any breach with health
and safety policies.
• Regal reports safety and environmental performance in accordance with the
Association o f Oil and Gas Producers (OGP) guidelines.
• For Safety, Aggreko uses to measure safety performance with the help o f
internationally recognized Frequency Accident Rating (FAR) which is calculated
by 200000 divided by the total hours worked.
• For Safety, Kier introduced Behaviroural Safety Leadership Programme. This
programme focuses on encouraging active discussion within workforce on safety
specific issues.
• For Safety purpose, in The Paragon Group all injuries, however small, sustained
by a person at work must be reported. According to The Paragon Group accident
records are crucial to the effective monitoring and revision o f the policy.
• Trifast’s managers ensure regular inspections and annual internal audits o f health
Sc safety performance and also have regular designated health and safety training.
These audits have been successfully reinforced by the use o f the British Safety
Council.
• For safety, Royal Dutch Shell launched a set o f 12 Life Saving Rules across Shell
to reinforce their drive towards zero fatalities and injuries by specifically
addressing work activities posing the greatest risks to life.
• Hardy undertakes regular workplace assessments addressing Safety and Fire
issues.
• The commitment o f Kier’s management and its supply chain partner ensured that
its accident incident rate has improves by 23% from 404 in 2010 to 312 in 2011
against Health and Safety Executive (HSE) benchmark o f 782.
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• In the matter of Safety, Volex provides a safe and clean working environment
. with systems and procedures o f a standard at least equivalent to those of
comparable manufacturing companies o f good reputation in the geographical area
o f operation.
• In Devro, each manufacturing business has at least one safety professional and all
accidents and incidents are folly investigated so that remedial or avoidance action
may be initiated and subsequently monitored.
• The directors o f Intermediate Capital Group are committed to developing and
maintaining a management culture that ensures safety and welfare o f employees.
• Chesnara places great importance on the safety and welfare o f its employees.
Relevant policies, standards and procedures are reviewed on a regular basis to
ensure that any hazards or material risks are removed or reduced to minimize or,
where possible, exclude the possibility o f accident or injury to employees or
•visitors.
• Vitec’s policy is to give the greatest importance to the safety o f its employees. In
the design, construction, operation and maintenance o f all the plant, equipment
and facilities, it is the duty o f management to do everything reasonably practical
to prevent personal injuries.
5.3.5 Communities
There are some powerful relationship realities between various community groups and
organizations. Constituents are asking more questions; decisions are taking longer. Very
small forces, sometimes individuals, can stop very big ideas and projects. People without
credentials have enormous credibility. Corporations and institutions must prove their
validity, honesty, and trustworthiness every day. In today's environment o f public
suspicion, gaining and maintaining public consent to operate has become an on-going,
top management concern for most businesses and large organizations. Community
relationships are effectively maintained primarily through engagement with various
publics and audiences within the community and your organization.
It is often stated that community relations are "public relations at the local level" or that it
is "living right and telling about it." It has also been explained as "having and keeping
friends in the community." These statements get to the heart o f community relations, but
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they are oversimplified definitions when the vital mission o f community relations is
analyzed clearly.
Community relations are the function that evaluates public attitudes, identities the
mission o f an organization with the public interest and execute a program o f action to
earn public understanding and acceptance. Like public relations, community relations are
something an organization has whether this fact is recognized or not. Unlike public
relations, community relations are usually limited to the local area. Business
organizations give attention to their community relations for good reason. Organizations
can exist and make a profit only as long as the public allows them to exist. The concept
that American free enterprise exists only to make a profit and is responsible only to its
official family has diminished to a great degree.
It has fast given way to the realization that there is also a responsibility to the community
in which the organization is located and that it is advisable for the organization to meet
this responsibility o f its own free will. While there is not universal agreement on the
specific benefits gained, organizations conducting planned programs cite many tangible
and intangible benefits from their community relations efforts. Benefits from good
community relations do not come automatically.
In fact, many organizations that are fine employers and outstanding corporate citizens fail
to realize the rewards to which their virtues entitle them. They miss the payoff because
they fail to tell about it. Communicating to key publics the benefits derived from sound
community relations further enhances an organization's overall program. Attitude surveys
reveal that community neighbors traditionally know little about companies in their towns
and the important part each plays in the civic programs o f their towns.
It's probably because community relations activities emulate the work done by public
relations practitioners on a regular basis. Consequently, the authors probably didn't think
it necessary to break out community relations activities from the work that's done every
day.
A company does not live in a vacuum. The citizens and groups that populate its
geographic operating area are essential to its operation. The employees live in the
community; they very likely grew up there. The company banks in the community.
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Municipal, county and state governments set the parameters by which the company can
operate.
On investigation, it was found that some of the companies of sample size have included
the Communities aspect as one of the significant areas. On measurement of performance
Rank in the context of its performance by the selected companies. It falls in grade B.
Table No. 5.97
Disclosure score of Communities Component
Communities
Total 75 100
Graph No. 5.19
Graphical Presentation of Communities component
Communities
■ Disclosed « Not Disclosed
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Foreign Companies have worked significantly for the communities as part o f their
Corporate Social Responsibility (CSR). The contribution o f various foreign companies
for the communities is as under.
• Devro actively supports disabled people by using local company specifically

created to cater for people with disabilities for the laundering o f uniforms.
• Volex has set standards in the relationships with their various groups of
stakeholders are typified by the values o f honesty, respect, diligence and
professionalism.
• Pendragon organizes events support local schools, hospitals and medical charities
as well as Comic Relief and the BBC’s Children in Need Appeal. Pendragon
supports and encourages these activities and welcomes the opportunities they
present for team building within the businesses and engagement with the
communities they serve.
• Chaucer supports British Heart Foundation, Bromley by Bow Centre, Cystic

Fibrosis and the Coins Foundation, which aims to help the needs o f the most
excluded communities in the world.
• Aggreko has a policy o f encouraging local teams to engage with the communities
in which they work, and each year they undertake innumerable initiatives to help
the disadvantaged or those affected by natural disasters.
• Kier introduced a Corporate Social Responsibility (CSR) and community

engagement template and model that were adopted by every regional business to
make its activities in this field both more consistent and more manageable,
together with the ability to record more closely the value in man-hours dedicated
to community work by its staff for charitable causes.
• Canaccord also sponsors a ‘street smart’ programme in London that encourages

safety and helps distressed children.
• Hiscox has maintained its involvement in its local communities with the strong
support o f its employees. Hiscox is a member o f the Lloyd’s Community
programme, which supports local initiatives concerning education, training,
enterprise and regeneration.
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• Rensburg Sheppards established a permanent endowment fund with the South
Yorkshire Community Foundation. This charitable foundation raises funds and
awards grants to community initiatives throughout the South Yorkshire area.
• In the broader community Share pic operates the annual Shares4Schools

competition which has been very successful, encouraging young people to take an
active interest in the stock market and equity ownership. Share pic is also
supporting The Share Foundation in its efforts to provide children without any
parental support in the Buckinghamshire area with an additional contribution to
their Child Trust Funds.
• Trifast aspires to be a responsible partner in the communities in which it operates

around the world. Trifast encourages all its businesses to support the particular
needs o f its communities to local charities and communities initiatives.
• Weir Minerals South America Peru took gifts to two local underprivileged
communities at Newmont Yanacocha and Laguna. Weir Minerals South America
has a variety o f initiatives including charity donations inside the San Bernardo
community. Weir SPM. Fort Worth employees donated personal care items and
cash donation for families in need in its local community.
• PHP provides purpose built healthcare properties for use by GPs, PCTs,
pharmacies and healthcare users thus indirectly benefiting the communities.
• Royal Dutch Shell engaged with its neighboring communities for the continuous
development o f the existing operations.
• Erste Bank Hungry has started teaching banking advisors sign language for the
deaf-mute in collaboration with the National Association for the Deaf and
Hearing Impaired.
• Chesnara aims to be sensitive to the cultural, social and economic needs o f our
local community and endeavour to protect and preserve the environment where it
operates.
5.3.6 Training and Development
Training and development is vital part o f the human resource development. It is assuming
ever important role in wake o f the advancement o f technology which has resulted in ever
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increasing competition, rise in customer’s expectation o f quality and service and a
subsequent need to lower costs. It is also become more important globally in order to
prepare workers for new jobs. In the current write up, we will focus more on the
emerging need o f training and development, its implications upon individuals and the
employers.
Noted management author Peter Drucker said that the fastest growing industry would be
training and development as a result o f replacement o f industrial workers with knowledge
workers. In United States, for example, according to one estimate technology is de
skilling 75 % of the population. This is true for the developing nations and for those who
are on the threshold o f development. In Japan for example, with increasing number of
women joining traditionally male jobs, training is required not only to impart necessary
job skills but also for preparing them for the physically demanding jobs. They are trained
in everything from sexual harassment policies to the necessary job skills. Training is
necessary for the individual development and progress o f the employee, which motivates
him to work for a certain organisation apart from just money.
On investigation, it was found that some o f the companies o f sample size have included
the Training and Development aspect as one o f the significant areas. On measurement of
falls in grade B.
Table No. 5.98
Disclosure score of Training and Development Component
Training and Development

Total 75 100
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Graph No. 5.20
Graphical Presentation of Training and Development component
Training and Development
Foreign Companies have worked significantly for the Training and Development as part
of their Corporate Social Responsibility (CSR). The contribution of various foreign
companies for the Training and Development is as under.
• The Deutsche Bank provides young people with training that enhances the skills
and talents they already possess.
• Premier Oil aims to provide its staff with safe working conditions as well as just
and competitive conditions and terms of employment. Through training and
appraisal, the company encourages staff to develop their own professional skills
to the mutual advantage of both the individual and company.
• WPP also supports ‘Employee Assistance Programs’, ‘Flexible benefit programs’,

Medical checks and health screening and Training on stress and time
management.
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• Charles Stanley has a dedicated learning and development adviser who ensures
that our training policy, designed to invest in staff, provide for career
development and allow for succession planning, is enforced.
• It is the policy o f Bond International software to offer equal opportunities to

disabled persons in matters of recruitment, training, career development and
promotion.
• The Paragon Group’s Human Resources policies are regularly reviewed to ensure
that they are non-discriminatory and promote equality o f opportunities. In
particular, recruitment, selection, promotion, training and development policies
and practices are monitored to ensure that all employees have the opportunity to
train and develop according to their abilities.
• In Lighthouse Group, it is the policy o f the group that training, career

development and promotion opportunities should be made available to all
employees.
• Brit Insurance’s Human Resource policies on recruitment, learning and

development and reward are continuously reviewed and are designed to evolve
whilst maintain the core aims o f attracting and retaining high caliber personnel.
• It is the policy o f Vantis to give full and fair consideration to employment

applications made by disabled persons and to offer them the same opportunities
for training and development as are made to other employees.
• The directors o f ICAP are committed to developing and maintaining a

management culture that ensures the health, safety and welfare o f employees.
• It is the policy o f Cardpoint that training, career development and promotion

opportunities should be available to all the employees.
• It is the policy o f Helphire to give full and fair consideration to employment

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• It is the policy o f Mavinwood pic to give full and fair consideration to
employment applications made by disabled persons and to offer them the same
opportunities for training and development as are made to other employees.
• Vossloh provides young people with training that enhances the skills and talents
they already possess.
• Cattles provides young people with training that enhances the skills and talents
• The Weir Group has adopted a behaviroural system known as SAFESTART

which has been rolled out to all operations and new employees are given this
training as part o f their induction.
• Brewin Dolphin monitors all continuing Professional Development being

undertaken and an annual Development Review is conducted with all members of
staff to identify any training requirements and to assist with career progression.
Appropriate training is then made available to all who require it.
5.3.7 Security
Job security is one o f the most important aspects o f working life. The importance o f job
security has become more significant during the economic downturn, with layoffs, pink
slips and hiring freezes becoming everyday news. Job security is an abstract as well as
tangible variable that everyone seeks during employment with a company. Job stability
and medium to long-term job security ensures you are motivated enough to be committed
to organizational objectives and goals and reap the commensurate rewards and benefits.
On investigation, it was found that some o f the companies o f sample size have included
the Security aspect as one o f the significant areas. On measurement o f performance score,
the context of its performance by the selected companies. It falls in grade B.
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Table No. 5.99
Disclosure score of Security Component
Security
Total 75 100
Graph No. 5.21
Graphical Presentation of Security component
Security
Foreign Companies have worked insignificantly for the security as part of their Corporate
security is as under.
• To enhance online security for customers, RBS launched a fraud prevention

software package free of charge for anyone who banks online with RBS.
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• RBS rolled out a ‘Safer Banking’ brochure in branches throughout the UK,
outlining the possible risks o f financial crime as well as fraud prevention tactics.
• Premier Oil’s security policy requires the identification o f risks to people, local
biodiversity and physical assets arising from its operations, and then to manage
these risks to levels that are as low as reasonably practicable (ALARP), in line
with its legal and other obligations and its strategy for continual improvement.
• Regal is committed to maintaining the highest standards o f Security and the
effective management o f these areas is an intrinsic element o f the overall business
ethos.
• Helphire is committed to maintaining the highest standards o f Security and the
effective management of these areas is an intrinsic element o f the overall business
ethos.
• Mavinwood is committed to maintaining the highest standards of Security and the
effective management o f these areas is an intrinsic element o f the overall business
ethos.
5.3.8 Suppliers
The Role of suppliers
Suppliers play a vital role in an organization's microenvironment. The relationship

between suppliers and organizations are built on a solid foundation o f value.) The growth
and the vision o f the organization depend heavily on the values that the suppliers can
offer. The extent to which organizations and suppliers work together toward their
respective or common goals is defined as Joint action. In this Joint, the supplier
contribute significantly in provides sources o f competitive advantages towards the
organizations against other competitors as well as save cost and achieve efficiency for the
organization.
Supplier and organization are interdependent on each other. This relationship develops
and nurture strong business ties and make both needed each other to achieve desired
goals. The ties can become stronger when both an organization and a supplier are highly
dependent on each other. The most important thing is that an organization cannot offer
customers superior service if the suppliers are not giving the organization the same.
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It is important that the organization has a high communication frequency and information
sharing with its suppliers. A good frequent contact and information sharing helps routine
issues such as product availability, order handling and delivery issues and reduce
uncertainty.
the Suppliers aspect as one of the significant areas. On measurement of performance
Rank in the context of its performance by the selected companies. It falls in grade B.
Table No. 5.100
Disclosure score of Suppliers Component
S u p p l ie r s
Total 75 100
Graph No. 5.22
Graphical Presentation of Suppliers component
pliers
■ Disclosed u Not Disclosed
Page 284
Foreign Companies have worked insignificantly for the suppliers as part o f their
Corporate Social Responsibility (CSR). The contribution o f various foreign companies
for the suppliers is as trader.
• Devro agrees terms and conditions with suppliers before business take place. The
group’s policy is to pay agreed invoices in accordance with the terms o f payment.
• It is the policy o f BlackRock and its subsidiaries to settle all investment

transactions in accordance with the terms and conditions o f the relevant market in
which it operates. Suppliers of goods and services are generally paid within 30
days o f the date o f any invoice.
• Domino's pays its suppliers on a pay on time basis which varies according to the
type of product and service provided by the supplier but it is typically between
seven and 28 days.
• It is Just Retirement’s policy to pay suppliers when they fall due for payment.
• Lighthouse Group’s policy is to settle terms o f payment with suppliers when

agreeing the terms of each transaction, to ensure that suppliers are aware o f the
tom s of payment and abide by the terms o f payment.
• It is the policy of Brit Insurance to agree appropriate terms and conditions in

advance with its suppliers and to make payment in accordance with those terms
and conditions, provided that the supplier has complied with them.
• In Carr, payment terms are agreed with each supplier and every endeavour is
made to adhere to the agreed terms.
• It is the policy o f Debts.co.uk pic to agree appropriate terms and conditions in

• It is the policy o f EcoSecurities to agree appropriate terms and conditions in

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• It is the policy o f LPA Group to agree appropriate terms and conditions in
• Dewhurst’s policy concerning the payment o f its trade suppliers is to arrange the
best possible terms with its suppliers and then pay as appropriate to those terms,
subject to satisfactory performance by the suppliers.
• The Weir Group’s policy concerning the payment o f its trade suppliers is to
arrange the best possible terms with its suppliers and then pay as appropriate to
those terms, subject to satisfactory performance by the suppliers.
• Most key suppliers o f Rotork are registered to ISO 9000. It is the policy o f Rotork
to agree appropriate terms and conditions in advance with its suppliers and to
make payment in accordance with those terms and conditions, provided that the
supplier has complied with them.
5.3.9 Employment
Employment is a major concern of all types o f industry. It is referred to as something

provide by companies and demanded by people who need earnings. Just recently, the
chairman o f the Federal Reserve emphasized in his prefabricated speech that the
organization and the government must work together in reducing the rate o f
unemployment in order to improve the rate o f production. Production is severely affected
by the increase o f unemployment since the start o f economic crisis.
Production efficiency is measured by the output o f the production process for a given
amount o f time. The amount o f output mostly depends on the size o f the labor force and
the skillfulness o f the laborers. If the size o f the labor force is small, the probability o f
achieving high production efficiency is also small because they won’t be able to produce
enough output in a given time. There must be enough number o f laborers to execute the
production process as efficiently as possible.
Efficiency is not just affected by the size o f the labor force and the time it takes to finish
the work. The worker’s proficiency in the job is also a vital component of the production.
If workers are skillful enough to perform the job well in a short span of time, then the
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size o f the labor force can be retained or reduced. With exceptionally skilled labor
workers, the size o f the require workforce can be highly variable. Labour or employment
is a major component in business production. To be employed, a person must possess the
primary skills associated with the nature of the production. He or she must be able to
contribute labor and expertise to the endeavor of the company. Specified skills are
important in any employment type, especially in semiconductor employment.
Semiconductor employment is an employment type that involves companies related to

manufacturing and employees with skills acquired from professional training or tertiary
course of education. Employees in companies run by semiconductor jobs usually have a
background in engineering, electronics and telecommunication.
Different types o f businesses require different professionals. The expertise o f an applicant

for semiconductor employment is an important factor that leads him or her to a certain
position in a company. This expertise is acquired from years o f formal education and
further training, usually by the company, providing an amount o f skill needed for better
production efficiency.
Employment aspect as one o f the significant areas. On measurement o f performance
score, this area obtained 24.00 score that is out o f 75 companies 18 companies had
Rank in the context o f its performance by the selected companies. It falls in grade C.
Table No. 5.101
Disclosure score of Employment Component
Employment
2 ' Not Disclosed 57 76.00
Total 75 100
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Graph No. 5.23
Graphical Presentation of Employment component
Employment
a Disclosed
>
y Not Disclosed
Foreign Companies have worked insignificantly for the employment as part of their
Corporate Social Responsibility (CSR). The contribution of various foreign companies
for the employment is as under.
• Devro provides equal opportunities for employment, training, career development

and promotion regardless of age, sex, colour, race, religion, ethnic origin or other
criteria.
• It is the policy of Albemarle & Bond to give full and fair consideration to the
employment of disabled persons in jobs suited to their individual circumstances
and, as appropriate, to consider them for recruitment opportunities and career
development.
• In Lighthouse Group, applications for employment by disabled persons are given
full and fair consideration for all vacancies and in the event of employees
becoming disabled, every effort is made to retrain them in order that their
employment with the company may continue.
• In Carr, employment policies are designed to provide equal opportunities
irrespective of colour, ethnic or natural origin, nationality, sex, and religion,
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marital or disabled status. Full consideration is given to applications for
employment by and continuing employment, training and career development of
disable people..
• Chesnara selects, recruits, trains and promotes the best candidates based on
suitability for the role and treat all employees and applicants fairly regardless of
race, gender, marital status, ethnic origin, religious beliefs or disabilities.
• Hiscox selects, recruits, trains and promotes the best candidates based on
suitability for the role and treat all employees and applicants fairly regardless o f
race, gender, marital status, ethnic origin, religious beliefs or disabilities,
• Helphire selects, recruits, trains and promotes the best candidates based on
• Mavinwood pic selects, recruits, trains and promotes the best candidates based on
suitability for the role and treats all employees and applicants fairly regardless of
• EcoSecurities selects, recruits, trains and promotes the best candidates based on
• ADDLeisure is committed to a policy o f recruitment and promotion on the basis
o f aptitude and ability without any discrimination o f race, gender, marital status,
ethnic origin, religious beliefs or disabilities.
• In Brewin Dolphin, employment policies are designed to provide equal
opportunities irrespective o f colour, ethnic or natural origin, nationality, sex, and
religion, marital or disabled status. Full consideration is given to applications for
disable people.
• In Dewhurst. All employees are treated fairly and equally irrespective o f gender,
ethnic origin, religion, nationality, marital status, sexuality or disability.
• Charles Stanley has recently established a relationship with Tower Hamlets
College with a view to employing applicants from the college into full time
positions within the group.
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• Erste Bank Osterreich started the “Osterreich Initiative” as part o f the “Helping
Hands” campaign. Unemployed persons were given bank accounts free o f charge
for the period o f one year.
• Metalrax is committed to providing an environment in which individual talents
can flourish and for there to be fair and equal employment opportunities for all
persons.
• In Vitec, employment policies are designed to provide equal opportunities
irrespective o f colour, ethnic or natural origin, nationality, sex, and religion,
disable people.
• Agfa is committed to providing an environment in which individual talents can
flourish and for there to be fair and equal employment opportunities for all
persons.
• Brewin Dolphin is committed to providing an environment in which individual
talents can flourish and for there to he fair and equal employment opportunities
for all persons.
5.3.10 Education
Education is very important among all o f us, the fact which is commonly nothing to deny
among any. It’s the education which transforms a person to live a better life and more
importantly in a socially well-being. It educates us with all the needed attributes in
leading our life in a proper lifestyle. Education does make a remarkable effect on one’s
personality. Getting educated and finally earning a professional degree prepares you to be
a part and contribute in good organizations, companies or institutions. Education is the
one which provides us the thrust in getting ahead and doing something constructive in our
near future.
Education involves gathering of knowledge in whatever aspects. It helps a person to draw

the best out of their mind and spirit. Education plays a vital role in the personal growth
and the social development among all o f us. It imparts us with all the power and
necessities in making a noticeable mark in any of the field. In all in all, it is one’s
education which decides what one can make out in their life. With the high urgency o f
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education among all people, many of the nations have already come up with their ideas in
maximizing the literacy among all. It becomes a quite challenging factor among many o f
the developing countries in spreading the awareness o f education. But, in spite o f that,
one can hear a number o f cases where almost all the people get the privilege to get
educated provided by the governing bodies, which is indeed a positive sign. On account
of the high importance o f education among everyone, steps taken by respective governing
bodies have eventually led a high literacy rate among many regions. It is on imparting
education among all by which one can learn to get civilized and leading their life in a
healthy way.
It has been an acceptable fact all throughout the world that education is the only
fundamental way by which a desired change and upliftment in the society can be taken
into effect. In order to attain such a proper society, first o f all schools need to be real
centers of learning. Although education doesn’t belong for any particular age group, it
becomes of high importance especially among children as it becomes the deciding factor
of their future. It has been observed through psychological research that a proper mindset
or favorable attitude towards life do develop in the very early stages o f child growth.
Education is the solution o f any types o f problems. It is education which promotes good
habits, values and awareness towards anything like terrorism, corruption and disease.
Technology along with mass media here' plays a good role in continuing the
communication o f education through known and unknown persons. Education is the
strength to a person. It provides us with the knowledge in determining what is good and
bad for them.
Education is not just a matter of training the mind. Training makes for efficiency, but it
does not bring about completeness. Knowledge and efficiency are necessary, which
brings up by education. Education should help us to discover lasting values;
unfortunately, the present system o f education is making us submissive, emotionless and
deeply thoughtless.
Systems, whether educational or political, are not changed without explanation; they are
transformed when there is a fundamental change in ourselves. The individual is o f first
importance, not the system; and as long as the individual does not understand the total
process o f himself, no system can bring order and peace to the world.
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the Education aspect as one of the significant areas. On measurement of performance
disclosed this information. On measurement of performance score, this area is having 10lh
[ able No. 5.102
Disclosure score of Education Component
Education
Total 75 100
Graph No. 5.24
Graphical Presentation of Education component
Education
m Disclosed nINot Disclosed
Foreign Companies have worked insignificantly for the education as part of their
Corporate Social Responsibility (CSR). The contribution of various foreign companies
for the education is as under.
Page 292
• The Deutsche Bank’s education initiatives for children and young people around
the world give them a fair chance regardless o f gender, race or the educational
background of their parents.
• Wienerberger work together with recognized organizations, which the company
supports by providing free bricks for the construction o f educational facilities and
buildings.
• Wienerberger has supported training and educational programs in Dakoussa.
Together with the association “Aide et Action”, these programs are developed to
go beyond individual campaign and draw attention to the problems o f children by
gathering broad-based support.
• Employees o f Chaucer have participated in the Reading Partners Scheme,
managed by Tower Hamlets Business Partnership, dedicated over 167 hours to
help 40 children develop their literacy and communication skills.
• Erste Bank Serbia continued to support the development o f education through
standard grants to elementary and secondary schools as well as by supporting
alternative educational programmes such as the 2nd World Biennial o f Student
Photography o f Art Academy, Novi Sad; the 3rd Science Festival, Belgrade; the
laboratory o f Famous People, a selection o f the best science communicator, which
was organized by the British Council and Serbian Broadcasting Corporation; and,
the “Adventure COOLture” a free multimedia CD with a presentation of Belgrade
cultural events for children.
• For Education, Canaccord establishes the Canaccord Learning Commons at the
University o f British Columbia supports student access to new information
technology tools and will help to highlight the Sauder School of Business as a
global leader in management thinking.
• Shinko has an internship programme that provides university students with
valuable work experience. Shinko also sponsors courses in finance at Keio
University. Seikei University and Waseda University.
• Rotork became a participating member of an initiative o f the Engineering
Development Trust and will be sponsoring a relevant project being undertaken by
pupils in the sixth form of a local Bath school studying science subjects.
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• The Weir Services Australia sponsors two engineering Scholarships at the
University o f New South Wales. Weir Minerals Australia sponsors a PhD student
and Post Doctorate Fellow who are working on research programme at the
University o f Alberta, Edmonton, Canada. Weir Minerals also sponsors a research
programme at the University o f Akron, USA into a study o f wear fundamentals of
elastomeric materials. Weir Minerals South America sponsors a chair at the
University School o f Engineering to support a professor in the Structural and
Seismic Isolation discipline. They also sponsor a chair at the University School of
Metallurgical Engineering to support a professor in the Metallurgic and mining
discipline.
• WPP has its own ‘Mini MBA’ program, designed to build functional knowledge
and abilities. It combines online tutorials and simulations with instructor- led
classrooms training.
• Charles Stanley has fundraising activities for Lawdale School with the proceeds
raised being used to arrange extracurricular activities for the children.
• RBS employees deliver lessons in secondary schools designed to help young
people to manage their money and they provide resources for teachers to do the
same.
• Share pic contributes to the work o f PFEG. The Personal Finance Education
Group, which is implementing FSA policy for financial education in secondary
schools throughout England.
53.11 Quality
Aristotle once said, “Quality is not an act, it is a habit.” Quality is associated with
consistency. A client who is satisfied and happy with the first buying experience needs
and wants to be equally happy on each further occasion or even happier. The only time
when inconsistency is welcome is when quality improves. Going below the standards is
unacceptable and may take your business to ruins. Most clients who really care about
quality are willing to pay a bit more to obtain it and see ‘the extras’ as worth the
additional expense.
In large companies, quality is so important that many they have a separate quality
assurance department. This is to make sure that the company’s products and services
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meet the required quality standards. These large companies give a lot of attention to
quality because they know that the quality of the product or service that they provide
ultimately impacts their brand. The same thing is true in your case. Providing quality
products and services can set your business apart in the market teeming with low-class
products.
On investigation, it was found that few of the companies of sample size have included the
Quality aspect as one of the significant areas. On measurement of performance score, this
information. On measurement of performance score, this area is having 1l lh Rank in the
Table No. 5.103
Disclosure score of Quality Component
Q u a lity
Total 75 100
Graph No. 5.25
Graphical Presentation of Quality component
Q uality
■ D is c lo s e d m N o t D is c lo s e d
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Foreign Companies have worked insignificantly for the quality as part o f their Corporate
Social Responsibility (CSR). The contribution o f various foreign companies for the
quality is as under.
• Devro is conscious of the need to ensure compliance with national and

international legislation. The group takes product traceability seriously and has
system to ensure traceability at all stages o f production, processing and
distribution as required by Article 18 o f EU Regulation 178/2002/EC.
• Devro aspires to achieve high levels of food quality and food safety, supported by
general registration to ISO 9001:2008 by all o f our manufacturing facilities and
routines audits by appropriate local authorities.
• Workspace Group is committed in managing customers and delivering high

standards in quality.
• Renaissance US Growth inv. is committed in managing customers and delivering

high standards in quality.
• The policy o f Aggreko is to provide high standard quality and exceptional

customer services.
• Trifast expects all o f its business activities to be conducted in accordance with

high standards of quality and full compliance with all applicable national and
international laws.
• Domino has a group wide quality programme which has the objective o f ensuring
that customers are always satisfied with the product and services supplied. Mr.
Bond is the director with overall responsibility for quality and for customer
service generally. The quality programme emphasizes the need for all employees
to take responsibility for their own work. The Domino is committed to ensuring
that employees attend quality programmes and there is an internal quality
assurance department which measures overall quality performance.
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5.3.12 Art
Art is such a simple term but it is difficult to define. To a child, art is drawing and
coloring. For celebrities, art is acting and entertaining. For designers, art is trend and
fashion. The definition o f art can be very objective. Different sectors have their own
definition o f art. They have various standards too. For a mother, the drawings of her
children are works o f art. For museums, art is the genuine creation o f a significant artist
in the past. Just like its definition, its significance also varies. There are various forms of
art today, and each is important to the artist involved. A good example is a musician.
Music is a good example of art. That is why singers are called artists. For a songwriter,
each song has a story that he wants the people to hear. For most writers, this is very
personal.
For various artists, art is way o f expressing themselves. You may have seen an abstract
oil painting, although you cannot recognize the patterns and strokes o f the artists, it is
very important for the painter. For him, it represents his emotion and his character. It can
symbolize his anger and frustration. However, it can also represent his love and
compassion. Anyone who sees it can also use it to represent how they feel. Strokes and
colors can evoke certain emotions from other people. This is why most people want to
buy pieces o f artwork. For others, it represents their dreams. The television today has
produced several competitions that opened the doors for various dreamers. There are
dancers across the country who lined up to audition because all their life they wanted to
dance in front of an audience who appreciates what they can do. Many have gone to
school to enhance their skills so that they can be among the best dancers in the world.
Like music, dancing is a form o f art that can evoke various feelings. Aside from love,
dances can also evoke sensuality, excitement, fun, passion, anger, and happiness. Art here
is more than entertainment and talent. It is more o f touching people’s life through their
moves and choreography.
Today, art also symbolizes comfort. One can see art in many beautiful and comfortable
homes. Interior designers are also artists in many ways. They match things to provide a
wonderful space for their client. Seeing the overwhelming reactions o f their clients gives
them satisfaction.
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Art aspect as one of the significant areas. On measurement of performance score, this
Table No. 5.104
Disclosure score of Art Component
Art
1 Disclosed 7 9.33
Total 75 100
Graph No. 5.26
Graphical Presentation of Art component
Art
Foreign Companies have worked insignificantly for the art as part of their Corporate
Social Responsibility (CSR). The contribution of various foreign companies for the art is
as under.
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• The Deutsche Bank supports talented young artists and strives to provide access
to art for as many people as possible.
• For Art and Culture, Erste Bank has acted as a partner for the Viennale, Austria’s
largest film festival. “Kontakt” is Erste Group’s programme for the arts and civil
society and serves as the Group’s framework for all o f social and cultural
initiatives and activities. Erste Group has been supporting the VIENNAFAIR -
International Art Fair with. Erste Bank Hungry became a strategic sponsor to
Muveszetek Paltaja (Palace o f Arts), a cultural centre acclaimed in Hungry. Erste
Bank Serbia supports Sterija Theatre Festival, a competitive festival of national
drama and theatre; the Zmaj Children Games, the largest children’s event in
Serbia; the Belgrade Summer Festival, the Belgrade JAZZ Festival.
• With regard to fine arts, HypoVereinsbank’s art collection comprises more than
25000 works, which are on display to its customers and employees in its network
of branches. In addition, HypoVereinsbank has made valuable painting including
works by Goya and Boucher, accessible to the public by permanently lending
them to top museums like the Alte Pinakothek in Munich.
• Canaccord is sponsor o f Canaccord Capital Exploration Gallery at the Vancouver

Aquarium.
• Hiscox Art Projects, a contemporary exhibition space situated in the London

office with free entry to public, continues to provide artists with opportunities to
exhibit their talents. Apart from that, Hiscox has committed to a multi-year
' donation toward the Bermuda Masterworks Foundation, which aims to repatriate
artworks by Bermuda artists or featuring Bermuda landscapes.
• For Art and Culture, Shinko supports Masterpieces of the Museum Island, Berlin;
Masterpieces from the National Galleries o f Scotland; NHK Symphony
Orchestra; Tokyo Opera Nomori; Japan- Bulgaria Cultural Exchange Concert and
other events.
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® For Arts, Rensburg Sheppards is a partner o f the Royal Liverpool Philharmonic
Orchestra, through the Arts and Business initiative, and has continued its support
for the Huddersfield Philharmonic Orchestra and Leeds Festival Chorus.
5.3.13 Sports
Sports are essential not only for the physical fitness and growth o f a child, but also for his
mental growth. The importance of sports in education can be gauged by the way it helps
in inculcating values such as dedication, discipline and responsibility in children, at the
same time teaching them many relevant life lessons. Even for adults, playing sports such
as tennis or golf or the various extreme sports, has its own set o f advantages. Sports such
as football or baseball involve lots o f physical activities. Sports and exercises help in
strengthening and toning the muscles and bones in the body. In short, the importance and
benefit of sports for kids is that it keeps them in an excellent shape. When children or
adults plays team sports, be it cricket or hockey, they learn to work in groups. They learn
that if the team wins, they win and if the team loses, they lose. This way they learn how
to work in groups. Thus, the importance o f sports for kids is that they understand what
team spirit is and thus, when they grow and actually start working, it will help them
immensely in building relationships with their co-workers, and also to work in harmony
with others. Sports make people mentally strong. Success and failure are both parts of
sports as well as life. A sportsman knows that there will be times when he will win
matches; there will also be times when he will lose them. A sportsperson knows how to
handle defeat and thus, treats success and failure equally. This is an important life lesson
too, which sports can teach a person. Besides this, another importance o f sports for
children or for adults is that it teaches them how to handle competition, and be fearless
when facing the adversaries.
Children and adolescents ooze with physical energy. When they are involved in sports,
their physical energies are used up in a constructive way. Teenage is such an
impressionable age, if adolescents are given free time they might get involved in wrong
activities or may fall in bad company or may also display anti-social behavior. Thus, the
importance of sports in society is that it keeps adolescents from becoming anti-social
elements, which might otherwise disturb the delicate fabric o f society.
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Regularly indulging in sports helps in keeping the immune system strong and hence,
prevents any kind o f disease from occurring. It also increases the appetite of the person.
Thus, sports promote good health. Sports inculcate self-confidence in a person. When a
child or a person excels in a particular sports, he becomes very self confident. Sports
inculcate discipline, dedication and responsibility in a person, which he is able to apply in
other areas of life as well. This makes him achieve success in every sphere of life, thus,
making him even more confident.
In sports, a person has to make quick decisions depending upon the situation that he is in.
Thus, a person who is involved in sports is able to make wise and quick decisions in other
areas o f life as well.
Sports aspect as one of the significant areas. On measurement of performance score, this
information. On measurement of performance score, this area is having 13th Rank in the
Table No. 5.105
Disclosure score of Sports Component
Sports
1 Disclosed 5 6.67
Total 75 100
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G raph No. 5.27
G rap h ical Presentation of Sports component
Sports
Foreign Companies have worked insignificantly for the sports as part of their Corporate
Social Responsibility (CSR). The contribution of various foreign companies for the sports
is as under.
• Domino's undertakes a programme of charitable giving both at a corporate level

and through its franchises and stores. Its main corporate charities are Special
Olympics GB in the UK, a charity for children with serious illnesses in the
Republic of Ireland.
• Erste Bank has been supporting the school soccer and volleyball leagues. This
commitment is the longest existing sponsorship for the promotion of young
athletes in Austrian sports. In addition Erste Bank sponsors international and
national sport events, and several highly popular teams, such as the men’s
handball team of Bekes.
• Brit Insurance gave assistance to donating 100000 pounds to the Oval Cricket
Relief Trust in relation to the charity Twenty20 cricket match between Pakistan
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and the International XI held at the Brit Insurance Oval on 10 july 2006 to raise
money for the president’s Earthquake Relief Fund.
• For Sport, Shinko supports Sapporo Half Marathon; All Japan Tennis
Championships and other events.
Enodis supports the Michigan Special Olympics which provides sports training and
athletic competition in a variety o f Olympic type sports for children and adults with
intellectual disabilities.
5.3.14 Music
Art and music are basic human functions. Humankind and art cannot function without
one another. We have the burning desire to create, whatever it may be and however tiny
or grand. The interaction with sound is unavoidable, either to make it or take pleasure in
it. People have always found music significant in their lives, whether for enjoyment in
listening, the emotional response, performing, or creating. This is no different for
classical music or contemporary concert music. Both the music has immense worth for
our society; however, the problem we all know in this field is that this music is little
known and hence underappreciated.
It goes without saying that in mainstream American culture, classical or concert music is
not a huge part o f people's lives. There are still stigmas that contribute to this, as well as
the practices o f the government in the last two decades (declining music education in
schools on the local level, resistance to increased NEA funding and less visibility o f the
arts on the national level; let us hope that the Obama administration can start to reverse
these trends). Many people may still believe that classical music is for the rich, older, and
the well-educated. Others may feel awkward about going to classical music events
because they feel as if they need to act and dress a certain way in order to enter the
concert or recital hall. Even more, the pretentiousness and elitism that some artists exhibit
is amplified by some television shows, commercials, plays, books, by people of influence
and even themselves, which distance musicians from mainstream society. While some of
this is true, as with nearly any stereotype, it is not entirely true. With the impression that
concert music has on society, the majority decide that it is not "for them" simply because
they believe it has no relevance or worth to their lives. This is further compounded by the
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past government's lack o f interest in promoting and supporting the arts, whether it is to
fund arts organizations or arts education. Now, the current government give us hope and
we have seen evidence of its commitment; but most importantly our American society
needs to believe that everyone can find worth and enjoyment in classical/concert music.
The most common way one becomes involved with music is through listening or
attending a musical event. Listening at home on a CD player, or in the car, on the
computer, or on an iPod can be a very personal and fulfilling experience. Music sets a
mood and a vibe as we hear it in lounges, bars, parties, or other social events. Also,
attending a concert is unique as it offers the excitement o f hearing live musicians while
providing the sound as it is meant to be heard.
Music can also stimulate the mind. There are many things in music, to which one can
listen and bring attention. One can be mindful o f the melodies or themes, the harmony,
the driving or relaxed rhythms, the color o f the sounds, the activity o f a piece, how the
sounds are produced, or how they all relate to one another, all while, possibly figuring out
how the composer conceived the piece. Focused and attentive listening is an incredible
experience that allows one to be lost in a foreign sound world.
Concert music is the music that is not only pleasing to the ears and mind but also
nurturing for the soul. It has been long said that music gives one an emotional response.
Characters o f varying degree that are found in music, can affect one’s mood. Music can
raise someone’s mood, get them excited, or make them calm and relaxed. Music also -
and this is important - allows us to feel nearly or possibly all emotions that we experience
in our lives. The possibilities are endless.
One o f the great things about music in general, and in particular concert music, is that
playing it opens up a whole new world o f experience that further enhances the mind,
physical coordination, and expression. Music lovers, who are also amateur performers,
may choose to play in community ensembles (orchestra, band, choir), take lessons,
perform with others, compose, and nearly anything else a professional musician may do,
while maintaining their regular lives. All o f this involves intense physical coordination in
performing an instrument alone or with others, while reading musical notation, and
adding delicate or strong nuanced changes to the music that only a performer can bring.
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In general, to an amateur musician, music can provide an escape from everyday life or an
alternative means of expressing one's own capabilities. It is an important part of their
lives and fills a need or an urge to create music.
Music aspect as one of the significant areas. On measurement of performance score, this
Table No. 5.106
Disclosure score of Music Component
Music
1 Disclosed 4 5.33
Total 75 100
Graph No. 5.28
Graphical Presentation of Music component
Music
/
95%
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Foreign Companies have worked insignificantly for the music as part of their Corporate
Social Responsibility (CSR). The contribution of various foreign companies for the music
is as under.
to art and music for as many people as possible.
• Due to the initiative o f the Deutsche Bank the Berliner Philharmonikar, one of the
classical orchestras on the globe, has created a first in classical music- the “digital
Concert Hall.”
• HypoVereinsbank sets standards in classical music. HypoVereinsbank is not only

one o f the patrons o f huge festivals held in Bayreuth, Munich and Salzburg, it also
supports regional benefit concerts at locations where it maintains operations, such
as concerts in Rheingau, in Passau and in Wurzburg or the Richard- Strauss
concerts in Garmisch.
5.4 Company wise performance score of Foreign Companies
In company wise performance score o f the Foreign Companies several areas o f corporate
social responsibility are identified. The detailed analysis o f company wise performance
score of foreign companies is as below.
During analysis it is found that the range o f PSSR was from 0.00% to 78.57%. This
shows significant difference in the context o f Social Responsibility performance. There
are 21 companies out o f 75 which had excellent results i.e. their PSSR was found to be
more than 50%. So these companies got A Grade. These companies are Deutsche Bank,
Charles Stanley, Royal Bank of Scotland (RBS), Domino's Pizza, Old Mutual Pic,
Aggreko Pic, Erste Group Bank, Kier Group pic, Paragon Group, Intermediate Capital
Group pic, Chesnara pic, Helphire Group pic, Mavinwood pic, Close Brothers Group pic,
Rotork pic, Share pic, Trifast pic, Brewin Dolphin Holdings pic, Metalrax Group pic,
Vitec Group pic and Weir Group pic.
Moreover it is found that that there are 35 companies out o f 75 which had satisfactory
results i.e. their PSSR was found to be between 25% to 50%. Therefore these companies
got B Grade. These companies are Devro pic, Volex group pic, Premier Oil pic,
Wienerberger, Pendragon pic, WPP group pic, Chaucer holdings, Workspace Group,
Bond International Software pic, Royal Dutch Shell Pic, Hardy, Regal Petroleum, Xaar
pic, Just Retirement pic, HypoVereinsbank, Lighthouse Group, Schroders, Brit Insurance,
Vantis pic, Carr’s Milling Industries pic, ICAP pic, Charles Taylor Consulting pic,
Canaccord Capital Inc., Hiscox Ltd, Debts.co.uk pic, Shinko Securities Co Ltd,
EcoSecurities Group pic, Rensburg Sheppards, Cattles pic, Amlin pic, Imperial Energy
Corporation pic, LPA Group pic, Domino Printing Sciences pic, Dewhurst pic and Agfa
Gevaert.
Apart from that it is found that there are 19 companies out o f 75 which had poor results
i.e. their PSSR were found to be less than 25%. Therefore these companies got C Grade.
These companies are Primary Health Properties (PHP), Christian Dior, Albemarle &
Bond, BlackRock World Mining Trust pic, Firestone Diamonds pic, FirstRand, Baring
Emerging pic, BE Semiconductor, Renaissance US Growth inv. Pic, Capital Mgt &
investment, Cardpoint pic, City of London Investment Group pic, Arc Fund Management
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Holding pic, Vossloh, Add leisure pic, Advent Capital pic, Retec Digital pic, Pursuit
Dynamics pic and Enodis pic.
5.4.1 Deutsche Bank (Germany)
Deutsche Bank AG is a global banking and financial services company with its
headquarters in the Deutsche Bank Twin Towers in Frankfurt, Hesse, Germany. It
employs more than 100,000 people in over 70 countries, and has a large presence in
Europe, the Americas, Asia-Pacific and the emerging markets. In 2009, Deutsche Bank
was the largest foreign exchange dealer in the world with a market share of 21 percent.
Deutsche Bank has performed excellent with regard to social responsibility. It regards
Corporate Social Responsibility (CSR) as an investment in society and the goal of the
company is to build social capital. The PSSR o f the company is 57.14%. The company
has performed significantly well in various areas like Environment, Charity, Art, Music,
Employment, Education, Quality, Communities and Training and Development.
Table No. 5.107
Disclosure score of Deutsche Bank
Deutsche Bank
1 Disclosed 8 57.14
Total 14 100
• The Deutsche Bank implemented specific annual measures for the project
“Climate-Neutral by 2012,” such as buying renewable energy in Germany, Italy
and Switzerland, and has regionally adapted our global Sustainability
Management System, based on the ISO 14001 certification procedure.
• The Deutsche Bank employees personally contribute to charitable projects and
initiatives around the world by providing their experience and expertise with the
support o f the Bank.
• The Deutsche Bank is committed to improving the infrastructure o f economically
disadvantaged communities.
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to art and music for as many people as possible.
• Due to the initiative of the Deutsche Bank the Berliner Philharmonikar, one of the
classical orchestras on the globe, has created a first in classical music- the “digital
Concert Hall.”
• The Deutsche Bank’s education initiatives for children and young people around
the world give them a fair chance regardless o f gender, race or the educational
background of their parents.
• The Deutsche Bank provides young people with training that enhances the skills
and talents they already possess.
5.4.2 Primary Health Properties (UK)
Primary Health Properties pic (LSE: PHP) is a British-based real estate investment trust,
specializing in the rental o f primary healthcare facilities within the United Kingdom. The
company was incorporated in 1995, floated on the Alternative Investment Market in
1996, and listed on the London Stock Exchange in November 1998. The firm switched to
Real Estate Investment Trust status when REITs were introduced in the United Kingdom
in January 2007. It is one o f the smaller REITs on the London Stock Exchange, and the
only one focused on the healthcare sector.
Primary Health Properties has performed poorly with regard to Corporate Social
Responsibility are Environment, Health and Communities.
Table No. 5.108
Disclosure score of Primary Health Properties
Primary Health Properties

1 Disclosed 3 21.43
Total 14 100
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• PHP is committed to the principles o f continuous improvement in managing
environmental issues, including the proper management and monitoring o f waste,
the reduction o f pollution and emissions and compliance with environment
legislation and codes o f practice.
• PHP provides purpose built healthcare properties for use by GPs, PCTs,
pharmacies and healthcare users thus indirectly benefiting the communities.
• PHP believes that spending on healthcare is driven by demographics as well as

the growth of the economy. Primary care remains at the heart o f the changes
going on in healthcare in the UK.
5.4.3 Devro pic (Scotland)
Devro pic is a multinational company based in Moodiesbum, Chryston, Scotland which

manufactures and distributes goods derived from collagen, principally sausage casings, a
product in which it is the world leader. The firm also produces films, casings and other
specialized collagen products for use in the health care and cosmetics industries. The
company has been listed on the London Stock Exchange since 1993 and was added to the
FTSE 250 Index in August 2010.
Devro has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Health, Safety, Suppliers, Quality and Communities.
Table No. 5.109 ■
Disclosure score of Devro ole
Devro pie
1 Disclosed 6 42.86
Total 14 100
Page 310
• In Devro, each manufacturing business has at least one safety professional and all
accidents and incidents are fully investigated so that remedial or avoidance action
may be initiated and subsequently monitored.
• Devro has chosen to focus on fuel and electricity related CO2 emissions as the
impact on our carbon footprint o f our use o f refrigerant gases and business travel
is not significant.
• Devro has made investments to upgrade boiler control systems and pollution
control equipment.
• Devro is conscious o f the need to ensure compliance with national and

international legislation. The group takes product traceability seriously and has
system to ensure traceability at all stages o f production, processing and
distribution as required by Article 18 o f EU Regulation 178/2002/EC.
• Devro aspires to achieve high levels o f food quality and food safety, supported by
general registration to ISO 9001:2008 by all o f our manufacturing facilities and
routines audits by appropriate local authorities.
• Devro agrees terms and conditions with suppliers before business take place. The
group’s policy is to pay agreed invoices in accordance with the terms o f payment.
• Devro provides equal opportunities for employment, training, career development

and promotion regardless o f age, sex, colour, race, religion, ethnic origin or other
criteria.
• Devro actively supports disabled people by using local company specifically

created to cater for people with disabilities for the laundering o f uniforms.
5.4.4 Volex group pic (UK)
Volex provides high-quality electrical and optical connection solutions to customers

around the world. They work closely with their customers throughout their product
development cycles to design, develop and manufacture connection solutions that meet
their specific business requirements. Established 120 years ago, their global
manufacturing footprint, combined with our supply chain and logistics expertise, enables
Page 311
them to provide a responsive, flexible service that meets customers fast changing
requirements to timescales, order volumes or geographic destinations.
Volex has performed reasonable with regard to Corporate Social Responsibility. The
Environment, Health, Safety and Communities.
Table No. 5.110
Disclosure score of Volex group pic
Volex group pie

1 Disclosed 4 28.57
Total 14 100
• In die matter of Health and Safety Volex provides a safe and clean working
environment with systems and procedures o f a standard at least equivalent to
those o f comparable manufacturing companies o f good reputation in the
geographical area o f operation.
• Volex work towards the requirement stated in the ISO 14001 Environmental
Management System.
• Volex ensures that special formulated compound materials are part o f the
sourcing and engineering services in order that compliance with ‘The Restriction
o f Hazardous Substances’ (ROHS) which is aimed at reducing hazardous material
content in products.
• Volex has set standards in the relationships with their various groups of
stakeholders are typified by the values of honesty, respect, diligence and
professionalism.
5.4.5 Premier Oil pic (Scotland)
Premier Oil pic (LSE: PMO) is an independent British UK oil company with gas and oil
interests in the UK, Asia and Africa. It is devoted entirely to the 'upstream' sector o f the
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industry - the exploitation o f oil and gas - as opposed to the 'downstream' refining and
retail sector. It is listed on the London Stock Exchange and is a constituent o f the FTSE
250 Index.
Premier Oil has performed satisfactory with regard to Corporate Social Responsibility.
Environment, Health, Safety, Employment and Security.
Table No. 5.111
Disclosure score of Premier Oil pic
Premier Oil pie

1 Disclosed 5 35.71
Total 14 100
• Premier Oil aims to provide its staff with safe working conditions as well as just
and competitive conditions and terms o f employment. Through training and
appraisal, the company encourages staff to develop their own professional skills
to the mutual advantage o f both the individual and company.
• Premier Oil’s health, safety, environment and security policy requires the
identification o f risks to people, local biodiversity and physical assets arising from
its operations, and then to manage these risks to levels that are as low as
reasonably practicable (ALARP), in line with its legal and other obligations and
its strategy for continual improvement.
• Premier Oil has been ISO 14001 certified since 2004 for its global operations and
company calculates its greenhouse gas (CO2 equivalent) emissions both for
operated assets and on equity basis for production across its global portfolio.
5.4.6 Christian Dior (France)
Christian Dior S.A. is a French company which owns the high-fashion apparels and
accessories producer and retailer Christian Dior Couture, as well as holding 42% of
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LVMH Moet Hennessy • Louis Vuitton, the world's largest luxury goods firm. Both Dior
and LVMH are controlled and chaired by businessman Bernard Arnault. The Dior label is
the namesake of designer Christian Dior who launched the haute couture empire in 1946.
Christian Dior Couture, a division o f the whole House o f Dior, designs and produces
some o f the world's most coveted haute couture, as well as luxury ready-to-wear fashion,
menswear and accessories. Today, Dior operates about 160 boutiques worldwide with
plans to open more in the coming years.
Christian Dior has performed poorly with regard to Corporate Social Responsibility. The
Environment and Safety.
Table No. 5.112
Disclosure score of Christian Dior
Christian Dior
1 Disclosed 2 14.29
Total 14 100
• Christian Dior has adopted “reduced loss irrigation” technique, which reduces
water consumption and actually improves the quality o f the grapes and the size o f
vine. Christian Dior follows periodical inspections o f irrigation systems to avoid
the risk of leakage.
• Christian Dior remains committed to reducing its energy consumption and two
key areas are targeted in particular: the transportation o f both raw materials and
finished products as well as the buildings used by the group.
• Christian Dior remains committed toward reuse o f water and recycle o f waste.
• Christian Dior’s cosmetics products give customers unbeatable safety guarantees.

Christian Dior prohibits the use of any ingredient whose safety is not completely
assured.
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5.4.7 Albemarle & Bond (UK)
Albemarle & Bond Holdings pic comprises a portfolio o f the UK’s leading pawnbroking,
financial services and jewellery brands. Founded in Bristol in 1983 with a single shop,
the company is now based in Reading and was admitted to the Alternative Investment
Market (AIM) in 1995. EZCorp, the second largest pawnbroker in the US and the
company’s largest shareholder has been a supportive long term investor since 1998. In
2007 the Group grew with the purchase of Herbert Brown who were established in Leeds
in 1840.
Albemarle & Bond has performed extremely poor with regard to Corporate Social
Responsibility. The PSSR o f the company is 7.14%. The area o f Corporate Social
Responsibility is Employment.
Table No. 5.113
Disclosure score of Albemarle & Bond
Albemarle & Bond

1 Disclosed 1 7.14
Total 14 100
• It is the policy o f Albemarle & Bond to give foil and fair consideration to the
employment of disabled persons in jobs suited to their individual circumstances
and, as appropriate, to consider them for recruitment opportunities and career
development.
5.4.8 Wienerberger (Vienna)
Wienerberger AG is the world’s largest producer o f bricks, and the second-largest

European manufacturer o f clay roof tiles. It is based in Vienna, Austria. Founded in 1819,
the company's shares have been listed on the Vienna Stock Exchange since 1869 and
currently have a free float o f 100%. By June 2007, Wienerberger was in the process o f
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acquiring a majority in the construction company, Baggeridge PLC. The takeover was
cleared by the British Competition Commission in May 2007.
Wienerberger has performed satisfactory with regard to Corporate Social Responsibility.

Environment, Charity, Health, Safety and Communities.
Table No. 5.114
Disclosure score of Wienerberger
Wienerberger
1 Disclosed 5 35.71
Total 14 100
• As a producer o f bricks, Wienerberger “uses” nature in a kind o f symbiosis: its

clay mining procedures are designed to minimize the impact on the environment,
and our clay-based products are ecologically friendly, natural products that can be
easily recycled.
• Wienerberger is committed to compliance with environmental protection laws,

climate protection, energy savings, the restoration o f clay mining sites, recycling
of waste.
• Wienerberger work together with recognized organizations, which the company

supports by providing free bricks for the construction o f educational facilities and
buildings.
• Wienerberger has supported training and educational programs in Dakoussa.

Together with the association “Aide et Action”, these programs are developed to
go beyond individual campaign and draw attention to the problems o f children by
gathering broad-based support.
• A health and safety programs were launched in 2010 to standardize safety norms
across all Wienerberger companies.
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5.4.9 BlackRock World Mining Trust pic (UK)
BlackRock® is one o f the world’s preeminent asset management firms and a premier
provider o f investment management, risk management and advisory services to
institutional, intermediary and individual investors around the world. BlackRock is a
truly global firm that combines the benefits o f worldwide reach with local service and
relationships. We have a deep presence in every major capital market in the world, which
gives us greater insight into increasingly interconnected financial markets.
BlackRock has performed extremely poor with regard to Corporate Social Responsibility.
The PSSR of the company is 7.14%. The area o f Corporate'Social Responsibility is
Suppliers.
Table No. 5.115
Disclosure score of BlackRock World Mining Trust pic
BlackRock World Mining Trust pic

1 Disclosed 1 7.14
Total 14 100
• It is the policy o f BlackRock and its subsidiaries to settle all investment

transactions in accordance with the terms and conditions o f the relevant market in
which it operates. Suppliers of goods and services are generally paid within 30
days o f the date of any invoice.
5.4.10 Pendragon pic (UK)
Pendragon PLC is a multi-national operator o f franchised motorcar dealerships in the

United Kingdom with international outlets in the United States. This member o f the
Pendragon Group focuses on a variety of luxury cars marketed under the Stratstone name
which includes Porsche, Ferrari, and BMW. Other brands are marketed as Evans
Halshaw which is the largest Vauxhall retailer in the UK. The company’s registered
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office is at Annesley, Nottingham, and Nottinghamshire, England. The company is listed
on the FTSE 250 index.
Pendragon has performed satisfactory with regard to Corporate Social Responsibility.

Environment, Health, Safety and Communities.
Table No. 5.116
Disclosure score of Pendragon PLC
Pendragon PLC
1 Disclosed 4 28.57
Total 14 100
• Pendragon organizes events support local schools, hospitals and medical charities
as well as Comic Relief and the BBC’s Children in Need Appeal. Pendragon
supports and encourages these activities and welcomes the opportunities they
present for team building within the businesses and engagement with the
communities they serve.
• Pendragon’s policy is to promote and operate processes and procedures which, so

far as is reasonably practicable, avoid or minimize the contamination of water, air
or the ground, and to manage responsibly the by- product o f our activities such as
noise, water packaging and substances and the vehicle movements.
• Pendragon’s policy is to identify all potential hazards and assess the risks
presented by its activities and to provide systems and procedures which allow
team members at all levels to take responsible decisions in their day to day work
in relation to their own and others’ health and safety.
5.4.11 WPP group pic (Ireland)
WPP pic (LSE: WPP, NASDAQ: WPPGY) is a global advertising agency company with
its main management office in London, United Kingdom, and its registered and executive
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office in Dublin, Ireland. It is the world's largest advertising group by revenues, and
employs over 150,000 people in 2,400 offices in 107 countries. It owns a number of
advertising, public relations and market research networks, including Grey, Burson-
Marsteller, Hill & Knowlton, JWT, Ogilvy Group, TNS and Young & Rubicam.
WPP has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Health, Employment, Education, suppliers and Training and Development.
Table No. 5.117
Disclosure score of WPP group pic
WPP group pic

1 Disclosed 6 42.86
Total 14 100
• WPP has its own ‘Mini MBA’ program, designed to build functional knowledge
and abilities. It combines online tutorials and simulations with instructor- led
classrooms training.
• WPP also supports ‘Employee Assistance Programs’, ‘Flexible benefit programs’,

Medical checks and health screening and Training on stress and time
management.
• WPP is focusing on reducing carbon footprint mainly from office energy

consumption and business flights and they are starting to co-ordinate plans for
waste reduction and water management in regions o f water scarcity.
5.4.12 Charles Stanley (Ireland)
Charles Stanley Group pic (LSE: CAY) is a British Investment Management firm. It is
listed on the London Stock Exchange. The group consists o f 4 principal trading
companies which cover a wide range o f financial services. A subsidiary of the group,
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Charles Stanley & Co. Ltd.,was first listed on the London Stock Exchange in 1852. The
Charles Stanley Group itself was incorporated and listed in 1896.
Charles Stanley has performed excellent with regard to social responsibility. It regards
Corporate Social Responsibility (CSR) as an investment in society and the goal o f the
has performed significantly well in various areas like Environment, Charity, Health,
Safety, Employment, Education, Communities and Training and Development.
Table No. 5.118
Disclosure score of Charles Stanley
Charles Stanley
1 Disclosed 8 57.14
Total 14 100
• Charles Stanley nominates a different charity each year for the group to support.
Charles Stanley has selected the friends o f the National Unit at St. George’s
Hospital.
• Charles Stanley has recently established a relationship with Tower Hamlets

College with a view to employing applicants from the college into full time
positions within the group.
• Charles Stanley has established relationship with the Carbon Trust. It focuses on
heating, cooling, lighting and information technology related energy use and
environmental controls.
• Charles Stanley has a dedicated learning and development adviser who ensures
that our training policy, designed to invest in staff, provide for career
development and allow for succession planning, is enforced.
• Charles Stanley has fundraising activities for Lawdale School with the proceeds
raised being used to arrange extracurricular activities for the children.
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• Charles Stanley undertakes a number o f charitable activities, including making
donations to the Bhopal Medical Appeal, the Footsteps Foundation, the Duke of
Edinburgh Awards, the Scouts Association, Dartmoor Search and Rescue, Great
Ormond Street Hospitals, Demelza and Macmillan Cancer Support.
• Charles Stanley has taken measures to increase energy efficiency and reduce
energy consumption.
5.4.13 Chaucer holdings (UK)
Chaucer Holdings pic (LSE: CHU) is a specialist risk insurance and reinsurance business
operating through specific Lloyds syndicates. Established in 1922, the company is a
former constituent o f the FTSE 250 Index. The Chairman is Martin Gilbert and the
outgoing Chief Executive is Ewen Gilmour, who is due to leave the Board by December
2009.
Chaucer has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Charity, Health, Employment, Communities and Training and
Development.
Table No. 5.119
Disclosure score of Chaucer Holdings
Chaucer Holdings
1 Disclosed 6 42.86
Total 14 100
• Chaucer has raised money to cover five months running expenses for a clinical
trial investigating hormone therapy to improve the treatment o f prostate cancer.
• Employees o f Chaucer have participated in the Reading Partners Scheme,

managed by Tower Hamlets Business Partnership, dedicated over 167 hours to
help 40 children develop their literacy and communication skills.
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• Chaucer supports British Heart Foundation, Bromley by Bow Centre, Cystic
Fibrosis and tbe Coins Foundation, which aims to help the needs o f the most
excluded communities in the world.
• Chaucer supports Strode Park Foundation as its charity o f the year which raises
money to purchase a physiotherapy table and a hoist for the charity that provided
care and leisure services for people with disabilities.
• Chaucer donated ten crates o f toys and games to the Misfits Motorcycle Club,
who support children’s hospital wards.
• Chaucer purchases environmentally friendly stationary materials and has

recycling projects for paper, cardboard, plastic cups, printer and toner cartridges
and mobile phones.
5.4.14 Royal Bank of Scotland (RBS) (UK)
The Royal Bank o f Scotland pic (Scottish Gaelic: Banca Rioghail na h-Alba) is one o f the
retail banking subsidiaries o f the The Royal Bank o f Scotland Group pic, and together
with NatWest and Ulster Bank, provides branch banking facilities throughout the British
Isles. The Royal Bank o f Scotland has around 700 branches, mainly in Scotland though
there are branches in many larger towns and cities throughout England and Wales. The
Royal Bank o f Scotland and its parent, The Royal Bank o f Scotland Group, are
completely separate from the fellow Edinburgh based bank, the Bank o f Scotland, which
pre-dates The Royal Bank of Scotland by 32 years.
RBS has performed excellent with regard to social responsibility. It regards Corporate
build social capital. The PSSR o f the company is 57.14%. The company has performed
significantly well in various areas like Environment, Charity, Health, Safety, Quality,
Education, Communities and Securities.
Page 322
Table No. 5.120
Disclosure score of The Royal Bank of Scotland pic
The Royal Bank of Scotland pic

1 Disclosed 8 57.14
Total 14 100
• To enhance online security for customers, RBS launched a fraud prevention

software package free o f charge for anyone who banks online with RBS.
• RBS rolled out a ‘Safer Banking’ brochure in branches throughout the UK,
outlining the possible risks o f financial crime as well as fraud prevention tactics.
• RBS updated the Group’s safety and health policy standard to reflect our
commitment to the safety and health o f our people in every country in which
company operates.
• RBS signed the Copenhagen Communique, a collective statement from businesses

that called for an agreement between countries that would give them the
confidence to invest in solutions to climate change.
• RBS continuously doing work to reduce the impacts o f its operations covering
consumption, CO2 emissions, travel, water and paper use.
• RBS supports 3800 charities and good causes around the world. Apart from that
RBS makes cash grants to the needed people.
• RBS employees deliver lessons in secondary schools designed to help young

people to manage their money and they provide resources for teachers to do the
same.
5.4.15 Workspace Group (UK)
Workspace Group pic (LSE: WKP) is a real estate investment trust based in London,
England. Founded in 1987 by the privatisation of property assets o f the former Greater
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London Council, the company lets office, industrial and workshop space to small and
medium-sized enterprises. The firm is a former constituent o f the FTSE 250 Index.
Workspace Group has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Safety, Quality and Security.
Table No. 5.121
Disclosure score of Workspace Group
Workspace Group
1 Disclosed 4 28.57
Total 14 100
• Workspace Group understands and manages carbon emissions; improves the

waste management; reduces the energy bills.
• Workspace Group has successfully established a robust energy consumption

monitoring system that can state the carbon emissions associated with energy use.
• Workspace Group improves customer safety and prevents any breach with health
and safety policies.
• Workspace Group is committed in managing customers and delivering high

standards in quality.
5.4.16 Firestone Diamonds pic (UK)
Firestone Diamonds pic is an emerging force in diamond mining in Africa, with a

diversified portfolio o f production, development and exploration stage projects. Firestone
operates the world class Liqhobong Mine in Lesotho and the BK11 Mine in Botswana.
Firestone is the largest holder o f diamond exploration rights in Botswana's
diamondiferous kimberlite fields, controlling 174 kimberlites, o f which 43 are
diamondiferous.
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Firestone Diamonds has performed extremely poor with regard to Corporate Social
Responsibility. The PSSR of the company is 7.14%. The area of Corporate Social
Responsibility is Environment.
Table No. 5.122
Disclosure score of Firestone Diamonds pic
Firestone D iam onds pic

1 Disclosed 1 7.14
Total 14 100
• Firestone Diamonds endeavors to comply with the environmental regulations and

policies of the areas in which it operates. Where necessary the group establishes
operates.
5.4.17 FirstRand (South Africa)
FirstRand Limited (JSE: FSR), also referred to as First Rand Group or as FirstRand Bank,
is a financial services provider in South Africa. It is one of the financial services
providers licensed by the Reserve Bank of South Africa, the national banking regulator.
The group has its headquarters in Johannesburg, South Africa, with subsidiaries in five
neighboring Southern African countries, as well as in Australia and India. In 2010
FirstRand was rated one of the five largest banking groups in South Africa and sub-
Saharan Africa.
FirstRand has performed satisfactory with regard to Corporate Social Responsibility. The
PSSR of the company is 28.57%. The areas of Corporate Social Responsibility are
Environment, Charity, Health and Safety.
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Table No, 5.123
Disclosure score of FirstRand Limited
FirstRand Limited
1 Disclosed 4 28.57
Total 14 100
• Every quarter FirstRand’s divisional heads o f compliance meet with subject

matter experts, including an occupational health and safety experts, to discuss all
incidents of non-compliance.
• FirstRand has a comprehensive HIV/AIDS policy and management strategy

covering the group’s entire workforce.
• FirstRand has committed to extending Environmental and Social Risk Analysis

(ESRA) practices beyond transactions accounted for in terms o f the Equator
Principles.
• FirstRand has set carbon intensity targets in order to monitor and manage its
carbon reduction from 10.2 metric tonnes o f CO2 emissions per capita per foil
time employees.
5.4.18 Domino's Pizza (UK)
Domino’s Pizza, Inc. (NYSE: DPZ) is an international pizza delivery corporation

headquartered in Ann Arbor, Michigan, United States. Founded in 1960, Domino’s is the
second-largest pizza chain in the United States and has more than 9,700 corporate and
franchised stores in 70 countries and all 50 U.S. states. Domino’s Pizza was sold to Bain
Capital in 1998 and went public in 2004: The menu features both vegetarian and meat
pizzas, chicken wings and boneless chicken, sandwiches, pasta, stuffed cheesy breads and
a variety o f dessert items including cinnamon sticks and chocolate lava cakes and a
variety o f soft drinks including Coca-Cola, Fanta, and Sprite.
Page 326
Domino's Pizza has performed excellent with regard to social responsibility. It regards
Safety, Quality, Education, Communities and Suppliers.
Table No. 5.124
Disclosure score of Domino’s Pizza
Domino’s Pizza
1 Disclosed 8 57.14
Total 14 100
• Domino's undertakes a programme o f charitable giving both at a corporate level

and through its franchises and stores. Its main corporate charities are Special
Olympics GB in the UK, a charity for children with serious illnesses in the
Republic o f Ireland.
• Domino's is compliant with Euro V emissions standard and it uses route planning
software to minimize mileage, an on board system that encourages drivers to
drive in a manner that minimizes fuel consumption, and Saltron to improve diesel
quality and reduce emissions.
• Domino’s pays its suppliers on a pay on time basis which varies according to the
type o f product and service provided by the supplier but it is typically between
seven and 28 days.
• For quality, Domino’s reviews its packaging to see where potential improvements
can be made and their boxes are already made from 80% recycled cardboard and
are 100% recyclable.
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5.4.19 Bond International Software pic (UK)
Bond International software specializes in software and support for the global staffing
industry. Our leading product ’Adapt' is a benchmark recruitment agency software
solution that is used by a vast majority o f the world’s leading recruitment agencies. The
latest version o f Adapt offers the recruiter more than ever, including mobile abilities for
the 'recruiter on the move', social media integration - plus added functionality to help you
manage the AWR (Agency Workers Regulations).
Bond International software has performed satisfactory with regard to Corporate Social
Responsibility are Charity, Employment, Education and Community.
Table No. 5.125
Disclosure score of Bond International Software pic
Bond International Software pic

1 Disclosed 4 28.57
Total 14 100
• It is the policy of Bond International software to offer equal opportunities to
disabled persons in matters o f recruitment, training, career development and
promotion.
• Bond International software recognizes the importance o f maintaining good

business relationships with its suppliers and settles their invoices within agreed
terms.
• Bond International software made several charitable donations including small

donations to local charities in the countries in which the group operates.
5.4.20 Royal Dutch Shell Pic (UK)
Royal Dutch Shell pic (LSE: RDSA, RDSB), commonly known as Shell, is a global oil
and gas company headquartered in The Hague, Netherlands and with its registered office
Page 328
in London, United Kingdom. It is the fifth-largest company in the world (and the second-
largest energy company) according to a composite measure by Forbes magazine and one
o f the six oil and gas "supermajors". It also has major renewable energy activities,
including in biofuels, hydrogen, solar and wind power. The company is ranked No. 2
globally in Fortune Global 500 list in 2011. Shell is also the world's second largest
company by revenue.
Royal Dutch Shell has performed satisfactory with regard to Corporate Social
Responsibility are Environment, Health, Safety and Community.
Table No. 5.126
Disclosure score of Roval Dutch Shell pic
Royal Dutch Shell pic

1 Disclosed 4 28.57
Total 14 100
• For safety, Royal Dutch Shell launched a set o f 12 Life Saving Rules across Shell
to reinforce their drive towards zero fatalities and injuries by specifically
addressing work activities posing the greatest risks to life.
• Royal Dutch Shell is working to improve energy efficiency and reduce GHGs
across all our operations and it uses advanced technology so as to continue to
reduce the need for fresh water.
• Royal Dutch Shell engaged with its neighboring communities for the continuous
development o f the existing operations.
5.4.21 Baring Emerging pic (UK)
Baring Emerging Europe PLC is a United Kingdom-based investment company. The

Company’s investment objective is to achieve long-term capital growth, principally
through investment in securities listed on or traded on an emerging European securities
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market or in securities of companies listed or traded elsewhere, whose revenues and/or
i
profits are, or are expected to be, derived from activities in Europe. It invests in sectors,
such as consumer discretionary, consumer staples, energy, financials, healthcare,
industrials, telecommunication services, materials and utilities.
Baring Emerging has performed extremely poor with regard to Corporate Social
Table No. 5.127
Disclosure score of Baring Emerging pie
Baring Emerging pic

1 Disclosed 1 7.14
Total 14 100
• Baring Emerging endeavors to comply with the environmental regulations and

operates.
5.4.22 BE Semiconductor (Netherland)
BE Semiconductor Industries is a leading manufacturer o f semiconductor die sorting, flip

chip and multi-chip die bonding, wire bonding, pack aging and plating equipment. BE
Semiconductor Industries N.V. (Besi) is engaged in one line o f business, the
development, manufacturing, marketing, sales and service o f semiconductor assembly
equipment for the global semiconductor and electronics industries.
BE Semiconductor has performed extremely poor with regard to Corporate Social

Responsibility. The PSSR of the company is 7.14%. The area o f Corporate Social
Page 330
Table No. 5.128
Disclosure score of BE Semiconductor
BE Semiconductor
1 Disclosed 1 7.14
Total 14 100
• BE Semiconductor operates according to ISO 14001 and ISO 9001 standards; it

does not consider any hazardous substances in plants and it has comprehensive
environmental management system which help to sustain its position as a socially
responsible corporate citizen.
5.4.23 Renaissance US Growth inv. Pic (US)
Renaissance US Growth inv. Pic’s investment objective is to achieve capital growth and
outperform its benchmark, the Russell 2000 Index. The Manager will seek to meet this
objective by investing primarily in securities issued by companies, quoted or domiciled in
the US and Canada. These include privately placed common stock, preferred stock,
convertible debentures and warrants, and may also include securities traded on an
exchange. RENN Capital Group is also entitled to an annual performance fee equivalent
to 20% of the amount by which the net asset value of the Company at the year end.
Renaissance US Growth inv. has performed extremely poor with regard to Corporate
Social Responsibility. The PSSR of the company is 7.14%. The area o f Corporate Social
Responsibility is Quality.
Table No. 5.129
Disclosure score of Renaissance US Growth inv. Pic
Renaissance US Growth inv. Pic

1 Disclosed 1 7.14
Total 14 100
Page 331
• Renaissance US Growth inv. is committed in managing customers and delivering
high standards in quality.
5.4.24 Old Mutual Pic (UK)
Old Mutual pic (LSE: OML, JSE: OML) is an international long-term savings group.
Established in 1845 in South Africa, it is now a FTSE100 listed company and has more
than 12 million customers. In 2010, Patrick O'Sullivan became Chairman o f Old Mutual
pic, succeeding Christopher Collins. In 2011 Old Mutual sold US Life to Harbinger
Group Inc. In 2012, Old Mutual sold its Nordic operations to Skandia Liv for £2.1
billion.
Old Mutual pic has performed excellent with regard to social responsibility. It regards
has performed significantly well in various areas like Environment, Health, Education,
Suppliers, Quality, Communities and Security.
Table No. 5.130
Disclosure score of Old Mutual Pic
Old Mutual Pic

1 Disclosed 7 50.00
Total 14 100
• Old Mutual has adopted a four-pronged strategy to address the social and
economic challenges caused by the HIV/AIDS epidemic in South Africa.
• Old Mutual’s social investment programmes operated principally in the countries

where their businesses are located. These include education, health and welfare,
local economic development.
• In South Africa particular attention was paid to Black Economic Empowerment

(BEE) and HIV/AIDS. The financial sector Charter (FSC) targets relating to BEE
Page 332
and transformation continued to be met and exceeded in many areas by the Old
Mutual’s local businesses.
5.4.25 Hardy (UK)
Hardy & Company provides accountancy, taxation planning, business consultancy and
corporate finance services to small and medium sized businesses in and around
Manchester and Cheshire.
Hardy has performed satisfactory with regard to social responsibility. It regards

Corporate Social Responsibility (CSR) as an investment in society and the goal of the
Safety, Education and Communities.
Table No. 5.131
Disclosure score o f Hardy & Company
Hardy & Company

1 Disclosed 6 42.86
Total 14 100
• Hardy is committed to the well-being o f its staff and offers an annual medical,
comprehensive medical insurance and provides gym membership, encouraging
staff to make use o f it.
• For Charity, Hardy has an active Charity and Social Committee in the UK which
organizes fund raising activities throughout the year and supports its aims by
encouraging employees to commit time to the activities and by contributing to the
funds raised. From time to time, Hardy makes ad-hoc charitable donations to
worthy causes identified by employees.
• Hardy undertakes regular workplace assessments addressing health, Safety and

Fire issues.
Page 333
• Hardy has become a carbon offset partner with Pure, the clean planet trust and has
made contribution to Pure .which buys sufficient regulated carbon credits to
ensure that the Hardy business is carbon neutral. In addition, it continues its
efforts on recycling wherever feasible.
5.4.26 Regal Petroleum (UK)
Regal Petroleum pic is a petroleum company based in London with assets in Romania,
Ukraine, Greece, and Egypt. It was founded by Frank Timi§ in November 1996, and is
listed on the London Alternative Investment Market.
Regal Petroleum has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Health, Safety and Security.
Table No. 5.132
Disclosure score of Regal Petroleum
Regal Petroleum
1 Disclosed 4 28.57
Total 14 100
• Regal is committed to maintaining the highest standards o f Environment, Health,

Safety and Security (HSES) and the effective management o f these areas is an
intrinsic element of the overall business ethos.
• Regal reports safety and environmental performance in accordance with the

Association o f Oil and Gas Producers (OGP) guidelines.
5.4.27 Xaar pic (UK)
Xaar, established in 1990, is the world-leading independent supplier o f industrial inkjet

printheads. They offer the widest product range to deliver industrial strength inkjet
performance, which in turn provides their customers with the flexibility and choice
required to address the diversity o f applications.
Page 334
Xaar has performed satisfactory with regard to Corporate Social Responsibility. The
Charity, Health, Safety and Communities.
Table No. 5.133
Disclosure score of Xaar pic
Xaar pic
1 Disclosed 4 28.57
Total 14 100
• Xaar’s manufacturing facilities in Stockholm and Huntingdon are both ISO 9001
and ISO 14001 certified.
• For charity, Xaar held a fundraising event at the staff Christmas party to raise
money for East Anglia’s Children’s hospices (EACH) and Xaar also donated
money to the Haiti earthquake appeal.
• Xaar enhanced its programme by appointing a third party advisor to provide the
health surveillance service to its manufacturing facility in Huntingdon.
5.4.28 Aggreko Pic (UK)
Aggreko pic (LSE: AGK) is the world's largest temporary power generation company,
and a major supplier o f temperature control equipment. It is headquartered in Glasgow,
Scotland, United Kingdom. At the end o f 2009, it had a fleet o f 13,000 generators
ranging in size from 10 kW to 2MW, which in aggregate amounted to over 5,9Q0MW o f
generating capacity, the equivalent o f about 10% o f peak power demand on the National
Grid. It has 144 service centres in 34 countries and customers in over 100 countries. It is
listed on the London Stock Exchange and is a constituent o f the FTSE 100 Index.
Aggreko has performed excellent with regard to social responsibility. It regards

Page 335
Safety, Education, Quality and Communities.
Table No. 5.134
Disclosure score of Aggreko Pie
Aggreko Pic
1 Disclosed 7 50.00
Total 14 100
• Aggreko has created its own Global Environmental Health and Safety
Management System (GEMS) which has been implemented throughout the
business.
• For Safety, Aggreko uses to measure safety performance with the help o f
internationally recognized Frequency Accident Rating (FAR) which is calculated
by 200000 divided by the total hours worked.
• Aggreko works in co-operation with the manufacturers o f diesel engines in order

to meet new emission requirements in a timely manner.
• Aggreko is actively researching the availability o f alternative mobile power

sources that will reduce the level o f CO2 .
• Aggreko has a policy o f encouraging local teams to engage with the communities
in which they work, and each year they undertake innumerable initiatives to help
the disadvantaged or those affected by natural disasters.
• For Charity, Aggreko has contributed in terms o f cash, employees’ time and other
services to a range of charitable community, disaster relief organizations and
registered UK charities.
• The policy o f Aggreko is to provide high standard quality and exceptional

customer services.
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5.4.29 Capital Mgt & investment (Austria)
MGT Capital Investments, Inc. (MGT) is a holding company in the global Healthcare
Information Technology (HCIT) sector. The Company has a controlling interest in its two
main operating subsidiaries: Medicsight PLC (Medicsight) and Medicexchange Limited
(Medicexchange).Medicsight and its wholly owned subsidiaries are a medical imaging
software development company.
MGT Capital Investments has performed extremely poor with regard to Corporate Social
Responsibility. The PSSR o f the company is 0.00%.
Table No. 5.135
Disclosure score of Capital Met & investment
Capital Mgt & investment

1 Disclosed 0 0
Total 14 100
5.4.30 Erste Group Bank (UK)
Erste Group Bank AG is one o f the largest financial services providers in Central and
Eastern Europe and focuses on retail and SME banking. More than 50,000 employees are
serving clients in over 3,200 branches in 8 countries (Austria, Czech Republic, Slovakia,
Romania, Hungary, Croatia, Serbia, and Ukraine). Erste Group was founded in 1819 as
the first Austrian savings bank.[3] In 1997, Erste Group went public with a strategy to
expand its retail business into Central and Eastern Europe (CEE). Since then Erste
Group's customer base has grown through numerous acquisitions and organic growth
from 600,000 to more than 17 million. 95% o f all clients are citizens o f the European
Union.
Erste Group Bank has performed excellent with regard to social responsibility. It regards
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Safety, Art, Music, Education, Quality, Communities, Securities and Sports.
Table No. 5.136
Disclosure score of Erste Group Bank
Erste Group Bank

Total 14 100
• Erste Bank Osterreich started the “Osterreich Initiative” as part o f the “Helping
Hands” campaign. Unemployed persons were given hank accounts free o f charge
for the period o f one year.
• Erste Bank Hungry has implemented the Money Guide Programme to assist
clients who face difficulties in repaying loans as a result o f the crisis.
• Erste Bank Hungry has started teaching banking advisors sign language for the
deaf-mute in collaboration with the National Association for the Deaf and
Hearing Impaired.
• For Art and Culture, Erste Bank has acted as a partner for the Viennale, Austria’s
largest film festival. “Kontakt” is Erste Group’s programme for the arts and civil
society and serves as the Group’s framework for all o f social and cultural
initiatives and activities. Erste Group has been supporting the VIENNAFAIR -
International Art Fair with. Erste Bank Hungry became a strategic sponsor to
Muveszetek Paltaja (Palace o f Arts), a cultural centre acclaimed in Hungry. Erste
Bank Serbia supports. Sterija Theatre Festival, a competitive festival o f national
drama and theatre; the Zmaj Children Games, the largest children’s event in
Serbia; the Belgrade Summer Festival, the Belgrade JAZZ Festival.
• Erste Bank has been supporting the school soccer and volleyball leagues. This
commitment is the longest existing sponsorship for the promotion o f young
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athletes in Austrian sports. In addition Erste Bank sponsors international and
national sport events, and several highly popular teams, such as the men’s
handball team o f Bekes.
• Erste Bank Serbia continued to support the development o f education through

standard grants to elementary and secondary schools as well as by supporting
alternative educational programmes such as the 2nd World Biennial o f Student
Photography of Art Academy, Novi Sad; the 3rd Science Festival, Belgrade; the
laboratory of Famous People, a selection o f the brat science communicator, which
was organized by the British Council and Serbian Broadcasting Corporation; and,
the “Adventure COOLture” a free multimedia CD with a presentation o f Belgrade
cultural events for children.
• Erste Bank is participant o f the Carbon Disclosure Project (CDP) and is

committed to improving energy efficiency at its new headquarters and branch
offices. Erste Bank Hungry has implemented the option ‘cash withdrawal without
statement’ in its ATM network.
• Erste Bank Serbia contributes to environmental protection include the following:

recycling o f IT equipment, toner cartridges and office paper, replacement of
regular light bulbs with energy-saving bulbs, mandatory check if the lights, air-
conditioners and other devices are turned off after the end o f working hours, as
well as strict control of electricity, water and heating consumption.
5.4.31 Kier Group pic (UK)
Kier Group pic is a construction, services and property group active in building and civil
engineering, support services, public and private housebuilding, land development and
the Private Finance Initiative (PFI). It is a constituent o f the FTSE 250 Index. The
company has three divisions: Kier Construction, Kier Services and Kier Property. These
are further split into smaller companies.
Kier Group has performed excellent with regard to social responsibility. It regards
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has performed significantly well in various areas like Environment, Health, Safety,
Education, Suppliers, Quality and Communities.
Table No. 5.137
Disclosure score of Kier Group ole
Kier Group pic

1 Disclosed 7 50.00
Total 14 100
• The commitment o f Kier’s management and its supply chain partner ensured that
its accident incident rate has improves by 23% from 404 in 2010 to 312 in 2011
against Health and Safety Executive (HSE) benchmark o f 782.
• Kier participated in the Carbon Disclosure Project (CDP), achieving a Carbon

Disclosure Leadership Index score o f 59. This places Kier in the top 80 o f the 236
FTSE350 respondents.
• Kier has also established a Group agreement with the National Community Wood
Recycling Project (NCWRP). Since the beginning of 2010 the NCWRP has
recovered over 120 tonnes o f waste wood from its site, all o f which has either
been recycled or re-used, none going to landfill.
• For Safety, Kier introduced Behaviroural Safety Leadership Programme. This

programme focuses on encouraging active discussion within workforce on safety
specific issues.
• Kier introduced a Corporate Social Responsibility (CSR) and community

engagement template and model that were adopted by every regional business to
make its activities in this field both more consistent and more manageable,
together with the ability to record more closely the value in man-hours dedicated
to community work by its staff for charitable causes.
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5.4.32 Paragon Group (UK)
The Paragon Group o f Companies pic (LSE: PAG) is one o f the United Kingdom’s
largest providers of mortgages and personal loans. It is listed on the London Stock
Exchange and is a constituent o f the FTSE 250 Index. The Company is based in Solihull.
Loan assets as at 30 September 2011 were £9.9 billion.
The Paragon Group has performed excellent with regard to social responsibility. It
of the company is to build social capital. The PSSR o f the company is 50.00%. The
company has performed significantly well in various areas like Environment, Charity,
Health, Safety, Employment, Education and Training and Development.
Table No. 5.138
Disclosure score of The Paragon Group
The Paragon Group

1 Disclosed 7 50.00
Total 14 100
• The Paragon Group’s Human Resources policies are regularly reviewed to ensure
that they are non-discriminatory and promote equality o f opportunities. In
particular, recruitment, selection, promotion, training and development policies
and practices are monitored to ensure that all employees have the opportunity to
train and develop according to their abilities.
• The Paragon Group ensures redundant IT equipment is disposed of within current

directives/regulations (WEEE- Waste Electrical and Electronic Equipment). 98%
of such equipment is re-cycled.
• For Safety purpose, in The Paragon Group all injuries, however small, sustained
by a person at work must be reported. According to The Paragon Group accident
records are crucial to the effective monitoring and revision of the policy.
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• The Paragon Group has given significant amount o f donation and helped many
varied charities like The Children’s Heart Foundation, Children’s Safety
Education and the British Red Cross and Shelter.
5.4.33 Just Retirement pic (UK)
The Just Retirement Group is one of the UK’s leading providers o f retirement products
and services. They are the UK's largest provider o f enhanced annuities and the second
largest provider o f all annuities arranged via the Open Market Option. In addition, they
are the second largest provider o f equity release mortgages and they have made
borrowing of over £865 million available to more than 16,000 customers.
Just Retirement has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Charity, Health, Safety, Suppliers and Training and
Development.
Table No. 5.139
Disclosure score of Just Retirement pic
Just Retirement pic

1 Disclosed 6 42.86
Total 14 100
• The health and safety o f the Just Retirement’s employees is a priority and is
reviewed at regular intervals. Information on health and safety matters is
communicated to staff through the normal communication channels.
• Just Retirement aims to be sensitive to the cultural, social and economic needs o f
its local community and endeavors to protect and preserve the environment where
it operates.
• It is Just Retirement’s policy to pay suppliers when they fall due for payment.
Page 342
5.4.34 HypoVereinsbank (Germany)
UniCredit Bank Aktiengesellschaft (formerly Bayerische Hypo- und Vereinsbank AG,

commonly referred to as HypoVereinsbank or HVB) is the sixth-largest private German
financial institution, with a strong presence in Bavaria. The company is based in Munich
and, together with Deutsche Bank, Dresdner Bank, Commerzbank and Deutsche
Postbank, it belongs to the Cash Group. The UniCredit Bank AG group employs some
18,000 people, operates approximately 780 branches, and has more than 8.5 million
clients. The bank's business focuses on Germany.
HypoVereinsbank has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Charity, Art, Music, Education and Quality.
Table No. 5.140
Disclosure score of HypoVereinsbank
HypoVereinsbank
1 Disclosed 6 42.86
Total 14 100
• HypoVereinsbank’s system was certified complaint with the international ISO

14001 standard and validated in accordance with the European EMAS standard
(European Management and Audit Scheme). Both standards define requirements
which an environmental management system has to comply with EMAS from
European perspective and ISO from a global one.
• For charity, HypoVereinsbank is supporting charitable facilities, relief

organizations, churches and schools. Apart from that HypoVereinsbank gives
Christmas donation in terms o f money to ten different organizations every year.
• With regard to fine arts, HypoVereinsbank’s art collection comprises more than
25000 works, which are on display to its customers and employees in its network
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o f branches. In addition, HypoVereinsbank has made valuable painting, including
works by Goya and Boucher, accessible to the public by permanently lending
them to top museums like the Alte Pinakothek in Munich.
• HypoVereinsbank sets standards in classical music. HypoVereinsbank is not only

one o f the patrons of huge festivals held in Bayreuth, Munich and Salzburg, it also
supports regional benefit concerts at locations where it maintains operations, such
as concerts in Rheingau, in Passau and in Wurzburg or the Richard- Strauss
concerts in Garmisch.
5.4.35 Lighthouse Group (UK)
Lighthouse is UK’s largest autonomous Independent Financial Advice and Wealth

Management Group. It provides different services to different stakeholders. Lighthouse
launches Lighthouse Financial Advice, a national IFA brand, formed by the merger o f
two group divisions, LighthouseTemple and LighthouseGP. With over 200 advisers, this
new national brand is focused on supporting and advising its clients and members o f
affinity groups, unions, large employers and other specialist organisations with which it
holds close relationships.
Lighthouse Group has performed satisfactory with regard to Corporate Social

Responsibility are Health, Suppliers, Security, Charity and Training and Development.
Table No. 5.141
Disclosure score of Lighthouse Group
Lighthouse Group
1 Disclosed 5 35.71
Total 14 100
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• Lighthouse Group’s policy is to settle terms o f payment with suppliers when
agreeing the terms o f each transaction, to ensure that suppliers are aware o f the
terms o f payment and abide by the terms o f payment.
• In Lighthouse Group, it is the policy o f the group that training, career

development and promotion opportunities should be made available to all
employees.
• In Lighthouse Group, applications for employment by disabled persons are given

foil and fair consideration for all vacancies and in the event o f employees
becoming disabled, every effort is made to retrain them in order that their
employment with the company may continue.
5.4.36 Schroders (UK)
Schroders pic (LSE: SDR) is a British multinational asset management company with
over 200 years o f experience in the world's financial markets. The company employs
2,921 people worldwide who are operating from 32 offices in 26 different countries
around Europe, America, Asia and the Middle East. Headquartered in the City o f
London, it is traded on the London Stock Exchange and is a constituent o f the FTSE 100
Index.
Schroders has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Charity, Health, Safety, Communities and Training and Development.
Table No. 5.142
Disclosure score of Schroders
Schroders
1 Disclosed 6 42.86
Total 14 100
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• Schroders recognized the efforts o f Schroders in waste management by giving
Schroders a platinum rating in its Clean City Awards scheme. Apart from that, in
support o f domestic and internationally agreed targets to cut greenhouse gas
emissions, Schroders monitors energy in its building.
• Schroders actively encourages all employees to participate in the community and

in civic and charitable causes. Apart from that UK employees are encouraged to
make charitable donations through the payroll system.
• Schroders promotes high standards o f health and safety at work for all employees
and has a globally implemented health and safety policy, which it expects all
employees to follow and which highlights its commitment to ensuring employees
are provided with a safe and healthy working environment.
5.4.37 Brit Insurance (UK)
Brit Insurance Holdings B.V. is an international general insurance and reinsurance group
specializing in commercial insurance. It is privately owned by Achilles, a consortium of
two private equity companies, Apollo Management and CVC Capital Partners. Brit
Insurance is the principal sponsor o f the England Cricket teams, a four-year deal that
began in January 2010.
Brit Insurance has performed satisfactory with regard to Corporate Social Responsibility.
Charity, Employment, Sports and Training and Development.
Table No. 5.143
Disclosure score of Brit Insurance
Brit Insurance
1 Disclosed 4 28.57
Total 14 100
Page 346
• Brit Insurance gave assistance to donating 100000 pounds to the Oval Cricket
Relief Trust in relation to the charity Twenty20 cricket match between Pakistan
and the International XI held at the Brit Insurance Oval on 10 july 2006 to raise
money for the president’s Earthquake Relief Fund.
• It is the policy o f Brit Insurance to agree appropriate terms and conditions in

• Brit Insurance’s Human Resource policies on recruitment, learning and

development and reward are continuously reviewed and are designed to evolve
whilst maintain the core aims o f attracting and retaining high caliber personnel.
5.4.38 Vantis pic (UK)
Vantis pic is an accountancy firm based in London, England, providing accounting, tax
and business advice to owner-managed businesses, listed companies, not for profit
organizations, high net worth individuals and other professionals. It is placed in
administration on 29 June 2010 and promptly broken up, with the various offices and
businesses being sold as going concerns.
Vantis has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Charity, Employment and Training and Development.
Table No. 5.144
Disclosure score of Vantis pie
Vantis pic
1 Disclosed 4 28.57
Total 14 100
Page 347
• It is the policy o f Vantis to give foil and fair consideration to employment
• Vantis has made charitable donations o f 21,368 pounds for the financial year.
5.4.39 Interm ediate Capital G roup pic (UK)
Intermediate Capital Group (LSE: ICP) is a British-based provider o f mezzanine finance.

It is headquartered in London and is a constituent o f the FTSE 250 Index. The business
was founded by six investment professionals in 1989. It was first listed on the London
Stock Exchange in 1994. In 2010, it was reported that it had €8 billion under
management and that the credit crunch was driving its growth.
Intermediate Capital Group has performed excellent with regard to Corporate Social
Responsibility. The PSSR of the company is 50.00%. The areas of Corporate Social
Responsibility are Environment, Charity, Health, Safety, Communities, Securities and
Training and Development.
Table No. 5.145
Disclosure score of Intermediate Capital Group pic
Intermediate Capital Group pic

1 Disclosed 7 50.00
Total 14 100
• Intermediate Capital Group made charitable donations o f 8000 pounds principally

to local charities serving the communities in which the group operates.
Intermediate Capital Group also allows employees to take two days paid leave a
year to devote to charitable causes supported by the group further to its CSR
Programme.
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• Intermediate Capital Group has a corporate Give As You Earn scheme and also
manages a separate scheme for its staff. During the year donations were made to a
variety o f charities as well as the donation o f surplus office equipment.
• The directors o f Intermediate Capital Group are committed to developing and

maintaining a management culture that ensures the health, safety and welfare o f
employees.
5.4.40 Carr’s Milling Industries pic (UK)
Carr's is the name o f foodstuff and agricultural brands historically derived from founder
Jonathan Dodgson Carr but now owned and marketed by more than one separate
company. In 1831, Carr formed a small bakery and biscuit factory in the English city o f
Carlisle; he received a royal warrant in 1841. His company grew to include flour milling
and he was heavily involved in the nearby port o f Silloth where his successor Henry Can-
opened a flour mill in 1886. Carr's Flour Mills and agricultural supplies business are
owned by Carr's Milling Industries pic still based in Carlisle, and have recently appeared
in UK supermarkets through their Carr's Bread maker flour range. Carr's Milling
Industries also own companies involved in light engineering.
Carr's has performed satisfactory with regard to Corporate Social Responsibility. The
Employment, Charity, Education, Suppliers, Securities and Training and Development.
Table No. 5.146
Disclosure score of Carr’s Milling Industries pic
Carr’s Milling Industries pic

1 Disclosed 6 42.86
Total 14 100
• In Carr, employment policies are designed to provide equal opportunities

Page 349
disable people.
• In Carr, payment terms are agreed with each supplier and every endeavour is
made to adhere to the agreed terms.
5.4.41 ICAP pic (UK)
ICAP pic (LSE: IAP) is a UK based voice and electronic dealer broker and provider o f
post trade risk services, the largest in the world carrying out transactions for financial
institutions rather than private individuals. ICAP is an abbreviation for Intercapital, a
name by which the business was previously known. The company is listed on the London
Stock Exchange and is a constituent o f the FTSE 100 Index.
ICAP pic has performed satisfactory with regard to Corporate Social Responsibility. The
PSSR o f the company is 35,71%. The areas o f Corporate Social Responsibility are
Environment, Charity, Health, Safety, Communities and Securities.
Table No. 5.147
Disclosure score of ICAP pie
ICAP pic
1 Disclosed 5 35.71
Total 14 100
• ICAP donated 7.1 million pounds to charitable organizations globally.
• The directors o f ICAP are committed to developing and maintaining a

management culture that ensures the health, safety and welfare o f employees.
• ICAP has created its own Global Environmental Health and Safety Management
System (GEMS) which has been implemented throughout the business.
Page 350
5.4.42 Charles Taylor Consulting pic (UK)
Charles Taylor & Co was founded around 1840 in the north-east of England, and its early
activity was as a coal merchant. In 1885, the Standard Steamship Owners' Protection and
Indemnity Association Ltd was founded and engaged Charles Taylor as its managers.
Management o f the Standard Club continued as Charles Taylor's principal activity until
the 1960s, when Charles Taylor began to develop other mutuals.
Charles Taylor & Co has performed satisfactory with regard to Corporate Social
Responsibility are Environment, Charity, Health, Safety, Employment and Securities.
Table No. 5.148
Disclosure score of Charles Tavlor Consulting nlc
Charles Taylor Consulting pic

1 Disclosed 6 42.86
Total 14 100
• Charles Taylor & Co is committed to reducing its carbon footprint and strives to
minimize its energy consumption through its energy management policy and by
encouraging staff to be aware of the environment and to use energy though fully.
Moreover, electronic document management systems have been implemented in
company to reduce paper usage.
• Charles Taylor & Co is committed to providing an environment in which

individual talents can flourish and for there to be fair and equal employment
opportunities for all persons.
• Charles Taylor & Co seeks to ensure the health, safety and welfare o f all its
employees and to meet its entire obligation under the relevant legislation.
Page 351
5.4.43 Cardpoint pic (UK)
Cardpoint provides its cash machines and mobile phone top-up terminals in various
locations, including convenience stores, hotels, motorway service, hospitals, restaurants,
shopping centers, cinemas, and train stations. Cardpoint pic was acquired by Payzone pic.
Cardpoint pic, together with its subsidiaries, owns and operates independent automated
teller machines and prepaid mobile telephone airtime electronic top-up terminals in the
United Kingdom and Europe. It also provides credit and debit card terminals. The
company operates cash machines for banks and building societies.
Cardpoint has performed poorly with regard to Corporate Social Responsibility. The
Charity, Security and Training and Development.
Table No. 5.149
Disclosure score of Cardpoint pic
Cardpoint pic
1 Disclosed 3 21.43
Total 14 100
• Cardpoint made charitable contributions of 10,000 pounds to various charitable

organizations during the financial year.
• It is the policy of Cardpoint that training, career development and promotion

opportunities should be available to all the employees.
5.4.44 Chesnara pic (UK)
Chesnara pic was formed in 2004 and is a quoted holding company. It was formed to
accommodate Countrywide Assured ('CA') on its demerger from Countrywide Assured
group pic ('CAG'). On 23 July 2009, Chesnara announced that it had acquired Modema
Page 352
Forsakringar Liv AB ('Moderaa Liv') from Modema Finance AB. In November 2010
Modema rebranded and changed its name to Movestic Livforsakring AB,
Chesnara has performed excellent with regard to Corporate Social Responsibility. The
Environment, Charity, Health, Safety, Employment, Securities and Training and
Development.
Table No. 5.150
Disclosure score of Chesnara pic
Chesnara pic
1 Disclosed 7 50.00
Total 14 100
• Chesnara selects, recruits, trains and promotes the best candidates based on
• Chesnara places great importance on the health, safety and welfare o f its
employees. Relevant policies, standards and procedures are reviewed on a regular
basis to ensure that any hazards or material risks are removed or reduced to
minimize or, where possible, exclude the possibility o f accident or injury to
employees or visitors.
• Chesnara aims to be sensitive to the cultural, social and economic needs o f our
local community and endeavour to protect and preserve the environment where it
operates.
5.4.45 Canaccord Capital Inc (Canada)
Canaccord Financial Inc. is a leading independent investment dealer in Canada, with

capital markets operations in the Canada, the U.S., the U.K. and China. Since 1950,
Canaccord Financial has grown this global platform to offer a wide range o f
Page 353
complementary financial services to individuals, institutions and issuers. Canaecord
Financial has 46 offices worldwide, including 32 Canaecord Wealth Management
branches serving individual investors across Canada. The company is publicly traded on
the Toronto Stock Exchange under the symbol CF and on AIM, a market operated by the
London Stock Exchange, under the symbol CF.
Canaecord has performed satisfactory with regard to Corporate Social Responsibility.

Art, Charity, Health, Safety, Education and Communities.
Table No. 5.151
Disclosure score of Canaecord Capital Inc
Canaecord Capital Inc

1 Disclosed 6 42.86
Total 14 100
• For Education, Canaecord establishes the Canaecord Learning Commons at the

University of British Columbia supports student access to new information
technology tools and will help to highlight the Sauder School o f Business as a
global leader in management thinking.
• Canaecord is sponsor o f Canaecord Capital Exploration Gallery at the Vancouver

Aquarium.
• Canaecord is the title sponsor for the Big Brothers Whistler Golf Classic, a
charitable golf tournament that helps to raise over 4, 50,000$ each year.
• Canaecord also sponsors a ‘street smart’ programme in London that encourages

safety and helps distressed children.
5.4.46 Hiscox Ltd (Bermuda)
Hiscox Ltd. (LSE: HSX) is a Bermuda-incorporated insurance provider, listed on the

London Stock Exchange. An underwriter at Lloyd's o f London, the company largely
Page 354
specializes in niche areas o f the market, offering property and casualty insurance aimed at
companies and high net worth individuals, as well as cover against such risks as hacking,
kidnapping and satellite damage. The firm is a constituent o f the FTSE 250 Index.
Hiscox has performed satisfactory with regard to Corporate Social Responsibility. The
PSSR o f the company is 42.86%. The areas of Corporate Social Responsibility are
Environment, Art, Charity, Security, Safety, Training and Development and
Communities.
Table No. 5.152
Disclosure score of Hiscox Ltd
Hiscox Ltd
1 Disclosed 6 42.86
Total 14 100
• Hiscox selects, recruits, trains and promotes the best candidates based on
• Hiscox has maintained its involvement in its local communities with the strong
support o f its employees. Hiscox is a member o f the Lloyd’s Community
programme, which supports local initiatives concerning education, training,
enterprise and regeneration.
• Hiscox Art Projects, a contemporary exhibition space situated in the London

office with free entry to public, continues to provide artists with opportunities to
exhibit their talents. Apart from that, Hiscox has committed to a multi-year
donation toward the Bermuda Masterworks Foundation, which aims to repatriate
artworks by Bermuda artists or featuring Bermuda landscapes.
Page 355
5.4.47 Helphire Group pic (UK)
Helphire Group pic is a UK market leader in the provision of accident assistance to

innocent drivers involved in road accidents. In partnership with the insurance and motor
industries Helphire provides mobility solutions to not-at-fault motorists, ensuring that
they remain mobile until their own vehicles are repaired, or until they are put in a
position to obtain a replacement.
Helphire Group has performed excellent with regard to social responsibility. It regards
Safety, Suppliers, Communities, Securities and Sports and Training and Development.
Table No. 5.153
Disclosure score of Helphire Group pic
Helphire Group pic

1 Disclosed 9 64.29
Total 14 100
• Helphire selects, recruits, trains and promotes the best candidates based on
• It is the policy o f Helphire to give full and fair consideration to employment

• It is the policy o f Helphire to agree appropriate terms and conditions in advance

with its suppliers and to make payment in accordance with those terms and
conditions, provided that the supplier has complied with them.
Page 356
• Helphire made several charitable donations including small donations to local
charities in the countries in which the group operates.
• Helphire is committed to maintaining the highest standards o f Environment,

Health, Safety and Security (HSES) and the effective management o f these areas
is an intrinsic element of the overall business ethos.
5.4.48 City of London Investment Group pic (UK)
City of London Investment Management Company Limited was founded in 1991 by

Barry Olliff, the current CIO. At City of London, they focus not on gathering assets, but
on building products that reflect our expertise. Initially, and for many years since the firm
was founded, that expertise was very specific to closed-end funds which offered
emerging markets exposure. This was subsequently complemented by research into the
underlying equities, both via natural resources and via country specific emerging markets
stocks, which in turn spawned regional and global emerging market equity funds.
City of London Investment Management Company has performed extremely poor with
regard to Corporate Social Responsibility. The PSSR of the company is 7.14%. The area
of Corporate Social Responsibility is Charity.
Table No. 5.154
Disclosure score of City of London Investment Group pic
City of London Investment Group pic

1 Disclosed 1 7.14
Total 14 100
• City of London Investment Management Company made charitable donations of

5,000 pounds to various charitable organizations.
5.4.49 Mavinwood pic (UK)
Mavinwood pic is engaged in emergency repair and document handling services. The
Company operates in two divisions: Emergency Repair and Document Handling. The
Page 357
Emergency Repair division includes three businesses, which serve principally the insured
repair sector. It also services a range of housing associations and commercial companies.
Mavinwood pic has performed excellent with regard to social responsibility. The PSSR
areas like Environment, Charity, Health, Safety, Employment, Securities and Training
and Development.
Table No. 5.155
Disclosure score of Mavinwood pic
Mavinwood pic
1 Disclosed 7 50.00
Total 14 100
• Mavinwood pic selects, recruits, trains and promotes the best candidates based on
suitability for the role and treats all employees and applicants fairly regardless of
• Mavinwood pic is committed to maintaining the highest standards of

Environment, Health, Safety and Security and the effective management o f these
areas is an intrinsic element of the overall business ethos.
• It is the policy of Mavinwood pic to give full and fair consideration to

employment applications made by disabled persons and to offer them the same
opportunities for training and development as are made to other employees.
• Mavinwood pic made charitable donations o f 5,120 pounds to various charitable

organizations.
5.4.50 Debts.co.uk pic (UK)
Debts.co.uk pic, (DETS.L), a leading provider of a range o f consumer debt related

solutions to over-indebted individuals and corporate insolvency services. They have
acquired Relax Finance Limited and associated companies, a rapidly growing consumer
Page 358
loans and mortgages broker, for consideration of £3 million and proposed renaming o f
the Company to 'Relax Group pic*.
Debts.co.uk pic has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Health, Safety and Suppliers.
Table No. 5.156
Disclosure score ofDebts.co.uk ole
Debts.co.uk pic
1 Disclosed 4 28.57
Total 14 100
• Debts.co.uk pic is committed to maintaining the highest standards of

Environment, Health, Safety and Security and the effective management o f these
areas is an intrinsic element o f the overall business ethos.
• It is the policy o f Debts.co.uk pic to agree appropriate terms and conditions in
5.4.51 Shinko Securities Co Ltd (Japan)
Mizuho Securities Co., Ltd is a Japanese investment banking and securities firm. It is a
subsidiary o f Mizuho Corporate Bank, Ltd., which is a wholly owned subsidiary of
Mizuho Financial Group, the second-biggest Japanese financial services conglomerate.
The current Mizuho Securities is established by a merger between Shinko Securities and
the former Mizuho Securities. The former Shinko Securities and the former Mizuho
Securities merged on 7 May 2009. The surviving entity was the former Shinko Securities,
which changed its name to Mizuho Securities upon the merger.
Shinko Securities has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Art, Music, Education and Sports.
Page 359
Table No, 5.157
Disclosure score of Shinko Securities Co Ltd
Shinko Securities Co Ltd

1 Disclosed 5 35.71
Total 14 100
• Shinko acted as manager for Hamasai Kazaguruma series o f bonds publically

issued to local residents in order to facilitate local-resident participation in the
City o f Yokohama’s wind power generation facilities.
• Shinko has an internship programme that provides university students with

valuable work experience. Shinko also sponsors courses in finance at Keio
University. Seikei University and Waseda University.
• For Art and Culture, Shinko supports Masterpieces o f the Museum Island, Berlin;
Masterpieces from the National Galleries o f Scotland; NHK Symphony
Orchestra; Tokyo Opera Nomori; Japan- Bulgaria Cultural Exchange Concert and
other events.
• For Sport, Shinko supports Sapporo Half Marathon; All Japan Tennis
Championships and other events.
5.4.52 Arc Fund Management Holding pic (UK)
Consolidated Asset Management Holdings Pic provides wealth management and

independent financial advices. The company's business activities include fund
management, corporate finance and the issue and sale o f structured products. The
company is headquartered in London, the United Kingdom.
Arc Fund Management Holding has performed extremely poor with regard to Corporate
Social Responsibility. The PSSR of the company is 7.14%. The area o f Corporate Social
Responsibility is Charity.
Page 360
Table No. 5.158
Disclosure score of Arc Fund Management Holding pic
Arc Fund Management Holding pic

1 Disclosed 1 7.14
Total 14 100
• Arc Fund Management Holding made charitable donations o f 1,250 pounds to

various charitable organizations.
5.4.53 EcoSecurities Group pic (UK)
EcoSecurities is one o f the world’s leading organizations in the business o f sourcing and
developing emission reduction credits from greenhouse gas emission reduction projects.
EcoSecurities as a recognized carbon market pioneer has amassed one o f the industry’s
largest and most diversified portfolios o f carbon credits. EcoSecurities generates carbon
credits through its work with companies in both developing and industrializing countries
to implement projects which significantly reduce greenhouse gas emissions.
EcoSecurities has performed satisfactory with regard to Corporate Social Responsibility.

The PSSR of the company is 35.71%. The areas o f Corporate Social Responsibility are
Environment, Health, Safety, Suppliers and Training and Development.
Table No. 5.159
Disclosure score of EcoSecurities Group pic
EcoSecurities Group pic

1 Disclosed 5 35.71
Total 14 100
• A central aim of the EcoSecurities’s CSR policy is to ‘neutralise’ the carbon

emissions inherent in its operations, by promoting emission reduction projects in
Page 361
developing countries. As part o f this process, EcoSecurities calculated the
greenhouse gas emissions associated with its travel and office activities and had
this verified by Det Norske Veritas, a third party Auditor.
• It is the policy o f EcoSecurities to agree appropriate terms and conditions in
• EcoSecurities selects, recruits, trains and promotes the best candidates based on
5.4.54 Rensburg Sheppards (UK)
Investec is an international specialist bank and asset manager that provides a diverse
range o f financial products and services to a niche client base in three principal markets,
the United Kingdom, South Africa and Australia as well as certain other countries. The
group was established in 1974. Investec focuses on delivering distinctive profitable
solutions for its clients in three core areas o f activity namely, Asset Management, Wealth
& Investment and Specialist Banking. In July 2002 the Investec group implemented a
dual listed company structure with listings on the London and Johannesburg Stock
Exchanges.
Rensburg Sheppards has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Charity, Art and Communities.
Table No. 5.160
Disclosure score of Rensburg Sheppards
Rensburg Sheppards
1 Disclosed 4 28.57
Total 14 100
Page 362
• Rensburg Sheppards made charitable donations o f 24,000 pounds to various
charitable organizations.
• Rensburg Sheppards established a permanent endowment fund with the South
Yorkshire Community Foundation. This charitable foundation raises funds and
awards grants to community initiatives throughout the South Yorkshire area.
• For Arts, Rensburg Sheppards is a partner of the Royal Liverpool Philharmonic
Orchestra, through the Arts and Business initiative, and has continued its support
for the Huddersfield Philharmonic Orchestra and Leeds Festival Chorus.
• In Rensburg Sheppards, IT equipment, printer cartridges and mobile phones are
sent to recycling organizations at the end o f their useful lives. In order to mitigate
the environmental impact o f its car fleet, it operates a flexible car scheme to
enable employees to choose smaller and more fuel- efficient cam, without
sacrificing the financial value o f their benefit package.
5.4.55 Close Brothers Group pic (UK)
Close Brothers Group pic (LSE: CBG) is a British specialist financial services group
based in the City o f London. The company makes loans, trades securities and provides
advice and investment management solutions to a wide range o f clients. Close Brothers
Group pic is listed on the London Stock Exchange and is a constituent o f the FTSE 250
Index.
Close Brothers has performed excellent with regard to social responsibility. The PSSR of
like Environment, Charity, Health, Safety, Employment, Communities, Securities and
Table No. 5.161
Disclosure score of Close Brothers Group pic
Close Brothers Group pic

1 Disclosed 8 57.14
Total 14 100
Page 363
• In Close Brothers, to combat stress in the work place staff need support in
maintain a positive work life balance. Measures to deliver this include ill health
protection, four times salary life insurance cover, time away from work, access to
medical service during working hours, and health screening, including on-site
cholesterol and blood pressure screening.
• Close Brothers made charitable donations o f 1, 86,000 pounds to various
charitable organizations. Close Brothers contributed to recognized charities where
significant humanitarian or environmental incidents have occurred.
• Close Brothers has implemented processes to manage environmental risks so as to
lower its greenhouse gas emissions and reduce and recycle, wherever possible,
waste materials but also continues to seek improvements. Close Brothers
continues to be a signatory to the Carbon Disclosure Project, which encourages all
businesses to disclose their climate change risks, opportunities and impact.
5.4.56 Rotork pie (UK)
Rotork pic (LSE: ROR) is a British-based manufacturing company. It is listed on the

London Stock Exchange and is a constituent o f the FTSE 250 Index. The company is a
designer and manufacturer o f industrial valve actuators, control systems, gearboxes and
accessories. It is organized into the following businesses: Rotork Controls, Rotork Fluid
Systems, Rotork Gears and Rotork Site Services.
Rotork has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Charity, Health, Safety, Suppliers, Communities, Quality and Training and
Development.
Table No. 5.162
Disclosure score of Rotork pic
Rotork pic
1 Disclosed 8 57.14
Total 14 100
Page 364
• Rotork pic is committed to maintaining the highest standards o f Environment,
Health, Safety and Security and the effective management o f these areas is an
intrinsic element of the overall business ethos. The main site o f Rotork is having
ISO 14001:2004 and as a result o f complying with this standard waste sent to
landfill from bath is reduced substantially. This reduction is achieved by
minimizing waste generation and by increased recycling specially o f wood and
cardboard.
• Most key suppliers of Rotork are registered to ISO 9000. It is the policy o f Rotork
to agree appropriate terms and conditions in advance with its suppliers and to
make payment in accordance with those terms and conditions, provided that the
supplier has complied with them.
• Rotork became a participating member o f an initiative o f the Engineering

Development Trust and will be sponsoring a relevant project being undertaken by
pupils in the sixth form of a local Bath school studying science subjects.
• Rotork’s Charity committee has agreed to a grant o f 35,000 pounds to the

Research Institute for the Care o f the Elderly to provide a Rotork room in a new
research facility.
5.4.57 Vossloh (Germany)
Vossloh AG is a German transport technology manufacturer based in the Westphalian

town of Werdohl. The company is included in the MDAX index. The rail infrastructure
division's key products are the devices (clamping terminals) for fastening the rail to the
railway sleepers (railroad ties), railroad switches and switch controllers. The Motive
Power Division and Components provides diesel-electric and diesel-hydraulic
locomotives, metros, trams and electrical components for road and rail.
Vossloh has performed extremely poor with regard to Corporate Social Responsibility.
Quality and Training and Development.
Page 365
Table No. 5.163
Disclosure score of Vossloh
Vossloh
1 Disclosed 2 14.29
Total 14 100
• Vossloh provides young people with training that enhances the skills and talents
5.4.58 Add leisure pic (UK)
ADDLeisure pic is an AIM traded company formed to develop products and services in
the health and wellness sector.
ADDLeisure has performed extremely poor with regard to Corporate Social

Responsibility (CSR) is Employment.
Table No. 5.164
Disclosure score of Add leisure pic
Add leisure pic

1 Disclosed 1 7.14
Total 14 100
• ADDLeisure is committed to a policy o f recruitment and promotion on the basis

o f aptitude and ability without any discrimination o f race, gender, marital status,
ethnic origin, religious beliefs or disabilities.
Page 366
5.4.59 Advent Capital pic (UK)
Advent Capital (Holdings) PLC is a specialist insurance underwriting group and is a

wholly owned subsidiary o f Fairfax Financial Holdings Limited. They employ specialist
underwriters with expertise in the property business classes. They focus on risks where
most claims that arise are likely to do so within 18 months.
Advent Capital has performed extremely poor with regard to Corporate Social
Responsibility (CSR) is Charity.
Table No. 5.165
Disclosure score of Advent Capital pic
Advent Capital pic

1 Disclosed 1 7.14
Total 14 100
• Advent Capital made charitable donations o f 1,250 pounds to Lloyd’s Charities

Trust, 600 pounds to Learning for Life/Crossroads, 500 pounds to Little Haven
Children’s Hospice and 250 pounds to The British Red Cross Emergency
Response Appeal.
5.4.60 Share pic (UK)
Share pic, formerly The Share Centre (Holdings) Ltd, was established in February 1994
as the parent company for a number o f subsidiaries engaged in stock broking related
activities. Share pic was incorporated in England and Wales and its main country o f
operation is the United Kingdom. The Share Centre is now one o f the UK's leading
independent retail stockbrokers.
Share pic has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Charity, Health, Communities, Security and Training and Development.
Page 367
Table No. 5.166
Disclosure score of Share pie
Share pic
1 Disclosed 7 50.00
Total 14 100
• In the broader community Share pic operates the annual Shares4Schools

competition which has been very successful, encouraging young people to take an
active interest in the stock market and equity ownership. Share pic is also
supporting The Share Foundation in its efforts to provide children without any
parental support in the Buckinghamshire area with an additional contribution to
their Child Trust Funds.
• Share pic contributes to the work o f PFEG. The Personal Finance Education
Group, which is implementing FSA policy for financial education in secondary
schools throughout England.
• Share pic is actively seeking to increase the proportion of its paper waste which is
recycled and has dedicated recycling bins and collections o f cardboard for
recycling.
• Share pic facilitates and encourages charitable giving by its employees through a
monthly ‘casual dress’ day for which staff can nominate the charity to benefit.
5.4.61 Cattles pic (UK)
Cattles pic (LSE: CTT) is a British consumer finance company based in Batley, West
Yorkshire. It was listed on the London Stock Exchange and is a former constituent o f the
FTSE 250 Index. The company offers loans to ''sub-prime" customers who are often
refused credit by more mainstream lenders such as high-street banks. Since such
customers are considered to be more risky, the interest rates charged tend to be
significantly higher than those charged by banks.
Page 368
Cattles has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Charity, Community, Suppliers and Training and Development.
Table No. 5.167
Disclosure score of Cattles pic
Cattles pic
1 Disclosed 5 35.71
Total 14 100
• Cattles continues to support Business in the Community’s Cares programme and

Cattles 50/50 programme.
• Cattles is committed to reducing its carbon footprint and strives to minimize its
energy consumption through its energy management policy and by encouraging
staff to be aware of the environment and to use energy though fully. Moreover,
electronic document management systems have been implemented in company to
reduce paper usage.
• Cattles provides young people with training that enhances the skills and talents
• It is the policy o f Cattles to agree appropriate terms and conditions in advance

5.4.62 Trifast pic (UK)
Trifast pic is a leading international manufacturer and distributor o f industrial fastenings

and category 'C' components to assembly industries. Its Distribution sites are in the UK,
Mainland Europe, Asia Pacific and the USA. Its Manufacturing plants are
in S.E. Asia and a specialist plant in the UK which concentrate on niche, high value
Page 369
products. Its Strong focus is on branded products, supply solutions and engineering
support.
Trifast has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Charity, Health, Safety, Suppliers, Communities, Quality and Training and
Development.
Table No. 5.168
Disclosure score of Trlfast pic
Trifast pic
1 Disclosed 8 57.14
Total 14 100
• Trifast expects all o f its business activities to be conducted in accordance with

high standards o f quality and full compliance with all applicable national and
international laws.
• Trifast’s managers ensure regular inspections and annual internal audits o f health
& safety performance and also have regular designated health and safety training.
These audits have been successfully reinforced by the use o f the British Safety
Council.
• In respect o f waste management, Trifast uses the services o f an external

professional agency to manage and monitor activities using health check
compliance and advice on data collection systems. Promoting recycling, Trifast
follows the agency’s recommendation for appropriate waste disposal.
• Trifast aspires to be a responsible partner in the communities in which it operates

around the world. Trifast encourages all its businesses to support the particular
needs o f its communities to local charities and communities initiatives.
Page 370
5.4.63 Amlin pic (UK)
Amlin pic (LSE: AML) is an insurance group which specialises in providing insurance
cover to commercial enterprises and reinsurance protection to other insurance companies
globally. In 2009 the company became the title sponsor o f Rugby Union's European
Challenge Cup and in 2010 Essex County Cricket Club signed Amlin as its sponsor. The
company also sponsors the Eventing Grand Prix at Hickstead and the UK Youth London
Art Show.
Amlin has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Charity, Community and Training and Development.
Table No. 5.169
Disclosure score of Amlin pic
Amlin pic
1 Disclosed 4 28.57
Total 14 100
• Amlin places great importance on the health, safety and welfare o f its employees.
Relevant policies, standards and procedures are reviewed on a regular basis to
ensure that any hazards or material risks are removed or reduced to minimize or,
where possible, exclude the possibility o f accident or injury to employees or
visitors.
• Amlin is working to improve energy efficiency and reduce GHGs across all our
operations and it uses advanced technology so as to continue to reduce the need
for fresh water.
• Amlin’s primary charity partner is Macmillan Cancer Support and supports a

palliative care radiographer post at Guy’s and S t Thomas’ Hospital. Amlin has
Page 371
raised funds for Childline and Hackney Quest and Little Havens, an Essex- based
children’s hospice.
• Amlin has made charitable donations to several local charities including the
Bermuda Foundation for Insurance Studies, the Family Centre and The Bermuda
Society o f Arts.
5.4.64 Imperial Energy Corporation pic (UK)
Imperial Energy Corporation pic is a British-based petroleum exploration and production

business operating in Siberia. It is headquartered in Leeds and is a subsidiary o f India's
Oil and Natural Gas Corporation. The business was founded in 2004. In 2007 it was first
listed on the London Stock Exchange. The company was acquired by ONGC for $2.1
billion in January 2009.
Imperial Energy has performed satisfactory with regard to Corporate Social

Responsibility are Environment, Charity, Health and Safety.
Table No. 5.170
Disclosure score of Imperial Energy Corporation pic
Imperial Energy Corporation pic

1 Disclosed 4 28.57
Total 14 100
• Imperial Energy made charitable donations o f 73,000$ to various charitable

organizations principally to local charities in the Tomsk region.
• Imperial Energy is committed to complying with the Health, Safety and

Environmental regulations and requirements o f the countries in which it is
operating and protecting the health, safety and welfare o f its employees and all
personnel affected and involved in its activities.
Page 372
5.4.65 Brewin Dolphin Holdings pic (UK)
Brewin Dolphin is one o f the UK’s largest independent private client investment
managers. They have 42 offices throughout the United Kingdom and Channel Islands
offering a wide range o f financial services and they have over £25 billion under
management Their success is founded on our long track record o f helping private clients,
trusts, charities and pension funds to create and preserve wealth. They are one o f the
founding firms o f the London Stock Exchange.
Brewin Dolphin has performed excellent with regard to social responsibility. The PSSR
areas like Environment, Charity, Health, Safety, Suppliers, Communities, Security and
Table No. 5.171
Disclosure score of Brewin Dolphin Holdings pic
Brewin Dolphin Holdings pic

1 Disclosed S 57.14
Total 14 100
• Brewin Dolphin monitors all continuing Professional Development being

undertaken and an annual Development Review is conducted with all members o f
staff to identify any training requirements and to assist with career progression.
Appropriate training is then made available to all who require it.
• Brewin Dolphin made charitable donations o f 52,000 pounds to various charitable

organizations. Brewin Dolphin also sponsors a number o f charitable events like
Scottish Schools Cup which encourages rugby for children in all schools
throughout Scotland.
• In Brewin Dolphin, applicants for employment by disabled persons are always

fully considered, bearing in mind, the aptitude o f the applicant concerned.
Page 373
• In Brewin Dolphin, employment policies are designed to provide equal
opportunities irrespective of colour, ethnic or natural origin, nationality, sex, and
religion, marital or disabled status. Full consideration is given to applications for
employment by and continuing employment, training and career development o f
disable people.
• Brewin Dolphin is committed to providing an environment in which individual

talents can flourish and for there to be fair and equal employment opportunities
for all persons.
5.4.66 Metalrax Group pie (UK)
Metalrax Group was formed as a Public Limited Company and floated on the Stock
Exchange in March 1964 through the amalgamation o f four companies. At Metalrax, they
make and supply specialist steel products worldwide. Proud o f their ability to
differentiate ourselves through their products, they provide solutions tailored to meet
individual customer requirements. Their businesses operate in niche markets with
significant barriers to entry.
Metalrax has performed excellent with regard to social responsibility. The PSSR o f the
Environment, Charity, Health, Safety, Quality, Suppliers and Training and Development.
Table No. 5,172
Disclosure score of Metalrax Group pic
Metalrax Group pic

1 Disclosed 7 50.00
Total 14 100
• Metalrax has achieved ISO 14001 status. Apart from that, Metalrax provides
resources to achieve environmental goals; minimizes the use o f raw material and
conserve energy; reduces waste wherever possible and co-operates with
Page 374
customers and suppliers to promote environmental awareness at all levels within
supply chain.
• Metalrax is committed to complying with the Health, Safety and Environmental
regulations and requirements o f the countries in which it is operating and
protecting the health, safety and welfare o f its employees and all personnel
affected and involved in its activities.
• It is the policy o f Metalrax to agree appropriate terms and conditions in advance
• Metalrax is committed to providing an environment in which individual talents
can flourish and for there to be fair and equal employment opportunities for all
persons.
5.4.67 Retec Digital pic (UK)
Retec Digital Pic, through its subsidiaries, engages in the development and supply of
multi-media marketing solutions to the retail industry primarily in the United Kingdom.
The company develops, delivers, and. maintains various guided selling solutions
comprising broadcast screens, preview screens, quick pay checkouts, and hand held
devices to retailers. It also operates digital screen networks at railway stations and
airports.
Retec Digital has performed extremely poor with regard to Corporate Social
Responsibility. The PSSR o f the company is 7.14%. The area of Corporate Social
Responsibility (CSR) is Charity.
Table No. 5.173
Disclosure score of Retec Digital pic
Retec Digital pic

1 Disclosed 1 7.14
Total 14 100
Page 375
• Retec Digital made charitable donations of 252 pounds to various charitable
organizations, principally to local charities in the Tomsk region.
5.4.68 LPA Group pic (UK)
LPA Group Pic is a leading designer, manufacturer and supplier o f LED lighting, and
electronic & electro mechanical systems. LPA provides cost effective solutions to
improve reliability, and reduce maintenance and life cycle costs for the rail, aerospace,
defence, aircraft support, and infrastructure, marine and industrial markets.
LPA Group has performed satisfactory with regard to Corporate Social Responsibility.
Environment, Charity, Health, Charity and Training and Development.
Table No. 5.174
Disclosure score of LPA Group pic
LPA Group pic

1 Disclosed 5 35.71
Total 14 100
• LPA Group made charitable donations o f 776 pounds to various charitable

organizations.
• LPA Group is committed to complying with the Health, Safety and

Environmental regulations and requirements o f the countries in which it is
operating and protecting the health, safety and welfare o f its employees and all
personnel affected and involved in its activities.
• It is the policy o f LPA Group to agree appropriate terms and conditions in

Page 376
5.4.69 Domino Printing Sciences pic (UK)
Domino Printing Sciences (LSE: DNO) is a leading British-based developer o f ink jet
and laser printing solutions for a variety of industries. It is a constituent o f the FTSE 250
Index. The company was founded by Graeme Minto in 1978 to exploit continuous inkjet
technology. It was first listed on the London Stock Exchange in 1985.
Domino has performed satisfactory with regard to Corporate Social Responsibility. The
Environment, Charity, Quality and Training and Development.
Table No. 5.175
Disclosure score of Domino Printing Sciences pic
Domino Printing Sciences pic

1 Disclosed 4 28.57
Total 14 100
• Domino has a group wide quality programme which has the objective o f ensuring
that customers are always satisfied with the product and services supplied. Mr.
Bond is the director with overall responsibility for quality and for customer
service generally. The quality programme emphasizes the need for all employees
to take responsibility for their own work. The Domino is committed to ensuring
that employees attend quality programmes and there is an internal quality
assurance department which measures overall quality performance.
• Domino made charitable donations o f 37,000 pounds to various charitable

organizations.
• Domino has received a Gold Award at the Green Apple Awards for
Environmental Best Practice and been nominated as a Best Commercial
Recycling Champion awards for excellence in recycling and waste management.
Page 377
5.4.70 Pursuit Dynamics pic (UK)
Pursuit Dynamics is the leading provider o f energy efficient solutions to strategic

industrial applications using the unique patented PDX reactor and atomizing technology
improving output and reducing the use o f natural resources. PDX has always been known
for its innovations, technology and patents. Recently PDX has re-enforced its
commitment to transition its technology foundation to a variety o f key commercially
relevant business opportunities.
Pursuit Dynamics has performed extremely poor with regard to Corporate Social
Responsibility. The PSSR o f the company is 0.00%.
Table No. 5.176
Disclosure score of Pursuit Dynamics pic
Pursuit Dynamics pic

1 Disclosed 0 0.00
Total 14 100
5.4.71 Dewhurst pic (UK)
Dewhurst pic is an independent supplier of quality components to the lift, keypad and rail
industries. The company was founded in 1919 and the Dewhurst Group now has sales of
around US $50 million and employs over 300 people in locations around the world.
Dewhurst is probably best known for its range of high quality pushbutton products (often
sold under the Dupar brand). Although we have been making pushbuttons for a long time,
a breakthrough was made in 1971 with the launch o f the US81 Original Pushbutton.
Dewhurst has performed satisfactory with regard to Corporate Social Responsibility. The
Health, Charity, Safety, Suppliers and Security.
Page 378
Table No. 5.177
Disclosure score of Dewhurst pic
Dewhurst pic
1 Disclosed 5 35.71
Total 14 100
• In Dewhurst, constant attention is given to health and Safety with all reasonable
precautions taken to provide and maintain safe working conditions for both
employees and visitors alike, which comply with statutory requirements and
appropriate codes o f practice.
• In Dewhurst. All employees are treated fairly and equally irrespective o f gender,
ethnic origin, religion, nationality, marital status, sexuality or disability.
• Dewhurst made charitable donations to local schools, community projects and

worthy causes amounted to 20,000 pounds.
• Dewhurst’s policy concerning the payment o f its trade suppliers is to arrange the
best possible terms with its suppliers and then pay as appropriate to those terms,
subject to satisfactory performance by the suppliers.
5.4.72 Vitec Group pic (UK)
Vinten was founded in 1910, incorporated in 1928 and floated on the London Stock
Exchange in 1972. The company changed its name to Vinten Group Limited in 1973 and
eventually to Vinten Group pic in 1984. As a consequence o f the expansion o f the Group
through various acquisitions during the next ten years, the company was renamed Vitec
Group pic in 1995 and eventually to The Vitec Group pic in 2001. They provide vital
products and services that support the capture o f exceptional images.
Vitec has performed excellent with regard to social responsibility. The PSSR o f the
Page 379
Environment, Charity, Health, Safety, Employment, Communities and Training and
Development.
Table No. 5.178
Disclosure score of Vltee Group pic
Vitec Group pic

1 Disclosed 7 50.00
Total 14 100
• Vitee’s energy usage is closely monitored and reduced wherever possible. At

Vitec’s operations in Italy, the largest user o f energy, it has now switched over to
using electricity from renewable sources. Apart from that, Vitec strongly
encourages recycling of waste products, materials, paper and all other items that
can be recycled.
• Vitec’s policy is to give the greatest importance to the health and safety of its
employees. In the design, construction, operation and maintenance o f all the plant,
equipment and facilities, it is the duty o f management to do everything reasonably
practical to prevent personal injuries.
• In Vitec, employment policies are designed to provide equal opportunities

employment by and continuing employment, training and career development o f
disable people.
• Vitec made charitable donations to local schools, community projects and worthy
causes amounted to 73,641 pounds.
5.4.73 Weir Group pic (UK)
The Weir Group pic (LSE: WEIR) is an engineering company headquartered in Glasgow,
Scotland. It is listed on the London Stock Exchange and is a constituent o f the FTSE 100
Page 380
Index. The company operates in over 70 countries employing approximately 13,000
people focused on mining, oil and gas and power markets.
The Weir Group has performed excellent with regard to social responsibility. It regards
Safety, Employment, Education, Suppliers and Communities and Training and
Development.
Table No. 5.179
Disclosure score of Weir Group pic
Weir Group pic

1 Disclosed 9 64.29
Total 14 100
• The Weir Group held its Global Environmental, Safety and Health Conference in
Glagow which brought together each of the local forums to identify best practice
and plans. The Environmental Health and Safety Group Forum have been
working toward all our major European operations achieving OHSAS-18001
accreditation.
• The Weir Group has adopted a behavioral system known as SAFESTART which
has been rolled out to all operations and new employees are given this training as
part of their induction.
• The Weir Group’s policy on health and safety requires that its companies take a
proactive responsible attitude to the protection o f their employee’s health and
safety and The Weir Group is committed to an accident free health and safety
environment based on the belief that all accidents are preventable.
Page 381
• The Weir Group’s policy concerning the payment o f its trade suppliers is to
arrange the best possible terms with its suppliers and then pay as appropriate to
those terms, subject to satisfactory performance by the suppliers.
• The Weir Services Australia sponsors two engineering Scholarships at the

University o f New South Wales. Weir Minerals Australia sponsors a PhD student
and Post Doctorate Fellow who are working on research programme at the
University o f Alberta, Edmonton, Canada. Weir Minerals also sponsors a research
programme at the University o f Akron, USA into a study o f wear fundamentals o f
elastomeric materials. Weir Minerals South America sponsors a chair at the
University School of Engineering to support a professor in the Structural and
Seismic Isolation discipline. They also sponsor a chair at the University School o f
Metallurgical Engineering to support a professor in the Metallurgic and mining
discipline.
• Weir Minerals South America Peru took gifts to two local underprivileged
communities at Newmont Yanacocha and Laguna. Weir Minerals South America
has a variety o f initiatives including charity donations inside the San Bernardo
community. Weir SPM. Fort Worth employees donated personal care items and
cash donation for families in need in its local community.
5.4.74 Enodis pic (UK)
Enodis pic was a British multinational food making equipment manufacturing company
headquartered in London. A former FTSE 250 Index constituent, it was acquired by the
American machinery manufacturer The Manitowoc Company in October 2008, with its
activities subsequently being fully integrated into those o f Manitowoc. Enodis had
manufacturing sites in the United Kingdom, United States, several countries in
Continental Europe and in Asia.
Enodis has performed extremely poor with regard to Corporate Social Responsibility.
The PS SR of the company is 21.43%. The areas o f Corporate Social Responsibility are
Charity, Sports and Health.
Page 382
Table No, 5.180
Disclosure score of Enodis pie
Enodis pic
1 Disclosed 3 21.43
Total 14 100
• Enodis donated a transport vehicle to a local association and sourced about 4,

78,000 pounds o f materials from local cooperatives o f disabled workers.
• Enodis supports the Michigan Special Olympics which provides sports training
and athletic competition in a variety o f Olympic type sports for children and
adults with intellectual disabilities.
• Enodis made total donation to 1,60,000 $ to 75 different organizations, ranging

from national causes like Ronald McDonald House and the Susan G. Komen
Breast Cancer Foundation, to local organizations such as the Art Reach of Mid-
Michigan, Friends o f Brooker Creek Reserve and the Children’s Museum of
Denver.
• The employees o f Enodis pic also raised 30,000 pounds under the banner of
“Hands across Enodis.”
5.4.75 Agfa Gevaert (Belgium)
The Agfa-Gevaert Group develops, produces and distributes an extensive range o f analog
and digital imaging systems and IT solutions, mainly for the printing industry and the
healthcare sector, as well as for specific industrial applications. Agfa's headquarters and
parent company are located in Mortsel, Belgium. The company has production facilities
around the world, with the largest production and research centers in Belgium, the United
States, Germany and China.
The Agfa-Gevaert Group has performed satisfactory with regard to social responsibility.
It regards Corporate Social Responsibility (CSR) as an investment in society and the goal
Page 383
o f the company is to build social capital. The PSSR o f the company is 42.86%. The
company has performed significantly well in various areas like Environment, Charity,
Health, Safety, Communities and Training and Development.
Table No. 5.181
Disclosure score of Agfa Gevaert
Agfa Gevaert
1 Disclosed 6 42.86
Total 14 100
• Agfa succeeded in significantly reducing the usage o f natural resources and in

considering diminishing the emissions to the air. Agfa has made excellent
progress in its manufacturing plants in improving the eco-efficiency for many
environmental parameters. Due to the conscious efforts o f Agfa, the use o f
mercury was reduced by 97% due to the elimination o f the intentional use o f that
component in Agfa’s photographic material, CO2 emissions immensely decreased
by 41%, non-hazardous waste decreased by 10.4%, hazardous waste decreased by
6.3% and specific energy consumption dropped by 6.6%.
• Agfa’s policy on health and safety requires that its companies take a proactive
responsible attitude to the protection o f their employee’s health and safety and
The Weir Group is committed to an accident free health and safety environment
based on the belief that all accidents are preventable.
• Agfa is committed to providing an environment in which individual talents can

flourish and for there to be fair and equal employment opportunities for all
persons.
Page 384
Below mentioned table shows the rank wise and grade wise analysis of Foreign
Companies.
Table P
Rank wise and Grade wise analysis of Foreign Companies
% % Not
N a m e o f the C o m p a n y R ank G rad e
Disclosed Disclosed
Erste Group Bank 78.57 21.43 1 A

Helphire Group pic 64.29 35.71 2 A
Weir Group pic 64.29 35.71 3 A
Deutsche Bank 57.14 42.86 4 A
Charles Stanley 57.14 42.86 5 A
Royal Bank of Scotland (RBS) 57.14 42.86 6 A
Domino's Pizza 57.14 42.86 7 A
Close Brothers Group pic 57.14 42.86 8 A
Rotork pic 57.14 42.86 9 A
Trifast pic 57.14 42.86 10 A
Brewin Dolphin Holdings pic 57.14 42.86 11 A
Old Mutual Pic 50.00 50.00 12 A
Aggreko Pic 50.00 50.00 13 A
Kier Group pic 50.00 50.00 14 A
Paragon Group 50.00 50.00 15 A
Intermediate Capital Group pic 50.00 50.00 16 A
Chesnara pic 50.00 50.00 17 A
Mavinwood pic 50.00 50.00 18 A
Share pic 50.00 50.00 19 A
Metalrax Group pic 50.00 50.00 20 A
Vitec Group pic 50.00 50.00 21 A
Devro pic 42.86 57.14 22 B
WPP group pic 42.86 57.14 23 B
Chaucer holdings 42.86 57.14 24 B
Hardy 42.86 57.14 25 B
Page 385
Just Retirement pic 42.86 57.14 26 B
Hypo Vereinsbank 42.86 57.14 27 B
Schraders 42.86 57.14 28 B
Carr's Milling Industries pic 42.86 57.14 29 B
Charles Taylor Consulting pic 42.86 57.14 30 B
Canaccord Capital Inc. 42.86 57.14 31 B
Hiscox Ltd 42.86 57.14 32 B
Agfa Gevaert 42.86 57.14 33 B
Premier Oil pic 35.71 64.29 34 B
Wienerberger 35.71 64.29 35 B
Lighthouse Group 35.71 64.29 36 B
ICAP pic 35.71 64.29 37 B
Shinko Securities Co Ltd 35.71 64.29 38 B
EcoSecurities Group pic 35.71 64.29 39 B
Cattles pic 35.71 64.29 40 B
LPA Group pic 35.71 64.29 41 B
Dewhurst pic 35.71 64.29 42 B
Volex group pic 28.57 71.43 43 B
Pendragon pic 28.57 71.43 44 B
Workspace Group 28.57 71.43 45 B
FirstRand 28.57 71.43 46 B
Bond International Software pic 28.57 71.43 47 B
Royal Dutch Shell Pic 28.57 71.43 48 B
Regal Petroleum 28.57 71.43 49 B
Xaar pic 28.57 71.43 50 B
Brit Insurance 28.57 71.43 51 B
Vantis pic 28.57 71.43 52 B
Debts.co.uk pic 28.57 71.43 53 B
Rensburg Sheppards 28.57 71.43 54 B
Amlin pic 28.57 71.43 55 B
Imperial Energy Corporation pic 28.57 71.43 56 B
Page 386
Domino Printing Sciences pic 28.57 71.43 57 B
Primary Health Properties (PHP) 21.43 78.57 58 C
Cardpoint pic 21.43 78.57 59 C
Enodis pic 21.43 78.57 60 C
Christian Dior 14.29 85.71 61 C
Vossloh 14.29 85.71 62 C
Albemarle & Bond 7.14 92.86 63 C
BlackRock World Mining Trust pic 7.14 92.86 64 C
Firestone Diamonds pic 7.14 92.86 65 C
Baring Emerging pic 7.14 92.86 66 C
BE Semiconductor 7.14 92.86 67 C
Renaissance US Growth inv. Pic 7.14 92.86 68 C
City of London Investment Group pic 7.14 92.86 69 C
Arc Fund Management Holding pic 7.14 92.86 70 C
Add leisure pic 7.14 92.86 71 c
Advent Capital pic 7.14 92.86 72 c
Retec Digital pic 7.14 92.86 73 c
Capital Mgt & investment 0.00 100.00 74 c
Pursuit Dynamics pic 0.00 100.00 75 c
Page 387
5.5 Comparative Analysis of Indian Companies and Foreign
Companies
From the annual reports of 78 selected Indian companies, 14 different areas are
recognized where companies are providing assistance for development of the society.
Rank CSR Areas of Indian Companies % Disclosed Grade

1 Health 84.62 A
2 Education 83.33 A
3 Community Welfare 73.08 A
4 Environment 70.51 A
5 Human Resource Development 43.59 B
6 Safety 39.74 B
7 Infrastructure 38.46 B
8 Charity 35.90 B
9 Quality 19.23 C
10 Employment 14.10 C
11 Agriculture 14.10 C
12 Art & Cultural 10.26 C
13 Sports 10.26 C
14 Beauty 2.56 C
Health, Education, Community Welfare and Environment. Moreover it is found that four
areas where companies have performed satisfactory in Social Responsibility and these
four areas got B grade. These areas are Human Resource Development, Safety,
Infrastructure and Charity. Apart from that it is found that there are six areas where
companies have performed poor in Social Responsibility and these four areas got C
grade. These areas are Quality, Employment, Agriculture, Art & Cultural, Sports and
Beauty.
Page 388
From the annual reports of 75 selected foreign companies, 14 different areas are
recognized where companies are providing assistance for development o f the society.
Rank CSR Areas of foreign Companies % Disclosed Grade
1 Environment 74.67 A
2 Charity 66.67 .A
3 Health 61.33 A
4 Safety 56.00 A
5 Communities 46.67 B
6 Training and Development 45.33 B
7 Security 26.67 B
8 Suppliers 25.33 B
9 Employment 24.00 C
10 Education 22.67 C
11 Quality 21.33 C
12 Art 9.33 C
13 Sports 6.67 C
14 Music 5.33 C
Environment, Charity, Health and Safety. Moreover it is found that four areas where
companies have performed satisfactory in Social Responsibility and these four areas got
B grade. These areas are Communities, Training and Development, Security and
Suppliers. Apart from that it is found that there are six areas where companies have
performed poor in Social Responsibility and these four areas got C grade. These areas are
Employment, Education, Quality, Art, Sports and Music.
While doing the comparative analysis, it has been found that there are 11 areas o f
corporate social responsibility which are common both for Indian Companies and foreign
Companies which are as under.
Page 389
Analysis of Indian Analysis of Foreign
Sr. Companies Companies
Common Areas
No.
Rank Grade Rank Grade
1 Environment 4 A 1 A
2 Charity 8 B 2 A
3 Health 1 A 3 A
4 Safety 6 B 4 A
5 Art 12 C 12 C
6 Employment 10 C 9 C
7 Education 2 A 10 C
8 Quality 9 C 11 C
9 Communities 3 A 5 B
10 Sports 13 C 13 C
11 Training and Development 5 B 6 B
From the analysis it has been found that the areas in which both Indian companies and
foreign companies work substantially and significantly are environment and health. Both
environment and health have obtained A grade on the basis of PSSR for both Indian
companies and foreign companies. The PSSR of environment for Indian companies and
foreign companies are 70.51 and 74.67 respectively. The PSSR o f health for Indian
companies and foreign companies are 84.62 and 61.33 respectively.
From the above analysis it has been found that environment area o f CSR has been ranked
4 and obtained A grade in analyzing Indian companies whereas in analysis o f foreign
companies it has been ranked 1. Whereas in the area o f art it is similar between Indian &
Foreign companies analysis and has been ranked 12 and obtained C grade. The area of
health is ranked 1 in Indian company’s analysis which is ranked 3 in foreign companies.
However interestingly, Education area which is rated 10 & obtained C grade in Foreign
Company’s analysis is ranked 2 and obtained A grade in Indian Company’s analysis.
Sports area got a similar result of being ranked 13 and grade C in both foreign & Indian
company’s analysis.
Page 390
Analysis of Indian Analysis of Foreign
Sr. Companies Companies
Uncommon Areas
No.
Rank Grade Rank Grade
1 Infrastructure 7 B - -
2 Agriculture 11 C - -
3 Beauty 14 C - -
4 Security - - 7 B
5 Suppliers - - 8 B
6 Music - - 14 C
From the above analysis there were certain uncommon areas o f CSR adopted by Indian &
Foreign Companies. The area which is ranked 7 in Indian Companies & obtained B grade
is Infrastructure area as compared to Foreign Company which is Security. Similarly the
area which is ranked 14 & obtained C grade is Beauty for Indian companies & Music for
Foreign companies. Whereas agriculture area scored 11 rank and C grade Indian
Companies and Suppliers area which scored 8 rank and B grade Foreign Companies.
Grade wise analysis o f Indian and foreign companies in reference to the disclosure of
corporate social responsibility is as under.
Grade-wise Analysis (Indian Companies)

Sr. No. Grades No. of Companies
1 A 25
2 B 40
3 C 13
Grade wise Analysis (Overseas Companies)

Sr. No. Grades No. of Companies
1 A 21
2 B 35
3 C 19
Page 391
From the grade wise analysis, it has been found that the no. o f companies fall under A
category are 25 and 21 for India and foreign countries respectively. The no. o f companies
fall under B category is 40 and 35 for India and foreign countries respectively. The no. o f
companies fall under C category is 13 and 19 for India and foreign countries respectively.
Page 392

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CHAPTER 5

A COM PARATIVE STUDY OF INDIAN

COM PANIES AND FOREIGN COM PANIES WITH

5.1 Area wise performance score of Indian Companies

Major diseases are as under:

Various challenges in Health Sector

• One billion people lack access to health care systems.

o 33.4 million living with HIV

Current Health Issues in India

• Malnutrition in India: There is large number o f population suffering from

Disclosure score of Health Component

Graph No. 5.1

Graphical Presentation of Health component

• RIL launched ‘Project Balkalyan’ on Children’s Day with an objective to provide

Rashtriya Chemicals & Fertilizers organized Medical Camp at Chaitya Bhoomi,

Apollo Hospital organize! free medical camps and distribution o f medicines to

Awareness programme on HIV prevention and management is being conducted

GSK India undertakes a number o f Rural Development initiatives through

• Sanofi-aventis India and the global ‘Access to Medicines’ department are

• Initiatives o f MRF were in conducting curative and preventive health camps,

• Abhijeet Group focuses on various issues like awareness o f ADDS, family

• Certain infrastructure modifications were carried out in company’s community

Nevertheless, corporate social responsibility (CSR) initiatives, through partnerships

Several Indian corporations have developed synergistic initiatives towards higher

Disclosure score of Education Component

Graphical Presentation of Education component

• TCS has funded a Manpower Training in VLSI Design and Microelectronics

• RIL- Stanford Graduate School of Business announced the creation of the

• Education remains a thrust area in Sterlite’s “collective progress” programme.

• Indian Oil Corporation awarded scholarships to 350 meritorious students from

• International Institute o f Information Technology, a project o f Hope Foundation

• Adani Foundation aims to improve the quality o f education, girl’s education,

• P&G launched a unique programme-SHIKSHA. It will educate underprivileged

• Sundram Fasteners has continued to support the English medium matriculation

• Bayer supports several local schools in Ankleshwar by way of - school books,

• Genzyme has entered into collaboration with NIPER (National Institute of

• "Rainbow" is a Global Development Operations India initiative under the aegis o f

• The prestigious Sumant Moolgaokar Technical Institute at Kymore was opened

• Over 100,000 sustainable livelihoods with Livelihood Advancement Business

• Motorola has enabled Parikrma Humanity Foundation, NGO working to educate

• Sesame has provided engaging, educational messages to children and their

5.1.3 Community Welfare

Table No. 5.3

Disclosure score of CommimitY Welfare Component

Graphical Presentation of Community Welfare component

m Disclosed u Not Disclosed

• RIL initiates ‘Project Jagruti’ which is voluntary participation based model

• A unique joint initiative of RIL and National Association o f Blind, ‘Project

• GIPCL has been actively involved in the socio-economic development and

• GTL extends support to the physically challenged by providing them with

• GSK in collaboration with Pratham, a Non-Government Organization, supports a

• Aventis Pharma supports the cause undertaken by The BANYAN for

awareness. Baxter Supported 10 events across the nat.ion on W H D for activities

Patient awareness program m es are im plem ented by N G O s/Trusts supported by

• BPCL accords importance to Corporate Social Responsibility (CSR) and takes it

• Development Promotion Group (DPG), a Chennai-based development agency

• The women empowerment programmes o f Jindal include skill development

• Times Foundation has implemented large projects in social sector arena.

Second component o f the environmental problem is water pollution. According to United

Pollution is most alarming pollution hazards in India. Groundwater Quality and

Environmental Challenges in India

Environmental pollution has become serious problem in the country.

Table No. 5.4