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Supplier Procedure Manual

Supplier Procedure
Manual

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Supplier Procedure Manual

Through implementation and adherence to the standards stated


herein, Grupo Antolin looks forward to a long and mutually beneficial
relationship with our Suppliers.

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Supplier Procedure Manual

Contents
1.0 Introduction
1.1 Scope
1.2 Purpose
1.3 Expectations
1.4 Distribution and Revision Control
1.5 Supplier Acknowledgement Form
1.6 Supplier Deviation Form
1.7 Supplier Contact Information

2.0 Grupo Antolin Business Practice


2.1 Customer / Launch Support
2.2 Supplier Quality Operating System
2.3 Accounting Practices
2.4 Service / Warranty
2.5 Sub-Supplier Management
2.6 Supplier Organization Information
2.7 Supplier Productivity Agreements

3.0 APQP
3.1 General
3.2 Feasibility
3.3 APQP Planning
3.4 Extraordinary Launch Requirements

4.0 Engineering
4.1 Engineering Change Approval
4.1.1 Supplier Request for Change Approval
4.2 Program Management
4.3 Material and Process Specifications
4.4 Tolerancing / GD & T
4.5 Print Control

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4.6 Computer Aided Engineering ( CAE )

5.0 Tooling
5.1 Tool Identification / Management
5.2 Preventive Maintenance
5.3 Gage Requirements
5.4 Tooling Audit
5.5 Tooling Standards
5.6 Tool Design Sign-off Procedure
5.7 Tool Design Ownership

6.0 Quality
6.1 Overview
6.2 PPAP
6.2.1 Requirements for PPAP
6.2.2 PPAP Resubmission Criteria
6.2.3 PPAP Approval Status
6.2.4 Annual Validation Requirements
6.3 Corrective Actions
6.4 Containment
6.5 Return Material Policy
6.6 Cost Recovery
6.7 Responsiveness to Problems
6.8 SPC Requirements
6.9 IMDS
6.10 Manufacturing Process Review
6.11 Pre-Production Quality / Prototype

7.0 Material, Planning and Logistics


7.1 Identification Labels
7.2 Packaging Requirements
7.3 Material Identity Control and Traceability
7.4 Electronic Data Interchange ( EDI )
7.5 Delivery Performance

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8.0 Revision Record

9.0 Appendix
9.1 Supplier Forms
9.1.1 Supplier Contact Information
9.1.2 Supplier Acknowledgement Form
9.1.3 Supplier Deviation Form
9.1.4 Facilities Listing
9.1.5 PPAP Checklist
9.1.6 PSW Form
9.1.7 APQP Planning Form
9.1.8 Supplier Request for Change Approval
9.1.9 Supplier Organization Information

9.2 Grupo Antolin General Terms and Conditions


9.3 References

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Introduction
1.1 Scope
The details stipulated within this manual are intended as the minimum
mandatory requirements for “approved” production goods and service
suppliers to Grupo Antolin. Our focus includes a commitment from chosen
suppliers to provide timely, valued goods and services. Grupo Antolin
recognizes the importance of having suppliers that support our goal to
exceed customer expectations by delivering products of superior quality,
on time and at a competitive price. Win/Win relationships strengthened by
success remains a cornerstone in meeting changing customer
expectations. It is imperative that every supplier implements the
standards and business practices outlined in this manual.

These standards and practices are in addition to the terms of any


purchase orders between the parties and are incorporated by reference
into any purchase order issued by Grupo Antolin unless otherwise agreed
in writing. To the extent that there is any conflict between the terms of the
purchase order and the terms of this Supplier Procedure Manual, the more
explicit terms shall control.

NOTE: This Supplier Procedure Manual applies to purchase orders


issued by and business with Grupo Antolin North America, Inc. and its
affiliates relative to business in the United States, Canada and Mexico. It
does not concern or affect purchase orders issued by or business with
other Grupo Antolin worldwide related operations or affiliates.

1.2 Purpose
The purpose of this manual is to define the organizational system that
details the relationship between Grupo Antolin and its suppliers.

1.3 Expectations
To maintain our status as a world-class supplier of automotive
components, Grupo Antolin requires its suppliers to:

• Manage facilities, processes, quality systems, supply chain and


personnel to consistently and cost effectively produce products and

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furnish services that meet the needs of Grupo Antolin and its
customers.

• Achieve target prices consistent with our agreements and customer


requirements.

• Acknowledge that the achievement of ZERO DEFECTS is a


fundamental objective for quality and delivery performance.

• Develop and implement Advanced Product Quality Planning practices


and procedures in accordance with the requirements of ISO-9001 / TS-
16949, the AIAG Advanced Product Quality Planning and all Grupo
Antolin North America’s specific APQP requirements.

• Be committed to continuous process improvement by emphasizing


reduction of part-to-part variation and the elimination of waste.

• Utilize appropriate statistical techniques for on-going process control


and improvement (as established in the AIAG “Fundamental Statistical
Process Control” reference manual).

1.4 Distribution and Revision Control

Distribution

This manual is written under the direction of Grupo Antolin Purchasing


Department and is intended for the use of all suppliers regardless of tier.

Revision Control

This manual will be updated periodically. As changes occur, Grupo


Antolin will notify suppliers of the change and provide an update or a new
manual.

1.5 Supplier Acknowledgement Form


Upon review of this Supplier Procedure Manual, suppliers are required to
complete the Supplier Acknowledgement Form located in Appendix 9.1.2
and upload the signed copy to the Grupo Antolin Supplier Portal or return
it to Grupo Antolin within 14 days of receipt of this manual. Completion of
the Supplier Acknowledgement Form binds the supplier to the
requirements stated in this manual.

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1.6 Supplier Deviation Form


Suppliers may be granted deviations from the requirements stated in this
manual if a Supplier Deviation Form is approved. Any requirement, which
a supplier might feel is a hindrance, can be submitted to Grupo Antolin for
consideration. Only an approved request via signed deviation form will
waive conformance to the contents of this manual.

1.7 Supplier Contact Information


The Supplier Contact Information Form, located in Appendix 9.1.1, must
be completed and uploaded in the Grupo Antolin Supplier Portal or
returned to Grupo Antolin within 14 days of receipt of this manual. Please
update this form within 7 days of any personnel changes made at the
manufacturing facility. If the supplier has more than one manufacturing
facility producing products for Grupo Antolin, please submit a separate
form for each facility.

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2.0 Grupo Antolin Business


Practices

2.1 Customer / Launch Support


The Supplier is required to designate a key contact, who can be readily
available to assist in solving problems relating to quality, delivery and
other issues at the Grupo Antolin production facility. The designated
liaison should be located within 2 hours of the Grupo Antolin facility,
unless a waiver in writing is given to that supplier.

All suppliers are required to provide Grupo Antolin with onsite launch
support during the launch of a new program or during a model year
change. Support may be requested during pre-production builds. The
designated liaison must have a thorough understanding of the supplier’s
part and manufacturing processes. The liaison must be able to make
accurate and immediate decisions. This liaison must be prepared, if
necessary, to support meetings with Grupo Antolin’s customers.

2.2 Supplier Quality Operating System


It is a requirement that all suppliers to Grupo Antolin shall maintain a third
party certified Quality Operating System according to: ISO-9001, or TS
16949. Certified suppliers shall notify Grupo Antolin within 10 working
days if their Certificate of Registration is put on suspension. The supplier
shall upload to the Grupo Antolin Supplier Portal a copy of its certificate
upon renewal.

All suppliers are subject to audits of their quality system, and the physical
verification of corrective action implementation. Failure to comply will be
considered a breach of contract and appropriate actions will be taken.

2.3 Accounting Practices


Normal payment terms are net 60 days from the receipt of the goods, by
means of a bank transfer or other method of payment agreed upon
between the Supplier and Grupo Antolin. If the Supplier can offer

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significant price advantage through alternate payment terms, this must be


presented at the time of quotation.

All indirect and capital equipment invoices will be paid net 60 days after the
supplier’s PPAP is approved by Grupo Antolin, unless otherwise agreed
upon by the Grupo Antolin Purchasing representative. Any alternative
payment terms must be negotiated with Grupo Antolin before nomination.

The Supplier must provide proof of financial stability upon request. Grupo
Antolin may immediately rescind this purchase order under the following
assumptions: Submission - by the supplier - of a temporary receivership or
bankruptcy application, without detriment to the rights of Grupo Antolin
over the assets of the bankruptcy or temporary receivership.

2.4 Service / Warranty


The Supplier must maintain a management system for the supply of
Service Parts, guaranteeing the fulfillment of the requirements to Grupo
Antolin. Unless there is an opposing agreement, the Suppliers will be
required to supply service parts for 15 years unless otherwise agreed to in
writing by Grupo Antolin Purchasing.

Grupo Antolin requires the following from Suppliers for service parts:

• All the goods included in the General Purchasing Terms will be


manufactured in accordance with the specifications (including the
quantities), drawings, samples or other descriptions specified or
enumerated by Grupo Antolin.

• The quality requirements of the materials, components and


products supplied for service parts are the same as products in
current production. The packaging employed for the service parts
must preserve the quality of materials, components and products
until their delivery to Grupo Antolin.

• The production devices (equipment and tooling) must be maintained


during the stated requirement to supply service parts.

• Prior to any tooling, assembly equipment, fixtures or gages being


moved from its contracted location, Grupo Antolin Purchasing must
be informed in writing. Tooling cannot be moved until Supplier has
received written approval from Grupo Antolin Purchasing.

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2.5 Sub-supplier Management


In order to ensure the quality of the parts shipped to Grupo Antolin, each
supplier is responsible for the control and continuous improvement efforts
of its suppliers. Sub-suppliers that furnish production goods and services
must implement and document appropriate controls. All Grupo Antolin
expectations of the Supplier are expected to be transferred to their supply
base.

The Supplier shall complete an analysis of the effectiveness of the planned


supply chain and its associated processes for each commodity at the
Supplier’s manufacturing site. Each supplier shall be responsible for
managing its own supply chain.

Some of the methods that shall be used to manage the supply base:
• Mandate APQP activities for new product and processes
• Require PPAP for all materials received
• Track supplier delivery performance
• Promote organized Continuous Improvement and VA/VE activities

Grupo Antolin reserves the right to visit sub-suppliers as required.

2.6 Supplier Organization Information


All Grupo Antolin Suppliers are required to complete the attached form
9.1.9. and promptly return it to Grupo Antolin.

2.7 Supplier Productivity Agreements


All Grupo Antolin Suppliers are required to perform to the productivity
standards set forth in their contract with Grupo Antolin. Directed suppliers
are required to present to Grupo Antolin a written copy of their productivity
agreement with the OEM. Failure to comply with the terms of this section
shall be cause for Grupo Antolin to terminate any or all agreements with
Supplier at Grupo Antolin's sole discretion.

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3.0 APQP
3.1 General
Grupo Antolin believes that product quality begins at design. Henceforth,
from initial product design through production, the Supplier and Grupo
Antolin must agree on all critical quality characteristics and requirements.
Communication between the Supplier and Grupo Antolin during the APQP
process is crucial. Therefore, frequent meetings between the Supplier
and Grupo Antolin will be scheduled to review the supplier’s APQP
progress. All designated suppliers shall implement all requirements of
Grupo Antolin’s APQP system (which follows AIAG standards).

Grupo Antolin’s goals from the APQP process are to:


• Create a plan to meet and exceed customer expectations (both
internal & external).
• Identify potential and real risks that affect product integrity and
robustness.
• Address all opportunities to incorporate mistake-proofing
techniques (poka-yoke) in accordance with a ZERO DEFECT
objective.
• Identify changes in product or manufacturing processes.
• Achieve required capabilities for all product significant/critical
functional characteristics.

All documents including Process Flow Diagram, PFMEA and Process


Control Plans shall include all processes for the manufacturing of
components, including incoming inspection, internal transportation,
secondary operations, outside services and packaging. All operations
shall be keyed to the Process Flow Diagram, PFMEA and Process Control
Plan.

3.2 Feasibility
The Supplier must have a process for confirming feasibility prior to quote.
Additionally, the Supplier must have a process for the identification and
management of potential risks to ensure proper supply of parts and
materials to the customer. A completed AIAG feasibility form must be
provided with all quotes. Suppliers’ acceptance of a Purchase Order
constitutes supplier agreement that all feasibility concerns have been
resolved. The intent of this process is to proactively address risk. The

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Supplier’s Risk Assessment process shall include a periodic assessment


and review of all possible risks. The process shall analyze risks
associated with both facilities and personnel, considering issues such as:

• Product, facility or unique individual skills.


• Critical process element susceptibility to disruptive damage.
• Susceptibility to natural phenomena (i.e. flood and earthquake).
• Second tier supplier related issues.
• Hazardous Material Reporting in IMDS (i.e. End of Vehicle Life
requirements, Cadmium, Mercury, Hexavalent Chromium).

The output of this assessment shall be used to identify where action is


required to remove or reduce the likelihood of these problems occurring.
The assessment shall also include an estimation of potential downtime in
a major catastrophe.

The Supplier must provide a recovery plan for any major issues
discovered during the feasibility assessment process.

3.3 APQP Planning


Each supplier is to control their processes such that the quality of the
components produced meets all Grupo Antolin requirements. Suppliers
must track process capability on an ongoing basis. Suppliers are to use
the Grupo Antolin’s APQP system. The supplier will use a cross functional
team for APQP activities to include participating in required on site
meetings and/or periodic review meetings with the Grupo Antolin cross
functional team.

3.4 Extraordinary Launch Requirements


Each supplier shall undertake extraordinary launch measures
commencing from the first parts shipped through customer start of
production plus 90 days (CSOP+90), as outlined in Grupo Antolin’s APQP
system or as mutually agreed between companies. All extraordinary
launch measures must be agreed upon by Grupo Antolin’s cross
functional program team. These measures must include, at a minimum,
the following items:

• Pre-Launch Control Plan detailing all extraordinary launch


measures to be in place through CSOP+90
• Part Serialization / tracking measures through CSOP+90.

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• Periodic reviews of all extraordinary launch measure data (e.g.


capability data, capacity data)
• Dimensional Layout review (may require an additional layout
depending on the timing of the initial PPAP)
• MSA / Gage RR review (may require an additional MSA depending
on the timing of the initial PPAP)

4.0 Engineering
4.1 Engineering Change Approval
Engineering changes are conveyed to all suppliers through the Grupo
Antolin Purchasing Department by the release of a RFQ. If the stated
RFQ is unclear, suppliers must request clarification from Grupo Antolin
immediately. Analysis of the RFQ must be completed to ensure that
changes to tooling, part and process are taken into account. Receipt of a
Purchase Order is considered authorization to proceed with an
engineering change. Supplier shall not accept change requests or
authorizations for any product change from any other Grupo Antolin entity
other than Grupo Antolin Purchasing. Failure to adhere may result in non-
payment for any/all costs associated with the unapproved change.

All suppliers must have a system in place to ensure that once a planned
change has occurred that a break point will be documented. The Supplier
shall ensure that all old material made before the change occurred is
either shipped to Grupo Antolin or scrapped as per Grupo Antolin
direction. The Supplier must identify the first shipment of any change they
make to a production part. All containers must be identified with a color
contrasting tag stating ‘ Engineering Change: Level _ ‘ until notification
otherwise is given from Grupo Antolin.

4.1.1 Supplier Request for Change Approval


Supplier initiated change requests shall be submitted utilizing the
SRCA form Section 9.1.8 This form and all supporting
documentation shall be submitted to the Grupo Antolin engineering
contact. All SRCA requests shall be submitted within an
appropriate time frame and cost in order to obtain all necessary
internal and external approval. The Supplier shall NOT make any
changes until Grupo Antolin approval has been granted via
updated Grupo Antolin contract. Unauthorized changes may
result in notification on non-conformance to your 3rd party

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QOS registrar. All costs incurred due to an unauthorized change


will be the responsibility of the supplier.

4.2 Program Management


Grupo Antolin requires all suppliers to provide a key contact person or a
program manager to each project. This person shall have defined
authority and responsibility for the delivery of all elements of the APQP
process and convey completion dates to their company. This person will
be responsible to keep in contact with our supplier development engineer
and our cross functional team to ensure we have an open line of
communication.

4.3 Material and Process Specifications


The Supplier shall adhere to material, product, and process
specificationstandards. These specifications will be determined during the
design phase of the program. All specifications will be documented on the
part or assembly drawings. The Suppliers are not allowed to deviate from
the agreed material and process specifications without documented
authorization from Grupo Antolin. Any suggestions for improvement from
the Supplier must be communicated through a Supplier Request for
Change Approval.

4.4 Tolerancing / GD & T


The Supplier shall adhere to specified product/process tolerances and
measurable characteristics used to manufacture or assemble all
components or systems. Measurements are to be taken with approved
measurement and test equipment that has been inspected, calibrated and
determined to have acceptable gage error through a Measurement
System Analysis (Gage R&R). Parts and gages shall be identified within
the Supplier’s system through the use of a unique identification number
that shall be traceable through all aspects of production.

4.5 Print Control


The Supplier’s documented quality system shall provide procedures which
assure that all applicable drawings, specifications, and work instructions
that are used for fabrication, inspection and testing are to the latest
revision level. The Supplier shall have a formal drawing review and

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change control system that provides for approval and release of all
drawings.

The Supplier is expected to maintain control records documenting the


effective dates and/or serial numbers of all engineering and process
changes. The control system also must assure that obsolete drawings
and specifications are removed from all points of use and must provide for
proper identification and disposition of affected product. The Supplier’s
change control records must be retained and made available for review by
Grupo Antolin representatives through the end of service requirements.

4.6 Computer Aided Engineering (CAE)


All full service suppliers are expected to support Grupo Antolin with finite
element models with material characterizations for our use. All injection
molding suppliers, both prototype and production, must supply mold flow
analysis and warp analysis detailing gate locations and parting lines prior
to tooling kick off unless requirement is deviated in writing by Grupo
Antolin. Supplier must also provide a drawing detailing the cooling layout
of the tool.

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5.0 Tooling
5.1 Tool Identification / Management
The Project Team manages the identification of tooling according to the
requirements established in the applicable Grupo Antolin Tooling
Specifications or Standards and customer requirements. All tooling and
gauging shall be permanently marked so that its ownership is readily
apparent.

The Direct Material Parts Supplier shall establish and implement a system
for tooling management including maintenance, storage, setup, program
changes and modifications. The Supplier must guarantee the quality and
integrity of the tool on any supplier managed engineering changes. Formal
procedures must be produced and available for review by Grupo Antolin.
Grupo Antolin reserves the right to refuse the use of a supplier designated
tooling source.

The Supplier must take out an insurance policy, to the satisfaction of


Grupo Antolin, covering the replacement value of the tooling. Grupo
Antolin is to be named as the beneficiary. The Direct Material Parts
Supplier must provide a copy of the insurance policy to Grupo Antolin
upon request.

All suppliers manufacturing parts for Grupo Antolin are required to


determine and maintain written records of the statistical capability of the
tooling prior to production.

When tools are no longer in use, the Direct Material Parts Supplier agrees
that it will inform Grupo Antolin Purchasing and await delivery or disposal
instructions. The Direct Material Parts Supplier agrees that tooling may not
be disposed of, destroyed, sold, or used for any purpose other than in the
performance of work ordered by Grupo Antolin without the express written
permission of Grupo Antolin Purchasing.

5.2 Preventive Maintenance


All tooling and/or equipment used in the manufacture of Grupo Antolin
products shall be maintained in a condition that will assure that conforming
parts will be produced, and that the agreed tooling life will be maintained.
Preventive maintenance schedules and tool history records shall be
documented and available for review.

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Normal storage, maintenance, and repair of tooling unless otherwise


negotiated, are the responsibility of the supplier.

5.3 Gage Requirements


Proper gauging is essential to a successful quality plan. The Direct
Material Parts Supplier must provide a procedure to use gages or CMM
fixtures to produce applicable quality control reports. Whenever and
wherever possible, variable data gaging shall be used for
significant/critical characteristics. Gage Repeatability & Reproducibility
(GR&R) measurement system variation studies, must be successfully
completed for all gages, measurement equipment, and systems identified
in the contracted plan, in accordance with the AIAG Measurement
Systems Analysis manual 3rd Edition. This information, to include raw
data, must be readily available for review upon request from Grupo
Antolin. Gage R&R/MSA results must meet the following requirements.

• Less than 10% is considered acceptable.


• 10% - 30%, the gage can be used but there must be an approved
action plan in place for improvement and all process parameters must
be adjusted to account for gage variation.
• Greater than 30%, the gage must be taken out of service and an
approved alternate means of gauging must be implemented.

All measuring and test equipment used as a medium of inspection, shall be


calibrated prior to use, and at established intervals, to assure continued
accuracy.

5.4 Tooling Audit


Periodically, Grupo Antolin will request to do an audit on tooling and
maintenance records at the Direct Material Parts Suppliers facility. Grupo
Antolin may also perform an audit to verify associated cost of tooling and
gages.

5.5 Tooling Standards


All tooling shall be constructed in accordance with the applicable Grupo
Antolin Tooling Specifications or Standards revision level in effect at the tool
kick-off. (See Section 4.6 for CAE requirements prior to tool kick-off.) This
tooling includes, but is not limited to, injection molds, headliner tools,

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assembly equipment, and stamping dies. Requested deviations from the


Grupo Antolin Tooling Specifications or Standards will only be allowed if
approved in writing by Grupo Antolin Indirect Purchasing. Grupo Antolin will
not be responsible for the cost of these deviations or their affect on the
performance or life of the tools.

5.6 Tool Design Sign-off Procedure


All tools are subject to the appropriate Grupo Antolin Tool Design Sign-off
Procedure as detailed in Section 9.2.

5.7 Tool Design Ownership


All designs for Grupo Antolin tooling are the property of Grupo Antolin and
are confidential.

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6.0 Quality
6.1 Overview
100% defect free product is required from suppliers to Grupo Antolin. Any
deviation from this will result in rejection and disposal or return of product
to the supplier with subsequent charges attached. This is the industry
standard that the market demands. All shipments are received subject to
inspection. Payment by Grupo Antolin shall not constitute acceptance.
Even after acceptance of a shipment, Grupo Antolin reserves the right to
return any material that proves to be defective for full credit. Defective
material shall be returned at the Supplier’s expense and account debited
accordingly. Additional charges for sorting and administrative support may
also be added.

6.2 PPAP
When required by Grupo Antolin, the Supplier shall initiate the Production
Part Approval Process (PPAP) system to ensure parts submitted to Grupo
Antolin meet all requirements. This system should utilize the latest version
of the AIAG standard documentation found in the Production Part
Approval Process (PPAP) reference manual.

The Grupo Antolin Supplier Performance Organization will identify what


level the supplier will submit to as referenced in the AIAG manual. The
Supplier will receive a PPAP Checklist as detailed in section 9.1.5.
displaying the requirements for PPAP. The Supplier shall use Level 3 as
the default for all submissions unless otherwise specified. Approval of this
process must take place before production parts are shipped. The
Supplier Performance Organization will determine process sign off
requirement.

6.2.1 Requirements for PPAP


Part Submission Warrant (PSW)
A Grupo Antolin Part Submission Warrant shall be required for all
PPAP submissions in order for the Supplier to confirm that
inspections and tests on production parts show conformance to
Grupo Antolin requirements. Any shipment of production product
without first obtaining a signed PPAP part submission warrant
(PSW) or an approved deviation, shall classify the shipment as
defective product. Conditions under which the supplier may be
required to resubmit a PSW are clearly stated in Section 6.2.2.
Sample located in section 9.1.6.

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Appearance Approval Report (AAR)


An appearance approval report will be required when the part has
an appearance requirement (i.e. color, grain, finish, etc.) on the
design record. The Supplier will be responsible to complete the
pre-grain and post-grain approval process of the OEM. The
Supplier is required to submit an AAR, approved by the OEM, in the
PPAP package.

Design Records
The Supplier shall have all design records of the saleable product
including components or details of the product. Where the design
record is in an electronic format, a readable hard copy shall be
submitted to identify measurements taken.

Dimensional Results
The Supplier shall provide evidence of dimensional verifications
required by the design record and the Control Plan. These results
should indicate compliance with specified requirements. Suppliers
shall indicate date of the design record, change level and any
authorized engineering change documents not yet incorporated into
the design record to which the part was made. Any external cost to
complete the dimensional layout of the part is the responsibility of
the supplier.

Material, Performance and Durability Test Results


The Supplier shall perform tests for all parts and product materials
when chemical, physical, metallurgical performance, durability or
functional requirements are specified by the design record or
Control Plan.
Test result reports shall indicate:
• Design record change level of the part(s) tested. Number,
date and change level of the specifications to which the part
was tested.
• Date the testing was performed.
• Name of facility that performed the testing, and the A2LA
certification of that facility.

Process Flow Diagram (PFD)


The Supplier shall have a process flow diagram that clearly
describes the production process. All steps and sequences must be
clearly detailed.

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Process Failure Mode and Effects Analysis (PFMEA)


Supplier shall have a process FMEA developed in accordance with
and complaint with AIAG PFEMA Manual. Supplier must identify
and have completed 8-D action plan for all FMVSS and CMVSS
related items. PFMEA is a living document and must be updated
throughout the production lifecycle, to demonstrate continuous
improvement and RPM reduction.

Control Plan
Supplier shall have a Control Plan providing a written description of
the system for controlling production parts and processes. Control
Plans are to be developed in accordance with, and compliant with
AIAG standards and must be linked to the PFMEA. Prototype, Pre-
launch, and Production Controls plans will be required for any
program.

Process Capability Studies / Quality Indices


Supplier shall perform a short-term study to obtain information on
the performance of a new or revised process relative to Grupo
Antolin requirements. These studies shall include capability and
performance indices (Cpk and Ppk) to measure part and process
performance. The size of the process study lot will be agreed upon
with Grupo Antolin in advance of the study.

Measurement System Analysis


Supplier shall have applicable Measurement System Analysis
studies (i.e. Gage R&R, bias, linearity, stability studies) for all
equipment used for new or modified gages, measurement and test
equipment.

Qualified Laboratory Documentation


Supplier shall have laboratory scope and documentation showing
the laboratories used are certified to A2LA requirements.

Checking Aids / Fixtures


Supplier shall provide, where applicable, any part-specific assembly
or component checking aid and certify that all aspects agree with
part dimensional requirements. Checking aids can include fixtures,
gages, models, templates, and mylars specific to the product being
submitted.

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Sample Product / Sample Size / Submission Level


Supplier shall provide sample product as requested by Grupo
Antolin and as defined during APQP process. The sample size will
be agreed upon with Grupo Antolin in advance of the submission.
The cost of the PPAP sample parts is the responsibility of the
supplier.

Master Sample
Supplier is to retain a master sample manufactured during the
same time period that the PPAP was submitted

Packaging Form
A packaging approval form will be required with each PPAP
submission. This form details the layout per box and per pallet. A
new form must be submitted for each PPAP submission.

6.2.2 PPAP Resubmission Criteria


Process or product changes will require prior approval and
resubmissions for approval. Process or product changes are
defined as changes in the process or product that could affect its
capability to meet design requirements or the durability and
reliability of the product, including:
• Use of alternate construction or material other than what was
used in the current approved part.
• Production from new or modified tools (except perishable
tools), dies, molds, patterns, etc., including additional or
replacement tooling.
• Production following any refurbishment or rearrangement of
existing tooling or equipment
• Production from tooling and equipment transferred to a
different plant location or from an additional plant location.
• Change of a supplier for sub-contracted parts.
• Change to non-equivalent materials or services (i.e. heat
treating, plating) that affect customer fit, form, function,
durability, or performance requirements.
• Product produced after tooling has been inactive for volume
production for twelve months or more.
• Product or process changes that impact fit, form, function,
performance, and/or durability of the saleable product which
can be manufactured internally or by sub-contracted
suppliers.
• For bulk materials only:

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• New source for raw material with special characteristics


from new or existing supplier.
• Change in product appearance attributes where there is
no appearance Specification.

• Any change in material, including not only raw material but


also chemical compounds or processes (i.e. paints,
adhesives, sealers, lubricants, plating, heat treat processes,
etc.) which become a part of the finished product. This
includes changing to an engineering approved alternate
material.
• Any change in the sequence of operations.
• Change in test /inspection method-new technique.

6.2.3 PPAP Approval Status


The following dispositions shall be used for PPAP.

Full Approval
Full approval indicates that the part or material meets all Grupo
Antolin and its customer specifications and requirements. The
Supplier is therefore authorized to ship production quantities of
the product subject to releases from Grupo Antolin.

Rejected
Rejected means that the submission, the production lot from
which it was taken, or accompanying documentation does not
meet Grupo Antolin requirements. Without exception, the
supplier must not ship production quantities while the status of
the PPAP is "Rejected" unless a deviation is granted. The
Supplier may receive charges for each rejected PPAP
submission. These charges are detailed in section 6.4.

6.2.4 Annual Validation Requirements


An annual material re-certification (once per calendar year) of the
supplied material shall be performed by the Supplier. Questions
regarding the re-certification should be directed to the respective
Grupo Antolin Plant Quality Representative.

The annual validation submission shall include, but is not limited to:
1. Warrant sheet stating annual re-validation as reason for
submission
2. Six part piece layout as stipulated in AIAG PPAP Manual or
as negotiated with the Grupo Antolin Plant Quality
3. Marked drawing

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4. Material certification
5. On-going SPC data on Key/Critical Control Characteristics
6.Testing Results per drawing requirements
7. Annual Gage certification

6.3 Corrective Actions


A Correction Action Request (NCR) will be issued for nonconforming product
due to quality requirement issues found in receiving, in-process inspection,
or during production.

The Supplier is responsible to immediately implement a clean-point per plant


requests and must identify root cause of problems and implement corrective
action on non-conforming material in order to prevent recurrence of the
problem. The NCR will be emailed or faxed to the Supplier. A response with
initial containment must be submitted within 24 hours and an updated NCR
returned to Grupo Antolin unless otherwise negotiated. The Supplier's
corrective action format will be acceptable as long as all of the information
requested by the NCR is contained therein. The supplier will be notified if
any aspect of the NCR is not acceptable.

Failure to respond to a NCR in a timely manner will adversely affect the


corrective action portion of the overall supplier score and potentially place
the supplier on immediate containment. If required, Grupo Antolin may
perform on-site reviews of issues at the Supplier facility.

A NCR may also be issued for the following:


• Repeated early or late delivery
• Repeated over/under shipments
• Incorrect items sent
• Inadequate or incorrect containers/packaging received without
authorization from Grupo Antolin
• Lack of shipping and/or certification paperwork
• Lack of applicable customs and brokerage documentation (includes
missing or incorrect forms)
• Lack of timely response to concerns

Changes to the product and/or the product documentation (i.e. drawings,


specifications, Control Plans, PFMEAs, Flow charts, Bills of Material, etc)
due to corrective action implementation shall be documented through
revision levels / due dates. Change in revision levels/dates may require
PPAP submission. Contact the Grupo Antolin Plant Quality for required
PPAP submission levels/dates. Grupo Antolin may request supportive
documentation such as laboratory analysis or statistical results. Any

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changes proposed by the Supplier must be validated prior to PPAP. Any


charges associated with validation are the responsibility of the Supplier.

6.4 Containment
The following procedures are considered escalation to control non-
conforming material being shipped to our facilities. The decision to
implement a controlled shipping procedure indicates existing measures by a
supplier have been insufficient in stopping shipment of non-conforming
material. There are two levels of controlled shipping as a means to ensure
our facilities receive material that conforms to specification and does not
impact our production or that of our customer. Supplier will receive
notification from Grupo Antolin stating that they have been placed in a
controlled shipping status.

Level 1 Controlled Shipping


1. Develop, define, implement, and pay the cost of an agreed-upon
containment activity over and above current process
controls/containment actions. Supplier is required to submit this
corrective action to the Grupo Antolin STA for approval.
2. Clearly identify shipments as being on Level 1 Containment and
having 100% inspection. This should be done by:
• Adhering labels to each container indicating inspection and/or
witness marks per Grupo Antolin request
3. The timeframe for Level 1 Controlled Shipping is one month or a
designated number of shipments without any incidences of non-
conforming material. The duration may also be designated by the
Grupo Antolin facility.
4. A debit will be issued to the supplier for $500 for administrative
support during Level 1 Controlled Shipping. Please review section
6.6 Cost Recovery.

Failure to comply with this process, or the inability to implement a


successful action plan or containment activity, will result in the
implementation of Level 2 Controlled Shipping.

Level 2 Controlled Shipping


1. Implement and pay the costs of a defined containment activity over
and above supplier’s current process controls. A defined
rd
containment activity includes having a 3 party source inspect
product within the Grupo Antolin and Supplier’s and/or other
external location.

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2. Develop, define, and implement the agreed upon containment


activity over and above Level 1 Controlled Shipping process controls
and containment activity.
3. Clearly identify Level 2 inspected shipments, with a color-
contrasting tag that reads ‘Controlled Shipping Level 2’. Each tag
must be initialed and dated by the inspecting employee.
4. Level 2 Controlled Shipping action plans may be required to be
submitted to supplier’s ISO-9001/TS16949 registrar for review and
assessment. Supplier should authorize their registrar to submit the
resulting assessment to Grupo Antolin.
5. The timeframe for Level 2 Controlled Shipping is one month or a
designated number of shipments without any incidences of non-
conforming material. The duration may also be designated by the
Grupo Antolin facility.
6. A debit will be issued to the supplier for $1000 for administrative
support during Level 2 Controlled Shipping. Please review section 6.6
Cost Recovery.

Failure to comply with this process, or inability to implement a


successful Level 2 Controlled Shipping action plan or containment
activity, will result in new business hold or potential de-sourcing.

6.5 Return Material Policy


Upon receipt of a NCR, the Supplier has 72 hours to provide a Return
Material Authorization (RMA) number to Grupo Antolin for the return of the
defective material. If an RMA number is not received within 72 hours of
notification, the parts will be scrapped at the Grupo Antolin facility and the
supplier will be charged for the value of the parts and costs of disposal.
The Supplier is responsible for all freight of the returned products. Upon
issuance of an RMA, the supplier must indicate to Grupo Antolin how the
parts are to be shipped or scrapped.

6.6 Cost Recovery


The following charges apply for all non-conformances issued by Grupo
Antolin.

• An administration fee of $500 USD may be charged to the Supplier


when they are issued a non-conformance.
• An administration fee of $1,000 US will be charged to the Supplier
when they are placed on Level 2 Containment.

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• Any and all costs related to the NCR incurred by the Grupo Antolin
facility will also be charged back to the supplier. These costs may
include, but are not limited to:
1. Down time
2. Containment
3. Sorting
4. Scrap
5. Supervision
6. Rework
7. Premium Freight
8. Supplier Performance Travel Expenses
9. Grupo Antolin’s Customer Charge Backs ( i.e Vehicle Hold,
Yard Audits, Assembly Plant Downtime, Assembly Plant
Reworks, Recalls,Warranty)

6.7 Responsiveness to Problems


Grupo Antolin requires all suppliers to respond within 24 hours to
problems that arise from non-conforming goods and/or services. Failure to
respond to problems and/or continued poor performance may result in the
Supplier being placed on containment status or new business hold.
Suppliers who have been placed on containment status, due to continued
poor performance and/or failure to achieve goals and objectives, will be
required to do the following:
• Establish and communicate to Grupo Antolin Plant Quality a
plan for containment.
• Communicate the manner in which product shall be identified as
quality assured/inspected by container and individual product.
• Provide on-site support, in conjunction with Grupo Antolin
personnel, to Grupo Antolin’s Customers, as required, as part of
the containment action.
• Accept all costs associated with shipping, handling, processing,
reworking, inspecting, and replacing defective material including
the costs of value-added operations prior to the discovery of the
non-conformance.

6.8 SPC Requirements


Statistical and analytical techniques should be used by the Supplier to
measure and improve process capability, efficiency, and quality of the
product. Some of the techniques that may be used are:

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• DOE
• X-Bar & R charts
• P, C, U, NP charts
• Histograms
• Pareto analysis
• Ishikawa or Fishbone diagrams
• 8D

The Supplier must develop a system that documents responsibilities,


involvement, plans and criteria for implementing statistical and analytical
methods (see AIAG Statistical Process Control Manual). The supplier is
responsible for ensuring that tooling, equipment, and processes used
demonstrate the capability to consistently produce quality parts with
minimum variation. The special characteristics identified on part prints will
require a minimum of 1.67 Ppk (pre-production) and/or a minimum of 1.33
Cpk (production). The Grupo Antolin manufacturing facility may require
additional requirements for statistical control and process capability. The
Supplier must demonstrate statistical process control for all dimensions
listed on the drawing at time of PPAP and as monitored by the control
plan.

6.9 IMDS
The End-of-Life Vehicle Directive was enacted to increase the recyclability
of vehicles and minimize the impact on the environment. The use of lead,
mercury, cadmium, and hexavalent chromium are prohibited in vehicles
and their components, except for certain exceptions published in Annex II
of the Directive. This is a mandated requirement for European Union (EU)
Member States and also required by North American and some Japanese
vehicle manufacturers.

All suppliers of Grupo Antolin are required to comply with this directive.
Suppliers must create a reference for each item in the bill of material.
These items must be broken down to their individual components /
ingredients, until all materials match the substances listed at the IMDS
website, www.mdsystem.com, or have identified the basic material as a
purchased item. If the supplier purchases an item or semi-components
from another supplier, it is the Suppliers responsibility to have that sub-
supplier do the same. This information must be available at all times at
the request of Grupo Antolin. Suppliers are responsible to update their
IMDS profile to Grupo Antolin IMDS code 1435 or as otherwise directed to
represent the latest engineering change level.

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6.10 Manufacturing Process Review / Run at Rate


At the discretion of Grupo Antolin, a systematic and sequential review of a
Supplier’s manufacturing process and/or supply chain may be conducted
at the Supplier’s facility prior to PPAP submission. This review will be in
addition to the Run at Rate. The process to be utilized for the review may
be a customer specified process. This review, if required, will be
completed as part of the quality planning and manufacturing processes for
new and/or significantly changed products.

The Supplier may be required to perform a Run at Rate under the


supervision of the Grupo Antolin Supplier Performance representative.
Requirements of the Run at Rate must meet the established criteria.

6.11 Pre-Production Quality / Prototype


The Supplier must guarantee that the delivered products comply with the
established requirements. Each sample or prototype, at a minimum, must
be accompanied by a completed dimensional results report, material test
results report, and performance test results report as described in the
design record. Grupo Antolin may provide specific instructions, in addition
to these stated requirements.

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7.0 Material, Planning and


Logistics
7.1 Identification Labels
The Suppliers shall follow Grupo Antolin labeling requirements titled
“LABELING AND IDENTIFICATION OF PRODUCTIVE MATERIALS TO BE DELIVERED
TO GRUPO ANTOLIN”.

7.2 Packaging Requirements


The Supplier shall package and ship product in a manner that provides
protection against damage, rust, corrosion, contamination, and anything
that would render the product unfit for its intended use. The use of
commercial or Grupo Antolin defined carriers does not relieve the Supplier
of the responsibility for properly packaging products to ensure acceptance
at the point of delivery. Product should be packaged so that the product
weight or size does not adversely impact the type of transportation chosen.
The agreed upon shipping specifications must be adhered to in all instances.
Failure to comply with the requirements specified in the form may result in
the supplier receiving a Rejection Notice and/or a debit for excess handling
charges.

7.3 Material Identity Control and Traceability


Unless a written deviation is granted by Grupo Antolin Purchasing, the
Supplier shall maintain the ability to trace their product from the lot
identification as shipped to Grupo Antolin, back through their
manufacturing system to the raw material source.

All suppliers to Grupo Antolin must have a lot identification system that
distinguishes one lot from another when shipping finished product. Each
lot of material should be clearly identified on the product (where possible)
and/or on the product packaging. All material lots should be traceable to
raw or component material lots as identified by the Supplier's vendor.

7.4 Electronic Data Interchange (EDI)

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All suppliers are required, unless approved by Grupo Antolin logistics, to


use a computerized system for the receipt of customer planning
information and ship schedules and for on-line transmittal of advance
shipment notifications (ASN’s), transmitted at the time of shipment.
Suppliers shall have an alternate method in the event that the on-line
system fails.

7.5 Delivery Performance


Grupo Antolin requires 100% on time delivery and full conformance to
delivery requirements as specified by the Grupo Antolin user plant.

Costs incurred as a result of delivery non-conformance shall be the


responsibility of the Supplier. When notified of a service or delivery non-
conformance, the Supplier shall provide a formal corrective action report in
line with the established Grupo Antolin non-conformance reporting
process.

Monitoring of performance levels in this area will be ongoing with formal


reporting on a monthly basis. This information will be made available to
supplier thru the Grupo Antolin Supplier Portal. To further clarify this, we
consider unauthorized early or late deliveries and partial or over
shipments to be unacceptable. The quantity shipped per order cannot vary
from specified quantity without the prior written consent of the materials
department of the receiving plant.

If the Supplier negatively impacts a production line due to poor quality, late
delivery, incorrect or partial quantity on any shipment, the supplier will be
responsible for all costs incurred including premium line time, expediting
shipments or charges from Grupo Antolin’s customers.

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8.0 Revision Record


Revision Date Revision Change
A 11/03/2004 Initial Draft
B 04/04/2005 Revised General Terms and Conditions.
C 12/05/2005 Release
D 12/21/2005 Final Release
E 6/4/2007 Inclusion of I. Gordo signature
F 10/15/2012 Multiple updates throughout

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9.0 Appendix

9.0 Appendix
9.1 Supplier Forms
9.1.1 Supplier Contact Information
9.1.2 Supplier Acknowledgement Form
9.1.3 Supplier Deviation Form
9.1.4 Facilities Listing
9.1.5 PPAP Checklist
9.1.6 PSW Form
9.1.7 APQP Planning Form
9.1.8 Supplier Request for Change Approval
9.1.9 Supplier Organization Information
9.1.10 Labeling and Identification of Productive
Materials to be Delivered to Grupo Antolin

9.2 Grupo Antolin General Terms and Conditions

9.3 References

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9.1.1 Supplier Contact Information

Complete and return a copy of this form to:

Attn: Purchasing Department


Grupo Antolin North America
1700 Atlantic Blvd
Auburn Hills, MI 48326
Fax: 248-364-6951

Supplier Name: ___________________________________________________


Plant Address: ___________________________________________________

First Shift Contact Name Phone Fax E-mail Address


Plant Manager
Materials Manager
Production Manager
Quality Manager
Account Manager

Second Shift Contact Name Phone Fax E-mail Address

Materials Manager
Production Manager
Quality Manager

Standard Production Hours: 1st Shift: ________________


2nd Shift: ________________
3rd Shift: ________________

Emergency contact during non-standard business hours:


Name: ______________________________
Phone: ______________________________
Mobile: ______________________________

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9.1.2 Supplier Acknowledgement Form

Note: All suppliers are responsible for reviewing this manual amongst their
management team. Directors or Managers of the departments listed below must
sign in the space indicated.

I / we have received the Grupo Antolin Supplier Procedure Manual, understand


and agree to all contents and conditions outlined in this manual. This supplier
manual and the requirements herein will become part of the contract between
Grupo Antolin and the Supplier. All quotations shall encompass these
requirements. In the event there are exceptions, they shall be clearly
documented.

Supplier Name: _____________________________

General Manager _____________________________ Date __________

_____________________________
Printed Name
Controller / CFO _____________________________ Date __________

_____________________________
Printed Name
Materials Manager _____________________________ Date __________

_____________________________
Printed Name
Quality Manager _____________________________ Date __________

_____________________________
Printed Name
Eng. Manager _____________________________ Date __________

_____________________________
Printed Name
Sales Manager _____________________________ Date __________

Complete and return a copy of this form to Grupo Antolin within 14 days of
receipt:
Attn: Purchasing Department
Grupo Antolin North America
1700 Atlantic Blvd
Auburn Hills, MI 48326

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9.1.3 Supplier Procedure Manual Deviation Request Form

Section to be completed by the Supplier


Supplier Name Requested by: Date:

Supplier Contact Phone Number

Requested Deviation (s):

Supplier Proposal:

Section to be completed by Grupo Antolin


Deviation is: Approved Rejected (See comments below) Requires Resubmitting with Additional
Information (See comments below)
Comments / Additional Requirements

Approved by:

Complete and upload to Supplier Portal at www.grupoantolin.com.

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9.1.4 Grupo Antolin North American Facilities Listing

United States

Grupo Antolin Illinois


642 Crystal Parkway
Belvidere, IL 61008
Tel.: 815-544-8020
Fax: 815-544-8811

Grupo Antolin Fairfax


7601 NW 107th Terrace
Kansas City, MO 64153
Tel.: 816-801-7025
Fax: 816-801-7859

* Operated by Woodbridge Sequencing

Grupo Antolin Kentucky


208 Commerce Court
Hopkinsville, KY 42240
Tel.: 270-885-2703
Fax: 270-885-4192

Grupo Antolin Michigan


6300 Euclid Street
Marlette, MI 48453
Tel.: 989-635-5055
Fax: 989-635-5057
Grupo Antolin Warren
*all invoices for Warren must be sent to Grupo Antolin Michigan
25800 Sherwood Avenue
Warren, MI 48091
Tel: 248-364-2633
Fax: 248-364-2637

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Grupo Antolin Wayne


47440 Michigan Avenue, Suite 150
Canton Township, MI 48188
Tel.: 734-495-9180
Fax: 734-495-9183

Mexico

Grupo Antolin Silao, S.A. de C.V. (MEX)


Av. Ingenieros 51, Parque Industrial FIPASI
Silao, Gto. México C.P. 36101
Tel: +52 472 722 7400
Fax: +52 472 722 7401

Grupo Antolin Silao, S.A. de C.V. / Puebla (PUE)


Cda. del Alamo nave 24A
Km 117 Autopista
Cuautlancingo, Puebla. México C.P. 72210
Tel: +52 222 303 2500
Fax: +52 222 303 2511

Grupo Antolin Silao, S.A de C.V. /Derramadero (STT)


Parque Industrial Alianza
Blvd. Cesar H. Cantú B. # 370 Sur Lote 2
Col. La Providencia
Saltillo, Coah. México. C.P.25300
Tel: +52 844 986 0300
Fax: +52 844 986 0301

Grupo Antolin Silao, S.A. de C.V. / Hermosillo (HER)


Blvd Fusion # 110 A
Esq. con Mercury
Parque Industrial Dynatech Sur
Hermosillo, Son. México C.P. 83295
Tel: +52 662 108 2000 / 01
Fax: +52 662 2379398

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Grupo Antolin Saltillo, S.de R.L. de C.V.


Dr. Jesus Valdes Sanchez S/N Int. A
Parque Industrial Arteaga,
Arteaga, Coah. México. C.P. 25350
Tel: +52 844 986 0300
Fax: +52 844 986 0301

International Door Systems, S. de R.L. de C.V. (IDS)


Blvd Fusion # 110 -B
Esq. con Mercury
Parque Industrial Dynatech Sur
Hermosillo, Son. México C.P. 83295
Tel: +52 662 108 2000 / 01
Fax: +52 662 2379398

Mexican Door Company, S. de R.L. de C.V. (MDC)


Blvd Fusion # 110-C
Esq. con Mercury
Parque Industrial Dynatech Sur
Hermosillo, Son. México C.P. 83295
Tel: +52 662 108 2000 / 01
Fax: +52 662 2379398

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9.1.5 PPAP Checklist

PRODUCTION PART APPROVAL PROCESS (PPAP) SUBMISSION CHECKLIST

The following guideline/checklist shall be used for PPAP level 1-5 submissions. PPAP packages should be submitted for approval to the appropriate SDE/STA 10 days
prior to PPAP required date if not level 1 approved by Grupo Antolin.

Supplier Supplier Customer


Check (√)√) Approval Approval Part Number:
if Included Required Required Reason for Submission:
in PPAP Prior to PSW Prior to PSW
Binder Submission Submission PPAP Level:

Grupo Antolin PPAP Checklist (this document) as the table of contents

1. Design Record (AIAG PPAP Fourth Edition 2.2.1)


a. Released Engineering Specification/Drawings, MUST MATCH LEVEL ON PURCHASE ORDER.
b. Drawing numbered to correlate with submitted dimensional results and drawing notes
c. Special Characteristic agreement document

2. Authorized Engineering Change Documents (AIAG PPAP Fourth Edition 2.2.2)


YES YES Supplier Request for Change Approval with all applicable approvals

N/A YES 3. Customer Engineering approval (AIAG PPAP Fourth Edition 2.2.3)
(Grupo Antolin's PD eng) a. Product Engineering Approval
b. Engineering Test Results

YES N/A 4. Design Failure Mode and Effects Analysis (Design FMEA) (AIAG PPAP Fourth Edition 2.2.4)
DFMEA must be included if supplier is design responsible

YES N/A 5. Process Flow Diagram(s) (AIAG PPAP Fourth Edition 2.2.5)
Detailed Flow Diagram to Grupo Antolin's dock

YES YES (if SCs or Fs) 6. Process Failure Mode and Effects Analysis (Process FMEA) (AIAG PPAP Fourth Edition 2.2.6)
Including" Shipping, Handling, Warehousing, 'Packaging, and Bar Coding

7. Control Plan (AIAG PPAP Fourth Edition 2.2.7)


YES YES (if SCs or Fs) a. Pre-Launch (Component PV Test Plan)
YES YES (if SCs or Fs) b. Production (Production Process Control & IP Test Plans)
YES YES (if SCs or Fs) c. Safe Launch Plans

YES YES 8. Measurement System Studies (Gage R&R) (AIAG PPAP Fourth Edition 2.2.8)
Gage R&R < 10% . Address all 10%< R&R <30% (AIAG MSA Manual)
a. Grupo Antolin Supplier Process Characteristic Analysis

9. Dimensional Results (AIAG PPAP Fourth Edition 2.2.7) (AIAG PPAP Fourth Edition 2.2.9)
100% layout for 6 parts for a single line process minimum
100% layout for 6 parts for each cavity if the process has 2 cavities per tool minimum
100% layout for 3 parts for each cavity if the process has 3, 4 or 5 cavities per tool minimum
100% layout for 1 part for each cavity if the process has 6 or more cavities per tool minimum
YES N/A a. Tabular Summary Format (according to AIAG manual) - with 100 % in tolerance results
Note: Data cannot be older than one year
YES YES b. Any surrogate data must be approved by Grupo Antolin's Supplier Development office
Note: Number of layouts may be modified with approval from Grupo Antolin. Attach approval
if applicable

10. Records of Material/ Performance test results (AIAG PPAP Fourth Edition 2.2.10)
N/A YES Data should be collected from Production Trial Run parts (per PPAP manual, AIAG 4th edition)
Any material certification cannot be older than one year
Any surrogate data must be approved by Grupo Antolin's Product Engineering office
YES N/A Test Results need to include:
- Copy of the specifications called out on the drawing
- Material Certification with test results (use tabular format from AIAG 4th edition PPAP manual)
- Approved PV test results by Grupo Antolin's Product Engineering office as required

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PRODUCTION PART APPROVAL PROCESS (PPAP) SUBMISSION CHECKLIST

The following guideline/checklist shall be used for PPAP level 1-5 submissions. PPAP packages should be submitted for approval to the appropriate SDE/STA 10 days
prior to PPAP required date if not level 1 approved by Grupo Antolin.

Supplier Supplier Customer


Check (√)√) Approval Approval Part Number:
if Included Required Required Reason for Submission:
in PPAP Prior to PSW Prior to PSW
Binder Submission Submission PPAP Level:

YES N/A 11 Initial Process Study (AIAG PPAP Fourth Edition 2.2.11)
a. At least 100 parts measured and at least 25 subgroups to be considered
For each SC and CC. Raw data to be included in the PPAP package.
b. For all SC and CC, if any 1.33 < Ppk < 1.67, work plan required
c. For all SC's and CC's, if any Ppk < 1.33, work plan and 100% in process inspection to be
implemented as a control method in the Control Plan (per AIAG PPAP manual)
YES YES d. Grupo Antolin Supplier Process Characteristic Analysis
Note: The matrix of raw data needs to specify the cavity as appropriate if cavities are considered
* The statistical Capability study must show statistical charts (per AIAG PPAP and SPC requirements)
* If the study is being done per cavity, at least 100 parts/cavity and at least 25 subgroups should
be considered for each SC and CC. If less than 30 parts/cavity contact SDE/STA responsible
activity to develop a suitable plan.
* Number of parts may be modified with approval from Grupo Antolin. Attach approval if applicable

YES YES 12. Qualified Laboratory Documentation (AIAG PPAP Fourth Edition 2.2.12)

13. Appearance Approval Report (AAR) (AIAG PPAP Fourth Edition 2.2.13)
YES YES (if SCs or Fs) a. Pre-Launch (Component PV Test Plan)

14. Sample Production Parts (Qty:_____) (specify how many samples to be sent to customer's plant according to

15. Master Samples (Qty:_____) (specify how many master samples are retained at the
manufacturing site)
16. Checking Aids (AIAG PPAP Fourth Edition 2.2.16)( e.g. checking fixtures, mounting box, etc.)

17. Customer Specific Requirements (as required by SDE/STA)


a. DONA Capacity Anlysis Sheet
b. DONA Supplier Process Characteristic Analysis
YES c. Tooling information Document to include tag numbers, tooling pictures, and OEM markings

18. Part Submission Warrant (PSW)


YES a. Copy of the Warrant
YES YES b. Proof of IMDS acceptance. IMDS number on warrant. Note: Grupo Antolin's IMDS code is: 1435
YES YES c. Tooling / Gages description and tag numbers. OEM tag number if required. Grupo Antolin Tag number from Purchase order.

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9.1.6 PSW Form


Part Submission Warrant
Part Name Cust. Part Num

Shown on Drawing No. Org. Part Num.

Safety and/or Government Yes No Engineering Drawing Change


Regulation Level Dated

Additional Engineering Changes Dated

Shown on Drawing Number Purchase Order No. Weight (kg)

Checking Aid Number Checking Aid Eng. Change Level Dated

SUPPLIER MANUFACTURING INFORMATION CUSTOMER SUBMITTAL INFORMATION

Supplier Name and Supplier Number Customer Name

Street Address Buyer

City State Zip Application

MATERIALS REPORTING
Has customer-required Substances of Concern information been reported? Yes No N/A
Submitted by IMDS or other customer format?

Are all polymeric parts identified with appropriate ISO marking codes? Yes No N/A

Customer Owned Tooling / Gages OEM Tag Number G/Antolin Tag Number
1
2
3
4
REASON FOR SUBMISSION
Initial submission Change to Optional Construction or Material
Engineering Change's) Sub-Supplier or Material Source Change
Tooling: Transfer, Replacement, Refurbishment, or additional Change in Part Processing
Correction of Discrepancy Parts produced at Additional Location
Tooling Inactive > than 1 year Other - please specify

REQUESTED SUBMISSION LEVEL (Check one)


Level 1 - Warrant only (and for designated appearance items, an Appearance Approval Report) submitted to customer.
Level 2 - Warrant with product samples and limited supporting data submitted to customer.
Level 3 - Warrant with product samples and complete supporting data submitted to customer.
Level 4 - Warrant and complete supporting data submitted to customer.
Level 5 - Warrant with product samples and complete supporting data reviewed at supplier's manufacturing location.

SUBMISSION RESULTS
The results for dimensional measurements material and functional tests appearance criteria statistical process package
These results meet all drawing and specification requirements: YES NO (If "NO" - Explanation Required)

Mold / Cavity / Production Process

Was a deviation required and approved to authorize this change? YES NO

DECLARATION
I affirm that the samples represented by this warrant are representative of our parts, have been made to the applicable
Production Part Approval Process Manual 4th Edition Requirements. I further warrant these samples were
produced at the production rate of ________ / ____ hours. I have noted any deviations from this declaration below.

EXPLANATION/COMMENTS:

Is each Customer Tool properly tagged and numbered? YES No

Print Name Title Phone No. Fax No.

Supplier Authorized Signature Date

Supplier E-mail Address

FOR GRUPO ANTOLIN USE ONLY


Plant Quality Representative Supplier Quality Representative
(For initial submissions only)
Part Warrant Disposition: Approved Rejected Part Warrant Disposition: Approved Rejected

Customer Name Customer Name

Customer Signature Customer Signature

Date Date

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9.1.7 APQP Planning Form

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9.1.8 Supplier Request for Change Approval


PA G E
SUPPLIER REQ UEST FO R C HA N G E A PPRO V A L Nr /
C HA N G E A PPRO V A L
PRO D UC T PRO C ESS

O RIG IN O F C HA N G E IN TERN A L EX TERN A L / C USTO M ER

NA M E C A USE
D EPA RTM EN T
FUN C TIO N
C O M PA N Y
EN TRY D A TE

PRO DUC T - PRO C ESS DA TA

PRO D UC T N A M E PRO C ESS


EN G . LEV EL / D A TE PRO JEC T

C HA N G E DA TA

D ESC RIPTIO N SKETC H

C O ST

C URREN T PIEC E PRIC E =


REV ISED PIEC E PRIC E

IN V ESTM EN T / TO O LIN G =

C HA N G E LA UN C H C O - O RDIN A TO R
EN TRY REC EPTIO N - O FFER TO C USTO M ER
KEY D A TES - IN ITIA L SA M PLES
- FIRST BA TC H
D A TE SIG N A TURE

C HA N G E A PPRO V A L - C O M PLTED BY G RUPO A N TO LIN

PRO D UC T. EN G IN D USTRIA L EN G . EN G IN EERIN G C O M M ERC IA L O .K. YES NO

A PPRO V ED YES NO A PPRO V ED YES NO

JUSTIFIC A TIO N JUSTIFIC A TIO N O FFERED TO C USTO M ER YES NO

O FFER A PPRO V ED YES NO

D A TE O F A PPRO V A L

REM A RKS

D A TE SIG N A TURE D A TE SIG N A TURE D A TE SIG N A TURE

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9.1.9 Supplier Organization Information


Date of Incorporation/Organization: _________________

State of Incorporation/Organization: _________________

Name of Registered Agent: ________________________

Address of Registered Office: ______________________


______________________
______________________

States/Countries in which Supplier is qualified to do business:

1.
2.
3.
4.
5.

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9.1.10 Labeling and Identification of Productive Materials to be


Delivered to Grupo Antolin

HOW TO Nr EA- 021


TITLE REVIEW Nr 0 PAGE

LABELING AND IDENTIFICATION OF PRODUCTIVE MATERIALS DATE Jul 2nd, 2012 47 /


TO BE DELIVERED TO GRUPO ANTOLIN 60
ISSUED BY Logistic Office

1.- PURPOSE

Definition of labeling and identification requirements for productive materials to be delivered to Grupo
Antolin.

2.- SCOPE

Packaging of productive materials delivered by external suppliers to Grupo Antolin’s facilities.

3.- OPERATIVE SYSTEM

Every productive material packaging arriving from external suppliers to Grupo Antolin’s facilities must
be correctly identifed with the standard labels considered within this document.

• Odette ETI 1 or ETI 9 labels, for delivering goods to Grupo Antolin’s facilities out of NAFTA
area.
• AIAG container and master labels, for delivering goods to NAFTA Grupo Antolin’s facilities.

These barcode labels are needed for automatic data capture during material receipt, warehouse
movements and inventory processes.

Logistic Departments of Grupo Antolin’ companies report non-compliance of this standard as Logistic
Incident.

3.1.- Dimensions and materials

• Odette ETI 1 – For big packaging and containers. Size 210x148 mm (A5). Recommended
paper weight from 160 to 170 g./sq.m. If the adhesive label is glued on a surface, paper
can have a lower weight (for example 80 g./sq.m).

• Odette ETI 9 – For boxes and small packaging. Size 210x74 mm. Recommended paper
weight 120g./sq.m.

• AIAG container label – For containers and pallets. Size 165x102 mm or 154,6x102 mm.

• AIAG master label – For boxes inside pallets. Size 165x102 mm or 154,6x102 mm.

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Paper to be used in labels must be white. They must be printed in black with a minimum printing
contrast PCS = 75. For minimizing possible distortion problems it is recommended for label paper
(including adhesive sheet in case of sticker paper) to have a certain weight and to be
weatherproof. The label should be resistant enough to guarantee its readability when arriving to
destination.

3.2- Labels location

Label location on the packaging must be agreed between supplier and customer, according to the
internal standards of their companies. Labels should be fixed in horizontal position, in order to
make both its visual reading and scanning process easier.

3.3- Barcode content

Barcode fields must be code 128. Barcodes must include the corresponding figure, using as
prefix the letter which is written in brackets in each field description.

3.4- Labels formats

ETI 1 label format (not to scale)

ETI 9 label format (not to scale)

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AIAG container label format (not to scale)

Remark – No. Boxes field will be always 1 in this label format.

AIAG master label format (not to scale)

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9.2 Grupo Antolin Additional General Terms and


Conditions

1. Delivery.

(a) Seller shall deliver Goods in the quantities specified by


Buyer. Seller will enclose packing slips with all shipments showing the purchase
order numbers, descriptions, Buyer’s part numbers and quantities. The Goods
shall be properly packed, marked, loaded and shipped as required by the
purchase order and by the transporting NCRrier. Buyer may change the rate of
scheduled shipment or direct temporary suspension of scheduled shipments,
neither of which shall entitle Seller to modification of the purchase for goods or
services covered by this purchase order. Unless otherwise indicated on the front
page of the purchase order, the risk of loss or damage to goods in transit shall be
upon Seller and Seller shall insure goods in transit.

(b) Goods That Involve Mechanical, Electrical, Chemical


Components Or Circuitry: In each instance that Seller ships Goods to Buyer that
involve or include any mechanical, electrical, chemical or electronic components
or circuitry, or any form of embedded or integrated software, Seller will also
deliver to Buyer, on or before Buyer's receipt of the first such shipment of Goods,
and thereafter as Buyer determines is necessary, and at no extra cost to Buyer,
testing devices (in reasonable numbers as appropriate to the quantity and type of
Goods) which will permit Buyer to verify proper functioning of all switches, signal
devices and other operational aspects of the various types of components,
circuitry and software involved with or included in the Goods.

(c) Shipments in excess of that authorized by Buyer or not


meeting the requested quantities or the specified delivery dates may be returned
to Seller at Seller’s risk and expense.

2. Additional Provisions Relative to Inspection, Acceptance, Rejection


and Non-Conforming Goods:

Seller agrees to permit access to Seller’s facilities at all reasonable times


for inspection of Goods by Buyer's agents or employees and will provide all tools,
facilities and assistance reasonably necessary for such inspection at no
additional cost to Buyer. At Buyer's request, Seller shall submit its production
and quality test reports and related data to Buyer. In the event of nonconforming
goods, Buyer will hold nonconforming Goods for disposition for 24 hours, or such
longer period as agreed to by Buyer. Buyer reserves the right to charge Seller
for the storage and handling of the nonconforming Goods. Payment for
nonconforming Goods shall not constitute an acceptance. Payment for

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nonconforming Goods shall not limit or impair Buyer’s right to assert any legal or
equitable remedy, or relieve Seller’s responsibility for latent defects.

3. Warranties. In addition to the warranties provided for in the


purchase order, Seller represents and warrants to Buyer as follows: (a) the
Goods strictly conform with the specifications, drawings, instructions,
advertisements, statements on containers and labels, descriptions and samples
furnished or specified by Buyer, its customer or Seller; (b) the Goods are free
from defects in workmanship and material and shall be new and of the highest
quality and the Goods are merchantable; (c) the Goods and materials comprising
the Goods are genuine in all respects; (d) Seller acknowledges that it knows of
Buyer’s intended use of the Goods and that Buyer is relying on the Seller’s skill
and judgment to provide Goods that will be safe, fit and provide proper
functionality for Buyer's intended use; (e) the Goods do not, and are not claimed
to violate any patent, trademark, copyright or other intellectual property right and
may be properly imported into the United States or any other country; (f) to the
extent that the products being ordered and shipped bearing trademarks, the use
of such trademarks has been properly authorized by the trademark owner, and
such trademarks are valid and genuine; (g) Seller has good and marketable title
to the Goods and all components therein, free of all security interests, liens and
encumbrances; and Buyer shall receive title to the Goods which is free and clear
of any liens, security interests or encumbrances; (h) that Seller will cure, by
repair, replacement or otherwise as necessary (but will only replace Goods upon
receipt of Buyer's advance order to do so), any breach of warranty occurring
during the warranty period (whether due to defects in the Goods or due to or
arising out of any statement in this Warranty Section being untrue or misleading
at any time during such warranty period); and (i) the warranty period shall be that
provided by applicable law, except that if Buyer offers a longer warranty to its
customers (or end users of vehicles), such longer period shall apply. Such
warranties shall survive inspection, test, delivery, acceptance, use and payment
by Buyer and shall inure to the benefit of Buyer’s successors, assigns, customers
and other users of Buyer's products.

4. Indemnification. In addition to the indemnification agreement


provided for in the purchase order, Seller shall indemnify, defend, and hold
harmless Buyer, its affiliated companies, directors, officers, employees, agents,
and customers (collectively in this Section, “Buyer”) from and against any loss,
liability, costs, expenses (including reasonable attorney fees), suits, actions, or
claims directly or indirectly arising out of or relating to: (a) any failure, violation,
default or breach of any warranty, representation, covenant or agreement made
in this Purchase Order by Seller; (b) injuries, death, disabilities, or damage to
property caused by Seller, its employees, agents and subcontractors or that are
in any way attributable to the performance of Seller of its obligations hereunder
or the performance of the Goods covered under this Purchase Order; (c) any

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suit, claim or action for (1) alleged direct or contributory infringement of, or
inducement to infringe, any U.S. or foreign patent, trademark, copyright or mask
work right including infringement arising out of compliance with specifications
furnished by Buyer; (2) actual or alleged misuse or misappropriation of a trade
secret resulting directly or indirectly from Seller’s actions; and (3) any claim
against Buyer under the UCC or otherwise including any hold harmless or similar
claim in any way related to a claim asserted against Seller or Buyer regarding
infringement or the like including claims arising out of compliance with
specifications furnished by Seller or Buyer; (d) Seller’s noncompliance with any
federal, state or local law, Executive Order, rules, regulations, ordinance or
standards that may be applicable to Seller’s performance of its obligations under
this Purchase Order; (e) any liability for taxes and related interest, penalties and
charges in connection with Seller’s work or Seller’s receipts for the performance
of the work covered by this Purchase Order whether imposed by any statute now
in force or enacted prior to the delivery of the Goods; (f) any liability to or claim by
any governmental entity or body, customer, third party, or any end user of a
product sold by Buyer, relating to product sold by Buyer or contract entered by
Buyer for sale of product, where Seller's act, omission, misrepresentation, breach
of contract or of warranty, or Goods were a cause of Buyer's alleged liability or
any such claim against Buyer; or (g) any warranty claim, recall expense liability,
product liability claim or other product related liability which Buyer incurs to its
customer or any end user, or government entity, and which Buyer determines in
its sole discretion is traceable to or caused by Seller's Goods, any defect therein
or failure of such Goods to work for their intended purpose and function in
finished products or systems .

5. Tooling & Waiver of Liens.

(a) Unless otherwise agreed, Seller at his or its own expense


shall keep in good condition, and replace when necessary, all dies, tools,
gauges, fixtures, jigs or patterns (“Tools”) and any other manufacturing aids
necessary to produce the Goods ordered.

(b) Seller grants Buyer an irrevocable option to take possession


of and title to those Tools that are specific to production of the Goods upon
payment to Seller of its book value of those Tools less any amounts previously
paid by Buyer with respect to those Tools. The foregoing option does not apply
to Tools used to produce Goods that are the standard stock of Seller or if a
substantial quantity of like goods are being sold by Seller to others. Seller will
not sell, transfer or destroy any Tools without Buyer’s express written consent.

(c) Unless otherwise herein agreed, if Tools or any other


manufacturing aids are furnished to Seller by Buyer for production of this
Purchase Order, Seller will make all necessary adaptations for Seller’s use and

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restore them upon completion of the order to their condition before adaptations, if
requested by Buyer. If Tools or any other manufacturing aids are included in this
Purchase Order, Seller shall submit acceptable production samples from the
same for Buyer’s inspection and approval prior to any delivery or payment
therefore.

(d) All Tools of every description furnished to Seller by Buyer or


specifically paid for by Buyer, and any replacement thereof, and any materials
affixed or attached thereto, shall be and remain the property of Buyer and such
property shall be plainly marked or otherwise adequately identified by Seller as
"Property of Grupo Antolin North America." and shall be safely stored separate
and apart from Seller’s property or any property of a third person and may not be
removed from Seller’s premises without Buyer’s prior written approval nor used
by Seller for any purpose other than to perform this agreement. Seller
acknowledges that it has no interest in such property that all such property and
right of title belongs to Buyer and that such property is deemed to be personal
property and not a fixture. Seller shall not substitute any property except in filling
Buyer’s orders, and such property while in Seller’s custody or control shall be
held at Seller’s risk and shall be replaced at Seller’s expense if lost, damaged or
destroyed. Such property shall be kept insured by Seller at Seller’s expense in
an amount equal to the replacement cost with endorsement marked making loss
payable to Buyer, a copy of said endorsement to be provided Buyer, and shall be
subject to removal at Buyer’s written request, in which event Seller shall prepare
such property for shipment and re-delivery to Buyer in the same condition as
originally received by Seller, reasonable wear and tear excepted. Upon request
of Buyer, such property immediately shall be released to Buyer or delivered to
Buyer by Seller, either (1) FOB at Seller's plant, properly packed and marked in
accordance with the requirements of the NCRrier selected by Buyer to transport
such property, or (2) to any location designated by Buyer, in which event Buyer
shall pay Seller the reasonable costs of delivering such property to such location.
Buyer shall have the right to enter onto Seller's premises at all reasonable times
to inspect such property and Seller's records with respect thereto.

6. Proprietary Information and Rights.

(a) Seller shall keep confidential all information, drawings,


specifications, inventions, engineering notices, financial information, technical
data or other data furnished by or through Buyer or prepared or obtained by
Seller specifically in connection with the performance of this order (the
“Confidential Data”). The Confidential Data shall be returned to Buyer upon
demand or upon completion by Seller of its obligations hereunder, or any
termination of this Purchase Order. The Seller may neither directly nor indirectly
use any such Confidential Data or any information derived therefrom for any
purpose other than to perform this Purchase Order without obtaining Buyer's

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written consent, and shall not divulge to, or use such Confidential Data for the
benefit of any other person or entity, except as required for the efficient
performance of this order. Seller shall not make copies or permit copies to be
made of the Confidential Data without the prior written consent of Buyer. The
Confidential Data shall be acquired, free from restrictions as part of the
consideration for this Purchase Order. The provisions of this Purchase Order are
in addition to and do not supersede or merge with the terms of any confidentiality
or similar agreement signed by the parties, each of which will remain in full force
and effect for the period stated therein, but for at least two years beyond the last
date that Goods or services are provided by Seller to Buyer under this Purchase
Order. Seller shall not advertise or publish the fact that the Seller has contracted
to furnish Buyer the Goods herein ordered, or use any trademarks or trade
names of Buyer in Seller’s advertising or promotional materials without Buyer's
written consent.

(b) Buyer or Buyer's subcontractor, if any, shall have the right to


repair, reconstruct, or rebuild the specific Goods delivered under this Purchase
Order without payment of any royalty to Seller. Parts manufactured based upon
Buyer's or its customer's drawings and/or specifications, if any, may not be used
for Seller’s own use or sold to third parties without Buyer's authorization. To the
extent that this Purchase Order is issued for, covers, includes, or results in any
invention or creation of copyrightable works, the works shall be considered
“works made for hire” on behalf of Buyer. To the extent that the works do not
qualify as “works made for hire”, and as to all such inventions, Seller hereby
assigns, and agrees to cause its employees, and any subcontractors and
independent contractors and their employees, that conceive or create any
invention or work of authorship for use or delivery pursuant to this Purchase
Order or in the course of its performance, to assign to Buyer all rights in patent,
copyright and trade secrets in such works, and inventions, and agrees to provide
any additional such assignments requested by Buyer in the future. Seller
assigns to Buyer all right, title and interest in and to all trademarks, patents,
copyrights and mask work rights in any material now or hereafter created under
this Purchase Order. Neither Seller nor its assigns shall assert against Buyer
any right described herein that is to be furnished to Buyer in the course of this
Purchase Order.

(c) In the event Buyer or its customer(s) shall, at any time and in
their discretion, require financial information concerning Seller to confirm the
financial condition, viability or history of Seller, Seller shall provide, and consent
to third parties providing, any such requested information to Buyer and its
customer(s),and shall reimburse, indemnify and hold harmless Buyer and its
customer(s) for the cost and expenses they incur in obtaining such information
regarding Seller.

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7. Compliance with Laws. Seller agrees to comply with all U.S.


federal, state and local laws, Executive Orders, rules, regulations, conventions,
ordinances or standards of the country(ies) in which any Goods shipment
receiving facility is located, in which the Goods are manufactured, through which
the Goods are transported, or in which the Goods or products thereof are
intended to be used, including those that relate to the manufacture, labeling,
transportation, importations, licensing, approval or certification of the Goods or
services, and further including but not limited to those relating to environmental
matters, wages, hours and conditions of employment, subcontractor selection,
discrimination, occupational health/safety and motor vehicle safety which may be
applicable to Seller’s performance of its obligations under this Purchase Order.
Seller further represents that neither it nor any of its subcontractors, if any,
permitted, or will utilize slave, prisoner or any other form of forced or involuntary
labor in the supply of Goods or provision of services under this Purchase Order.
This order incorporates by reference the provisions to follow and where the term
“Contractor” is used, said clauses shall be deemed to refer to Seller: (a) all
provisions of 41 C.F.R. 60-1.4, as amended, pertaining to the equal opportunity
clause in government contracts; (b) all provisions of 41 C.F.R. 60-250, as
amended pertaining to affirmative action for disabled veterans of the Vietnam
Era; and (c) all provisions of 41 C.F.R. 60-741, as amended, pertaining to
affirmative action for handicapped workers. Seller certifies that it is in
compliance with all applicable provisions of 41 C.F.R. 60-1, including but not
limited to: (a) developing and presently having in full force and effect a written
affirmative action compliance program for each of its establishments as required
by 41 C.F.R. 60-1.40, as amended; (b) filing EEO-1 reports as required by 41
C.F.R. 60-1.7, as amended; and (c) neither maintaining segregated facilities nor
permitting is employees to perform services at segregated facilities as prohibited
by 41 C.F.R. 60-1.8, as amended. Buyer requests that Seller adopt and
implement a policy to extend employment opportunities to qualified applicants
and employees on an equal basis regardless of an individual’s age, race, color,
sex, religion or national origin. All invoices for items produced or sold subject to
the U.S. Fair Labor Standards Act must contain the following certification in order
to be processed for payment: We hereby certify that these Goods were produced
in compliance with all applicable requirements of Sections 6, 7, and 12 of the Fair
Labor Standards Act, as amended, and of regulations and orders of the United
States Department of Labor issued under Section 14 thereof. Seller shall certify
in writing Seller's compliance with such laws at Buyer’s request.

8. Ingredients, Disclosures, Special Warnings and Instructions. If


requested by Buyer, Seller shall promptly furnish to Buyer in such form and detail
as Buyer may direct (a) list of all ingredients in the Goods purchased hereunder,
(b) the amount of one or more ingredients, and (c) information concerning any
changes in or additions to such ingredients. Prior to and with the shipments of
the Goods purchased hereunder, Seller shall furnish to Buyer sufficient warning

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and notice in writing (including appropriate labels on Goods, containers and


packing) of any hazardous material which is an ingredient or a part of any of the
Goods, together with such special handling instructions as may be necessary to
advise NCRriers, Buyer, its customers, and their respective employees of how to
exercise that measure of NCRe and precaution which will best prevent bodily
injury or property damage in the handling, transportation, processing, use or
disposal of the Goods, containers and packing shipped to Buyer. The Goods,
and any such warnings, notices and markings shall comply with the minimum
requirements under all applicable laws, regulations or guidelines, including, but
not limited to, the Federal Insecticide, Fungicide and Rodenticide Act, the Toxic
Substances Control Act, and guidelines and regulations issued by the
Environmental Protection Agency, U.S. Department of Transportation,
Occupational Safety and Health Administration, Consumer Products Safety
Commission, and the U.S. Food and Drug Administration. Seller shall make
available and provide Material Data Safety Sheets ("MSDS" sheets) to Buyer
with the first shipment of each type or item of (a) Goods it supplies; (b)
reformulated Goods supplied; and at any other time as requested by Buyer.
Seller shall mark and describe all Goods for recycling in compliance with all
applicable laws, and Federal Trade Commission rules and guidelines.

9. Taxes: Unless prohibited by law, the Seller shall pay all federal,
state and local tax, transportation tax, or other tax, including, but not limited to
customs duties and tariff which is required to be imposed upon the items
ordered, or by reason of their sale or delivery. All order prices shall be deemed
to have included all such taxes. The certification provisions of Section 15 must
be met in order for Seller to be eligible for payment of any invoice. Seller shall
not delay any deliveries of Goods pending the determination of any price
adjustments or resolution of invoicing disputes or reconciliations under this
Purchase Order. In the event that Buyer’s customer(s) require(s) a price
reduction or other changes having the effect of a price reduction to the customer,
Seller shall renegotiate the price to provide a corresponding price reduction for
items sold to Buyer that are used in such parts or systems sold to the customer.

10. International Shipments.

(a) Seller shall provide a signed certificate which identifies the


country of origin of the Goods within ten calendar days of receiving a written
request from Buyer.

(b) This Purchase Order includes all related customs duty and
import drawback rights, if any, including rights developed by substitution and
rights which may be acquired from Seller’s suppliers, which Seller can transfer to
Buyer. Seller shall inform Buyer of the existence of any such rights and upon

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request shall supply such documents as may be required to obtain such


drawback.

(c) Seller will perform all actions and provide all documents
required to qualify the Goods or products thereof for preferential or favorable
treatment under any applicable tariff or treaty, including the North American Free
Trade Agreement ("NAFTA"). Seller will be responsible for all documentary and
logistical requirements for movement of Goods across international borders and
shall pay all duties and fees pertaining to such movements.

11. Service and Replacement Parts. Seller will sell to Buyer Goods
necessary for Buyer to fulfill, for its customer(s), Buyer's current model service
and replacement parts requirements at the price(s) set forth in this Purchase
Order or Buyer's agreements(s) with its customer(s). If the Goods are systems
or modules, Seller will sell the components or parts that comprise the system or
module at price(s) that shall not in the aggregate exceed the price of the system
or module less assembly costs. Seller will sell Goods to Buyer to fulfill its past
model service, ongoing model service and replacement parts requirements for a
fifteen year period after Buyer completes its current model purchases (or such
longer period as is required by Buyer’s customer(s)). The price(s) shall remain
the same for the first four years after Buyer completes current model purchases.
Thereafter, the price shall be as agreed by the parties. In the event that Buyer’s
customer(s) require(s) a price reduction or other changes having the effect of a
price reduction, Seller shall renegotiate the price to provide a corresponding price
reduction for items sold to Buyer that are used in such parts or systems sold to
the customer. Seller shall make service literature and other materials available
at no additional charge to support Buyer’s service part sales activities.

12. Engineering & Quality.

(a) Sellers of special machines and/or equipment must supply


Buyer with two (2) instruction manuals and at least one (1) maintenance manual
containing complete schematics, drawings, parts lists, specifications, sources of
supply and complete service/test instructions. All design and construction of
tooling, equipment or special machines sold to, or furnished or paid for by Buyer
must be in accordance with Buyer's Engineering specifications. Any engineering
design changes by Seller with regards to products, tooling, equipment or special
machines sold to, or furnished or paid for by Buyer require the prior written
approval of Buyer. Seller will furnish Buyer with a Certificate of Insurance for
personal and property liability prior to proceeding with work on Buyer's premises.

(b) Seller acknowledges that it assumes all responsibility for


ensuring, at its sole cost, that all testing and analysis as is needed to meet
QS9000 requirements or any other quality certification standards that Buyer’s

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customers or Buyer requires on parts, components, materials, systems and


processes incorporating or involving any product sold by Seller to Buyer
hereunder will be properly completed, and satisfied, whether or not Seller is or
has been certified as meeting such certification requirements apart from this
Purchase Order.

13. Labor Disputes. Seller shall notify Buyer of any actual or potential
labor dispute delaying or threatening to delay timely performance of this
Purchase Order. Seller shall notify Buyer in writing six (6) months in advance of
the expiration of any current labor contracts. Seller shall produce a supply of
finished Goods at least thirty (30) days prior to the expiration of any such labor
contract, in quantities and for storage at Seller’s expense at sites designated by
Buyer.

14. Demand for Adequate Assurance: Given the critical nature for
Grupo to be able to supply its customer(s) with goods on a “just in time” basis,
should Grupo reasonably determine itself to be insecure with the Seller’s
performance, the Seller shall provide Grupo with written assurance of
performance within forty-eight hours of a written demand by Grupo. It is
understood that this is a material provision of the relationship between the
parties. This provision supercedes the normal time periods associated with a
demand for adequate assurance as provided for in Section 2-609 of the Uniform
Commercial Code.

15. Request for Facts, Documents and Information: Unless otherwise


provided in writing, all purchase orders issued by Grupo to Seller shall be on a
fixed price basis. Grupo shall be under no obligation during the course of
performance to vary its price terms in the event Seller experiences material
increases in prices for labor, material or otherwise. Should the Seller request a
price increase however, Seller shall: (1) provide Grupo in writing with all
background facts as to the reason for the request; and (2) shall make its books
and records available for a viewing by Grupo so that it may verify the cost of
goods or the claimed reason for the price increase. This provision may be
specifically enforced by a court.

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Supplier Procedure Manual

9.3 References

Acknowledging resources

• Quality Systems Requirements (ISO-9001/TS-16949)


• Advanced Product Quality Planning and Control Plan (APQP)
• Statistical Process Control (SPC)
• Measurement System Analysis (MSA)
• Production Part Approval Process (PPAP)
• Potential Failure Mode and Effects Analysis (FMEA)
• Shipping /Parts Identification Label Standard -AIAG B-10.
• Quality System Assessment (QSA)

Revision F, October 15, 2012 Page 60 of 60

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