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Integrated Management System Doc.

no: L1-CI-IMS-MAN-1
Level 1 Rev.: 0
IMS Manual
Date: Sep. 1,2018

Document responsible Vice President of QHSE, Equipment and Procurement


Document owner President
Document pursuant to ISO 9001, ISO 14001, ISO 45001, Indonesian QHSE Regulations

Rev Date Description Prepared Checked Approved


0 01.09.2018 Creation and Finalization

Table of contents

1. Introduction ………………………………………………………………………………………………………………………………….. 3
1.1 Purpose............................................................................................................................................ 3
1.2 Validity and limitations.................................................................................................................... 3
1.3 Definitions and abbreviations......................................................................................................... 3
1.3.1 Definitions........................................................................................................................................ 3
1.3.2 Abbreviations................................................................................................................................... 3
1.4 Feedback .......................................................................................................................................... 3
2. Rules and regulations........................................................................................................................ 4
2.1. Ensuring compliance with rules and regulations.............................................................................. 4
3. Vision Statement.............................................................................................................................. 5
3.1. Vision Statement.............................................................................................................................. 5
3.2. Code of conduct ............................................................................................................................... 6
3.3. Principal Enterprise........................................................................................................................... 6
4. Policies.............................................................................................................................................. 7
4.1. QHSE Policy....................................................................................................................................... 7
4.2. Drug and Alcohol Policy.................................................................................................................... 8
4.3. Night driving policy........................................................................................................................... 9
4.4. Smoking policy.................................................................................................................................. 9
4.5. Jewelry Policy.................................................................................................................................... 9
4.6. SWA Policy ..................................................................................................................................... 10
4.7. Management of change................................................................................................................. 10
5. Organization................................................................................................................................... 11
5.1 Organization chart......................................................................................................................... 11
5.2 Competence and training.............................................................................................................. 11
5.3 Service providers and contract management................................................................................ 11
6. Main business processes ................................................................................................................ 12

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Integrated Management System Doc. no: L1-CI-IMS-MAN-1
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Date: Sep. 1,2018

6.1 Process groups ................................................................................................................................. 12


6.1.1 Marketing & Contract.................................................................................................................... 12
6.1.2 Operations & QHSE........................................................................................................................ 12
6.1.3 Equipment & Procurement............................................................................................................ 12
6.1.4 HR/Administration......................................................................................................................... 12
6.1.5 Finance & Accounting.................................................................................................................... 12
6.2 Roles and responsibilities................................................................................................................. 13
7. Management system framework ................................................................................................... 14
7.1 Language........................................................................................................................................ 14
7.2 Integrated Management System entry point and availability....................................................... 14
7.3 Workforce participation................................................................................................................. 14
8. Documentation and information..................................................................................................... 15
8.1 Control of records............................................................................................................................ 15
8.2 Data security.................................................................................................................................... 15
8.3 Document hierarchy........................................................................................................................ 16
8.3.1 Level 1............................................................................................................................................ 16
8.3.2 Level 2............................................................................................................................................ 16
8.3.3 Level 3............................................................................................................................................ 17
9. Internal & External Expectation to each of Management Element in level 2.................................... 18
9.1 Element 1: Leadership, Commitment and Values.......................................................................... 18
9.2 Element 2: Financial Controls......................................................................................................... 19
9.3 Element 3: Marketing and Contract Management......................................................................... 20
9.4 Element 4: Administration, HR, Training and Competence............................................................ 21
9.5 Element 5: Operations Integrity..................................................................................................... 22
9.6 Element 6: Management of Change............................................................................................... 23
9.7 Element 7: Equipment, Procurement and Fix Asset Management................................................ 24
9.8 Element 8: HSE and Risk Management........................................................................................... 25
9.9 Element 9: System Controls, Measurement and Continual Improvement..................................... 27
10. Learning for Continuous Improvement............................................................................................ 28
10.1. Organizational learning................................................................................................................... 28
10.2. Individual learning........................................................................................................................... 28

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Integrated Management System Doc. no: L1-CI-IMS-MAN-1
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Date: Sep. 1,2018

1 Introduction
1.1 Purpose
The purpose of the Management System Manual (MSM) is to describe PT. COSL INDO’s Integrated
Management System in order to describe the processes which are in place for managing the company and all
its assets.
The MSM is intended for internal use and information, and as documentation of the IMS towards Clients,
Authorities and own employees.
The MSM describes the IMS and includes the activities, organization, responsibilities and the interactions
between the IMS processes.
It defines the key management controls that are implemented within the company to ensure a successful
outcome for all works undertaken by the company and addresses:
- An overview of the core and support processes with cross-references to the supporting procedures.
- A description of the system structure - i.e.: policy, objectives, guidelines, work instructions,
specifications, criteria, forms, etc.
- Organization structure, management commitment and responsibilities associated with key personnel.
- Product realization and development procedures and implementation.
- Control of processes and maintaining Customer satisfaction.
- Process measurement, data analysis and improvement of the IMS.
1.2 Validity and limitations
The MSM is intended for internal use only. It is applicable to PT. COSL INDO’s systems and activities.
All lower level documents shall be in compliance with this document.
1.3 Definitions and abbreviations
1.3.1 Definitions
Client or customer Licensee or operator for whom PT. COSL INDO is providing services
The company PT. COSL INDO
Process A sequence of related tasks triggered by an event and is intended to
achieve an objective. It uses resources and is subject to influences.
Third Party The supplier who provides service together with PT. COSL INDO to the same
client
Mobile Offshore Units Term used for all units which are not fixed.
1.3.2 Abbreviations
COSL INDO PT. COSL INDO
IMS Integrated Management System
QHSE Quality, Health, Safety, Environment
IMO International Maritime Organization
ISM International Safety Management
ISPS International Ship and Port Facility Security
MO(D)U Mobile Offshore (Drilling) Unit
MSM Management System Manual
DJ-MIGAS Directorate General of Oil and Gas/ Direktorat Jenderal Minyak dan Gas
Bumi
SKK-MIGAS Special Task Force for Upstream Oil and Gas Business Activities /Satuan

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Kerja Khusus Pelaksana Kegiatan Usaha Hulu Minyak dan Gas Bumi

1.4 Feedback
Feedback may be given directly to document owner, document responsible or via the feedback system on
the Intranet.

2 Rules and regulations

PT. COSL INDO is obliged to establish, follow up and further develop a integrated management system in order
to ensure compliance with requirements contained in the Indonesian legislations relating to QHSE.

In order to meet customer contract specifications the IMS has been developed to satisfy the requirements in:

 ISO 9001-2015 Quality standard


 ISO 14001-2015 Environmental standard
 ISO 45001-2018 Occupational Health and Safety Management Systems (OHSAS) standard
 ISM (International Safety Management) code
 IADC (International Association Of Drilling Contractors)
 IAGC (International Association of Geophysical Contractors)
 IMCA (International Marine Contractors Association)
 OCIMF (Oil Companies International Marine Forum)

PT.COSL INDO shall strictly follow the policies, laws, regulations and requirements of local government to
improve the international competitive power.

2.1 Ensuring compliance with rules and regulations

Managers and/or persons with responsibility for issuing steering documentation like policies and procedures
shall ensure that new or amended acts, regulations or safety bulletins/ notices, are evaluated with regards to
our compliance with these requirements.

Further it is their responsibility to ensure that the management documents are updated in line with these
requirements.

Compliance with regulatory, contractual and internal requirements is evaluated by performing GAP analyses.
Identified gaps are treated as non-conformances (regulatory, contract or internal), and therefore registered
and followed-up through PT. COSL INDO’s Law & Regulation list.

Ref.

L2-CI-PRO-CMI-9-3 Evaluation, compliance, internal audit and management review

L2-CI-PRO-CMI-9-4 Internal Audit Procedure

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3 Vision Statement, Policies and principles

3.1. Vision Statement

PT. COSL INDO’s vision is to be the contractor of choice for safe, environmentally responsible and efficient
oilfield’s services, enabling our client’s to meet their most demanding objectives.

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3.2. Code of conduct

People working for PT. COSL INDO have various cultural background and traditions. To ensure a uniform
standard of behavior PT. COSL INDO has adopted a code of conduct relating to the company’s activities.

Supervisors and other employees must act in a confidence-inspiring and respectful manner towards business
partners, colleagues and others they meet in connection with work. The company does not accept harassment
or any other conduct that might be perceived as threatening or demeaning.

Our employees must abstain from the use of intoxicants in a manner that may give the company or its
business partners a bad name.

No one may be illegally or unreasonably treated differently on the basis of sex, age, religion, political views,
race, skin color, national origin, ethnical origin, sexual preferences or living arrangements.

Ref.

L2-CI-MSP-HR-4-1 Anti Bribary and Corruption Policy

L2-CI-MSP-HR-4-2 Harrassment

3.3. Principal Enterprise

PT. COSL INDO is principal enterprise on all facilities and installations operated by PT. COSL INDO. Separate
agreements are made with the respective operating companies per contract.

As principal enterprise PT. COSL INDO is responsible for coordinating the safety and environmental work
onboard the unit for all the different companies which are visiting or permanently part of the rig organization.

This includes a particular duty to:

a) ensure the establishment of routines for information exchange between the various groups of
employees in the workplace,
b) see to that all employees are assigned to a safety delegate in the workplace, and that they are given
the opportunity to put forward issues to the QHSE committee,
c) see that the safety and health personnel have the necessary insight into the work operations in the
workplace,
d) Make sure that violations of relevant provisions of the Working Environment Act and supplementary
regulations are pointed out and corrected.

Ref.:

L2-CI-PRO-SCI-7-1-1 Supplier Management

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4 Policies

4.1. QHSE Policy

The QHSE policy is issued and signed by the President in PT. COSL INDO, and is applicable to our entire
operation in Indonesia.

The President is the overall responsible for HSE within PT. COSL INDO.

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Ref. L1-CI-POL-01 QHSE POLICY

4.2. Drug and Alcohol Policy

The Drugs and Alcohol policy of PT COSL INDO is to ensure that all work activities are carried out in
consideration of the safety and health of all staffs, contractors and members of the public that affected by PT
COSL INDO activities.

Ref.

L1-CI-POL-02 Drugs and Alcohol Policy

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4.3. Night Driving Policy

PT. COSL INDO is committed to provide and maintain a safe working environment in which our employees are
not exposed to any hazard arising from night driving.

Ref. :

L1-CI-POL-03 Night Driving Policy

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4.4. No Smoking Policy

Smoking is strictly prohibited within all company work areas and public spaces including conference rooms,
private offices, reception areas, restrooms and work stations, as well as all other enclosed areas.

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Ref. :

L1-CI-POL-04 Smoking Policy

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4.5. Jewelry Policy

PT. COSL INDO has developed a policy regarding use of jewelry onboard facilities. The purpose is to minimize
the risk of injuries/harm to personnel related to use of jewelry in work situations onboard our offshore and
onshore facilities.

 No rings, necklace, earrings, piercing or other jewelry that represents a risk of entangling, trapping,
getting caught and stuck, etc. are allowed to wear on board. All jewelry as mentioned above shall be
removed prior to start of work on board.

The policy applies to all working areas onboard our offshore and onshore facilities with no exceptions.

The policy applies to all personnel (including third party) working onboard our offshore and onshore facilities
or installations.

Jewelry which cannot be removed shall be secured. E.g. rings shall be taped over.

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4.6. Stop Work Authority (SWA)

It is the basic rule that everyone should know and comply with. Every person is empowered, expected, and has
responsibility to stop work if working condition or behaviors are unsafe.

Ref. :

L1-CI-POL-05 SWA

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4.7. Management of change

Planning and controlling major changes in people, processes and procedures is important to make sure this
does not constitute a risk to the company. To ensure that technical or organizational changes can be
developed in a safe manner the following is our main focus:

 Good communication between managers and employees, and contractors.


 Make sure the reason and purpose for change is understood.
 Utilize the necessary analysis and studies as basis for a thorough evaluation.

Ref. L2-CI-MSP-MOC-6-1 Management of Change

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5 Organization

PT. COSL INDO’s Management organization is shown in the Chart below.

President, VPs are part of PT. COSL INDO’s Management Group.

5.1 Organization chart

Oper
ating
Divisi
on

Functional Organization chart Corporate

Organization charts for projects are developed and maintained as well. These can all be found under
“Organization charts” on the intranet.

5.2 Competence and training

Job descriptions are prepared for all personnel. PT. COSL INDO ensures the formal identification of training
and development needs, and provides the necessary training to its personnel. The company will improve the
knowledge and skills through further training and development.

Ref.

L2-CI-PRO-AM-4-1-19 Provision of Employee Management

L2-CI-PRO-AM-4-1-20 Job Description

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5.3 Service providers and contract management

PT. COSL INDO will select contractors, consultants, suppliers and other business partners based on the ability
to supply services and products in accordance with PT. COSL INDO’s requirements, and their ability to comply
with legislation and QHSE requirements.

Contractors for a specific project will be listed in the Project Quality plan. When necessary, bridging
documents that focus on the interfaces between the different parties are made.

6 Main business processes

6.1 Process groups

The Integrated Management System (IMS) of PT. COSL INDO is divided into 4 process groups which include the
main processes, and support processes needed to run our business. Each group has specific processes related
the value chain.

6.1.1 Marketing & Contract

 Tendering
 Contracting
 Change and Approval/ VO(R) handling
 HSE Assessment of Suppliers and Vendors (incl. Acceptance criteria)

6.1.2 QHSE, Equipment and procurement

 Corrective maintenance
 Inspections
 Annual QHSE planning
 Incident Handling
 Non-Conformity Handling
 Audits
 Acknowledgement of Compliance
 Emergency preparedness
 Management of Change
 Chemical Management
 Steering Document issue and revision
 Management follow up and control
 Risk Management
 Equipment management

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 Procurement and Logistics

6.1.3 Administration

 Document control and filing


 Disciplinary process
 Travel Procedure

6.1.4 Human Resource

 Recruitment/ new employees


 Sick leave follow up
 Employee Appraisal

6.1.5 Finance & Accounting

 Business planning
 Invoicing
 Accounting/financial reporting
 Budget
 Treasury Management

6.2 Roles and responsibilities

Processes are developed which is based on a RACI flowchart (Responsible, Assist, Consulted and
Informed). The process owner is accountable for the process.

Roles and responsibility for employees will be linked to the different processes. Involvement in a
process is defined according to the following four categories:

Responsible Has the duty to perform the task or process and to deliver the result according to
company objectives (i.e. managers)
Consulted Is advised of the task or process, is expected to give feedback, and has the
authority to stop the task or process
Informed Informed that the task or process is occurring, but is not in the decision making
loop
Assist Helps in the task or process, but is not in the decision making loop (e.g. team
member)

7 Management system framework

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The structure and elements of the Management system are based on the requirements and recommendations
of the standards ISO 9001 and ISO 14001 as well as the Indonesian HSE regulations and maritime regulations
(NMD, ISM Code, etc.) where they apply (cf. the framework regulations - 3).

The Vice President of Operation & QHSE is responsible for ensuring that PT. COSL INDO has access to the last
revision of applicable rules, codes and standards at all times. Changes in rules and regulation that have an
impact on the Management system shall be evaluated, registered, implemented and communicated to the
organization. The management system will in addition be updated responding to learning, growth of the
company and changes in activity. The system will be examined regularly for its adequacy and correctness.

The Vice President of Operation & QHSE is overall responsible for the Management system, including handling
of revisions of the management system manual.

7.1 Language

English is the primary language for written material such as procedures and manuals.

However, the language shall not compromise safety. So Safety signs and Safety data sheets shall always be in
Indonesia as well. Certain steering documents are available in both English and Indonesian, in order not to
compromise safety.

7.2 Company Management System entry point and availability

The IMS is web-based. The entry point to the IMS is via PT. COSL INDO’s intranet. The philosophy is based on
easy access, and that the documents and tools you need should be readily available.

Ref. Intranet URL: to be available.

7.3 Workforce participation

PT. COSL INDO’s goal is to secure active workforce participation in all matters regarding QHSE.

The workforce shall be involved in development, maintenance and improvement of the IMS.

It is of utmost importance to ensure proper training in the use of the system. An introduction to PT. COSL
INDO’s IMS is part of our introduction program, and is followed up with an electronic questionnaire.

For all users of the IMS, feedback is of vital importance. Any feedback is welcome and enables us to develop
the system to be more in line with user preferences, to increase efficiency and to ensure we are in line with
the industry’s expectations/ best practice.

Feedback can be given by use of the feedback button on the intranet, or through direct contact with the
person responsible or owner of the particular document.

8 Documentation and information

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Steering documents shall ensure that everybody is working according to the same quality standards with
respect to HSE, efficiency and predictability. Documents shall preferably be developed based on a requirement
from the authorities and applied standards, be harmonized with industry norms and shall be supervised by the
PT. COSL INDO management.

Governing documentation is developed for the actual user and the skills and experience of the user is taken
into consideration during development.

In general higher level documents are a framework for lower level documents.

If there for some reason is a conflict between documents, the highest ranking document shall prevail. National
and international laws, rules and regulations govern above all company documents.

Ref.

L2-CI-MSP-CMI-9-1 Document control

L2-CI-MSP-CMI-9-3 IMS Document Verification Review

L2-CI-MSP-CMI-9-8 Intranet Document Viewing Privileges

8.1 Control of records

Records are documents kept on file stating achieved results or providing evidence of activities performed. As
such they are used to provide evidence that rules, regulations and procedures are complied with.

Ref.

L2-CI-MSP-CMI-9-1 Document control

8.2 Data security

All company electronic data will be stored on secure remote servers with daily backup systems.

This means that the company will have the ability to resume work quickly in case of an emergency at the head
office. Access to the system shall be restricted, and all people shall sign a confidentiality statement prior to
access is given.

8.3 Document hierarchy

The management system documentation is based on a document hierarchy as illustrated below:

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8.3.1 Level 1

Integrated Management System Manual

This document gives an overall description of the company and is applicable to the entire organization. The
top document gives a general description of PT. COSL INDO, its policies, vision, mission and strategy and a
description of how we manage our activities.

8.3.2 Level 2

Department Level Policies, Procedures and Processes including forms for record

The Level 2 documents are applicable for major of PT. COSL INDO’s operations. Level 2 has Nine Functional
Elements as follow:

 Element 1: Leadership, Commitment and Values

 Element 2: Financial Controls

 Element 3: Marketing and Contract Management

 Element 4: Administration, HR, Training and Competence

 Element 5: Operations Integrity

 Element 6: Management of Change

 Element 7: Supplier, Contractor and Asset Management

 Element 8: HSE and Risk Management

 Element 9: System Controls, Measurement and Continual Improvement

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8.3.3 Level 3

Divisions’ Procedures and Processes including forms for record.

Applicable for each of divisions in Indonesia.

 L3.1-Project procedure

 L3.2-Bridging document, Work Instruction, Job Description

 L3.3-Onsite regulations, emergency response plan

9. Internal & External Expectations to each Element:


9.1. Element 1- Leadership, Commitment and Values
9.1.1. PT.COSL INDO’s management team shall establish, document and support an integrated management
system which shall include all policies appropriate to ensure the health and safety of people, protection of
the environment and provision of a quality service.
9.1.2. Leaders shall provide strong, visible leadership and actively participate in the continuing drive toward a
corporate culture that places QHSE equal in importance to the other critical quality and business objectives.
9.1.3. Leaders shall clearly accept health, safety and environmental protection responsibilities while conducting
offshore operations.
9.1.4. Leaders shall set a positive example in demonstrating positive behaviors required to develop a safety
culture.
9.1.5. Management shall demonstrate strong visible commitment to QHSE, and in particular provide the necessary
resources to achieve QHSE and quality objectives and targets.
9.1.6. Management shall clearly define and communicate individual authority, roles and responsibilities at all
levels of the organization. This will be achieved in an unambiguous manner to enable clarity throughout the
organization.
9.1.7. Leaders are responsible for open two-way communication with employees, contractors and others
concerning QHSE aspects. Leadership shall establish communication links with designated persons to
ensure timely and accurate information concerning QHSE issues.
9.1.8. Management of PT. COSL INDO shall integrate the company’s expectations into all aspects of the business
including planning and decision making.
9.1.9. Management shall identify and set integrated QHSE and Operational performance targets and objectives.
These targets shall be communicated to our customers, employees and contractors, and employees and

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contractors shall be informed about what is required of them to achieve these targets. Programs shall be in
place to assess QHSE performance against the set objectives.
9.1.10. Leaders shall promote the sharing of best practice and QHSE lessons learned throughout the organization.
9.1.11. QHSE and relevant department shall develop QHSE communication with partner, public, employee or any
interested party.
9.1.12. Organization charts shall be posted on the Company intranet.
9.1.13. A management representative of the management system shall be appointed to ensure a system is
developed and maintained to international standards and industry best practice.

9.2. Element 2- Financial Controls


9.2.1. Reports of suspected violations of Accounting Issues, applicable laws, regulations or Company policies will
be appropriately investigated.
9.2.2. Detailed processes shall be in place documenting individual spending limits and authority levels for
committing the Company.
9.2.3. Detailed policies shall be in place to control all financial transactions and transfers of funds.
9.2.4. Extension of credit shall be made part of the contractual terms of the drilling contracts. Care shall be
exercised when extending credit to new customers.
9.2.5. The PT. COSL INDO Finance Department shall provide detailed budget and cash flow reports on a monthly
basis.
9.2.6. Anticipated capital expenditure requirements for the forthcoming year shall be recommended by the
Operations Department. These requirements shall be submitted in the form of a capital budget for review
and approval.
9.2.7. Standards and controls shall be established for administrative establishment of field offices and employee
residences that are paid for by the Company.

9.3. Element 3 – Marketing and Contract Management


9.3.1. Management shall ensure that Customer requirements are identified and met with the aim of enhancing
Customer satisfaction. Additionally the Company shall monitor information relating to Customer perception
of the organization. The methods for obtaining and using this information may include, but not be limited to:
i. Participation in client meetings.
ii. Soliciting of client feedback.
iii. Tracking breakdowns, accidents, delays and port state interventions.
iv. Anticipating trends including opportunities for preventive action.

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v. Tracking supplier’s performance and costs of purchases.


9.3.2. Management shall determine and implement effective arrangements for communicating with customers
and interested parties in relation to:
i. The service or product being delivered.
ii. Inquiries / contracts / including amendments.
iii. Customer feedback and complaints, including complaints from Class, Coastal State, Flag State or
other entities.
9.3.3. Contract review procedures shall be established and followed ensuring that customer requirements are
identified and any unclear or conflicting requirements are resolved and documented prior to submission of
tenders / acceptance of contracts or orders.
9.3.4. Contract standards shall be established to ensure the uniformity of the contract review process and that
lessons learned are captured for future contracts.
9.3.5. Scopes of work shall be reviewed to ensure that customer requirements are identified. This ensures PT.
COSL INDO has the capacity and capability to meet contractual obligations and provide the required quality
service safely and without impacting on the environment.
9.3.6. Contract amendment control measures shall be employed to ensure that contract alterations are clearly
reviewed and understood, fully documented and communicated to all concerned.
9.3.7. Where operations involve significant co-ordination with other contractors engaged by Clients, suitable
interface documents shall be developed to clearly establish the responsibilities and safe systems of work for
all parties.
9.3.8. Records shall be maintained of the results of the review of requirements, and any actions arising from the
review, are maintained.

9.4. Element 4 – Administration and Human Resources, Training and Competence


9.4.1. PT. COSL INDO is committed to complying with all applicable laws, regulations, accounting standards,
internal accounting controls and auditing practices. It is the responsibility of each director, officer and
employee of the Company to promptly report his or her concerns or complaints regarding these matters.
9.4.2. Management shall establish effective communication processes to ensure proper circulation of information
throughout the organization.
9.4.3. Policies, standards and procedures shall be clearly communicated to all levels of the organization.
9.4.4. Recruitment, selection and placement processes shall ensure that personnel are qualified, competent and
physically fit for their assigned tasks.

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9.4.5. Management shall ensure that PT. COSL INDO’s workforce has the required skills and training to
competently perform their tasks in a safe and environmentally responsible manner.
9.4.6. On-the-job and formal training shall be provided to fulfill the competence requirements of all job functions.
9.4.7. Documented procedures shall be in place to manage the identification and delivery of training needs within
the organization.
9.4.8. Corporate and local training matrices shall be developed to define training requirements for all positions.
Training programs shall be periodically assessed for quality and effectiveness.
9.4.9. All new and transferred employees, contractors and visiting personnel shall receive, in a language
understood by each, an appropriate site orientation / induction training which covers relevant QHSE policies
and emergency procedures.
9.4.10. QHSE roles and responsibilities are defined and utilized to define performance targets for individuals and
teams.
9.4.11. Annual performance appraisals shall be conducted for all personnel in the organization. Feedback will be
provided and QHSE performance will be given equal weight as technical ability in overall job performance.
9.4.12. Prior to employment, personnel shall be medically examined in order to assess the individual's fitness for
work.
9.4.13. A program shall be in place to ensure that the performance of our workforce and others on Company
premises is not impaired by drugs or alcohol.
9.4.14. Managers shall ensure that all employees have job descriptions which match actual responsibilities and that
these job descriptions are clearly communicated.

9.5. Element 5 – Operations Integrity


9.5.1. The yearly PT. COSL INDO’s QHSE plan should be established at beginning of the year.
9.5.2. Operational plans shall systematically incorporate QHSE requirements. A formal QHSE assessment shall be
conducted prior to initiating any project or operation, to ensure that all QHSE aspects have been addressed
as planned.
9.5.3. All operating activities shall follow the procedure, operating instruction and QHSE plan at each level, define
responsibility, implement control, develop inspection and take necessary corrective action. The successful
operating management can be reflected by QHSE performance. The corrective action can be taken only
when the performance deviates from company goal or an accident occurs.
9.5.4. All critical activities outside of route operations or otherwise operation not under controlled by Oil Company
shall be controlled through PT. COSL INDO’s Permit to Work System.

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9.5.5. Procedures and/or Work Instructions shall define the approved manner of conducting all activities during
storage, packing, transport and handling of all materials and hazardous substances.
9.5.6. Management shall co-operate with customers in developing and maintaining bridging documents that
ensure compatibility between the respective management systems and define interfaces where
management standards differ.
9.5.7. Worksite meetings at prescribed intervals and critical points in work programs shall be held to provide a
forum for consultation with all personnel.
9.5.8. Plans for coping with all aspects of an emergency shall be created and regularly practiced to ensure that all
parties charged with emergency preparedness and crisis management are aware of their roles and
responsibilities.
9.5.9. Emergency Response Plans shall be developed for all operational locations which shall be located at
company headquarters and onboard each rig. The Emergency Response Plans shall be in writing and made
available to the personnel concerned.

9.6. Element 6 – Management of Change


9.6.1. Temporary and permanent changes shall be formally assessed to ensure their health, safety, environmental,
technical and other impacts are documented, managed and approved.
9.6.2. Any proposed change shall be reviewed and approved by a competent person before an implementation
process commences.
9.6.3. No modification to the original design and / or the service of a piece of equipment or system shall be
performed on a rig, or in a designated workshop without prior management approval.
9.6.4. While assessing change, consideration shall be given to the effects on the workforce / organization,
including training requirements.
9.6.5. Temporary changes shall not exceed their original duration without review and approval.
9.6.6. Formal methods shall be established to maintain QHSE accountabilities and responsibilities in the event of
organizational change.
9.6.7. Changes to equipment, operations and legislation shall be reviewed before the start-up of any equipment.

9.7. Element 7 – Equipment, Procurement and Fix Asset Management


9.7.1. Equipment and Systems shall be operated, inspected, maintained and repaired in accordance with Company,
and / or OEM (Original Equipment Manufacturer) standards, procedures and policies.
9.7.2. All equipment and systems of work (including subcontractors) shall conform to current legislative
requirements, customer standards and recognized industry standards.

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9.7.3. Procedures shall be in place for controlled testing, operation and maintenance of plant, processes and
equipment.
9.7.4. Maintenance routines and procedures shall specify how and at what frequency preventative maintenance is
carried out. Planned maintenance routines are programmed and controlled by procedures which provide
traceability of maintenance activities and equipment history. Unplanned maintenance shall be controlled
and adequately reflected in equipment history.
9.7.5. Critical monitoring and measuring devices shall be identified and maintained in accordance with
manufacturer’s recommendations. Calibration frequencies shall be established and records maintained.
9.7.6. Spare parts procurement and delivery philosophy and procedures shall be established based on a criticality /
reliability assessment.
9.7.7. Pre-qualification, selection and retention criteria shall be established for work performed by contractors and
suppliers, including a system for assuring their compliance.
9.7.8. Subcontractors shall be required to establish and maintain adequate management systems consistent with
or equivalent to PT. COSL INDO’s systems. They shall be also required to produce evidence of control which
may be inspected at appropriate intervals which is subject to continuous monitoring.
9.7.9. All requisitions for critical equipment and services shall be reviewed to ensure specification and certification
requirements meet regulatory, customer and industry requirements.
9.7.10. Goods and services received are inspected to verify compliance with specified requirements. Non-
conforming products are identified and quarantined to prevent inadvertent use until disposal has been
resolved.
9.7.11. QHSE requirements shall systematically be incorporated into the purchasing criteria of equipment and
products used in PT. COSL INDO operations.
9.7.12. Clear deliverables and performance standards shall be agreed to and systems are put in place to assure
QHSE and technical compliance.
9.7.13. Processes shall define controls required to manage inventory including storage, packaging, transport and
handling.
9.7.14. Customer supplied equipment (free issue) shall be cared for and treated as PT. COSL INDO’s own equipment.

9.8. Element 8 – HSE and Risk Management


9.8.1. The exposure of all employees, customers, contractors and the general public to hazardous conditions
associated with our operations shall be assessed on a continuous basis to minimize risks to health.
9.8.2. The company shall pursue a proactive approach toward the general health awareness of all employees, their
families and contractors.

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9.8.3. All health, safety, environment and technical integrity incidents including near misses shall be reported,
documented, investigated and analyzed. Incidents shall be investigated in a timely manner, with progress
assigned and progress on recommended actions monitored until closeout.
9.8.4. Hazard identification and risk assessments shall be performed on an ongoing basis by competent personnel.
Whenever necessary, arrangements shall be made for access to third parties for expert advice and support.
Procedures shall describe:
i. The systems based approach to identifying safety critical elements.
ii. The risk based approach to determining safety criticality.
iii. Performance standards.
iv. The means of assuring performance to these standards.
v. The means of independent and competence verification.
9.8.5. PT. COSL INDO shall continually strive to minimize the impact of its operations on the environment. Plans
shall be developed and appropriate actions taken to prevent environmental pollution, conserve resources
and minimize waste.
9.8.6. Where elimination of a pollution source is not practical, appropriate treatment of waste shall be undertaken
and monitored to minimize the impact of discharges and disposals on the environment.
9.8.7. QHSE aspects and their impacts shall be recorded and assessed to determine significance. All significant
QHSE aspects and risks shall be controlled to ensure there are no adverse effects to people or the
environment.
9.8.8. PT. COSL INDO shall establish a process for identifying, assessing and communicating legal requirements
that relate to all relevant QHSE aspects identified for its business.
9.8.9. Regarding the QHSE aspects of PT. COSL INDO’s business, management shall establish and maintain
documented procedures for:
i. Internal communication between various levels and functions within the Company.
ii. Receiving, documenting and responding to relevant communication from external interested
parties.
9.8.10. PT. COSL INDO requires its contractors (and their subcontractors) to abide by QHSE management of
company and to follow QHSE management policy and promise, procedure and requirement of company to
manage their QHSE. QHSE management of contractors shall follow the following procedure and guidance:
b. Contractor management guidance
c. Implementation rules for QHSE management of contractor
9.8.11. Contractor QHSE management

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PT. COSL INDO requires its contractors (and their subcontractors) to abide by company’s QHSE management
and to follow QHSE management policy and promise, procedure and requirement of PT. COSL INDO to
manage their QHSE. QHSE management of contractors shall follow the following procedure and guidance:
i. Contractor management guidance
ii. Implementation rules for QHSE management of contractor

9.9. Element 9 – System Controls, Measurement and Continuous Improvement


9.9.1. A system shall be in place to securely manage policies, procedures and drawings and other documentation.
The system shall ensure obsolete documentation is identified and removed from circulation.
9.9.2. Pertinent records shall be maintained with retention periods established.
9.9.3. Performance indicators in key QHSE and business areas shall be identified targeted, measured and reported
to monitor continuous performance improvement.
9.9.4. Corrective action and continuous improvement programs shall be in place in all locations. Such programs
shall actively involve all personnel on-site and promote a "no blame" culture to encourage employees to
report problems with suggested improvements to existing standards, processes and systems.
9.9.5. Recognition programs shall be established to encourage personnel involvement in the process of QHSE and
operational continuous improvement.
9.9.6. Line management shall maintain an effective control process to ensure that the findings of audits and
inspections are recorded, prioritized, auctioned and closed out. Key lessons shall then be disseminated
throughout PT. COSL INDO organization.
9.9.7. Periodic management reviews of the Management System shall be conducted to ensure the effectiveness of
the system, and to identify and implement system improvements.
9.9.8. A documented risk based audit program shall be in place to periodically evaluate compliance, conformance
and effectiveness of business and QHSE systems.
9.9.9. An annual QHSE Plan Objective document shall be developed to document objectives and targets for the
coming year. The focus of the plan shall be continuous improvement of the management system.
9.9.10. A document management system shall be established which controls changes to documentation and data
with information that is current and readily available. Relevant documentation must be made readily
available to the appropriate levels within the organization.
9.9.11. Exemptions and deviations from design standards and policies shall be identified and risks managed at the
appropriate level, with reasons documented and retained.
9.9.12. A system shall be in place to record and track action items of both a preventative and corrective nature.
The system shall have built in controls to ensure all action items are brought to closure.

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Ref.:

L2-CI-PRO-CMI-9-1 Management Review and Feedback Procedure

L2-CI-PRO-CMI-9-2 QHSE Inspection Procedure

L2-CI-PRO-CMI-9-4 Internal Audit Procedure

L2-CI-PRO-CMI-9-5 Incident, Nonconformity, Corrective and Preventive Action

L2-CI-PRO-HSE-8-10 Incident Management Procedure

10. Learning for Continuous Improvement

Learning is an essential component of the overall performance management, and one of the ways of
continuous improvement. It is a combination of individual and organizational learning.

10.1. Organizational learning

Responsible department managers shall ensure that individual jobs and activities are implemented according
to a plan and procedures, and that measurement/ verifications are initiated as required. We shall learn from
non-conformity or incidents which happen within PT. COSL INDO, and ensure implementation of experience
transfer from other companies.

PT. COSL INDO’s Intranet will give easy access to experience transfer and Safety bulletins/ alerts.

10.2. Individual learning

It is the responsibility of each individual employee in close cooperation with responsible department manager
to ensure his/ her competence level is kept current and continuously developed. The details related to roles,
responsibilities, processes and tools are an integrated part of our web based management system.

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