Académique Documents
Professionnel Documents
Culture Documents
no: L1-CI-IMS-MAN-1
Level 1 Rev.: 0
IMS Manual
Date: Sep. 1,2018
Table of contents
1. Introduction ………………………………………………………………………………………………………………………………….. 3
1.1 Purpose............................................................................................................................................ 3
1.2 Validity and limitations.................................................................................................................... 3
1.3 Definitions and abbreviations......................................................................................................... 3
1.3.1 Definitions........................................................................................................................................ 3
1.3.2 Abbreviations................................................................................................................................... 3
1.4 Feedback .......................................................................................................................................... 3
2. Rules and regulations........................................................................................................................ 4
2.1. Ensuring compliance with rules and regulations.............................................................................. 4
3. Vision Statement.............................................................................................................................. 5
3.1. Vision Statement.............................................................................................................................. 5
3.2. Code of conduct ............................................................................................................................... 6
3.3. Principal Enterprise........................................................................................................................... 6
4. Policies.............................................................................................................................................. 7
4.1. QHSE Policy....................................................................................................................................... 7
4.2. Drug and Alcohol Policy.................................................................................................................... 8
4.3. Night driving policy........................................................................................................................... 9
4.4. Smoking policy.................................................................................................................................. 9
4.5. Jewelry Policy.................................................................................................................................... 9
4.6. SWA Policy ..................................................................................................................................... 10
4.7. Management of change................................................................................................................. 10
5. Organization................................................................................................................................... 11
5.1 Organization chart......................................................................................................................... 11
5.2 Competence and training.............................................................................................................. 11
5.3 Service providers and contract management................................................................................ 11
6. Main business processes ................................................................................................................ 12
1 Introduction
1.1 Purpose
The purpose of the Management System Manual (MSM) is to describe PT. COSL INDO’s Integrated
Management System in order to describe the processes which are in place for managing the company and all
its assets.
The MSM is intended for internal use and information, and as documentation of the IMS towards Clients,
Authorities and own employees.
The MSM describes the IMS and includes the activities, organization, responsibilities and the interactions
between the IMS processes.
It defines the key management controls that are implemented within the company to ensure a successful
outcome for all works undertaken by the company and addresses:
- An overview of the core and support processes with cross-references to the supporting procedures.
- A description of the system structure - i.e.: policy, objectives, guidelines, work instructions,
specifications, criteria, forms, etc.
- Organization structure, management commitment and responsibilities associated with key personnel.
- Product realization and development procedures and implementation.
- Control of processes and maintaining Customer satisfaction.
- Process measurement, data analysis and improvement of the IMS.
1.2 Validity and limitations
The MSM is intended for internal use only. It is applicable to PT. COSL INDO’s systems and activities.
All lower level documents shall be in compliance with this document.
1.3 Definitions and abbreviations
1.3.1 Definitions
Client or customer Licensee or operator for whom PT. COSL INDO is providing services
The company PT. COSL INDO
Process A sequence of related tasks triggered by an event and is intended to
achieve an objective. It uses resources and is subject to influences.
Third Party The supplier who provides service together with PT. COSL INDO to the same
client
Mobile Offshore Units Term used for all units which are not fixed.
1.3.2 Abbreviations
COSL INDO PT. COSL INDO
IMS Integrated Management System
QHSE Quality, Health, Safety, Environment
IMO International Maritime Organization
ISM International Safety Management
ISPS International Ship and Port Facility Security
MO(D)U Mobile Offshore (Drilling) Unit
MSM Management System Manual
DJ-MIGAS Directorate General of Oil and Gas/ Direktorat Jenderal Minyak dan Gas
Bumi
SKK-MIGAS Special Task Force for Upstream Oil and Gas Business Activities /Satuan
Kerja Khusus Pelaksana Kegiatan Usaha Hulu Minyak dan Gas Bumi
1.4 Feedback
Feedback may be given directly to document owner, document responsible or via the feedback system on
the Intranet.
PT. COSL INDO is obliged to establish, follow up and further develop a integrated management system in order
to ensure compliance with requirements contained in the Indonesian legislations relating to QHSE.
In order to meet customer contract specifications the IMS has been developed to satisfy the requirements in:
PT.COSL INDO shall strictly follow the policies, laws, regulations and requirements of local government to
improve the international competitive power.
Managers and/or persons with responsibility for issuing steering documentation like policies and procedures
shall ensure that new or amended acts, regulations or safety bulletins/ notices, are evaluated with regards to
our compliance with these requirements.
Further it is their responsibility to ensure that the management documents are updated in line with these
requirements.
Compliance with regulatory, contractual and internal requirements is evaluated by performing GAP analyses.
Identified gaps are treated as non-conformances (regulatory, contract or internal), and therefore registered
and followed-up through PT. COSL INDO’s Law & Regulation list.
Ref.
PT. COSL INDO’s vision is to be the contractor of choice for safe, environmentally responsible and efficient
oilfield’s services, enabling our client’s to meet their most demanding objectives.
People working for PT. COSL INDO have various cultural background and traditions. To ensure a uniform
standard of behavior PT. COSL INDO has adopted a code of conduct relating to the company’s activities.
Supervisors and other employees must act in a confidence-inspiring and respectful manner towards business
partners, colleagues and others they meet in connection with work. The company does not accept harassment
or any other conduct that might be perceived as threatening or demeaning.
Our employees must abstain from the use of intoxicants in a manner that may give the company or its
business partners a bad name.
No one may be illegally or unreasonably treated differently on the basis of sex, age, religion, political views,
race, skin color, national origin, ethnical origin, sexual preferences or living arrangements.
Ref.
L2-CI-MSP-HR-4-2 Harrassment
PT. COSL INDO is principal enterprise on all facilities and installations operated by PT. COSL INDO. Separate
agreements are made with the respective operating companies per contract.
As principal enterprise PT. COSL INDO is responsible for coordinating the safety and environmental work
onboard the unit for all the different companies which are visiting or permanently part of the rig organization.
a) ensure the establishment of routines for information exchange between the various groups of
employees in the workplace,
b) see to that all employees are assigned to a safety delegate in the workplace, and that they are given
the opportunity to put forward issues to the QHSE committee,
c) see that the safety and health personnel have the necessary insight into the work operations in the
workplace,
d) Make sure that violations of relevant provisions of the Working Environment Act and supplementary
regulations are pointed out and corrected.
Ref.:
4 Policies
The QHSE policy is issued and signed by the President in PT. COSL INDO, and is applicable to our entire
operation in Indonesia.
The President is the overall responsible for HSE within PT. COSL INDO.
The Drugs and Alcohol policy of PT COSL INDO is to ensure that all work activities are carried out in
consideration of the safety and health of all staffs, contractors and members of the public that affected by PT
COSL INDO activities.
Ref.
PT. COSL INDO is committed to provide and maintain a safe working environment in which our employees are
not exposed to any hazard arising from night driving.
Ref. :
Smoking is strictly prohibited within all company work areas and public spaces including conference rooms,
private offices, reception areas, restrooms and work stations, as well as all other enclosed areas.
Ref. :
PT. COSL INDO has developed a policy regarding use of jewelry onboard facilities. The purpose is to minimize
the risk of injuries/harm to personnel related to use of jewelry in work situations onboard our offshore and
onshore facilities.
No rings, necklace, earrings, piercing or other jewelry that represents a risk of entangling, trapping,
getting caught and stuck, etc. are allowed to wear on board. All jewelry as mentioned above shall be
removed prior to start of work on board.
The policy applies to all working areas onboard our offshore and onshore facilities with no exceptions.
The policy applies to all personnel (including third party) working onboard our offshore and onshore facilities
or installations.
Jewelry which cannot be removed shall be secured. E.g. rings shall be taped over.
It is the basic rule that everyone should know and comply with. Every person is empowered, expected, and has
responsibility to stop work if working condition or behaviors are unsafe.
Ref. :
L1-CI-POL-05 SWA
Planning and controlling major changes in people, processes and procedures is important to make sure this
does not constitute a risk to the company. To ensure that technical or organizational changes can be
developed in a safe manner the following is our main focus:
5 Organization
Oper
ating
Divisi
on
Organization charts for projects are developed and maintained as well. These can all be found under
“Organization charts” on the intranet.
Job descriptions are prepared for all personnel. PT. COSL INDO ensures the formal identification of training
and development needs, and provides the necessary training to its personnel. The company will improve the
knowledge and skills through further training and development.
Ref.
PT. COSL INDO will select contractors, consultants, suppliers and other business partners based on the ability
to supply services and products in accordance with PT. COSL INDO’s requirements, and their ability to comply
with legislation and QHSE requirements.
Contractors for a specific project will be listed in the Project Quality plan. When necessary, bridging
documents that focus on the interfaces between the different parties are made.
The Integrated Management System (IMS) of PT. COSL INDO is divided into 4 process groups which include the
main processes, and support processes needed to run our business. Each group has specific processes related
the value chain.
Tendering
Contracting
Change and Approval/ VO(R) handling
HSE Assessment of Suppliers and Vendors (incl. Acceptance criteria)
Corrective maintenance
Inspections
Annual QHSE planning
Incident Handling
Non-Conformity Handling
Audits
Acknowledgement of Compliance
Emergency preparedness
Management of Change
Chemical Management
Steering Document issue and revision
Management follow up and control
Risk Management
Equipment management
6.1.3 Administration
Business planning
Invoicing
Accounting/financial reporting
Budget
Treasury Management
Processes are developed which is based on a RACI flowchart (Responsible, Assist, Consulted and
Informed). The process owner is accountable for the process.
Roles and responsibility for employees will be linked to the different processes. Involvement in a
process is defined according to the following four categories:
Responsible Has the duty to perform the task or process and to deliver the result according to
company objectives (i.e. managers)
Consulted Is advised of the task or process, is expected to give feedback, and has the
authority to stop the task or process
Informed Informed that the task or process is occurring, but is not in the decision making
loop
Assist Helps in the task or process, but is not in the decision making loop (e.g. team
member)
The structure and elements of the Management system are based on the requirements and recommendations
of the standards ISO 9001 and ISO 14001 as well as the Indonesian HSE regulations and maritime regulations
(NMD, ISM Code, etc.) where they apply (cf. the framework regulations - 3).
The Vice President of Operation & QHSE is responsible for ensuring that PT. COSL INDO has access to the last
revision of applicable rules, codes and standards at all times. Changes in rules and regulation that have an
impact on the Management system shall be evaluated, registered, implemented and communicated to the
organization. The management system will in addition be updated responding to learning, growth of the
company and changes in activity. The system will be examined regularly for its adequacy and correctness.
The Vice President of Operation & QHSE is overall responsible for the Management system, including handling
of revisions of the management system manual.
7.1 Language
English is the primary language for written material such as procedures and manuals.
However, the language shall not compromise safety. So Safety signs and Safety data sheets shall always be in
Indonesia as well. Certain steering documents are available in both English and Indonesian, in order not to
compromise safety.
The IMS is web-based. The entry point to the IMS is via PT. COSL INDO’s intranet. The philosophy is based on
easy access, and that the documents and tools you need should be readily available.
PT. COSL INDO’s goal is to secure active workforce participation in all matters regarding QHSE.
The workforce shall be involved in development, maintenance and improvement of the IMS.
It is of utmost importance to ensure proper training in the use of the system. An introduction to PT. COSL
INDO’s IMS is part of our introduction program, and is followed up with an electronic questionnaire.
For all users of the IMS, feedback is of vital importance. Any feedback is welcome and enables us to develop
the system to be more in line with user preferences, to increase efficiency and to ensure we are in line with
the industry’s expectations/ best practice.
Feedback can be given by use of the feedback button on the intranet, or through direct contact with the
person responsible or owner of the particular document.
Steering documents shall ensure that everybody is working according to the same quality standards with
respect to HSE, efficiency and predictability. Documents shall preferably be developed based on a requirement
from the authorities and applied standards, be harmonized with industry norms and shall be supervised by the
PT. COSL INDO management.
Governing documentation is developed for the actual user and the skills and experience of the user is taken
into consideration during development.
In general higher level documents are a framework for lower level documents.
If there for some reason is a conflict between documents, the highest ranking document shall prevail. National
and international laws, rules and regulations govern above all company documents.
Ref.
Records are documents kept on file stating achieved results or providing evidence of activities performed. As
such they are used to provide evidence that rules, regulations and procedures are complied with.
Ref.
All company electronic data will be stored on secure remote servers with daily backup systems.
This means that the company will have the ability to resume work quickly in case of an emergency at the head
office. Access to the system shall be restricted, and all people shall sign a confidentiality statement prior to
access is given.
8.3.1 Level 1
This document gives an overall description of the company and is applicable to the entire organization. The
top document gives a general description of PT. COSL INDO, its policies, vision, mission and strategy and a
description of how we manage our activities.
8.3.2 Level 2
Department Level Policies, Procedures and Processes including forms for record
The Level 2 documents are applicable for major of PT. COSL INDO’s operations. Level 2 has Nine Functional
Elements as follow:
8.3.3 Level 3
L3.1-Project procedure
contractors shall be informed about what is required of them to achieve these targets. Programs shall be in
place to assess QHSE performance against the set objectives.
9.1.10. Leaders shall promote the sharing of best practice and QHSE lessons learned throughout the organization.
9.1.11. QHSE and relevant department shall develop QHSE communication with partner, public, employee or any
interested party.
9.1.12. Organization charts shall be posted on the Company intranet.
9.1.13. A management representative of the management system shall be appointed to ensure a system is
developed and maintained to international standards and industry best practice.
9.4.5. Management shall ensure that PT. COSL INDO’s workforce has the required skills and training to
competently perform their tasks in a safe and environmentally responsible manner.
9.4.6. On-the-job and formal training shall be provided to fulfill the competence requirements of all job functions.
9.4.7. Documented procedures shall be in place to manage the identification and delivery of training needs within
the organization.
9.4.8. Corporate and local training matrices shall be developed to define training requirements for all positions.
Training programs shall be periodically assessed for quality and effectiveness.
9.4.9. All new and transferred employees, contractors and visiting personnel shall receive, in a language
understood by each, an appropriate site orientation / induction training which covers relevant QHSE policies
and emergency procedures.
9.4.10. QHSE roles and responsibilities are defined and utilized to define performance targets for individuals and
teams.
9.4.11. Annual performance appraisals shall be conducted for all personnel in the organization. Feedback will be
provided and QHSE performance will be given equal weight as technical ability in overall job performance.
9.4.12. Prior to employment, personnel shall be medically examined in order to assess the individual's fitness for
work.
9.4.13. A program shall be in place to ensure that the performance of our workforce and others on Company
premises is not impaired by drugs or alcohol.
9.4.14. Managers shall ensure that all employees have job descriptions which match actual responsibilities and that
these job descriptions are clearly communicated.
9.5.5. Procedures and/or Work Instructions shall define the approved manner of conducting all activities during
storage, packing, transport and handling of all materials and hazardous substances.
9.5.6. Management shall co-operate with customers in developing and maintaining bridging documents that
ensure compatibility between the respective management systems and define interfaces where
management standards differ.
9.5.7. Worksite meetings at prescribed intervals and critical points in work programs shall be held to provide a
forum for consultation with all personnel.
9.5.8. Plans for coping with all aspects of an emergency shall be created and regularly practiced to ensure that all
parties charged with emergency preparedness and crisis management are aware of their roles and
responsibilities.
9.5.9. Emergency Response Plans shall be developed for all operational locations which shall be located at
company headquarters and onboard each rig. The Emergency Response Plans shall be in writing and made
available to the personnel concerned.
9.7.3. Procedures shall be in place for controlled testing, operation and maintenance of plant, processes and
equipment.
9.7.4. Maintenance routines and procedures shall specify how and at what frequency preventative maintenance is
carried out. Planned maintenance routines are programmed and controlled by procedures which provide
traceability of maintenance activities and equipment history. Unplanned maintenance shall be controlled
and adequately reflected in equipment history.
9.7.5. Critical monitoring and measuring devices shall be identified and maintained in accordance with
manufacturer’s recommendations. Calibration frequencies shall be established and records maintained.
9.7.6. Spare parts procurement and delivery philosophy and procedures shall be established based on a criticality /
reliability assessment.
9.7.7. Pre-qualification, selection and retention criteria shall be established for work performed by contractors and
suppliers, including a system for assuring their compliance.
9.7.8. Subcontractors shall be required to establish and maintain adequate management systems consistent with
or equivalent to PT. COSL INDO’s systems. They shall be also required to produce evidence of control which
may be inspected at appropriate intervals which is subject to continuous monitoring.
9.7.9. All requisitions for critical equipment and services shall be reviewed to ensure specification and certification
requirements meet regulatory, customer and industry requirements.
9.7.10. Goods and services received are inspected to verify compliance with specified requirements. Non-
conforming products are identified and quarantined to prevent inadvertent use until disposal has been
resolved.
9.7.11. QHSE requirements shall systematically be incorporated into the purchasing criteria of equipment and
products used in PT. COSL INDO operations.
9.7.12. Clear deliverables and performance standards shall be agreed to and systems are put in place to assure
QHSE and technical compliance.
9.7.13. Processes shall define controls required to manage inventory including storage, packaging, transport and
handling.
9.7.14. Customer supplied equipment (free issue) shall be cared for and treated as PT. COSL INDO’s own equipment.
9.8.3. All health, safety, environment and technical integrity incidents including near misses shall be reported,
documented, investigated and analyzed. Incidents shall be investigated in a timely manner, with progress
assigned and progress on recommended actions monitored until closeout.
9.8.4. Hazard identification and risk assessments shall be performed on an ongoing basis by competent personnel.
Whenever necessary, arrangements shall be made for access to third parties for expert advice and support.
Procedures shall describe:
i. The systems based approach to identifying safety critical elements.
ii. The risk based approach to determining safety criticality.
iii. Performance standards.
iv. The means of assuring performance to these standards.
v. The means of independent and competence verification.
9.8.5. PT. COSL INDO shall continually strive to minimize the impact of its operations on the environment. Plans
shall be developed and appropriate actions taken to prevent environmental pollution, conserve resources
and minimize waste.
9.8.6. Where elimination of a pollution source is not practical, appropriate treatment of waste shall be undertaken
and monitored to minimize the impact of discharges and disposals on the environment.
9.8.7. QHSE aspects and their impacts shall be recorded and assessed to determine significance. All significant
QHSE aspects and risks shall be controlled to ensure there are no adverse effects to people or the
environment.
9.8.8. PT. COSL INDO shall establish a process for identifying, assessing and communicating legal requirements
that relate to all relevant QHSE aspects identified for its business.
9.8.9. Regarding the QHSE aspects of PT. COSL INDO’s business, management shall establish and maintain
documented procedures for:
i. Internal communication between various levels and functions within the Company.
ii. Receiving, documenting and responding to relevant communication from external interested
parties.
9.8.10. PT. COSL INDO requires its contractors (and their subcontractors) to abide by QHSE management of
company and to follow QHSE management policy and promise, procedure and requirement of company to
manage their QHSE. QHSE management of contractors shall follow the following procedure and guidance:
b. Contractor management guidance
c. Implementation rules for QHSE management of contractor
9.8.11. Contractor QHSE management
PT. COSL INDO requires its contractors (and their subcontractors) to abide by company’s QHSE management
and to follow QHSE management policy and promise, procedure and requirement of PT. COSL INDO to
manage their QHSE. QHSE management of contractors shall follow the following procedure and guidance:
i. Contractor management guidance
ii. Implementation rules for QHSE management of contractor
Ref.:
Learning is an essential component of the overall performance management, and one of the ways of
continuous improvement. It is a combination of individual and organizational learning.
Responsible department managers shall ensure that individual jobs and activities are implemented according
to a plan and procedures, and that measurement/ verifications are initiated as required. We shall learn from
non-conformity or incidents which happen within PT. COSL INDO, and ensure implementation of experience
transfer from other companies.
PT. COSL INDO’s Intranet will give easy access to experience transfer and Safety bulletins/ alerts.
It is the responsibility of each individual employee in close cooperation with responsible department manager
to ensure his/ her competence level is kept current and continuously developed. The details related to roles,
responsibilities, processes and tools are an integrated part of our web based management system.