S. No.

Chapter QUESTION_TEXT OPTION_1 OPTION_2 OPTION_3 OPTION_4 Answer

1 Chapter 1: Who among the following had State Government of Registrars Enrolment 2
Introduction to UIDAI established UIDAI by passing Aadhaar Government India Agency
and Aadhaar Act, 2016
2 Chapter 1: When was UIDAI established as 28th January, 29th 12th 12th July, 4
Introduction to UIDAI Statutory Authority under Ministry of 2009 September, September, 2016
and Aadhaar Electronics and I.T ? 2010 2015

3 Chapter 1: Which organisation is responsible for Election Planning MeitY UIDAI 4

Introduction to UIDAI issuing UID? Commission Commission
and Aadhaar

4 Chapter 1: Why was UIDAI created ? To Provide to provide To make Both 1 & 2 4
Introduction to UIDAI robust identity that another
and Aadhaar technology to can be verified Identification
eliminate and Document
duplicate and authenticated
fake identities, in an easy, cost-
and effective way

5 Chapter 1: When was the Aadhaar Enrolment 28th January, 29th 12th July, 2016 12th 4
Introduction to UIDAI /Update Regulation 2016 published in 2009 September, September
and Aadhaar official gazettee 2010 2017
6 Chapter 1: What do you mean by Aadhaar The process,to Process to Process to None of the 1
Introduction to UIDAI Enrolment/Update Process collect collect personal collect financial above
and Aadhaar demographic information of information like
and biometric the resident to PAN number,
information from issue Bank A/c no. to
individuals by Identification issue
the enrolment Number Identification
agencies for the Number
purpose of
issuing Aadhaar
numbers to such
individuals under
the Aadhaar Act.

7 Chapter 1: What is the process of capturing Authentication Enrolment Identification Presentatio 2

Introduction to UIDAI resident data both Demographic and n
and Aadhaar Biometric for generation of Aadhaar
called?
8 Chapter 1: _____ is any entity authorised or Introducer Enrolling Agency Registrar 4
Introduction to UIDAI recognised by the Authority for the agency
and Aadhaar purpose of enrolling
individuals through Enrolment Agency.

9 Chapter 1: _____ is any entity engaged by the Introducer Enrolment Supervisor/Oper Registrar 2
Introduction to UIDAI Registrar for the purpose of enrolling Agency ator
and Aadhaar individuals.
10 Chapter 1: The Verifier/Certifier is the personnel Operator Introducer Registrars Enrolling 3
Introduction to UIDAI appointed by ________ for verification agency
and Aadhaar of documents at enrolment centres.

11 Chapter 1: _________is the place where the Enrolment Exam Center Hospital School 1
Introduction to UIDAI Aadhaar Enrolment/Update is Center
and Aadhaar conducted by Certified
Operator/Supervisor
12 Chapter 1: __________ is a certified personnel Enrolment Enrolment Introducer Both 1 & 2 2
Introduction to UIDAI employed by Enrolment Agencies to Operator Supervisor
and Aadhaar execute the process of enrolment
/update at the enrolment centers

13 Chapter 1: Who among the following ensures that UIDAI Operator Supervisor Enrolment 4
Introduction to UIDAI only trained and certified persons Agency
and Aadhaar handle the enrolment/update process?

14 Chapter 1: _____________is responsible to Introducer Enrolment Testing and Registrar 3

Introduction to UIDAI conduct the Certification exam for the Agency Certification
and Aadhaar role of Operator/Supervisor Agency

15 Chapter 1: _______ is a person registered with the Operator Introducer Enrolling agency Agency 2
Introduction to UIDAI Registrar and Authority who confirms
and Aadhaar the identity of a person who does not
have any valid POI and POA.

16 Chapter 1: _______ is a person registered with the Operator Introducer Enrolling agency Agency 2
Introduction to UIDAI Registrar and Authority who confirms
and Aadhaar the identity of a person who does not
have any valid POI and POA.
17 Chapter 1: Who are applicable to can get the Operator An individual NRI None of the 2
Introduction to UIDAI Aadhaar Enrolment/Update done? who has above
and Aadhaar resided in India
for a period or
periods
amounting in all
to one hundred
and eighty-two
days (182) or
more in the
twelve months
immediately
preceding the
date of
18 Chapter 1: Enrolment Identification Number (EID) is 10 12 15 28 4
Introduction to UIDAI ___-digit number allocated to residents
and Aadhaar at the time of enrolment.

19 Chapter 1: Resident is an individual who has 32 61 123 182 4

Introduction to UIDAI resided in India for a period or periods
and Aadhaar amounting in all to ___ days or more in
the twelve months immediately
preceding the date of application for
Aadhaar Enrolment/Update.

20 Chapter 1: Which of the following contact numbers 1947 2009 140 108 1
Introduction to UIDAI can a resident call for resolutions to
and Aadhaar their concerns or grievances related to
Aadhaar?
21 Chapter 1: Aadhaar is unique because No two residents A family can get A person can None of the 1
Introduction to UIDAI ____________________. will have the a unique avail two above
and Aadhaar same Aadhaar recognized ID Aadhaar
number numbers
22 Chapter 1: Which of the following is NOT a Computer Biometric Bomb detector Iris scanner 3
Introduction to UIDAI component of enrollment setup? device
and Aadhaar
23 Chapter 1: Which of the given is true about An individual can Aadhaar Aadhaar can be Aadhaar 4
Introduction to UIDAI Aadhaar? obtain multiple collects used as Proof of enables
and Aadhaar Aadhaar financial Citizenship resident’s
numbers information of identificatio
residents n subject to
successful
“Authentica
tion”

24 Chapter 1: Aadhaar uses which of the given to Name and Fingerprints Iris Both 2 & 3 4
Introduction to UIDAI uniquely identify the resident? Address of the
and Aadhaar resident
25 Chapter 1: Which of the given is true about It is just another Will collect and Aadhaar will Will collect 2
Introduction to UIDAI Aadhaar? card record replace all other profiling
and Aadhaar demographic IDs information
and biometric , such as
information for caste,
generation of religion,
Aadhaar language
26 Chapter 1: ____________ is a document to convey Aadhaar letter Number
CIDR UID Aadhaar 1
Introduction to UIDAI the Aadhaar number to a resident. number
and Aadhaar
27 Chapter 1: Aadhaar will be used to prove TRUE FALSE 2
Introduction to UIDAI citizenship.
and Aadhaar
28 Chapter 1: Aadhaar will cover all residents of India TRUE FALSE 1
Introduction to UIDAI who are residing in India for 180 days
and Aadhaar from the date of Aadhaar
enrolment/update
29 Chapter 1: The vision of UIDAI is to empower TRUE FALSE 1
Introduction to UIDAI residents of India with a unique identity
and Aadhaar and a digital platform to authenticate
anytime, anywhere.
30 Chapter 1: Aadhaar is a 15-digit number. TRUE FALSE 2
Introduction to UIDAI
and Aadhaar
31 Chapter 2: Registrars, Which person or Entity among the Any individual Any Entity Any citizen of Any 2
Enrolling Agencies following is eligible to become a under central India individual
and Enrolment Staff registrar? Govt. Ministry, capable of
State running a
Government business
32 Chapter 2: Registrars, Which of the following should be Responsible for Display Use the Allow UIDAI 3
Enrolling Agencies avoided/not to be done by the field level adequate information reasonable
and Enrolment Staff registrar? execution, information collected during access to
monitoring and about Aadhaar enrolment for the
audit enrolment and any purpose premises
update on their other than occupied by
websites Aadhaar it in case
Enrolment/Upd required
ate
33 Chapter 2: Registrars, Registrars shall at all times abide by the Aadhaar Act GFR Rules Both I and II None of the 1
Enrolling Agencies Code of Conduct as specified in 2016 and above
and Enrolment Staff ______________ for Aadhaar Aadhaar
Enrolment/Update. Regulations
34 Chapter 2: Registrars, Who among the following is responsible Central Ministry Registrar and Both I and II UIDAI 2
Enrolling Agencies for evaluating the applications of UIDAI
and Enrolment Staff agencies and empanel the eligible
agencies as enrolling agencies- EA?

35 Chapter 2: Registrars, What are the basic responsibity of Adherence to Hire/engage Ensure that any All of the 4
Enrolling Agencies Registrar? Aadhaar Act Enroling Agency Enrolment above
and Enrolment Staff 2016 and and moniter its agency and/ or
Aadhaar functioning person
Regulations employed or
appointed by
them to conduct
the enrolment
and update
operations are
certified

36 Chapter 2: Registrars, Which person or Entity among the Any individual Any individual Any cerfied Any 1
Enrolling Agencies following is eligible to become a fullfilling the capable of Operator individual
and Enrolment Staff Enroling Agency? condition running a /Supervisor who own a
mentioned in business Aadhaar
RFE for Enrolment/
Enrolment Update
Agency specified Device
by
Registrar/UIDAI
37 Chapter 2: Registrars, Which of the following criteria should an I,II and III I, III and IV I,II, III and IV All the 3
Enrolling Agencies individual qualify to be eligible for a given
and Enrolment Staff supervisor role? options
I. Should be of age 18 years and above
II. Shall be 10+2 pass
III. Should have Aadhaar number
IV. Should have obtained “Supervisor
Certificate” from a Testing and
Certification Agency
v. Should have obtained a certificate in
Basics of Computers

38 Chapter 2: Registrars, Which of the following should an Should possess Should be a Should be Should be a 3
Enrolling Agencies individual possess before starting Basics in graduate comfortable prominent
and Enrolment Staff his/her role as EA supervisor? Computer with local person
Education language within the
Certificate keyboard and given
transliteration region

39 Chapter 2: Registrars, Who among the following is responsible Authority Registrar Operator/Super IT 3
Enrolling Agencies for setting up of the laptop/desktop visor technician
and Enrolment Staff with Aadhaar client installed and tested
at Enrolment Center?

40 Chapter 2: Registrars, Supervisor must submit his/her “On Authority’s Verification Another Registrar 1
Enrolling Agencies boarding Form” along with the required Regional Offices officer supervisor Office
and Enrolment Staff documents to the Enrolment Agency,
which in turn submits the form to
_______________ concerned for
verification.
41 Chapter 2: Registrars, Who among the following is considered A user who A user who has A user who has Operator/S 4
Enrolling Agencies as enrolled user during the introduces other filled the appeared at an upervisor
and Enrolment Staff operator/supervisor on-boarding? residents who enrollment enrolment whose
cannot produce form to get centre to get biometric
POI or POA Aadhaar enrolled for verification
Aadhaar is
successfully
completed
and stored
in the
Enrolment
Client

42 Chapter 2: Registrars, In case of Introducer-based enrolment, Only I Only II Both II and III All the 4
Enrolling Agencies which of the given additional given
and Enrolment Staff information shall be collected? options
I. Introducer's signature
II. Introducer's thumb impression
III. Introducer's Aadhaar number

43 Chapter 2: Registrars, As part of managing the enrolment “Sign off” every Use “Find Ensure that the All the 4
Enrolling Agencies centre, which of the following should a enrolment on Aadhaar Operator given
and Enrolment Staff "Supervisor" do? Aadhaar client Facility” to provides his/her options
ensure fresh biometric
residents have confirmation
never enrolled after every
Aadhaar
enrolment/upda
te
44 Chapter 2: Registrars, Supervisor also ensures that enrolment 10 days 15 days 20 days Month 1
Enrolling Agencies stations are synched at least once in
and Enrolment Staff every ___________.

45 Chapter 2: Registrars, Which of the following should a I, II and IV I, III and IV II, III, IV and V All the 2
Enrolling Agencies supervisor ensure to backup, sync and given
and Enrolment Staff export data? options
I. Take backup of all the enrolment data
twice a day to external hard disk
II. Send all the day-to-day enrolment
details to your personal email ID
III. Sync enrolment stations at least once
in every 10 days
IV. Maintain a register for data exported
V. Save all the data on Google cloud

46 Chapter 2: Registrars, At the end of the day, supervisor should TRUE FALSE 2
Enrolling Agencies allow the operator to review the
and Enrolment Staff Enrolment packets created by him?

47 Chapter 2: Registrars, In case of any error found in the Use discretion to A supervisor Inform the Go to the 3
Enrolling Agencies enrolment data entered, which of the fill in the details needs to resident to resident's
and Enrolment Staff following should be done? correctly identify the come to the house and
correct data enrolment collect the
centre within right details
correction time
frame
48 Chapter 2: Registrars, Which of the following actions should a Sign off by giving Send a mail to Send bulk Ask 1
Enrolling Agencies supervisor do after day-end review? his/her authority SMSes to the operator to
and Enrolment Staff fingerprint residents sign off by
enrolled for the
giving
day his/her
fingerprint
49 Chapter 2: Registrars, A supervisor monitors and audits the Remove the Cut the pay of Identify the Escalate the 3
Enrolling Agencies functions at the enrolment centre. How under- the operators areas of matters to
and Enrolment Staff does the audit feedback help the entire performing whose improvement of the
team? operators performance is enrolment Authority
not up to the operations and
benchmark data quality

50 Chapter 2: Registrars, Who is an operator/supervisor? A person who A mediator An individual A resident 3

Enrolling Agencies handles the between the employed by an who comes
and Enrolment Staff functions of an Authority and Enrolment to the
enrolment enrolment Agency to enrolment
agency like agency execute agency to
cleaning, enrolment at get enrolled
electricity the enrolment for Aadhaar
connection ect. stations
51 Chapter 2: Registrars, Which of the following is the eligibility Person should be Person should Person should Person 4
Enrolling Agencies criteria for an individual to work for the between 18 and be a graduate be expert in should have
and Enrolment Staff role of operator/supervisor? 21 years of age JAVA obtained
“Operator/
Supervisor
Certificate”
from a
Testing and
Certificatio
n Agency

52 Chapter 2: Registrars, Which of the following should an Has resident's Has operator's Has verifier's Has the 3
Enrolling Agencies operator/supervisor must ensure when thumbprint thumbprint signature introducer's
and Enrolment Staff checking resident's Aadhaar enrolment or HOF's
or Update form? signature
53 Chapter 2: Registrars, Operator should make sure that the YES NO 2
Enrolling Agencies resident’s screen is off when capturing
and Enrolment Staff his/her biometrics and Iris.

54 Chapter 2: Registrars, Operator should ask the resident to TRUE FALSE 1

Enrolling Agencies cross check the data being entered and
and Enrolment Staff review demographic data with resident
before signing off.
55 Chapter 2: Registrars, In case of Anganwadi Asha worker who 10th Pass 12th Pass Graduate Diploma 1
Enrolling Agencies wants to be a CELC operator, what holder
and Enrolment Staff should be his/her minimum
qualification?
56 Chapter 2: Registrars, Who among the following has the Any other UIDAI Regional Supervisor Resident 2
Enrolling Agencies authority to approve or reject the operator Office
and Enrolment Staff onboarding of operators?
57 Chapter 2: Registrars, Which of the following is used to enrol a CELC tablet Any desktop Any laptop with Enrolment 1
Enrolling Agencies child? computer with CELC client form
and Enrolment Staff CELC client installed
installed
58 Chapter 2: Registrars, Which of the following is done to add a Take the Take the Take the Take the 3
Enrolling Agencies CELC operator in the Aadhaar client operator's operator's operator's operator's
and Enrolment Staff software? original identity signature biometrics original
proof documents qualificatio
n
certificates

59 Chapter 2: Registrars, Who is a verifier? One who verifies One who One who One who 2
Enrolling Agencies if the given verifies the verifies that the ensures
and Enrolment Staff biometrics are documents and resident is that the
right Enrolment/Upd enrolling for the resident is
ate Form first time at least a
submitted by graduate
the resident before
enrolling
60 Chapter 2: Registrars, Who among the following are well Private school Retired Well-educated Military 2
Enrolling Agencies suited for the role of verifier? teachers Government housewives personnel
and Enrolment Staff officials

61 Chapter 2: Registrars, Which of the following documents Original Photocopy of Electricity bill All the 3
Enrolling Agencies submitted by resident is acceptable for educational PAN card not older than 3 given
and Enrolment Staff verification purpose as POA? qualification attested by a months options
documents Gazetted officer
62 Chapter 2: Registrars, In which of the following instances can a If he finds that If the If the resident Both 1 and 4
Enrolling Agencies verifier refuse verification? the details in a photocopy of submits 2
and Enrolment Staff document are education electricity bill as
edited qualification proof of address
certificate is
submitted
63 Chapter 2: Registrars, PoI requires a document containing the Mobile number Residential E-mail address Photograph 4
Enrolling Agencies resident’s name and __________. address
and Enrolment Staff

64 Chapter 2: Registrars, A resident approached you for Aadhaar Enter the name Enter the name Enter the name Reject the 4
Enrolling Agencies enrolment. The resident's name in the as Chandra as Chandra as Chandra application
and Enrolment Staff POI is Chandra Prasad, whereas in the Prasad Shekar Shekar Prasad
POA, it is Chandra Shekar. What would
you do in such a case?

65 Chapter 2: Registrars, What would you do in case the two Enter the name Enter the Enter the name Enter the 4
Enrolling Agencies documentary proofs produced by the as given in resident’s full as suggested by name as
and Enrolment Staff enrollee have variation in the same educational name the resident recorded in
name? qualification POA
document
66 Chapter 2: Registrars, Which of the following should operator Complete his Read the Get trained on All the 2
Enrolling Agencies do before taking his role as operator? studies and not complete software given
and Enrolment Staff engage in any Training technologies like options
other education- Material on C and Java
related activities Aadhaar
during his tenure Enrolment/Upd
ate available on
Authority’s
website and get
certified
67 Chapter 2: Registrars, Supervisor must ensure that staff at the TRUE FALSE 1
Enrolling Agencies centre do not ask for any additional
and Enrolment Staff money except for the prescribed fee.

68 Chapter 2: Registrars, Any serving /retired official both from Group A Group B Group C Managers 3
Enrolling Agencies Government
and Enrolment Staff and PSUs including Banks not below the
rank of ____________ may be allowed
to be deployed as verifiers.

69 Chapter 2: Registrars, Which of the following items of Information on Information on Information Information 1
Enrolling Agencies information is only collected for records parents, in case education related to related to
and Enrolment Staff and no verification will be carried out? of adults qualifications address in case parents in
of child case of a
child
70 Chapter 2: Registrars, Which of the following should be done Verify the POR Interview the Ask for DNA Verify with 1
Enrolling Agencies to establish the relationship between document family members report the
and Enrolment Staff HoF and the family members? neighbours
of the
family
71 Chapter 2: Registrars, Head of Family must always accompany TRUE FALSE 1
Enrolling Agencies the family member when the family
and Enrolment Staff member is getting enrolled.

72 Chapter 2: Registrars, It is not mandatory to verify the HoF TRUE FALSE 2

Enrolling Agencies details in the Enrolment/ Update Form
and Enrolment Staff in case of HoF-based verification.

73 Chapter 2: Registrars, It is not essential to mention the TRUE FALSE 2

Enrolling Agencies relationship details in case of HoF-based
and Enrolment Staff enrolments.
74 Chapter 2: Registrars, In case of Introducer-based enrolment, TRUE FALSE 2
Enrolling Agencies only introducer's name as additional
and Enrolment Staff information is required.

75 Chapter 2: Registrars, It is mandatory to note the religion and TRUE FALSE 2

Enrolling Agencies caste when enrolling a resident for
and Enrolment Staff Aadhaar.

76 Chapter 2: Registrars, In case of Head of Family based TRUE FALSE 1

Enrolling Agencies enrolment, the HOF's Aadhaar number
and Enrolment Staff should be verified against his/her
Aadhaar letter.
77 Chapter 2: Registrars, Residential address is an additional TRUE FALSE 2
Enrolling Agencies demographic information required for
and Enrolment Staff enrolment.

78 Chapter 2: Registrars, Who among the following can be an Registrar's Head of the Any Indian A farmer 1
Enrolling Agencies "Introducer"? employee family citizen
and Enrolment Staff

79 Chapter 2: Registrars, Name is a demographic information TRUE FALSE 1

Enrolling Agencies required to be provided during
and Enrolment Staff enrolment.

80 Chapter 2: Registrars, Gender is a demographic information TRUE FALSE 1

Enrolling Agencies required to be provided during
and Enrolment Staff enrolment.

81 Chapter 2: Registrars, The operator should take the resident's TRUE FALSE 2
Enrolling Agencies mobile number mandatorily and enter
and Enrolment Staff the same in enrolment form.
82 Chapter 2: Registrars, An operator should capture GPS TRUE FALSE 1
Enrolling Agencies coordinates at the start of enrolment
and Enrolment Staff every day.

83 Chapter 2: Registrars, Which of the following demographic Name Name Name Name 3
Enrolling Agencies information shall be collected from all Mobile number Gender Date of birth Place
and Enrolment Staff individuals undergoing enrolment, other Height Birth certificate Gender Height
than children below five years of age? Eye colour Mother's birth Residential Mobile
certificate address number

84 Chapter 2: Registrars, A resident, Bhaktiyar Rahul Sharma has B. R Sharma B. Rahul Bhaktiyar Rahul BRS 3
Enrolling Agencies approached you for enrollment. Which Sharma Sharma
and Enrolment Staff of the following is the right way for
entering his name in the system?

85 Chapter 2: Registrars, Sukumar Raj Pal has approached you to RS Pal Raj Sukumar Sukumar Raj Pal As declared 4
Enrolling Agencies get enrolled for Aadhaar. You find that Pal by the
and Enrolment Staff his graduation certificate, which is resident
submitted as POI has Sukumar Raj Pal
and whereas electricity bill, which is
submitted as POA has Raj Sukumar Pal.
In this case, what should be the name
entered in Aadhaar enrollment form?
86 Chapter 2: Registrars, Which of the following should an I, II and III I and III III and IV I, II and IV 4
Enrolling Agencies operator ensure before starting his/her
and Enrolment Staff day?
I. Ensure the date and time on the
system is current date and time
II. Capture GPS coordinates
III. Send SMS to all the residents in the
region to come and enroll
IV. Ensure that the station layout is as
per Authority guidelines
87 Chapter 2: Registrars, The Authority may authorise Registrars Convenience fee Registrar fee Observer's fee Introducer's 1
Enrolling Agencies to charge _________________ from the fee
and Enrolment Staff residents, not exceeding an amount
specified by the Authority, for update of
demographic information and biometric
information.

88 Chapter 2: Registrars, Which of the following software can be Update Client ECMP CELP None of the 1
Enrolling Agencies used for updating Mobile number or Lite given
and Enrolment Staff email ID?

89 Chapter 2: Registrars, The Authority shall require the Two years, Five years, Ten years, Four years, 2
Enrolling Agencies biometric information of children to be twelve years fifteen years eighteen years sixteen
and Enrolment Staff updated upon attaining __________ of years
age and __________ of age in
accordance with the procedure specified
by the Authority, which is a mandatory
update for children.
90 Chapter 2: Registrars, Which of the following should operator Enrolment or Supporting All documents All the 4
Enrolling Agencies ensure during enrolment or update update form is documents and are returned to given
and Enrolment Staff process? uploaded signed slips are the resident options
uploaded after enrolment

91 Chapter 2: Registrars, What is the key responsibility of a CELC

To check To enrol or 2
Enrolling Agencies operator? Enrolment and update only
and Enrolment Staff update Form
only
92 Chapter 2: Registrars, Which of the following software can be Update Client ECMP CELP API 2
Enrolling Agencies used for updating demographic or Lite
and Enrolment Staff biometric details?

93 Chapter 2: Registrars, Which of the following certificates a Diploma in Certificate in CELC Operator Enrolment 3
Enrolling Agencies CELC operator should have obtained? Software Basics of Certificate Operator
and Enrolment Staff Technology Computers Certificate

94 Chapter 2: Registrars, Which of the following statements is I, III and V I, II, IV and V II and IV II, IV and V 2
Enrolling Agencies TRUE about Introducers?
and Enrolment Staff I. Introducers will be linked to a
Registrar
II. Introducers must not have a criminal
record
III. Introducer should be the head of the
family
IV. Introducer must be above 18 years
V. Introducer can only introduce people
within the Registrar’s jurisdiction
95 Chapter 2: Registrars, The Verifier should ensure that the TRUE FALSE 1
Enrolling Agencies name in the PoA document matches
and Enrolment Staff with the name in the PoI document.

96 Chapter 2: Registrars, Whose name should be given in "Care Child's name Any person Mother's name Head of the 4
Enrolling Agencies of" field? who is 18 years family
and Enrolment Staff old and above

97 Chapter 2: Registrars, Which of the following is mandatory Parent's Aadhaar Parent's A signature of Introductio 1
Enrolling Agencies when enrolling a child? number educational gazetted officer n from an
and Enrolment Staff qualification on child's birth introducer
certificate certificate

98 Chapter 2: Registrars, Which of the following is an Helping a Introducing the Confirm the Helping 4
Enrolling Agencies unacceptable act from the introducer? resident enrol resident to the identity and resident to
and Enrolment Staff for Aadhaar Aadhaar address of the impersonat
operator resident e his father

99 Chapter 2: Registrars, Introducers have to provide their TRUE FALSE 1

Enrolling Agencies biometric on Aadhaar client to endorse
and Enrolment Staff a resident’s enrolment.

100 Chapter 2: Registrars, Other service providers may be Biometric Audit Identity proof Resident 4
Enrolling Agencies appointed or engaged by the Authority
and Enrolment Staff from time to time for discharging any
function related to the __________
enrolment process or updating of
information.
101 Chapter 2: Registrars, The Authority shall provide Database of Enrolment ID Open Request Enrolling 4
Enrolling Agencies ____________ using which the Registrar resident details for Agency
and Enrolment Staff can onboard an empanelled enrolling Empanelment Code
agency to the CIDR.
102 Chapter 2: Registrars, Enrolling Agencies shall at all times Ethics Code of Conduct Values Guidelines 2
Enrolling Agencies abide by the ______________ for
and Enrolment Staff service providers as specified in
Schedule V of these regulations.
103 Chapter 2: Registrars, If the identified Introducer is ready to Submit his Sign resident's Give a written All the 3
Enrolling Agencies work as an Introducer, he/she will have original POI enrolment form consent given
and Enrolment Staff to ___________ to being an Introducer certificates options
for the purpose of enabling Aadhaar
enrolments.

104 Chapter 2: Registrars, Registrars shall be responsible for field TRUE FALSE 1
Enrolling Agencies level execution, monitoring and audit.
and Enrolment Staff

105 Chapter 2: Registrars, Registrars shall use the information TRUE FALSE 2
Enrolling Agencies collected during enrolment for any
and Enrolment Staff purpose other than uploading
information to the CIDR.
106 Chapter 2: Registrars, Registrars are permitted to sub-contract TRUE FALSE 2
Enrolling Agencies enrolment functions by enrolling
and Enrolment Staff agencies to third parties.

107 Chapter 2: Registrars, Service providers shall make best efforts Registrars Observers Residents Agency 3
Enrolling Agencies to protect the interests of ____
and Enrolment Staff

108 Chapter 2: Registrars, The Authority shall empanel the Open RFE Observer Registrar UIDAI 1
Enrolling Agencies enrolling agencies through ________. process
and Enrolment Staff
109 Chapter 2: Registrars, Registrars may permit field level TRUE FALSE 1
Enrolling Agencies manpower to be hired through third
and Enrolment Staff parties.

110 Chapter 2: Registrars, The Authority shall provide an Enrolling UIDAI Aadhaar CIDR DeitY 3
Enrolling Agencies Agency Code using which the Registrar
and Enrolment Staff can onboard an empanelled
enrolling agency to the _____.

111 Chapter 2: Registrars, The enrolling agencies can use the TRUE FALSE 2
Enrolling Agencies information collected during enrolment
and Enrolment Staff for any purpose other than
uploading information to the CIDR.

112 Chapter 2: Registrars, Service providers shall follow maker- TRUE FALSE 1
Enrolling Agencies checker concept in their activities to
and Enrolment Staff ensure accuracy of
enrolment and update data.
113 Chapter 2: Registrars, Registrars shall be appointed by the CSC e- MOUs or Field level Online 2
Enrolling Agencies Authority, through Governance agreements execution mode
and Enrolment Staff ___________________, for enrolment services
and update of residents across the
country, and could include entities
which interact with residents in the
usual course of implementation of their
programmes.

114 Chapter 2: Registrars, _________________ shall be Service providers Enrolling Registrars Supervisors 3
Enrolling Agencies responsible for field level execution, agencies
and Enrolment Staff monitoring and audit.
115 Chapter 2: Registrars, Registrars shall not use the information CIDR UIDAI CSC e- RFE 1
Enrolling Agencies collected during enrolment for any Governance
and Enrolment Staff purpose other than uploading services
information to the _________________.

116 Chapter 2: Registrars, The Authority shall provide a/an One-Time Unique Enrolling Agency Identificatio 3
Enrolling Agencies ______________ using which the Password Verification Code Code n Number
and Enrolment Staff Registrar can on-board an empanelled
enrolling agency to the CIDR.

117 Chapter 2: Registrars, The enrolling agencies empanelled by Chairperson Member- Representative Enrolling 4
Enrolling Agencies the Authority prior to establishment of Secretary of local NGOs agencies
and Enrolment Staff the Authority under the Act shall be
deemed to have been empanelled as
_______________ by the Authority
under the Act.

118 Chapter 2: Registrars, The Authority shall empanel the Central Identities Enrolment ID Open Request Enrolling 3
Enrolling Agencies enrolling agencies through a/an Data Repository for Agency
and Enrolment Staff __________________ process. Empanelment Code

119 Chapter 2: Registrars, Without prejudice to action that may be Execution Immediate Penalty Terminatio 2
Enrolling Agencies taken under the Act, violation of any suspension n
and Enrolment Staff regulation, process, standard, guideline
or order by any service provider or other
person may result in __________ of the
activities of such service providers.

120 Chapter 2: Registrars, The Authority shall monitor the Registrars Enrolling Supervisors and All of the 4
Enrolling Agencies enrolment activities of the agencies and other personnel given
and Enrolment Staff _______________. the operators associated with
enrolment
121 Chapter 2: Registrars, ___________________ may be Testing and Other service Registrars CIDR 2
Enrolling Agencies appointed or engaged by the Authority certification providers
and Enrolment Staff from time to time for discharging any agencies
function related to the resident
enrolment process or updating of
information.
122 Chapter 2: Registrars, Registrars shall allow the Authority Accounting Financial Audit Compliance 3
Enrolling Agencies reasonable access to the premises administration
and Enrolment Staff occupied by it for examining any books,
records, documents and computer data
for the purpose of ____________.

123 Chapter 2: Registrars, Registrars shall display on their websites NRIs Authorised Residents Observers 3
Enrolling Agencies adequate and appropriate information people
and Enrolment Staff about enrolment and update services,
including contact details of persons and
services available to ____________.

124 Chapter 2: Registrars, Which of the following are eligible State or Union Public Sector Public Sector All of the 4
Enrolling Agencies entities for appointment as registrars? Territory companies of banks and given
and Enrolment Staff Governments, Central or State regulated
Central Governments entities
ministries and including
departments, National
agencies under Securities
them Depository
125 Chapter 2: Registrars, Registrars shall not permit sub- Member Service Third Parties Observers 3
Enrolling Agencies contracting of enrolment functions by Secretary Providers
and Enrolment Staff enrolling agencies to
___________________.
126 Chapter 3 : On- The Registrars and Enrolling Agencies Operator UIDAI Supervisor Resident 2
Boarding Enrolment shall only use the Enrolment/Update
Agency and software provided or authorised by the
Enrolment Staff _____.
127 Chapter 3 : On- ______ coordinates the on-boarding Operators Observers Authority Head Enrolment 3
Boarding Enrolment process of Operator/Supervisor with Office or agencies
Agency and Registrars and EAs. Auhority's
Enrolment Staff Regional Office

128 Chapter 3 : On- ______ to capture coordinates of the Television GPS Device FM Radio 2
Boarding Enrolment Enrolment Device needs to available at
Agency and all times.
Enrolment Staff
129 Chapter 3 : On- _______ monitors the approval of Registrar Authority Head Observer Operator 2
Boarding Enrolment Enrolment Centre plan and may Office or
Agency and intervene where required. Auhority's
Enrolment Staff Regional Office

130 Chapter 3 : On- ____ declares enrolment station Registrar Authority's Enrolment Observer 3
Boarding Enrolment deployment plans, that is, when and Regional Office agency
Agency and where the centres will be established
Enrolment Staff before opening any Enrolment Center

131 Chapter 3 : On- _____ needs to ensure and prove that Registrar Authority's Introducer Enrolment 4
Boarding Enrolment they have certified the active operators, Regional Office agency
Agency and requisite machines and hardware to be
Enrolment Staff deployed at Enrolment Center.

132 Chapter 3 : On- ____ updates Enrolment Centre Enrolment Authority's Introducer Registrar 1
Boarding Enrolment information on the UIDAI portal. agency Regional Office
Agency and
Enrolment Staff
133 Chapter 3 : On- ____ needs to be connected to the Enrolment client Operator, Registrar Introducer 1
Boarding Enrolment internet during the process of on- supervisor,
Agency and boarding. introducer
Enrolment Staff
134 Chapter 3 : On- Enrolment client needs to be connected Ethernet Registrar Internet Observer 3
Boarding Enrolment to the ____________ during the process
Agency and of on-boarding of Enrolment Staff.
Enrolment Staff
135 Chapter 3 : On- Enrolment agencies will have to undergo Authority's Self, Enrolment Completion of Updation 2
Boarding Enrolment an on-boarding process for Regional Office stations and enrolment activities
Agency and ___________________. Enrolment Staff
Enrolment Staff

136 Chapter 3 : On- For on-boarding of Operator/Supervisor, .mp3 .docx .xls .xml 4
Boarding Enrolment the user-credential file generated is a
Agency and digitally signed _________ file.
Enrolment Staff
137 Chapter 3 : On- If verification of user’s biometric details On-boarded Enrolled Both (1) and (2) Not- 3
Boarding Enrolment is successfully completed with his/her enrolled
Agency and Aadhaar details and stored in local
Enrolment Staff database, he is a
____________________ user.
138 Chapter 3 : On- When the quality of biometrics is above Pass indicator Left slap Right slap Two 1
Boarding Enrolment threshold, __________________ will be thumbs
Agency and shown to user confirming his/her
Enrolment Staff approval.
139 Chapter 3 : On- After biometrics of Operator/Supervisor Registrar Enrolment Authority's Enrolment 3
Boarding Enrolment are captured on Enrolment Client, station agency
Agency and authentication request is send to
Enrolment Staff _______________ server.
140 Chapter 3 : On- __________________ is not required Status of entity Pass Indicator Status Biometrics 4
Boarding Enrolment while un-boarding/disassociation of the confirmatio
Agency and Operator/Supervisor. n
Enrolment Staff
141 Chapter 3 : On- Only after successful verification of Enrolment On-boarding Disassociation Authenticat 2
Boarding Enrolment biometrics of Operator/Supervisor with button ion
Agency and CIDR, the User_______________ is
Enrolment Staff allowed to proceed.

142 Chapter 3 : On- Authority HQ or Authority's Regional Enrolment Enrolment Registrars and Observers 3
Boarding Enrolment Offices coordinate with stations clients enrolment and
Agency and ___________________the on-boarding agencies introducers
Enrolment Staff process of Enrolment Staff.
143 Chapter 3 : On- During local biometric verification, the Enrolment Operator/ Registrar User 2
Boarding Enrolment biometrics provided by the agency Supervisor
Agency and ______________ are verified from the
Enrolment Staff biometrics stored in the enrolment
client.
144 Chapter 3 : On- If the verification of user’s biometric On-board Enrolled Not enrolled Withheld 3
Boarding Enrolment details is not successfully completed and
Agency and not stored in the local database, it will
Enrolment Staff appear as _____________ in status.

145 Chapter 3 : On- Enrolment agency will update Enrolment Operator/Super QAMIS Portal, MNREGA 3
Boarding Enrolment Enrolment Centre information on the station, registrar visor, Nodal officer website,
Agency and _____________________portal. The Authority's enrolment
Enrolment Staff latest URL needs to be confirmed by the Regional Offices agency
____________.
146 Chapter 3 : On- For ______________ and Introducer, Operator, Enrolment Introducer, 2
Boarding Enrolment ________________, on-boarding and registrar Supervisor agency, Registrar
Agency and local biometrics verification is Enrolment client
Enrolment Staff mandatory for login onto the Enrolment
Client.
147 Chapter 3 : On- During authentication, biometrics of the Association Enrolment Disassociation Hiring 2
Boarding Enrolment Operator/Supervisor are compared
Agency and against the biometric provided by them
Enrolment Staff during the time of their own
________________.
148 Chapter 3 : On- The Enrolment Client check that the Suspended, Associated/On- None of the Both (1) 4
Boarding Enrolment Operator/Supervisor are not Blacklisted boarded above and (2)
Agency and ________________ or
Enrolment Staff ________________ and restrict them
from on-boarding.
149 Chapter 3 : On- The Operator/ Supervisor can be onboarded TRUE FALSE 2
Boarding Enrolment on mutiple Enrolment Client without de-
Agency and association
Enrolment Staff
150 Chapter 3 : On- Blacklisted Operator/Supervisor can be TRUE FALSE 2
Boarding Enrolment allowed to work using different Certificate
Agency and
Enrolment Staff
151 Chapter 4 : Aadhaar What is the waiting time for Aadhaar 1 to 2 weeks Within 7 days upto 90 days 6 months 3
Enrolment / Update generation?
Process
152 Chapter 4 : Aadhaar What are the different types of Aadhaar Document-based Document Physical Online 2
Enrolment / Update Enrolment enrolment Based, Enrolment Enrolment
Process Introducer
Based, Head of
Family Based
and Child
Enrolment

153 Chapter 4 : Aadhaar Which form needs to be filled by the Aadhaar Matriculation Registration Application 1
Enrolment / Update resident for Aadhaar Enrolment Enrolment/Corre Form Form Form
Process ction Form
154 Chapter 4 : Aadhaar Mutiple Aadhaar Numbers are TRUE FALSE 2
Enrolment / Update generated in case of mutiple Enrolments
Process
155 Chapter 4 : Aadhaar Aadhaar Number will be generated in 1 TRUE FALSE 2
Enrolment / Update day
Process
156 Chapter 4 : Aadhaar Acknowlegement Slip provided to the EID (Enrolment Aadhaar Photo of Photo of 1
Enrolment / Update resident after Aadhaar Enrolment ID) Number Enrolment Proof of
Process contains ______________ Operator Address
and Proof
of Identity
157 Chapter 4 : Aadhaar There is only one type of Aadhaar TRUE FALSE 2
Enrolment / Update Enrolment i.e Document Based
Process Enrolment
158 Chapter 4 : Aadhaar Who among the following is eligible to Any citizen of Any individual Any resident Any citizen 3
Enrolment / Update avail Aadhaar? India who is 18 years who resided in of India
Process and above India for a who is a
period of 182 graduate
days or more
159 Chapter 4 : Aadhaar Any resident who resided in India for a TRUE FALSE 1
Enrolment / Update period of 182 days or more who posses
Process required documents is eligible for
Aadhaar Enrolment
160 Chapter 4 : Aadhaar Any citizen of India, even those who TRUE FALSE 2
Enrolment / Update have been residing in a foreign country
Process for the last one year, are eligible for
Aadhaar.
161 Chapter 4 : Aadhaar Any resident who do not have any TRUE FALSE 2
Enrolment / Update document or eligible for other types of
Process enrolment can also be enrolled
162 Chapter 4 : Aadhaar In case of omission of Aadhaar number TRUE FALSE 1
Enrolment / Update for reasons other than multiple Aadhaar
Process numbers having been issued, residents
shall be required to re-enrol.

163 Chapter 4 : Aadhaar Which of the following are mandatory in The resident An elected local The father All the 1
Enrolment / Update Document-based Enrolment? submits his POI body introduces his given
Process (mandatory), introduces the child options
POA (mandatory) resident to the
and POR operator
(optional)

164 Chapter 4 : Aadhaar In which of the following types of Document-based Introducer- Head of the Child 1
Enrolment / Update enrolments involves resident submitting enrolment based family based enrolment
Process POI, POA and POR documents? enrolment enrolment

165 Chapter 4 : Aadhaar Which of the following items of I, II and III II, III and IV I, II and V All the 3
Enrolment / Update information related to introducer is given
Process captured in introducer-based options
enrolment?
I. Introducer’s name
II. Introducer’s Aadhaar number
III. Introducer's family details
IV. Introducer's educational qualification
V. Biometric information of introducer
166 Chapter 4 : Aadhaar Who can become Introducer for Operator/Superv (a)Registrars’ (a)Influencers Both (2) & 4
Enrolment / Update facilitating Introducer Based Enrolment? isor Employees such as teachers (3)
Process (b)Elected local (b) Anganwadi
body members Worker
(c)Members of ©
local Representative
administrative of NGO
bodies

167 Chapter 4 : Aadhaar Can Operator/Supervisor can become NO YES 1

Enrolment / Update Introducer ?
Process
168 Chapter 4 : Aadhaar Which of the following refers to The resident A health worker The father All the 2
Enrolment / Update introducer-based enrolment? submits his POI, refers the introduces his given
Process POA and POR resident to the child options
documents operator
169 Chapter 4 : Aadhaar Who among the following is eligible for Any child who is Any child who is Any child who is Any child 3
Enrolment / Update child enrolment? at least 4 years attending less than 5 years who is
Process old and above school of age between 5
and 16
years of age

170 Chapter 4 : Aadhaar Any adult can be enrolled as a Child TRUE FALSE 2
Enrolment / Update without capturing the Biometric
Process Information, if the resident suggest.
171 Chapter 4 : Aadhaar Biometric information is required for TRUE FALSE 2
Enrolment / Update enrolment from all individuals including
Process children below 5 years of age.

172 Chapter 4 : Aadhaar Which of the following information is Caste Name Address Age 1
Enrolment / Update NOT required when enrolling for
Process Aadhaar?
173 Chapter 4 : Aadhaar Which of the following items of I, II and III II, III and IV I and IV All the 4
Enrolment / Update information is captured in HOF-based given
Process enrolment? options
I. Name of Head of the Family
II. Proof of Relationship (PoR) of resident
and HoF
III. Head of Family’s Aadhaar number
IV. Biometric confirmation of the Head
of Family at time of enrolment

174 Chapter 4 : Aadhaar What are the mandatory Document for Proof of Relation Head of Family Qaulification Both (1) & 4
Enrolment / Update Head of the Family based enrolment? (PoR) of resident Aadhaar Proof of (2)
Process and Head of the Number Resident
Family

175 Chapter 4 : Aadhaar What are the mandatory Document for Date of Birth Aadhaar Proof of All the 4
Enrolment / Update Child Enrolment? Proof Number of any Relation of child given
Process one parent and parent options

176 Chapter 4 : Aadhaar What address will be mentioned in the Address of Address of the Address of All the 2
Enrolment / Update Enrolment Form in case of Child Enrolment linked parent Hospital where given
Process Enrolment Center the child is born options

177 Chapter 4 : Aadhaar Operator can charge any amount as he TRUE FALSE 2
Enrolment / Update wants for the Aadhaar Enrolment
Process
178 Chapter 4 : Aadhaar Cost of Fresh Enrolment and Mandatory TRUE FALSE 2
Enrolment / Update Biometric update are charged from the
Process resident
179 Chapter 4 : Aadhaar What actions will be taken against the Blacklisting FIR Warning Either (1) & 4
Enrolment / Update Operator/Supervisor for charging more (2)
Process amount of money as prescribed by the
Authority
180 Chapter 4 : Aadhaar Which of the following refers to Facial image All ten Scans of both All of the 4
Enrolment / Update biometric details of a resident? fingerprints irises given
Process
181 Chapter 4 : Aadhaar Which of the following refer to Email ID and Finger Iris scan All the 1
Enrolment / Update demographic details of a resident? Mobile Number impression given
Process options
182 Chapter 4 : Aadhaar Demographic Information required for Race and Caste Name, Address, Income of Medical 2
Enrolment / Update Aadhaar Enrolment include the Gender , Date resident history of
Process following of Birth, email resident
and mobile
number

183 Chapter 4 : Aadhaar The enrolment operator shall Collect hard Capture the Scan and store Collect and 2
Enrolment / Update _______________. copies of biometric the hard copies record the
Process supporting information, with biometric demographi
documents Demographic and c
submitted by the Information demographic information
resident along using the details in physical
with the Enrolment submitted by register
Enrolment Form software the resident in
provided or local harddisk
approved by
the Authority
184 Chapter 4 : Aadhaar Which of the following requires Correcting the Updating the Biometric Updating 3
Enrolment / Update mandatory update? name of the email Id information of phone
Process resident child who has number
attained 5 years
of age
185 Chapter 4 : Aadhaar What is de-duplication process in Checking and Copying the Checking if any All the 1
Enrolment / Update Aadhaar Generation Process? rejecting any enrolment other person given
Process duplicate information as has the same options
enrolments backup address and
rejecting the
same
186 Chapter 4 : Aadhaar Identify the correct order of Aadhaar II, III, V, I and IV III, I, IV, V and II II, V, I, III and IV II, I, V, III 3
Enrolment / Update generation process. and V
Process I. Reject any duplicate enrolments
II. Upload the enrolment packet to CIDR
III. Authority generates the number
IV. Aadhaar number is communicated to
the resident
V. Authority processes the enrolment
data received

187 Chapter 4 : Aadhaar In the event a resident does not possess Introducer-based Operator-based Software EID-based 1
Enrolment / Update any of the required supporting enrolment, enrolment, provided enrolment,
Process documents of proof, enrolment may be Head of Family Other enrolment, Authority-
carried out through the (HoF) based enrolments Electronic based
___________________ mode(s). enrolment format-based enrolment
enrolment
188 Chapter 4 : Aadhaar Mandatory biometric update for child is Free of cost Rs. 10 Rs. 15 Rs. 20 1
Enrolment / Update ________.
Process
189 Chapter 4 : Aadhaar In which of the following modes should Online mode Visiting All the given 2
Enrolment / Update be used resident to update his/her enrolment options
Process biometric details? centre
190 Chapter 4 : Aadhaar How can a resident track the status of Using Aadhaar Using EID Using mobile Details will 2
Enrolment / Update updates made to his/her Aadhaar Number only printed on number only be sent to
Process details on Authority's website? Aknowlegemen the
t Slip or URN resident's
generated email ID
through SSUP
Portal
191 Chapter 4 : Aadhaar The Aadhaar number may be E-mail Website SMS Letter 4
Enrolment / Update communicated to residents in physical
Process form, which includes
_________________.
192 Chapter 4 : Aadhaar Aadhaar Update request at Enrolment Aadhaar based Signature Photograph of the Verbal 1
Enrolment / Update Center is confirmed only after Biometric resisent Confirmation
Process ____________________of the resident. Confirmation
193 Chapter 4 : Aadhaar Email Id and Mobile Number can be Visiting Enrolment SSUP Portal Both the given 1
Enrolment / Update updated in Aadhaar Database by following Center options
Process mode?
194 Chapter 4 : Aadhaar Address of the resident can be updated in Visiting Enrolment SSUP Portal All the given 3
Enrolment / Update Aadhaar Database by following mode(s) Center options
Process
195 Chapter 4 : Aadhaar Registered Mobile Number of the resident is TRUE FALSE 1
Enrolment / Update mandatory to update Address through
Process Online Mode- SSUP Portal

196 Chapter 4 : Aadhaar Registered Mobile Number of the resident is Mobile Number Not required Required All the given 1
Enrolment / Update mandatory to update new mobile number cannot be updated options
Process through Online Mode- SSUP Portal using SSUP Portal

197 Chapter 4 : Aadhaar OTP (One time password) is send on which Mobile Number Mobile Number Mobile Number All the given 1
Enrolment / Update mobile number while submitting the registered in of of options
Process Address update through SSUP Portal Aadhaar Operator/Supervi Spouse/Gaurdian
sor
198 Chapter 4 : Aadhaar Operator/Supervisor may update his/her TRUE FALSE 2
Enrolment / Update own mobile number for all the update done
Process by him/her.
199 Chapter 4 : Aadhaar Operator /Supervisor may add additional TRUE FALSE 2
Enrolment / Update information in the system without resident
Process concent
200 Chapter 4 : Aadhaar Resident can get the updated Aadhaar Download e- Download m- Visit nearest Both (1) & 4
Enrolment / Update through following modes using registered aadhaar aadhaar cyber café (2)
Process mobile number
201 Chapter 4 : Aadhaar Resident can get the updation of TRUE FALSE 2
Enrolment / Update Demographic Information using Postal
Process Services
202 Chapter 5 : Capturing Record date of birth of the resident, Initial Surname Year Name 3
Demographic and indicating day, month and ___________
Biometric Details in the relevant field.

203 Chapter 5 : Capturing If two documentary proofs produced by Surname Father's name Full name Preferred 3
Demographic and the enrollee have variation in the same name
Biometric Details name, the enrollee’s ___________
should be recorded.
204 Chapter 5 : Capturing ____________ has to be recorded by Date of Birth Gender Residential Fingerprint 2
Demographic and the Enrolment Agency as declared by address
Biometric Details the enrollee in the box provided by
recording Male, Female or Transgender.

205 Chapter 5 : Capturing For rural areas, which of the following Address line 1 Address line 2 Pin Code State 2
Demographic and fields can be left blank while recording
Biometric Details the residential address?

206 Chapter 5 : Capturing Which of the following details should be Building or house Street name Landmark Pin Code 3
Demographic and entered in the address line 4 of the number
Biometric Details residential address?
207 Chapter 5 : Capturing Which of the following is used to Pre-enrolment ID One time Resident's name Aadhaar ID 1
Demographic and retrieve pre-enrolment data? password
Biometric Details

208 Chapter 5 : Capturing Name of the village/town/city (VTC) and House number Mandal Mobile number Pin Code 4
Demographic and Post Office field gets automatically
Biometric Details populated when _______________ of
the region is entered.

209 Chapter 5 : Capturing Which of the following will you do when Leave the field Enter the Enter the age as Enter the 3
Demographic and a resident is unable to provide the exact blank resident's mentioned by year of
Biometric Details date of birth? zodiac sign the resident birth

210 Chapter 5 : Capturing The _______________ must ensure that Enrolling Agency Introducer Nodal officer Resident 1
Demographic and every operator has a copy of the critical Supervisor
Biometric Details points to be reviewed at the station
during the review.
211 Chapter 5 : Capturing Operator needs to sign off every Mobile number Signature Iris Original POI 3
Demographic and enrolment by providing their fingerprint documents
Biometric Details and or ______________.

212 Chapter 5 : Capturing Which of the following fields will be Biometric Introducer or Address POI 2
Demographic and activated in case of Introducer-based HOF
Biometric Details verification?

213 Chapter 5 : Capturing Enrolment Agencies must use Biometric UIDAI STQC MNREGA DoPT 2
Demographic and Devices certified by ___________ for
Biometric Details capturing Biometric data.

214 Chapter 5 : Capturing For fingerprint capture, the fingers have Paper Ink pad Platen Fingerprinti 3
Demographic and to be positioned correctly on the ng pads
Biometric Details __________ to enable capture.
215 Chapter 5 : Capturing Fingerprints are best captured in TRUE FALSE 1
Demographic and standing position.
Biometric Details

216 Chapter 5 : Capturing For capturing facial image, Frontal pose Side pose Any comfortable All the 1
Demographic and ______________ of the enrollee needs pose given
Biometric Details to be captured. options

217 Chapter 5 : Capturing It is difficult for human operators to Poor focus Poor expression Poor Poor 3
Demographic and analyse and recognise face images with illumination accessories
Biometric Details __________________.

218 Chapter 5 : Capturing If the person normally wears glasses, it With glasses Without glasses Only eye ball None of the 1
Demographic and is recommended that the photograph be given
Biometric Details taken _______________. options

219 Chapter 5 : Capturing While capturing facial image, use of Lighting Make-up Accessories Illumination 3
Demographic and _____________ that cover any region of
Biometric Details the face is not permitted.

220 Chapter 5 : Capturing To capture iris, ________________ will Operator Enrollee Nodal officer EA 1
Demographic and handle the capture device. supervisor
Biometric Details

221 Chapter 5 : Capturing The iris capture procedure is sensitive to Illumination Ambient Side Tube 2
Demographic and ___________ light.
Biometric Details

222 Chapter 5 : Capturing Accessories like ______________ are Eye patches Lens Turban Glasses 3
Demographic and allowed due to religious reasons while
Biometric Details capturing facial image.
223 Chapter 5 : Capturing For fingerprint capture, use the Cloth provided Bars Light Indicators 4
Demographic and ______________ on fingerprint devices
Biometric Details for positioning of fingers.

224 Chapter 5 : Capturing Pre-enrolment data will get populated in Name Gender Pre-enrolment Date of 3
Demographic and the respective fields when you enter the ID birth
Biometric Details ___________________.

225 Chapter 5 : Capturing If verification type is Introducer-based, Aadhaar card Name and UID Facial image Thumb 2
Demographic and _______________ of the Introducer has number impressions
Biometric Details to be recorded. of both
hands
226 Chapter 5 : Capturing _______________ sign off is activated in Supervisor’s Operator's Introducer's Registrar's 1
Demographic and the software in case of biometric
Biometric Details exceptions.

227 Chapter 5 : Capturing To capture _________, the capture Fingerprint Facial image Iris None of the 2
Demographic and device should use auto focus and auto- given
Biometric Details capture functions. options

228 Chapter 5 : Capturing Accessories like ______________ are Turban Fringes Eye patches Make-up 3
Demographic and allowed due to medical reasons while
Biometric Details capturing facial image.

229 Chapter 5 : Capturing If the significant part of iris is not visible Illumination Gaze incorrect Pupil dilation Occlusion 4
Demographic and in iris capture, the feedback provided by
Biometric Details software is called
___________________.
230 Chapter 5 : Capturing For a child below 5 years, the biometric Operator Parent or Birth certificate None of the 2
Demographic and of linked ___________ has to be relative given
Biometric Details captured. options

231 Chapter 5 : Capturing To clean the platen of the fingerprint Denim Lint-free cloth Flannel cloth Fur 2
Demographic and device, use ___________ cloth
Biometric Details periodically.

232 Chapter 5 : Capturing There should not be Proper Sufficient light Shadow of the Direct light 4
Demographic and __________________ on the platen conditions operator shining
Biometric Details while capturing fingerprints.

233 Chapter 5 : Capturing Ensure that the fingers are placed Straight and tip Flat and till the Diagonally and None of the 2
Demographic and ____________ is placed well on the of the finger top joint of the cloth given
Biometric Details scanner. finger options

234 Chapter 5 : Capturing Fingers not positioned correctly is a/an Automatic Actionable Smudged Enrollee 2
Demographic and ____________. capture feedback by fingerprint position
Biometric Details software

235 Chapter 5 : Capturing During facial image capture, the focus of Motion blur or Over or under Unnatural All of the 4
Demographic and the capture device should not suffer radial distortion exposure coloured given
Biometric Details from _________________. lighting

236 Chapter 5 : Capturing If the resident declares the date of birth Check the Should not Enter the date Approximat 2
Demographic and without any documentary evidence, you "Verified" box check the manually e the age
Biometric Details need to record date of birth and "Verified" box
__________________.
237 Chapter 5 : Capturing To record the gender of an applicant as M F T None of the 1
Demographic and 'Male', you need to select ___________ given
Biometric Details letter from the box provided. options

238 Chapter 5 : Capturing ___________________ needs to be C/o person's Building Landmark Mohalla/ 4
Demographic and captured in address line 5 of the name number Locality/
Biometric Details residential address. Post

239 Chapter 5 : Capturing Registrar/EA should ensure beforehand Software PIN Pre-enrolment CIDR PIN Proof of 1
Demographic and that the Pin Numbers of the region in Master ID Address
Biometric Details which enrolment is to be carried out are
completely and correctly captured in
_____________________.

240 Chapter 5 : Capturing ___________ used for facial image Table fan Table light Auto focus Mobile 2
Demographic and capture should be switched off during phone
Biometric Details iris capture.

241 Chapter 5 : Capturing Poor illumination has a high impact on Retrieving pre- Fingerprint Iris capture Face 4
Demographic and the performance of ________________. enrolment ID capture recognition
Biometric Details

242 Chapter 5 : Capturing To capture facial image of a child, it is Can be captured Can sit on Sleeps on the Stands on 2
Demographic and acceptable that the child along with the parents' lap bed if available the
Biometric Details ________________. parent's face without enrolling
capturing table so
parent's facial that
image fingerprints
can be
captured at
least
243 Chapter 5 : Capturing _________________ needs to be Actionable Automatic Smudged Accessories 1
Demographic and checked for any capture that fails. feedback capture fingerprint
Biometric Details

244 Chapter 5 : Capturing Iris pattern of each eye is not correlated One unique Two Three None of the 2
Demographic and and gives ___________ biometric independent dependent given
Biometric Details feature sets. options

245 Chapter 5 : Capturing If the resident is looking away while Occlusion Pupil dilation Gaze incorrect Iris not in 3
Demographic and capturing Iris, the actionable feedback focus
Biometric Details given by software is ____________.

246 Chapter 5 : Capturing The ____________ document produced Date of Birth Proof of Proof of identity Caste 2
Demographic and by an individual needs to be verified address Certificate
Biometric Details before recording the residential address
in case of document-based verification.

247 Chapter 5 : Capturing If the actionable feedback given by 12.7 degrees 10.3 degrees 11.5 degrees 13.8 3
Demographic and software is 'Pose', then the yaw angle in degrees
Biometric Details output image is greater than
__________________.

248 Chapter 5 : Capturing ________________ from the following Iris Facial image Fingerprint Palm print 3
Demographic and is/are best captured in standing
Biometric Details position.

249 Chapter 5 : Capturing An initial _______________ to provide Automatic Image quality Image effects Actionable 2
Demographic and feedback to the operator during the capture will be assessment will be feedback by
Biometric Details capture procedure. taken would be done suggested software
will be
provided
250 Chapter 5 : Capturing To instruct the resident to open the eyes Smile Look diagonally Look angry Look above 3
Demographic and wide for IRIS scan, the operator can
Biometric Details even tell the resident to
_________________.

251 Chapter 5 : Capturing If verification type is Documents-based, Proof of identity Proof of Both (1) and (2) UID 3
Demographic and appropriate ____________ document(s) address
Biometric Details is/are to be selected from the drop
down depending on the document
produced by the resident and verified by
the verifier.
252 Chapter 5 : Capturing If the resident possesses Pre-enrolment ID Gender receipt DoB certificate NPR receipt 4
Demographic and ______________, then the receipt
Biometric Details number should be recorded in the field.
Else mark as N/A.
253 Chapter 5 : Capturing Although any fingerprint is OK, but it is Iris and facial Thumb or index Baby finger or Two 2
Demographic and advisable to use either image finger ring finger thumbs
Biometric Details _______________ of either hand for
sign off.
254 Chapter 5 : Capturing Introducer needs to give his or her Signature Iris Facial image Fingerprint 4
Demographic and _____________ for approved records.
Biometric Details

255 Chapter 5 : Capturing Enrolment Agencies must use Biometric CIDR OSI Enrolment UIDAI 4
Demographic and devices certified by ____________ for stations
Biometric Details capturing biometric data.

256 Chapter 5 : Capturing Check the fingerprint devices Scratches Out of focus Only partial All of the 4
Demographic and periodically for ______________ getting images images given
Biometric Details captured.
257 Chapter 5 : Capturing To capture facial image, the capture Cropping Auto focus and Change shape Maximum 2
Demographic and device should use auto-capture number of
Biometric Details _____________________ functions. captures

258 Chapter 5 : Capturing When image quality is Pass or if Change the Collect the Ask the enrollee Move on to 4
Demographic and maximum number of captures is camera passport size to take a selfie the next
Biometric Details exhausted while capturing facial image, photo of the step
the operator should enrollee
__________________.

259 Chapter 5 : Capturing The name of the person should be With titles With In full All of the 3
Demographic and entered ___________ in the field salutations given
Biometric Details provided for name.

260 Chapter 5 : Capturing If two documentary proofs produced by Enrolling Enrollee's full Registrar's Operator's 2
Demographic and the enrollee have variation in the same agency's name thumb iris
Biometric Details name with initials and full name, the fingerprint impression
_____________ should be recorded.

261 Chapter 5 : Capturing The ______________ to local language Transliteration Postal Index CIDR PIN Enrolment 1
Demographic and needs to be manually corrected due to Number Code ID
Biometric Details phonetics and other reasons.

262 Chapter 5 : Capturing During review of enrolment data with Spelling of Date of birth Address All of the 4
Demographic and resident, operator must read out resident's name including Pin given
Biometric Details _________________ to the resident Code, building,
before the operator finishes the VTC, state
enrolment.
263 Chapter 5 : Capturing Identify the order of capturing III, II and I II, III and I I, II and III Any order 2
Demographic and fingerprints.
Biometric Details I. Two thumbs
II. All four fingers of left hand
III.All four fingers of right hand
264 Chapter 5 : Capturing During iris capture, operator must Look straight Open the eyes Do not blink All of the 4
Demographic and instruct the resident to into the camera wide given
Biometric Details ___________________. options

265 Chapter 5 : Capturing If a document furnished by a resident is An introducer Proof of Certificate A 1

Demographic and not in the drop down list of Proof of address signed by supervisor
Biometric Details Identity in enrolment, then it is not an gazetted officer
acceptable Proof of Identity document
and the resident would either require a
valid Proof of Identity or ____________
for enrolment in such case.

266 Chapter 5 : Capturing In case of difference in the name The enrollee The difference The resident has UIDAI ROs 2
Demographic and declared and the one in POI document, seems to be true is only in lost all his
Biometric Details the name as declared by the resident to himself spelling and/or original
may be recorded by the Enrolment last name to be documents
Agency, if ____________________ written prior to
first name

267 Chapter 5 : Capturing In the case of child below 5 years, the EID/UID, mother Aadhaar Pre-enrolment CIDR PIN, 1
Demographic and ___________ of parent/relative has to number, father ID, guardian father
Biometric Details be linked and preferably _________ if
both the parents are alive.
268 Chapter 5 : Capturing If the child’s father or mother or Can be done Cannot be done Can be done by Needs to be 2
Demographic and guardian has/have not enrolled and/or with providing proof done by the
Biometric Details do/does not possess UID at the time of recommendation of identity of Registrar
enrolment, the enrolment of that child from Nodal the parents
___________. officer
269 Chapter 5 : Capturing The Enrolment Agency shall inform the Biometric access Passport and Aadhaar and Bank 3
Demographic and resident that his or her demographic at workplace PAN authentication accounts
Biometric Details and biometric information shall be used and CIBIL
for generation of _________________. score

270 Chapter 5 : Capturing When fingerprint capture fails, the Finger not Too much Excessive All of the 4
Demographic and operator should check which of the positioned pressure moisture and given
Biometric Details following actionable feedback is correctly excessive
provided by the software? dryness
271 Chapter 5 : Capturing In case of additional fingers while Captured and Capture the Ignored and the Use the 3
Demographic and capturing fingerprint, the additional framed additional main five fingers other hand
Biometric Details finger has to be _________________. finger have to be in place of
separately and captured the
mention in the additional
Others column finger or
of the drop- foot
down menu impression

272 Chapter 6 : Exception If the fingerprint captured is not of the TRUE FALSE 1
Handling requisite quality, the operator would
make a reasonable number of attempts
to capture the biometrics of the
resident.
273 Chapter 6 : Exception If an enrollee is unable to give Iris capture Biometric Consultation Exception 4
Handling biometrics due to loss of fingers, this is update
a/an _____________ and needs to be
handled thus.

274 Chapter 6 : Exception If capturing Iris image is not possible due TRUE FALSE 1
Handling to bandage across one or both eyes, the
same has to be recorded in the system
by the operator.
275 Chapter 6 : Exception If the resident has applied mehendi on TRUE FALSE 1
Handling her hand, the fingerprint image has to
be captured normally.
276 Chapter 6 : Exception While handling fingerprint images, if the Missing Amputated Bandaged All of the 4
Handling finger/s is/are ________________, the given
same has to be noted in the data as options
provided in the software.

277 Chapter 6 : Exception If the operator is not able to capture TRUE FALSE 1
Handling facial image because of the poor light,
the operator should move the
enrolment station to a location in the
room with better light.
278 Chapter 6 : Exception If the bandaged finger of the applicant Crop the Capture the Capture the All of the 2
Handling has to be captured for fingerprint image, bandage in the fingerprints of image of given
the operator should image the remaining bandaged finger options
_________________. fingers separately and
other fingers
separately and
group both the
images
279 Chapter 6 : Exception If standard images of the fingerprints TRUE FALSE 2
Handling are not possible for an enrollee due to
dryness, the operator should politely ask
the enrollee to wash his face.

280 Chapter 6 : Exception The operator would make a reasonable TRUE FALSE 1
Handling number of attempts to capture the
biometrics of the resident if the
fingerprint captured on the platen is not
of the requisite quality.

281 Chapter 6 : Exception If capturing Iris image is not possible due TRUE FALSE 2
Handling to any deformity or disease, the
operator should ask the resident to get
the eyes operated.
282 Chapter 6 : Exception For enrolment of resident with biometric Both hands (open Face photo with None Both 1 and 2 4
Handling exception, operator should mandatorily palms facing the open eyes (if
capture _________________. camera) in an possible) in an
exception photo exception photo

283 Chapter 6 : Exception Raju is unable to open his eyes properly Warn Raju to Take the help Help the All of the 3
Handling for capturing iris image. What can the open his eyes of a lady enrollee to open given
operator do in this case? wide volunteer the eyes with options
the help of your
own hands

284 Chapter 6 : Exception After repeated attempts, Devi's Provide a wet Tell the Take her thumb Apply 1
Handling fingerprints could not be captured with sponge or towel enrollee to impression and pressure on
the desired quality. In that case, available in the wash her hands then fingerprint her hands
_____________ can be done. centre as they are
greasy
285 Chapter 6 : Exception If the resident has extra finger or TRUE FALSE 1
Handling fingers, the operator needs to ignore
the extra finger.
286 Chapter 6 : Exception If the finger or iris of the resident has TRUE FALSE 1
Handling temporary damage and it is not possible
to capture the biometrics, the operator
will record it in exceptions.

287 Chapter 6 : Exception If the enrollee is unable to flatten the Take the Try to obtain Move to the All of the 4
Handling fingers, the operator can enrollee’s fingerprints to next set of given
________________. permission and the extent that fingerprints of options
then assist him the enrollee is the other hand
able to flatten or two thumbs

288 Chapter 6 : Exception If the enrollee is unable to give Injury Amputation of Problems All of the 4
Handling biometrics due to fingers or hands related to eyes given
__________________, this is exception options
and needs to be handled thus.

289 Chapter 6 : Exception If the enrollee has only one eye and Ask the enrollee Record the Politely ask the Ask the 2
Handling capturing of iris image is not possible, to wear lens same in the enrollee to wash enrollee to
then the operator should system the eyes tie a
_____________. bandage on
the other
eye
290 Chapter 6 : Exception Biometric confirmation of fingerprints, TRUE FALSE 1
Handling iris and photograph are mandatory for
any demographic update at Enrolment
Centre.
291 Chapter 6 : Exception If the operator is not able to capture TRUE FALSE 1
Handling both eyes at a time due to squint or
disoriented eyes, the operator can
recapture the iris image.
292 Chapter 6 : Exception The hands of the enrollee are dry and Politely ask the Politely ask the Tell the enrollee Both 1 and 4
Handling the equipment is unable to capture the enrollee to wash enrollee to that his hands 2
fingerprints. The operator can the hands wipe the hands are rough and
________________. with a cotton dry and hence
cloth fingerprints
cannot be
captured

293 Chapter 6 : Exception If capturing Iris image is not possible due TRUE FALSE 1
Handling to absence of one or both eyes, the
operator should record the same in the
system.
294 Chapter 6 : Exception If the enrollee has amputated fingers, which The backdrop No flash is to be Assistance may The 4
Handling of the following has to be done? should be used be provided to fingerprints
preferably the enrollee to of
placed against an stand straight remaining
opaque fingers are
wall/partition captured by
the
operator
295 Chapter 6 : Exception If the enrollee is unable to sit in correct TRUE FALSE 1
Handling position because of old age, it is a
general exception.
296 Chapter 6 : Exception If the fingerprint captured is not of the TRUE FALSE 2
Handling requisite quality, the operator should
crop the image.
297 Chapter 6 : Exception If the enrollee is not able to give TRUE FALSE 1
Handling complete set of biometrics as required
by UIDAI, the reasons are considered as
exceptions.
298 Chapter 6 : Exception If a resident has an extra finger, the TRUE FALSE 1
Handling operator needs to assist the resident in
the fingerprint capture to avoid capture
of the extra finger.
299 Chapter 6 : Exception The operator would make a reasonable Iris Fingerprint Facial image Forehead 2
Handling number of attempts to capture the
biometrics of the resident if the
___________ captured on the platen is
not of the requisite quality.

300 Chapter 6 : Exception If capturing Iris image is not possible due Ask the resident Open the eyes Auto focus the Record the 4
Handling to non-existence of one or both eyes, to undergo eye of the resident device same in the
the operator should operation and auto system
__________________. capture
301 Chapter 6 : Exception If the enrollee is not able to keep self in TRUE FALSE 2
Handling correct posture for reaching biometric
instruments or for photograph due to
old age or sickness, this is an exception
in handling fingerprint image capture.

302 Chapter 6 : Exception If the capture of both eyes at a time is Auto capture Auto focus Recapture Request the 3
Handling not possible due to squint or disoriented resident to
eyes, the operator may attempt to open their
__________________. eyes wide
303 Chapter 6 : Exception Rama Devi is a 42-year-old daily wage Operator can Operator can Tell her Both 1 and 2
Handling labourer. While collecting her biometric flatten Rama ask women seriously that 2
data, the operator notices that the Devi’s fingers on operators or she needs to
quality of her fingerprints are not good the platen volunteers to flatten fingers
enough. He makes repeated attempts to flatten Rama by herself
capture her fingerprints but is faced Devi's fingers
with the same result. What can be done
in that situation?

304 Chapter 6 : Exception Veeraiah is an elderly person aged about Operator can Move the Request the Place the 1
Handling 50 years. He was not in a position to move the enrollment resident politely backdrop
keep himself in correct posture for equipment close station to a if he can get any against an
reaching biometric instruments or for to the enrollee location in the attendee from opaque
photograph due to sickness. How can room with his home wall/partiti
the operator capture biometric data of better light on
Veeraiah?
305 Chapter 6 : Exception If the iris or finger of the resident has TRUE FALSE 1
Handling temporary damage and it is not possible
to capture the biometrics, the operator
will record it in exceptions.

306 Chapter 6 : Exception Anusha needs to attend her cousin's Ask her to come Capture as Ask her to rub Apply anti- 2
Handling wedding tomorrow and she has applied after a week normal her hands with a mehendi
mehendi on her hands. How can the after the moistened cloth gel on her
operator handle capturing Anusha's mehendi goes off palm and
fingerprint image? capture the
image
307 Chapter 6 : Exception If the operator is not able to capture Using the Move the Place the All of the 4
Handling facial image because of the poor light, generator back- enrolment backdrop given
which is an actionable feedback, then up to improve station to a against an
the situation has to be handled by lighting location in the opaque
_______________. room with wall/partition
better light
308 Chapter 6 : Exception If the finger or iris of the resident has To be captured Consultation Exceptions Biometric 3
Handling temporary damage and it is not possible later updated
to capture the biometrics, the operator
will record it in _____________.

309 Chapter 6 : Exception Which of the following comes under Squint or Hands Unable to sit in Unable to 3
Handling general exception? disoriented eyes blackened due correct position keep head
to mehendi because of old or torso still
age and vertical

310 Chapter 6 : Exception Rangaiah is a woodcutter and while Provide The operator Remove the Capture the 2
Handling cutting trees, he hurt his index finger assistance by should capture bandage, fingerprints
and it has been bandaged. How can the holding him to the fingerprints capture the till nails and
operator handle the fingerprint image stand in a correct of remaining fingerprint and palm and
capture? position fingers re-tie the on the
bandage other hand,
normal
fingerprint

311 Chapter 6 : Exception An enrollee will not be in a position to Injury Amputation of Problems All of the 4
Handling give complete set of biometrics as fingers or hands related to eyes given
required by UIDAI because of the
reason/reasons like
_____________________.

312 Chapter 7: Guidelines Identify the error type in the given Possible Age – Possible Gender- Poor Quality Photo of 1
for Enrolment image. Photo Mismatch Photo Photograph/ Photo
Operator and Mismatch Incorrect Photo
Supervisor on Quality
of Enrolment
313 Chapter 7: Guidelines Identify the error type in the given Poor Quality Possible Error Relationship Possible 4
for Enrolment image. Photograph/ in Name and Error Error in
Operator and Incorrect Photo Address Name and
Supervisor on Quality Address
of Enrolment Transliterati
on
314 Chapter 7: Guidelines Identify the error type in the given Relationship Incomplete Possible Error in Photo of 1
for Enrolment image. Error Address Name and Photo
Operator and Address
Supervisor on Quality Transliteration
of Enrolment

315 Chapter 7: Guidelines Identify the error type in the given Relationship No Exception Photo of Photo Incomplete 3
for Enrolment image. Error Available in Address
Operator and Exception
Supervisor on Quality Photo
of Enrolment

316 Chapter 7: Guidelines Identify the error type in the given Poor Quality in No Exception Object in Photo of 2
for Enrolment image. Exception Photo Available in Exception Photo Photo in
Operator and Exception Exception
Supervisor on Quality Photo Photo
of Enrolment

317 Chapter 7: Guidelines Identify the error type in the given Relationship Object in Both Photo of Exception 2
for Enrolment image. Error Exception different Person Photo not
Operator and Photo as per
Supervisor on Quality guidelines
of Enrolment
318 Chapter 7: Guidelines Identify the error type in the given Relationship Object in Both Photo of Exception 3
for Enrolment image. Error Exception different Person Photo not
Operator and Photo as per
Supervisor on Quality guidelines
of Enrolment

319 Chapter 7: Guidelines What is a relationship error? When there is a When the given When the facial When a 2
for Enrolment mismatch in relationship in features of woman
Operator and father's and the address members in a mentions
Supervisor on Quality daughter's section is not family are not her ex-
of Enrolment address matching with matching husband's
given Gender or name in her
Photograph of Aadhaar
the resident

320 Chapter 7: Guidelines How do you identify an incomplete If less than three If landmark is If street number If the office 1
for Enrolment address? locations are not given is not address is
Operator and given mentioned not given
Supervisor on Quality
of Enrolment

321 Chapter 7: Guidelines Which of the following is considered as If incomplete Incorrectly Taking photo of Capturing a 3
for Enrolment fraud? address is entering the photo blurred
Operator and entered age of the photo
Supervisor on Quality resident
of Enrolment
322 Chapter 7: Guidelines A resident admires one of the Bollywood Yes No 2
for Enrolment celebrities. He requests the operator to
Operator and attach celebrity's image in his Aadhaar
Supervisor on Quality rather than his photo. Can the operator
of Enrolment agree to the resident's request?

323 Chapter 7: Guidelines An exception photo in enrolment image No missing No exception All the features No 2
for Enrolment shows no exceptions. Which of the fingers available in are fine exceptions
Operator and following options should the operator exception observed
Supervisor on Quality mark? photo
of Enrolment

324 Chapter 7: Guidelines Which of the following options will you Object in Both Photo of Exception Photo Poor 1
for Enrolment check in case you of an object in place of exception photo different not as per Quality in
Operator and exception photo? Person guidelines Exception
Supervisor on Quality Photo
of Enrolment

325 Chapter 7: Guidelines Which of the following is an Photo of Only I I, II and III II and III All the 4
for Enrolment Photo error? given
Operator and I. Hard copy of photo options
Supervisor on Quality II. Photo on a monitor
of Enrolment III. Photo on a mobile device
IV. Photo on magazine
326 Chapter 7: Guidelines Which of the following is considered as A person giving A person The operator A person's 4
for Enrolment photo of photo error? his selfie capturing allowing a photo is
Operator and another person photographer to captured
Supervisor on Quality who is taking a take the without
of Enrolment photo resident's photo that person
being
physically
present
327 Chapter 7: Guidelines Which of the following type of photo is A photo with A photo with A photo which A photo 1
for Enrolment marked as 'Poor quality in exception poor visibility object shows which
Operator and photo'? exceptions shows
Supervisor on Quality person
of Enrolment without
exception
328 Chapter 7: Guidelines Which of the following photos would A photo which A photo where A photo which A photo 2
for Enrolment mark as 'Exception photo not as per shows the person is shows person with poor
Operator and guidelines'? exceptions looking down without visibility
Supervisor on Quality exception
of Enrolment

329 Chapter 7: Guidelines Shanthi is a 65 year old woman. Due to Yes, as the No, as photo of 2
for Enrolment her ill health, she is unable to come to resident cannot photo is a grave
Operator and the enrolment center to get enroled for come to the critical error
Supervisor on Quality Aadhaar. Her son gets her paspport enrolment and indicates
of Enrolment photograph which can be captured as center fraud
her photo for Aadhaar. Is it acceptable
to take the photo of photo in such
scenarios?
330 Chapter 7: Guidelines Rakesh is an enrolment operator. He No, as the phot Yes, resident 1
for Enrolment sometimes asks one of the residents to should be clicked can capture the
Operator and capture the pictures while he enters the by enrolment image and
Supervisor on Quality details into the system. IS this operator only operator should
of Enrolment acceptable? ensure that the
clarity is good

331 Chapter 7: Guidelines As per the enrolment guidelines, a TRUE FALSE 2

for Enrolment resident needs to be present physically
Operator and at the time of enrolment and photo of
Supervisor on Quality resident needs to be clicked either by
of Enrolment the enrolment operator or by the
resident.
332 Chapter 7: Guidelines An exception photo shows an image of a Poor Quality in No Exception Exception Photo Photo of 3
for Enrolment person looking to the left side. What Exception Photo Available in not as per Photo in
Operator and type of error is this? Exception guidelines Exception
Supervisor on Quality Photo Photo
of Enrolment

333 Chapter 7: Guidelines A photo shows image of a 26 year old Object in Both Photo of Exception Photo Poor 2
for Enrolment woman and her exception photo shows exception photo different not as per Quality in
Operator and image of another 26 year old woman Person guidelines Exception
Supervisor on Quality with 4 fingers on her right hand. What Photo
of Enrolment type of error is this?

334 Chapter 7: Guidelines A photo shows image of a 45 year old Both Photo of Exception Poor Quality in No 3
for Enrolment man and his exception photo shows the different Person Photo not as Exception Photo Exception
Operator and same man without one hand. Also, the per guidelines Available in
Supervisor on Quality face in the exception photo is not clear. Exception
of Enrolment Which of the following errors will you Photo
mark?
335 Chapter 7: Guidelines The name of the resident shows Yes, as Jasmine is No, as Jasmine 2
for Enrolment Jasmine, which is also the name of a name of a flower can be a female
Operator and flower. Is this an error? resident's name
Supervisor on Quality
of Enrolment

336 Chapter 7: Guidelines You see an image of woman who could Mark it as Simply reject Report it to your Ignore the 1
for Enrolment be upto 20 years of age. However, the 'Possible Age – the card superior error as
Operator and age mentioned is 55 years. What action Photo mismatch' some 50
Supervisor on Quality will you take in such situation? error year olds
of Enrolment may look as
young as 20
year old
337 Chapter 7: Guidelines While verifying the details, you find that Mark it as Simply reject Report it to your Ignore the 1
for Enrolment in the address the title is given as W/O 'Relationship the card superior error
Operator and Ravinder Reddy. However, the picture is error'
Supervisor on Quality of a 10 year old girl. What action will
of Enrolment you take in such situation?

338 Chapter 7: Guidelines As per the enrolment guidelines, a TRUE FALSE 1

for Enrolment resident needs to be present physically
Operator and at the time of enrolment and photo of
Supervisor on Quality resident needs to be clicked by the
of Enrolment enrolment operator only.

339 Chapter 7: Guidelines Which of the following refers to When there is an When the name When the When you 3
for Enrolment 'Possible Error in Name & Address error in the and address is address written do not
Operator and transliteration' error? address not given in in local language recognise
Supervisor on Quality local language and in English the name of
of Enrolment are not the city the
matching resident
resides in

340 Chapter 7: Guidelines Which of the following errors should be Human photo Unidentified Person missing Its not an 1
for Enrolment marked if the image in the photo is a missing object error
Operator and chair?
Supervisor on Quality
of Enrolment

341 Chapter 7: Guidelines A biometric capture shows only 4 finger Yes, as the No, as the 2
for Enrolment prints and the exception photo shows person the exception
Operator and his hands with four fingers but his face is exception is photo should
Supervisor on Quality not clear. Is the exception photo shown have the clear
of Enrolment acceptable? photo of his
hands and face
342 Chapter 7: Guidelines A biometric capture shows only 3 finger Yes, as the No, as the 2
for Enrolment prints and the exception photo has the person has no exception
Operator and face of the person with no left ear. Is the left ear photo should
Supervisor on Quality exception photo acceptable? have the photo
of Enrolment of his hands

343 Chapter 7: Guidelines An enrolment is considered as 'No TRUE FALSE 1

for Enrolment Exception Available in Exception Photo'
Operator and error when the image of the resident
Supervisor on Quality shows no exception, however it has
of Enrolment marked as exception.

344 Chapter 7: Guidelines An enrolment is considered as 'Object in TRUE FALSE 2

for Enrolment Exception' error when there is another
Operator and person in the exception photo.
Supervisor on Quality
of Enrolment

345 Chapter 7: Guidelines When the exception photo is not clear, TRUE FALSE 2
for Enrolment then you should increase the brightness
Operator and and accept the photo.
Supervisor on Quality
of Enrolment

346 Chapter 7: Guidelines When the photo and exception photo No Exception Exception Poor Quality in Not an 2
for Enrolment are same, then it is _______________. Available in Photo not as Exception Photo error
Operator and Exception Photo per guidelines error
Supervisor on Quality error error
of Enrolment
347 Chapter 7: Guidelines You find that resident's photo is Mark it as 'No Mark it as Mark it as 'Both
Mark it as 3
for Enrolment different from the one given in the exception 'Incomplete photo of 'Possible
Operator and exception. What action will you take in available in Address' error different Error in
Supervisor on Quality such situation? exception photo' person' error Name and
of Enrolment error Address'
error
348 Chapter 7: Guidelines Which of the following refers to 'Both When the When the When the name When both 1
for Enrolment Photo of different person' error? resident's photo exception and the gender the photos
Operator and and his photo shows an of the person show no
Supervisor on Quality exception photo object are mismatching exceptions
of Enrolment is mismatching

349 Chapter 7: Guidelines You find that the photo in the given Mark it as 'No Mark it as 'Poor Mark it as Mark it as 2
for Enrolment image is dark. What action will you take exception Quality' error 'Image not clear' 'Mismatch
Operator and in such situation? available in error in the
Supervisor on Quality exception photo' photo'
of Enrolment error error

350 Chapter 7: Guidelines If the quality and visibility of the True FALSE 1
for Enrolment exception photo is poor, then it should
Operator and be marked as 'Poor Quality in Exception
Supervisor on Quality Photo'.
of Enrolment

351 Chapter 7: Guidelines If only one side of the exception photo is True FALSE 2
for Enrolment clearly visible and the other side is
Operator and shaded, then it is considered as Photo of
Supervisor on Quality Photo error.
of Enrolment
352 Chapter 7: Guidelines You find that the exception photo of the Accept and mark Reject and Rectfiy the Escalate the 2
for Enrolment resident is not clear. What action will it as 'Photo of mark it as 'Poor photo clarity issue to
Operator and you take? photo' error Quality in using photo your
Supervisor on Quality Exception rectification superior
of Enrolment Photo' error software

353 Chapter 7: Guidelines Photo of Photo' error is marked when True FALSE 1
for Enrolment enrolment of a resident is done without
Operator and capturing the live picture of the
Supervisor on Quality resident.
of Enrolment

354 Chapter 7: Guidelines If the residents photo has been captured True FALSE 1
for Enrolment by Enrolment operators with Tourist
Operator and place, than it will get rejected under
Supervisor on Quality Poor Quality Photo
of Enrolment

355 Chapter 7: Guidelines You find that there are no exceptions in

Accept and mark Reject and Accept and Escalate the 2
for Enrolment the exception image. What would you it as 'No mark it as 'No delete the issue to
Operator and do in such case? Exception Exception photo without your
Supervisor on Quality available in the available in the exception superior
of Enrolment exception photo' exception
error photo' error
356 Chapter 7: Guidelines The exception photo does not show the Object in Both Photo of Exception Photo Poor 1
for Enrolment image of the resident. What type of exception photo different not as per Quality in
Operator and error is this? Person guidelines Exception
Supervisor on Quality Photo
of Enrolment
357 Chapter 7: Guidelines You find that the name of the city does Correct the Mark it as Inform the Escalate the 2
for Enrolment not belong to the State. What would name of the City 'Possible Error operator to issue to
Operator and you do in such situation? and accept the in Name and correct the issue your
Supervisor on Quality details Address' error superior
of Enrolment

358 Chapter 7: Guidelines Possible Error in Name & Address is TRUE FALSE 1
for Enrolment marked when address is not matching
Operator and with the city or State given.
Supervisor on Quality
of Enrolment

359 Chapter 7: Guidelines An exception photo has the person Correct the Mark it as 'No Inform the Escalate the 2
for Enrolment showing his hands. You find that there name of the City exception operator to issue to
Operator and are no exceptions in the photo. What and accept the available in correct the issue your
Supervisor on Quality action will you take in such cases? details exception superior
of Enrolment photo' error

360 Chapter 7: Guidelines The exception photo shows image of a Accept Reject 2
for Enrolment person with one eye covered. Will you
Operator and Accept or Reject this image?
Supervisor on Quality
of Enrolment

361 Chapter 7: Guidelines You find that the City and the State are Possible Gender- Incomplete Possible Age – Possible 4
for Enrolment not matching. What action will you take Photo Mismatch Address Photo Mismatch Error in
Operator and in such situation? Name and
Supervisor on Quality Address
of Enrolment
362 Chapter 7: Guidelines The name of the city in English and in Correct the Inform the Mark it as Escalate the 3
for Enrolment local language are not matching. name of the City operator 'Possible Error in issue to
Operator and However, all the other details are right. and accept the through mail Name/Address your
Supervisor on Quality What would you do in such situation? details about the error Transliteration' superior
of Enrolment error

363 Chapter 7: Guidelines Possible Error in Name/Address TRUE FALSE 1

for Enrolment Transliteration error is there is a
Operator and mismatch in name and address given in
Supervisor on Quality local language and in English.
of Enrolment

364 Chapter 7: Guidelines If the name in the enrolment details is a TRUE FALSE 1
for Enrolment slang, the same should be rejected.
Operator and
Supervisor on Quality
of Enrolment

365 Chapter 7: Guidelines One of the exception photo shows a Accept the Send a mail to Mark it as It is not an 3
for Enrolment picture of deity. What should you do in details operator to 'Human photo error
Operator and such case? click the right missing' error
Supervisor on Quality picture
of Enrolment

366 Chapter 7: Guidelines Which of the following is considered as If the photo If the photo If the photo is If the photo 2
for Enrolment 'Human photo missing' error? shows a person shows an object not clear is blurred
Operator and without
Supervisor on Quality exception
of Enrolment
367 Chapter 7: Guidelines Which of the following elements in the II and III II, III and IV I, II, III and IV All the 3
for Enrolment exception photo are not acceptable? given
Operator and I. Photo of Photo options
Supervisor on Quality II. Celebrity Photo
of Enrolment III. Web cam logo
IV. Photo of animal
V. Photo of the resident showing the
exceptions

368 Chapter 7: Guidelines During enrolment process, a resident TRUE FALSE 2

for Enrolment can help the operator by clicking the
Operator and photos of other residents.
Supervisor on Quality
of Enrolment

369 Chapter 7: Guidelines A resident should be present physically TRUE FALSE 1

for Enrolment at the Aadhaar enrolment centre to give
Operator and his enrolment details.
Supervisor on Quality
of Enrolment

370 Chapter 7: Guidelines A resident approaches you stating that Ask the resident Ask the Tell him that Escalate the 1
for Enrolment his father is ill and unable to come to to get his father resident to you cannot help issue to
Operator and the centre to give his details. What enroled once bring the him in such your
Supervisor on Quality should you do in this case? after he gets well father's cases superior
of Enrolment demographic
and biometric
details
371 Chapter 7: Guidelines In case of village, the address section Village Block and town State and All the 4
for Enrolment should have: Pincode given
Operator and options
Supervisor on Quality
of Enrolment

372 Chapter 7: Guidelines In case of City, the address section I, II, III and IV I, III, IV, V I, II, IV and VI All the 4
for Enrolment should have: given
Operator and I. House number options
Supervisor on Quality II. Colony/locality
of Enrolment III. Area
IV. City
V. State
VI. Pin code

373 Chapter 7: Guidelines If the address section does not have Pin TRUE FALSE 1
for Enrolment code then, the error that you should
Operator and mark is 'Incomplete Address'.
Supervisor on Quality
of Enrolment

374 Chapter 7: Guidelines Which of the following errors should be Incorrect address Possible Incorrect Incomplete 2
for Enrolment marked if there is mismatch in the Relationship information Address
Operator and relationship in the address section? Mismatch
Supervisor on Quality
of Enrolment

375 Chapter 7: Guidelines The address section shows D/O whereas Possible Gender- Incomplete Possible Age – Possible 4
for Enrolment the photo is of a 8 year old boy. What Photo Mismatch Address Photo Mismatch Relationshi
Operator and type of error is this? p Mismatch
Supervisor on Quality
of Enrolment
376 Chapter 7: Guidelines Tampered/ Other resident’s document, True FALSE 1
for Enrolment Aadhaar form/Enrolment Slip, Photo of
Operator and Resident/Object/Animal picture attached as
Supervisor on Quality document would be considered as Fraud
of Enrolment Documents resulting to blacklisting & FIR
against the Enrolment operator.

377 Chapter 7: Guidelines Documents not uploaded/ blank document True FALSE 1
for Enrolment uploaded will lead to blacklisting & FIR
Operator and against the Enrolment operator.
Supervisor on Quality
of Enrolment

378 Chapter 7: Guidelines All documents being uploaded on the day of True FALSE 1
for Enrolment enrolment should be valid & accepting
Operator and expired/cancelled documents will lead to
Supervisor on Quality blacklisting & FIR against the Enrolment
of Enrolment operator.

379 Chapter 7: Guidelines Photo & name of resident should be True FALSE 1
for Enrolment available on document being submitted for
Operator and Proof of Identity. Any document issue by
Supervisor on Quality authorized person must have stamp over
of Enrolment the photo attached .Not adhering to
guidelines would lead to blacklisting & FIR
against the Enrolment operator.
380 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator captures Unparliamentarily / be issued get blocked for sent for training Rs.1000
Operator and Abusive language? 72 hours withheld per
Supervisor on Quality packet and
of Enrolment for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed

381 Chapter 7: Guidelines What can lead to Blacklisting of operator for Picture of God Age Photo Miss Poor Quality Incomplete 1
for Enrolment one year and filing of FIR? captured in place match Photograph Address
Operator and of resident photo
Supervisor on Quality
of Enrolment
382 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator enrols an Adult as child? be issued get blocked for sent for training Rs.1000
Operator and 72 hours withheld per
Supervisor on Quality packet and
of Enrolment for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed

383 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator captures an Animal Photo/Photo be issued get blocked for sent for training Rs.1000
Operator and of Diety/any other object in place resident 72 hours withheld per
Supervisor on Quality photograph? packet and
of Enrolment for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed
384 Chapter 7: Guidelines Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment What action will be taken if an enrolment be issued get blocked for sent for training Rs.1000
Operator and operator will capture 72 hours withheld per
Supervisor on Quality Objects(Chair/Laptop/Wall/Table) Photo in packet and
of Enrolment place resident photograph? for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed

385 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator will capture Animal Photo in place be issued get blocked for sent for training Rs.1000
Operator and resident photograph? 72 hours withheld per
Supervisor on Quality packet and
of Enrolment for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed
386 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator would capture photograph of be issued get blocked for sent for training Rs.1000
Operator and "photo" in place of live resident 72 hours withheld per
Supervisor on Quality photograph? packet and
of Enrolment for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed

387 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator during Biometric exception be issued get blocked for sent for training Rs.1000
Operator and enrolment captures photograph of a 72 hours withheld per
Supervisor on Quality different person in exception photograph? packet and
of Enrolment for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed
388 Chapter 7: Guidelines What action will be taken if an enrolment Waring letter will Operator ID will Operator will be Amount of 4
for Enrolment operator during Biometric exception be issued get blocked for sent for training Rs.1000
Operator and enrolment captures photograph of 72 hours withheld per
Supervisor on Quality Objects(Chair/Laptop/Table/Poster) in packet and
of Enrolment exception photograph? for 1 or
more cases
in a month-
Suspension
for 1 year
and more
than 5 cases -
Suspension
for 5 year &
FIR will be
filed

389 Chapter 7: Guidelines What action will be taken if Operator does Waring letter will Operator ID will Amount of Rs.25 Operator will 3
for Enrolment errors like Poor Quality Photograph,Obvious be issued get blocked for withheld per be
Operator and Gender or Date of Birth Errors 72 hours packet and for Blacklisted
Supervisor on Quality more than 30 for 1 year &
of Enrolment cases - FIR will be
Suspension for 6 filed
months and more
than 50 cases -
Suspension for 1
year.
390 Chapter 7: Guidelines What action will be taken if the BE Waring letter will Operator ID will Amount of Rs.25 Operator will 3
for Enrolment Exception photo is not captured by the be issued get blocked for withheld per be
Operator and operator as per guidelines 72 hours packet and for Blacklisted
Supervisor on Quality more than 30 for 1 year &
of Enrolment cases - FIR will be
Suspension for 6 filed
months and more
than 50 cases -
Suspension for 1
year.

391 Chapter 7: Guidelines What action will be taken against the Waring letter will Operator ID will Amount of Operator will 3
for Enrolment Operator for incorrect biometric exceptions - be issued get blocked for Rs.1000 withheld be
Operator and eg - Full finger print or Iris recorded as 72 hours per packet and for Blacklisted
Supervisor on Quality missing/Photo of Photo / exception photo 1 or more cases - for 1 year
of Enrolment of a different person Suspension for 1
year and more
than 5 cases -
Suspension for 5
year & FIR will be
filed

392 Chapter 7: Guidelines What action will be taken against the Waring letter will Operator ID will Amount of Operator will 3
for Enrolment Operator for bad quality photo in exception be issued get blocked for Rs.1000 withheld be
Operator and photo or exception not visible in exception 72 hours per packet and for Blacklisted
Supervisor on Quality photo 1 or more cases in for 1 year
of Enrolment a month -
Suspension for 1
year and more
than 5 cases -
Suspension for 5
year & FIR will be
filed
393 Chapter 7: Guidelines What action will be taken against the Waring letter will Operator ID will For 1 or more Operator will 3
for Enrolment Operator accepts a fradulent document be issued get blocked for cases in a month - be
Operator and 72 hours Suspension for 1 Blacklisted
Supervisor on Quality year and more for 1 year
of Enrolment than 5 cases -
Suspension for 5
year & FIR will be
filed

394 Chapter 7: Guidelines What action will be taken against the Waring letter will Operator ID will For 1 or more Operator will 3
for Enrolment Operator scans a blank page as proof be issued get blocked for cases in a month - be
Operator and document 72 hours Suspension for 1 Blacklisted
Supervisor on Quality year and more for 1 year
of Enrolment than 5 cases -
Suspension for 5
year & FIR will be
filed

395 Chapter 7: Guidelines What action will be taken against the Waring letter will Operator ID will For 30 or more Operator will 3
for Enrolment Operator accepts an invalid document be issued get blocked for cases in a month - be
Operator and 72 hours Suspension for 6 Blacklisted
Supervisor on Quality months and more for 1 year
of Enrolment than 50 cases -
Suspension for 1
year
396 Chapter 7: Guidelines What action will be taken against the Waring letter will Operator ID will For 30 or more Operator will 3
for Enrolment Operator accepts document which does not be issued get blocked for cases in a month - be
Operator and match with the demographic details of the 72 hours Suspension for 6 Blacklisted
Supervisor on Quality resident months and more for 1 year
of Enrolment than 50 cases -
Suspension for 1
year

397 Chapter 8: Offences Whoever impersonates or attempts to 1 2 3 4 3

and Penalties impersonate another person, whether
dead or alive, real or imaginary, by
providing any false demographic
information or biometric information,
shall be punishable with imprisonment
for a term, which may extend to ___
years.

398 Chapter 8: Offences Whoever impersonates or attempts to 5,000 10,000 20,000 50,000 2
and Penalties impersonate another person, whether
dead or alive, real or imaginary, by
providing any false demographic
information or biometric information,
shall be punishable with a fine which
may extend to ____ rupees.
399 Chapter 8: Offences Whoever, with the intention of causing 1 2 3 4 3
and Penalties harm or mischief to an Aadhaar number
holder, or with the intention of
appropriating the identity of an Aadhaar
number holder changes or attempts to
change any demographic information or
biometric information of an Aadhaar
number holder by impersonating or
attempting to impersonate another
person, dead or alive, real or imaginary,
shall be punishable with imprisonment
for a term which may extend to ____
years and shall also be liable to a fine
which may extend to ten thousand
rupees.
400 Chapter 8: Offences Whoever, with the intention of causing 5,000 10,000 20,000 50,000 2
and Penalties harm or mischief to an Aadhaar number
holder, or with the intention of
appropriating the identity of an Aadhaar
number holder changes or attempts to
change any demographic information or
biometric information of an Aadhaar
number holder by impersonating or
attempting to impersonate another
person, dead or alive, real or imaginary,
shall be punishable with imprisonment
for a term which may extend to three
years and shall also be liable to a fine
which may extend to _____ rupees.

401 Chapter 8: Offences In the case of a company that is not 10,000 50,000 1,00,000 2,00,000 3
and Penalties authorised to collect identity
information under the provisions of this
Act, by words, conduct or demeanour
pretends that it is authorised to do so,
shall be punishable with a fine which
may extend to ___ rupees.
402 Chapter 8: Offences Whoever, not being authorised by the 10,000 50,000 1,00,000 2,00,000 3
and Penalties Authority, intentionally accesses or
secures access to the Central Identities
Data Repository shall be punishable with
imprisonment for a term which may
extend to three years and shall also be
liable to a fine which shall not be less
than ____ rupees.

403 Chapter 8: Offences The meaning of “computer source code” Section 65 of the IPC Section 67 Section 43 of Section 41 1
and Penalties shall have the meaning assigned to it in Information the Information of
which of the following Acts? Technology Act, Technology Act, Information
2000 2000 Technology
Act, 2000

404 Chapter 8: Offences The meanings of “computer Section 65 of the IPC Section 67 Section 43 of Section 41 3
and Penalties contaminant”, “computer virus” and Information the Information of the
“damage” shall have the meaning Technology Act, Technology Act, Information
assigned to it in which of the following 2000 2000 Technology
Acts? Act, 2000

405 Chapter 8: Offences Whoever, being an enrolling agency or a 1 2 3 4 1

and Penalties requesting entity, fails to comply with
the requirements of sub-section (2) of
Section 3 or sub-section (3) of Section 8,
shall be punishable with imprisonment
which may extend to ____ year(s).
406 Chapter 8: Offences Whoever commits an offence under 5,000 10,000 25,000 50,000 3
and Penalties Information Technology Act, 2000 any
rules or regulations made thereunder
for which no specific penalty is provided
elsewhere than this section, shall be
punishable with imprisonment for a
term which may extend to one year or
with a fine, which may extend to ______
rupees.

407 Chapter 8: Offences Whoever commits an offence under i. or ii. i. or iv. ii. or iii. iii. or iv. 1
and Penalties Information Technology Act, 2000 any
rules or regulations made thereunder
for which no specific penalty is provided
elsewhere than this section, shall be
punishable. Given here are some
punishments:
i. Imprisonment for a term which may
extend to 1 year
ii. Fine which may extend to Rs. 25,000
iii. Imprisonment for a term which may
extend to 2 year
iv. Fine which may extend to Rs. 15,000
Identify the correct punishments.
408 Chapter 8: Offences Whoever, being a requesting entity, i. or ii. i. or iv. ii. or iii. iii. or iv. 4
and Penalties uses the identity information of an
individual in contravention of sub-
section (3) of Section 8, shall be
punishable. Given here are some
punishments.
i. Imprisonment for a term which may
extend to 1 year
ii. Fine which may extend to Rs. 25,000
iii. Imprisonment for a term which may
extend to 3 years
iv. Fine which may extend to Rs. 10,000
Identify the correct option.

409 Chapter 8: Offences Given here are some courts. i. or ii. i. or iv. ii. or iii. iii. or iv. 1
and Penalties i. Chief Metropolitan Magistrate
ii. Chief Judicial Magistrate
iii. Primary Court
iv. Judicial Service Commission
Identify the courts that can try any
offence punishable under Information
Technology Act, 2000.
410 Chapter 8: Offences Given here are some police ranks. i. or ii. i. or iv. iii. iii. or iv. 3
and Penalties i. Sub-Inspector of Police
ii. Assistant Sub-Inspector of Police
iii. Inspector of Police
iv. Assistant Inspector of Police
Identify the police rank that can
investigate any offence under
Information Technology Act, 2000.
411 Chapter 8: Offences An error was uncovered where i. or ii. i. or iv. iii. iii. or iv. 1
and Penalties enrolment with fake PoI/PoA was done
by tampering UIDAI software.
Given here are some people.
i. Operator
ii. Supervisor
iii. Registrar
iv. Introducer
Which of these people will be
punishable for this offence?

412 Chapter 8: Offences During verification, it is discovered that i. or ii. i. or iv. iii. iii. or iv. 1
and Penalties a Photo of Photo (PoP) was used in the
Aadhaar registration. Given here are
some people:
i. Operator
ii. Supervisor
iii. Registrar
iv. Introducer
Which of these people will be
punishable for this offence?
413 Chapter 8: Offences Whoever, not being authorised by the i. and ii. iii. and iv. ii. and iv. i. and iv. 1
and Penalties Authority, intentionally downloads,
copies or extracts any data from the
Central Identities Data Repository or
stored in any removable storage
medium shall be punishable.
Given here are some punishments:
i. Imprisonment for a term which may
extend to 3 years
ii. Shall be liable to a fine which shall not
be less than Rs. 1,00,000
iii. Imprisonment for a term which may
extend to 2 years
iv. Shall be liable to a fine which shall
not be less than Rs. 30,000
Identify the correct option.
414 Chapter 8: Offences Whoever, not being authorised by the i. and ii. iii. and iv. ii. and iv. i. and iv. 1
and Penalties Authority, intentionally steals, conceals,
destroys or alters or causes any person
to steal, conceal, destroy or alter any
computer source code used by the
Authority with an intention to cause
damage, shall be punishable.
Given here are some punishments:
i. Imprisonment for a term which may
extend to 3 years
ii. Shall be liable to a fine which shall not
be less than Rs. 1,00,000
iii. Imprisonment for a term which may
extend to 2 years
iv. Shall be liable to a fine which shall
not be less than Rs. 30,000
Identify the correct punishments.
i. and ii.
iii. and iv.
ii. and iv.
i. and iv.
415 Chapter 8: Offences Whoever, being an enrolling agency or a i. or ii. i. or iv. ii. or iii. iii. or iv. 2
and Penalties requesting entity, fails to comply with
the requirements of sub-section (2) of
Section 3 or sub-section (3) of Section 8,
shall be punishable.
Given here are some punishments:
i. Imprisonment for a term which may
extend to 1 year
ii. Fine which may extend to Rs. 25,000
iii. Imprisonment for a term which may
extend to 3 year
iv. Fine which may extend to Rs. 10,000
Identify the correct punishments.

416 Chapter 8: Offences Whoever, not being authorised by the i. and ii. iii. and iv. ii. and iv. i. and iv. 1
and Penalties Authority, intentionally denies or causes
a denial of access to any person who is
authorised to access the Central
Identities Data Repository shall be
punishable:
i. Imprisonment for a term which may
extend to 3 years
ii. Shall be liable to a fine which shall not
be less than Rs. 1,00,000
iii. Imprisonment for a term which may
extend to 2 years
iv. Shall be liable to a fine which shall
not be less than Rs. 30,000
Identify the correct punishments.
417 Chapter 8: Offences Given here are some offences. i. ii. iii. and iv. i., ii. and iv. i., ii. and iii. i. and iv. 3
and Penalties i. A person or company not being
authorised by the Authority disrupts or
causes disruption to the access to the
Central Identities Data Repository
ii. A person or company damages or
causes to be damaged the data in the
Central Identities Data Repository
iii. A person or company introduces or
causes to be introduced any virus or
other computer contaminant in the
Central Identities Data Repository
iv. A person or company intentionally
discloses, transmits, copies or otherwise
disseminates any identity information
collected
You need to find the offences that result
in imprisonment for a term which may
extend to three years and shall also be
liable to a fine which shall not be less
than ten lakh rupees.
418 Chapter 8: Offences Given here are some offences. i. ii. iii. and iv. i., ii. and iv. i., ii. and iii. i. and iv. 2
and Penalties i. A person or company destroys, deletes
or alters any information stored in any
removable storage media or in the
Central Identities Data Repository or
diminishes its value or utility or affects it
injuriously by any means
ii. A person or company steals, conceals,
destroys or alters or causes any person
to steal, conceal, destroy or alter any
computer source code used by the
Authority with an intention to cause
damage
iii. A person or company impersonates
or attempts to impersonate another
person, whether dead or alive, real or
imaginary, by providing any false
demographic information
iv. A person or company reveals any
information in contravention of sub-
section (5) of Section 28, or shares, uses
or displays information in contravention
of Section 29 or assists any person in
any of the aforementioned Acts
You need to find the offences that result
in imprisonment for a term which may
419 Chapter 8: Offences Given here are some offences. i. ii. iii. and iv. i., ii. and iv. i., ii. and iii. i. and iii. 4
and Penalties i. A person or company not being
authorised to collect identity
information under the provisions of this
Act, by words, conduct or demeanour
pretends that he is authorised to do so
ii. A person or company steals, conceals,
destroys or alters or causes any person
to steal, conceal, destroy or alter any
computer source code used by the
Authority with an intention to cause
damage
iii. A person or company impersonates
or attempts to impersonate another
person, whether dead or alive, real or
imaginary, by providing any false
demographic information
iv. A person or company reveals any
information in contravention of sub-
section (5) of section 28, or shares, uses
or displays information in contravention
of section 29 or assists any person in any
of the aforementioned Acts
You need to find the offences that result
in imprisonment for a term which may
extend to three years or with a fine
420 Chapter 8: Offences Given here are some offences. i. ii. iii. and iv. ii. and iii. i., ii. and iii. i. and iv. 2
and Penalties i. A person or company destroys, deletes
or alters any information stored in any
removable storage media or in the
Central Identities Data Repository or
diminishes its value or utility or affects it
injuriously by any means
ii. A person or company introduces or
causes to be introduced any virus or
other computer contaminant in the
Central Identities Data Repositor
iii. A person or company denies or
causes a denial of access to any person
who is authorised to access the Central
Identities Data Repository
iv. A person or company reveals any
information in contravention of sub-
section (5) of Section 28

You need to find the offences that result

in imprisonment for a term, which may
extend to three years and shall also be
liable to a fine which shall not be less
than ten lakh rupees.

421 Chapter 9: Guidelines Operator's/ Supervisor name and TRUE FALSE 1

for the Enrolment contact number should be mentioned in
Staff to Improve the escalation matrix.
Customer Satisfaction
and Avoid Fraud
422 Chapter 9: Guidelines Do not mention the Registrar name and TRUE FALSE 1
for the Enrolment Greviance Cell contact number in the
Staff to Improve escalation matrix.
Customer Satisfaction
and Avoid Fraud

423 Chapter 9: Guidelines Enrolment Agency name and code TRUE FALSE 1
for the Enrolment number should be mentioned in the
Staff to Improve escalation matrix.
Customer Satisfaction
and Avoid Fraud

424 Chapter 9: Guidelines Given here are some items.Which of i. and iii. i. and iv. i., iii., and iv. i. and ii. 4
for the Enrolment these details will go into the escalation
Staff to Improve matrix?
Customer Satisfaction I. Centre Address
and Avoid Fraud II. EA Name and Code
III. Subscriber Name and Contact
Number
IV. UIDAI Officer Name and Contact
Number
425 Chapter 9: Guidelines Given here are some items. i. and iii. i. and iv. i., iii., and iv. i. and ii. 3
for the Enrolment I. Centre Address
Staff to Improve II. EA Name and Code
Customer Satisfaction III. Observer Name and Contact Number
and Avoid Fraud IV. Registrar (Nodal Officer) Name and
Contact Number
Which of these details will go into the
escalation matrix?
i. and iii.
i. and iv.
i., iii., and iv.
I. and ii.

426 Chapter 9: Guidelines Given here are some items. i. and iii. i., ii. and iv. i., iii., and iv. i. and ii. 2
for the Enrolment I. Centre Address
Staff to Improve II. Operator Name and Contact Number
Customer Satisfaction III. Observer Name and Contact Number
and Avoid Fraud IV. Registrar (Nodal Officer) Name and
Contact Number
Which of these details will go into the
escalation matrix?

427 Chapter 9: Guidelines Given here are some items. i. and ii. i., ii. and iv. i., iii., and iv. i. ii., iii. and 4
for the Enrolment I. Centre Address iv.
Staff to Improve II. Operator Name and Contact Number
Customer Satisfaction III. Contact Number of Grievance Cell
and Avoid Fraud IV. Registrar (Nodal Officer) Name and
Contact Number
Which of these details will go into the
escalation matrix?
428 Chapter 9: Guidelines Given here are some statements. Your i and ii ii and iii iv i 4
for the Enrolment task is to identify the correct statement.
Staff to Improve i). Operator should treat everyone
Customer Satisfaction equally even if there are senior citizens
and Avoid Fraud and differently abled residents
ii). In case of senior citizens, operator
should collect only name and address
iii).In case Biometric Device is unable to
detect biometrics of senior citizens,
operator should collect address proof
iv.)Operator has to capture exception
photograph, clearly depicting the
exception.
429 Chapter 9: Guidelines Given here are some statements. Your i and ii ii and iii iv i 1
for the Enrolment task is to identify the correct statement.
Staff to Improve i)In case Biometric Device is unable to
Customer Satisfaction detect biometrics of senior citizens,
and Avoid Fraud operator should try the force capture
option
ii)In case senior citizens, operator should
give them priority treatment
iii)In case Biometric Device is unable to
detect biometrics of senior citizens, take
only photograph using the device
iv)Operator should treat everyone
equally even if there are senior citizens
and differently abled residents

430 Chapter 9: Guidelines What is the purpose of Aadhaar retrieval Residents may Letter does not Residents lose All the 4
for the Enrolment process? be in a hurry to reach the their EID/UID given
Staff to Improve link or seed their destination options
Customer Satisfaction Aadhaar even after 90
and Avoid Fraud days

431 Chapter 9: Guidelines How many days does it take to generate upto 90 days 30 days from 1 Week from 30 days 1
for the Enrolment Aadhaar? from the day of the day after the day of from the
Staff to Improve Enrolment verification of receipt of day EA
Customer Satisfaction details is enrolment sends the
and Avoid Fraud completed packet by UIDAI enrolment
from the EA packet to
UIDAI
432 Chapter 9: Guidelines Delivery of Aadhaar takes up to 90 days. TRUE FALSE 1
for the Enrolment
Staff to Improve
Customer Satisfaction
and Avoid Fraud

433 Chapter 9: Guidelines What is the mode of delivery of Through DHL Download Through Indian Both 2 and 4
for the Enrolment Aadhaar? service and email through Postal Service 3
Staff to Improve Aadhaar
Customer Satisfaction webportal using
and Avoid Fraud registered
mobile number

434 Chapter 9: Guidelines To which of the following numbers can a 1947 55563 51969 1952 3
for the Enrolment resident call to know the status of
Staff to Improve Aadhaar?
Customer Satisfaction
and Avoid Fraud

435 Chapter 9: Guidelines A resident lost his Aadhaar letter and SMS 'UID STATUS SMS 'UID SMS 'UID Both 1 and 4
for the Enrolment Enrolment ID -EID is available. What is < 14 DIGIT EID >' STATUS < 28 EAADHAAR < 2
Staff to Improve the process of requesting for Aadhaar and send to DIGIT EID > and Aadhaar
Customer Satisfaction status through SMS? 51969 send to 51969 >'<Moble
and Avoid Fraud Number> and
send to 51969

436 Chapter 9: Guidelines A resident can SMS to 51969 to know TRUE FALSE 1
for the Enrolment the status of his Aadhaar.
Staff to Improve
Customer Satisfaction
and Avoid Fraud
437 Chapter 9: Guidelines Renu has applied for Aadhaar. She gave upto 40 days upto 50 days upto 70 days upto 90 4
for the Enrolment her demographic and biometric details days
Staff to Improve in an enrolment center. How many days
Customer Satisfaction does it take to process the details and
and Avoid Fraud send Aadhaar to Renu?

438 Chapter 9: Guidelines Radha is a student of class 10. She wants Tell Radha to be Use the UID Nothing can be Issue a new 2
for the Enrolment to avail the benefit of government patient and wait retrieval done to help Aadhaar to
Staff to Improve scholarship programme. She is in a hurry for the process process to get Radha in this Radha
Customer Satisfaction to link her Aadhaar with the scheme so to be over the status her situation
and Avoid Fraud that she can continue her studies. What Aadhaar
needs to be done in such cases?

439 Chapter 9: Guidelines A resident lost his Aadhaar card, but Visit the Visit the UIDAI It is not possible Both 1 and 4
for the Enrolment knows his Aadhaar number. He wants enrolment website, 2
Staff to Improve to receive his e-Aadhaar in his personal centre and download e-
Customer Satisfaction e-mail ID. What should he do in this request them to aadhaar
and Avoid Fraud situation? download and
send on his email

440 Chapter 9: Guidelines A resident lost both EID and UID https://resident. https://resident https://eaadhaa None of the 1
for the Enrolment numbers. Which of the following uidai.net.in/find- .uidai.net.in/we r.uidai.gov.in/ above
Staff to Improve websites does he need to visit to uid-eid b/resident/get-
Customer Satisfaction retrieve his Aadhaar? Aadhaar-no
and Avoid Fraud

441 Chapter 9: Guidelines Which of the following information EID number Name OTP received on All the 4
for the Enrolment should you enter to download Aadhaar registered given
Staff to Improve from the eaadhaar.uidai.gov.in. as pdf mobile number options
Customer Satisfaction format?
and Avoid Fraud
442 Chapter 9: Guidelines Which of the following numbers can a 51969 1947 53363 1950 2
for the Enrolment resident call for any issue related to
Staff to Improve Aadhaar?
Customer Satisfaction
and Avoid Fraud

443 Chapter 9: Guidelines Keerthana has enrolled herself for https://eaadhaar http://uidai.gov aadhaar Both 1 and 4
for the Enrolment Aadhaar. Which of the following .uidai.gov.in/ .in status.com 2
Staff to Improve websites can she visit to know the
Customer Satisfaction status?
and Avoid Fraud

444 Chapter 9: Guidelines A resident lost his Aadhaar card. He only I, II, III and IV I, III, II and IV II, I, III and IV III, II, I and 1
for the Enrolment has the EID available with him. Identify IV
Staff to Improve the correct order of steps to be followed
Customer Satisfaction to get e-Aadhaar.
and Avoid Fraud I. Visit the website
II. Enter the EID number
III. Enter a mobile number
IV. Download the e-Aadhaar
445 Chapter 9: Guidelines A resident lost his Aadhaar card, but I, II, III and IV I, III, II and IV II, I, III and IV III, II, I and 1
for the Enrolment knows his UID or Aadhaar number. IV
Staff to Improve Identify the correct order of the steps to
Customer Satisfaction be followed to get the e-Aadhaar in this
and Avoid Fraud case.
I. Visit the website
II. Enter the Aadhaar number
III. Enter a mobile number
IV. Download the e-Aadhaar
446 Chapter 9: Guidelines Which of the following is required to an Only I Only II and III Only I and II I, II and III 4
for the Enrolment Aadhaar number holder to get Aadhaar
Staff to Improve on his or her registered mobile by
Customer Satisfaction visiting the website concerned?
and Avoid Fraud I. EID number
II. Registered mobile number
III. OTP

447 Chapter 9: Guidelines Why does an operator need to know the To generate To remove To generate To minimise 3
for the Enrolment UID/EID retrieval process? Aadhaar for the duplicate data Aadhaar errors while
Staff to Improve first time for a from the number in case capturing
Customer Satisfaction resident system the resident has data
and Avoid Fraud lost the Aadhaar

448 Chapter 9: Guidelines Retrieval may be required when the TRUE FALSE 1
for the Enrolment letter does not reach the destination
Staff to Improve even after 90 days
Customer Satisfaction
and Avoid Fraud

449 Chapter 9: Guidelines Retrieval may be required when the TRUE FALSE 1
for the Enrolment Aadhaar number holder may have lost
Staff to Improve his or her Enrolment ID or Unique ID.
Customer Satisfaction
and Avoid Fraud

450 Chapter 9: Guidelines An Aadhaar number holder can also get TRUE FALSE 1
for the Enrolment e-Aadhaar printed from a Permanent
Staff to Improve Enrolment Center.
Customer Satisfaction
and Avoid Fraud
451 Chapter 9: Guidelines In which of the following cases, UID Resident lost the The resident is The Aadhaar All of the 4
for the Enrolment retrieval process is helpful? Aadhaar in a hurry to does not reach above
Staff to Improve link his Aadhaar its destination
Customer Satisfaction to the service even after 90
and Avoid Fraud days

452 Chapter 9: Guidelines What is the Full from of PEC? Pre-Enrolment Permanent Pre-Enrolment Public 2
for the Enrolment Card Enrolment Centre Enrolment
Staff to Improve Centre Centre
Customer Satisfaction
and Avoid Fraud

453 Chapter 9: Guidelines What is the toll-free number, which an 1947 1950 1974 1984 1
for the Enrolment Aadhaar number holder can call to get
Staff to Improve his or her Aadhaar after answering some
Customer Satisfaction security questions asked by a customer
and Avoid Fraud care executive?

454 Chapter 9: Guidelines Enrolment Agency should use one YES NO 2

for the Enrolment password for multiple set of Operator
Staff to Improve IDs working under them
Customer Satisfaction
and Avoid Fraud

455 Chapter 9: Guidelines Enrolment Agency should avoid force YES NO 1

for the Enrolment capture of biometrics of
Staff to Improve operators/supervisor during their on-
Customer Satisfaction boarding
and Avoid Fraud
456 Chapter 9: Guidelines Enrolment Staff should enter N/A or NA TRUE FALSE 2
for the Enrolment in fields where Resident has not
Staff to Improve provided any data.
Customer Satisfaction
and Avoid Fraud

457 Chapter 9: Guidelines _____ need to proactively use Find Operators/Super Subscribers Introducers Registrars 1
for the Enrolment Aadhaar facility before any fresh visor
Staff to Improve enrolment to minimize the rejections.
Customer Satisfaction
and Avoid Fraud

458 Chapter 9: Guidelines Enrolment Staff should make sure _____ Registrars Introducers Residents Subscribers 3
for the Enrolment to share mobile number in during the
Staff to Improve Enrolment/Update.
Customer Satisfaction
and Avoid Fraud

459 Chapter 9: Guidelines Enrolment Staff should deny any TRUE FALSE 2
for the Enrolment resident for enrolment in case of
Staff to Improve Biometrics exception and poor quality
Customer Satisfaction finger prints.
and Avoid Fraud

460 Chapter 9: Guidelines Enrolment Staff should not ask for any TRUE FALSE 1
for the Enrolment payment from the resident for fresh
Staff to Improve enrolment.
Customer Satisfaction
and Avoid Fraud
461 Chapter 9: Guidelines Enrolment Staff should not re-enrol TRUE FALSE 1
for the Enrolment residents without checking status of
Staff to Improve earlier enrolments of resident.
Customer Satisfaction
and Avoid Fraud

462 Chapter 9: Guidelines Give priority treatment to Differently TRUE FALSE 1

for the Enrolment abled, senior citizens, pregnant ladies
Staff to Improve residents.
Customer Satisfaction
and Avoid Fraud

463 Chapter 9: Guidelines Given here are some statements.Which iii. and iv ii. and iv. i. and ii. i. and iv. 1
for the Enrolment of them are correct?
Staff to Improve i. Deny any resident for enrolment in
Customer Satisfaction case of Biometrics exception and poor
and Avoid Fraud quality finger prints
ii. Ask for any payment from the
resident for enrolment in case of
Biometric exception
iii. Do not re-enrol residents without
checking status of earlier enrolments of
resident
iv. Give priority treatment to Differently
abled, senior citizens, pregnant ladies
residents
464 Chapter 9: Guidelines Given here are some statements.Which iii. and iv. ii. and iv. i. and iii. i. and iv. 3
for the Enrolment of them are correct?
Staff to Improve i. Do not use one password for multiple
Customer Satisfaction set of Operator IDs.
and Avoid Fraud ii. Enable force capture of biometrics of
operators/supervisor.
iii. No two Operators should have same
Operator ID
iv. Allow an Operator/Supervisor to sign
off an enrolment on behalf of another.

465 Chapter 9: Guidelines Given here are some statements.Which i., iii. and iv. ii., iii. and iv. i. and iii. i. and iv. 2
for the Enrolment of them are correct?
Staff to Improve i. Registrars need to proactively use Find
Customer Satisfaction Aadhaar facility before any fresh
and Avoid Fraud enrolment to minimize the rejections.
ii. Encourage resident to share mobile
number and email id.
iii. Inform resident to download e-
Aadhaar after receiving Aadhaar
generation SMS from UIDAI
iv. Do not ask for any payment from the
resident for enrolment
466 Chapter 9: Guidelines Given here are some statements.Which i., iii. and iv. ii., iii. and iv. i. and iii. i. ii. and iv. 4
for the Enrolment of them are correct?
Staff to Improve i. Do not allow anyone else to sign for an
Customer Satisfaction enrolment that you have done.
and Avoid Fraud ii. Do not sign for enrolments done by
others.
iii. Enter N/A or NA in fields where
Resident has not provided any data.
iv. Give your own fingerprint at the end
of enrolment.

467 Chapter 9: Guidelines Given here are some statements.Which i., iii. and iv. ii., iii. and iv. i., ii. and iii. i. ii. and iv. 2
for the Enrolment of them are correct?
Staff to Improve i. Brief the enrolment procedure to
Customer Satisfaction resident before and during enrolment.
and Avoid Fraud ii. Leave those non-mandatory fields
blank where no data is provided by
resident.
iii. Table lamp used for facial image
capture should be switched on during
iris capture.
iv. Login with your own supervisor’s
Operator ID in Aadhaar client
468 Chapter 9: Guidelines Operator/Supervisor should allow other TRUE FALSE 2
for the Enrolment operator to login on his/her enrolment
Staff to Improve client using his/her Login Credential.
Customer Satisfaction
and Avoid Fraud

469 Chapter 9: Guidelines Operator/Supervisor should Change Not change Forget All the 1
for the Enrolment ……………password frequently to avoid given
Staff to Improve fraud . options
Customer Satisfaction
and Avoid Fraud

470 Chapter 9: Guidelines What should be the ideal frequency for Daily Monthly Yearly 6 Months 1
for the Enrolment Operator sync?
Staff to Improve
Customer Satisfaction
and Avoid Fraud

471 Chapter 9: Guidelines Operator/Supervisor should Standard Any Medical Customer 1

for the Enrolment follow………… procedure to perform the Operator Satisfaction
Staff to Improve Enrolment / Update Processs?
Customer Satisfaction
and Avoid Fraud

472 Chapter 9: Guidelines Any document can be used as Valid PoI YES NO 2
for the Enrolment and PoA document which resident
Staff to Improve provides?
Customer Satisfaction
and Avoid Fraud
473 Chapter 9: Guidelines In case any fellow Operator/Supervisor Authority Resident Police Local 1
for the Enrolment performs any fruad during the MP/MLA
Staff to Improve Enrolment/Update Process who needs
Customer Satisfaction to be informed?
and Avoid Fraud

474 Chapter 9: Guidelines The enrolment files or backup should be Authority Resident Police Family 1
for the Enrolment stored as per the guidelines prescribed
Staff to Improve by ?
Customer Satisfaction
and Avoid Fraud

475 Chapter 9: Guidelines Biometric Exception case should be Correct Incorrect After due None of the 3
for the Enrolment signed off by the Enrolment Staff as per dilegence above
Staff to Improve his/her feeling towards the resident?
Customer Satisfaction
and Avoid Fraud

476 Chapter 9: Guidelines GPS Coordinate of the Daily before At end of the Once in a month while 1
for the Enrolment Enrolment/Update device needs to be starting the day once all the purchasing
Staff to Improve taken at what frequency? Enrolment/Upda activities are the
Customer Satisfaction te Activity complete Enrolment
and Avoid Fraud Device

477 Chapter 9: Guidelines Can a Operator/Supervisor work on YES NO YES till the time All the 2
for the Enrolment multiple Enrolment/Update machines it is detected given
Staff to Improve using same login ID? options
Customer Satisfaction
and Avoid Fraud
478 Chapter 9: Guidelines Operator/Supervisor should use same No, the Yes, to As per his/her All the 1
for the Enrolment password for all his account as a best password should remember and convinience given
Staff to Improve practice? be changed easy usage options
Customer Satisfaction frequently
and Avoid Fraud

479 Chapter 9: Guidelines In case of any fraud, No, fraud should Yes, the fraud Nobody should None of the 1
for the Enrolment Operator/Supervisor should ask resident be reported to enrolment/upd be informed above
Staff to Improve money? the Authority ate should be
Customer Satisfaction complete
and Avoid Fraud

480 Chapter 9: Guidelines All the Enrolment/Update related No, the backup Yes, for them to None of the 1
for the Enrolment files/backup should be stored in any should be secure upload using above
Staff to Improve device and given to other Operator? your credential
Customer Satisfaction
and Avoid Fraud

481 Chapter 9: Guidelines After completing GPS sync, device can NO YES As per his/her All the 1
for the Enrolment be taken to any other place to perform convinience given
Staff to Improve the enrolment? options
Customer Satisfaction
and Avoid Fraud

482 Chapter 9: Guidelines In case resident request to add one of YES NO 2

for the Enrolment his relative's finger print for his/her
Staff to Improve enrolment, should this be allowed?
Customer Satisfaction
and Avoid Fraud
483 Chapter 9: Guidelines Any resident can be enrolled as an No Yes As per his/her All the 1
for the Enrolment Biometric Exception case to avoid the convinience given
Staff to Improve finger prints? options
Customer Satisfaction
and Avoid Fraud

484 Chapter 9: Guidelines Enrolment/Update Client should be Yes No 2

for the Enrolment tampered, if it is not working or showing
Staff to Improve some error?
Customer Satisfaction
and Avoid Fraud

485 Chapter 9: Guidelines Photo of Photo can be taken while No Yes 1

for the Enrolment enroling any resident?
Staff to Improve
Customer Satisfaction
and Avoid Fraud

486 Chapter 9: Guidelines What should not be taken in place of Photo of Photo Photo of Gods Photo of Animal All the 4
for the Enrolment photo of the resident while performing given
Staff to Improve Aadhaar update? options
Customer Satisfaction
and Avoid Fraud

487 Chapter 9: Guidelines What language should not be used while un parliamentary English Hindi All the 1
for the Enrolment filling the resident data ? given
Staff to Improve options
Customer Satisfaction
and Avoid Fraud
488 Chapter 9: Guidelines Strict action would be taken against the take photo of use un- None of the Both 1 and 4
for the Enrolment Operator/Supervisor perform any of photo OR photo parliamentary above 2
Staff to Improve these activities? of animal language
Customer Satisfaction
and Avoid Fraud

489 Chapter 9: Guidelines Any resident above 5 years in age can be Yes No 2
for the Enrolment enrolled as an "Child" to avoid taking
Staff to Improve finger prints?
Customer Satisfaction
and Avoid Fraud

490 Chapter 9: Guidelines All the children below 5 years in age No yes 1
for the Enrolment should be forced to give fingerprints?
Staff to Improve
Customer Satisfaction
and Avoid Fraud

491 Chapter 9: Guidelines In case of Child Enrolment, TRUE FALSE 2

for the Enrolment Operator/Supervisor should become
Staff to Improve their parent or guardian for Enrolment?
Customer Satisfaction
and Avoid Fraud

492 Chapter 9: Guidelines Operator/Supervisor should act as Head TRUE FALSE None of the Both 1 and 2
for the Enrolment of Family in case the resident does not above 2
Staff to Improve have valid document?
Customer Satisfaction
and Avoid Fraud
493 Chapter 9: Guidelines News paper or any blanck paper can be TRUE FALSE None of the Both 1 and 2
for the Enrolment used as supporting PoI and PoA above 2
Staff to Improve
Customer Satisfaction
and Avoid Fraud

494 Chapter 9: Guidelines In case Incorrect document/blank Enrolment will Strict action None of the All the 4
for the Enrolment paper/news paper is used for Enrolment be rejected against the above given
Staff to Improve purpose by the Operator what will Operator will options
Customer Satisfaction happen? be taken
and Avoid Fraud

495 Chapter 9: Guidelines Whose Mobile Number or Email should Resident Operator/Super Local None of the 1
for the Enrolment be added while performing Aadhaar visor representative above
Staff to Improve Enrolment?
Customer Satisfaction
and Avoid Fraud

496 Chapter 9: Guidelines Operator can use mix biometric while TRUE FALSE 2
for the Enrolment performing Aadhaar Enrolment?
Staff to Improve
Customer Satisfaction
and Avoid Fraud

497 Chapter 9: Guidelines Operator/Supervisor can take money No Yes 1

for the Enrolment from the resident and write any
Staff to Improve information in the Enrolment Client?
Customer Satisfaction
and Avoid Fraud
498 Chapter 9: Guidelines Photocopy of Proof of Identity and Proof No, Original Yes, any None of the 1
for the Enrolment of Address can be used in case the Document needs document can above
Staff to Improve resident wants? to scanned be used
Customer Satisfaction
and Avoid Fraud

499 Chapter 9: Guidelines Operator/Supervisor should keep the No hard copies Yes hard copy 1
for the Enrolment Hard Copy of the PoI and PoA after the should be kept should be kept
Staff to Improve Enrolment is complete? safely
Customer Satisfaction
and Avoid Fraud

500 Chapter 9: Guidelines Which of the following activities should All the given (i) , (ii) and (iii) (ii) and (iii) None of the 2
for the Enrolment be avoided while performing Aadhaar option above
Staff to Improve Enrolment and Update?
Customer Satisfaction (i) Take Photo of Photo
and Avoid Fraud (ii) Take Photo of God
(iii) Take Photo of Animal
(iv) Take resident photo
501 Chapter 9: Guidelines Which of the following is a valid PoI Both (i) and (ii) Only (iii) and Only i None of the 1
for the Enrolment Document? (iv) above
Staff to Improve (i) Driving Licience
Customer Satisfaction (ii) Voter ID
and Avoid Fraud (iii) Office ID
(iv) Visiting Card
502 Chapter 9: Guidelines In case the resident wants his/her Yes No 2
for the Enrolment Biometric can be changed or mixed with
Staff to Improve any other resident?
Customer Satisfaction
and Avoid Fraud
503 Chapter 9: Guidelines In case 6 years old resident request to YES, as it is No, as he/she is Both the options 2
for the Enrolment perform Child Enrolment should this be requested by the above 5 years are incorrect
Staff to Improve allowed? resident in age
Customer Satisfaction
and Avoid Fraud

504 Chapter 9: Guidelines Operator/Supervisor can take photo of Yes No 2

for the Enrolment photo instead of the actual photo of the
Staff to Improve resident in case the resident request?
Customer Satisfaction
and Avoid Fraud

505 Chapter 9: Guidelines The scan copies of PoI and PoA can be No Yes 1
for the Enrolment kept in a separate folder by the
Staff to Improve Operator?
Customer Satisfaction
and Avoid Fraud

506 Chapter 9: Guidelines Blanck pages can also be used as PoI and TRUE FALSE 2
for the Enrolment PoA document in case required?
Staff to Improve
Customer Satisfaction
and Avoid Fraud

507 Chapter 9: Guidelines Resident should not be informed in case TRUE FALSE 2
for the Enrolment the Operator/Supervisor enters any
Staff to Improve information which is not mentioned on
Customer Satisfaction the Form
and Avoid Fraud
508 Chapter 9: Guidelines Tampered Machine can be used to TRUE FALSE 2
for the Enrolment perform Enrolment/Update to earn
Staff to Improve money?
Customer Satisfaction
and Avoid Fraud

509 Chapter 9: Guidelines Should the Operator sign off any No Yes 1
for the Enrolment enrolment done by other Operator
Staff to Improve without checking?
Customer Satisfaction
and Avoid Fraud

510 Chapter 9: Guidelines Operator can write his/her own Mobile TRUE FALSE 2
for the Enrolment Number should be mentioned in the
Staff to Improve Enrolment Client rather than the
Customer Satisfaction resident mobile number?
and Avoid Fraud