Survey on public problem regarding punjab police

Dear Respondent,
This is an academic survey questionnaire which is aimed at performance standards of Punjab
police and collecting data about the experience of public. Your kind and objective response will
extensively highlight these perspectives and contribute to finding practical solution to this
problem. Please use this form to give your feedback.

Answer the following questions by checking all answers that apply. The information you provide
will remain anonymous and confidential. Thank you for your participation.

Section A: ABOUT YOURSELF

Your name
Gender Male Female Transgender
Occupation
Age 18 – 25 26 – 35 36 - 45 45 and Above
What is your material status?
Single Married

Section B: The following questions relate to your experience in Punjab police

Police do not play its proper role in crime prevention?

Yes
NO
Police are involved in corruption?
Yes No
Lack of transparency is one of the major reason of corruption in police?
Yes No
Police is cooperative in registering the FIR?
 Yes
No
Rarely
Police behavior is friendly with citizen?
Yes No
There is no proper setting system for applicant?
Yes No
The station head officer does not give proper time to solve cases?
Yes No
If yes then what changement should be made?

Describe

Public affair from the staff of police so they cant register their problems?
Yes No
No one can enter in police station without money?
Yes
No
Police personnel reach on time at crime spot?
Yes
No
According to you, how would you rate the following?
1. Highly dissatisfied 2. Dissatisfied 3. Neutral 4. Satisfied 5. Highly Satisfied

1 2 3 4 5

Services

Timing

Price

Performance

Cleanliness at station premises v

Availability of ticket counters

Prompt services

Quality of refreshment stalls v

Food Quality

Berth Comfort

Medical Services

Cleanliness in the coach

Cleanliness of toilets

Passenger rail has the potential to reduce carbon footprint

Passenger rail would reduce traffic on roads

Passenger rail would reduce the need for financial resources to v

maintain and construct highways

Passenger rail would provide a safe means of transportation

 Your Evaluation Of The Train Service Quality

Covenience of the time table

Very bad Bad Satisfactory Good Very Good

Train punctuality
Very bad Bad Satisfactory Good Very Good

What is your opinion about usual fare well?

Low Satisfactory High

If you think that fares are to low / high how should they be changed?
10-20% 20-30% 30-40% 40-50% more than 50%

On board service
Very bad Bad Satisfactory Good Very Good
v

Station access
Very bad Bad Satisfactory Good Very Good
v

Fare level is comparing with the provided service

Inappropriate Appropriate Might be better
V

Doi you think today’s railway are satisfying the demand of passengers?
vnYes, Fully satisfied Absolutely not

If you think that demand did not satisfied how big approximately the figure ?
10-20% 20-30% 30-40% 40-50% more than 50%
v

According to you, how much would you rate the services of Bahawalpur railways?
1. Excellent
2. Good
3. Average
4. Poor
5. Vey Good

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