Page |1

LEVEL OF SATISFACTION ON THE USE OF MOCKBRIDGE

SY: 2019-2020

A Research Study Presented to the Faculty of Maritime Department

University of Cebu Lapu-Lapu and Mandaue

A.C Cortes Avenue, Looc Mandaue City

A Research Proposal is presented to the Faculty of UCLM

In Partial Fulfillment of the Subject

Research 101

By:

Veloso, Dexter E.

Verdoquillo, Missy Kent M.

Violanda, John Jaylord D.

March 2020

UNIVERSITY OF CEBU

University Research Office

 Page |2

APPROVAL SHEET

This research proposal entitled “Level of Satisfaction on the use of

Mockbridge” prepared and submitted by Dexter E. Veloso, Missy Kent M.

Verdoquillo, John Jaylord D. Violanda in partial fulfillment of the subject

RESEARCH 101 has been examined, accepted, and approved.

MR. GLENLIE RUIZ Ma. Ed CAPT. EDGARDO M. ENREQUEZ

Research Adviser Dean – College of Maritime Transportation
UCLM UCLM

CAPT. BAYANI A. CATALUNA DR. ANNA LIZA B. SON

Chairman Campus director
UCLM UCLM

MR. JAMES OMAR CARAYO MR. ROMEL P. ATABAY

Program Research Coordinator Member
UCLM

DR. LIZA LORENA C. JALA

Campus Research Coordinator
UCLM
 Page |3

ABSTRACT

Title : LEVEL OF SATISFACTION ON THE USE OF

MOCKBRIDGE

Researchers : DEXTER E. VELOSO, MISSY KENT M. VERDOQUILLO,

JOHN JAYLORD D. VIOLANDA

Adviser : MR. GLENN RUIZ

Institution : UNIVERSITY OF CEBU LAPU-LAPU AND MANDAUE

Address : A.C. CORTES AVENUE, LOOC, MANDAUE CITY

This research assess the level of satisfaction who have taken the degree
of Bachelor of Science in Marine Transportation in University of Cebu Lapu-Lapu
and Mandaue campus located at A.C Cortes Ave, Looc, Mandaue City regarding
on the use of mock bridge simulation room. This study considered the profile of
respondents which includes navigation skill and ability in using technologies.

. This study used the descriptive design to know the level of satisfaction of
the graduates. The data is proposed to be gathered though the use of a
researcher-made questionnaire. The data to be gathered will be treated though
measures of central tendency.

In conclusion, the purpose of this study is to know the level of satisfaction

on the use of mock bridge of the said marine transportation respondents.
 Page |4

ACKNOWLEDGEMENT

First of all, the researchers would like to thank almighty God. He gave us

power to believe in our passion and pursue our dreams. He is always there to

enlighten and widen our minds. The researcher would never have done this

without the faith we have in almighty God.

The researchers would like to thank our instructor Mr. Atabay, for guiding

and supporting us all throughout this project. His constant reminders and

progress report checks have help us to become more focused during this

research writing process. He taught us how to undertake this task and even

provided us with examples, which were of great assistance.

Finally, the researchers would like to thank our families for always support

and being there for us. The researchers thank our parents and guardians for

continually providing us financially and emotionally as we go through the

rigorous path of college life. The researchers realized that this wouldn’t have

been possible if they were not supportive and guiding parents or guardians as

they are.
 Page |5

DEDICATION

The researchers would like to wholeheartedly dedicate this to our beloved

parents, who have been the foundation of our inspiration and gave us power

when we thought of giving up, which constantly provide their moral, spiritual,

emotional, and financial support.

To our brothers, sisters, relatives, mentor, friends, and classmates who

shared their words of advice and encouragement to finish this study.

And lastly, we dedicated this study to our Almighty God, for the guidance,

strength, power of mind and skills. For protecting us, giving us healthy life and

keeping us safe as we make the study. All of these, we humbly offer to you.
 Page |6

TABLE OF CONTENT

TITLE PAGE 1
APPROVAL SHEET 2
ABSTRACT 3
ACKNOWLEDGEMENT 4
DEDICATION 5
TABLE OF CONTENTS 6

CHAPTER 1 Pages

THE PROBLEM AND ITS SCOPE

Rationale 7
Theoretical Background 9
THE PROBLEM
Statement of the Problem 12
Significance of the Study 13

RESEARCH METHODOLOGY
Research Design 14
Research Environment 14
Research Respondents 14
Research Instruments 15
Data Gathering 15
Treatment of Data 15
DEFINITION OF TERMS 16

BIBLIOGRAPHY 17

TRANSMITTAL LETTER 18

QUESTIONNAIRE 19

VICINITY MAP 21

CURRICULUM VITAE 22
 Page |7

CHAPTER 1

THE PROBLEM AND ITS SCOPE

Rationale of the Study

Ship Bridge or Mock bridge simulators have been used within the maritime

world for decades, both for engineering and training purposes. They are

essentially virtual vessels with mock-up bridges fitted with real consoles and

maneuvering handles navigating in real-time in a virtual world replicating future

reality. The use of simulation technology for training purposes has been a feature

of several industries for many years. The maritime industry is one outstanding

example of the use of simulation. By using their learning tools and learning

outcomes the shipping industry will gain benefit from their experience in that.

Conducting simulation training to enhance the competency of masters and

watch-officers will help to prevent marine accidents and environmental pollution.

According to Meurn (1990), the recorded grades for 31 courses involving

233 three- to four-person cadet watch teams (approximately 900 cadets) over a

10-year period (October 1985 to March 1994) were reviewed. The objectives are

to examine the application of instructional systems design concepts, to

quantitatively identify trends in cadet performance over the course of instruction,

and to develop insights and lessons about the application of simulator-based

training for third mate candidates with limited, prior nautical experience.
 Page |8

In this premise, the researchers are interested to investigate the extent of

knowledge of BSMT students in University of Cebu Lapu-Lapu and Mandaue

towards the satisfaction of the students of the said respondents. The findings of

the study aims to form a possible plan of action to enable the aspiring seafarers

to be aware of how this simulator may help them in certain situations they may

face when entering the stage of seafaring.

 Page |9

Theoretical Background

This study is anchored to the theory of (Chislett, 1996); the process

included maintaining the existing Convention, with an emphasis on the

acquisition and evaluation of skills, while urging the use of simulators as an

effective training tool. This theory supports the study as it tells that using

shipboard simulators will help the maritime students or mariners to enhance their

skills in navigating when they’re onboard. This would also help them to reduce

casualties in the ocean. Having knowledge or skills in navigation minimizes the

risk while sailing because you’ve know the proper way of navigating and on how

to use the particular equipment to navigate.

According to Dotong (2014), Physical plant and facilities are major

considerations in developing the proficiency of the students to handle equipment

and machines needed for their respective fields of specialization. Making these as

requirements for the program of study to be utilized by the students is very

important for improving the confidence and competence. This theory relates on

the study of the researchers as it talks about the consideration of facilities that

may develop the proficiency which can make the students more confident and

competence on what they are tasked because of the help of simulators.

Carey, Cambiano and De Vore (2002), states that satisfaction actually

covers issues of student’s perception and experiences during the college years.

Hence, this will bring the institution to a competitive environment, service

 P a g e | 10

oriented establishments are under the pressure of demonstrating that their

services are customer focused and that continuous performance improvement is

being done. Being satisfied on something makes a person more competitive on

what he/she is doing.

This theory was stated by USCG (1993), the granting of credit for

simulator training as a substitute for required sea time is referred to as remission

of sea time. Recently, the USCG stated that it will encourage training and

simulator use by expanding the practice of sea-time remission. The theory has

helped the researchers study as it said that the seafarers should be trained to

use the simulator to better visualize it as they navigate.

According to Rooij & Van (1992), that the process of using simulation

identifies entire classic advantages such as risks related with actual systems

operation, avoidance of damage in case of an accident and or injury and

avoidance of high costs. Simulators are known to be repeatable and can simulate

rapid activities. This theory supports the study as it talks tells the importance of

using simulator can identify the risks during the actual operation onboard, and it

can keep away from accident cases that will costs a lot of money.

According to NTS (2011) “Maritime simulators can be utilized to handle

the complete environment of maritime industry. The fidelity of simulators can

differ from 360 degrees complete mission simulator to a desktop workstation.

This theory says that through use of simulators the maritime environment can
 P a g e | 11

administer completely; however, it is not really completely similar to other

technology that can manage the environment.

Matzdorf (2003), states that emphasized that despite rhetoric of added

value, facilities management suffers a dearth of objectively researched, publicly

available information concerning the impact of facilities on businesses at the level

of market sectors or individual organizations. Many institutions view facilities of

high standard as a very important factor to students’ choice of school. This

theory of Matzdork supports the study because the schools with good facilities

are really being looked after by parents of students so that their children can

really gain a greater understanding of something they need to know in

connection with their profession to be adopted one day.

Review of Related Literature

According to Beard (2014), Customer satisfaction is the metric you can

use to reduce customer churn. By measuring and tracking customer satisfaction

you can put new processes in place to increase the overall quality of your

customer service. This supports the researchers’ study as it talks about the

satisfaction of individual that helps them increase the quality service of a

particular subject.
 P a g e | 12

Statement of the problem

This study aims to identify the level of satisfaction on the use of mock

bridge on BSMT students in UCLM

Specifically, it answers the following questions:

1. What is the profile of the respondents in terms of;

1.1 Name

1.2 Age

1.3 Gender

2. What is the students’ perception of mock bridge equipments in terms of;

2.1 Uses

2.2 Availability

3. What is the level of satisfaction in terms of;

3.1 Mock bridge facilities

3.2 Navigational Equipment

 P a g e | 13

Significance of the Study

This study will benefit the following:

Maritime Students, as they will know what are the importance mock bridge

and its equipments inside the simulation room and how it helps them in

navigating.

Maritime Teachers, as they are the one who teaches the students when they

are in school, they are the one who are responsible for teaching the student on

how to use the equipments inside the mock bridge simulation room

Parents, as they can guarantee that their child is doing well in school and by

knowing that their child was satisfied in using the mock bridge simulation room.

School, as they produce more competitive graduates which will increase their

number of students as they improve their simulator and laboratories for

navigation.

Researchers, the researcher’s objective is to help the current students in their

studies for them to have a guide in their project.

Future researchers, hereafter the present researchers do pass on the

document for the next researchers who are willing to expand the significance of

this project for future reference or improvement

 P a g e | 14

RESEARCH METHODOLOGY

Research Design

The researchers used descriptive-correlation survey to determine the level

of satisfaction of the respondents on the use of Mock bridge simulator. Whereas,

diagnostic research studies determine the frequency with which something

occurs of its association with something else. The study engages descriptive

research design to analyze the scores attained by the Marine Transportation

students in the researcher-made questionnaires.

Research Environment

The research environment of the study sits at the foot of old Mactan

Bridge connecting the cities of Mandaue and Lapu-Lapu. The environment is the

home of mariners and home for other courses. Preferred maritime school of

many top shipping companies all over the world and provides training and

scholarship education for students that are responsive to its local thriving with

opportunities.

Research Respondents

The respondents of this study are the Marine Transportation Students University

of Lapu-Lapu and Mandaue Campus that have used the mock bridge simulator.
 P a g e | 15

Research Instruments

The research instruments to be utilized in the study are sets of questions

that are based on the research problem made by the researchers. The questions

will be based on the instrument

Research Procedure

The researchers will hand the researcher-made questionnaires to the

respondents and wait for their data to gather by the researchers and after that

we will sum up those data.

Data Gathering

We made a letter to our dean in order to proceed on our study and after

we got the questionnaires from our respondents who have answered it, we will

tabulate the results, compute for the consideration in making decision and

criteria for the data supplied. With these, data is going to be interpreted and

recommendations will be made. The making of decisions was the basis to show

trends of options, while simple percentage will be used to show proportion.

Treatment of Data

The data will be treated by using weighted mean and per simple

percentage decision in order to have a correct and exact data and we will make

sure that we would have the proper conclusion and recommendations of the

problem.
 P a g e | 16

Definition of Terms

Collision- the act of colliding; a coming violently into contact, crash

Convention- an international agreement, especially one dealing with a specific

matter, as postal service or copyright

Institution- an organization, establishment, foundation, society, or the like,

devoted to the promotion of a particular cause or program, especially one of a

public, educational, or charitable character

Mariners- a person who directs or assists in the navigation of a ship; sailor

Mock Bridge- the room or platform from which the ship can be commanded

Navigate- to move on, over, or through (water, air, or land) in a ship or aircraft:

Navigation- the art or science of plotting, ascertaining, or directing the course of

a ship, aircraft, or guided missile

Simulators- an approximate imitation of the operation of a process or system

Vessel- a craft for traveling on water, now usually one larger than an ordinary

rowboat, a ship or boat

 P a g e | 17

BIBLIOGRAPHY

Al-Kabie, M. (2013). The importance of using ship bridge simulation training to

enhance the competency of masters and watch-officers: a case study of the Iraqi

dredging fleet.

Bacasdoon, J. (2008). MAAP Simulator Integration Program: a tool for

excellence.

Drown, D.F., and R.M. Mercer. (1995). Applying marine simulation to improve

mariner professional development. Pp. 597–608 in Proceedings of Ports '95,

March 13–25, 1995. New York: American Society of Civil Engineers.

Hays, R.T., and M.J. Singer. (1989). Simulation Fidelity in Training System

Design: Bridging the Gap between Reality and Training. New York: Springer-

Verlag.

Helge, K. and Kjetil, N. (2013). Towards a design simulator for offshore ship

bridges. Norway: Alesund.

Muirhead, A. (2003). Importance of seafarer training using simulation, issues

faced by seafarers and effectiveness of seafarer training through simulation.

 P a g e | 18

APPENDICES

APPENDIX A

Transmittal Letter

March 2020

Capt. Edgardo Enriquez

Dean of Marine Transportation

University of Cebu Lapu-Lapu and Mandaue

Sir,

We, the researcher team, would like to ask permission from your respected office

to conduct a study entitled “Level of Satisfaction on the use of Mock Bridge”. If

the permit is granted, we would like to distribute our survey questionnaire to the

said respondents.

Thank you very much.

Respectfully yours,

Veloso, Dexter E.

Research Team Representative

Noted by: Approved by:

Mr. Ruiz Capt. Edgardo Enriquez

Research Adviser Dean, College of BSMT

 P a g e | 19

APPENDIX B

Questionnaire

Objectives: The aim of the study is to measure the satisfaction level of the

students in regards on the use of Mock bridge simulator.

Part I: Profile

Name (Optional): _______________________ Age: ______ Gender: _______

Part I. Put (✓) on the space provided if it corresponds to your answer.

1. Have you used any of the equipments inside the Mock bridge simulator?

Yes ____ No ____

2. Are you allowed to use the equipments inside the simulator?

Yes ____ No ____

3. Do you think Mock bridge simulator can help you on your job someday?

Yes ____ No ____

4. Do you think that the equipments inside the simulator can help your
navigation skills onboard?

Yes ____ No ____

Part II. Put (✓) to the space provided if it corresponds to your answer

✓ Very Satisfied ✓ Satisfied

✓Slightly Satisfied ✓ Not Satisfied

 P a g e | 20

Mock Bridge Very Satisfied Slightly Not Satisfied

Facilities Satisfied Satisfied

Chairs &

Tables

Technologies

Building
Structure

Activity area

Navigation Very Satisfied Slightly Not Satisfied

Equipment Satisfied Satisfied

Parallel Ruler

Plotting Chart

Magnetic
compass
Pencil &
Eraser
Nautical

Almanac

Dividers &

Protractors
 P a g e | 21

APPENDIX C

Vicinity Map

Vicinity map of University of Cebu Lapu-Lapu and Mandaue Campus, the place

where will be the researchers conduct their survey and gather data.
 P a g e | 22

APPENDIX D

Curriculum Vitae

Personal Information

Name : Dexter Edar Veloso

Birthdate : February 10, 2000

Birthplace : Cebu City

Age : 19

Citizenship : Filipino

Sex : Male

Religion : Roman Catholic

Civil Status : Single

Height : 5’6

Weight : 68kg

Educational Background

Tertiary : University of Cebu Lapu-Lapu and

Mandaue

A.C. Cortes Ave. Looc Mandaue City

2016-2020

Secondary : Marigondon National Highschool

Marigondon, Lapu-Lapu City

2012-2016

Primary : Marigondon Elementary School

Marigondon, Lapu-Lapu City

2006-2012
 P a g e | 23

Curriculum Vitae

Personal Information

Name : Missy Kent M. Verdoquillo

Birthdate : September 21, 1999

Birthplace : Nasipit, Agusan Del Norte

Age : 19

Citizenship : Filipino

Sex : Male

Religion : Roman Catholic

Civil Status : Single

Height : 5’5

Weight : 65kg

Educational Background

Tertiary : University of Cebu Lapu-Lapu and

Mandaue

A.C. Cortes Ave. Looc Mandaue City

2016-2020

Secondary : Nasipit National Vocational School

Nasipit, Agusan Del Norte

2012-2016

Primary : Northwestern Agusan Colleges

Nasipit, Agusan Del Norte

2006-2012
 P a g e | 24

Curriculum Vitae

Personal Information

Name : John Jaylord D. Violanda

Birthdate : September 27, 1999

Birthplace : Tanke, Talisay City

Age : 19

Citizenship : Filipino

Sex : Male

Religion : Roman Catholic

Civil Status : Single

Height : 5’5

Weight : 59kg

Educational Background

Tertiary : University of Cebu Lapu-Lapu and

Mandaue

A.C. Cortes Ave. Looc Mandaue City

2016-2020

Secondary : Ponciano L. Padin National Highschool

Talisay City

2012-2016

Primary : Bilangbilangan East Bien Unido Bohol

Bohol City

2006-2012