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J
ust over a decade ago, the term nursing injbmwt- One estimate is that nurses spend as little as 15% of
ics might have drawn blank stares. Since then, their time on direct patient care, but 50% on documen-
this burgeoning field has become an essential ele- tation. A welcome outcome expected of the many infor-
ment of healthcare delivery. In the last decade mation technology (IT) initiatives is revitalization and
alone, there's been a significant increase in the redefinition of the role of nurses and nursing practice.^
demand for nurses whose knowledge of nursing and spe- The movement toward evidence-based practice drives
cialization in ijiformatics contributes to nursing practice, home the need for nurses to have the necessary infor-
leadership, education, and research throughout the United mation for decision making at the point of care.
States and other countries. Evidence-based clinical practice involves integrating
Wliat, then, is nursing informatics? The definition the best available evidence with clinical judgment,
adopted by the International Medical Informatics Associa- client values, and consideration of available resources.'^
tion's Interest Group on Nursing Informatics is "the inte- An expertly designed clinical information system can
gration of nursing, its information, and information man- serve as the integrator that supports clinical judgment
agement with information processing and communication and client values with proven outcomes and up-to-date
technology, to support the health of people worldwide."' evidence-based practice.
When evidence-based practice is coded to an appropri-
Knowledge explosion ate taxonomy system, computerized nursing documenta-
The introduction of robust and sophisticated clinical in- tion allows nurses to realign and track the care process,
formation systems has prompted significant transfor- focusing on improving outcomes by implementing ap-
mation in healthcare, along with increased attention to propriate nursing care for identified problems. The re-
patient safety and outcomes. In addition, there's been sult? Improved patient safety and care delivery through
increasing pressure for healthcare systems to improve decision support. Another measurable outcome from evi-
efficiency while standardizing and streamlining organi- dence-based care is the ability to demonstrate the value
zational processes and maintaining care quality. Tliis of nursing to the overall health and well-being of patients
"knowledge explosion" strains clinicians to learn and and families.
integrate information systems into their already de- Interest in implementing clinical information systems
manding daily practice. seems to have escalated since President Bush, in 2004,
There are many reasons why this transformation is called for the widespread use of EHRs within 10 years.
taking place. Catalysts include In response to the President's
Appointed by the Healthcare Information and Man-
federal initiatives that encourage agement Systems Society (HIMSS), task force mandate, the Office of the Na-
nationwide adoption of electronic members include Karen Carroll, RN.BC, PhD; Alicia tional Coordinator for Health In-
health records (EHRs) and reports Bradford, RN.BC, MS; Melissa Foster, RN.BC, formation Technology was cre-
such as the Institute of Medicine's CPHIMS, FHIMSS; Jim Cato, RN, CPEHR, CRNA, ated. Experts cite numerous bene-
MHS, MSN; and Josette Jones, RN,BC, PhD. You
that claim clinical information fits of EHR usage, but the driving
can contact the task force at informatics®
systems improve processes and himss.org. force appears to be improved care
ultimately save patient lives. quality and greater efficiency.
Specific roles Working Group of the American offer a wide array of opportunities.
Nursing has heen carving out a spe- Medical Informatics Association Nurses can work for vendors doing
cialty over the years, and nurses maintains a repository of NI role clinical system design, implementa-
have been informally practicing as descriptions at http://www.amia. tion, customer trairung, testing, and
informaticists since the early 1960s.'* org/mbrcenter/wg/ni/roles.asp. sales. Or they can target education,
Many nursing informatics (NI) spe- Tlie job responsibilities can be var- research, and professional standard
cialists unofficially adopted the role ied and encompass project manage- development, working to standard-
when they were selected to be the ment, health information system ize nursing languages and represen-
nurse member of a hospital infor- management, writing requests for tation to the national and interna-
mation system team. Often these proposals or returns on investments, tional informatics committees.
nurses were already seen as the developing educational programs,
"techy" or "go-to" nurses—and evaluating work process flows, writ- Educational programs
were in the right place as a system ing policies, aiding in the design and In 1992, the American Nurses Asso-
was being implemented. They had content of an organization's intranet, ciation (ANA) officially established
a knack for making the system and making recommendations to the role of the informatics nurse
work for their unit or area. After the chief nurse officers/chief executive specialist, shortly after which they
system was implemented, the nurse officers on a preferred clinical system began offering the first credential-
remained in the role. for nursing. ing exam in 1995. Although this
Information technology depart- Nurse informaticists ensure that recognition of NI is fairly new
ments, as well as nursing depart- nursing is represented in decisions among the nursing specialty prac-
ments, have learned the value of the that impact clinical systems in the tices, skilled information manage-
involvement and project manage- practice setting. As the largest ment has always been a cornerstone
ment skills provided by a clinically group of healthcare professionals, of successful nursing practice.
knowledgeable nurse. In their every- nurses are the largest group of clini- Nurses spend a significant portion
day clinical practice, nurses work cal users. Nurse informaticists en- of their time collecting and translat-
with patients and families to coordi- sure that any system meets the ing data for consumption hy other
nate multiple services and impact needs and fits the work flow of providers, patients, and families. As
patient care. These skills translate nurses. Their ability to liaison be- computers increasingly become a
well into implementing complex sys- tween nursing and IT allows them tool for repositing healthcare infor-
tems to patient care: Nurses make to prevent many costly errors: mation, it's imperative that all
great project managers. • in system selection (choosing a nurses have computer competen-
In acute care and long-term-care system that doesn't fit with the cies, just as they would with any
organizations, as well as industry or nurse's work flow} other healthcare instrument.
vendor companies, nurse informati- • in design (ensuring that the design The ANA's Scope and Standards
cists have held such diverse titles as of screens works for nurses and of Nursing Informatics Practice
NI specialist, clinical analyst, clini- meets documentahon standards) (2001) identifies three progressive
cal project manager, and NI man- • in education (confirming that ed- levels of NI competencies: the be-
ager. Some of these roles "live" in ucation addresses what nurses need ginning nurse, experienced nurse,
the IT department; others report to to know to use a system) and informatics nurse specialist.^ As
the chief nurse officer and have a • during implementation (selecting the specialty of NI has become
close working relationship with the a suitable work flow for nurses) more defined, nurses have sought
IT department and the education • postimplementation (focusing on out more learning opportunities
staff. Nursing informatics positions system maintenance, optimiza- and have benefited from the emer-
are also seen in practice as senior tion—with input from clinical nurse gence of more formal NI education
managers holding titles such as users—research and data informa- programs. Until the last decade,
clinical IT directors, chief informa- tion, and knowledge management). there were few formal NI programs.
tion officers, and chief nurse offi- Outside hospitals and nursing It's even more recent that informat-
cers. The Nursing Informatics homes, the roles for NI positions also ics theories and competencies have
. career isn't just about tasks and responsibility. It's about having pride in what you do and knowing you have the power to ask
questions and change things for the better. Not every job offers this. But here, we don't know how to work any other way. By giving our
professionals the freedom and resources to excel, they're able to achieve great things for themselves and motivate others to do the same.
We see this reflected in the confidence of new team members and in the success of seasoned RNs, like Susan Nekimken, one of our
award-winning nurse leaders.
EDE
41
One team. One purpose. J\ II R S t ^ G I ^ F O R \l A T 1
NURSE
EDUCATOR MultiCare/3
MGH is actively recruiting Clinical
N u r s e S p e c i a l i s t and or N u r s e
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areas: Telemetry, ICU, ED, Neuro.
Applicant must have at least 2 years
clinical experience in at least one of
the above areas. Teaching experience
a plus. Educators with BSN and at
least 2 years clinical experience may
also apply.
REGISTERED
NURSES
General Medicine, ED, ICU, OB
Labor & Delivery, Telemetry, PCU,
OR for experienced, licensed RNs.
At MultiCare Health System, the reasons to work here are as unique as the
To learn more about featured
people who do. Like Marisa, a clinical supervisor whose passion for learning
positions and to apply, visit our attracts her to our medical library and to Hebrew studies.
website at:
Based in Tacoma. WA (south of Seattle), MultiCare is recognized as one of the
100 best integrated healthcare systems in America, We have a variety of clinical
www.marylandgeneral.org management opportunities available throughout our organization. Find out more
at multicarejobs.org.
42 www.nursingmanagement.com