1804 S.

Juniper Apt A

Ashley Solis Pharr, TX, 78577

(956) 517-0014
ashdens88@yahoo.com

OBJECTIVE SKILLS
To be part of an organization where I can apply my passion for working with children,
Soft skills- strong work ethic,
experience, and education.
teamwork, self-disciplined, decision
making, time management, works
well under pressure, phone
EXPERIENCE etiquette, good listener, and
extremely patient.
TIER ONE AZTEC, Donna, Tx- Janitorial Service Hard skills- Familiar with copy
machines, fax machines, multi-line
AUGUST 2019- PRESENT
phones. Proficient in Microsoft
Excel, Microsoft Word, Microsoft
Currently working at the donna facility where immigrants seeking asylum are currently
PowerPoint.
being held for processing. Shifts are physically demanding and can be anywhere from
eight to sixteen-hour shifts. Daily duties include cleaning showers and portable potties.
Sanitizing mats immigrants are using to keep illnesses from spreading. Wiping benches,
vacuuming, cleaning vents, sweeping, taking out trash, mopping, laundry and cleaning AWARDS
equipment used by all law enforcement services. We pride ourselves on how well we
have maintained the facility and how we all work together to get the job done.
Awarded for top cross-sells at
Atento call center and was rewarded
PSJA ISD, Pharr, Tx — Substitute Teacher with a $50 Walmart gift card.
DECEMBER 2018 - PRESENT

Currently working as a substitute teacher for the PSJA school district. Have learned so Awarded along with the rest of my
much from working with children these past six months. Listening and being patient is team for best performance several
vital in a classroom setting. Have also assisted in the front office during my conference times throughout friendly
periods. competitions in the workplace.

MAXIMUS, Pharr, Tx- TriWest Customer Service Agent

LANGUAGES
JUNE 2019- AUGUST 2019

Answered phone calls from veterans inquiring on their medical appointments. Assisted in Fluent in English and Spanish
finding specialists in their area and faxing necessary medical documents to providers.
Called providers to setup and reschedule appointments for veterans.

ATENTO, Pharr, Tx — Customer Service Representative

AUGUST 2015 - DECEMBER 2016

Worked in the department of online banking for BBVA Compass as well as assisting in the
customer service department. Walked customers through setting up their online banking
account. Educated on alerts available to help them keep track of their spending and
balance. Unlocked customers’ accounts and reset the password. Submitted request for
credit card limit increases, reported cases of fraudulent activity, and always remained
calm throughout escalated calls.

EDUCATION
South Texas College—BAS Organizational Leadership
OCTOBER 2018 - PRESENT

Currently pursuing my Bachelor of Applied Science degree with a concentration in

Organizational Leadership. This program involves a combination of business
administration and human resources. Projected completion of this degree is October
2019.

South Texas College— AA Social & Behavioral Sciences CRIJ

MAY 2016

Earned my Associates of Arts in Social & Behavioral Science with a concentration in

Criminal Justice.