Elicitation Depth Diagram

Methodologies Elicitation Targets

Expert Document Review Existing requirements/Specifications Engineering standards

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SME interviews
Survey "Big stick" must haves
Regulatory requirements Pending fixes/features
1 Design Review
Competitive Analysis
Primary Stake holder Interviews Design/feature carryovers Component carryovers SME requests

Competitive features Marketing/Sales requests Industry trends

Requirements restrictions/special conditions Explicit feature requests Effort/

Secondary Stakeholder Interviews
Customer Interviews Cost
Field support knowledge Warranty knowledge Service knowledge
Data mining &
2 User/Task Analysis
JAD Session User groups User tasks Value
Stake holder needs

Secondary elicitation from documents and surveys

User work flow User work arounds Customer/user goals

Modeling (CASE tools)
Usability Testing
User value stream mapping Explicit needs Implicit needs
Focus groups
3
+
Requirements Analysis
Gap Analysis Personas Derived requirements loser user(s)
Post Mortem Reviews
Contextual Inquiry Tacit needs