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2
Equality Act – October 2010
Practical Impact: Penalties
Employers who use questionnaires or health Apart from an enforcement action by the
screening must take care and consider: EHRC the person who believes they have
been discriminated against can bring a claim
When they should pose health within three months of the alleged conduct
questions: taking place to an Employment Tribunal
(section 120).
• If prior to making a job offer, then this
must be for a reason falling within one
If an Employment Tribunal finds in favour
of the permitted exceptions;
of the Claimant it can (section 124):
The type of questions posed:
• Make a declaration regarding the
• What information does the employer What amounts to a function rights of the Complainant and/or
intend to elicit? Questions will have which is ‘intrinsic to the job’? the Respondent
to be carefully worded
There is likely to be much debate around • Order compensation to be paid,
• The questionnaire should be job terms such as ‘intrinsic’ and ‘reasonable including damages for injury to feelings;
specific not generic. It must address adjustments’. Unfortunately it may take and/or
a ‘function’ which is intrinsic to the some time and individual case law before
particular job. With reference to the we receive some beneficial interpretation • Make an appropriate recommendation
earlier example, a question to elicit and clarification. (which may include recommendations
whether the applicant has a nut allergy to benefit the wider workforce and
may be ‘intrinsic’ to a bakery production Each role will have to be considered review of the employer’s policies and
assistant role handling raw materials individually. However there are clearly jobs training).
but may not be relevant for an admin in which certain physical capabilities may be
assistant who is unlikely to be exposed regarded as intrinsic, as well as workplace Employers should also remember that
exposures which are regarded as inevitable. their procedures in compiling personal
• Employers should take care that they
By way of example it may be appropriate to data must comply with the information
are able to answer with evidence why
ask an applicant applying for a technical in the Commissioner’s Code of Practice
the question has been asked. This
position in a printing role where their role on employment.
could include input from the company
Health and Safety advisor through requires them to differentiate variations
in colour, whether they are colour blind. In support of the Act, the EHRC has
a job specific Risk Assessment,
published new statutory Codes of Practice
plus supporting comment by the
Less clear-cut scenarios may arise, for on Discrimination which will replace the
Occupational Health advisor and
example, where a job requires significant existing codes, these include guidance on
with the agreement of the employer’s
lifting and handling. Is it then appropriate recruitment. Further guidance can be found
HR team
to ask questions relating to physical health, at www.acas.org.uk
• Alternatively, questions asked with a previous back & musculo skeletal conditions
view to making reasonable adjustments which may indicate a pre-disposition to
in connection with the interview or any injury?
proposed assessment are also valid
These will ultimately be matters for courts to
• Employers should be clear as to why
decide albeit this does not necessarily help
and what type of questions are posed
employers in the short term. As a minimum,
before short-listing candidates. In the
employers need to be able to demonstrate
alternative, the medical questionnaire
that they have considered the Act, have
could be sent out post interview,
acted to the best of their ability in setting
making the job offer subject to
up a process and are implementing that
completing a successful and
process consistently.
appropriate medical assessment.
In practice... Q: I want to employ an applicant
for a job requiring lifting, manual
Q: I own a printing company and want handling and repetitive work. Am
to employ a printer in a technical I entitled to ask questions about an
role. Can I ask applicants whether applicant’s general medical fitness?
they have good eyesight?
A: Not specifically, however you can
A: Yes, providing the questions relates to provide applicants with a detailed
a function that is intrinsic to the work overview of what the job involves.
and/or identified as a health concern You can ask in general terms whether
during the Risk Assessment process. there is anything the applicant may
Care has to be taken, but in these wish to draw to your attention in
circumstances, where the employee relation to performing that role.
may have to differentiate between
shades of colour it is appropriate to Q: I use agencies to provide workers
ask a specific question such as as and when I need them, how can
whether the applicant is colour blind. I vet the medical suitability of the
candidates they offer?
Q: I am an Operations Manager for
a commercial bakery. I wish to A: Provide your Agency with a detailed
employ operatives in the raw job description and advise them of any
products section, but am concerned ‘intrinsic’ health risks just as you would
that if they already have asthma or if you were recruiting direct.
are allergic to flour dust this may Q: What will be the situation with
harm their health and expose the annual medicals and health
company to a civil claim for surveillance. For example, we As a general comment, it will be interesting
damages. What can I ask? currently have a blanket policy to to see the Tribunal’s interpretation of
A: As per the example above, if reasonable test our employees’ hearing. This situations where Best Practice medical
adjustments to working practices can’t gives us the ability to prove whether advice recommends that employees should
be made and some exposure to flour someone’s hearing has deteriorated not be exposed to specific hazards where
dust is unavoidable, then you are or not during their time with us in they have already exhibited symptoms
entitled to ask whether they are allergic the event of a civil claim. How does above a certain level. An example here
to flour dust as this is intrinsic to the job. the Act apply in such scenarios. is removing employees from exposure
However you may not be entitled to ask A: Establishing a benchmark of hearing to vibration where there is a risk of their
whether they have any general chest performance where noise induced Stage 2 HAVS developing to Stage 3.
conditions. hearing loss is an intrinsic risk would Given the standard which exists in this
likely be regarded as a normal and example, it would seem reasonable for a
Q: If I am not permitted to ask an
acceptable component of an employer’s diligent employer to seek clarification that
applicant about their medical
hearing conservation policy. However, a prospective employee isn’t already at
history pre interview can I do so
it is likely the Tribunal would take a dim or close to Late Stage 2.
before I confirm appointment?
view if employment were refused or
A: Yes, you can appoint subject to terminated on these grounds alone.
the successful applicant passing a Many people suffer some degree of
satisfactory medical. Once again any hearing loss and, in isolation, this does
medical assessment cannot be as wide not make them unfit for work - unless
ranging as was allowed previously and it falls below a minimum prescribed
must address the applicant’s medical performance standard, as may be
‘risks’ intrinsic to the job. the case in some safety critical roles.
4
Equality Act – October 2010
Action Plan The Future Disclaimer
1. Review job specific Risk Assessments The Act is likely to take 12 – 18 months to This publication has been produced by
with the support of an occupational bed down and for the first cases to appear QBE Insurance (Europe) Ltd (“QIEL”).
health specialist to establish: before the Employment Tribunal. In most QIEL is a company member of the
cases awards of compensation are likely QBE Insurance Group.
a. Is there a risk to the future health of
to be modest and reflect injury to feeling;
an already susceptible applicant? Readership of this publication does not
the ‘discrimination’ having prevented an create an insurer-client, or other business
b. Is there a health requirement which applicant being short-listed for interview. or legal relationship.
is intrinsic to the job?
However if a position is offered subject to This publication provides information
2. If Yes, consult with HR and your a satisfactory medical and the offer is then about the law to help you to understand
occupational health team to establish withdrawn for medical reasons, which are and manage risk within your organisation.
any need for a bespoke pre-employment not intrinsically relevant to the job, then a Legal information is not the same as legal
medical questionnaire. Alternatively significantly higher award may follow as the advice. This publication does not purport
will it be sufficient to offer employment ‘discrimination’ has led to a direct loss of to provide a definitive statement of the law
subject to an appropriate health employment. An example would be rejection and is not intended to replace, nor may it
assessment (medical) post offer? of the applicant for a manual handling role be relied upon as a substitute for, specific
3. Where the need has been identified, simply because the medical revealed a long legal or other professional advice.
draft a job specific medical questionnaire term skin condition.
QIEL has acted in good faith to provide
to be sent with detailed Job Description Risk Managers may be concerned that the an accurate publication. However, QIEL
to applicants. Act will dilute an employer’s ability to screen and the QBE Group do not make any
4. Consider questionnaire responses. If out prospective employees whose present warranties or representations of any kind
the applicant can safely undertake the medical conditions (eg. asthma, musculo about the contents of this publication,
role with reasonable adjustments then skeletal, allergies, etc) may be aggravated by the accuracy or timeliness of its contents,
their application should be accepted. their work - thus exposing the organisation or the information or explanations given.
If not, then it may be appropriate to to costly civil claims. Providing that QIEL and the QBE Group do not have
reject the application. employers are careful in how they manage any duty to you, whether in contract, tort,
the recruitment process, they should not be under statute or otherwise with respect
5. Where no pre-employment at a disadvantage. An accurate description to or in connection with this publication
questionnaire has been used and a of the job should inform the prospective or the information contained within it.
job offer has been made, you can take applicant of what is involved. If the applicant
appropriate measures to ensure that still chooses to apply and is successful QIEL and the QBE Group have no
the individual’s health or disability will at interview then the appointment can obligation to update this report or
not prevent them from undertaking the be made subject to the safety net of a any information contained within it.
role. This might include a ‘post offer’ relevant medical assessment. To the fullest extent permitted by law,
questionnaire and/or medical. This
QIEL and the QBE Group disclaim any
must again be limited to factors that are Author biography responsibility or liability for any loss or
intrinsic to the job role and taking into
Noel Walsh is Head of Commercial damage suffered or cost incurred by
account the potential for reasonable
you or by any other person arising out
adjustments to be made. Depending Insurance at national law firm Weightmans
of or in connection with you or any other
on the outcome the application can LLP, principal author of over 40 position
person’s reliance on this publication or
be accepted or rejected. papers and publications relating to liability
on the information contained within it
for personal injury and as the editor of the
and for any omissions or inaccuracies.
Radar Journals he is widely known for his
work on emerging risks and what to do
about them.
2390/ISSUESFORUM/EQUALITYACT/OCT2010
QBE European Operations is a trading name of QBE Insurance (Europe) Limited and QBE Underwriting Limited. QBE Insurance (Europe) Limited and QBE Underwriting Limited
are authorised and regulated by the Financial Services Authority. QBE Management Services (UK) Limited and QBE Underwriting Services (UK) Limited are both Appointed Representatives
of QBE Insurance (Europe) Limited and QBE Underwriting Limited.