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Abstract
Employees are the backbone of organizations and their retention is essential to keep the organization intact, it is
needed to know how to keep employees satisfied to remain in their job. Hence, this study aimed to identify the
relationship of HRM practices to employees’ retention depending on the perception of college students. This study
was conducted on 116 students under College of Business and Accountancy from National University through the
use of purposive sampling. The data were collected through survey questionnaire consisting of indicators regarding
HRM practices and gathered data were analyzed by SPSS using Pearson-r. The perception of college students, the
HRM practices such as assessment, compensation and benefits, empowerment and training and development does
have a significant relationship to employees’ chance of remaining in their job. The findings as perceived by college
students indicated that assessing their performance is the most important for them to be satisfied and retain in the
organization. Therefore, perception of college students is different compared to perception of employees regarding
practices that may help them stay. The researchers recommend the future researchers to conduct an in-depth research
about HRM practices to identify more factors that will help retain employees.
Keywords: Assessment, Compensation and Benefits, Employees’ Retention, Empowerment,
Training and Development
1. INTRODUCTION
the managing of people, their workplace and environment. Employees are the backbone of
the company towards success. Thus, retention of employees is essential for the company to
that helps retain employees were provided. However, as generation renew, it remains a
problem if these practices still correlate to today’s employees’ retention since these practices
are dynamic in nature and it impacts the retention of employees (Khan, Huda, Khalid &
Ishfaq, 2013). In addition, in previous studies of Hong et al. (2012); Haider et al. (2015);
John and Teru (2017), the gathered data and results are based from the perception of
employees since the chosen participants are limited to employees only. Thus, this study
empowerment and lastly, training and development and employees’ retention. The college
students were chosen as respondents because they will be the future employees that will
This study aimed to determine the relationship between the practices of human resources
training and development to the employees’ retention as perceived by college students; where
these practices have a vital role in the betterment of the company. Specifically, this study
How does the human resources management practices correlate towards the employees’
retention?
retention?
retention?
The following hypotheses are tentative statements about the perception of college students
employees’ retention.
employees’ retention.
retention.
employees’ retention.
employees’ retention.
1.4 Significance of the Study
This study aimed to have a broad and deeper insight regarding how the practices of human
resources management correlate to the employees’ retention. The researchers believed that
the results and findings will benefit the companies, employees, students, and future
To Companies. The findings of this study will help the company to improve their practices
To Students. This study shall allow their thinking to be widened in such way that they will
have knowledge on how they will continue to work in their respective company in the future
and be able to have a better career planning. Moreover, for students who are aspiring to be a
businessman, and to be a part of the HR, they will have an idea of how to improve their work
To Future Researchers. They may use the findings as their reference in line with human
resource management practices and employees’ retention. Hence, this study may help them
explore more of the HRM practices that will lead to employees’ retention.
The study mainly identified the relationship of Human Resources Management practices
Manila under College of Business and Accountancy. The variables that were only included in
the practices are assessment, compensation and benefits, empowerment, and lastly, training
and development. For these are the most common practices the employees should have. For
this correlational research design, the researchers used 116 respondents as suggested by
Lunenberg and Irby (2008). The researchers only included the perception of college student
about the human resources practices and employees’ retention. The reason of the exclusion of
employees as a respondent is that considering the age and status of the researchers, the data
years old. The researchers believed that the chosen respondents have a wide array of different
views and perspectives about the topic. Lastly, this study did not include an in-depth
understanding of the specific phenomena; it did not attempt the qualitative approach since the
only objective of this study is to test whether the HRM practices have a significant
2. LITERATURE REVIEW
This part presents the conceptual literature, related studies, synthesis and conceptual
framework of the study, after the thorough and in-depth search done by the researchers to
provide the reader with the general overview of the relationship of human resources management
practices to employees’ retention. Several practices can shape and influence on the employees’
retention. One of which is how these practices shapes the perception of their retention.
Söderlund and Bredin (2005) proposed that (1) Human Resources Management
philosophy that is concern with people treatment. (3) Human Resources Management as
interaction between the firm and its people that is also viewed as the medium between both
aforementioned parties.
Assessment
depends on his task to manage the choices of the development of an employee. It assesses the
contribution of an individual through his capability and performance to seek a higher position
(Gruman & Saks, as cited in Hong, et al., 2011). In the study made by Hassan, Hassan,
Khan, and Iqbal (2013), assessment is a way where the performance of an employee is
development that comprises on the criticism of the worker execution within the organization.
In this study, assessment refers to periodical evaluation and feedback of the employee’s
performance to identify their strengths and weaknesses and for their satisfaction regarding
The study of Irshad and Afridi (2007) considered compensation as one of the biggest
factor on the employees‟ retention. It is the company’s way to encourage their employees to
stay motivated. According to Hong, et al. (2012), compensation serves as payment for loss,
damages or injury and cash received by the employee from the employers as salary or wages
or offering to something. Life and health insurance, pension, retirement plans and allowance
are some of the examples of benefits that play an important role in large company.
In this study, compensation and benefits pertains to employees being satisfied with the
Empowerment
Empowerment is having the right of employees to do the assigned tasks for them (Jarrar &
Zairi, as cited in Hong, et al., 2010). It means that the employees have freedom to decide on
their own for the company and for their own betterment. According to Naeem and Saif, as
cited in Hong, et al. (2010), employee empowerment can give them the feeling of
belongingness and ownership towards the present organization. They tend to have more
confidence and can perform better because they are given an authority in decision making.
In this study, empowerment was used as an opportunity for employees to take appropriate
action and make decisions on their own to make good use of their skills while empowering
their co-workers.
One of the important factors, which are the investment in employee’s training and
development, is the way to remain employee’s retention (Messmer, as cited in Irshad &
Afridi, 2000). According to Landsman, as cited in Hong, et al. (2004), he recommended that
training is an important role to enhance skills and to upgrade the employee’s performance
and that training can address in contributing to the employee’s retention, for example, the
support from the management, organization and the community. Organization with lack of
In this study, training and development refers to sufficient regular trainings and mentor
Employees’ Retention
The word “retention” states that the employee has a choice to stay and continue to work in
your company (Tanwar & Prasad, 2016). According to Buenger, as cited in Tanwar and
Prasad (2006) retention in the company centers on keeping the employee that contribute
towards the victory of the organization, in order to maintain the success. In literature,
retention has been showed as “an obligation to continue to do business or exchange with a
particular company on an ongoing basis” (Zineldin, as cited in Sinha & Sinha, 2000, p. 146).
In this study, employees’ retention pertains to the loyalty of the employee to the company
The Human Resources Management is the main department in the company that is
concerned with employees’ benefits, compensation and disciplinary. Elarabi and Johari
(2014) portrayed HRM as a procedure that has practical experience in verifying and
money related returns, dealing with the authoritative clash and a feasible upper hand. Giving
attention to the Human Resources Management practices will developed the motivation,
satisfaction and commitment of their employees, which will lead to a great benefit to the
company.
As stated in the study made by Ejaz and Akbar (2015), there are numerous factors that
could help one company to improve its human resources management practices for the
employees’ retention. Providing a good training and development has a positive effect to the
employee, it could be a way to enhance each employee's skills and abilities, and to make
them more confident in solving one problem. Also, having fair employee compensation is a
great move to give the benefits that an employee deserves and to show that his contributions
are well appreciated. In addition, every company should have a proper appraisal system so
that everyone will understand one's job and responsibilities for a better individual career
growth. On the other hand, the findings of the study of Mathimaran and Kumar (2017) stated
that communication between management and employees is not doing well which results to
employees leaving the company. Therefore, their study proved that the relationship between
the employees and management has to improve since there is a high competition within an
industry that could affect the employee retention. They also stated that it will be beneficial in
the part of the management to know their employee’s mind-set towards their job and it will
be more helpful for management to identify the needs of their employees in order for them to
stay long in their organization. On the other side, some of HR department are not satisfied on
how they implement their rewards about their employees’ performance which is provided by
their organization. In agreement to these studies, the study of Haider et al. (2015) suggested
that an organization should have a competitive salary package in order to provide the right
reward and compensation of the employees, a good management for the betterment of the
company and a proper remuneration. These factors could influence the employees not to feel
too much burden of the workload but to love and retain in their jobs.
According to the study of Madanat and Khasawneh (2018), the effectiveness of the human
resource management practices has a significant impact on the employees’ satisfaction which
emphasizes the importance of HRM practices in utilizing employees in the bank. They
believe that compensation has a direct and positive impact on employees’ performance.
Study shows that compensation and benefit play a significant factor to employee's overall
performance and retention, the efficiency and productivity of the employees solely but
somehow relative to the benefit they receive. Assessment, training and development of the
employees have a high level of effectiveness wherein these findings may increase the quality
of being competitive. It stated that organization should support the employees’ involvement
in the process of achieving their goals and increase the empowerment of the employees
which will bring great effectiveness in their satisfaction and commitment. The findings of
this study have agreement with the other international study, as mentioned above.
According to Llego (2013), study shows that nearly 50% of human resources practices
have a major impact on firm performance. There are three highest influences on
know about the HRM practices, giving them a right to voice out their complains and wants to
their job. The second highest influence is the degree to which employees are given the
opportunity to decide, participate and get involved in their area of work. This enables
work environments. This is consistent with the Herzberg two-factor motivation theory, which
proposes that employees will be more encouraging to work if inherent factors such as
responsibility, recognition and personal growth are given to employees. The third highest
their career paths, hence encouraging employees to be more enthusiastic in achieving their
career goals that will lead to increased productivity and performance of the firm. The three
influences mentioned above are also in agreement with what was proposed in the Job
Characteristics Model of Hackman Oldham, as included in their study. In compared to the
In the study of Haider et al. (2015), the three human resource practices that they used in
their study, which is the training and development, compensation and organizational culture
has highly correlated with the employees’ retention. It means that the employee retention in
the organization be increase if they have a better HR practices. In contrast to the other
studies, training and development in this study showed a negative relation to the employees’
retention, which may due to the lack of commitment between the employer and employee.
Employees are consistent if the employer is helpful and if they are being properly managed,
trained and developed. The compensation has a high correlation in the employee retention,
having the most influence on the retention; this finding contribute to employees’ loyalty
toward the organization. The compensation and benefits given by the Telecom Sector to its
In the study of Khan, Huda, Khalid and Ishfaq (2013) show that there is significant
relation between the HRM practices and on employee retention except employee
empowerment among bank employees, that is contrast to the other studies. Results also show
that employee compensation has a lot of contribution in order to retain employees, after this
assessment contributes also and an employee training and development contributes less and
employee empowerment has very less correlation in order to retain employees. Therefore,
employers must further develop their human relations so that employees will achieve their
organizational goals. Competent employees must be well taken care of and well compensated
so they will not leave their company since they are the backbone of any organization. An
effective human resource management practices are the key factor for the success of
employees’ retention in an organization, it is no secret for every organization that human
2.3 Synthesis
The gathered literature and studies allow the readers to have a clear overview definition of
Human Resources Management and their current practices provided for the retention of
employees. Furthermore, the employees are the essential part of organization towards its
training and development which are correlated to their retention. All these findings in
different studies internationally and locally, the researchers found out that compensation, as
one of the factors in HRM practices, has the most influence and greater impact on the
retention of the employees. However, even if it is already proven that the practices correlated
to the retention of employees, these practices are dynamic in nature (Khan, Huda, Khalid &
Ishfaq, 2013). Also, in previous studies of Hong et al. (2012), Haider et al. (2015), John and
Teru (2017), the gathered data and result are based from the perception of employees since
the chosen participants are limited to employees only. As a result, this study targeted college
Figure 1 shows the relationship of the human resources management practices, which are
the employees’ assessment, compensations and benefits, empowerment, and training and
development to the employees’ retention. In relation of those four (4) practices of the human
Human Resources
Management Practices
1. Assessment
2. Compensation and Employees’ Retention
. Benefits
3. Empowerment
4. Training and Development
compensation and benefit, empowerment, and training and development as the main factors
3. METHODOLOGY
Correlational research design was used in this study for it aimed to investigate the
design, it tends to at least try not to influence the one variable or another variable; it will just
test the relationship between them though data can only be “interpreted” in conclusions or
The researchers conducted the study to 116 respondents both male and females as
suggested by Lunenberg and Irby (2008) that the appropriate sample size for correlational
research is 100-200.
The researchers used the purposive sampling method – a type of non-probability sampling
method used to accumulate participants. Purposive sampling is the chosen method for which
the participants are selected using the pre-determined criteria related for the research
questions. Considering the time and cost, non-probability sampling is much better because it
is less expensive, less time consuming, and require only little sampling skills (Maholtra,
2007).
2. The participants must be a college student under College of Business and Accountancy.
The standards have been chosen by the researchers in order to set a clear parameter on
The instrument was used in this study was questionnaire which was modified from the
questionnaire of Hong et al. (2012). The questionnaire was modified because the original
questionnaire is applicable for employees and since the participants of this study are college
students.
The indicators were constructed using the structured type for the set of indicators are
answerable by close-ended. The questionnaire was modified from the study of Hong et al.
(2012), regarding the variables (training, performance appraisal, compensation and employee
retention) the indicators are developed by Minjoon, Shaohan and Hojung (2006) and
indicators regarding employee empowerment were developed by Short and Rinehart (1992).
Since the questionnaire was modified, the previous researchers ensured the validity and
reliability of the instrument by pilot testing that was published under International Journal of
Business Research and Management. It was made to know the consistency of questionnaire
using Statistical Package for the Social Sciences (SPSS) to process the reliability test of the
instrument – it is important to so it can improve the questionnaire’s quality before the actual
The questionnaire consists of 25 indicators that are simple and suitable for the participants
avoid any misunderstandings to prevent false data. It was divided into five (5) parts; every
part consists of 5 questions. The first part is for Empowerment, the second part is for
compensation and benefits, the third part is for training and development, the fourth part is
for assessment and the last past is for the employees’ retention. The modified questionnaire
used a five (5) point Likert-scale where the respondents will indicate how strongly agree or
strongly disagree they are with the statements provided. Wherein, 5 represents that the
participants strongly agrees with the question given, 4 that they agree, 3 if they are neutral, 2
if they disagree and 1 if they state that they strongly disagree. In addition, it includes asking
their age, gender and their current year or level as a college student.
3.4 Data-gathering Procedure
The researchers gathered data by conducting a survey between the researchers and the
participants. It was beneficial to the researchers since their participation may help them gain
more information about the topic. Before the personally data-gathering procedure or the
primary data, gathering online data or information and online resources also happened, it
The researchers gathered the data by means of survey that contains several close-ended
questions that are needed for the study. It pursued the following data procedure; (1) the
researchers’ preparation. This included finding an appropriate place inside the university as
the setting where the survey happened; also it developed the instruments and materials which
are the questionnaire, letter of permission, and informed consent form that were used in the
survey. Also, it included finding participants who are appropriate and compatible in this
study; (2) the letter of permission was given ahead of time to have the permission of the
Dean under the said department, if he/she will accept it or not and the consent form, to
inform the participants and to know if they will accept it or not; (3) when the permission was
already approved, the researchers greeted, communicated and explained to all participants
what is the questionnaire all about, the ethical considerations that the anonymity, privacy and
confidentiality of the participants will be secured and also to ask for their permission
personally. They were also allowed to ask or to step in their main concerns; (4) the main
survey happened, at this point, the participants are already answering the questions; (5) after,
researchers had a small talk with the respondents where they are free to express their views
even if it is not related to the topic, so the researchers and participants can have their casual
talk, including the sharing of gratitude of the researchers; (6) the important data and
descriptions were collected, were saved and compiled carefully for this is the source of the
research and secure the confidentiality of the data; (7) Lastly, the researchers analyzed and
The researchers analyzed the data by reviewing it through the help of descriptive and
inferential statistics. Each participant involved will be given an alias during the survey to
1. Mean. It is used to obtain the average of each HRM practices. In order to obtain the
Where:
Σ summation
√[ ][ ]
Where:
r = correlation coefficient
N = number of participants
Σ summation
To guarantee that the study will be well conducted and executed the legitimacy, as
ethically as possible, the participants in this study will be given informed consent regarding
the overall purpose and conduct of the study beforehand. In doing so, the researchers will
ensure to put into place the dignity and well-being of the participants that will be part of our
study by means of giving them the free will to participate voluntarily or withdraw without
any punishment. It will also make sure the agreement between the researchers and the
participants. If some problems arise, the researchers will be the one who is responsible in any
of the problems.
researchers, securing the privacy and anonymity of each personal data that may be gathered
in lieu of the Data Privacy Act of 2012. The data gathered will be kept between the
researchers, participants and the teachers involved for the sake of their privacy.
Lastly, the researchers will make sure that the data will be collected are all real and no
biases will happen. The researchers will also give acknowledgement to the authors of the
other studies that help them to conduct the study. They make sure that the citations are
The college students’ perception about the relationship of HRM practices to the employees’
retention were measured by 25-item indicators. It was conducted by the researchers in order to
analyze the data they get from the participants and to accomplish the study. In this part, it shows
the result and discussion from the data that the researchers collected from the participants.
4.1 Result
Table 2 shows the relationship of assessment to the employees’ retention. The table
reveals that the correlation coefficient is r = 0.494, which shows a moderate positive
correlation. A p-value of .000 was obtained, which is lower than the level of significance α
0.05. Thus, it rejects the null hypothesis that there is no significant relationship between
retention?
Ho2: There is no significant relationship between compensation and benefits and employees’
retention.
retention. The table reveals that the correlation coefficient is r = 0.260, which shows a low
positive correlation. A p-value of .005 was obtained, which is lower than the level of
significance α 0.05. Thus, it rejects the null hypothesis that there is no significant
Table 4 indicates the relationship of empowerment to the employees’ retention. The table
reveals that the correlation coefficient is r = 0.377, which shows a low positive correlation. A
p-value of .000 was obtained, which is lower than the level of significance α = 0.05. Thus, it
rejects the null hypothesis that there is no significant relationship between empowerment and
employees’ retention.
RQ4: Is there a significant relationship between training and development and employees’
retention?
Ho4: There is no significant relationship between training and development and employees’
retention.
Table 5 shows the relationship of training and development to the employees’ retention. The
table reveals that the correlation coefficient is r = 0.419, which shows a moderate positive
correlation. A p-value of .000 was obtained, which is lower than the level of significance α
0.05. Thus, it rejects the null hypothesis that there is no significant relationship between training
4.2 Discussion
and employees’ retention. It also shows that assessment is moderately positive correlated to
employees’ retention.
perceived by college students because they prioritize more the quality of their work or
performance and they give more attention to something that helps them to identify their
strengths and weakness which may help them improve personal growth. Meanwhile,
provides information to the employees regarding how they work so the employees will be
aware.
RQ2: Is there a significant relationship between compensation and benefits and employees’
retention?
compensation and benefits and employees’ retention. It also shows that compensation and
Compensations and benefits correlate to employees’ retention, the same with the study of
Haider et al. (2015). The findings of their study states that compensation and benefits has the
most influence to employee retention for it supports employees’ organizational growth which
results to employees being motivated to commit to stay in the organization. However, based
from the perception of college students, compensation and benefits has the lowest value
among the four practices but it still has positive correlation to the retention maybe because
since they are not employed yet, they did not prioritize the salary because they give more
importance to their assessment or the way how they perform. Compensation and benefits has
an impact to the retention because it may encourage more the employees to work harder and
to improve the quality of their work. In addition, according to the study of John and Teru
(2017), compensation such as direct money being used to push employees to stay is not
It shows that empowerment has an impact to employees’ retention; for college students, it
is important if they have their own freedom to decide and take appropriate action for the
good of the company to remain in their jobs. According to Lin (2002), having an
empowerment may result to have an empowering leaders and it can help the employees’ self-
management process is a massive factor to help retain employees stated in the study of Akbar
(2014). However, according to the study of Hong et al. (2012) employees’ empowerment
does not correlate to the retention of employees possibly due to culture distinction of
participants. It was not considered as one of the important factor because they stated that
employers are the ones who manage or arrange the important tasks to the employees it is due
to the paternalistic leadership style traditional Chinese firms. On the other hand, in this study,
as perceived by college students, learning from your own and having your own rights and
freedom may enhance your leadership skills which is important for them to be motivated to
RQ4: Is there a significant relationship between training and development and employees’
retention?
It indicates that there is significant positive relationship between employees’ training and
development and employees’ retention. It also shows that training and development is
employees’ retention for training and development makes employees feel motivated to be
practice and well presented, employees will have a sense of emotional dependency to the
organization. On the other hand, in the study of Villegas (2006), training and development
makes the employee feel that they are being taken care of but it is not enough to retain
employees for the employees need more the support of their supervisor rather than the
training. In contrast to the study of Ldama and Bazza (2015), the effect of training and
development serves its purpose to improve the skills of employees which makes them
commit to remain in their organization. It is the same with the perception of college student
that training and development is relevant to stay in a company, for it helps to enhance and
improve the skills of the employee which may result to have a good effect in the company.
5. CONCLUSION
5.1 Summary
The study shows how do Human Resources Management practices correlates to employee
assessment, compensation and benefits, empowerment and lastly, training and development
positively correlates to their retention. The first practice that showed the highest correlation is
the assessment because they prioritize more the quality of their work or performance, while
training and development showed second the highest correlation to their retention for it helps
to enhance and improve the skills. Empowerment which helps employees to improve self-
management process showed second to the lowest correlation among the practices.
5.2 Conclusion
As a result of the study, Human Resources Management practices are significantly related
to retention positively as perceived by college students. The results proved that HRM
practices contribute a lot on how the employees will decide whether to stay or not in an
Prior to the result of this study, the researchers concluded that in terms of the relationship
of HRM practices to retention, employees and college students have the same views. On the
other hand, the perception of college students regarding which HRM practices stands out the
most is different from the perception of employees. Compensation and benefits such as
money and non-monetary are on the least of their priority. Instead, they look out more for
their performance since they are college students and are not yet employed, they view
assessment more important, because they are curious and conscious on their own
In this study, researchers encountered a few limitations but the researchers managed to
face and overcome these problems to assure that the research is done on time.
The limitations that the researchers encountered are single source respondents, limited
timeframe and respondent’s perception. Single source of respondents since in this study, only
116 college students coming from the same university and department were asked to
participate. Hence, it was hard to generalize the result from larger population. Limited
timeframe since this study was only conducted in 10-12 weeks which challenged the
researchers. Researchers were able to gather, interpret, and analyze the data in a very short
period of time. Lastly, respondent’s perception, the participants are limited to the perception
of college students who are not yet employed only and the researchers were not able to ask
considering the age and status of the researchers, is confidential. Also, during the process of
data gathering procedure, some conflict arises that resulted to limit the researchers to having
5.3 Recommendation
improving their practices that may help retain their employees, also to help them achieve the
For future researchers to conduct an in-depth research regarding the practices that may
help retain employees, with more than one source of participants and enough period of time.
Moreover, to conduct the survey having employees as participants and provide more
practices that could possibly be related to retention since in this study there are only four
practices.