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SUBJECT 01:
PRINCIPLES & PRACTICE OF SPORTS MANAGEMENT
(Q1) A) What do you mean by the term ‘Sports Management’?(5m)
B) Name and explain the unique features of sport.(5 m)
(Ans1):A)sports management is nothing but the science of managing
marketing, finance, legal aspects, technology, ethics, sociology, nutrition,
medicine etc which practically cover all the various issues related to sport.
Sports management is usually a systematic way of managing the events
related to sports. it has become a important study because sports has being
growing and professionalizing which is driving in the consumption,
production and management of sporting events and organizations at all
levels.
Managing of sports has drastically changed at the start of the 21 century
because it usually involves the applications of techniques and strategies
used in majority of the business government and nonprofit organizations.
Sports management not only involves the proper and systematic
management but also includes several other aspects such as strategic
planning, sports managers have to deal with the broadcasting contracts, the
also have to take care of the athletes who usually earn 100 times more than
the average working wages, they also have to look into the global networks
of international sports federations, national sports organizations,
government agencies, managers of elite sportsmen and women also have to
look into the media and the sponsors corporations. The people therefore
learning sports management has to take care of the special features of the
sports and its allied industries.
B) The unique features of sports are as follows:
Passion for sports
The phenomenon of developing the passion for sporting teams,
organizations, or it may be towards a single athlete. Sports managers must
take in the way of harnessing these passionate people by appealing to their
desire of buying tickets for events related to their desired team or athlete
,managers should also encourage the people to join the clubs, they should
learn to make use of these passionate people to make them donate their
time to help run a voluntary association, the managers can also help in the
purchase of sporting merchandise.
Source of income
There are usually a lot of differences between the sports organizations and
other businesses in the financial sources. Usually in other business the public
and the private companies make profits and increase wealth of the
shareholders or the owners but when you look into the sports organization it
includes other imperatives such as it makes them important to win a
competition or any kind of championship, it also includes the services to
stakeholders and members or meeting the community service obligations
may take preferences over financial outcomes. The work of the sports
manager here is to be aware of these multiple organizational outcomes,
while at the same time they also need to be a good financial manager.
These three sectors do not operate in isolation and in many cases there is
significant overlap for example the state government is intimately involved
in providing funding to nonprofit sport organization for sport development
and elite athlete programs, and in return nonprofit sport organizations
provide the general community with sporting opportunities and as well as
developing athletes, coaches, officials and administrators to sustain sporting
participation. The state government is also involved in commercial sport,
supporting the building of major stadia and other sporting venues to
provides spaces for professional sport to be played, providing a regularity
and legal frame work for professional sport to take place and supporting
manufacturing and event organizations to do business. The nonprofit sport
sector supports professional sport by providing playing talent for leagues, as
well as developing the coaches, officials and administrators to facilitate elite
competitions. Indeed in some case the sport league itself will consist of
member team which are technically nonprofit entities, even though they
support a pool of professional managers and players. In return, the
professional sport sector markets sport for spectators and participants and
in some case provides substantial funds from TV broadcast rights revenue.
(Q3) Name and explain the different principles of sports
management. (10 Marks)
Ans3: The unique elements of sports management which are rather
different from conventional business organizations and other government
agencies are as follows:
Strategic management
Strategic management involves the analysis of an organization’s position in
the competitive environment, the determination of its direction and goals,
the selection of an appropriate strategy and the effective utilization of its
assets. The success of any sport organization may largely depend on the
quality of their strategic decisions. Nonprofit sport organizations have been
slow to utilize the concepts associated with strategic management, with on-
field performance and tactics tending to dominate and distract sport
managers from the choices they need to make in the office and boardroom.
In a competitive market, sport managers must drive their own futures by
undertaking meaningful market analyses, establishing a clear direction and
crafting strategy that matches opportunities. An understanding of strategic
management principles and how these can be applied in the specific industry
context of sport are essential for future sport managers.
Organizational structure
An organization’s structure is important because it defines where staff and
volunteers fit in with each other in terms of work tasks, decision making,
procedures, the need for collaboration, levels of responsibility and reporting
mechanisms. Finding the right structure for a sport organization involves
balancing the need to formalize procedure while developing innovations and
creativity, and ensuring adequate control of employee and volunteer
activities without unduly affecting people’s motivation and attitudes to work.
In the complex world of sport, clarifying, reporting and communication lines
between multiple groups of internal and external stakeholders while trying to
reduce unnecessary and costly layers of management, is also an important
aspect of managing an organization’s structure. The relatively unique mix of
paid staff and volunteers in the sport industry adds a layer of complexity to
managing the structure of many sport organizations.
Human resources management
Human resource management, in mainstream business or sport
organizations, is essentially about ensuring an effective and satisfied
workforce. However, the large size of some sport organizations, as well as
the difficulties in managing a mix of volunteers and paid staff in the sport
industry, make human resource management a complex issue for sport
managers.
Successful sport leagues, clubs, associations, retailers and venues rely on
good human resources, both on and off field. Human resource management
cannot be divorced from other key management tools, such as strategic
planning or students of sport management need to understand to be
effective practitioners. This topic is of relative importance and will be
discussed later in the forthcoming chapters.
Leadership
Managers at the helm of sport organizations need to be able to influence
others to follow their visions, empower individuals to feel part of a team
working for a common goal, and be skillful at working with leaders of other
sport organizations to create alliances, deal with conflicts or coordinate
common business or development projects. The sport industry prospers on
organization having leaders who are able to collaborate effectively with other
organizations to run a professional league, work with governing bodies of
sport, and coordinate the efforts of government agencies, international and
national sport organizations, and other groups to deliver large scale sport
events. Sport management students wishing to work in leadership role need
to understand the ways in which leadership skills can be developed and how
these principles can be applied. This topic will be discussed in detail later.
Organizational culture
Organizational culture consists of the assumptions, norms and values held
by individuals and groups within an organizations, which impact upon the
activities and goals in the workplace and in many ways influence how
employees work. Organizational culture is related to organizational
performance and decision making. Due to strong traditions of sporting
efforts and behavior, managing of sport organizations, particularly those
such as professional sport franchise or traditional sports, must be aware of
the power of organizational culture as both an obstruction and driver of
performance. Understanding how to identify, describe, analyze and
ultimately influence the culture of a sport organization is an important
element in the education of sport managers.
Governance
Organizational governance involves the exercise of decision making power
within organizations and directed. Governance is a particularly important
element of managing sport organizations, many of whom are controlled by
elected groups of volunteers, as it deals with issues of policy and direction
for the enhancement of organizational performance rather than day to day
operational management decision making. Appropriate governance systems
help ensure that elected decision makers and paid staff seek to deliver
outcomes for the benefit of the organization and its members and that the
means used to attain these outcomes are effectively monitored. As many
sport managers work in an environment when they must report to a
governing board it is important that they understand the principles of good
governance and how these are applied in sport organizations.
Performance management
From past 30 years sports organization has become more professionally
structured and managed by undergoing an evolution. This organization has
applied business principle for marketing planning their operations, managing
their human resource and other aspects of organizational activity. For the
good performance of the sport the variation in mission and purposes has
lead to the development of various criteria. Sports management students
need to understand the ways in which organizational performance can be
conceptualized, analyzed and reported and how this principles can be applied
in the sport industries.
Best athletes in the world compete with each other in professional sports:
In professional sports, the best athletes from across the world compete with
each other. As in professional sports there are always qualifying
tournaments for the top level professional sports, the top athletes are the
ones which participate in professional sports.
SUBJECT 02:
HEALTH & SPORTS
Power:
Power is the ability to exert maximum muscular contraction
instantly in an explosive burst of movements. The two components
of power are strength and speed. Example jumping or a sprint
start.
Agility :
Agility is the ability to perform a series of explosive power
movement in rapid succession in opposing directions example zig
zag running and cutting movements.
Balance :
Balance is the ability to control the body’s position, either
stationary or while moving example handstand , a gymnastic stunt
Flexibility :
Flexibility is the ability to achieve an extended range of motion
without being obstructed by excess tissue, i.e., fat or muscle
example executing a leg split.
Cardiovascular endurance :
It is heart’s ability to deliver blood to working muscles and their
ability to use it example running long distance.
Strength endurance :
It is a muscle’s ability to perform a maximum contraction time after
time example continuous explosive rebounding through an entire
basketball game.
Coordination :
It is the ability to integrate the above listed components so that
effective movement are achieved.
Subject 03:
Introduction to Marketing Management in Sports
(Q2) Explain the concept of ‘The product life cycle’ (10 Marks)
Ans2: The product life cycle refers to the sequence of stages a product or
service goes through. Product life cycle management is the sequence of
strategies used by management as a product goes through its life cycle.
Stage 1: New product development stage
This first stage can be very expensive and risky. No sales revenue has yet
been generated. Expenditure in this stage may not be recovered for a long
time. Indeed, some products do not progress beyond the product
development stage. It is essential at stage to research target customers
perceptions of the product or the service to ensure that it fits with their
wants and needs.
Stage 2 : Introduction
Costs are still high due to low sales volume . If it is a new product or service
coming into the market thus can mean that there is little or no competition.
It is vital and very important at this stage to watch for acceptance from
customers. New products are heavily discounted are advertising is used to
push the product to the customer. Growth is slow at this stage of the PLC.
Stage 3 : Growth
The aim at growth stage is to build consumer preference by putting the
product/service in the customer’s mind. At this point costs are reduced by
economies of scale, meaning that if larger quantities of products are
produced, the cost per item is lower. At this stage the sales volume
increases significantly leading to profitability, greater public awareness and
hopefully loyalty to the product or service. If the product or service is
popular, competition is likely to increase. For example, when the iPod
became a market leader, Sony introduced their own version of MP3 player in
order to compete with Apple.
Stage 4 : Maturity
a product reaches maturity when sales stabilize. Often other competition
companies enter the same market with similar products or services.
Marketing activities such as discounting or promotions used to improve sales
of these products. It may be necessary to diversify product or bring a new
updated version into the market place as each competitor seeks to gain
market share. Costs can be very low as the product is well established in the
market at this point. Sales volume peaks and increases in competitors
offerings will lead to prices dropping due to rise in the number of
competitors. It is essential to differentiate from competition and to focus on
developing brand loyalty.
Stage 5 : Decline
At this point in the product life cycle sales and profits fall. As sales decline it
is necessary to decline whether to extend, rebrand or remove the product or
service.
(Q4) Write a note on any two using suitable examples: (10 Marks)
A) Advertising
B) Public Relations
Ans4:A) Advertising:
Advertising involves communicating a message to a target market through
the most suitable channel that motivates purchase behavior. Advertising
techniques include e tools and print methods. Advertising channels include
media; cinema, television, internet, radio, print, information kiosks, and
billboards: static and digital. Advertising communicates the brand image and
personality to the consumer. Memorable advertisement have used
characters, typology, colors, personalities and music all of which reflect
brand attributes.
B) Public relations:
Public relations, is the practice of managing the flow of information
between an organization and its public. The practice of PR is planned around
the core business activities of an organization. In practice the PR role is a
balancing act of providing good “image” information and managing “bad
news” stories. It involves making sure that all activities carry out by the
organization, its intermediaries, and stakeholders maintain the reputation of
the business. External PR interaction may consist of putting out the right
message about the organization through communication channels such as
the media, television or conferences.
(Q5) Write a note on any two using suitable examples: (10 Marks)
A) Advertising
B) E-Marketing
Ans5:A) Advertising:
Advertising involves communicating a message to a target market through
the most suitable channel that motivates purchase behavior. Advertising
techniques include e tools and print methods. Advertising channels include
media; cinema, television, internet, radio, print, information kiosks, and
billboards: static and digital. Advertising communicates the brand image and
personality to the consumer. Memorable Advertisement have used
characters, typology, colors, personalities and music all of which reflect
brand attributes.
B) E-marketing:
The years from 2000- 2009 have seen an enormous growth of e marketing
encouraged by a rapid revolution in the development of communication
technology. The economy down turn in the year 2008 resulted in marketing
departments of various companies scaling down their marketing activities.
When marketing budgets are tight companies will use the cheapest most
effective form of communication to reach consumer. E marketing can be
very cost effective as packing and distribution costs may be avoided.
Strengths Weaknesses
Opportunities Threats
Potential of new products: high Negative press for player’bad
demand for latest products in behavior off the pitch may
range. tarnish the brand.
Manchester city’s home ground Competition for the premier
Eastland’s the venue is a league’ title.
legacy of Commomwealth Price wars factors discounting
Games 2002 and distribution of free tickets
Increases in the market base : to fill stadium.
singing of new international Exclusive TV rights to show
players opens up a market in games may reduce attendance
the player’s home country. at football matches.
Celebrity wife’s high profile Downturn in economy, credit
creates interest in club eg. crunch reduces consumer
Chelsea FC player Ashleycole’s spend on luxury items.
wife Cherly Cole as x factor Competitors have superior
mentor. access to channels of
Increased finance from sky distribution: club’s own TV
sports TV channels due to channels e.g. Chelsea TV.
promotion of the premier Player’s international duties
League and coverage of may reduce availability for
games. home sides’ fixtures.
Subject 04:
Introduction to Financial Management in Sports:
(Q2) What are the different roles and responsibilities of the finance
director of a sports club with paid staff? (10 Marks)
Ans2: The role of finance director varies depending on the size of the club
whether you have a volunteer or paid work force; the range of activities
offered ; and whether the club is affiliated or not.
Clearly for a club with no paid staff, the role will be much more hands on
than the overseeing role of a finance director with staff. The level of
responsibility is different. For this reason, the information below has been
suppurated into these categories. Choose the relevant checklist to help you
better identify the roles and responsibilities of your finance director:
1. Clubs with no paid staff
2. Club with paid staff
Cash controls Do you ensure that all cash
that comes into the
organization is collected,
receipted if necessary and
subsequently banked?
Do you have records that
identify which cash comes
from members, canteen
sales etc and which is from a
sponsor or from fundraising?
The signatories for cheques
are authorized by the board.
Do you retain receipt and
documentation for funds
expended?
Is there separation of duties
where possible? E.g. if
possible, the employee who
collects cash should not be
the same person who
subsequently banks the
money.
Financial statements Are the financial statements
for your organization
prepared and provided to
appropriate members/
directors?
Do you or someone else in
the organization have the
skills to review and analyze
the financial statements to
identify significant issues?
Is there a process to review
the accuracy of the book
keeping work?
Budgets and cash flow Does your organization have
management a budget?
If a large purchase/
expenditure is going to
occur, have the cash flow
implications o n the club
been considered?
At year end, the budgeted
result compared with the
actual result?
Do you have a process for
managing and monitoring
accounts payable and
accounts receivable?
Statutory matters Are you aware of any rules
and requirements governing
your club in relation to when
you produce financial
statements, what needs to
produced, and who requires/
is entitled to a copy?
Have you arranged for an
audit for the financial
statements and notified the
auditor as to when they will
receive the work, and when
it is due?
Do you understand the
extend of any personal
liability you may have if you
enter into transaction on
behalf of the club which the
club cannot pay for?
This ratio gives a percentage figure which can be used as a benchmark against competitor
performance, no matter what the size of the sport organization.
2. Costs and expenses will also be measured against sales using similar ratio techniques.
Cost X 100
Sales
This ratio allows for effective accountability regarding the use of materials
in producing sales.
3. Expenses X 100
Sales
This ratio shows how well expenses have been used to produce sales.
Subject 05:
Research Project: