lifestule English for work, socializing & travel Pre-Intermediate Workbook John Sydes & Marie KavanaghPearson Education Limited Edinburgh Gate Bartow Fssex CM20216 England tnd Assocated Companies throughout the wo ‘woerpearsnlongman comilifesyle © Pearson Education Linsted 2010 The right of John Sydes and Marie Kavanagh tobe identified as thors ofthis Work as boon eer by them in accordance wth the Copyright, Designs and Patents Act 1988 All rights reserved: no art ofthis publication may be reproduce, stored in esieval system, or ransmited in any form orby ay means electonic mechanical, photocopying, recording of otherwise without the prior writen peemision ofthe Publishers, Fest publishes 2010 ISBN:978-1-40923719.9 Setin Avenir Rook 9111p Prated in Sloeala by Neografia ‘Text Acknowledgements ‘We are grateful tothe following for permission to reproduce copyright materi Extract 6 deals and review adaped from WowWee FlyTech Dragonfly copyright © WowWee Group Ltd Extract 8 suapted from 'What May Happen inthe Next Hundred Years, The Ladies Home Journal" December 1900 (written by Joh eth Watkins, fe), Used with permission fom Meredith Corporation. All ight Reserved Exit adapted fom "Dont gross out the World’ by Bl Hadoch, a found at hep ww fkids.comiimg/kdnvfash/Don Gross TheWorld sw sit appeased, copyright © 2000-2003 Pearson Education, lnc Allright reserved, In some fastances we have heen unable to tice the owners of. ‘copyright mater, and we would appreciate ay information that would enable us todo so. stration Acknowledgements Richard Alle (Eye Candy Musteation 6t Picture Credits “The publisher would lke to shank the fllowing forthe permlsion to reproduce thei photographs: ‘Key: b-botoms centre Hef: ght op) ‘4iStockphot: Kevin Rus (i): Paulapoto (el: YarOman (th iPandastio (te) 5 iStockphoto: skéesigns (be). Shutterstock: “sunxagjun tl) 6 Getty Images: Colo: Day Production (); ColorBliné Images (teh alrendo images (el Rea Estakbrian (2) Stephen Mallon (be). 7 Getty Images: Dreamight ().iStoekphoto:stockeam;JC559 (6), 8 iStockphoto: AnzSGD (0). 10 Shutterstock: Neil Rous (1) 11 Getty images: Gey Images News (b). 12 Rex Features: Newsphx (cos David Fisher (6). 14 iStockphoto: gioadventures (hy). 15 Alamy Images: Pictorial Pes (t). Corbis Library of Congress gal ve! Science Faction (1). iStockphoto: bllnol (0). 16 iStockphoto: sande (ci). Shuwterstook: Palmer Kane LLC (b) 17 iStockphoto: anouchka {bi adwalgh (er); Ket (be). 20 Shuterstocke Monkey Business Images (21 IStackphoto: june 22 iStockphoto: cto (bP) 23 iStockphoto: shunt (c). Shutterstock kreego (cl). 24 WowWee Group Lia (2). 25 Shutterstock: George Dolgikh (1) 26 Alara Images Justin Kase Zniner(t) 27 Getty Images: ML Harris) 29 Rex Features: KPA / Zuma 1) 30 Getty Images: Peter Dazeey (6 iStockphoto: Maics (0). Photolbrarycom: Martin Ligh 31 worm geocaching.com. 32 Getty Images John MacDougall) 33 iStockphoto: caviosphotos (tl) Fadyukin (cr. 34 Photolbrary ‘om: Paul Rafer (9) 35 iStockphoto: Krakozawr (cr): Juismmoling (bo) Piesive (bi) alexandruragarea (36 Rex Features font Howe (c).37Stackphoto: Neustockimages (1) Mackred (1). 38, Photoibrarycom: Per Magnos Persson (b) 38 Getty Images: Mel tes (2; arabian (cr; Simon Winwall (bi) altendo images (be). 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(0) All other anges © Reutson Education [Every efor has ben mae s trace the copyright holders and we apologise in aance foray wnintentioeil omsions, We would be plested to inser the appropiate acknowladgemn many sbsequent ‘edo of hs pubisUj English for work, socializing & travel Pre-intermediate Workbook John Sydes & Marie KavanaghPearson Education Limited Edinburgh Gate Horow Essex CM20 216 Engand and Assoeated Companies throughout the world, sworpearsonlongman.conliestyle © Pearson Education Limited 2010 The right of Jon Syes and Marie Kavanagh tobe denied as suthors ofthis Work has ben asserted by them in accordance ‘nth the Copyright, Designs an Patents Act 158, Alleights reserved no part ofthis publication may be ‘eproduced, stored in retrieval yster, tarsi in any form or by any means, electronic, mechanical. photocopying recordiag oc otherwise without he pre waiten permission ofthe Publishers, First published 2620 ISBN: 978908237199 Sern Avenir Book 915 Printed in Slovakia by Neograti “Text Acknowledgements Wie are grateful tothe following for permission a seproduce ‘copyright materia Extract deals and review adaped from "WowWee FiyTech ragany copyright © WowWee Grovp Lu Extract 8 adapted from Wht May Happen in the Next Hundred Years The Ladies Home fournal, Deverber 1900 written by Joho Elfeth Watkins, fe), Used with permission fom Meret Corporation, Al Rights Reserved Extract adapted fom ‘Dost gross out the Wed by Bill Haduch, as found at ho _wowfekid comyimkinshyDontGirossOut Teel st ast appeared copyright © 20002009 Pearsons Ecaton, ne Allsights served In some instances we have ben enable to race the owners of copyright materiel gnd we would appreciate any information that would enable ust0 dos, -iystration Acknowledgements Richard Allen (Eye Candy Iustrtion) 61 Picture Credits The publisher would ike a ehank the following for ter kind permision wo reproduce ther photographs (ey b-botton;c-ceare; Let gh top) ‘iStockphoto: Kevin Ruse tl); Paulo (al); YasOman (ct | Pandastadio().#fStockphote: skesgns (be), Shutterstock: sunsaejun (6 Getty Images: Color Day Production (t)CelorBlind Images (tc altrendoimages el Reza Esalian (hh Stephen Mallon (be). 7 Getty Images: Dreamight ()-IStockphto: stockesm 559 (c), iStockphoto: AnaBGD (b. 10 Shutterstock: Nel Rowse () 11 Getty Images: Gerry images Nows (b). 12 Rex Features Newspix (ci); Dav Fisher (2) 4 Stockphoto:ginsdvertares (1S Alam Tesages Pictorial Pees (tl) Corbis: Libcary of Congress: digital ve Science Faction (1). {Steckphote: biel t). 16 Styckphoto seme (€), Shutterstock Paloer Kane LLC (br. 17 Stockphota:anouchka (b)sadwalh cr: Kit (be-20 Shutterstock: Monkey Business Trmages (21 iStockphoto: shun. 22 iStockphoto: uit (5) 23 iStockphoto: hunt (c). Shutterstock: keg (cl) 24 Wow Wee ‘Group Ld: (2). 25 Shutterstock: George Dogikh (7-26 Alamy Images: Justin Kase Zninex (27 Getty Images: ML Hares (9) 29 Rex Features: KPA / Zura 1) 30 Getty Images Peter Dszley| {© istockphoto: Matca (1). Photobbrary:com: Marts Leigh (), 31 wow geocachingcom. 32 Getty Images: ohn MacDougal 33 iStockphoto: carlosphoos (tl) Fadjakbin (er) 34 Photolibrary om: Paul Raftery (tu) 38 Stockphote:Krekozaw (cr) lismmlina (bry Piste (i) alesandeuragurean (96 Rex Features Jonathan Horde (¢) 37 Stockphoto: Neustockimages ); ackred (er). 38 Photlitrrycom: Pr Magni Persson (b. 39 Getty Images: Mel ates (112; arabankye (1; Simon Winall (hi: altrendo images (be) Photolibrary.com: Per Magnus Persson (i/1); Robert Llewellyn (U3) 40 Getty Images: Color ind Images) iStoskphoto: Fadyulthia (I). 41 Photaibrary.comy Trans: World Photos (2. 42 stockphote:tomeng (hunt. 43 iStockphoto: mika) Veni (©). Photoibrary.com: Broo Morandi (0). 44 Shutterstock Monkey Business Images). 48 Corbis: Stapleton Collection (te); Understood & Underwood (€); Bettmann (b). 47 iStockphote hunt, Photolibrarycom: Stove Smith (1), 48 Ronald Grant Archive: Hasan Films. iStockphoto hun (0). 19 noreply@hultoncreativelibrary-___—_— Jot of mistal (ay) more cause of the problem and then we |e ist ght bu, he # ——_— (0? ' 5 (ciscover) what the problem was. than 6,000 times to get ith TT out | | Fortunately, we ? (solve) the problem | {5 (notstop) trying te | yesterday 4 his failures, he said, T6___ 0" | Our new deadline is 25th August. Please + discovered ten thousand ways which let me know ifthis is convenient for yu. | a (not work)’ Failure is part of ; 2pelogie once agin for any problems we § but only if you learn from it. Bison (cause) you. guecess jean) a lot from his experience. Yours truly oS a Martha Hutehin |‘What's best? Ly Comparative adjectives IE] Comparative and superatve adjectives Tl Communication strategies Thanking interaction Decicng on oorties A Comparative adjectives BBB Read this article about time and complete the sertences. Choose the correct answers, The Speed of Life: Why time seems to speed up and how to slow it down 1s time going by faster or slower than it did when you ‘were a child? Most people feel thatthe older they get, the {aster time goes. The question is why? Research shows that people fecl that time is shorter ‘ow than it was when they were younger. One possible answer isthe way we see time: a year is I/10th ofa ten. year-old child life but only /50th ofthe life af person ‘who is 50. ‘Another theory is that the speed of time depends ‘on how much information our minds absorb*, More {information slows down time, Perhaps it explains why ‘time goes so slowly for children. Their world is new and full of new information. Children live ina different ‘world from adults ~a more interesting and a more beautfal one. absorb = to read orhara large amount of new information and understand it 1. Older people think time goes past a more slowly b more quickly at the same speed, 2 One theory says that a year feels as itis. ‘ten-year-old that it does to a $0-year-old five times longer toa bten times 50 times, 3 New information helps to make time go past more asiowy. quickly smoothly, 4 Children find the world more... than adults ating b boring interesting Bd complete these tips about how to slow down time, Use the comparative form of the adjectives in brackets. 1 Don’tdo the same thing all the time - doing the same thing makes time go_faster_ (fest) 2 Try to make your life things to do. (interesting) by finding new 3 itis (00d) to go to different places than the same fone wien you go on holiday 4 You can make your lfe feel (long) your job more often, by changing 5 Try to see things ina fresh, new way. Ty to'be (open). 6 Time doesn't have to go any 80 than when you are 18. (quick) when you ere EB Look at the tips in exercise 2 again. Then look at the things lan and Sue do and decide whether they help make their lives go by more quickly (Q) or more slowly (5). 1 Ian has maved house sictimesin the last ten years. (BD 2. Sue always spends her holidays at her parents’ house in Scotland 3. Sue's hobby is cooking. Her favourite meal i ast lamb, ‘Sho always cooks roast aml on a Sunday. Oo 4 lan loves traveling. This year he wants to go to Nonway in the summer and Kenya in the wintec 5 5 Sue is very active in an organization that helps homeless people and often travels around the country to visit the ‘organization's homes. 6 Ian's the assistant manager ata supermarket. He started there when he left school OoB Comparative and superlative adjectives BB complete this table. Adjective Comparative Superlative small + smaller the smallest ‘experienced ‘more ee experienced reliable the least reliable happy happier gio helpful 5 the most helpful ‘dior the tidiest este the best worse the worst BB complete these sentences. Lise the superlatives of the adjectives in the box (eestor pene it By pe) 1 The worlds most expensive book is Shakespeare's First Folio. Someone bought it for US$5. million in 2008, 2 Ice skates were invented in Finland about 5,000 years ago, s0 ice skating is one of the inter sports. 3-17 of America’s 20, hotels ae in Las Vegas. The MGM Grand Hotel has 5,044 rooms 4 TeaiLunis one of the people in history. He invented paper sometime between 100 and 150 AD. 5 Could this be the job in the world? The Australian tourist board is looking for someone to work on a tropical island for sic months of the year fora salary of £70,000, 6 Paris icone of the sword ‘tourist destinations in the EB complete these sentences. Use the comparative or superlative of the adjectives in brackets. 1. My brother gave me a pink and green tie for Christmas, Its the _worst (bac) present | got. 2. £80)is too much for a gift, We need to find something which is___ (expensive). 3 I think this card is much (funny) than that one. 4 Do you think a book or & computer game isa (good) present for a 12-year-old? 5 The (unusvall present we got when we married was a goat 6 I think this ring is (beautiful and (cheap) than that one. 7. Money isn'ta problem, 50 what the (good) model you have? 8 Myauntusually gives me the {entudgits. She gave me the (ugly) hat i've ever seen for my birthday this year. GB Read these statements and decide whether they are true Mor false 11 The Amazon River is the longest rver in the world, Its about 500 km longer than the River Nile, 2 French woman, Jeanne Caiment, is probably the tdest person to have ever lived. She died in 1997 at the age of 142 Oo 3. The biggest US state is Alaska. I's more than twice the Size of the second biggest US state, Texas 4 The tallest tee in the world is over 100 metres high.) 5 The hottest temperature ever rocorded was 61.2°C in Death Valley, USA. 6 The deepest some whales can dive is about three kilometres. oOReins 98 Look tthe stations oe beow Then ston aed match conversations 13 wih saatons oe 2. giving a thank-you present for helping someone 1b saying you like the way someone looks thanking sorneone for offering to help you do something you can't do saying you think someone hes done something well 000 O08 @ helping someone out of a difcut situation B19 erence centr |__— yeurnew airs. ke ‘nk Tr goo you let Yeoh ha you : Here’ litle something forall the help you've given us. Oh, thank you, they butitrealy A: Don't be silyl You're _ 3 Al your blog. t's full of useful information: B: Oh, thanks. Sometimes | think my posts are a bit technical A: No, not, = even | can understand them, 4 A: Oh no! I've forgotten the cable forthe digital projectox. B: No ve gat one in my office. ll gett ‘A: Thanks, thats You're a 5. A: ustlet us know whet you need ftom the shops and we'll getit for you B: Thanks Mary, but are you 27 \don't want you to goto any trouble, A Donitbe teeno Its only fora couple of weeks until you're well again. EB complete these thank-you messages. Use one word from the box in each gap. lifesaver conference much gift Thanks appreciate Dear Sue, Thank yous 1__ or my wanderf birthday present: the scarf and gave ace beaded the be ery seh for the winter, It was a very generous 2 Thank yoe agai. Lave, Sam Hi Bob, Just a quick message to say thanks for your help organizing | | thes. yesterday. It was.a great success and| really \« all your hard work Best regards, | Janet J Jim, 6 Pr eveig fir te thir ferns, Youre «5 Ton G8 choose the best response in these situations. 11 Thanks for sending the information so quicky. a You're welcome, b Im lad you ie it € That’ great 2 Wow! You look fantastic in that new dress. 2 Thanks, [know Ido. b Don't mention it € Thanks, I'm glad you ike it 3 You did. great ob oxganizing the conference, Well done. 2 Yes, I'm a fantastic organizer bb Thank you, its very kind of you to say so. © Areyou sure? 4 These flowers are for you. ‘8 Oh, they'e lovely, but you dics need to. Oh, Im lad you bought some, € Thanks, no problem 5 can pick David up on Saturday if you'e busy 2 Don't mention it. tm happy 20 help, bb Thats very kind of you. Thanks. € Thats Ok, you're welcome. 6 Don't worry. I'm sure | have a copy of that file on my laptop, send it to you Well dune! b Oh, its wonderful € Thanks, You're lifesaver. 7. The meal was absolutely delicous. You're a farastic cook, Jane. a Yes,lknow lam, bb Oh thanks, Chris. 'm glad you enjoyed it. € I'mnot good at cooking. 8 I'mreally ooking forward to seeing you and Lucy again. @ Yes,soaml. b You're welcome, Yes, we're really looking forward to seeing you, too. 9 enjoyed your presentation —it was very interesting, a Did you really? b Thank you. 'm glad you found it interesting © Thanks. | thought so, too, 410 Thank you for my birthday present, Its great You're welcome. I'm glad you like it. I'm glad you like it t was very expensive. © No probiem.OTe eke saeaes BD complete this crossword, EB Complete this article. Use the comparative or superlative forms of the adjectives in brackets. 7 z 3 a 3 | ‘The 80:20 rule says that 80 per cent of what K+ 4 ‘we do makes up for only 20 per cent of the value of our work. So we should put our time 6 and energy into the 20 per cent of our work that adds the most value 7 We sometimes don’t have enough time or energy to do ail the jobs we have so it is important that we prioritize. Prioritizing means deciding which jobs are the 1 most important (important) and are the ones we need to do Across 1 Having a strong wish to do something and you will not let first, ‘anyone stop you (10) How do you decide if one job is 5 Allowing people to do, say or believe what they want 2_____ (urgent) than another? The without ering or punishing them (@) a (good) way to prioritize jobs isto 6 Abo to wait calmly for along time orto accept dificult takeaé (close) look at them and ask tuations, etc. without becoming angry () which jobs are > (important than 7 The opposite of stupid (11) others. —_ een ‘ Decide which jobs are the most important 1 Sepecre who sesso ond dossitantal e and agenn and aty them ae 2. Someone who has 8 lot of energy () 3. Someone who thinks that good things will happen in the future (10), 4. The opposite of polite 8) Complete these sentences. Use one word from the crossword in exercze 1 in each gap. 1 Itdoesn't matter how energetic and hard-working we are, there are usally more tasks than we can do so we have to prioritize and decide which ask are more important 2 Peto ono of tho most people know. He speaks ‘5 oF seven foreign languages and is interested inal kinds of things from architecture to ciassical music 3. Wo have lost alot of business recently and tm not that the stuation will gt etter in the next few month 4 In my county itis to visit someone without giving them a small present lke a box of chocolates or some flowers 5 I'mnotvery ; I don't like having to wait. 6 Bonita losther job because she was She took photos of ournew products and sold them to other companies. 7. Ournew boss isn't very ; she gets angry if we disagree with her 8 Samis very ; he works hard and doesn't give up uni he succeeds, your ‘A’ tasks. Your ‘B" tasks are jobs that don't need doing immediately but are still important. All the other jobs, jobs that can wait until you hhave time, are the ‘C’ tasks. These are the " important} jobs. Put your time ard energy into doing your ‘A’ tasks first. Forget about your ‘B' tasks until you have finished all our ‘A’ tasks. Then, when you don't have any more ‘A’ or ‘B' tasks, you ccan start to work on your‘ tasks.Org DY going to Ow {8 Communication strategies Offering help 1D Interaction Micking plans anized chaos E GI Read this text about Kaizen and decide ifthe statements are true (Tor false (F. ‘Tim's workplace is not very efficient. But that is going to, change. Tim isnt goingto hire an expensive consultant to give him advice about what to change. He's going to Introduce Kaizen which doesn’t cost anything. Kaizen is a Japanese word: kai means change and zen means good. ‘The theory is simple ~ make small changes regularly and you improve quality and efficiency. Most companies usually wait until they have problems and then make big changes. Another Japanese word is ude, which means waste, When you identify muda, you can find ways to stop it, You can find examples of muda in most areas of a business, e.g. processes, time management, finances and raw materials, ‘At Tim's company, Kaizen isn’t only going to involve top management ~ everyone is going to give examples of ‘muda, Japanese companies such as Toyota and Cannon receive 60 to 70 examples of muda from each employee every year. 1 Tims workplace is going to be more effcientin the future, oO 2. Timis going hie a consultant. oa 3. The theory of Kaizen is complicated. o 4. Most companies make small changes when they have problems Oo 5 Mads is a Japanese word for wast. a 6 Kaizen isn't going to invohe everyone in Tims company. BB ))9 Listen to three people a-< talking about muda and answer these questions ‘Which person is talking about a waste of 1 pope? 2 sul? 3 time? EB +) usten again, Tck the things they are going to do to solve the problems. A limit the meetings to one hour limit the meetings to five people hold meetings standing up start meetings on time not send big ernail attachments have one file forall teams stop printing everything reduce the number of projects have one person to check al team and project work share information with all taams 0000 0000 0008 , 2 3 ‘ 3 : a 3 lint mast fe aay ‘ : 2 3 ‘ not have two teams working on the same project Gd complete these questions and answers. Use going to and the prompts in brackets. 1. A: We're having lot of problems at the moment. B: How are we going to solve (we, solve) them? We (hire) a consultant to help us 2 A: The office is @ mess. B: When (ove, ty) ie? A We (come) to work on Saturday and til it then. 3 A: My inbox is ful B: What (you, do) about it? I need to send you ‘the report, Al (delete) some emails this aftemoon. 4A: Ourcar got stolen, B: Oh nol (you, buy) a new one? Yes, but we (not spend) a lot of money, 5A: don't like my job, | want to leave the company. B: Really? When ou, quit? A: As s00n as | can. {not do} another boring job again 6 A: Lwas 65 last month B: Oh, realy? When ___ (you, retire)? A: Next year.|____ (evel) around the world.Ce GB Rewrite these sentences. Use contracted forms. 1 Iewillbe cold and wet tomorrow {vil be cold and wet tomorrow. 2. Most people will not stop learning in the future, 3 There will be more fee time, 4 She will learn Chinese. 5 [will need to change my job several times 6 Wo will not finish school before we're 18. Bd complete these sentences. Use will and the verbs in brackets. To do list + Finish the presentation ¥ it (contact) Sebastian this afternaon. about the latest figures. + Camplete my tox forms ae. (fill in) the forms now and 13. (mail) theyn tomarron. + Emails : Tf (deal with) the urgent ones first and T°. i (dase the unimportant ones at the, came tinte, + Back a hotel re, (not put it off) any longer oF we 7 (find) one. + Phone Sue it (not speak) for mare than ‘five minutes! + Cancel tomarcow's meeting 14 (rearrange) for next Week when T have more tire, + Check tomarren/s plan re confirm the times. (send)an email and ED Rewrite these sentences to ask questions about the future using wil, Then give short answers. 1 Lifelong learning wl be important for everyone. ‘A: _Wilifelong learning be important for everyone? Yes. it wil. 2 Most people wil ete earlier A: B: No, 3 Employees will need more skils a B: Yes, 4 English will be a second language for most people. ee B: Yes, 5 Mulft-tasking will increase productivity. A ee 2 B: No, 6 Children wil spend less time at school, re 2 Match sentences halves 1~6 with a-f He's going to retire next year Ii phone you tomorow J want to lose ten kilograms this year Air travel wll probably be much cheaper | can't meet you this aftemoon ous ene Students won't use books in the future to arrange a time and place for the meeting, in 20 years’ time. b and travel around the world, d because I'm going to meet Sam for 2 cofiee. © they'll use computers instead £50 /m going to join a gym next week, Gd Complete these sentences. Use going to or will and 2 verb from the box in each gap. (wrote nan aay no wrongs wera) 1 I want to learn a new language so /'m going to study Chinese next year. 2 Please email me the details and | the meeting for you. 3 Hany his exams because he never studies. 4 We some changes that will increase productivity. 51 ‘my debts this month because | can't afford it 6 The weather report said that it today so lets go to the beach!eMac M esr n Onin hue Put these words into the correct order to make requests, 1 me/S10/you/Can/lend? 2 mindyoult/Dorthehwindow/open/i? 3. mefup/Could/pick/yours pmJat? 4. gevWould/a/youmerolas of wate? 5 a/gve/me/youshand/Can? 6 borow/tlyour/May/calculator? BB match indirect requests 1-6 with direct requests af 1. That cake looks nice. ‘a Would you buy mea pint of mil? 2 Icantt concentrate Can | have a piece? 3 Your desk is full of old papers. May | borrow yours? Could you turn the music down? 5 This botle is dificult to open. 6 forgot to tring my dictionary. b 4 Are you going shopping? 4 @ Could you please tidy i? f Can you open it for me? Match requests 1=10 with responses 24. 1 Wsrather warm inhere, a Can | cary them for you? 2 Isanyone going to the station? Yes, Would you lke a lift? 3. These suitcases are reallyheavy. € Sorry. afraid the battery has run out 4 Canthang my coatupher? ed. Sure, May | take your coat for you? 5. | can't read the report @ No problem. How many copies & 'mhaving alot of problems with _--doyeuwant? this presentation, £ Would you lke something to drink? 7 Doyoumind if! borrow your ——_g_ Shall lopen the window? dletionary? Would you like some help with it? Peshaps | could make some suggestions 8 I'm quite thirsty 9 May luse your mobile phone? i Notatall. Here you are, Shall putthe light on? 10 Would you copy this for me? Look at quests 1-10 in exercise 3 agin. Decide whch ar direct (0) and wich ore indo) EF 9) 10 Listen to four conversations. Decide which request are direct (D) and which are indirect (I). 10 20 30 40 GB 2)Listen again and complete these sentences 1A: Do you think! 8: 'm not No take the bus. your 2 A: I've got my English test tomorrow and | can'efind my anywhere to take A That great 3h you to stay for dinner? B: | don't want to be any ra you me with tis email? don't know what to write. B: Yes, Just give me a minute and lilbe right with you. Complete this email. Use one word from the box in each gap. ‘easiest How could OK why happy | bikin, | Thanis for your email The job sounds very interesting. Id be 1 to help you with your Cv,2 meeting up some time this week to talk about it? Is Thursday evening 3 for you? IFthat’s nat convenient, # don't you email me your Cv? 15 send It back to you before the weekend, | Let me know what’ foryou. Best, TracyPEST elite tera GB complete this article. Use one word from the box in each gap. managing run puto dealwith waste effectively (NJ How organized are you? Are you well-organized and good at | your time? If so, you don’t need to your time reading this article about time management, Stop here. But if you often find you 3 ‘out of time and ¢ doing {important tasks until the last minute, then read 01, because you don't know how to manage your time © AA very simple tool in time management is a ‘To-Do list. You write the most important task you have to ® atthe top and the least important at the bottom, Then just work your ‘way through the list, But remember: you can't change the order of the tasks BB mach sentence halves 1-6 with af to make correct, Ed compiete this puzzle and find the hidden word, sentences. Rlelolule|s|r 1 John put off cleaning his windows for so long, Don't put off changing your tyres I never put off going to the dentist 1'm going to put off doing my taxes J | can't put off talking to my mother oon en | put off checking my emails on Mondays because | want to keep my teeth healthy, i bb until my accountant sends me the forms j € because she phones me every week! d he couldn't see out of them. Clues because there are always more than a hundred after the 1 Ifyou ask someone to do something, you make @ weekend, 2 Not the same because its going to snow next week 3. The opposite ofthe past 4 Doing more than one thing at a time 5 fa tax form, for example, is not easy to understand, its 6 Another word for employ someone 7 When something is very untidy, its a 8 A person who keeps records of how much money business or person has 9 When you delay something because you don't want to do it,1 Numbers [Question forme ‘Communiation srategias Persuasion Interaction sales provniation Features and benefits BD Read this article about a high-tech toy. ‘Then complete the table of specifications WowWee FlyTech Dragonfly This flying bug" is not just a toy for kids ~ | had just as much fun ‘lying It as my ten-year-old son. The 28 gram toy flies by flapping its wings Up and down just ike a real dragonfly. thas a top speed of about 30 kmv/h so you need a large room if you want to fly it indoors. Itis bigger than I expected ~it’s 31.2 om long, 8.6 ‘om high and the wings are 42 om wide. ‘The control unit needs six AA batteries, which are not included. The control unit is also used to charge the toy's internal battery, It takes about 20 minutes to charge the bug and when fully-charged it can fly for between five to ten minutes. The control unit has two channels: ‘one to control the wings and one to control the tail, it also has two skills levels: beginner and advanced. I'm still at the beginner level but after a few flights my son had no problem flying the bug at the advanced level When we tested the bug outside, we soon found that itis impossible to fly when the wind is stronger than about five km/h. We also found that we lost control of the bug when it flew more than about 15 metres from the control unit The bug retails in the shops for about USS 40. We had a lot of fun with the bug and think itis worth every cent. bug = an insect Specifications WowWee Fiytech Dragonfly * Length 32.1.6m Height 2 Fen 42em 289 5 ‘AA (not included) ‘ 30km/h Battery charging time 7 6 Us $40 BB Look at the article again and complete these sentences, Choose the correct answers. 1. The bug is for kids. b adults, ¢ kids and adults 2 The bugs wings ae... its body. shorterthen bb longerthan ‘the same length as ‘The writer found the bug... to fy... his son b more difficult ¢ asdifficult... as than easier... than BB write these numbers as you would say them, 2.185 ‘wo point one, eight, five % 500,050 £14.95 2,185 550,000 089-3147-9261 12,850,000 967.254 B08551-411179 _6 Question forms ‘Complete the table with the missing adjectives and GB Read this blog about an electronic dictionary and answer nouns. the quastions. Adjective Noun PS ee 1 heayy weight high joie wide 3 4 length deep 5 | EB3)11 ustento a conversation betneen aca sslesman anda customer and dace f tho statemonts are te (1) or fake 1 The Aptera weighs the same as @ normal ca. a this clectone tionary hat be my 2. The Aptera's top speed is 180 miles per hour o favourte gedges Ie gh and smal an easly 3 The Aptera runs on gas and electric Oo fits into a bag or your pocket. The display is 4 The Aptera doesn't need any gas for journeys less than farge (83 x 44 mm) and shows ten lines of text. s0 miles Oo Twas amazed at how many words it translates, 5 One of the companies investing in Aptera Motors is itonly weighs 190 grams, but it has over five Goode. O_o million entries init. 6 The Aptera costs $50,000 oO ‘Another great thing about its you | can download lots of cferent language BB You would keto find out more about the Aptera 2h, dictionaries. I have to work a Jot with German Look at these answers and write the questions speakers $0 t's ideal for me because the 1 How long ist 2 sandard dictionauy is German-English, Ik 439 em long, | English-German, However, last month Thad | Its 231 cm wide, Spanish-English, English-Spanish dictionary 2 > to lly to Madrid for a week, so I downloaded a | ‘onto an SD card (which you have to buy 3 _? " twahedT0ig separately). I did't need it much in my ‘ ; meetings with my Spanish collzagues because Sel they all spoke very good English, but it was ‘The top speed is 136km/h really useful in the evenings when I was in a 5 > ‘ oo café or restaurant and the staff didnt speake 6 2 | Ttis quite expensive ~ I paid $249 for mine tt only costs US$ 29,900. but if you often travel to other countries on business it's worth every penny. 1. How wide is the display? 83mm 2 What's the height ofthe display? 3. How heavy is the dictionary? 4. How many defuitions does the dictionary have? 5 Does the dictionary come with an SD card? 6 How much does the dictionary cost?(Rael eee mone. Read these phrases used by salespeople and decide what kind of product they ate trying to persuade someone to buy. 41 The price induces sofware, 24GB memory card and carrying case a aflatscreen IVb adigitalcamera © abook 2 Wow it makes you look about ten years younger. You look fantastic init a ahandbag b sunglasses ¢ adress 3. Justimagine what your neighbours wil ay when they see itparked outside your Fuse a anewcar banewsuit ¢ anewhaircut 4. Hfyou sign a two-year contract, we won't charge you for any local calls you make in the frst three months. ‘a amobile phone b business cards ¢ a creditcard ‘5: Book your tidvet now! This offer ends on 15th August. ‘a atelephone b anewspaper c aflight ee PAGRAS UE 6 The lite version of aur program costs €159, but for just €199 you can now buy the premium version with fc months re technical support. ‘a aflatscreen TV b software © awatch EB 2) 12 Uston to a second hand-ar salesman talking to Sorte customers. Which sales techniques fom exercise 2 does he use? ‘ston again and complete the conversation Wie one word n each gop. 1 Good aherncon made, Can hel you? 8:05, ite tobrowa red carout hee A: Ah, the Golf? Wal, it’s only had one careful ‘and no. _the B: Yes, it looks asi isin very good. ‘A; Yes, there's nothing wrong with that car. 'm it with a two-year guarantee. B: Really? A: Yes, there's been alot of interest in that car, so if you're thinking of buying it, don't think too long because 1 that itl sil be for sale tomorow, B: OK and you want £12.000 fort? BB which sales techniques are these salespeople using? Match items 14 with sales techniques a-f 10 [RUTEIEIp Don't mis this fantastic opportunity. Remember this special offer is only for orders received before 31st May. 20). Paris has nover been so cheapl Fiights from as little as €49.95° "The price does nt include airport taxes, or tel 30 Ifyou buy the cooker, we'llinclucke four cooking pots, 8 frying pan and six cookery books. 40 {can tell you're an expertin this area, madam. fsa pleasure to talk to someone who really understands digital photography, I'm sure you'll be impressed with this new model sO ‘I's cheaper, lighter and stronger than other models | nits class, sO ‘When would be the best time to install the satelite dish and would you like us to remove your old TV aerial? 2 List your products features or benefits in threes b Offer a fantastic price € Assume your customer is going to buy your product, 4 Give things away © Say there aren't many products let or they're only available fora limited time. Pay your customer compliments and flatter them,PEST ‘Complete these sentences about some products features and benefits. Add -able or -fulto the words in brackets. 1 You won't find a more comfortable (comfort office chair than the Ergosit 2 The special fiter removes any (harm) bacteria from the water and guarantees it safe to rink 3. can recommend the company PC Doctors, They are friendly, ((ely) and professional 4 Thisisa (wonder! film about the planet Earth and the photography is (beauty) 5 Ifyou are looking fora (fashion), modem watch, visit Our store ~ we have more than 2,000 different made to choose from. 6 Ourhouses are saving materials. {afford and but using energy Bd Decide if these statements are about a product's features (Flor its benefits @) 1 Itis powered by three AAA batteries. 2 It's simple and great fun to use. 3. You only need to use it for five minutes every day to stay fit and healthy. 4 There are six different models to choose from. 5 ts environmentally friendly and you can recycle it 6 It's made of steol and aluminium and weighs 9.5 kg, 7 Ii the perfect way to leam a foreign language quickly and easly 8 Its small enough to fit inside your pocket 9 The touch screen measures 40 mm x 90 mm and displays all the phone’ features. 10 The easy and healthy way to lose weight. oO Oo oO oO oO i) o oO a ‘These extracts from a product presentation are in the wrong order. Put them in the corract order. AQ ‘Our Quest Il solar pane's work even when they are rot in direct sunlight. This means they can be used on ‘any building and in places which do not get many days sunshine a year, London or New York, for example. The: panels are extremely light, which means you can fit thers (on roofs without having to reinforce* or strengthen* them. 8O Now as you all know, you normally have to install solar panels so that they point at the sun and to work best they need to be 2t 45" to the sun. This means that the roofs ofa lot of buildings cannot be fitted with solar panels because they do not face south, but east-west. cO Good moming, everyone. Thank you for coming. My name's Jule Finch and I'm the sales manager for SolarQuest, a company that produces solar panels. Today {7d like to tell you about our latest panels, Quest Il 20 Now there are any questions, Id be more than happy to ‘ry and answer them. — FO So, to sum up, our Quest Il panels are lightweight, con be installed anywhere and the installation is simple and reinforce, strengthen = to make something stronger‘Communication strategies Instructions 1D) tntarsction Learning from play (a WtetelelExelikole) ferelstea GB what do the modal verbs in these sentences mean? Match the sentences with the correct definitions. 1 You mustn't drop litter in the street in Singapore. 2 You shouldn't wrap ppresents in white paper in China 3. You have to drive with yourlights on during the day in Italy. 4 You don't have to eat with chopsticks in Japan, '5_ You should hand over your business card with two hands in, China. 6 You can wear jeans to work on casual Friday in the US. {2 good idea or the right thing to do b notnecessary {forbidden or not allowed not a good idea or the wrong thing to do necessary or obligatory possible or allowed BB complete these sentences. Choose the correct modal verbs. 11 You must /needn’t fasten your seatbelt when the plane is taking of 2. You mustn't /don't need to smoke in public buildings in Ireland 3. Employees needh't /mustn'tuse the office phane to make personal calls 4 Visitors from the European Union don’t need to / shouldn't have a visa to enter the UK. 5 You don’t need to / should save a file before you turn off the computer, oF you will ose it 6 You have to / mustn't pay income tax in France 7. Ifyou want a driving license in the US you must /shouldn't be over 16 years of age. 8 Children have to / mustn't go to schoo! in most counties. EB 3) 13 Usten toa constant giving advice about ving are workin in Gormany and decd there sontencos aro true Morfase (9? 1. Atwork, you may use colleagues’ fist names immediately, People needn't wear uniforms at work People must come to meetings on time. ‘You can use your mobile phone in meetings. 00000 ‘You needn't book a table in popular restaurants ‘You can drive faster than 90 kilometres on motorways. You have to wear a seat belt when driving c You can wash your car any day of the week. 0 GB Complete this puzzle to find the hidden word. ‘Clues Make better You need to do this after a hard day at work. The positive feeling people have about their work To bring in something new, a dress code for example You must obey these in the workplace. 1 2 3 4 5 6 People feel very comfortable wearing these clothes 7 You feel this f you work under a lot of pressure. 8 The opposite of easy 9 This means not just one person butall the people. 1 }O. If something is good for you, itis aEMU elre Aetna Match these sentence halves to make correct sentences. Can you work Youneedn't Do you have You mustn't You must Should | 1 2 3 4 5 6 make private phone calls at work quit my job and find a new one? ‘to wear a uniform at work? from home whenever you want? {90 shopping. | bought everything we need yesterday. fasten your seat belt when you are driving in the car. ED complete these conversations Reorder the wordsin bracket to make questions 1A 2 youljeans/at/work/ Caniweas) B: No. can't. Ihave to wear a suit and te, 2a: 2 (have tolyou/Do/ee a wordbetare 9am) No, I don't. | start work at 9:30. 8 3h: 2 (the reporMsend/nave totoday/O0) : No, you don't Tomorrow will be fine 4 As | want toleave the office early today. 2 (asl/Vfor permission’ Dejneed to} B: Yes, you do. BA: 2 Gin meetings/we/switeh Off/Should/our mobile phones) B: Yes, of course. 6a office/Gan/make/you) B: No, its not allowed 2 (ovivate calsfin the ED complate these conversations Write one word in each om. 1 A:Wtshot in here, _Can___ open the window? 8: No, you____ its not allowed 2A: you have to werk on Saturday? : No, Only fee realy busy 3 A:Doyou___ to call your boss by his surname? 8: No, | T usually cal him Alberto 4 A: don't really ke my boss. Hook fora new job? B: No, you ‘Ask yourself why you dont like him. 5A you need to check my presentation? B: No, I'm sure it fine. ow | ask you something? B: Yes, of course you know? ‘What do you want to 1 complete this article. Use one wor fom the box in each op. ‘encourages increase casual guidelines challenging employees morale ideas Google now has offices all over the world, but all of them share the same informal corporste culture and 1 _casual_dress code. One ofthe company’s 2 Is"You can be serious without a suit? Google wants to make ts? feel important. To improve employee + > they receive free on-site ‘medica eatment, three free meals a day and access to ‘ree sport facilities. To 5 ‘motivation, Google 6 its engineers to spend 20 per cent oftheir fre time working on their own projects. Some of Google's best? ‘come from this time oft ‘Google isa company which wants is staff tobe happy and enthusiastic about their work. Another corporate ‘uideine is ‘Work should be _and the challenge should be fun’ON GB )) 14 Listen to Douglas explaining how to sell something on the internet and put these instructions in the correct order. State your shipping fees Dosome esearch about what people want and prices € Seta low opening price oO Find the right category Oo Include a good photo and an accurate description EB 3) ston agsin and complete these sentences, 1 First, you do some research 2 you have to find the right category for your tems 3 itsclear, understandable and contains ‘as much detail as possible. 4 And ty not to hide any problems because people will probably complain when they get the iter. 5 1 yOu. 6 Finally, don't make them too high. set alow opening price to state your shipping fees but EB complete these sentences, Use one word from the box Ineach gop. zoom in delete password print click save paste select 1 You've made the changes, now don't forget to them, 2 Don't choose a that’s easy to guess. 3 Trynotto the mouse button too fast. 4 Youcan____tormake the text bigger and easier to read. 5 First, copy the picture and then document. Itinto a new To create a new file first ight click the mouse and then ‘create now fle! 7 You can 8 You should’ environment, ‘old files that you don't need ___ all your emails — its bad for the tea trascovals) GB.) 15 Listen 2ome people giving instructions and decide which ere helpful (H) and which are unhelpful (U). 10 bia ii y} 1) Listen agnn and complete the instructions. 1 1 to mix them up. 2 You wash out the plastic containers fist. 3 _ there's the green bin, 4 OKs 2 2 1 ‘your application in a new document. 2 your photo. 3 to put your present jab fist 4 No. back to the top. Delete your date of birth 3 1 Right. insert the bettery into the battery charger. 2 ‘Then you need to plug the battery charger into the power outlet 3 Ittakes about two hours 4 to remove the battery when its chargedD. KAM Interaction | Learning from play @ GF Match idioms 1-6 with the correct meanings af Bd complete these sentences. Use one idiom from exercise 1 throw in the towel Tin each gap. 2 time out 1 Alot of candidates applied for the job. We need to 3 and give everyone a fair interview. ive your best shor 2 It5100 early to give up. You shouldn't because 4 gotoff the hook you think you have no chance. 5 create a level playing field 3. You're working under great pressure. You need to take 6 call the shots some ___and relax, 4. know you think you have ver litle chance of getting the 2 totskea break job because the other candidates have more experience but b to create an equal chance foreveryone you should at the interview and show them what you € togive up can do. @ in charge/make the rules 5 Although Jones is the manager of the company, its really deb i. herge/ake ther singiak wi Davies wo He mates all the important decisions. «© avoid esponsibility for omethingtake no responsiblity bysayng f to tyyyour hardest you didn’t have enough information EB Complete this article. Choose the correct words and expressions. GEOCACHE-GLOBALTREASWREHUNTING = ‘Geocaching isa worldwide game of hiding and seeking treasure thet | Gan)/ should be played bby anyone. Players place treasure or caches somewhere in the world, find its location using navigation technology and then ave fo / shouldn't share its existence and location on the internet. You need 0/ don’ have have navigation technology to play the game. It might sound easy but you * shouldnt / can't always get directly to a cache. Time management and strategic thinking are necessary. Players 5 have t0/ mustnt find the best route. There might be a river in the way, or the eache might be located ‘on the side of a mountain or cliff. The cache 6 can / should also be placed underwater so you might” neednit/ need tobe eble to scuba dive. Before setting out ona search you must / ‘mustn't calculate the risks involved. Match these sentence halves to make rules for geocaching 1 You should respect the environment a then replace it with something else of similar | ere, te | itegal in a cache band then share your experience online with | 3. Write about your find in the cache diary ‘the geocaching community, | | 4 You shouldn't put food items in a cache ¢ so always take your trash home with you. | 6 Ifyou take something from a cache, das this is against the law and children also. hide and seek caches. because animals could find your cache and att )1D) Present perfect. Di vot md aveody 1G Communication strategies Sharing ideas, B interection Deaing with change What's the big idea? - (Ey GB 3) 16 ston to two people talking about amobile phone and decile f the statements ae tr (1 or fale). 1. Kate's grandmother doesn't use the mobile phone that Kate gave her because i to complicated o 2 Kate has thought about buying a mobil phone designed for older people. a 3. The mobile phone John's mother uses has five speedial buttons oO 4 The speed-cial button can ring up to five emergency numbers, 5 John’s mother hasn't had any trouble using the phone. () 6 lohns mother had to read the manval before she could use the phone, Oo EB») Listen again and complet these sentences 1 Yes, wel elder people sometimes have problems using moder technology bocawe he designe ‘comer footres. 2 you about buying her 8 mobile phone designed specially for older people? 3 Nol ‘anyone made phones like that. 4 your mother any trouble using it? 5 been it for about a month 6... and she says she even the manuel. EB complete these sentences. Use the verbs in the box and the present perfect. not work forget update change notread have make decide 1 ve updated the software and now everything's working again 21 the manual so | don't know how that function wos. 3 you. a note of your username and password? 4 My company recently__to let us all work from home two days @ week, 5 can’t get any money out of the machine because | my PIN number again. 6 Sally 7 Fred his mobile phone provider again? | can’t reach him on this number 8 He with this software before, but | don't think he will have any rouble using it sixjobs and she's only 30! G1 complete these conversations. Write the questions. TA: Hi ried calling the hotlin 2 8: No, IRaven't tried caling the hotline. I think | can repair 3: Yes, Ive ordered some more paper Wii be delivered ths afternoon @r 3: No, we haven't updated the files. We'll do itnext week : Yes, Sarah’s sent you the parts you need. Haven't they arrived? BP er 2 : No, the service engineer hasn't finished repairing the jphotacopier. Why don't you use the one on the second floor? Be B: Yee, they've sent the manual, but Ihaven'thad time to read itB yet and already EB ee bout some of the things The Ladies Home Journal of December 1900 thought would happen bythe 21st entry, Which ef the things it predicted have aeady happened and which ones Raver't happened yet? 1. fewillbe possible to tavel ‘rom America to England in v less than three days 2 The population of the USA will probably be about 360,000,000 to '500,000,000, 3. Theaverage American will live to be 50~and not 35 asin 1900, 4 Express trains wil travel at 150 miles per hour 5 Carsand houses will be automaticaly cooled. Colour photography willbe possible 7 There willbe no ‘mosquitoes or fies. 8 Youwillbe able to buy ready.cooked meals from shops like our bakeries of today. {Acoced fom What Moy Hopponin the Next Handed Yor, Tha Lakes Homo © Dacombr 19001 wien by Job Eltth Wats, Used th pemson om Moree Comorston Al fights Resened) EB complete those sentences wth akeady or yo. 1 Have you already sen the repor to headquarters? 2 I haveithad time to ish the product presetation 3 I'mafraid Ive plans now. pad for the light, so we can't change our 4 We haven't had any problems with the new computers 5 Theres an emai ere saying they have ‘camera you ordered, sent the digital & We haven't decided which system to buy 7. Have you spoken to Mike about the idea. 2 8 We've tested the product in the lab, but we haven't tested it in the Feld EB complete these conversations. Write the questions. Use the words in brackets. 1 A:__Have youread the user manual already? {he user manualaiready) B: No, |haver't read it yet 2A _ ? Gournew cameralye) B: Yes, ve taken about 200 photos with it already! 3A 2 {the navigation systemiyed B: Yes, I've used the navigation system and it works very well. Ba _? {that functionvye B: No, I haven't used it yet because I don't know what it for 5A: 2 ithe mecting/siready) 8: No, ithasn* finished yet {the new software/aleady) B: No, | haven't installed i yet; I'l do itat the weekend. GB Look at Henry's lst of things to do. Write about what he has already done and what he has not done yet. Use the present perfect and already or yet. Things to do! F Ghange 2 Phone Sally about the 3 Buy Maia’ birthday present S Collect Steve (6:30 — Terminal 3) 7 Reserve-w-table-at-Betla Lali & Renew my passpart He's already changed the £500 to euros.ee aliselsoclse caw enululncy icles Look 2 these problems Then use the prompts In brackets to moke recommendations, proposal suggestions. 1 el 20 ted when get up inthe morning Lsuggest going to bed earlier. (suggest/go to bed earlier) 2 The affeistonibe a tis are and ther nowhere topak (ecommend Conelby ean 3: What do you thnk we soul do with the money ‘they gave us?. ? (Why orgie char 4: Where shall we open the Euopean ofce? 2 (How aboutvopen it/ Krakow) ‘3 What’ the best way to get from the aisport to your office? (suggest! take/a taxi) 6 How can we get more poopie to buy this product? (eould/reduce the price) GB match suggestions 1-6 with responses of 41 Why don't you look fora house that's nearer to your company? 2. How about going to Egypt fora holiday? 3. What about going to work by bicycle? 4. How about throwing some of these old magazines away? 5. Why don't we have the party on Thursday evening? 6 Why don't you buy a second-hand laptop on eBay? 2 il look into it, but I think its @ bit too hot therein August. b No, tt € Yes, but don’ forget most of us have to work the next day, Fe are some interesting artices in them. Yes, but | lke living in the countryside. €@ I don't think thats a very good idea. It might break down. £ Yes, that would be a good idea in the summer but what about in the winter? ED Read this article about a well-designed office and how it can help staff to be more productive. Then decide whether the statements are true (T) or false (F). According to surveys, companies could be losing billions of dollars because of badly designed workplaces. So what does a ‘well-designed office bok like? ‘Most of us probably think of offices that let in lots of ight, are full of expensive furniture and plants. That is important, but other factors may be more important. Architects recommend designing workspaces that do not just have areas for when we are working alone and. ‘concentrating on specific tasks but that we design workplaces ‘where there are areas for teamwork and exchanging ideas and kaowledge Finally, they suggest designing special areas where ‘employees can socialize and talk about non-work topics such 4s what they did atthe weekend or what they ae planning to do for their next holiday. If there is enough space for these areas employees will be ‘more motivated and productive. And you dorit need to build anew office building; very often these spaces can be created by redesigning old offices. 1 A survey suggests that companies could save billions of 000 dollars by redesigning workplaces. 2. Having a bright office full of expensive furniture and plants is the most imponant factor. 3 Ahitects recommend having area for teamwork, learing, socializing and where you can work on your own 4 Companies also need to have areas so that employees can read books and watch TV. 5 Companies that don't provide these spaces willbe less productive 6. These spaces can be provided in existing office buildings. 00 0DL Tice GD Match phrases 1-6 with collocations a. 1 think about an idea dismiss an idea 2 think of an idea anoriginal idea 3 agrestides © aridiculous ide 4 anewidea ¢ abiilisnt idea 5 acrazy idea @ come up with an idea 6 eject an idea £ consider anidea BI complete these sentences, Use a collocation with idea from ‘exercise 1 in each gap. 1. Jane has had a great idea | think it could save the company milions 2 Serving tea and coffee on the sitport tain is The train's ‘alvays ful and the passengers put their luggage inthe aise. 3 Thats__ I wonder why nobody has thought about doing that befor. 4m afraid we have to more than it saves. even ifit is a good one, ifit costs 5 We always carehuly before we invest init. 6 Could you help me fora new slogan? can‘ think of anything © march stogans a-d with the correct products 1-4 1 Digital camera 3 /Bor of chocolate 4 Toothpaste | @ Sparkling dishes in half the time! » Every bite as delicious as the last. ¢ Minty fresh! d Perfect photos with just one click, GB Read this article and choose the best title a-c a Global advertising b Making contacts im business ¢ Marketing on a small budget 4 How fo sell more coffee Marketing and advertising campaigns can cost millions but there are lots of ways small ‘businesses can find new customers without spending a fortune, Here ae just three. 1 Freebies and giveaways ae an excellent way of marketing for a new company. A new coffee shop could, for example, offer a free doughnut to the first $00 customers. ifthe customers think it was a good dea, they will come back and may bring their fiends. Giveaways help your customer remember you over the competition 2 Loyalty programmes ae a good way of building up sales with existing customers. Examples ‘ofthis ae giving customers points for buying things from you and offering something free or ‘much cheaper when the customer has earned enough points. People wll come back ifthey think they are earning something for ‘ree. 3 ‘Competitions are also a great way to attract customers because people love winning prizes. Be creative and try to make the competition fun; you may even attract theca! press and get some free advertising, Competitions are also a good way of building up a mailing list which you can use later to advertise new products or special offers. BB Look at the article again and match marketing ‘techriques 1-3 with benefits ac. 1 giveaways loyalty programmes competitions help to buld up a maiing list of customers help customers to remember you encourage customers to come backModels of possibilty z Grutwearangomens CComanication strategies Saying no! B interaction Planning a social event } Put it in vour diary DOES nie GD complete tis article. Choose the correct form in tals. 1 complete these sentences. Choose the correct answers 1. Harry has already ieft the office so fo know about te meeting we planned this afternoon, ‘Twitter s a website where people can ‘communicate using instant messaging, ‘The instant messages ~ also known as tweets ~| a wil are about users daly ts — Itnow has mare than 30 milion users allover b@ightnd) the word. gens pret number wil ¢ may ‘won't double inte next few years | | | | 2. The panty starts at eight. |]} certs ver | you come a bit eatlier to help me Itis a great service for busy people who ? may not / won't have time to keep prepare the food? Intouch wits targe numbers of people. Twitter can also post instant news about a Could important events, tke earthquakes and plane crashes, a they are happening and bw this use 4 wil / may not grow in importance. "y Companies now know how they can use Twit to inform customers and © Might ‘spread information about products. This § might / couldnt be a new way of tic accountant 3 Molly is such a fa | mating inte tue, Tmsure she. get the job - ————_——— a could GB Find words and phrases inthe article wich mean the same a the following wal 1 to say whet wll happen nthe utr ¢ might 2 to nerease tice as much 4 The company waso' happy wit ur 2 tohave aot to-do work sowegetihe convact 4 to stay connected with other people _ next time, 5 things that happen @ may not 6 to pass around or distribute b wil € cout ED complet thes conversations. Put the wordsinbracttsin the conect 5 vate amnion hoy ors order to make questions. we nish the projecton tne 1 A: Could I speak to Matt Reynolds, please? ——_ B: Im afd he’s notin the offie. Could help yw instead? (hep! instead// a may yourCould) b won't 2A: can't complete the report without help. © could 8 7 Uohn/know/Might/some/the/nformatirvof 6 me bitbusy tthe moment! 3A: We need 1 send out this listo invitations today. Veal you back ate? —_ a 2 havel\ook/May/aistithe/a) > Might 4A: We won't complete the project on time ou B: ? (us/helpWiil’you) & Could 5A: We have a lot to discuss «wil 8: Excuse me’ 2 (question/auiVa/Mighvosk) 6 A: The report for Mexico i urgent. a: 2 faterthis/youlCould/stay/evening)B future arrangements Complete these sentences about future arrangements. Use a verb from the box in the present continuous. (ave atend schecule invite meet bail 1 The company is building, the new factory in Bulgaria to save costs, 21 ‘the appointment for 2 p.m. to give you time to get here from the airport. 3 We around one hundred quests so we need to book a large room, 4 You__a meeting at 8 am. so don't forget your presentation 51 ry vinwal assistant in Mumbai forthe fst time next Monday although he started to work for me two years ago 6 He at the airport at 2 am, sol pick him up and take him to his hotel Complete these conversations, Use a question word from the box and dhe verbs in brackets inthe present continue who what why where howlong how —— eee 4. A: _What time are you arriving at the aipport ? arrive) B: We're ariving at the aitport at 4 p.m, 2a 2 (ge) B: We're taking @ tan rom the aiport to the hotel Bat tay jere staying atthe Hilton. 4a _ 2 (meet) B: We're meeting Ms Allwood. 5A: 2 (meet) B: We're meeting her because she the head of finance and she can answer all our questions. 6A ____r6stay) B: We're staying for three days ED Rewrite these sentences. Use the words in brackets and the present continuous. 1. We meet aur London colleagues every two weeks. We're meeting our London colleagues next Monday {meet/London colleagues/next Monday) 2 Alan usually goes on business trips five times a year (go on/a business tip/in Apri) 3 Ryan never goes to parties. —_— (not go/the party/next Saturday) 4 Does Claire organize conferences? (Chaireforganize/the next 5 Patrick never fles to meetings. {not fythe meeting in Merch) 6 Do you travel to Incia regulary? (youlavel/ndia/next week?) GB 9) 17 Listen to this conversation and complete the notes about the changes to Laura's schedule, 7 es Wednesday 4h April gy Notes 4:00 meeting with, _ ‘Telephone conference. Lenton ofa wth Pra meting wit x marhaing To M0 briny de eam Si ib ened my. low « 3:00 drive 9 wirpore A edi i 5:00 meeting with Beth Pastponed did EB Listen again and complete these sentences. 2 WS going great, thanks. 11 back on Satresy moming bb Your fist appointment a 8:00 is cancelled. You2___ a telephone conference with Frank in New York instead ‘¢_ John wants to speak to you? him for a working lunch at 12:00, so yous d The 2:00 meeting is sion, but yous to Mike’ office ashe has all day. @ At3:00 you? to the airport for your a with Tony Lee as plannedBB Decide if these expressions are Preparing to invite (P), Inviting (), Accepting 4§)) 18 Listen to three conversations. (A), Saying No (N) or Responding to No ()- Decide wo accepts (A), who hesitates (H) 1 I'd be delighted to come. What time should Ibe there? ®__and who refuses (R) each invitation, 2. Ae you doing anything on Seturcay evening? CO Conversation? ~ 'b Are you doing anything on Sunday afternoon? Oo A We're? ‘mall gevtogether € Sure. See you then, oO shiny house. Can you d Why? What's going on? oO B: Its nice of you to think of me. I'd @ OK. See you around 3 p.m? oO u Thanks. £ Theros a new Jason Deep fim showing atthe cinema. Do you want to ‘come and see it? oO 3A ___tojein us for coffee on Sunday afternoon? 2 B: Oh, Im 33 Tm completely 2 Noto worry. oO booked up the whole weekend. bb Have you got any plans for Saturday evening? oO AN Mave nother | don't think so... Why? Oo d_ Oh, That sounds lovely... but actually I've ust remembered Jane and | already have plans to see my brother and his wife on Saturday. Sor.) €@ We're having a party to celebrate Jack's retirement. Would you like to EB Match these sentences with the correct responses. 1. 'mafraid we can't come. ‘Are you doing anything this weekend? Wouid you like to join us for dinner? Maybe another time. Thanks forthe invitation, Can Ilet you know? anen Yes, we'd love to, (Oh, that’ a shame. Why? What's going on? Yes, but not later than Thursday. OK. How about next Sunday? eance10 GB Complete these sentences. Use the correct form of give and a ‘word from the box. ‘advice message tak smile reason time 1 Could you give John a message, please? Tll him icant make the 2pm. appointment 2 haven't finished the report yet. Could you me more ___? I thnk I need two more days 31a Con 'Riding in Argentina’ last Saturday, About ‘0 people came. 4 OK Everybody mea big s0 can take a good photo, Say cheese! 5. IfS OK totum down the invitation but I think you should a and explain why you can't go. 6 We've been invited to the Queen's garden party. Can you me some. about what to wear and how to behave? BB Merch the different types of party 2 to the correct photos. a Halloween party d binhday pary bb fancy cress party © retvement party «© dinner pany # house warming party 20 ED complete these sentences Us one type of party from exerse2in each gop 1 Tm acing to be 21 next Saturday. Would you thet come tomy -Bithoay party? 2 Ournew house i fished ard we moved ins week We'd love yout come to 3 Ae you planning dress upas a ghestora monster for Janet's. 2 4 Tm dadyou can come to our on Fray Do you cata? 5. Can Ionow your contoy costume fr te ’ 6 AIAVScoleagues re garg this ‘heyte cong tegen o watch EB complete this email. Use one word from the box ‘each gap. attending apologize schedule invitation diary may get-together SR | Hido, Thanks for the 1_to your birthday party. can't ive you a definite yes. ve just checked my 2____andiseethat/m3____a conference on | that Saturday and there's going to be a+ for ‘our suppliers afterwards. feverything is on 5 andi leave at 7 pm. 16 ‘onty be one hour late I's Saturdey, though and the traffic might be heavy so iftim realy lat, or I don't make it, 7 now. Cheers, Belinda ‘Complete the puzzle and find the hidden word, Clues: 1 Another word for aranging times 2. Ifyou don't know your frends have arenged a party, then itisa 3 you're not on time, you'e 4 The opposite of accept an invitation 5. An organization that helps people, for example by giving food to homeless people{13 Countable and uncountable nouns 1B 220 and enough Communication strategies Complaints 1B Interaction Collecting information Special places DRT countable GB 3)19 Listen to a conversation between Bob Thomes, on estate agent and Pat Kennedy, business woman looking fot new ofeos and complete Pats notes, 1 How much office space is “far rend? Me 2 How many cars can park in the wundergranund car park? Approx —__ 3 How much does a parking space cost per car per month? £ 4 How much is the rent far the office space and parking per month? é BB Decide whether these nouns are countable (C) or uncountable (U). 1 time D 7 people Q 2 space CO 8 offce oO 3 shop CO > money oO 4 railway station (10 workplace OQ S restaurant =O 11 sqarefeet =O 6 rent O22 electicty oO EB Here are some things you could ask about a new office. ‘Complete the questions with How much or How many. 1 _How many lifts are there in the building? square metres can we rent on this floor? does a square metre cost to rent? — _ offices are there on this floor? space is for rent? people could work i this office? ‘companies are there in this building? time do we have to make a decision? GB complete these sentences. Choose the correct answers. 1 There i lo of (ere ae alot Dumpty ofce buildings in the city cent. ——— 2 There isn't much/ There aren't much time to find somewhere to move to. 3 There isn’t any / There aren't any good restaurants in the 4 Is there alot/ Are there a lot of space in your office? 5 Is there much / Are there many parking spaces inthe street? 6 There isn't any / There aren't any air-conditioning in the building, G1 complete these tps to help senior citizens ind the right pace tomove to, Use the worden brackets ‘+ Don't move somewhere where 1 thers isn't any public transport. (any) 2. shops near the house or ‘tat? (many) '* Avoid houses or flats where 3. ‘stairs to climb. (a lot of) 4 people in the area who. ip ifyou need it? Having friends or relatives 10 help is always good. (any) * Ifyou don't have any friends or elatives in the area, § community services: available? (any) * Tryto stay active; try to fincl a community where & activities and ‘events for senior citizens. (a lot of)Ere GB 9) 20 Listen to some complaints from guests staying at ‘eo olfferent hotels. Decide ifthe statements are true (1) or folse(F). Conversation 1 1 The 20-minute walk to the beach from the hotel is to0| dangerous. oO 2. The cif path from the hotel to the beach is too dangerous to use. oO 3 The guest says the building work in the new hotel is too noisy, Oo Conversation 2 4. The guest wants to change rooms because the view isn't nice enough. oO 5 The guesté room gets too hot during the day and too cold at night 6 The Nelson suite isn't cheap enough a 1) complete tee emteces. Then on agin sd Conversation 1 a Vim afraid ro) happy with the hotel were in. 52 from the beach and another hotel is being built next to it b Yes, but now its a 20-minute walk from the hotel to the beach because we can’ use the cif path i's 3 and its bang, bang, bang, bang unti'ten o'clock at sight. e’s 4 Conversation 2 dit lovely view but the room gets 5 during the day and it doesn't 6 —_ at night, even withthe air-conditioning on. @ $120! Oh, no, thats? £ ThatSfine. A twin rooms ® that. We'll take Ef Complete these sentences. Use a phrase from the box in ‘each gap. iste0 are too is too much are too mary 4 £7,500 Is. 2. I don't want to go there for a holiday. There ‘oursts there in the summer. 10 much for @ one-week safari tour 3. ItSa nice restaurent, but 'm afaid it__ expensive. 4. They can't he the real thing; they coxiginal _____ cheap tobe 5. Itwould be great if we could see all those places, but it ______ far to drive in a week, 6 I wouldn't want to go camping in a jungle, there insects and snakes there GB complete these sentencos. Add enough in the correct place in each sentence. enayghe 1 | don't think well have” time to vist the museum today, 2 The hotel isn't really cent 3 Dowe have monay to buy the tickets or do I need to change some? 4. 15.80 ken around the lake and that’s long for my first bike ride this year. 5 Do you think the weather will be warm to go camping there in March? 6 We wanted to go skiing, but there wasn't snow. {63 complete those sentences. Put the words in brackets in the correct order. 11 These jeans are to0 expensive {toosjeans/Theso/ ‘expensive/are).I'rn not going to buy them, 2 _ (enough/V/don't have/ money). Can you lend me some? 3 —______thovis/very/in heresttnt open the window 4. im going to complain _ (this moming/hot naterfor@ showerlenough/There wasn) 5 (Geople/Therehtoofin the poollwere/rany) So went tothe beech 6 —___(space/There/on the bus! cenough/wasn't 50 we had to wait for another one.munication strategies , Complaints Read this article and decide whether the statements are true (T) or false (F). Praising and complaining We usually complain about what we don’t like, but have you ever thought about writing to a ‘company to thank them for doing a good job? You expect a company to do a good job, so why should you write to them to tell them they are doing something properly? Everybody likes praise; it helps us to keep up the good work. Without it we might not make that extra effort - why should we if nobody thanks us for it? ‘Companies often send out questionnaires and surveys to ask their customers what they think of a product. This information may be important, but these statistics are never worth as much as a personal letter or phone call thanking the company or the individuals behind the product or service. ‘Compiaining can be useful because it helps a company to make a product or service better but praising is just as useful because it motivates the staff and helps the company to understand what itis doing well. 11 The author thinks we are more likey to complain than to praise, 2. Most of us don't praise because we expect a good service or product 3 Nobody really appreciates praise so why bother? 4. One way of finding out what customers think about a product is to ask ther to complete a questionnaire or suey. 55 The information in the questionnaires and surveys isnt really important. 6 The author thinks that preising is more important than complaining, oO oO Co 00 0 BD choose the best responses to these complaints. 1 Every time | try to open the program my PC crashes ‘a I'm very sorty about that. Would you lke to buy 'b Thats very frustrating for you. Bring your PC in ‘and welll take a look at it It must be your hardware thats causing the problem, I bought this GPS last week but it doesn't work @ Oh dear Well, we'd be happy to replace it. b Thats annoying, Didn't yau read the instruction manual properly? I'm sorry about that. Thats bad luck. Itstopped working three weeks ster the {quarantee ran out a Yes, thats norma bb We'll replace it for free but we'll have to charge you forthe labour Is that OK? €_ You should have paid abit more to extend the guarantee The bill you vent us was for part that we ci't onder. {2 {don't believe that. Someone must have ‘ordered them. bb Thats a pity but these things happen. € Yes, lim very sony about that. We ried up your order with another customers You sent me three copies of his book. only ordered one Oh, really sony about that. ll check our customer data base to see what happened. it ‘won't happen again. bb Realy? Why didn't you send the ones you did't need back tous? ‘¢ What do you want me to do about it? I don't know why you can't find my reservation Here's an email rom you confirming a single room {or three nights, Well, you'e not inthe computer so I'm afraid theres nathing | can do about it bb Yes, wellif you come back on Wednesday. we ‘may have a room for you ¢ I'mvery sonry about that. Ican offer you a double room at the same price.Psi Read this travel article about three cities. Then match each city A-C with the correct paragraph 1-3 ‘This city was planned and developed in 1956 and is listed as a World Heritage Site by UNESCO. Some people love its large avenues and the modemn architecture, but other people hate it.The city’s artficial* lake has an 80 km shoreline Ieattracts alot of wake boarders and windsurfers. 2 This city has @ population of about 4,000,000 and is one of the oldest cities in the world. It fs famous for its mosques, covered markets, palaces and its cafés and excellent restaurants. The mountains, 50 km to the northwest, attract skiers in the winter, The city's transport consists of minibuses. There is no underground train system. D3 With a population of 2:8 million this isthe fourth largest city in the country. Itis located on the shore of a 58,000 kin? lal and although it is not well known for its sandy beaches and ‘water sports this is a great place to do them. The city is home ‘to many famous museums and art galleries, but most people think of the city’s skyscrapers when they hear its name. artificial = not made of natural things but made to be like something that is real or natural shoreline = the land along the edge of 2 large area of water BB Look at the article again and answer these questions. 4 Is Braslia an ancient city? 2 Is Brasilia a good place to visit if you ike water spots? 2. Is Damascus an interesting place to vist f you lke culture and history? 4 Does it snaw in the mountains near Damascus? 5 Is Chicago the biggest city in the USA? 6 Is Chicago a goad place to vsitif you ike ying fon the beach? EB Read sentences 1-6 giving tourist information and advice. Then match each sentence with the correct category 2-f IPR ercers ar nen to a the best time to vst them i ieee erat ser 2 terakes aw. ai its best to take the tran but it can expensive. ~ = A GR, recommend visting inthefourthdistric. 4 You'll need a Jc ifyou mene ist al ‘the major muses and art galleriés in the ay : Og in Oo 6 ‘The old town iefull of bars, discos and small theatres. oO 2 historical buildings b cutue « nrightife parks and gardens «public transport £ shoppingDy First conditional Di itznd whon {Gi communication strategies Agree or cisogrea DB Interaction introducing changes (DETER seyare) GB Mares comence halves 1-8 with ah if wa give the company a discount Mike will probably leave the company if you work 12 hours a day, every day 1 2 3 4 If |havea problem with the computer 5 fl don't finish these reports 6 Hf lose my job 7 We willfire employees 8 Ilibuyanewcar you'l getill and collapse. Ihave to work late this evening if we catch them stealing they may place their next order with us. b d © if geta pay dee, Fifwe don't give him a pay rise. g lack Stef in IF cohelp me, h Hl go to Australia and get ajob there. GB complete these sentences. Use worth and the words in brackets. 1 This television is so old: its not worth repairing (not/ repair) Lets buy a new one. 2. If you want to get a good pension when you retire, is (pay) into a pension ford when you're young 3 Look at that diamond necklace it (be) $250, 000! icant aor it 4 ‘The new exhibition is really (se). l enjoyed it very much 5 fl study foran MBA | might get a better job. But (besit) it? 6 Don't throw out these old comics They might Cc) a lot of money 7. The company is making losses atthe moment. ft (ask) my boss fora pay ra0? 8 ks relaxinsiead (Pot/work) evertime, You should go home and ET complete this interview. Put the verbs in brackets in the first conditional Jeff: We're doing an article on generation Y ~ people born between 1977 and 2002 and their attitudes to work. You're a member ofthis generation; can | ask you a fow questions? Ari: Sure Jeff: First ofall, how od are you and how de you view work? Ari: 1m 27 and | work to lve, not live to work — lke my Dad, Ihe '_works (work) any harder, he ‘collapse (collapse)! He 2 (foe) bad if he (G0) home after ten hours in the office, hae (take) time off woxk he (not relax. Fdon't think its worth it.I don't want to change my job too often but f my job 4 (rot be) interesting, |_(look for another opportunity Jeff: But what about your career? Ifyou 5 (change jobs too often you the top. Ami: 6 (you, be) happy ifyou tothe top? Probably not Jeff: An interesting point. Thanks for talking to me today (not get) to (oe)hen GB complete these sentences with ifor when. 11 _When_I come home this evening we can have dinner rogether. ibe there at seven o'clock 2 ___I woke up in the morning, | always switch on the: radio to get the news. 3 hear Sue tel the same joke again, I'l go crazy. 4 We won't get tickets for the show we don't book them today, 5 you think your staf are stealing, you should instal video cameras. 6 Il probably go travelling in Asia for six months 1 7 ‘we don't recruit more top people, we won't be competitive. 8 You'll hear from us. next week, we look at your application BB match sentence halves 1-8 with a-h, Then write for when to complete the sentences. 11 You can get any job you want ¢ 2 John can help me with the drinks 3 You get a gold watch from the company 4 Just ask fora translation 5 You're going to miss your fight 6 I want to buy shares 7 What are you going to do 8 always take my mobile with me 2 _____you lose your job? » you don't leave now. © If __ you have the right qualifications. d_____ you don't understand the text. e | go on holiday. | need to be available all the time, f you retire 9 the stock market opens tomorrow morning. h ___ he arrives early ED complate these sentences, Pt the ver in brackets in the correct frm 1. We ‘ll ask _ (ask) for directions if we can't find the restaurant, 2 We. (not star the party until the quests arrive. 3 We had a great time when we ___(go) to Argentina 4: Ihwe work 3s a team we. 5 ifwe ong. 6 This TV's very ol. Fit breaks down again we (not repait it {be} more productive _(not leave) a big tip the waiter might be 7 We (not sign) the contract unless we reach an agreement 8 |___ {wait) outside the train station when you arrive, (Match the beginnings and endings ofthese sentences to make quotes or syings 1 An ounce of action € When the wel by, Nothing inthe wo is worth having Apicture {something Is worth doing (Only a life lived for others we know the worth of water. (Benjamin Franklin) is worth a thousand wards is worth a ton of theory. (Frieckich Engels) is alte worthwhile. (Albert Einstein) ifit comes too easy. it worth doing well Alber EinsteinC Communication strategies Agree or disagree GB complete this article. Use one word from the box in each 92p. 421 Compete these conversations. Use one word or Phrase from the boxin each gap. Then isten and check “public secret permission reinstall habits chain branches theft ‘When the supermarket ! Lidl was ‘caught spying on its workers, top bosses from the firm said they were as surprised as everyone else. Detectives installed tiny, 2 vvideo cameras in the shops. The detectives collected information on employees’ work 3 , their private lives and their Junch and bathroom breaks. ‘The scale of the spying in stores throughout Germany and the Czech Republic shocked the 4 . It was a major news story for several weeks. So will Lidl give up filming altogether? The company said that with 3,000 5 all over the region that wouldn't work. The cameras are necessary. The company will 6 the cameras in the supermarkets ~ for the protection of the employees and to guard against But this time, the company will tell employees and ask them to give their 8 The employees will also be able to watch the films at any time, BD Look at the article again and decide if these statements are true (1) or false (P 1. The company Lidl was spying on its customers. 2. The top bosses knew about the spying. 3. The detectives only collected information on how the employees did their work. 4 Not many people were interested in the story. 5. Lidl wont install the cameras again. 6 The employees will know about eny new cameras. 0000 OO (worth but they're expensive security guards search staff could hte theft. why don’t we 1. A:I'mnot sure about CCTV cameras in the 1 rest area. Lidl vied it and got very bad publicity. B: Pethaps its a better idea to reward staff who report employee? 2 AWe?, ‘a consultant to give us advice on what sort of staf training we need, B: Training is aways 4 it 3A: All the stores in London have § in uniform at the door. They look tough. I'm sure they stop people even thinking about shoplifting B: Yes, ¢ ‘Are they really worth it? 4 AS07 just hire more sales staf? B: And we could specially tain them to look out for shoplifters and employee theft, 5 A: Maybe we need to® our sales staff, B: Yes, but they'll complain to the union and we'll find ourselves in the newspapers, too. EB») Locks the conversations in exercise 3 andr stn debin, Decal Bis arecing (lr esogreing (Dm each 1@ 20 30 40 50 EB match sentences 1-6 with the correct responses a-f. 1 It 100 dificult. a Yes, and he's very friendly. 2.Tom is very good at his job. b No, he won't ike it. 3We cantspend anymore —_¢ Yes, we need more time. money. And its less expensive than 4 That blue shirtis verynice. the yellow one, SHewon'tagree tothat. Yes, it very complicated, 6 The schedule is tow short. No, we're already over budget.Pa Tiere ect as GB complete this article. Put the verbs in brackets in the correct form. Do you do enough exercise to keep fit? Or are you planning to get fit when you retire? f you 1____ (not do), then read on... You? {not need) to jofn a sports club ora gym if you want to get or stay fit, In fact, one of the easiest and cheapest ways to get some exercise is walking. And you can do this at any age. If you walk regularly it your heart, too. Jogging gets you out in the fresh air, butif you* (not used to) running, don't start by trying to do a mini-marathon. Try to run for five minutes and add a minute or two ‘to that slowly until you can run for 20 to 30 minutes without stopping. a week yous ‘Swimming is ideal ifyou § BD complete these sentences with ifor when, 1 you don'tdo any exercise, you'll saan be unfit and overweight 2 people get older, they tend to do less exercise 3 your kids go to school, they'll be taught to play a lot of different team sports 4 you're interested in losing weight, why don't you ny this diet? 5 I finish work this evening, I'm going to play squash with Tom. 6 you cycle for an hour, you'll urn about 300, EB Notch verbs 1-6 with nours/noun pinass 0-40 make allocations 1 give a yourlifestyle 2 install b money 3 eam © advice 4 setup d oxercise 5 do machines 6 change # an experiment 3_ (help) to exercise the muscles in the lower part of your body and walking Is good for What's the best way to keep fit? ‘Cycling is another good way to get ft. Studies show that if you requlerly cycle more than 30 km (be) 50 per cent less likely to have a heart attack, (have) problems with your bones or joints. A 20-minute swvim will exercise nearly all the major muscles in your body. G1 complet those sentences. Usa one callcation rom exer sin the correct frm in each gap. 1 Wet planning to_install_oxercse machines. inthe Sal restoom to help employees keep fi 2 Can! yousome ___? Don't resign from your job. 3 We to find out which jobs require the most walking 4 I'mgoing to completely my staring today, I want to be fitter and healthier 5d rather have an interesting job than alot of 6 You don't look very well You need to more Start by taking the stairs not the lift every day.E) The passive By Active and passive ‘Communication strategies Tum taking By Interection Promoting an event That's entertainment! Rees GB Read this article about micro- ‘budget films and decide if the statements are true (T) or false (F). Micro- budget films What do The Blair Witch Project and Pather Panchalihave incommon? ‘Answer:They were both very successful flms and they were both produced for very little money - they are low- or micro-budget films, There is no official definition of what low-budget films or micro-budget films are but an action flim costing USS10 million would probably be called low- ‘budget;a documentary costing USS10 million would not, Micro-budget films are usually made by young or ‘unknown directors who cannot get money from the big film studios. One example of a successful low-budget film is The Blat Witch Project. It was made for US$22,000, butt earned over US$248 milion worldwide. Perhaps the most famous micro-budget films were made by the Bengali film director Satyajit Ray, his most famous being The Apu Trilogy (1955-1959). The first film In the trlogy, Pather Panchall (1955), was produced on ‘a budget of US$3,000. Many flm critics say itis among, ‘the greatest films of al time. 1. A micro-budget film is any fim costing less than US$10 rmlion to produce, Oo 2 The big film studios often give young or unknown directors a micro budget to make a film, oO 3 Successful micro-budget films can make a lot of money. oO 4 Pather Panchalis one of three micro-budget films that Satyajit Ray produced between 1955-1959, 5. Many film critics think Pather Panchaliis one of the best fms ever made. c BB Decide if those sentences from the article are passive (P) or active (A. 1 They were all very successful lms. @ 2 They were all produced for very litle money.) 3. Micro-budget fms ae usually made by young orunknonn directo Oo 4 The directo, Rober Rodrigue, hired mostly amateur aciors a 5 ‘The fist fim in the logy was produced on a budget of US$3,000. oO 6 Many film cfitics say its one of the greatest films ofall ime. 0 BD complete these sentences. Put the verbs in brackets into the correct passive form. 1 Star Wers was released (release) on 25th May 1977 by 20th Century Fox. 2. The three Lord of the Rings movies, New Zealand, (fim) in 3 Casablanca {often describe) as one of the greatest films that has ever been made. 4 The film The Dark Knight. hero Batman, 5. Slumdog Millionaires @ British flm about a young man who is one question away from winning 20 milion rupees. It ——— [shoot in Mumbai, Incia, (base on) the super 6 Singin’ in the Rain ‘iim ever made, (rank) as the greatest musical GB Match these films with the correct genres. Film Genre 1 Star Wars a fantasy 2 Sleepless in Seattle b romance 3 Austin Powers € comedy 4 Shrok action 5 Singin’ in the Rain e scrfi 6 The Lord of the Rings musical 7 Psycho 9 horror 8 James Bond Casino Royale animated8B Active and passive BD Look at the photos of two unusual restaurants. Then read the sentences and match them with the correct photos. 1 itis located five metres below the waves of the Indian Ocean, 2 Guests cannot see anything, The restaurants completely dark 8 3 You can't read the menu in the dining area of the restaurant. 00 4 Guests are taken to their tables by blind waiters and waitresses. oO 5 You can watch topical ch swim past while you are eating your dinnes Oo 6. The walls are made ofa special plastic so the diners can s¢e through them. oO 7 You can be forgiven far drinking out of the wrong glass. 8 The restaurant wes builtin Singapore and transported twits curent location by ship. Oo BB Look at the sentences in exercise 1 again. Decide if the sentences are active (A) or passive (P), Which sentence has an active and a passive part to it? Active: Passive: Both: oO io) a oO a a ED complet these sentences. Use the vrbsin brackets in the coves orm actie or postive 1 The restaurant isn't very big, It only (seat) about 30 guests, 2 I'm sony, this table (reserve) but that table over there is fee, 2 Alte herbs and vegetabies (row) by local 4 The chefs (coo¥) some of the meals at your table, 5 The steak __ (serve) with chips or jacket potatoes. 6 Allourdessents (homemade) 7 Most of the staff (peak) English and Japanese. 8 Imsony, but we {ot accept) credit cards £8 Unsiche- Bar, Bolin, Germany EB tthe word nthe boxint the correct categorie in the table below beans cauliflower diner peas snack bar beef chef duck pork soup ea chicken lamb potatoes starter canteen cook main course | estat waiter carts dessert manager side dish waitress places to eat meat vegetables staff parts of a meal cats Gd Complete these sentences, Use one word from exercise 4 in each gap. a Lasked the 1 to bring us the menu but he forgot bb I think I'l have tomato soup as a 2 ‘and roast duck asthe don't like the food in the affice + s0 | usually buy 2 sandwich or a hamburger ftom the on the comer This soup is cold. Could you take it back to the kitchen and ask the ® {to heat it up, A Ithaa Undenweter Restaurant, Maldives€ Communication strategies Turn EB 3) 22 Look at she communication styles axe below. Then listen and match the correct communication style to each conversation 1-3. a Interrupting is rude. The speakers usually wait until someone has finished speaking before they say something, b Interrupting is acceptable and it is important to show you are involved. Sometimes more than ‘one speaker says something at the same time. e The speakers pass the topic to one another quickly and everyone is expected to say something. Interrupting is OK. Conversation 1 Conversation 2 Conversation 3 00 BB.)23 wher were the questions inthe fst conversation? Complete the conversation: Put the wor in backs inthe correct order Then isten agin and check. Conversation 1 A: We're going skiing in Switzerland next month, B: Are you? You'lllove it. 1 2 (ckied! Haverbefore/you) ‘A: No, this wll be my frst time. Tien’ going to teach me. : Really?2 2 (When/Tim/skildidy learn te) A: He leamt to ski when was in Finland. He Ci Ah, yes, of course, | forgot Tim stayed at Turku University B38 _ 2 (@ good/nelIs/skier) ‘A: Hal I don’t know but he says he is, C: Well, make sure he doesn't make you ski down the: ‘Mattethor on your fist day 9. EB 3) 24 Put the second conversation in the correct order. Then Isten again and check Conversation 2 {S00 you ae both experts on the area. Can you recommend any resteuronts there? Qo Ah yes, thatis a vor nice area for sing. My husband, kiaus, and | went sking there soverl times before we got marred oO We're going sking in Sitzedand next month, We've booked! a room at» guest house inthe canton of Valais, Yes, we'e staying in Bagnes, Do you know? Oo Yes, there was a very good one, but I'm afraid | can’t remember the name of tow, fl have to ask Kaus. CD ‘The skiing conditions are usualy very good there in March, Are you staying near Verbier? Oo Yes, | know it very well. It in the valley. its only @ ten-minute chive from Verbier. G 325 Listen to conversation 3 again. Do the speakers davelop the conversation by asking questions or by changing the topic? BD Develop and complete this conversation by asking auestions : Fm going skiing next month, No, its my frst time. Zermatt in Switzerland, Oh, i's wonderful there. — 2 Yes, we're staying in a lovely hote! right in the town centre. PER er eeer Just ten days. We'd like to stay longer, but Chris has to be bback at work on the 7thDOS TTeeeeincackaieevoas The information about two festivals, The Runring of the Bulls in Spain and the Lantern Festival in China, has been muddled up. Read the article and underline the sentences which are about The Running ofthe Bulls “The Festiva of San Fermin takes place inthe old partofPamplona, _ The San Fetmin festival showing bulls and Spain from 6th ~14th uly every year. Its most famous event is celia ‘The Running of the Bulls. The Lantern Festival takes place on the Fifteenth day ofthe frst month of the Chinese calendar The festival dates back tothe thirteenth century but the 825.metre route that is run today began when the bllring was builtin 1844.The run begins 4.00 am. when a rocketislt Emperor Wudi ofthe Han Dynasty declared tas one of the most important festivals in 1048C. During the festival children go out at night with paper lanterns. tis a dangerous festiva:since 1924, 14 people have been killed and over 200 have been badly injured. The organizers hand out information (with safety tips) before the event. The nights full of bright colours and lights. Some of the lanterns have riddles* inside them which can be pulled out and read. ifthe reader knows the answer, they win alittle prize when the bulls have entered the ring, young cows are then released into the arena. Another important part ofthe festival is eating sweet rice dumplings* called Yuan Xiao. Each area has its ‘own special way of making them. riddles = questions that are often confusing and have funny or clever | rice dumplings = round lumps of rice mixed with water and cooked in boiling water GB complete this article about anther festival that takes place in Rajasthan, Ica evry yer Put the verbs in brackets in the correct form. The Elephant Festival The Elephant Festival is part of the ancient spring festival of Holi It ___ (holo) every year in Jaipur, the capital of Rajasthan, India The elepnents 2 (paint) and decorated ‘rom head to toe with beaut jawellory and there is a "peauly’ competition where experts and tourists 3___ (decide) on the best decorated elephant, During the festival elephant polo” + ‘play) and there are also races and a tug-ol-war* competition between ten people and an elephant. Musicians. (play) traditional music and everybody 6 (dance) in the famous Chaugan stadium. polo = a game played between two teams of players ‘ho normally ride on horses and hit a small bal with long-hancled wooden hammers | tugrof-war = a contest between two tears who pull | ‘opposite ends of a rope against each other1) sing forme DD sing and -ed adjectives Communication strategies Compliments 1B interaction Entoraining guests Politely does it GB ow good are your meeting manners? Answer the questions inthis quiz and find out. 0 5 have ister ewan acyou wart stp 8 tein to ics bOKto send an er sytg thet the treeting iat 400 pi tomorow? 1 Yes youarethe boss yu can decde where and when to No ging people soit time means some people may not be ale ta come Holding mectingsin the afternoon is aways a god iden. © 6 nestng interest meeting wom h your company © bi ticines petro jouteyetrgotienosmcon ive ral our bos 2 Witing theemallinthe meeting wou be rude You shuld doit soonas the mewn ver b Leave the meeting and wre the mal fom your fce €Satchon your laptop or sma phone and qu wite the tmestage Inthe mesg © s2reone has jst ena goo presentation. How en you ou eae Itseats 25 people 18 You should invite at least 20 people bb Sen cut an invitation to 30-35 people because some people won't have time to come. Onlyinvite people who need tobe there © 527 peop tong thet phones onin meting hat val you do? ‘2 Tellthe participants to leave thee phones outside, bits OK astong as thecallis connected with busines, ‘© I'S OKifthe phone is switched to vibrate’. They can leave ‘the room fi’ really importas 2 bybangingyourtandon he table b byeapping Therein ight way. Soe cates wil cag others ay tang the hanson the able, © vouravedecissed the points you wanted to tlabout How ‘hou you fish he meeting? 2 Tele pripanstheyhad amazing eas even hey iat. b Thnkeverone forcing simmarzewhawas aged and what as tobe dane now. Iz evrynetochat rv minutes 9, about he went, sit yey ding, thet oy pans. vibrate= shake quickly and continuously wth very small movements Lok a ne auz again Find two examples of toch af the eloning ‘An -ing form 1 asanadjective. an interesting new idea 2 as the subject of a sentence. 3. after a verb showing you ike or dislike something ED complete vise sentences. Use one ver fom the boxin the Eertect form in each gop tak anive see mix invite give 1. Peruvians don't mind their guests__30 minutes late fora party 2. Americans seem to enjoy money they earn, ‘about their jobs and how much 2 In Spain, people arent keen on__ guests to thelr homes but f they do, tinlcates you are avery ood end 4 The French don’ ike ther business wth please 2 you should avoid taking about business when you are socaiing with ther. 5 Russons ike theirhost. small presents, such as flowers or chocolates to 6 Koop both your feet on the ground in Egypt. Egyptians don't like the bottom of someone's shoes; showing someone the bottorn of your shoe is considered to be insulting.CITI B G26 Ustento two people taking about aholdayin EB Look a the vextsin exercise 2 again and match thom to Tukey and decide the stotoments are tue(T} or false (F._the comectcourves a-c below eam 1 Pete thinks Turkey is one of the most interesting countries he’s ever been to. oO 2 Pete thinks that Turkish people are very friendly and hospitable. 3. Bridget was embarrassed by Pete's behaviour in a restaurant, oO 4. Rob is amazed that someone they dh't know paid for Pete and Bridget mes a 5. Pete and Bridget had a terible experience in apak 6 Pete and Bridget went 1 an underground city o Gd complete this article about hospitality in different parts oF the world. Write the correct form of the words in brackets. Guests should not be_ (suprise) at being taken toa restaurant because homes are often small. Ha quest is staying the night, they may also be alowed to take the “| frst bath. Unlike Western hospitality styles the hast wil ‘ty to ook busy and eave the guest with the feeling tat [1 everyting is being cone to make them fel (ax) and at ease | 20 ‘The people here like giving and receiving gis and you are expected to giv your host a iti you ae invited to their | home, Your host may even be (isu you don't bring a small git with you. Flowers are normally only GI complete these sentences. Choose the correct form of iven to women. An expensive bot of wine aso makes 2 he acjectivesin tac. 00d ait here but avoid buying vodka asa gift Whatever 1. My next-door neighbours interested / interesting in steam gittyou decide to buy, make sureitis____ (intrest. engines. 30 2. His presentation went on for ages and it was relly bored / The poole here are usually informal so dont boring be (shock if people call you by your fist name. | 3 Would you be embarrassed / embarrassing if you were tis common to greet someone with ‘G'day’ or ‘G'day, | voted employee of the year? mate. t's common to ite guests to your home fora 4. Tho film won three Oscars but | thought twas rather bebecue. When you ae eating hold your fork in your lett disappointed / dseppointng, hand an your knife in your gt hand, Kangaroo meats 5 Iwas totaly exhausted / exhausting after uning that considered a delicacy but you may be (surprise) marathon, to know that alt of people living there have never tried it 6 'm sorry | wasn't concentrated / concentrating. What did you say the problem was?1 People don't expect to be paid compliments very often C, Communication strategies Compliments GD ead tis atte about paying compliments at work and decide if tho statoronts aro tuo (7) rf). Paying compliments at work works Paying compliments at work has never been, more important than its today ... not because people expect them but because they don't ‘expect them. Most of us are more interested, in what we are doing. We don't take the time to. compliment others about the work they're doing Most of us expect the boss to tell us we have done a good job from time to time but have you ‘ever thought about paying one of your co-workers a compliment? Some studies say people who pay compliments are seen as being smarter and more intelligent. When you pay someone a compliment is also important. Compliments work best if they are given immediately after someone does something well. The longer you wait before giving praise, the less effective itis. ‘Should you praise your boss? The answer is yes but be careful and make sure your compliments are not too obvious or too frequent. The old saying, ‘Flattery will get you nowhere’, isn't true. If you flatter and compliment your colleagues, they will respect you and this will help you to get to where you want to be. atwork. oO 2 Most people don't expect their boss to praise them.) 3. Some studies show that if you pay compliments people will think you are more inteligent. oO 4. The sooner you pay someone a compliment, the better C) 5 Itisnot a good idea to compliment your boss too often. 6 People won't respect you ifyou compliment them at work, Oo ED march compliments 1-6 with the correct situations a-f, “That was a really interesting talk Itreally suits you. You look great It smells absolutely delicious You always have such great ideas. really lke the way you've decorated ths room. | don't know what I would have done without your help. You're so kind. Someone has just suggested a solution to a problem. Someone looked after you for a few days while you were il Someone has just had their hair cut. Someone is showing you around their house, Someone has just finished giving a presentation, You are having dinner at someone's home. 4 Thanks for inviting me. It was a brIL_ nt party. 2 That dress makes you |__ ten years younger. (| | Ed complete these compliments. Write the missing letters “| 3 Bus eas ts you: | 4 Thats a w nd ff |ides, Why didn't | think of that? if | | The photos you took of our wedding are Ent svc. Youre so Lmtd. 7 That aftershave you're wearing smells «lly nc. @ Thiscakeis_bs tly dtc |POST einen GBB hats the best thing to say in these situations? Choose the best answers. 11 You are picking up an old school iend from the station. alts great to see you again. How are you? bits nice 2 meat you. How do you do? tis always a great pleasure to see you. Can I give you e lite 2You are giving a parry. One of your colleagues is with her husband. You have never met him. 2 MrPetorson, its nice to meet you. b Mr David Peterson, how are you? Hello Dave, Im glad you could come. 3 You have invited some guests to your home. You want to ‘ell them that they don't have to ask you forthe biscuits and coffee on the table. a Serve yourselves please. b Please help yourselves. Please take, don't ask 4 You have invited some guests to your home and want to make thern feel elaxed 2 Please feel free to take anything b My home is yours. «Please make yourselves at home. 5 Your guest has just arrived at your home. He is wearing a thick, heavy coat Can I take your coat? b You must the window? 1 hot in that coat. Do you want me to open «Please feel fee to remove your coat 6 Your guests are leaving Ws nice to see you b Now its our tu to vist you ¢ 2s lovely having you BB who would say these things, the host (Hi), the quest (G) cor both (8)? 1. Thanks for inviting me. Hi, its great to have you with us. Please take 2 seat, Its lovely to ee you again. These biscuits are nice, Are they homemade? What a fontastic view. Would you lke same more? evounen oO oO Oo a oO Oo oO We must try to see each other more often in future. 3) 27 Complete this conversation Use one phrase from the box in each opp. Ten isten art check { ‘You were very lucky What a fantastic view you have from here. eThanks dts lovely to see you, too. ‘© Anyway, do come in. f make yoursef at home and {g Would you lke anything to drink? L h These are for you. —— Celia: Tony, it's lovely to see you again, How are you? Tony: Fine thanks. 1 How are you setiing int ‘the new house? Celia: Oh, just fine. 2 and give me your coat. I don't think you've seen the house yet, have you? No, the last time | saw you was when you were thinking about buying it. I's in a lovely area. 3 to find such a lovely old house. Celia: Yes, and the price was justright. | said | could’ afford more than £250,000 and | managed to get the old owner to accept £245,000. Anyway, come through to the living room Thanks. « Oh, Tony, they're beautiful. You should have. Don'tbe silly Its just a litle something ... Wow! Tony: Yes, its lovely. Ona clear day we can even see the coast. 6 ‘A.cup of tea, coffe, ora fut juice? Oh, acup of tea would be lovely thanks. OK, well? help yourself to the biscuits 8 Vljust put the kette on.10) Present perfect By Present perfect ve past simple ‘Communication strategies Public speating 1B interaction Job ntenviens A, Present perfect Fed this article ond decide ifthe statements aretrue (or falso The Most Unusual Job in the World? King Charles 1 said that there must aways be six 2avens* at the Tower of London, otherwise the kingdom of England would be destroyed. So for ‘ore that 350 years there have been ravens atthe ‘Tower and also Ravenmastersto look after them. Detrick Coyle has worked with the ravens since hh left the army when he was 39. He became a ‘Ravenmaster’ assistant two months later. He has had the top job of Ravenmaster for over ten years ove He feeds the birds in the morning. a fanchtime and in the evening but they don' always behave themselves and sometimes he has to ‘dismiss’ them for ‘bad behaviour. 1 1986 a raven called George had to be ‘moved 10200 in Wales for damaging TV aerials. Another task the Ravenmaster has is running 2 breeding programme". Since 1987 the Tower has bred ‘more than 17 ravens. In 1995 the Queen presented Derrick withthe Royal Victorian Meds for his work. Derrickis proud of his job. Afterall he says, ‘Who cls can say they area Ravenmaster?” raven = alatge, black bird breeding programme = to keep animals in order to produce babies 1. There have been ravens at the Tower of London since ‘Charles tl was king, 2 Derrick Coyle started work at the Tower of London when he was 30. 3. Derrick has been the Ravenmaster for more than ten years 4. Derrick has moved at least one raven to another location since he started working at the Tower. 5 The Tawer bred 17 chicks in 1987. 6 The Queen gave Derrick a medal. He has had the ‘medal since 1995. Career moves 0 C 00 0 Reo abut Si Alan Sugars acer np the verbs n racetsnt the reser poet or ps spe Sir Alan Michael Sugar ? left (eave) school when he 2___ tbe) band 3 (star) seling products such aS dgaretie lighters and cheap elecvical goods out of avan he ‘ {ouy) with his savings of £100, Sir Alan 8 (set up) the electronics company Amstrad in 1968, in the same year he & (marry) his wife, Ann, He is now amult-milionaire and has an estimated £830 million, Since 2005 Sugar? (stan in the ealty TV show The Apprentice. There® (be) five series so far and Sugar? (be) the bossin each since the series began. ‘This means he has to fire a candidate" every week. "You're fred! 19 now (eecame] Alan Sugars catchphrase* in both the US and the UK candidate = someone who is competing in a competition or has applied for a job catchphrase = a popular word or phrase that people useCEE ensconced GD 9) 28 Listen to the conversation and answer these questions. Have David and Sue seen each other in the last few months? Who does David work for now? How long has David been with SoftX? How long has Sue been with Patchwork Communications? 1 2 3 4 5 6 When did Carlos’ company lose a major client? How long has Carlos had fis business? BB 9) Usen again and complete the conversation. a Yos, that’s right ... Hey! Sue, Sue Yates.1!__you for years, b Yes, after Kennedys, Ijoined SohX. 13 with ‘them for about ten years € Patchwork Communications. fm their sales manager. I've been with them 4 I martied Carlos and we moved to San Diego. d_ His company develope sofware for mabile phones. He sett up 5 buthe § a major clen ast year. EB Complete these sentences. Use for or since in each gap, 1 haven't seen Luigi __for_ ages. How is he? 2 We've lived tere __Pete got a job with Brighton & Hove City Council 3 lived in London __six years before | moved to New York 4 Ihaver't seen lan 2007 when he left the company. 5 Hes been the team leader about six months, 6 [haven't been on any business trips to the USA — along time. 7 We've been very successful we opened a store in China, 8 She worked at a law firm as.an intern__ six. months GD ch sentence contains one mistaken each sentence find the mistake and correct since. 1 thave wanted to go to New Zealand for sow a docamentary about 2 have been to uriversiy rom 2002 = 2005 3 We have lived in his hous since five years 4 have had my fist car for five years and then | bought a motorbike, 5 Have you ever went to Canada? 6 Tom is working here for about six months. ED Look at thse tities, Then reorder the words to make corect sentences in the preset perfecto pst simple Hary started working for Texas Instruments in 1999. the past Tow the future 1 since/Hamry/working for/has been/1999/Texas Instruments Greg and Janet got married in 2008. < + the past now > -~« 2 have beer/Greg and Janev/since/maried/2003 Beatrice moved to ‘Stockholm in 2000. the past the future the past 4 teadi/The Lord of the Rings/has/Ali/just Beatrice left Stockholm in 2006, now the future 3 lived in/six years/Beatrica/Stockholm/for Ali started reading All fnished reading The Lord of the Rings The Lord of the Rings > Tow the futureRSet rere ew ne eiselsei! GD Read this article with tips about giving @ presentation to ‘an international audience and answer the questions. Speaking to International Audiences When you give presentation to an international audience, remember that what works in your country may not work in other cultures. Starting your presentation witha joke may be OK in soine cultures, but people rom other cultures may thinks unnecessary or even rude. ative English speakers often forge to speak slows, ‘leat and use simple language that non-native speaker wil able to understand, The sameis true when experts give presentations: they sometimes forget that ‘people may not understand specialized words Watch your audience carefully —if you think that some of them do not ‘understand, top and tr to make tat point lar. faropean and Japanese audiences expect the speaker togivethem much more backround and detals than an American or Canadian audience, who willbe mare interested inthe big picture and finding out what the bottom ines. ‘tiscommon forthe audience to dap at the end ofa presentation, but that is not universal; people fiom some Countries bang their hands on the tablet thank the speaker ‘Soremember: whats right n your culture snot necessarily right in someone ese 1 Istelling 2 joke at the start of a presentation always a good idea? 2. Why ist often difficult to understand native English speakers? 3. What do experts sometimes forget? 4. Why should you watch your audience carefully? 5 Are American audiences more interested in details than European or Japanese audiences? 6 In some cultures do people bang their hands on the table if they don't ike a presentation? 3 3)29 Listen to the beginings of five presentations and decide whether these statements ar trv (1 or false 1 The speakerin resentation 1 stars by telng the audience a surprising fact or statistic. oO 2. The speaker in presentation 2 begins the presentation with a short joke. Oo 3. The speakerin presentation 3 is factual a 4 Tho speaker in presentation 4 starts by asking the audience to think about a problem. a 5. The speakerin presentation 5 tolls the audience a stary ‘bout something that has happened to him Oo ED Match sentence halves 1-8 with a-h to make beginnings of presentations. 4 | remember when a how many millions of dollars a year are lost because of shopliting? 2 Have you ever wondered bon the way to the presentation this moming 3 Did you know that ¢teling you something about our activities in the USA, 4 Imagine for a second d Hist started work 5 Idliketo start by that a computer was developed that was, more intelligent than 6 Something funny f almost 17,000 people happened to me live on every krn= ‘of Monaco? 7 Albert Einstein g protect the once said: environment? 8 Are you doing enough fh Imagination is more tohelp important than knowledge’KM Interaction Job interviews GD Find 16 words that are connected to work. They are written horizontally, vertically and diagonally. P[R[olslele] ty] s[™ afx[r[efaim[x|efala afe[Ri[wis]zfuly] u[n afi fofuly[ifefsfala Flafy[m]«[r[alalclo efols|s[elalx{-[ le alelelalzialifalele olFlrlifcfefyelr[x z[xle(mle[ctfolylelr efofs[ [rf foln[oly BB Match jobs ac with skills and personal qualities 1-8. 3 5ee bree knows a lot of interesting things about the area doesn't mind seeing blood 's prepared to work 2t night and whenever likes walking and working outside in all weather is good at explaining the results of tests eVonsone i$ good at typing and spelling enjoys working with lots of different strangers and foreigners all day ) () 's good at organizing schedules and has excellent telephone skills 1ere's an emergency ED Decide if points 1-8 in exercise 2 are skills (8) or personal qualities ( GB Meter interview questions 1~6 wth the covrect answer 1 How long have you worked fr Bish Aiways? 2 Canyoutell me why you aphid for this or 3 Whatkind of raining have you done since You sated wor? 4 Have you ever made a serious mistake at work? 5 Tellme about the lst projet you worked 6 Couldyou tell me what you ink your gycatetsvength st 2. I've done two courses in customer care and a Spanish language course. b Yes, helped to train my department to use a new IT program. © Forabout 12 yeas Yes, think its being able to work well in a ‘team. DE 6 Yess tthink hove thesis you need and OO Inver interestedin a new challenge No, never. Ive made a few litle ones though, but everyone does. O00 oOo oo OOo O00 G Read job adverts 1-3 and the candidates’ applications a-c. Then decide which job each candidate is most suitable for. ee ‘You ore hord working, flexible ond prepared to work around the clock if neceszry. You are an expert in Word, Excel and PowerPoint, You speok French and English Rvenily and ore willing 6 trove. We are looking for someone who i friendly, polite ond ‘olable. Must be prapored to wark ot weakends. An intrest in electronics would be goed but is not o must RRs cee SoliGroup i looking for a portime receptions for ur headquarters in London, Your moin responsibilities will be to greet visors ond to deol wih security matters, The ideal condidate will have a bosic knowledge of fur or ive languages. A wand as you wil se from my CV, I worked as sales asistane {at Medlaword for 15 years but lost my job when the store closed. Iam flexible and good with people. apeak some ‘Spanish and Portuguese. B cr mow that my daughver is tschool. worked asthe junior ‘manager ae the Bridge hotel uneil 2005. really enjoyed ‘working with ll the foreign guess we had and organizing ‘tips and tours for them, cS and am currently employed asthe team assistant but I donit find the work vey challenging or interesting ove travelling and spent ayer in Pais when I was studying, Ican write about 120 words minute and...10) Pastcontinvous Past sine ve past continuous [G Communication strategies Making exces D Interaction Storytelling Memories DRS Ties Read this article about the founders of the Rolls-Royce Motor Company and decide if the statements are true (T) or felse | How Rolls | Met Royce Henry Royce (1863-1933) and Charles Rolls (1877-1910) came from completely different family backgrounds, | Henry Roye és parents were poor and he started working 1 In 1875 Henry Royce was still going to school. when he was nine yeos od - oO 2 Royce was building motor cars ia 1901 oO oO Charles Ralls came from a rich family and was educated at Eton* and then Cambridge University. atthe heen haem . . 7 3. Royce thought the fist car he bought was very good! |) ove worked fora sahy company anda sve and decided to buy mero of them Jobs before starting his own business making electrical 4. Rolls bought one ofthe first three cars Royce produced. CJ pparts.The business did well and he bought his first carin | 5 The first three Rolls-Royce cars were made in 1904. () 1901, He thought the car was unteliable and he soon told | 6 als was ing car when he ded } his colleagues that he would bullet his own car-and to ‘3 c vis igh aanditos EB complete she answers to theta qustions. Use the verbs In 1904 Royce produced his fist thre cars He sold in brackets in the past continuous | one ofthem to Henry Edmunds a fiend of Charles Rolls. Tia ee onkean broke your lea? Edmunds showed Rol his car and aranged the famous 2 A: Wereyou mguithone sehen you met Ave? meeting between Rolls and Royce The meeting was 2 B: Nov! "etuch) in London then «great success and the two of them formed a partnership, 3. A: Where was George when | phoned the office this, | Rolls-Royce Ltd, in 1906. moming? | Rots whowasabointzestesin aolanes asi Bee ae four years later when the tal of the plane he was fying broke off. Sadly, Rolls wil also be remembered as being 4A What you were doing at this time last week? 8: | had an appointment in Oxford at 2:30 so | | the fist Briton to have been lle ina plane crash, | (probably drivel down the motomay 5 A: Why did't you take an umbreia wth you? Eton = the most famous public school in England B: Because i (oot rain) winen | left the flat this (2 public schools a school which spa for by the morning parents not the government) & A: Were you sleeping when | called? 8: No. (rotsleep).|_—___thave) a showerPast simple vs past continuous 3) 30 Listen to sc stuations a-f and than match them tothe eovrect pictures 1-6. EB Match sentences halves 1-6 with a-f to make correct Sentences about the pictures in exercise 1 1 Jones was sleeping 2 When the man cut his finger, “The mountaineer was climbing up a mountain When the waiter tripped, ‘The jogger was running in the park The secretary was tying to change alight bulb she was making a sandwich when his boss came into the office. when the dog attacked him. when she got an electric shock and fel off the chaic the couple wore reading the menus when his mobile phone rang. sonnets onne GD complete these sentences. Put the verbs in brackets in the past simple or past continuous. 11 (dive) along the highway when | (heat the news on the radio. 21 (meet) the man of my dreams when I (stay) with my sister 3 My wife (break) her leg wen we. ba in Switzertand last winter 4 Ofcourse know what | (do) at 5:30 this morning: | Gleepit 51 (wal) down the road when | (sip) and. (fall. 6 My computer (crash whit (write) you an email 7 Tom (have) iunch when someone {break into) his office and {steal hi laptop. 8 When the fre alarm (goof (oe) in ‘a meeting with one of our suppliers. GB What do these text messages mean? Write the abbreviations as words. 1 cu@a 2 RUCOMING LER? 9 HERES A? 4U 4 OK,GRA! CU ZMORO 8 6 See you at eight, ‘NEI GOING 2 JAKES 2NITE? ICUR@WoRK 1 PLS CALLMEB4U COME 8 THX 4 LETTING ME NO. WILL UBL? Gd Match these replies to the correct text messagk exercise 4. a YERJAY & ME. MAYBE JANE 2. CUTHERE » FRAIDIDON'TNOTHE ANSWER ‘YDON'TUASK PAT? © NO.WESHOULD 8 ON TIME OK, TLL 8 THEN e YEPWORKING 1é 2NITE. HAVE 2 MEET A DEADLINE { OKWILLCALLUB4ILEAVE g YESTLLBWITHUINANER 1h TILL2MORO, THEN oo0g00000 @€ Communication strategies Making excuses ‘Complete these sentences. Choose the correct verb. 1. Thanks for remembering / reminding me to buy some flowers for Kate. 2. | forgot / left ny papers in the conference room. 3. Can you remember /remind when they said they would 4. vesent them an email to remember /remind them that we need the plans by Monday. 5 Can use your phone? m affad | forgot /left mine. 6 She forgot /left her passport at home so she wasn't allowed on the plane GB compote thse sentences. Use the corect frm of remember, renin, forget o leave in each gp. 1 Does ths photo cemind you of anyone? 2 Doyou think ‘my bag in the taxi? 3 Imus ___to buy some duty ree perfume for Claire when we fy back 4 Don't anything valuable in the room. Putitin the hotels safe 55 Who’ that man over there? | talked to him this morning, but Wwe his name, 6 Ibrahim phoned this morning and ime to send him the report. 7. One of he frst things I can house in Sussex. is my grandparents’ 8 ts strange but | always i itn the tain. my umbrella, Last week BD Match apologies 1-6 with excuses af, 11m sony Ym late. (Cops! Sorry! | broke the window! {fm afraid I've spilt some fruit juice over your carpet 1 2 3 4. Im sory | got so engry and shouted at him. 5 Imatraid | forgot to get that hook you wanted. ‘ I'm sorry I can't come to your party. Itwas an accident, | don't usually behave ike that | promise I'l buy it for you tomorrow. ‘The trafic was terible. ''m flying to Brazil that weekend, Vl pay to have it cleaned of course. GB Lock at excuses on exercise 3.agnin an answer these questions ‘Which excuse(s) 4 say has tempor thing and they dont normally do things ike that? © 2 exon the person didn't mean to do it? Oo 3 say something ese was (pany) esponsibie? = CO 4 promise or offer to pur tings ight? oo GD Reorder these words and phrases to make apologies and 1. Lforgov'm sorry that/yesterday/to call yourbut it was 2 really busy day 2. I've keptinaiting/youll'm sorry/The meeting took longer than | thought it would. 3 the presentation/m atalavin my office lef /but Il call Tom and ask him to emai 4 | won't/I'm afraid/on Saturday/be able to come. forgot we're visiting Anne’ parents. 5 you'll have to/your name/remind me off'm sorry but / can never remember names. 6 twas my coffee /eribly sorry. thoughVOh, lam/Let me buy you another one, PB complete these conversations. Use one word/phrase from the box in each gap. ‘a problem b Iilbuyyouanew one. ¢ Thats d Tlsend itto you fist thing this morning. @ Forget # My train was delayed because ofthe cold weather. 1. A: I'm sorry | forgot to email you the repor yesterday, B:2____ OK. Askang as | get it by this afternoon. 2A: I'm sony was late for the meeting, 3 B:No4 understand, 3A: Host your dictionary I'm so sorry. must have left it in the café yesterday morning. 5 Be it Itwas an old dictionary anyway.DES Mores GD Match the beginnings of okes 1-3 with endings a-c. 10 ‘Ajudge was punishing three men because they had broken the law. Their sentence was three years in the desert. He told them they could each take one thing with them, The frst man decided to take an umbrella so thathe could have shade whenever the sun was shining. The second man decided to take a water bottle so that he wouldn't get thirsty. Finally, the third man decided to take a car door, 20 (One day three men were sitting on a train. One of the men looked at the guy sitting next to him and said ‘Hey, do you want to hear a really funny joke about accountants?” The guy next to him replied, Well, before you tell that joke, | think you should know that Ym two metres tall, weigh 90 kilos and I'm an accountant. And the guy sitting next to me is ‘two metres tall, weighs 100 kilos and he's an accountant, too. Now, do you still want to tell that joke?” 30 Two bankers were having a meal in a restaurant when six armed robbers burst in, They lined the guests, including the two bankers, up against, a wall, and began taking their wallets, watches, etc. While this was going on banker number Cone put something into banker number twos hand. Without tooking down, banker number two whispered, ‘What is this?” Banker number one replied a ‘It’sthe $50 | owe you! b Latera reporter asked him why he wanted to take that particular object with him, The man replied, ‘ifit gets hot, | can roll down. the window! ¢ The first guy said,'No, I don’t want to have to explain it twice! BB 9/31 Listen to a conversation and decide if these statements are true (Tor false (F 1 The man was thrown out of university for behaving badly. 2. The man crashed his fiends cars 3. They took the keys and moved the cars when Bob ‘and Pete were dancing. o 00 4 When Bob got tothe carhe unlocked the crivers door!) 5 When Pete came Bob wos stil tying to open the car, 6 Bob and Pete first thought they had the wrong keys bbut not the wrong cars EB 2) complete what the man and women sid: Choose the correct form of the verbs. Then listen again and check. 1 don't believe it. You, wild? What kind of things, did you do? / were you doing? 2. For example, we once had / were having @ party at our house 3 Sowhen they were dancing / danced inthe lving room, we ‘ook the keys and moved the cas. 4 When Pete and Bob left, my flatmates and | were going / went upstairs 5. Bob was still ying /tried to open the car when Pete arrived. 6 Yes, but they weren't noticing / didn't natice they had each other cars unt the next morning,D would Di Second conditional G Communication strategies Differences of opinion D interaction Making your caso The right choice BD 3) 2 Listen to a reporter intervi people about ‘what they would ike to do if they won the lottery. Decide if the statements are true (T) or false (F). Interview 1 1 The manis a regular lottery player, 2 The firs thing he would lke to do is stop working and cydle around the world Oo 3. On his return he would like to become a writer. oO Interview 2 4 The women would buy 2 luxury flat and an expensive con Oo 5 She wouldn't want a sports car. a 6 She thinks that spending the money would be a full-time job, oO Interview 3 7. The woman wouldn't do anything with the money 8 She would give half the money to her family. Oo © The woman knows which charity she would give the money to, Oo BB )sten again and complete the conversations. Write tne word or contraction in each gap. Interview 1 1 And what ifyou won? ‘with all that money 2 Well I'd give up work and then around the world ity bike if| could and then Interview 2 3. Excuse me, do you mind i ask you what with the £32 milion if you won it? 4 No, ‘a sports car —an Aston Martin ora Porsche perhaps. Interview 3 5 Of course, dear. Well, a thing realy 6 I don't really know yet, dear, but ___ give it to one of those charities where most of the money goes on administration, EB complete these sentences using would and the words in brackets 1 dike (ike) a window seat please 2 (you/prefer to) pay cash or by credit card? 3 think | (rather have) them in brown, if you have them in this size 4 (hate to ly back without visting Madame Tussauds 51 (‘ather not wait for itto be transtated into Spanish, lets get it in English. 6 {notiwant to) work for them! Look they only pay £1,300 month, 7 it (be possible) to have some food brought to our room? al (love to) see it.6B Second conditional BB Read part of an internet forum for unhappy employees, GB 3) 33 Complete this interview. Put the verbs in brackets, Then complete answers 2-cbelow. Use one phrase from the inthe correct frrn, Then listen and check boxin each gap if you took the money ifone of your colleagues refused to accept the cut I would talk to a lawyer “The company work for has asked the six employees in my department to accept @ 50 per cent cut in salary oF risk being made redundant. | like the job | have and | woulde’t want any of my colleagues to lose their job but'm not sure how long I can live on 50 per cent fess money. What should !do? 2. _ was fred last week but | wasn't given any reason or warning and my boss told me that i wasn't happy with the decision, would have to 90 to court. Im not sure what fo do. if went to ‘court and won, | wouldn't want to work forthe ‘company again. 3.) My company has offered me six months’ salary to leave. ke my 0b, but i don't take the money, ‘maybe they wll make me redundant for nothing. ‘What would you do ifyou were me? Interviewer: So, tell me, what you would ' take) with yout. 2 fthishappened to me, | would fel very | aie ‘angry: you feel you were unfaidy dismissed, Sam: Erm... 1d? (take) my bile phone, some make-up, b —____________ how long de you o ‘Wink you would need to fad another job? Ask and... lots of pizzas. yourself what would happen if you accepted the Interviewer: But ifyou? (be) ona deal but dich’ find a job forthe next six months Sipser Lana GEIS phone. wouldnt (wor. € __Thisisa dificult question and | can understand There wouldnitbe a signal ur dilemma, What do you think would happen os aro sam: Thataoesit mater. there ‘what your colleagues decide to do. $__ (not be} signal, td just (olay) games ont ————— Interviewer: And why would you”, (oeed) make-up? Youd® {be) alone on the istand. BD match questions 1-3 with answers ac in exercise 1. EB Locket questions 1-9 and ansnersa-cn exec ey EGER BTC ‘agin and detide if these statement ae tue (or false (eeuel pa 8 ar Problem 1 | . tolook ice 1 ifthe employees don't accept salary cuts, they wl al be fed pesalany cuts they oO Interviewer: OK. Andallthe pizzas? 2 The forum writer thinks the person with this problem Sam: Simple. love pizza. should qu ther job Problem 2 3. The person who was fred thinks if he won the court case, hhe would still go back to the company. oo 4 The forum writer advises getting legal advice. Problem 3 5 The person dosen't know whether 10 accept the money 6 The forum writer thinks the best thing to do is to accept the money. 00C Communi tion strategies Di Complete these expressions. Choose say or tell 41. How do you say/tellthe time with that watch? 2 Tom, are you OK? Please say tell something, 3 I don't think he was saying / telling the truth, 4. What are you tying to say / tel? 5 I can't say /tellthe difference. They look exactly the same tome, 6 mot very good at saying / telling jokes. BI complete these sentences. Use the correct form of say oF tallin each gap, 1 David o'dock said__he would meet us at the station at sx 2 Excuse me, could you office is? me where the post 3 Please ai you to back those files up yesterday! 5 Tim afraid | cant 6 What de you think he wal rise? hello to Sarah for me when you see her you that over the phone. iflask im for a pay es of opinion EB 3) 34 Put this conversation in the correct order. Then listen and check. B: Do you really think we'll find a better offer? ‘A: I'm not happy with our paper supplier. | think we should look for a new one, 0 B: No, I don't think we should. They/ve always been reliable. A: Well... maybe you're right but | stil think we should ack some other companies to send us offers ‘A: Well, 'm afraid | think their papers too expensive. B: What’ the problem? We've used them for years and we've never had any trouble with them. ‘A: Yes, but we could ty to find a cheaper supplier of the paper we use now, B: Yes, but we've tried using cheaper paper and it jammed the photocopiers. A: Yes, Ithink we wil o00a0q0000 G1 complete this dialogue. Use one phrase from the box in ech gap. ‘aves, but you bWe could € Don't you think dWell,erm...can @Dowe have to flim afraid A: Fike to.g0 to leeland for a hoy this year: Bi: leeland? you go swimming there? The water must be fearing ‘A: The sea’ cold but there are lots of hot springs there. Be probably have to pay a lat of money to use them: think we should go to somewhere warm and sunny where we can sunbathe and swim inthe ea for ree. AS 90 to somewhere hot and sunny again? ‘ its a bitboring ying on the beach all day? Bo lying on the beach doing nothing is my idea of 9 perfect holiday ‘A: Well ve got a goodies, 6 fy to eeland this summer and go fora two:neek holiday in the Bahamas in the winter. B: Hmm... actually that sounds like a good idea Hot springsPGS cliehetincese: B complete this crossword puzzle. ae F os Across 1 The plane crashed into a forest but luckily all the passengers and i crew, ® [ F 6 The coastguard Paul Waugh put his 7 life at__~_ when he climbed down the clifto rescue Faye Harrison. (4) 7. Coastguards are people who help sailors, fishermen and swimmers when they are in © 8 This museum is open to the from 9:00 a.m. to 5:30 p.m. (6) 10 A high piece of land or rock with a very steep side, usually next to the sea (5) 11 Lifeguards: the lives of dozens of people last year. (5) 12 How you would feel if someone did something to you that was unfair or unacceptable. (6) BB How good are your survival skills? Do this quiz and find out. 1 Which of these three things could you use to starta fire? a water b snow © ke 2 What would be the most important thing to have f you were ina survival situation? a food b water « aknife 3 How long do you think you could survive if you didn't have anything to eat? ‘a abouta week bb about three weeks © about six weeks 4 You were on a small aeroplane when it crashed into.3 mountain. Nobody is seriously injured. What should you do? 4 stay near the plane and wat to be rescued 'b getaway rom the plane as quickly as you can because it could explode «climb down the mountain and hope to find help 5 if you were lost in a forest orjungle, what ‘would the safest thing to eat be? a fruitand berries b plants insects 6 You are in the forest when you meet a large ‘bear. What would be the best thing to do? a don't look t the bear and walk away slowly b runawayas fast as you can « lie on the ground and pretend to be dead 2 To save someone who isin dangerous situation (6) 3 You are lucky to be alive! You could have when that ges bottle exploded. (4) 4: The opposite of dangerous @ 5. Hfyou hold onto something with your hands but there is nothing to support your feet, youare a 9 You're my hero! You saved ny @1A, page 4, Exercise 1 4 Christof: Hi. My name Christof and im from Gerrany, m working as an intern in the New York office of an international bark ‘This ie my fret me in New York and I love it because its so excting and lively, The only [problem is have to work much longer hours here: Fm not so keen on that! But thats ‘normal inthe US, hope Ihave 2 chance to Vist Chandrika while Fm bare, shes a friend ‘of the foray, 2 ‘Chandrika: Hello, my names Chanda Team for nc. Fm working as an ‘manager in Vancouver at the moment Vancouvers a fantastic place, telly Hike the people they're so friendly but don't ike ‘the westher~its too cold in winter: arly stayin one country longer thar a year. m off +0 Australia next. have friends ther. 3 Jenny: How's going? Fm Jenny, a student ‘rom Australia. This my gap year and Im traveling around the world by plane and tran, love to travel. | sometimes miss home, bat | phone home regula. Right now. ™m checking out London, | ove the shops but | don't ik the weather much — tains all ‘the ime. Formy neat wip, want to visit CChandka when she's back in India. 4 ‘Chun Hua: m an MBA stucentin Munich, My name is Chun Hua | come from Chang ‘Chung, a iy of fv millon people in China, work hard, which lenjoy, and get up at 7 am. every day 6.90 tothe university tibray. Vike Borin Because tsa very clean city but Lunforunately the food isnatso good here. | enaw Chestof fom the university. think hes in the US atthe moment. 1C, page 6, Exercises 5 and 6 1 A= Msn, = Woman ‘A: Do you mind | borrow your car this evening? B: Sorry. tm afraid need it myself this evening. 2 ‘A= Man, B= Woman oui have ancther piece of cake? B: Please help yourself 3 A=Womas 1, B = Weran 2 ‘A: De youmind i) open the window? Ws 80 bet inher. B; No, not at al, Go ahead. 4 A= Woman, B = Man ‘A: May | use your laptop for ten minstes? B: Feel fre. A= Woman, B= Man A: Do you mind eave halfan hour early today? Not atall ‘ A= Non, B= Woman ‘A Could boron your dcionan? B: Sure Hore you ae 2A, page 8, Exercises 1 and 2 1 C= Cathy Wong, R= Richard Wiis C:.Good moming, BRD Soflab. My name's Cathy, How can help you? RR: Oh, hello. My names Richard Wiis. im having problems instaling 3 program, MoneyWis ‘Ci Which version of Money-Wise do you use, Mr Wits? R: The lates version, eight point oh. (OK, MW. usta moment: put you ‘trough to technical support. R: Thankyou 2 C= Chis, K= Ken C: Oh nal Not again KG: What the matter Chis? °C: The computers frozen ts the thie time this moming and the lest time ithapperied fost an hour’ work, K: Really? How annoying, fm going tothe TT department for a meeting ina minute so FA ask one ofthe technicians to come and have 2 look at your PC, ‘C: Thanks, Ken. That be great 3 A= Woman 1, B= Woman 2 ‘As and im sure a hardware problem. B: OK, Ilsend somaone round, but could you also check that realy isa hardware problem by runing diagnostics test? A: Ei... a diagnostics test? How do ldo that? B: Ob, is very simple. f you have a couple (of mutes, tell you what you have to do ‘sf ell you back bt later and. ‘A: Ohno, (have time. Lats do itnowe 4 K = Kate, B= Becky Bs Hi Kate, fm caling about the repo. I'm afraid I an't open the file you sent me, Hi Backy OK, I resend it Bs I don't thnk that wil help, Kate, K: Why noe? B: think you're using a newer version ofthe ‘rogram. only have version five point ob, K: Ah yes that could be the problem. i ‘save the fl in version five point oh then. : Thanks, get bock to you | tl can't ‘open it 2B, page 9, Exercise 3 1 1 dottoter atmall dotcom 2 Mara underscore Sanches ot Caifornia hyphen gardens dot org 3 ‘yw dot howe and home, al one word, dot co dat uk 4 en dot blogs dot ct dot com forward sash deartom, ll one werd 5 won det ergroup, all one word dt com ‘onward slash news forward sich latast dot php 6 dot maler— thats, a, 2,r=at mattson~ that m, @ double tis, 0, n—dot 2D, page 11, Exer H= Heinich, G = Giuseppe H: Hi Giuseppe. fs Heinich here. G: Hello Helnich, Where ae you? Hm sil on she usin, but ibe atthe station in 0 irre. 6: OK," come and pick you up. He Oh thanks, Giuseppe. Thats very kind of you Its no woul. bein red Min H: OK Looking forward ta sosing you, G: Looking forward o seeing you, too 2 3C, page 14, Exercise 1 1 ‘A= Woman 1, B = Women 2 ‘A: Something relly sly happened tome today. ergot where | parked my ca B: How wmible! What de you do? A: | spent move then &@/ minutes looking for B: You poor thing! Atleast you found i, 2 ‘A= Man 1,B= Man 2 A: | passed my diving test yesterday }: Thats great! Congratulations! Was it your frst test? A: Yes, Itwas, And my Dad gave me his old <2rs0 lean go where | want now, ‘Actually, could you give me a ila lit into town?A= Woman 1, B = Wornan 2 ‘A: You know | entered that singing ‘competion? Well, won i 'B: Wow! Thats fantastic! Were you on TV? A: es, las, Last Saturday. 1B: Oh not | missed it, Whata shame. 4 A= Man, B= Woman ‘A: Someone stole my laptop with my presentation on it Thatl temble. Did you gett back? ‘A: Im afraid not had to write the ‘presentation again all hose chats and slides. Bs What a ulsance. It must have taken a longtime, AG, page 18, Exercises 1 and 2 1 A= Man, B= Wornan ‘A: |love your new hsirsy. It looks grat. BB: Thanks, fm glad you tke it, ‘Az Ys, shor har roaly sts you. 2 ‘A= Man, B= Woman A: Herta itl something for ll the help, you've given us. BB: Oh, thank you, theyre besutful tit realy isnt nacessery. ‘A: Donte sil! You're welcome, 3 A= Man, B= Woman, ‘A: [really lke your blog fl of useful information. B: Oh, thanks. Sometimes think my posts area bit technica No, notatal them, 4 A= Man, B= Woman ‘A: Oh no! ve forgotten the cable for the. ait projector. BB: No problem. fe got one in my ofc gett ‘As Thants, thats billant. You're a lifesaver. 5 ‘A= Women, B= Man ‘A: Justletus know hat you need from the hope and we'll ett for you. BB: Thanks Mary, but are you sure? | don't ‘want you to go to any wouble, ‘A: Don't sll. sno trouble. Ws only fora couple of weoks untl you're well again ‘even | can understand 5A, page 20, Exercises 2 and 3 A= Man 1, B= Man 2, = Woman We have too many long meetings ‘where we don't decide anything. That usually means we have to have another ‘meeting, People often come late and are not prepared, or the wreng people come 10 the meting. often leave the meeting thinking, ‘What a waste of tel! We're going 1 introduce some changes. We'e going tolimit meetings to one hour fwe dont make & decison — tough! Also, wee going tehold mastings standing up and not siting in comforable chars. And the meetings are going to start on time! 1B: We get so many emai with realy big attachments, We don'thave time to oad them s0 most people print them out to read lster and put them away in les. Of course ‘most people forgot about them and never ‘ead them and then throw them away a year later What a wast! Things are going to change! We're not going to send big attachments. We're going tohave one file {or all teams and we're going to stop printing everthing, C: We have too mary teams and project ‘groups working on similar areas. The teams don’t speak to eachother and share information. So what are we going to change? We're going te have one person to checkall project work. We're going to share information with all tans, And were not going to have two teams working on the same prove 5C, page 22, Exercises 5 and 6 1 ‘A= Man,B = Woman ‘m going to Phi party tis evening, Do youthink could boerow your ear? im afd not. | need it myself \: No problem, take the bus. Woman 1, B = Woman 2 ‘ve got my English tet tomorrow and cart find my etionary anywhere 3: Do you want ta take mine? That would be great. Youll got it back tomorovs, 3 A= Man, B= Woman Immenm. That smells fantastic. What re you cooking? icken cumy Would you like to stay for ‘dinner? As don't want to be any trouble fo trouble at alll set another place. \K, then. That would be great. Thanks ‘A= Man 1, B= Man2 ‘A: Could you help me with this email? don't know what to wit B: Yos, ofcourse. Just give me a minuto and) "ilbe right wth you. 6B, page 25, Exercise 2 A=Man, B= Woman {A 20 you irtreted inthe Aer B: Yes, ve never seen anything te before looks ke a plane withovt wings. ‘Ayes, you'e ight btm afraid Ran: Bi eiafe looks to ght and sal ‘A: Actual the car weight abouthal a2 much at anormal car bukit every ae. B: Realy? Thats interesting, What he top seed? ‘A: Wel it corany not as ast 26 sports car butithes atop speed of 85 miles per hour, sft enough to get you 8 Speeding thet B: What about the fel consumption? How mich fel does he car need?” [As Thats nt an easy question to angie Rt anyone cay, 0 rune on gat and elec. ifyou ive les thn SO miles, you dont aed ay gas because you use the battery, taut the manufacturer says the car doce about 300 miles pec gallon {A:Thats amazing! And who makes the car? B: Acompany ales Aptera Moto. Ws Calforian company and Google i one of ts investor A: Google the search engine people? Bs Yes, that ight {A Realy? Sohow much does the cr cost? expedite expensive B: No, th model here only coats $25,000, 6C, page 26, Exercises 3 and 4 A= Man, B= Woman, ‘A: Good afternoon, madam. Can help you? B: Yes, Fike to now a bit more about the red car outthere. A: Ah, the Gol? Wel ts only had'one careful owner and no accents, B: Yes, itlooks. asf its in very good condition, : Yes, there's nothing wrong with that ea. ‘m offering kt witha two-year guarentee. B: Really? ‘A: es, theres baen alot of interest that ar sof you're thinking of buying it, don't think too lang because | cant guarentee that it stil be forsale tomorrow. B: OK and you want £12000 fort?7A, page 28, Exercise 3 A=Mon,N: ‘A: So Mr Neumann, could you ell us something about fiving and working in Germany? IN: Certainly. Let's start with work, You should always shake hands with your work colleagues every day, But you mustn't use fist names immediately, only when you know people better ‘Az And are there lots of rules in the workplace? IN: We are quite formal at work. You don't ‘have to wear a uniform but you should always ‘ross smartly. Like most cultures you are ‘expected to be punctual and professional. 0, for example, for meetings you should ‘ative on time and yeu: have to switch aff your ‘mobile phone, ‘A: see, So, what about food? Is itimportant in Germariy? IN: Yes, itis. People ike eating out 30 ‘you should book a table ifs a popular ‘restaurant, but you can sit where you lke, You should say ‘Guten Appetit before you start ting. Tipping is cbligatory so you must give the waiter a tie of 10 to 15 percent. ‘Ac Ive heard that in Germany people love: theircars IN: Yes, thats true. There no speed limit on ‘most motorways s0 you can crve as fast as you like. Of course, you must wear your seat belt or you'll have to pay a fine, Although we. love our cats, you can't wash your car outside yourhause on @ Sunday ~ bevels your ‘neighbours will complain. IN: Really? That’ interesting ‘Noumana TC, page 30, Exercises 1 and 2 E- Emiy, D= Dougie so you ever el things on eBay? De Yeah, lhe sme. Why? E: Wel, ve got some old sit sel Can you gve me some advice? D: There’ nothing to Fe, you should da some research E: Research? Ds Yes. You need to id out what kre of things people want and what prices theye ving to pay for them. E: Ise. 1D: Afierthatyou have to find the right category for your items, You can put them in several categories E: OK... What else is important? Dz You should include a good photo of your item and write an accurate description. Maks ‘sure is deat understandable and contains as much deta os possible. EE Right, so descibe everything? Dz That right. And ty not to hide any problems because people vill probably ‘complain when they get the item. Next, you should set alow opening pico to atract more bidders. E: Yes, that makes sense. D: Filly, don’t forget to tate your shipping ees, but don't make them too high E: Right Wel, that seems quite ‘straightforward, Thanks. 7C, page 30, Exercises 4 and 5 1 ‘A= Mao, B= Woman ‘A:So, e've got fur saparate bins forthe household rabbi, Ty not to enix thom up. Let start te yellow one, You put pase and motal rich in that. You need o wash ‘utthe laste containers rs. Bs Fisht ‘A: Then there’ the be bi. That easy, ts nly for paper Next, tere the geen bin “ou ned to pu garden rubbish ike grass in there. You can aso put ettever ood in, Eut ro meat. Dont forget please B: OK. Nomeat 'A: Fall; you put eventhing ese inthe grey bin OK Is eventing clear? Bi Yes, Groot 2 A= Woman 18 ‘Asim going to apply fora job stan ‘Amesican company watt eral the ‘pplication ve got the document open ‘Would you hove a look at itand see ies OX? B: No, tint. Save your application n new document. You can kegp the page layout, boutyou have ta delete aot of things, ‘A: What should | doeta? Bs Delete your photo, ‘A: What? No photo? Yes. You can copy your education and paste itn unde job experience. Dont forget to pu your present ob fst A: OK on? B: No. Lets go back the top. Delete your sate oft A Realy? Why? B: Look, just do it and save the changes. And don’ forget highigh de text and cic on “Amatican Engle fora spel check ‘8: OK Well. harks or yourhelp Bs frnaeds mors work but dont have the time now foman 2 3 ‘A =Wemen, B= Man [A Right. Fist inser the battery int the bute charger Dont forge to match up the embos Bs Like tis? ‘A Gxt Good. Thon you need epg the batey charger nto the power outet, Look atthe charge inciator eights orange won charging Bs Howlong does take? ‘A: Good question. Rakes about wo hous Ths ight hms green hen the charging is complate Don forget to remove the battery when charge Bi Right ‘A: And fly ty no to charge forlonger than 24 hours or you might damage the battery, B: OK Thanks 8A, page 32, Exercises 1 and 2 K = Kate, J = John K: bought my grandmother mobilephone for hr bthay, but she doesn't use it She saysittoo complicated andthe Luton ae too sal J: How ols your gran now, Kats? K:70. J: Yes, wel older pope sometimes have Dblems using modem technology because the designers have inhuded oo many features Have you thought about buying her a mobilephone designed specially fr older people? No, Lc ink anyone made phones Te that. 4J: Oh yes, bought one for my mother ‘recently, thas big Saling butons, large 2357 tread srean and a red speed button onthe back XE How does the speed button work? 2: Wel, you can programe upto fhe emergency numbers ito the phone Lets Say you have allen or need ele, When you press the speed buton, the phone ngs the fst umber nobody avers, tings the nextrumber i: Hey hat sound just ke the ype of phone my gran needs, Tharks, Joh, J: No problem. i: Has yourmatherhed any troubling it? 4: No, none. She been sing it for about a ‘month and she says she has even red the rman9B, page 37, Exercises 4 and 5 L= Lavra, A ~ Alex A: Hi Laura. How’ the conference going? Lh, hi Alex. ts going great, thanks. 'm traveling back on Saturday morning. What's op? ‘A: Welve got some rescheduling for tomorrow. L:OK-let me get my chang So—whatsnew? ‘A: Somethings come up with the London ‘fice so your fist appointment at eight ‘tclock’s canceled. Youre having 3 telephone conference with Frank in New York instead + Sounds good. ‘A: Yournine o'clock meating with the new marketing managers stil looking good, but we have no confirmation of your eleven clock briefing with the sales team. Ii keep ‘you posted, John wants to speak to you Urgently so you're meeting him for a working lunch at welve 'm afraid its the only ime available for hen. LEOK What else? [As The two o'clock mesting still on, but -you'te going o Mike's offce 2s he has appointments al day. At three oelock you're chiving tothe airport for your interview wth Tony Lee 2¢ planned, LL: And what about my ve o'clock appointment? ‘As im postponing that til sx o'clock because cf trafic on the way back fom the aitpor. “Thats itor tomorow, OK. Thanks A: Seo you backin the ofce. 9C, page 38, Exercises 4 and 5 1 A = Woman, B= Man [A fre you doing anying speci on Surioy? B: Notre. Why? ‘A: Wel we're having some people ound. ‘Woe you te wo come? B: Sounds great. Can| check te time and got back to you? ‘As Can youlet me know by Fiday? 3: OF course. 2 Am Man, = Woman ‘A: Have you got any plans for Saturday? B: Why? What® going on? ‘A: We're having a small gt together at my house. Can you make it? B& lence of you to think of me. Ie love to ‘come, Thanks, fould you keto jin us for coffe on Sunday aftemoon? B: Oh, afraid 'm completely booked up the whole weekend, ‘A: No problem. Maybe another time. 410A, page 40, Exercise 1 P= Pot, B= ob Pi thik this sone ofthe best offee boulings you've shown me 30 fr. How mony square metres of pace doce thave? B: Just ver 1.200 sot would give you bit of space to expand, es, thats important. dont want to have to move ofices fora few years. low many times have you moved so far? P: Three times in the last seven years. Wow! : Yeah .. Does the bulding have enough aking? There didn't seer to be much parking atthe front. el there a large car park atthe back Im not sure how many cars can park there, but think about 50 and then ther is an ‘underground ear park for bout 200 car. P: Well thats more than enough, 3 Yep, and a parking space doesn't cost ‘uch to rent ~only £39 month P: OK, so how much would the rent for this office space and, erm... las say 40 parking spaces coat? BB: Sony, how many did you sy? P40, sta second ... about £28,000 a month P: Hmm .. OK; wel, thatnot too bad. Its ‘not as mach as | thought you would ay. have to think about t 10B, page 41, Exercises 1 and 2 1 ‘A= Mon 1, B= Man2 ‘A: 'm afraid fm not very happy with the hotel we’ in. Is too fa from the beach ancl another hotel is being bult next to itso its realy nosy and dusty, the hotel othe beach because we cat we the elf path ts to0 dangerous B: Too dangerous? [A Yes, ar ofthe path fellint theses ater the storm lst right Someone put aon Up saying the path i dosed And you sy ts le? noe! They start work onthe new hotel at sevenin the moming and its bang, ‘bang, bang, bang unt en o'lock at right is terbl, B: OK, MrJackson, Il se'f we have a room {roe a the Pine Beach Hotel, Can | call you beck a bit later? ‘A: Yes, ofcourse, but dont be too long! 2 ‘A=Mon 1,B= Mon2 ‘A: We'd keto change the room we're in. ‘Can we havea room onthe oath de ofthe howe B: Yoo, ofeouso, but our guests usally prefer the southside because ofthe viw of thacoastne. ‘A: Yes ita lovely view: but the oom gets too hot dusng the day andit doesn’t cool down enough a right, ven with he a condoning on B: Maybe the sircontioning unit int working propery Iiask maintennce to heck. ‘A: OK, but we'd stl prefer afoom on the ther side of the hotel Br Just a second. Let me check Well, the Nakon suites feo, but we'd have to charg you another $120 8 night ‘A: $1201 0h, no, thats too expensive, BB: Well 've gota room with twin beds that | can offer you forthe same price ‘A: Thats fine. A twin room's ood enough. ‘Well take that: page 46, Exercises 3 A Mon, B= Woman 1 As tmnotsute about CCTV camersin the safest ar. ied and go very bad publ B:Pethaps is beter ideo to remard sath win repr employes thee. 2 ‘A: We could ir constant to give us achice on what sor of staf esning we need Bs Tings ha woth 3 [A Alte storsin london have secity cuir m unr atthe door Thay locke tough, Im sre they top people even thinking sbout hoping, 8: Yes, but hye expensive. re they raly worth? 4 ‘A: So why dot we st ite more sles sal? B: And we could spcily in thor to ook cut fr shopiters ane employe the 5 ‘A: Maybe we noed to sarch ou sls staf B: Yes, buttheyl complain tothe union and el ind ourselvesin the newspapers, 00.12C, page 50, Exercises 1, 2, 3 and 4 1 ‘A = Woman , B= Woman 2 © =Woman 3 ‘A: We're going sking in Switzeand ext month Bs Are you? You'l lve Have you hed bere? [A: No, this willbe my frsttime. Tit going toteach me Ce Real? When id Ti lear t 367 {A Ho leat tk when he wasn Franc. He was : Ah, yes, ofcourse, ogot Tim stayed at “a ners Bree good sie? ‘A: Ha! dort know, bute says he's CC: Wel, make sure he doesnt naka you ski clown te Mattern on you first doy 2 ‘A =Man 1. = Woman, C= Man2 ‘A: Wete going singin Switz next ‘month, Weve booked a room ata guest house in the canton of Yala Bi: Ah yes, thats very ice ae for king Myhutband, Kus, and wert sking there several Smosbelore we got mared ‘€:The skin condton are unl very ‘good therein March. Ave you staying near Verbier? ‘A: Yes, wre staying in Bagres. Do you iow? Yes, know it wary wel in the valley. es cna ten-minute chive fom Vere. ‘A se you are both exper the are. Con you recommend acy restaurants thre? B: Yes, thew was a very good one, but fn ated | cant remember the name of it now. have to ask Klaus 3 ‘A= Man 1, B =Woman, C= Man 2 ‘A: We're going sking in Snvtzetand next ‘month, We're B: You're going sking, | don't believe it Youre not? C:Youl kill yourselves! AsYes, thom, but we've. B: Since when can you ski? As. we've organized some lessons with @ th instructor B: hope he's good. Cz My uncle tried sking once. A: Your nce? B: Which uncle? A: Your unde Paolo? ©: No, my uncle Luca Bi And what happened? Well be ‘A: Dighe break anything? C:Yes, the record fr slowest downkil skier of alltime! 13B, page 53, Exercise 1 R= Rob, P= Pete R:Hi Pete, How ae you? How was your holiday? You were in Turkey were’ you? Oh, hiRob. Yes, hat ight. twas fantastic. Have you everbeen to Turkey? IR: No, thaven'tbeen there yt. P Well, you really must go. Is one ofthe ‘mostinteresting places fe ever been to and the people are so fiery. Yes, ve hear they/'e very hospitable. Yes, sometimes it was almost embarassing. Realy? Why? P Well, for example one day Bridgot and wentto a restaurant and had three-course meal here, When we asked forthe bil the water told us one of the other guests hac paid fr us. Re Realy? And who was it? : We never found out The waiter told us the questa lft. Re Thats amaring : And another time we were siting n'a park and a family invited us to jon their barbecue Bridget wos abit shocked and tied to think cof an excuse, but they insisted. Everyone was so fiend R: Andi you see alt of interesting locos? : Oh ys, we visted an ancient ‘underground cty and we saw 13D, page 55, Exercise 3 C= Col, T= Tory Tony, if lovely to 90 you again, How are ja “Fine thanks ts lovely ose you, 100, Hoy are you setting nto the new house? C:Oh,justfine. Anyway, de come in and {give me your coat. don’ think you've seen the new house yet, have you? TE No the last time saw yourwas when you were thinking about buying it. Ws ina lovely ‘area. You were ver lucky to find sucha lovely ‘old house, G:Yes, and the price was just right. | said coulda afford more than £250,000 and I managed to get the old owner to accept 24S. Anyway, come through to the living ‘Te Thanks. Those are for you, (Ob, Tony, the/re besutful. You shouldn't have, Te Don'tbe silly ts just tle someting Wow! What afantacte view you have fom, here C2 Yes, its lovely. Ona clear doy we can even 520 the coast. Would youttke anything to rink? A cup oft, coffe, or fit juice? T.Oh, a cup of tea would be lovely thanks, ‘C0K, well make youseffathame and help yoursafto the biscuits ‘Thanks :IMjust put the ketle on 14B, page 57, Exercises 1 and 2 $= Sue, D- David 8: Dovis? David her? Des, thats ight. Hoy! Sue, Soe Yates. havent seen you for ear eget see you again. What ae you doing hora? S:mchecking out whet the competion has tear Ds ilhave wo teliy cleagues onthe Sof sland tobe care what they show you then $: Oh dont thnk they need to wor. So {yu work for SAK now? D: es, afer left Kennedys, cine Sof. Ive been wth them for about ten years What bout you? Who do yeu work for now? Patchwork Cmrmunictions tm thi sles ‘manage: ve been with them since I maried avis and we moved to Sen Diego. D: You and Carlos are married now? | didn’t. teow that How so? ': Oh, he fe, 6uths busines hasnt been oing very wala, £0 Ds What kindof business does he have? is company develops sofware for mobile phones. He et up five yeas ago, but he Toso major cient nt year and aa found encugh new business to make up fr that 1D: I see, Thats tough. But you're doing OK? $: Oh yesh, Ym foe. Listen, why dont we get some cafes? Yes, has» ret deo 14C, page 58, Exercise 2 1 fe took al the cables that have been installed a the apport and oid thorn and ‘t0.end, they would go around the works fourtines. That means we have more than 160,000 kilometes of cable here. 2 Lean si remember my fist, an Amstrad, which | baught a 1985, You may laugh, but ithad alt lass memory than this USB stick here and about the only thing you could use it for vas as a word processor.3 (OK, so my presentation today is about Web 2.0 and how we can intreduce Web 2.0 technologies into classrooms. Fest, fd like to lok at wikis and than II move on to tak 2 lide about Facebook. 4 ‘funny thing happened to me at | vas ‘coming here this momying, lgota call on my call phone for Dave Samson, your head off, "Dave! | soi ‘Where ae you, Bob?’ he asked, need to talketo you about data seouriy” ‘Great! said, Why don't you come to my talk this moming?” "Can't he sai. ‘My secotary’s put me down forsome stupid presentation here atthe company” ‘When?’ | asked. "0 o'clock he said. “OK, well see you there then.” the guy vino ving that stupid presentation * 5 (OK, so imagine someone breaks into your home and steals your PC and your exterral hate ckive with all your fies ont. Tha’ ten year! date gone, So is there a way that you canst recover your fles? Well, there i, Now, have you ever thought about 15D, page 63, Exercises 2 and 3 A= Woman, B= Man [A Yursitr told me you wer almost thrown ou of univer becauze of al the practical kes you played Bs Oh yes, wat abt wid when Iwasa student ‘A don't befove it You, wd? What kind of things bd you do? B: Oh al kinds of crazy things. For exangl we once ha apart tour hou Two frends eae who both had the sare clour ancl ype of ear ~whte VW Golf Sol ected to smap ther. 'A: Swap them? What do you mean? B: Change them ove: One a the cae wos patked oppo cur fata the other one tras about 50 metre up the road, £0 we moved both he car. We pared Babi car where Petes was and Petes cr where Bobs vas, A: But how did you get the keys? B That was easy. The kos wor in thei coats and thee coats were hanging nthe hall. So then they were dancing nthe ng room, we 100th keys ancl mowed the car. When wre fished we put the keyabackn thelr coats again {A Sowhat happened? B: Whon Pete and So left my flatmates and | went upstairs to a bedroom where we could see the cars better was too dak to see Pete ear but Bob carwasin front ofthe flatunder a stretight. When Bob reached the carhe red pressing the key to. open the doar but of course nothing happened, so then he vied puting the key in the keyhole bout it cid’ fi He walked round tothe other door but he couldn't open that door ether. A: What happened then? BB: Bob was sil trying to open the car when Peta arved. They talked for afew minutes ‘and then Pete tied opening the door with his key and, of course, it worked. So they _swopped keys and Pete walked beck to the other cae But the other car was Bob's not his! BB: Yes but they cic’ notice they had each ‘other’ cars unt the next moming! Yes, it sounds a ifyou really were abit wild 16A, page 64, Exercises 1 and 2 D=Ds,J= Jone, A= Mon 1 B = Woman 1,€ = Woman 2 1 Ds Welcome back Wel, theres over 0 milion nthe loter jackpot this wek 0 we ‘asked reporter Jane Davey to find out what people buying lottery tickets would da f they J: Good moming, ‘A: Oh, erm, goed morning 14 | 200 you's playing the lottery thie ‘weekend : Yes, thats right. | don't usualy play, but ‘there's £32 milion in the jckpot this week ‘J: And what would you do with all that ‘money you won? ‘A: Wel, give up work and then Fike to ‘travel round the world. 'd love to doit by bike if | could and then ike to buy avila somewhere warm and sunny andl write about ny travels. J: Wel wish you los of luck. Thanks. 2 ‘J: Excuse me, do you mind!f| ask you what {you'd ike to do with the £32 milion if you won i? B: Oh, yeah that would be fantastic Td buy _abig, modem apartmontin London and an expensive car and, 4: A Rolls Royce or Bentley? B: No, rather have 2 sports car= an Acton Marén or Porsche perhaps J: And what about work Would you stop working? B: Ofcourse t would be a fulltime job ‘spending all that money. 3 J: Excuse me, can | ask you what you'd ke to dowith all the money that’ in the jackpot thie woek? C: OF course, dew. Wel | wouldnt want to change 2 thing really. fd give half ofthe money to my children and my sister and fd keto give the other hal to chatty J: Thats very generous. Which charity would you giveitto? CC: don't realy know yet, dear, but hate 10 give itto one of those charities where ‘most of the money goes on administration 16B, page 65, Exercise 4 interviewer, $= Sam I: So tll me, what you would take wth you toa desettiand S: Erm... Id take my mobile pone some makeup and. tof ize. I: But you were ona desert ilnd, a mobile phone would work There would be 2 Sona. 5: That doesn't mater there wasnt a Sonal Fst pay games on it ‘And why would you need make-up? You'd: be alone onthe ln Ab, but Ha hip rescued me, Fd want to tookrice, I: OK Andale pizzas?” Spe ve pz. 16C, page 66, Exercise 3 A=Man, B= Women ‘A: not happy wih our paper supp. think we shoul look fora new one B: Whar’ the problem? We've used them for years and we've never had any rouble with them, ‘A: Wall, afaid| tink their papers too expensive. Bs Yes, but walve tie using cheaper paper ‘and itjammed the photocopiers. ‘A: Yes, but we could try to find a cheaper supplier ofthe paper we use now, B: No, ! don't think we should. They've always been able. ‘A: Well... maybe you'e right, but stil think we should ask some other companies tozend usofers, B: Do you realy think wellfind a better offer? ‘AsYes, think we wilalicia) Unit 1 A Ex1 [Country ity he/she ie | What he/she ‘What he/she Whe hevahe knows helshe is fom | ving in a ke | tees ebout the | dost ike about moment | city they vein _| the city they fe in fchristot [Germany [NewYork | itt oncting and ely | the long working hours | Chanda, Grunts [Chandrika |e Vencower | thefiondly people | the weuther omy, Cito Jenny | Austria London the shops the weather ‘Chandi [cham tae [eine Munich ite coon the food Christof Ex2 2 D Vis walking 2is working {8 Americans often change jobs Bealls Ais raining Sphones Several times ina lifetime, Smisses 7 fying Bs studying Ex3 1 Sain kes London 2. Im listning to you. 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CWihattime dose Svia getup 5 MAY cary your bags fo inthe moming? 7 Tattend two conferences ‘every year. 8. Tam studying English in Canada, Ex3 1 ‘2 John sometimes goes 0 ‘conferences to get new business ‘contacts. do you use, Mr Wis? you? Re The ltest version, 80. & Doyournind itl go ear : OK, Mr Wills, Just a moment ‘today? re Hil put you through to technical suppor Lace reste Conversation 2 1 Sor. tm afraid need it C: Oh no! Not again. mysalf ris evening Ke What® the matter Chris? 2 Please help yourselt 3 No,not tall Go ahead, 4 Feel free, 5 Notatal & Sure. Here you are. He doesn't always remember Ex 6 TN 2y BY 4y SY 6Y 12 computers frozen, Its the third time this momning and the last time it happened lost an hours work KE: Really? How annoying. fm going to the IT department for meeting ina minuto oo Mask (ne ofthe tochricians 1 come land have a look at your PC. 3 2 3a 4h 5b 6g 7d Ex te Bf B Ex 4 2d 3a4h Sb bc 70 Res 2 1) 2p 31 4F SF 6F 7Fel aF bl ci diel fF gF hI x3 1 stoter@malcom 2 nue anche $3 ava houseandhome cok 4 wnenbogs.ctcomidearom S mumcvgoup.com/news! inestphp 8. [mer@matison au Ex4 1 tmleckng forward to 2 Fmoaling for 3 tm locking forward to 4 fmexpectng to 5 tmexpecing © & tmvaling for 7 tolookngforwardto 8 mating for Ex5 30 2Deer 3 Thanks 4 Yours sincerely 5 Love 6 Dear Cc Ext TF 2F 37 47 ST OF Ex2 162d 3b 4e5d 6a 7c 80 Ex3 ‘oer ate 2 could you repeat that 3 really must apologze 4 we cantcome to 5 6 Im sony to bother you Please onde te bil oO Ext ‘Hotel 2 Airport 3 Station 4 Hotel § Taxi 6 Aiport 7 Taxi 8 Station Ex2 1. HiGiuseppe. fs Heinrich here, 2. Hello Heirich, Whore are ‘atthe station n 20 mi 4 OK, come and pick you up 5 Ohthanks, Giuseppe. Thats very kindof you, 6 Wsnoitoubl. bein aed Mini 7. OK. Looking forrard to seeing you 8 Looking forward to seeing yout.E c Ex e ¥ Zz °) u al N 5 , D, 7 Ex4 Tenvelope 2 quest 3 the cord ‘4 passenger 5 platiorm 6 checkin 7 ticket 8 duy fee x5 Teocsipt 2 platform Shand lvageve 4 bil 5 cuty fee 6 presentation T boarding card 8 passenger Unit 3 A x1 Twont 2ran 3 sang 4 te S drank 6 caught 7 let Bwatched 9 wrote Oworked Ex2 was 2were 3was 4 was Swere 6uae 7 west 8 werent Ex3 ‘Thecame 2viee 3died 4 were Sbegan 6 won Thad B decided 9 was 10 sold Ex4 Tes 2 came 3 died, didn stay, wont, taught ‘Arvaried, had 5 came, gave 6 was, ciin’thave Ex1 1 Yes, hewas. 2 No, he wasn't 3.Yes they were. 44No, he ddr 5 No, twasn't 6 Yes, they oi Ex2 4. Did you go to universty2/ Yes, 1d, 2 Were you a good studert?/ No, | wash. 3. Did you poss your exams? / No, fed. 4 Was you ist jobs interestng?es, twas. Did you eam much money?/ No, eit. 6, Were your colleagues nice?/ Yes, thay were © @/Gl=lolsl= i Ex 1 Where were you bom? 2. When chd you leave Cina? 3 Why oid you love? 4 What dlyou study? 5 How lang cd you sayin london? {6 How much money did you por kere ta ase x4 1 Where cid you get he money? 2° How mich money did you teed? 3 Did you sta the business sone? 4 How cid you get the idea? 5 Didyou Rave ny problers? What business contacts did youhove? 7” Did you oes any money? '8 When id your compan become succes?” Ex5 1 Did people enjoy the pery lestrigh? 2" Llc go tthe pany 3. Did Jot know the anewer? 4. He caught the pane on te. 5 Did the plane srve on tema yostrcay? We wont on holiday ast rrenth 7 Was ta good party lost tight? 8 Were Mike and Paty ot school together? 9 Did je soothe fn Jesienay? 10 They found the stolen ca Ex6 Tauccess 2d 3 successful 4 gicsed fare 6 success Cc Ext Br How terible! B: You poor thing 2 Bs Thaté qroatl, Congratulations! B: Briand 3 Bs Wow! Tha fantastic 8B: Ohnol Whata sume Bs Thats terble B: What a nuisance. Thats great Congrats! alae! Wow! ‘That oes! Ex3 te 2h 3f 4a 5b 60 798d ue De ie 1 here ite Be Plaster core Heboree i eee, Teme D Ext 1b 2d 3e 4a 51 6c Ex2 Twas 2ade 3 invented Aired 5 Scntstop 6 dd fall 7 dnt werk 8 lear Ex3 Te2s3f 4b 506d 7h eg Ex4 1 spent lot of money 2 tigrorsd viserey 3 installed new machinery 4 nantes © sled the pesbletre & speeded up production 7 Messe eedine 8 scheved curorgess ExS Taidn get 2 wanted 3 missed dan didnt ind 6 decovered 7 coved @ caused Unit 4 A Ex4 1b 2a sade Ex2 ‘aster 2 more interesting Shetter 4 longer 5 more open quicker Ex3 1§ 2030455560 Ext Tamale 2 the most experienced Slee roable & the happiest 5 rare help 6 ty Tower Bad Ex2 J mast expansive 2 oldest 23 biggest 4 mos important B best & most popuer How eribit Yeu poor thing ‘Ohno! Wat she ‘That ere, What ance, Ex3 ‘wort 2 less expensive 3 funnier 4 better 5 most unusual 6 more beautiful, cheaper 7 best 8 most air, ugliest Ex4 1. F—The Amazon River is the second longest river i the word {Wile = 7,088 kr, Amazor 4670 kr), 2. F Jeanne Cakment (1875-1997, was 122 yoars and ‘16 daye old when she died 3 T Texas = 695,422 kr ‘Alaska = 1.717 854 kr 4. T—The tallest vein the ‘world isa Coastal Redwood in California. ts 115.56 m high 5. F—Thehotest and ture eer recorded was SDRC in Aaah, Libya, oT Cc x1 a2b1 cS died Ex2 1 2: love your new ha she. tooks grt mn “Thanks, Fm glad you lic it. ‘A: Yes, short hair realy suits you, 2 ‘A: Hela litle something forall the help you've given us B: Oh, thankyou, theyte beautiful, butitrealy srt necessary. ‘A: Don't be sil You're ‘welcome. 3 A: I really Hke your blog, les fll Cf usell information. B: Oh, thanks, Sometimes think imy posts are abit techrical A No, not at all- even | can understand them, a Oh no ve forgotten the table forthe cial project: B: No problem. ve got onein ry office. Il got ‘A Thanks, Sats lint Youre 2 ifesaver 5 A: Jat lets know whetyou ‘need from the shops and wel getitforyou B: Thanks Many but are you sre? dor want you to 9 to Bey vou Don't be sly. no trouble, I only fora exple of weeks ntl ye wel againAnswer key Ex3 ‘much 2 gift 3 conference 4 apprecate 5 Thanks rT Ex4 Ta 2c 3b 4a 5b 6c 7b Bc 9b 10a ‘A: What are you going to do shan tne woos be i fin golig sodalts Fore ‘emma this aternoon. 4 ‘A: Ob nol Are you going to buy D anew one? Ex1 DfelTle[R[M]?[N[Elo 0. T N P FF PTPOPL TET RANT M R 7 [P| 6 [mM] o| [PATENT] L T s rT EEC [SfeyN| t T ig j [E| c Ex2 ‘energetic 2 inteligent 3 optimistic 4 impolte Sipatient 6 dishonest 7olorant 8 determined Ex3 ‘Tost important 2 more urgent best 4 closer 5 more important 6 most urgent Psslinparant Unit 5 A Ex1 TT ar 3 ar ST OF Ex2 1230 Ex3 a 4 limit the meetings to one hour 3 hold meetings stancing up 4 santontme 8 4 notsend big stachments 2 hove one fe foal eens 4 sopping emying 2 ave one peron to checks team and project work 2. share information with all 4 othave two teams working on the same project Ex4 1 A; How are we going to solve them? ‘We're going tohire 2 conauitant to helps 2 ‘A: When are we going to tidy ie B: We're going to came to work fon Saturday and tidy itthen, B: Yes, but we're not/aren't going to spend a ot cf money. 5 ‘A: Realy? When are you going to quit? As s00n a8 can, Fm not ‘going to do ancther boring job again. 6 Oh, realy? When are you ‘going to retro? A: Nest year fm going to ‘ave around the world Ex4 1 eilbe cold and wet tomorrow 2. Most people won'tstop leaming m the fue 3 Therillbe more fee tne. 4 She'llear Chinas 5 need to change my job several mes. 6 We won't fish school before we're 18 Ex2 TMkcontace 2 fil in 3 (1a 4"idealwith 5 Fidelete Siwor'tto putit of T wort find 8 wor’ speak 9 MMirearenge 10'' send Ex3 1 Wil Hfelong leering be Important fr everyone? Yes, til 2 Wil most people sr erie? Novtey wore 3 Wit employees need mesa? Yes, they a Will Engh be a second language for mest people? Yes, ew. Will multi-tasking increase productvty? Keo, eon, 4 Willchldeen spend less time at school? No, they won't x4 Tc 2a 3f 4b $d be Ex5, 1 want to lear a new language s0 'm going to study Chinese next year 2. Please email me the deta {and Il arrange the meeting for you, 13 Harry won't pass his exams because he never studies, 4 We're going to introduce ‘some changes that wil increase productivity 55 mnot going to pay off my. ‘bs this month because | cant ‘ford The wosther report said hat itwon't ran today s0 lets got the beach! c Ex4 1. Can you lend me $10? 2 Doyou mind open the window? 3. Could you pick me up at apm? 4” Would you get me a glass of 5 Can you give me ahand? 6 May bora your calculator? Ex2 1b 2d 9043 Sf 6c Ex3 1g 2b 32445) 6h TBF 9c 106 Ex4 11213140 51617D 8190 10D Ex5 102131 4D Ex6 1 A: Do you think could berraw yourea? B: I'm afraid not 'A: No problem. Ii take the bus. 2 ‘A Ive got my English test tomorow and Ian’ find my dictionary anywhere BB Do you want to take mine? 1 Thatweuldbe gest ': Would you ke to stay for get Br I dont want tobe an ‘trouble. if 2 2: Could you help me wth is eral sen ron whst owt Bes, of cure, Just ge ne = minute an be vig wit you. Ex7 Thopey 2 How 30K 4 why Ecatld 6 easest Ext {trangia vaste 3. tof 9 ofc ea Ex2 142430 4b 5c 60 x3 request 2 diferent 3 future A matiasking 5 fice Shee Test 8 accountant 9 puto thldden word: EFFICIENT Unit 6 A Ex1 Tena 28.64m 3 With Awol 85x rept pa F28mn eco Ex 2 te2b ab Ex3 1 gwopoint one, eight fve 2 threo quarters 3. five hundted thousand and 4 fourteen eur ninety-five (conte) 5 two thousand one hundred nd eighty-five {five hundred and ty thousand 7. chizer, eight, ine, tree, one, four seven, nine, 10, SX 8 twelve milion eight hundred and fifty thousand 9 ring hundred (and) sby- seven point two, fve, four AWohter0, eight, double fve (ive, five), one, four teble one (ene, ene, one, seven, nine Ex1 ‘Theawy 2 height 3 wieth 4long 5 depth 6 fast Ex2 TF 2F 37 47 ST OF Ex3 41 How lang isi? / What's the length? 2 How wide is i? / What the with? 3 How much does it weigh? / ‘What’ the weiaht (ofthe car? 4 How fast can it 90? / Whats the top speed (ofthe car? 5. How power isthe electric engine?! How much power can the electric engine produce? How much 9 How much ‘does it cost?/ What does cost? Ex4 183 eum 244 mm 3.190 grams 4 over fe millon 5 No 620c Ex1 1b 2c 3a 6a 5c 6b Ex2 Te 2b 3d 4f 59 6c Ex3 de Ex4 ‘nl Good sfenoon mason Can thepyau? B: Yes, (0 ke toknow abit tore about the ved car st ther ‘A: Ad, The Golf Well its only had one careful owner and no sccidente B: Yes, it looks as fits in very {good condition A: Nes, there’ thing wrong with that car fm offering it wath fs bworyear guarentee. Br Rely? A Yes, thor’ been alot of interestin that car, 0 you're thinkang of buying It, dont think to long because I can't guarantee that tl stl be forsale Bs OK and you want £12,000 for ie D Ex1 ‘comfortable 2 harmful 3 rolable 4 wonderful, beautful B fashionable 6 affordable 838 4F 55 OF BOF 108 T mast 2mustr't 3 musir't Adon'tneed to 5 should Shave to 7 must 8have to Ex3 TF 27 aT AF SF 6T 77 8F ea Timprove 2relax 3morale Aintroduce S rules 6 casual 7 stress Bcificlt 9 everyone 10 beneft Hidden word: PRODUCTIVE Ex4 1d203¢43 51 6b Ex2 1 Canyou wear jeans at work? 2. Doyouhave to be at work before 9 am? 3 Do Ihave to send the report today? 4 Do need to ak for permission? 5. Should we switch off our ‘mobile phones in mestings? Can you make private calle in the office? Ex3 1Can, can't 209, don't Shave, don't 4 Should, shouldn't 5.00, dant 6 Can, can Ex4 1 casual 2 guidelines B employees 4 morale BS increate 6 encourages Tidoas 8 challenging Cc x1 aSbictd2e3 Ex2 ‘should 2 After that Moke sue 4 That right 5 Next, should 6 don’ forget Ex3 1 save 2 password 3 cick 4200min S paste 6 select 7 delete 8 print Ex4 1H 2U 3H ExS 1 1 Try not 2 need to 3 Next A everthing dear 2 4 Save 2Delete 3 Don't forget Aletego 2 1 first 2 Exact, Good 3 Good quostion 4 Don't forget Ext Te 2a3f 40 5b 6d Ex2 1 crete» fel playing field 1 Soeniesed= 3 treat 4% get yourbest hot 5 alee dots & getol te hook Ex3 cin 2tave to Aneed ts deat Shave 6¢an Feed to must Ex4 Te2d 3b 40 Se Unit 8 A x4 AT 2F 3F 47 ST OF Ex2 ‘Thave inducted 2 Have, thought 3 didnt thine Hae, had BShe', using & hasn't read Ex3 ‘1've updated 2 haven't read 3Have, made 4has, decided Shave forgotien 6 has had 7 Has, changed 8 hasnt worked Ex4 Pc rinalsisae Thats ; Fg ee Pious esc foe Fi brine ieee : 8 "Have they sent the manual? B Ext 1 has steady happened 2 hasnt happened! 5 has already happened (Male 77 Bear female 6005) hata agponess ese magnet levition itn Mager rescned 9 op ‘Speed of Stiomh 261 mph 3” has afeady happened & ha alnady happened The fiat colour protogrophs were aon Prost yet 3 hes ead hopped Ex2 1 aheady 2yet 3 already 4yet BS akeady 6yet 7yet Balad, yet Ex3 1 Have you ead th wer Rats hens stad her Forual? 2" ave you taken any photes ath your nawcamere yet 3" Hove you used he navigation eysemyet? ve youve that fron Fase mecting fished akeady2/Has the meeting akeody Srabet? Have you akead installed the ew software ou intaled thennew sfoare sac? Ex 1 Het akeady changed the 500k euros 2° He hasnt phoned Sally about the pony yet 3 Fo ew bought Mars» iithday presente 4 Het aeady made an zppontiment th Dr Peters eM nacnt collected Stove yt. & Hes akeady ent the report 0 deny 7H akeady reserved a table tal tao. 3 He hasnt renewed his passportyet c x1 1 Lauggest going o bed eatin, 2. ltecommend coming by vai, 3 Why don't we give itto chanty? 4 "How about opening it in Krakow? 5 lsuggest taking a tax 6 We could teduce the price Ex2 1d 2a 3f 4b Sc be 1 a great idea /a bilant doa 2. a crany idea /a rciulovs idea 3. a new ides / on origina ides 4 fejoctan idea / cms an idea 5 think about an idea / consider anidea 6 think ofan idea/ come up vith an idea Ex3 1d 2a ab 4c Ex4 Ex5 1b 2c3e Unit 9 A Ext Twill 2 Could 8 may not will, S might x2 1 2 double 3 busy 4 heepintouch 5 events 6 spread Ex3 1 Could thelp you instead? 2. Might Joba know some ofthe information? 3 May have a look at the lit? 4 Willyou help us? 55 Might! ask quick question? 6 Could you stay lator tis ‘evening? Ex4 ‘Timightn't 2 Could 3 wil Amaynot Swon't 6 Could x4 Tis building 2m scheduling 3'reinviting 4 re attending 5m mesting 6% ariving Ex2 4. Whattime are you atving at the sport? 2. How are you geting tothe hotel? 3 Where are you staying? 4 Who ae you meeting? 5 Why are ou meeting her? How long aie you ayng? Ex3 1. We're meeting our London calleagues next Monday. 2 Aenis going ona bisinese pin Ape. 3 Ryan isnt gong tothe party ext Saturday. 4 Is Clae organizing the next conlerence? 5 Patick int fling 0 the rreeting in March 6 Are you traveling flea ext week?ro Tn Unit 11 D TFrank 2NewYore 3 John 1 There ae alotof 4 Mikes ofice 5 skotdock 2 Thereisrtmoch A x1 ES 3 There arent ny Tent 2dont ed 2 ‘ 4 lethere alot Sivifhelp 4 snot used to 1'm*vaveling 2 ‘e having Ex4 ip Surgery 4 "6 meeting iS Aesiar ian 10 21 3049 5b 6h Swilbe Shave 5 re going 6 appointments See 7ebe Ex2 7 ‘re diving @ interview Ex5 Ex2 11 2When 3 When 4 If c 1 there isn'tany 1 pot worth repairing When 64f'When 2 Ave there mary 2. worth paying Ex3 Ext 3 there aa tof 3 isworh Te2e 3b 415d 6a FA DP SR ANSI GA tater 4 woth secng Ex4 NBN 9P 1A 11R joc 5 pho 1 Wer planning to natal 124 vg ‘exercise machines in the staff 7 worth asking Ex2 B ero reoon@ fp employes 1 7 ‘ , Ex4 Ex3 2 Can | give you some advice? Sp esas TF 21 aT 4F SF 6T 1 wor, eobapee Dorit ea fom your ob oie Daaes ee 2 feels goen 3. We set up an experiment to 2a ‘ 3 shes comntrindwont nd out ich jobs equ te 1b 2c3a4e5d not very 20 fr 2 er ook wont 3 too dangerous 4 terrible rai 4 I'm going to completely Ex4 Btoohot 6.cool down enough. 5 change, won't get change my ifestyle starting 7 a0 expensive 8 good ero ody I wot be fit a ee: Sopensive Bgood enough © Willyoube, get today went to be ft and Ex3 B 5 Id rather have 1 doing anything special ‘Vis too much 2 are too mar eb tharegin etacet were 2 really 3 Would you lke hice dae Shwe” Ex4 ap roti sist nese agen Soetiac a toomany When 2when sit ait sir © Youdorttlack vary wall You Sere sty eae ne een SplayeLe een! by taking the stars not the fit Snot aa 1 I don't tinkwe'lhave Bx? istaaneae chy ‘enough moto vst the museum Tif 2hvif 3towhen 4d; era a Sbii @g:when Tard . org ea 2 Thehotelisntrealy central Be; when Unit 12 D fncugh Ex3 3 Dowehave enough money 1 ack 2 won't start 3 wont A et ; poytetcesordinead Ais scontiene x4 ‘ge, message 2 give time ange sme? Fela eck 3 Seve toe goes ome 421 Slain he ae and GOTT 7 want AF 2F 31 aT ST Sgueteonon Sgvey acco thatblongenaughformy fis. gg Ex2 = bike ide th yor TA 2P 3° 4A 5? 6A Ba eee yrs) 5 Doyouthinkthe weatherwil 1¢ 2a 3¢ 4b 816d x3 ea Penta eso apes ‘wot released 2 were fed 1 bithday pany 6 Wewanted to go king, but Ex 4 ee ae si heaa verona pany ‘there wasn't enough snow. I chain 2secret 3 habits Seamed sais pay x5 A public 5 branches 6 re-install sare ay 1. These jeans are too expensive 7 theft permission ee 5 fancy hes pany? 2 ldeithewenaghmowy ED ape en eer a retirement party 3 isveryhotin here Ex4 “4 There wasn’t enough hot ae SrLenSh Sh B Tinvtaon 2cary Satending waterfora rower the momng EX 3 4 gettogether 5 schedule 5 There were too many people 1 staff 2 theft 3 could hire Ex1 ‘ay 7apologie inthe poo! Aon 5 securty garde Fe eanor Ex 6 “Thurewesrtencugh pace Sbutthey'e expansive, eae 4 scheduling 2 surprise wipes We eee Ex2 Blate 4 refuse 5 charity Cc Ex4 ‘Active: 2, 3,5 Hidden word: DIARY 1A2A 3D 4A 5D Passive: 1 4,7,8 Ex4 Ex5 Both: 6 17 27 3F AT SF 6F Te 2a 3fAd Sb 6c x3 Unit 10 me Vaoats 2isesonved 1b 2s ab dc Sa be 3 re groan 4 cook A Bisserved 6 are homemade Ex1 D 7 spesk 8 do not accept 11,200 2200 3637 428000 pe 4 Ex4 Ex2 1A2C3) 1 2c 364¢ 5C.6U He 4 Pacetoont [rest [oepetis [tt parsat 7U AC 9U t0¢ 11¢ 120 a 1 Ne, the cy was but in 1956 x3 zeriil |, ae owt [owe [wr [ewer J How many 2 How many 3. Yes, itis one of the oldest Sis cout gon ray a eet eee coe [eden fexros _[ecok [rancor S How much 6How mary 4 Yes dove cree 6 es Roe ce coor ak | caultower | manager | se ah biggest. restaurant lamb iver ges oe aur ee Ex3 vwackbar [pot [powion [vanes | saner 1d 20 3/ 4b 50 6cEx5 T waiter 2starter 3 main course 4 cantoen/ostaurant, 5 snack bar/dner 6 chel/cook c ext 102438 x2 1 Hove you skied befor? 2 Whon'dd Tm learn to si? 3 lehea good skier? Ex3 1K: We'e gong shina in Switedand next month, We've Booked eroom ate guest house in the canton of Vab. B: Ah yes, thats avery rice area forsking, My burband, Kus, and! wont king ther several times before we aot maried. The sing constons are aval very good there Merch Are you staying neer Vere? ‘Yo, wer staying in Bagnes Doyau know it? GY on Rey 0 he vay. sony a tenia ative fron vee 1A 500 you are bath exper 0) the area, Can you recommend By restaurants thar? Bes, there was avery good ne, but afd cant rernember the nore ofitnow. fave to ask Kaus, Ex4 ‘They develop the conversation by aching questions x5 Ain gig sing next month, before? Have you ever been siting before? 1A: No isthe esti, &: Where are you going? 1: Zermatt in Suitzelnd, B: Oh ts wonderful there. Are you staying ina hotel Have You booked a hotel? ‘Yes, wer staying in lovely hotel ightin the tow con, How long are you staying? ‘Ac Justten days. We'd esto ‘ay longer, but Chis as tobe beckat work on the 7 Te fecal tan Fein ‘Besploces the od prt of Papen Span ont ey th Sap ove yon sot ous vert I Runny oe Bu The esl tes oko trethteent cory butt Somers owe tat orn tdoy began wen te bung vas Buin teea Then begreat Eodsmnntens coterie Kaa dings ca ce {2h 1 people have boo led treo FOO ord hrc Mee orgeteas ‘xtinformation wth set tp) soe te event hen eas ee erred the ng young ich ele ee ‘The Lantern Festival “The Lantorn Festival takes place onthe fifteenth day of ‘the frst month ofthe Chinese D Ex 4 322 3b 4c $a bc 2 eee ee en oe soreojdemmestece Gay su 4s so 40 in 104BC. During thefestval = 7 BB children go out at night with Ex3 Sees Tite an anseegi eases ite oft perch ttt no fovates te paer ersten U Tere toyed ppize, Another important partof A. Resstucemnne Sorin sted oni eric unnede seen & a9 Foe me Sead abc Pk 2avpared saecie Sat Sinaed Ths sares 1 2F 31 47 SF 6T 2 Ab ployed Spay Ccances = Sreeben. 9 Unit 13 B Ex1 A 4" Notheyhment havent een ench ofc Ex1 i Tb 2eSe hase 6b Fe works or company Ex2 caled Sone Tcriterestingrewisea, 3. Hees been with SoA for aang ee newnree P"ghagpetieratiletime 4 Gaeta brevih Pacioik Iressa eps ay nthe Conmuncrtors sce she ‘able to come, Holding mectings marred Carles and thay moved inthe akemoon isalnaysa aod to San Diego. ides, Weting te emailinthe 5. Carlos has had his company ‘meeting would be nde, fer five years 3. Some pooplelike leaving «6 “He ast amajor client last year their ble phones on in x2 reatings, vite eveyone to chet Raven seen 2 eh 3 ve been {Grfve minutes e.g eboutihe 4 havengfeen 2 3 weathey what they enjoy doing, fu theirhokday plans, ete Ex3 x3 ‘for 2since 34for 4 since 5 for Lerving 2uahing 3iming br Farce Afr ing Saving 6 seeing Ex4 B 1 Thave wanted to goto F New Zealand fF since | saw 9 documentary about it TT 3F AT SF 6T a 2 Ueto 2 bring 2 Crresed Seppo S exhausted 6 comand. c Ex4 AT2F 37 47 ST 6F Ex2 te 2c 3fda5d 6b Ex 3 1 ballant 2 look 3 suits ‘4 wonderful 5 beaut! 6 fantastc, talented 7 really nico Babsolutely delicious 2. thave-boon want to ‘university from 2002 2005, 3 We have lived in ths house ‘Sn for five years. 4 hove had ry frst for years and then bought a peters 5 Have you ever wort bold to Canada? {6 Toms has been wosking here for aboutsie months x5 1 Hany has been working for ‘Teas instruments since 1999, 2 Greg and Janet have been mariod since 2903. 3. Beavice lived in Stockholm for sx years. 4. Alias just oad The Lord of the Rings. c Ext 1” 'No, some cute thnk hiss sera een 2" Natve speakers chen speak fooquicy and undentyanduse Shcikangusge 3 Bepers corti fxgoh ‘bat some people may not, Urea the spoiled words they use 4 you watch your audence carey you ca see wer OU fave sald something Fat = tot claro em arden stp {nd make the point easier to Ceasar 5" No, American auciences re imofe toroid hte Big pce fd whet the botlom the "No insome cokes people bang thee hans onthe abe to 227 fank.you to he speaker x2 TT ae ST AF SF x3 432030 he Sc 67h 89 D Ex1Ex2 Th 2c 3b 42 5c 6b 7c Be Ex3 15 2P 3P 4S 5P 6P7S and PBS Ex4 tc 2e 3a 4f 5b 6d Ex5 1C 2A 38 Unit 15 A Ext TF 2F 3F 4F SF OF Ex2 1 was sing 2 was studying 3 washeving 4 wes probably driving 5 wasnt raining 6 wasn't sleeping, was having B wed ida esl 2 et as Bg 3 Broke wer sting 4 was dang, was Sespinghves le 5 wet wabing, sipped fot 6 cashed wes wring Jo wethding oka hts et 3 mento wae Ex4 10 you a eight. Sante eucmalond 3 Hareb a question for you 4 Ok great See you omarion: 5 lsanyone gong tovakes Terightanyone gong to ako tong? 8 eve you ae 3t wor 7. Pease calm betoe you "Thanks forleting me kom, Wal you be lte? Ex5 a5 b3 c6 d1 06.47 92 ha c Ex1 ‘reminding 2 left 3remember 4remind 5 forgot 6 let Ex2 ‘Tromind 2left 3 remember 4leave § fogoten 6 reminded T remember 8 forget. elt Ex3 1d 2a 3f ab Sc be Ex4 1b 2234.0 40h ES c 11 Fm sony that forgot to cal you yesterday butitwas. relly EX 1 ia Tell 2say 3tling 4 say 5 tll 2. Tm sory ve kept you breling ‘wating, The meeting tooklonger Ex 2 than | thought t would. ssid 2tall 3say 4 told 5 tell Sinbad ohne = Fras ny fice ba Elomedectntsenk x3 4 I'mafraid | won't be able to A: I'm net happy with our paper ee a oe cara eto See ere ee trae Peres tet tern Chenoa | Giteemarias thought it vas my cafe, Let me paper’ too expensive buy you another one. "Yes, but me've tied using ere ‘cheaper paper and jammed the Ex2 1 "ce canbe used ikea magnifying glass to focus the tin roye a proce enough fetta ee) 27 iu can ie for ong than nee dott tnfe or food, ba mort people woud de ‘fey Sr cer more an 3 bipanaten ier oie de ater te weeks fang noting tet) 23 Capen y tat your Chances fama re beth Yeu say near te pine. Apne {Sathas cntied canbe son from the much bute an 3 peronon fest) Fcialct ot, bere ane protoropers lane ae poisonous, so unees 10 2c 3f Aa Sb 60 Aves butwe could wyto nds Sou res ousvenpan hie D cheaper supplier the paperwe forts eat nec Be cet Seon though, some insects can bo 6 BNo,Idon' think we shoud. Baath sos aaa ee eet So eentireed egret ec Buty wz 1: Well maybe yt hit "9 (Aboorcan an much str but! stl hintwe should at thanyoucan a ergo obost tf 2F aT 4F ST 6T ome cher companies to send see tectl mecher cpa Tung ny Some people s5y Ex3 vs fers thata Boar wort tack you dd youdo 2had Doyou aly thinkwoilfinds yas pend tbe dead oat tho 3 dontng 4 ont Deter offer? bea! sung itwould have no Shana tying 6 cidrtnotice AY Yes think we wi problem aang you) Ex4 1020 2e4c 51 6b Unit 16 a A Ex1 Ex1 TR 2rat at sr er 7F aly are s[upe yyy [v[epD) Ex2 E 1 Interiw- F 1 A petty Riits|k] E 2 alate vv Fale do 2 ta 1 Riotetnoe er Tad | [e tenon 3 5 wou want to change Ese Sele 8 Tahoe N ye 's[a[vie[o) fa[n{c|R|y 2 Would you peterto 3 “Grothe ave 2 diaweo 5 ‘daather not & wouldnt wantto 7 Would «be poste 8 “Sioveto B Ext @ | would tlk to a ayer you took the money € fone of your colleagues Fefused to accept the et Ex2 Te 2a3b Ex3 IF 26 3F AT ST OF Ex4 take 2take 3 wore 4 wos Swasnt 6pley 7 need Bbe rescued 1OwantEnglish for work, socializing & travel lifestule Lifestyle is designed to meet the everyday language requirements of people who need English for work, socializing and travel. As well as dealing with how people communicate at work, it also helps learners interact effectively outside of the work environment, enabling them to ‘get things done’ in a variety of situations. BF Functional language is presented in a cross-cultural context helping learners to build successful business and social relationships and avoid communication breakdown. @ Built on a solid syllabus of grammer, vocabulary, speaking and listening, the course is straightforward and easy to use with clear learning aims. @ Regular Review units recycle language throughout the course. Components: GB Coursebook with self-study CD-ROM G Class Audio CDs Workbook with Audio CD G Teacher's book with Test Master CD-ROM We recommend the Longman Dictionary of Contemporary English for use with this course. LifestylePre-Intermediate corresponds to level AZ of the Common European Framework. ron Longman