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1 day course
Course Aims
This course is useful for anyone who has to organise and conduct effective meetings.
Course outline
Course content What will I learn
• Why do we need meetings? • Look at at why we have meetings and the
• Defining the purpose different types of meetings you can have
• Different types of meeting • How to prepare well for the meeting, including
• Preparing for the meeting the environment
• Chairing the meeting • Chairing the meeting and setting the ground
• Agreeing actions and allocating responsibilities rules
• Setting the ground rules • Communicating effectively and encouraging
• The dynamics of the group participation
• Communicating effectively • How to deal with common problems and diffuse
• Techniques to encourage participation difficult situations
• Common problems
• Diffusing difficult situations
• Meeting environment
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