Académique Documents
Professionnel Documents
Culture Documents
ON
Chapter 6 Annexure 81
6.1 Conclusion 82-84
6.2 Recommendation 85-88
6.3 Executive Summary 89
6.4 Glossary 90-97
6.5
Bibliography 98
Questionnaire 99-
6.6
101
EXECUTIVE SUMMARY
Overall, the life insurance and pension sector is set for rapid changes and
growth in the years ahead. Delivering service, building trust and being
innovative are key areas in which any company will have to excel in order
to do well in the long road ahead. Different companies will take different
approaches and it would be myriad of solutions that will be found to
delight the Indian customer.
During the first part, I was given complete classroom training about the
various unit linked as well as the traditional plans and solutions which the
company offers.
Later, Market Research was done through various activities and tele-
calling which are discussed further in the report. Activities led to practical
exposure and taught me the aspects of customer dealing.
Every study has certain objective there is no study without the objective,
because objective are the purpose of study. No study serves any existence
without its significant thus; they are the backbone on which the body
study stands.
To find out from where the customer prefer to buy the TALIC
products.
ULIP product and guides them while taking any product of TATA AIG.
Overview
With largest number of life insurance policies in force in the world, Insurance
happens to be a mega opportunity in India. It’s a business growing at the rate
of 15-20 per cent annually.
Historical Perspective
The insurance came to India from UK; with the establishment of the Oriental
Life insurance Corporation in 1818.The Indian life insurance company act
1912 was the first statutory body that started to regulate the life insurance
business in India. By 1956 about 154 Indian, 16 foreign and 75 provident
firms were been established in India. Then the central government took over
these companies and as a result the LIC was formed. Since then LIC has
worked towards spreading life insurance and building a wide network across
the length and the breath of the country.
Important milestones in the life insurance business in India:
1912: The Indian Life Assurance Companies Act enacted as the first statute
to regulate the life insurance business.
1956: 245 Indian and foreign insurers and provident societies were taken
over by the central government and nationalized. LIC formed by an Act of
Parliament- LIC Act 1956- with a capital contribution of Rs.5 cr. from the
Government of India.
1907: The Indian Mercantile Insurance Ltd. set up- the first company to
transact all classes of general insurance business.
Structure
Government stake in the insurance Companies to be brought down to 50%.
Government should take over the holdings of GIC and its subsidiaries so that
these subsidiaries can act as independent corporations.
Competition
Private Companies with a minimum paid up capital of Rs.1 billion should be
allowed to enter the sector. No Company should deal in both Life and General
Insurance through a single entity. Foreign companies may be allowed to enter
the industry in collaboration with the domestic companies.
Regulatory Body
The Insurance Act should be changed. An Insurance Regulatory body should
be set up. Controller of Insurance- a part of the Finance Ministry- should be
made independent
Investments
Mandatory Investments of LIC Life Fund in government securities to be
reduced from 75% to 50%. GIC and its subsidiaries are not to hold more than
5% in any company (there current holdings to be brought down to this level
over a period of time)
Customer Service
LIC should pay interest on delays in payments beyond 30 days. Insurance
companies must be encouraged to set up unit linked pension plans.
Computerization of operations and updating of technology is to be carried out
in the insurance industry
NATURE OF INDUSTRY
Insurance companies assume the risk associated with annuities and insurance
policies and assign premiums to be paid for the policies. In the policy, the
companies states the length and conditions of the agreement, exactly which
losses it will provide compensation for, and how much will be awarded.
The premium charged for the policy is based primarily on the amount to be
awarded in case of loss, as well as the likelihood that the insurance carrier
will actually have to pay. In order to be able to compensate policyholders for
their losses, insurance companies invest the money they receive in
premiums, building up a portfolio of financial assets and income-producing
real estate which can then be used to pay off any future claims that may be
brought.
There are two basic types of insurance carriers: Direct and Reinsurance.
Health insurance pays the expenses resulting from accidents and illness.
Human life is subject to risks of death and disability due to natural and
accidental causes. When human life is lost or a person is disabled
permanently or temporarily, there is a loss of income to the household. The
family is put to hardship. Risks are unpredictable. Death/disability may occur
when one least expects it. There are a number of life insurance products
which offer protection and also coupled with savings.
A Linked product provides not only a fixed amount of money on death but
also sums of money which are linked with the underlying value of assets on
the desired dates.
There are a variety of life insurance products to suit to the needs of various
categories of people—children, youth, women, middle-aged persons, old
people; and also rural people, film actors and unorganized laborers.
As per regulations, insurers have to give the various features of the products
at the point of sale. The insured should also go through the various terms and
conditions of the products and understand what they have bought and met
their insurance needs. They ought to understand the claim procedures so that
they know what to do in the event of a loss.
KNOWLEDGE MANAGEMENT
When Should One Go For Insurance?
Your insurance need will change as your life does, from starting to work to
enjoying your golden years and all the stages in between. Each one of these
stages may pose a different insurance need/cover for you. In this section, we
have drawn up the basic life stages and help you analyze various insurance
needs accordingly.
Your needs:
Your needs:
Your needs:
While you are busy climbing the ladder of success today, it is important for
you to take time and plan for your life after retirement. Having an early start
for retirement planning can make a significant difference to your savings.
Think about your golden years even before you have reached them. The key
is to think ahead and plan well using your time and money.
Your needs:
1) Mortality charges
Mortality expenses are charged by life insurance companies for providing a
life cover to the individual. The expenses vary with the age, sum assured and
sum-at-risk for the individual. There is a direct relation between the mortality
expenses and the above mentioned factors. In a ULIP, the sum-at-risk is an
important reference point for the insurance company. The sum-at-risk is the
difference between the sum assured and the investment value the individual’s
corpus as on a specified date. Usually, the mortality charges are levied on the
per thousand sum assured.
a) Switching charges
Individuals are allowed to switch their ULIP options. For example, an
individual can switch his fund money from 100% equities to a balanced
portfolio, which has say, 60% equities and 40% debt. However, the company
may charge him a fee for ‘switching’. While most life insurance companies
allow a certain number of free switches annually, a switch made over and
above this number is charged.
b) Top-up charges
ULIPs allow individuals to invest a top-up amount. Top-up amount is paid in
addition to the premium amount for a particular year. Insurance companies
usually deduct a certain percentage from the top-up amount as charges.
These charges are usually lower than the regular charges that are deducted
from the annual premium.
c) Cancellation charges
ULIPs offer a twin benefit: – ULIPs serve the purpose of providing life
insurance combined with savings at market-linked returns. This is more
beneficial to the investor as compared to his investment in a mutual fund
which does not offer a life cover. Moreover, they offer transparent disclosure,
monthly portfolios and daily NAVs (net asset values). ULIP became popular
mostly on account of Sensex northward journey.
The individuals have an option of investing based on his market analysis and
his risk profile. Generally there are three categories of ULIPs.
The individuals are allowed to switch between the ULIP variants outlined
above to capitalize on investment opportunities across the equity and debt
markets. Free switches are an important feature that allows the informed
individual/investor to benefit from the vagaries of stock/debt markets. For
instance, when stock markets were on the brink of 7,000 points (Sensex), the
prudent investor would prefer to shift his assets from an Aggressive ULIP to a
low-risk Conservative ULIP.
Insurance is a federal subject in India. The primary legislation that deals with
insurance business in India is: Insurance Act, 1938, and Insurance Regulatory
& Development Authority Act, 1999.
Reforms in the Insurance sector were initiated with the passage of the IRDA
Bill in Parliament in December 1999. The IRDA since its incorporation as a
statutory body in April 2000 has fastidiously stuck to its schedule of framing
regulations and registering the private sector insurance companies.
MISSION-IRDA
“To protect the interests of the policyholders, to regulate, promote
and ensure orderly growth of the insurance industry and for matters
connected therewith or incidental thereto.”
India with about 200 million middle class household shows a huge untapped
potential for players in the insurance industry. Saturation of markets in many
developed economies has made the Indian market even more attractive for
global insurance majors. The insurance sector in India has come to a position
of very high potential and competitiveness in the market.
Innovative products and aggressive distribution have become the say of the
day. Indians, have always seen life insurance as a tax saving device, are now
suddenly turning to the private sector that are providing them new products
and variety for their choice. Life insurance industry is waiting for a big growth
as many Indian and foreign companies are waiting in the line for the green
signal to start their operations. The Indian consumer should be ready now
because the market is going to give them an array of products, different in
price, features and benefits. How the customer is going to make his choice
will determine the future of the industry.
CUSTOMER SERVICE
Consumers remain the most important centre of the insurance sector. After
the entry of the foreign players the industry is seeing a lot of competition and
thus improvement of the customer service in the industry. Computerization of
operations and updating of technology has become imperative in the current
scenario. Foreign players are bringing in international best practices in service
through use of latest technologies. The one time monopoly of the LIC and its
agents are now going through a through revision and training programs to
catch up with the other private players. Though lot is being done for the
increased customer service and adding technology to it but there is a long
way to go and various customer surveys indicate that the standards are still
below customer expectation levels.
DISTRIBUTION CHANNELS
Till date insurance agents still remain the main source through which
insurance products are sold. The concept is very well established in the
country like India but still the increasing use of other sources is imperative. It
therefore makes sense to look at well- balanced, alternative channels of
distribution.
LIC has already well established and have an extensive distribution channel
and presence. New players may find it expensive and time consuming to
bring up a distribution network to such standards. Therefore they are looking
to the diverse areas of distribution channel to have an advantage. At present
the distribution channels that are available in the market are:
• Direct selling/Retail
• Corporate agents
• Group selling
• Brokers and cooperative societies
• Bancassurance
DIRECT SELLING/RETAIL
Direct selling or retail business is carried out by Agents of the company. This
is the main distribution channel due to the complexity of most
insurance products (Endowment, Whole of Life, Unit Linked). This tends to be
the focus of most companies due to its past success as well as its ability to
deliver the right advice. However, this channel can be expensive and it is a
time consuming sales process. An agent is the public face of an Insurance
company. Hence it is important that this face is always smiling and
presentable and the facts and figures at his/ her command are updated and
correct.
BANCASSURANCE
Bancassurance is the distribution of insurance products through the bank's
distribution channel. It is a phenomenon wherein insurance products are
offered through the distribution channels of the banking services along with a
complete range of banking and investment products and services. To put it
simply, Bancassurance, tries to exploit synergies between both the insurance
companies and banks.
Advantages to banks
• Productivity of the employees increases.
• By providing customers with both the services under one roof, they can
improve overall customer satisfaction resulting in higher customer retention
levels.
• Increase in return on assets by building fee income through the sale of
insurance products.
• Can leverage on face-to-face contacts and awareness about the
financial
conditions of customers to sell insurance products.
• Banks can cross sell insurance products e.g.: Term insurance products
with
loans.
Advantages to insurers
• Insurers can exploit the banks' wide network of branches for
distribution of products. The penetration of banks' branches into the
rural areas can be utilized to sell products in those areas.
• Customer database like customers' financial standing, spending habits,
investment and purchase capability can be used to customize products
and sell accordingly.
• Since banks have already established relationship with customers,
conversion ratio of leads to sales is likely to be high. Further service
aspect can also be tackled easily.
Advantages to consumers
• Comprehensive financial advisory services under one roof. i.e.,
insurance services along with other financial services such as banking,
mutual funds, personal loans etc.
• Enhanced convenience on the part of the insured
• Easy accesses for claims, as banks are a regular go.
SWOT ANALYSIS OF INSURANCE INDUSTRY
STRENGTH:
1. Best returns with the added advantage of 100% life insurance coverage.
2. Good option for new investors into the market as all the money is invested
by best fund managers so with less knowledge also they can earn good
returns.
3. Best commission charges paid to the agents which vary from 12% to 35%
which is much higher as compared to mutual funds i.e. , only 2-2.5%.
WEAKNESS
OPPORTUNITY
THREAT
About Company
AIG
Mr. Trevor Bull joined Tata-AIG Life as Managing Director in January 2006.
Prior to this, Trevor was Senior Vice President and General Manager at
American International Assurance in Korea.
Trevor has over 28 years of experience in the life insurance industry and has
spent considerable time working in Japan and Britain. His experience covers
an array of skills at various authority levels including Director, Regional
Executive, Senior Line Management and Project Management. Additionally,
Trevor has acquired keen insights into Unit Linked, conventional life and
health insurance/ reinsurance and all major products & distribution channels.
A proud father of two boys and one girl, he aligns his hobbies with theirs and
connects with them through a game of tennis or football regularly
.
ORGANISATION STRUCTURE
TATA-AIG LIFE has a staff strength of 1029, which includes professionals from
the fields of finance, law, accountancy, engineering and marketing.
COMPANY’S MISSION:
To be the top life insurance company in the market.
This not only means being the largest or the most productive company in the
market, but a combination of several things like-
COMPANY’S VALUES:
Key features:
1 Understanding the needs of customers and offering them superior
products and service.
Key features:
Reliance life
insurance Reliance Life Insurance Company Limited is a part of Reliance
Capital Ltd. of the Reliance - Anil Dhirubhai Ambani Group. Reliance Capital is
one of India’s leading private sector financial services companies, and ranks
among the top 3 private sector financial services and banking companies, in
terms of net worth. Reliance Capital has interests in asset management and
mutual funds, stock broking, life and general insurance, proprietary
investments, private equity and other activities in financial services. Reliance
Capital Limited (RCL) is a Non-Banking Financial Company (NBFC) registered
with the Reserve Bank of India under section 45-IA of the Reserve Bank of
India Act, 1934 .
Key features:
1 Through the “Financial Health Check” (FHC) Aviva’s sales force has
been able to establish its credibility in the market. The FHC is a free
service administered by the FPAs for a need-based analysis of the
customer’s long-term savings and insurance needs. Depending on the
life stage and earnings of the customer, the FHC assesses and
recommends the right insurance product for them.
MetLife insurance:
MetLife India Insurance Company Limited is an affiliate of MetLife, Inc. and
was incorporated as a joint venture between MetLife International Holdings,
Inc.and The Jammu and Kashmir Bank, M. Pallonji and Co. Private Limited
and other private investors. MetLife is one of the fastest growing life
insurance companies in the country. It offers a range of innovative products
to individuals and group customers at more than 600 locations through its
bank partners and company-owned offices. MetLife has more than 32,000
Financial Advisors. It has approximately 70 million customers all over world.
MetLife is working on the base of six core values-
1 Innovation
1 Excellence,
2 Honesty,
3 Knowledge,
4 Caring,
5 Integrity
Key features:
1 Max New York Life has adopted prudent financial practices to ensure
safety of policyholder's funds.
Bharti Axa life insurance is a joint venture between Bharti, one of India’s
leading business groups with interests in telecom, agri business and retail,
and Axa world leader in financial protection and wealth management. The
joint venture company has a 74% stake from Bharti and 26% stake of Axa.
The company started its operations in December 2006. Now company is
having over 5200 employees across over 12 states in the country. Company
is working on the base of five core values-
1 Professionalism
2 Innovation
3 Team Spirit
4 Pragmatism
5 Integrity
Key features:
one of the world’s largest insurance companies and Bajaj auto, one of the
biggest two and three wheeler manufacturing companies in the world.
Company is having over 440000 satisfied customers in India. Company is
having 550 branches across the country and over 60000 advisors.
Key features:
3 Expanding its agency force from 1.60 lakh to 2 lakh and the branch
network will also be increased from 900 to 1400.
ING
Vysya Life Insurance Company Limited a part of the ING group the world’s
largest financial services provider entered in the private life insurance
industry in India in September 2001.ING Vysya Life is currently present in
246 cities and has a network of over 300 branches, staffed by 7,000
employees and over 51,000 advisors, serving over 5.5 lakh customers.
ING Vysya Life has a diversified distribution channels,. While Tied Agency
remains the strongest channel, the Alternate Channels business within ING
Vysya Life is one of the fastest growing distribution channels. ING Vysya
Life has strengthened its position as the unparallel leader in the life
insurance industry in cooperative banks tie ups. The company currently
has tie ups with 130 cooperative banks across the country. The Alternate
Channels division has Banc assurance, ING Vysya Bank, Corporate Agents
and SMINCE. ING Vysya is working on the base of five core values-
1 Professionalism
2 Entrepreneurial
3 Trustworthy
4 Approachable
5 Caring
Birla sun life insurance
Birla Sun Life Insurance Company Limited (BSLI) is a joint venture between
the Aditya Birla Group and the Sun Life Financial Services of Canada. It
started operations in March 2001 after receiving its registration license from
IRDA in January 2001. Company is having more than 45 branches across
India.
Key features:
Power
New ULIP
NAME OF THE INSURANCE
COMPANY Tata-AIG Life
4) WL STABLE FUND
7) WL INCOME FUND
CHARGES
PREMIUM ALLOCATION
CHARGE
( in %age) 15000-24999 16%(1st&2nd yr) 3%(3yrs)
25000-4,99,999 15%(1st&2nd yr) 3%(3yrs)
5,00,000-9,99,999 13%(1st&2nd yr) 3%(3yrs)
10,00,000-99,99,999 9%(1st&2nd yr) 3%(3yrs)
10,000,000 & Above 1.5%(1st&2nd yr) 1.5%(3yrs)
MORTALITY & NA
OTHER BENEFITS RISK
CHARGES
CHARGES
PREMIUM ALLOCATION
CHARGE( in %age) Rs 10,000-Rs1999,999 5%
Rs 2000,000-Rs999,999 4%
Rs 1,000,0000 3%
MINIMUM LOCK IN
PERIOD(yrs) 3yrs
CHARGES
PREMIUM ALLOCATION
CHARGE( in %age) year 1 35%
year 2 15%
year 3 3%
PARTIAL WITHDRWAL NA
CHARGES
PREMIUM ALLOCATION
CHARGE( in %age) year 1 14%
year 2 onwards 3.5%
POLICY ADMINISTRATION
CHARGE Rs 40 per month
CHARGES
PREMIUM ALLOCATION
CHARGE
( in %age) upto 1,99,999 30%(1st&2nd yr) 1%(>3yrs)
2,00,000-4,99,999 20%(1st&2nd yr) 1%
(>3yrs)
5,00,000-9,99,999 15%(1st&2nd yr) 1%
(>3yrs)
10,00,000-19,99,999 10%(1st&2nd yr) 1%
(>3yrs)
>20,00,000 5%(1st&2nd yr) 1%
(>3yr)
MORTALITY & NA
OTHER BENEFITS RISK
CHARGES
Arou
REGULAR P
Death Benefit
On death occurring before the age of 7 years: The death benefit will be
the fund value as on date of receipt of intimation of death at the office.
On death after the age of 7 years and before the age of 60 years: The
benefit payable would be the sum assured less value of partial
withdrawals made in the last 24 months prior to the date of death or
the fund value as on date of receipt of intimation of death at the
Company’s office, whichever is higher. The death benefit payable would
be calculated separately for regular premiums and top up premiums.
On death of the life assured on or after attaining the age of 60 years:
The benefit payable would be the sum assured less value of partial
withdrawals made, within 24 months before attaining age 60 years and
all partial withdrawals made after attaining age 60 years or the fund
value as
on the date of receipt of intimation of death at the office, whichever is
higher. The death benefit would be calculated separately for regular
premiums and top up premiums.
If three years regular premium has not been paid and the policy has
lapsed, fund value as on date of receipt of intimation of death at the
Company’s office will be paid on death of the life assured.
The policy will terminate upon payment of death benefit.
Maturity Benefit
Surrender Benefit
The surrender value of the policy will be equal to the fund value less
surrender charge, if any.
Anytime after three years from the date of commencement of the
policy, you have the option to avail of surrender benefit by complete
surrender of units.
The policy will terminate upon payment of surrender value.
Additional Rider Benefits available
The following additional rider benefits in the form of rider can be availed
at the option of the policyholder.
UL Accidental Death Benefit Rider (UL ADB)
UL Accidental Permanent Total/ Partial Disability Benefit Rider (UL
APT/PDB)
UL Critical Illness Benefit Rider (UL CI)
UL Hospital Cash Benefit Rider (UL HCB)
UL Waiver of Premium Benefit (UL WOP)
UL Family Income Benefit (UL FIB)
(Please refer to the additional rider benefits brochure for more details.)
You have the flexibility to add or remove the riders at any policy
anniversary subject to rider terms and conditions.
Fund Value:
The fund value is equal to the number of units under this policy
multiplied by the respective unit price on the relevant valuation date
Unit Price:
The unit price of each fund is arrived at by dividing the Net Asset Value
(NAV) of the fund by the number of units existing in the fund at the
valuation date (before any new unit is allocated or cancelled)
Valuation Date:
The Company aims to value the Funds on each day the financial
markets are open. However, the Company reserves the right to value
less frequently in extreme circumstances, where the value of the assets
may be too uncertain. In such circumstances, the Company may defer
valuation of assets until a certainty on the value of assets is resumed.
The deferment of valuation of assets will be subject to prior consultation
with IRDA.
Currently, the cut-off time is 3.00 p.m. for applicability of Unit Price of a
particular day for switches, redemptions and publication of Unit Price.
Computation of NAV:
When Appropriation price is Applied:
The NAV of a fund shall be computed as Market value of investment
held by the fund plus the expenses incurred in the purchase of the
assets plus the value of any current assets plus any accrued income net
of fund management charges less the value of any current liabilities less
provision, if any. This gives the net asset value of the fund.
Dividing by the number of units existing at the valuation date (before
any new units are allocated), gives the unit price of the fund under
consideration. This is applicable when the company is required to
purchase assets to allocate units at the valuation date.
Investment Options:
Bajaj Allianz offers you a choice of seven (7) investment funds as given
below
With Bajaj Allianz New UnitGain Easy Pension Plus RP you can take
control of your future and ensure a retirement you can look forward to.
Early retirement from work is every ones dream; you want your saving
and investment to grow fast so you don’t have to work for money
anymore and enjoy every moment of being with your loved one’s.
The New UnitGain Easy Pension Plus RP is a retirement plan that helps
you retire with laughter lines. This unitlinked pension plan gives you the
advantage of investing in securities making your savings grow faster so
you can retire earlier.
The plan works in two parts – the deferment period and the annuity
period. During the deferment period, the plan builds up the funds. The
deferment period ends at the vesting date. You are free to choose your
age of retirement (vesting date) between 45 and 70 years. After the
vesting date, the annuity payments begin.
The benefits on Vesting Date (the date you choose to retire)
The Fund Value as on the vesting date will be used to purchase an
immediate
annuity, at rates prevailing at that point of time.
Option to take lump sum: You have the option to take up to 1/3rd of
the Fund
Value as a lump sum. This amount would be tax free in your hand, as
per current
tax laws. The balance amount will be used to purchase an immediate
annuity.
Fund Value :
The Fund Value is equal to the number of units under this policy
multiplied by the unit price of the units on the relevant valuation date.
Unit Price:
The unit price of each fund is arrived at by dividing the Net Asset Value
(NAV) of the fund by the number of units existing in the fund at the
valuation date (before any new unit is allocated or cancelled)
Valuation Date:
The Company aims to value the Funds on each day the financial
markets are open. However, the Company reserves the right to value
less frequently in extreme circumstances, where the value of the assets
may be too uncertain. In such circumstances, the Company may defer
valuation of assets until a certainty on the value of assets is resumed.
The deferment of valuation of assets will be subject to prior consultation
with IRDA.
Currently, the cut-off time is 3 p.m. for applicability of Unit Price of a
particular day for switches, redemptions and publication of Unit Price.
Computation of NAV:
When Appropriation price is Applied:
The NAV of a Unit Linked Life Insurance Product shall be computed as:
Market value of investment held by the fund plus the expenses incurred
in the purchase of the assets plus the value of any current assets plus
any accrued income net of fund management charges less the value of any
current liabilities less provision, if any. This gives the net asset value of the
fund. Dividing by the number of units existing at the valuation date (before
any new units are allocated), gives the unit price of the fund under
consideration.
This is applicable when the company is required to purchase assets to
allocate units at the valuation date.
The NAV of a Unit Linked Life Insurance Product shall be computed as:
Market value of investment held by the fund less the expenses incurred
in the sale of the assets plus the value of any current assets plus any
accrued income net of fund management charges less the value of any
current liabilities less provision, if any. This gives the net asset value of
the fund. Dividing by the number of units existing at the valuation date
(before any units are redeemed), gives the unit price of the fund under
consideration.
This is applicable when the company is required to sell assets to redeem
units at the valuation date.
Investment Options:
Bajaj Allianz offers you a choice of 6 funds. You can choose to invest
fully in any one fund or allocate your premiums into the various funds in
a proportion that suits your investment needs. All the funds will be
managed by asset managers of Bajaj Allianz, backed with the rich
experience of Allianz SE, one of the largest asset managers in the world
today, managing assets worth over a Trillion Euros (over Rs. 55,00,000
crores).
Your earnings grow over time, and so does your savings potential. With
Bajaj Allianz, you have the flexibility to increase your regular premium
amount
Fund Management Charge will be 1.75% p.a. of NAV for Equity Growth
Pension Fund, Accelerator Mid-Cap Pension Fund and Pure Stock
Pension Fund, 1.25% p.a. of the NAV for Equity Index Pension Fund II,
0.95% p.a. of the NAV for Bond Pension Fund and 0.95% p.a. of NAV
for Liquid Pension Fund.
Bajaj Allianz Life Insurance presents a plan that takes care of you and the ’
financial requirements’ of your loved ones after you. ’Bajaj Allianz YoungCare
Plus’ offers you a unique way to reassure yourself that you have
taken care of the ones you cherish. With this unique policy that allows your
loved ones to live comfortably, even if something were to happen to you. ….
‘’Bajaj Allianz YoungCare Plus’’ insures a safe financial future with prospects
of attractive returns and guaranteed life cover. Only to make sure that when
your life changes, your plans can still stay the same as always.
• Gift of a lifetime to your loved one, who has been nominated by you to
receive the benefits under the policy.
• Loyalty Units to enhance your fund value every year from the sixth policy
year.
• Get a guaranteed Sum Assured plus we will continue to pay premium on
your behalf, in case of your unfortunate death or on being diagnosed to be
suffering from specified Critical Illnesses, whichever occurs first
• Your policy continues to participate in investment performance of the
fund(s) till maturity even after the payment of Sum Assured as part of death
or critical illness benefit.
• An ‘Asset Allocation Fund’ looks after your investments even when the
market conditions change. Our experienced fund managers monitor the mix
of assets in the fund and manage the mix in such situations to maximize your
returns.
• Also if you want to manage the mix of assets for your policy on your own,
you have a choice of 5 other investment funds, with complete flexibility to
switch money from one fund to the other to manage your investments better.
• Your policy continues to participate in investment performance of the
fund(s) even if you are not able to pay the premium for first 3 full years.
• Flexibility of partial withdrawals at any time after three years from
commencement of the policy provided first three full years’ premiums are
paid.
• Option to pay top up premiums anytime during the tenure of your policy to
further enhance your savings
• Option to choose UL Accidental Permanent Total/Partial Disability Benefit as
an additional rider benefit to provide assurance to your family.
Premium paid by you, net of the premium allocation charge, if any, are
invested in fund(s) of your choice and units are allocated depending on the
unit price of the fund(s). The fund value of your policy is the total value of
units that you hold in the fund(s). The insurance cover charges, policy
administration charges and the additional rider benefit charges (if any) are
deducted through monthly cancellation of units. Fund Management Charge is
priced in the unit value.
Your Sum Assured is always equal to Half of the Policy Term times Annualized
Premium
Maturity Benefit
Surrender Benefit
• The surrender value of the policy will be equal to the fund value less
surrender charge, if any.
• Anytime after three years from the date of commencement of the policy,
provided due premiums for first three policy years have been paid, you have
the option to avail surrender benefit by complete surrender of units.
• Further, if first three years regular premiums have not been paid and the
policy has lapsed, the surrender value, if any, would be payable at the expiry
of the revival period or at the end of third policy year, whichever is later.
Computation of NAV:
The NAV of a fund shall be computed as the market value of investment held
by the fund plus the expenses incurred in the purchase of the assets plus the
value of any current assets plus any accrued income net of fund management
charges less the value of any current liabilities less provision, if any. This
gives the net asset value of the fund.
Dividing by the number of units existing at the valuation date (before any
new units are allocated), gives the unit price of the fund under consideration.
This is applicable when the company is required to purchase assets to allocate
units at the valuation date.
The NAV of a fund shall be computed as the market value of investment held
by the fund less the expenses incurred in the sale of the assets plus the value
of any current assets plus any accrued income net of fund management
charges less the value of any current liabilities less provision, if any. This
gives the net asset value of the fund. Dividing by the number of units existing
at the valuation date (before any units are redeemed), gives the unit price of
the fund under consideration. This is applicable when the company is required
to sell assets to redeem units at the valuation date.
Investment Options:
Even if you forget to pay your premium, after three years’ regular premiums
are paid, you have an option to continue the policy for full insurance cover.
Under this option, the policy will be kept in force by cancellation of units at
the prevailing unit price to meet all the charges, provided the value of the
units in respect of regular premium less surrender charges does not fall to an
amount equivalent to one annual premium under the policy.
Anytime after three years from the date of commencement of the policy
provided regular premiums for three full years’ have been paid, you / your
nominee have the option to partially withdraw units from fund(s) subject to
following conditions:
• The minimum amount of withdrawal is Rs.5,000.
• Maximum partial withdrawal allowed shall be equal to fund value minus two
annual premiums which means a minimum fund value of two annual
premiums needs to be maintained at any given time.
• All partial withdrawals will be first made from eligible top up premium units,
if any. Once the top up premium units are exhausted, further partial
withdrawals will be made from regular premiums units.
• For the purpose of partial withdrawals, each payment of top up premium
shall have a lock-in period of three years, unless the payment of top up
premium is made in the last 3 policy years.
• No charge is applicable on partial withdrawals either from top up premium
units or from regular premium units
• We may vary the minimum value of units at NAV to be withdrawn and/or
the minimum balance of value of units to be maintained after such partial
withdrawals subject to prior approval from IRDA.
• After the death of life assured, the nominee or appointee if nominee is
minor shall be allowedto make one partial withdrawal only during a policy
year up to maximum of 25% of the existing fund value.
Parameter Details
Minimum Age at Entry 18
Maximum Age at Entry Age attained 60 / In case UL APTPDB rider has been
chosen, maximum entry age is 50 years attained
Maximum Maturity Age 70 years
Additional Rider Benefit Ceasing Age 65 years for UL APTPDB
Minimum Term 10 years.
Maximum Term 30 years or Age at entry less Maximum Maturity
Age of 70, whichever is less
Minimum Premium Rs 20,000 per yearly installment,
Rs 10,000 per half-yearly installment,
Rs. 5,000 per quarterly installment
Rs 2,000 per monthly mode
(Monthly mode is available through ECS and
• Salary Saving Scheme only).
Minimum Top Up Premium is Rs. 5,000.
*You can change the premium payment mode on any policy anniversary.
Within 15 days from the date of receipt of the policy, you have the option to
review the terms and conditions and return the policy, if you disagree to any
of the terms & conditions, stating the reasons for your objections. You will be
entitled to a refund of the premium paid, subject only to a deduction of a
proportionate risk premium for the period on cover and the expenses incurred
on medical examination and stamp duty charges. The refund paid to you will
also be reduced or increased (as applicable) by the amount of any reduction
or increase in the fund value, if any, due to a fall or rise in the unit price
between the date of allocation and redemption of units (without reference to
any premium allocation rate or charges).
Days of Grace
A grace period of 30 days for the yearly, half yearly and quarterly modes and
of 15 days for the monthly mode is allowed under the policy. Your policy
remains in force for all insurance covers, if any, even if the due premiums are
not paid during this period.
Termination Conditions
Tax Benefits
Premiums paid and benefits received will be eligible for tax benefits as per
applicable tax laws.
As per the current tax laws:
• Premiums payable are eligible for tax benefits as per Section 80C of the
Income Tax Act.
• Partial Withdrawals, Surrender Value, Death Benefit and Maturity Benefit
are eligible for tax benefits as per Section 10(10D) of the Income Tax Act.
• The charge paid for UL APTPDB rider benefit is eligible for tax benefits as
per Section 80(D) of the Income Tax Act.
• In case of change in any tax laws relevant to you or the fund performance,
the same will be applied as per regulations prevailing at that point of time
Rs. 630 per annum inflating at 5% every 1st of April will be deducted at each
monthly anniversary by cancellation of units.
1.75% p. a. of the NAV for Equity Growth Fund and Accelerator Mid-Cap
Fund, 1.25% p.a. of the NAV for Equity Index Fund II and Asset Allocation
Fund, 0.95% p.a. of the NAV for Bond Fund and Liquid Fund. The Fund
Management Charge is charged on a daily basis and adjusted in the unit
price.
Annual Premium size Premium Allocation Charge for Premium Payment due in
(Rs.) Policy Year 1 Policy Year 2 to 10 Policy Year 11 and above
20,000 – 99,999 60% 3% Nil
100,000 – 1,99,999 55% 3% Nil
2,00,000 – 4,99,000 50% 3% Nil
5,00,000 – 9,99,999 35% 3% Nil
10,00,000 and above 25% 3% Nil
All Top up premiums have a premium allocation charge of 2%.
• Miscellaneous Charge:
• Surrender Charge:
– If any due regular premium is not paid within the grace period in the first
three policy years, the surrender charge will be 60% of the first years’
Annualized Premium.
– If first three years regular premiums have been paid in full, the surrender
charge will be as follows:
[1 – (1/1.10)^N ] * First Years’ Annualized Premium.
where N is 10 years less the elapsed policy duration in years and fraction
thereof. This surrender charge is applied during the first 10 policy years only.
– No Surrender Charge will be applied on units in respect of Top Up
Premium.
• Mortality Charges:
– The mortality charge would vary according to the gender and attained age
of the life assured at the time of deduction of the charge.
– This charge would be recovered through cancellation of units on a monthly
basis and would be applied on sum at risk which is equal to the sum assured
plus 0.86364 * sum of future regular premiums falling due till outstanding
premium term
– Sample standard mortality charges per annum per thousand of sum at risk
for male lives are given in the table below:
Age 20 30 40 50
Mortality Charge per annum per thousand of
sum at risk for male lives 1.12 1.29 2.37 6.08
After taking due approval from the IRDA, we reserve the right to change the
following charges:
• Fund Management Charge up to a maximum of 2.75% p.a. of the NAV for
the Equity Growth Fund and Accelerator Mid-Cap Fund, 2.25% p.a. for the
Equity Index Fund II and Asset Allocation Fund, 1.75% p.a. for the Bond Fund
and Liquid Fund.
• Switching charge upto a maximum of Rs.200 per switch or 5% of the
switching amount, whichever is lower.
• Miscellaneous charge upto a maximum of Rs.200/- per transaction
If you disagree with the charges, you will be allowed to exit the plan at the
prevailing unit price after applying surrender charge, if any.
Highlights
Contribution guarantee
Market related returns
Increasing death benefit
Tax benefits under section 80 C and sec 10(10D)
Your dreams are as special as you are. If only an instrument would take
care of both, you and your dreams. Helps you increase your savings
and at the same time be a safe investment. Also secure your family's
future and ensure their well-being. Our “Birla Sun Life Insurance Simply
Life” plan does precisely that and more. It goes a long way in helping
you realize your dreams besides being very convenient to buy. It
ensures a lifetime of Tax free savings and also offers a life insurance
cover that takes care of your near and dear ones.
About BSLI
The Aditya Birla Group has a turnover close to Rs. 33000 crores with a
market capitalisation of Rs. 53400 crores (as on 31st March 2006). It
has over 72000 employees across all its units worldwide. It is led by its
Chairman - Mr. Kumar Mangalam Birla. Some of the key organisations
within the group are Hindalco, Grasim, Aditya Birla Nuvo etc.
Sun Life Financial Inc. and its partners today have operations in key
markets worldwide, including Canada, the United States, the United
Kingdom, Hong Kong, the Philippines, Japan, Indonesia, India, China
and Bermuda. Sun Life Financial Inc. had assets under management of
over US$343 billion, as on 31st March,2006. Sun Life Financial Inc. is a
leading performer in the life insurance market in Canada.
The Plan
60 years
Maximum Maturity Age
10 years
Duration of the Plan
Maturity Benefit The higher of the Fund Value or the aggregate of all the
premiums paid subject to following conditions
• All Premiums are paid; and
• Each premium is paid on or before the expiry of a
period of 60 days from the due date
Death Benefit Upon the death of the Life Insured we will pay to the
Nominee or the Policy Owner as the case may be an
amount equal to the total of the Sum Assured and the
Fund Value
Surrender option Any time during the tenure of the policy. There are no
surrender charges from the 7th policy year onwards.
However if the policy is surrendered in the first 3 years
the surrender value will be paid out after the third policy
year
Tax Benefit Under Sec 80(C) and Sec 10(10D) of the Income Tax act
The process to buy this plan is very simple and convenient. All you need
to do is fill out the application form and submit it to your Insurance
advisor along with your age proof and cheque for the first premium. If
you are opting for the monthly premium payment mode (compulsorily
through ECS or Salary deductions or debit or credit card) then you need
to enclose a cheque for the first 2 months premium amount.
Premium Discontinuance
In case the premium is discontinued after the first three Policy Years:
If all due premiums have been received for the first three Policy Years
and subsequent due premium is not received on the premium due date,
a grace period of 30 days is given. At the end of the grace period if the
premium is not received, you will be given a period of two years to pay
all due and unpaid Policy Premiums. During these two years all
Coverages will continue to be in force and all applicable charges will
continue to be deducted from the Fund Value till the Surrender Value
falls to one Annual Premium. At this time the Policy will be terminated
and the Surrender Value will be paid out.
At the end of the two-year period we will give you an option to continue
the Policy. If you do not opt to continue the Policy, the Policy will be
terminated and the Surrender Value will be paid out.
RESEARCH MEHODOLOGY
Research is a careful critical enquiry or examination in seeking facts or
principles, diligent investigation in order to ascertain something. It is
essentially a systematic enquiry seeking facts through objective verifiable
methods. The methodology which is used to do research is known as the
research methodology.
Research design is arrangement of condition for collection and
analysis of data in a manner that aims to combine relevance to the research
purpose with economy in procedure.
In my summer training I have done exploratory research. I
have explored the subject with the information provided. The basic objective
of my topic was to understand the complete working of the banks. The data
which I have presented in this report is of very relevant nature.
Type of research:
EXPLORATORY:
Type of research carried out was EXPLORATORY in nature; the objective of
such research is to determine the approximate area where the drawback of
the company lies and also to identify the course of action to solve it. For this
purpose the information proved useful for giving right suggestion to the
company.
Data Collection
(A) Primary data
(B) Secondary data
Data used for the research work was primary in nature.
Sample unit: -
The research process was done by interacting with number of customers
during the activities performed, which included, markets, cold calling,
canopies, etc. Sample Design consists of Random Sampling.
Sample size: - 50 people
Method of collection: -
Field procedure for gathering primary data included observation and interview
schedule in which the questionnaires were filed by the interviewer.
Personal interviews through self administered survey was done to collect the
data, market research was undertaken, that was accomplished by performing
various activities designed.
Research Instrument:
Questionnaire
The questionnaire was formulated by keep in mind the following
Points: -
Limitations:
The following were the limitations that were there during the course of the
study:
1. Limited time period.
2. Less number of respondents.
3. Biasness of the respond
AGE DISTRIBUTION
AGE DIST
33 %
Highest number of Respondents (41%) from Age group 31 to 45
yrs.
35% respondents are of age below 30 yrs, small percentage of
which is unemployed.
MARITAL STATUS
33 %
MARITAL STATU
666%
66%
66%
11
Total number of single respondents – 23
66%
Total number of married respondents – 77
66%
66%
66
66%
INCOME DISTR
> 4lacs 6 11
INCOME
1 - 1 lacs
mainly comprises of age group below 30 years.
6
Respondents of the age group 31-45 yrs, lie in all the income
slabs.
Minimum, 6 respondents in income bracket of above 5 lacs,
which are in age group of above 45 years.
6 .6 - 6 lacs
ARE YOU AWARE ABOUT FINANCIAL PLANNING? 11
DO YO
FINAN
100
F PEOPLE
90
80
11
70
INVESTMENT PREFERENCE
60
50
INVESTMENT PREFER
6%
21% respondents prefer banks and post office schemes as an
investment tool preference.
66 %
Respondents of age group below 30 years prefer Mutual
Funds, as they provide higher returns than banking investment
tools.
Insurance ranks 2nd as an investment tool choice, which
itself includes various protection, saving and pension plans.
Govt. Bonds & securities are mostly preferred by people of
higher age group rather than young generation.
Property as an investment option is most lucrative choice.
However it is important to mention that majority of respondents
66 %
are in age group of above 30 years and people with high income
bracket prefers to invest in Real Estate.
NAV ANALYSIS 11 %
DESCRIPTION ABOUT THE FUNDS ( NAV ) OF BIRLA SUNLIFE
INSURANCE:-
recommendations and the suggestion, this project will not only highlight the
negative areas of the bank but also help it to satisfy the customers. I hope
VARIETY-BASED POSITIONING
This type of positioning is based on varieties in products and services
rather than customer segments. It is a sensible strategy for those
companies who have distinctive advantages or strengths in offering certain
products and services. In the insurance industry too, it is possible to
achieve a unique position by focusing on certain category of products.
NEEDS-BASED POSITIONING
This is the most commonly understood positioning and is based on the
differing needs of different groups of consumers. This can be done
successfully if a company has unique strengths to service a group of
customer needs better than others.
ACCESS-BASED POSITIONING
Positioning of customers can also be done by the way they are accessible.
That is different groups of customers may be accessible in different ways
even though they may have similar needs. Access is typically a function of
customer geography or customer scale. There is excellent opportunity in
the insurance industry to employ access-based positioning by targeting the
rural insurance sector.
The rural market for life insurance is very different from the urban market
in terms of needs, income levels and distribution (seasonality, for
example), penetration of media and so on. Rural market can be a highly
profitable position if one is able to carefully plan and tailor an entire set of
low-cost activities of advertising, distribution, and product design etc. to
successfully exploit the potential.
GLOSSARY
Accident Benefit
An add-on with a life policy. It compensates a policyholder in the event of
death or injury by accident
Annuity
An investment option that makes a series of regular payments to an
individual in exchange for a premium or a series of premium.
Asset allocation
How your investments are spread across various asset classes
Bonus
The amount paid as return in a ‘with-profit’ policy. The bonus, expressed as a
percentage of the sum assured, is generally declared every year. The amount
is linked to the profits earned by the insurer. Depending on the time of
withdrawal, there are two kinds of bonuses – reversionary and cash. A
reversionary bonus can be encashed only on maturity of the policy; a cash
bonus can be withdrawn when declared
Capital gains
Profit earned from the sale of stocks, mutual fund units and real estate. Long-
term capital gains arise from assets owned for more than a year while short-
term capital gains are made from assets owned for less than a year.
Corpus
The amount of money available with a scheme for investing. If already
invested, the corpus is the current value of the scheme’s portfolio.
Cover
Another word for insurance; it also refers to the amount of insurance.
Death benefit
The amount payable to the nominee on death of the policyholder. The amount
paid is the sum assured plus benefits applicable (if any) less outstanding
loans.
Endowment plans
An insurance plan that provides a policyholder risk cover and some return on
investment. Usually suitable for the risk-averse
Group Insurance
An insurance policy taken out by employers to provide life cover to their
employees. Usually the cheapest form of insurance.
Insured
The policyholder: The person who buys an insurance policy
Insurer
The insurance company
Investments
Assets like fixed deposits, post office savings, bonds and stocks that are
acquired for the purpose of earning a return
Liquidity
The quality of assets that can be easily and quickly converted into cash
without any, or significant, loss in value.
Lock-in period
The period of time for which investments made in an investment option
cannot be withdrawn.
Maturity date
The date on which a policy term or fixed-income investment like fixed deposit
or bond comes to an end.
Money-back plans
A variant of endowment plans in which survival benefits are disbursed
through the policy term, rather than in a lump sum at the end.
Pension Plan
Investment products offered by insurance companies and mutual funds that
required the investor to make defined contributions over regular periods,
mostly every year. The contributions are invested according to a pre-decided
investment plan. At retirement, the accumulation is paid out through regular
pay-out options.
Policy
The legal document issued by an insurance company to a policyholder that
states the terms and conditions of an insurance contract.
Policy term
The period for which an insurance policy provides cover
Premium
The amount paid by the insured to the insurer to buy cover
Riders
Additional covers that can be added to a life policy, for a cost
Sum assured
The amount of cover taken under a life insurance policy, it is the minimum
amount that will be paid on death of the policyholder during the policy term.
Surrender value
The amount payable by the insurer to the owner of an investment-based plan
in case he opts to terminate the policy after three years (the mandatory lock-
in period) but before its maturity date. The surrender value will be the premia
paid till date minus surrender charges and any outstanding loans due.
Term plans
A plan that provides life cover for a specified period of time, but no return on
the premium paid
Vesting date
In pension plans, it is the date from which the policyholder starts receiving
pension. In children’s plans, it is the date from which a child becomes the
owner of a policy taken out in his name (generally, around his 18th birthday).
Will
A document that designates the assets of a person-both financial and
physical- to various family members and other heirs.
Whole-life plans
Class of life insurance policies that provide cover through your lifetime.
QUESTIONNAIRE
We are conducting a survey on the Unit Linked Insurance Plan (ULIP). We request the
Respondents to provide their valuable views on the same by answering to this
Questionnaire .The information provided by you will be used solely for Academic purpose
and to study the present Market Potential of ULIP.
NAME:…………………… PLACE:…………………………
AGE:
a) 15-20 yrs b) 21-30 yrs
c) 31- 40 yrs d) 41-50 yrs
e) >50 yrs
GENDER:
a) Male b) Female
OCCUPATION:
a) Government Service b) Private Service
c) Business d) Student
e) Others
ANNUAL INCOME:
a) Up to 2lacs b) Between 2-5 lacs
c) 5-7 lacs d) 7-10 lacs
e) Above 10 lacs
a) Yes b) No
2. Have you invested in the ULIP of any company; (i) if yes then
please tick the following?
a) Yes b) No
Websites:
www.tata-aig.com
www.bimadeals.com
www.bajajallianzinsurance.com
www.irdaindia.org
www.birlasunlifeinsurance.com
www.hdfcinsurance.com
www.businessworldonline.com
www.google.com (search engine)
Other References:
Brochures of various plans