SUMMER INTERNSHIP REPORT

ON
Sales of UAS International
In Partial Fulfillment of the Requirements for the Award of
BBA degree

By
AMIT SATI
Roll No- 170241041
BBA: 2017-20

Under the guidance of

Prof. Roopali Fulzele
SBS, Sharda University

School of Business Studies

Sharda University
Plot no: 32,34, Knowledge Park 3
Greater Noida - 201306

1
 STUDENT’S DECLARATION

I, AMIT SATI a student of BBA, Noida (2017-20) hereby declare that this project
report entitled “SALES OF UAS INTERNATIONAL” is genuinely undertaken on
my own efforts and all the details and reports herein are collected and analyzed on
the basis of data collected by me.

Place: Noida

Date:

2
 ACKNOWLEDGEMENT

I would like to express my sincere feeling to all those who have guided and taken kind interest to
see that the project allotted to me is useful to business and industry.

I would also like to thanks Prof. Roopali Fulzele, Asst. Prof., BBA Department, SBS Sharda
University, for his knowledgeful insights which helped greatly in the timely completion of my
project. The willingness to share his vast experience and spontaneous suggestion encouraged me
tremendously to pursue my goal.

Name & Sign - Amit Sati

Program: BBA

3
 Table of Content

Sr. No Content Page No.

1. Executive Summary 5

2. Chapter 1: Introduction 6-22

1.1 About the Company
1.2 Origin of the Organization
1.3 Growth and development of the Organization
1.4 Present status of the Organization
1.5 Functional Departments of the Organization
1.6 Organization structure-and Organization
chart
1.7 Product and Service profile of the
Organization
1.8 Market profile of the Organization

3. Chapter 2: Literature Review 23-28

2.1 Tasks Handled
2.2 Business Strategies of UAS International
2.3 Porter’s five forces
2.4 Swot Analysis
2.4.1 Swot Analysis of UAS International

4. Chapter 3: Research Methodology 29-31

3.1 Objective
3.2 Research Design
3.3 Sampling
3.4 Limitations

5. Chapter 4: Data Analysis and Interpretation 32-34

6. Chapter 5: Conclusion and Limitation 35-36

5.1 Limitations
5.2 Conclusions

7. Bibliography/References 37

8. Appendix 38-41
-Questionnaire

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 EXECUTIVE SUMMARY

This report highlights the work done during the internship, on sales of company

Sales for the Company

The company's revenues are generated by selling government and private limited products like
insurance policies, Mutual funds, Mediclaim, etc. My role was to advise and convince a client
about most featured product that the company deals in i.e. Reliance Large cap fund. Working
on this project helped me to gain market knowledge, different schemes available, analytical skills
and also asset management of individuals.

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 CHAPTER - 1
INTRODUCTION

6
 Chapter – 1
Introduction
1.1 About the Company
UAS International is a wealth management and Training & Development Company. Keeping in
mind the most critical needs in today context, it has emerged as a service partner providing the
clients a one stop solution offering a gamut of services – Training & development, International
& National Internship, International & National Placement & Student exchange program abroad.
The company is based on the principles of delivering high returns to their clients through their
network of government sector banks like Punjab National Bank, Bank of Baroda, Andhra Bank,
Bank of Karnataka, etc.
The company has trained 52000 and above interns till date and has tie ups with 26 universities in
India and 80 universities abroad.
The client base is spread across, BFSI Sector and Telecom but has a large client base in BFSI.
Banking, Financial services and Insurance (BFSI) is an industry term for companies that provide
a range of such financial products/services such as universal banks. BFSI usually comprises
commercial banks, insurance companies, non – banking financial companies, cooperatives,
pension funds, mutual funds and other smaller financial entities. The key challenge in the BFSI
sector is Insurance. The insurance industry of India consists of 53 insurance companies of
which 24 are in life insurance business and 29 are non – life insurers. Among the life insurers,
Life Insurance Corporation (LIC) is the sole public sector company. Apart from that, among the
non – life insurers there are six public sector insurers. In addition to these, there is sole national
re – insurer, namely, General Insurance Corporation of India.
The company features the product of Pub MetLife, Max Bupa, Reliance mutual funds etc.
The company helps the clients to make efficient investment decisions which he has invested in
different sectors to earn high returns and also save taxes.

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1.2 Origin of the Organization

Keeping in mind the most critical needs in today context, we have emerged as a service partner
providing our clients a one stop solution offering a gamut of services - Training &development,
International & National Internship, International & National Placement & Student exchange
program abroad. Moreover, we are India's 1st Organization to launch a customer care for the
students for the mentioned services Training &development, International & National Internship,
International & National Placement & Student exchange program abroad. Thus, our mission is to
establish high standards of professional etiquette and to effectively facilitate a comprehensive
and accomplished system of continuing professional development for every possible profession
through our exceptional training solutions.
An ability to build, develop and nurture brands and enable them to achieve leadership position in
the key markets. Deft in coordinating sales territories, quotas and goals and establishing training
programs. Adept in analyzing sales statistics gathered by staff for determining sales potential and
inventory requirement and monitoring the preference of the customers.
High energy, results-oriented leader recognized for proactive initiative and enthusiastically
meeting deadlines. Experience in all aspects of sales cycle and management: lead generation,
customer needs assessment, presentations, negotiations, staff management & training.
We understand the multiple needs of business world and recognize that there
is a gap in what enterprises expect and what people perform. We can meet the needs from a
single source, with the facilities, resources and learning expertise to fully achieve the desired
goals. For the purpose, UAS International has come up with a unique International Internship
Program, International Live Projects, Various Training Programs on Personality
Development/Career Management/How to get a desirable Job etc. & 3 days Workshops on how
to choose career options to train and develop the knowledge and resource based skills in the
candidates to fill the void of the business environment. This is not all, we also look forward to
the successful placements of our Interns with the top companies of national and international
repute.

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1.3 Growth and development of the Organization

UAS International (A Unit of United Accrual Services Pvt. Ltd.) is a people training and
development company. Established in 2013, on the principles of developing and delivering high
quality training, the company is able to facilitate various training and development
programs/internships in India and abroad with top B-schools and has trained almost 40000 and
above interns till date. The Services of the company are spread beyond the national boundaries of
India (UK, USA, Dubai, Singapore, Malaysia) etc. Keeping in mind the most critical needs in
today's context, we have emerged as a service partner providing our clients a one stop solution
offering a gamut of services we have emerged as a service partner providing our clients a one stop
solution offering a gamut of services.

UAS International (A Unit of United Accrual Services Pvt. Ltd.) is a people training and
development company. Established in 2013, on the principles of developing and delivering high
quality training, the company is able to facilitate various training and development programs/
internships in India and abroad with top B-schools and has trained almost 40000 and above
interns till date. Liaison with 26 universities in India with the base size of 900 & above campus.
International Liaison with 80 universities in abroad with the base size of 500 & above. Having a
Team of 42 exclusive corporate trainers. The operations of the company are spread beyond the
national boundaries of India.
Keeping in mind the most critical needs in today context, we have emerged as a service partner
providing our clients a one stop solution offering a gamut of services Training &development,
International & National Internship, International & National Placement & Student exchange
program abroad. Moreover, we are India's 1st Organization to launch a customer care for the
students for the mentioned services Training &development, International & National Internship,
International & National Placement & Student exchange program abroad. Thus, our mission is to
establish high standards of professional etiquette and to effectively facilitate a comprehensive
and accomplished system of continuing professional development for every possible profession
through our exceptional training solutions.

We understand the multiple needs of business world and recognize that

there is a gap in what enterprises expect and what people perform. We can meet the needs from a

9
single source, with the facilities, resources and learning expertise to fully achieve the desired
goals. For the purpose, UAS International has come up with a unique International Internship
Program, International Live Projects, Various Training Programs on Personality
Development/Career Management/How to get a desirable Job etc. & 3 days Workshops on how
to choose career options to train and develop the knowledge and resource based skills in the
candidates to fill the void of the business environment. This is not all, we also look forward to
the successful placements of our Interns with the top companies of national and international
repute.

1.4 Present status of the Organization

UAS International (A Unit of United Accrual Services Pvt. Ltd.) is a people training and
development company. Established in 2013, on the principles of developing and delivering high
quality training, the company is able to facilitate various training and development programs/
internships in India and abroad with top B-schools and has trained almost 40000 and above
interns till date. Liaison with 26 universities in India with the base size of 900 & above campus.
International Liaison with 80 universities in abroad with the base size of 500 & above. Having a
Team of 42 exclusive corporate trainers. The operations of the company are spread beyond the
national boundaries of India.

Their Associates

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11
1.5 Functional Departments of the Organization

HUMAN RESOURCE DEPARTMENT

Human resource development deals with the following:

A. Manpower recruitment:

Recruitment for the position of team members, TLs & sometimes even ADMs is done at
the store by the HR head, SM & ASMs. However, for the recruitment for the higher posts like
DMs, ASMs & SM, the selection is done at the zonal office.

All candidates have to undergo a selection process. This process comprises of the return
test followed by group discussion, role play & the final interview.

B. Manpower Training & Development:

The main idea behind this program is to develop knowledge skill & attitude required by an
individual to perform adequately a given task. This training program has been successfully
improving the performance of the employee & which in turn has enhanced the organizational
performance. Various training programs along with the written test at each of the training levels
have been designed. They are cashier training, group philosophy, training on retail business,
values, sales training, policies, product knowledge etc.

C. Maintaining Employee Records:

The personal information of each employee is maintained in the SAP. Information related to
leaves, provident fund, gratuity, ESI, bonus, salary, personal loans, etc. is maintained by HR
dept.

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D. Deciding salary and wages:

The salary is finalized considering following factors

1. Current salary level

2. Qualification and experience

3. Level at which the job is offered

4. Existing salary levels in the organization.

5. Market trends

Various levels are available to the employees like casual leaves, sick leaves, earned
leaves, maternity leaves, all-purpose leaves, paid holiday, compensatory off and weak off.

E. Employee Welfare:

Every organization conducts welfare activities for its employees. The welfare activities in
big bazaar are unique by themselves.

Following are the welfare activities in the big bazaar

1. Award to staff that help in the pointing pilferage

2. Cultural activities to provide scope for their hidden talents

3. Birthday celebrations

4. Long-term service awards

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1.6 Organization structure-and Organization chart

Ishan Taneja (Managing Director)

A dynamic oriented professional with more than 5 years of experience with the ability to engage
with clients keenly gauge and targeting their needs. Exposure in handling client queries,
providing them feasible solutions & building healthy relationships, thereby achieving high
customer satisfaction. Expertise in setting up international and national level marketing networks
and driving them to attain key objectives.

An ability to build, develop and nurture brands and enable them to achieve leadership positions
in key markets. Deft in coordinating sales distribution by establishing sales territories, quotas and
goals and establishing training programs. Adept in analyzing sales statistics gathered by staff for
determining sales potential and inventory requirements and monitoring the preferences of
customers.

High energy, results-oriented leader recognized for proactive initiative and enthusiastically
meeting deadlines. Experience in all aspects of sales cycle and management; lead generation,
customer needs assessment, presentations, negotiations, staff management and training. Keen
ability to inspire and motivate employees via fruitful relationship building skills. Diligent and
fair leadership that secures profitability.

Trainings & Workshops

Trained nearby 11800 Management Interns from various Top B schools.

Conducted 100 & Above workshops on career management in top b schools in India & Abroad.

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Conducted 200 & Above Workshops on Placement talks in top b schools in India & Abroad.

Covering nearby 350 above B Schools in India & Abroad for International Internships,
International Live Projects & for Various Training Program on career management.

Dr. Anamica Chopra

Dr. Anamica Chopra, is an Academician & Researcher catering her services to the education
world. A management graduate, she obtained her MBA degree from IP University (Delhi).
M.Phil and Graduate Diploma in International Business adds up to her qualification. To excel in
her field, she attained her PhD in Business Management from Guru Jambheshwar University of
Science & Technology (Hisar).

In her academic experience she has taught the Management and Marketing related papers to the
students of BBA programme of IP University, PGDBM (AICTE), and MBA of different
universities. She has guided research projects of many management students. Being a prolific
writer, she has authored a book titled “Marketing Management” published with Galgotia
Publishers and two more are in pipeline. She has to her credit a number of research papers in
reputed and refereed National and International journals. She has also attended and presented
research papers in National and International Seminars/Conferences. Having good academic
achievements to her credit, she plans to devote full time to her passion for research and
consultancy.

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Arpandeep Narula

President High Court Chandigarh

Central Govt. Standing Counsel

Executive Member- High Court Bar Assn., Chandigarh.

Practicing as Advocate at Punjab & Haryana High Court, Chandigarh, Distt. Courts, Panchkula,
Consumer Courts at Panchkula & Chandigarh and D.R.T. dealing in all types of cases relating to
Civil, Revenue, company matters, working as arbitrator with various firms and also specially
empaneled on the professional firms of Chartered Accountants for dealing and drafting of
notices, cases, agreements, appeals and revisions of all sorts and also in Banking Sector and
Public Sector Undertakings.

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Anirudh Sharma

SENIOR MANAGEMENT PROFESSIONAL (Business Development / Marketing / Strategic

Marketing & Brand management)

May 2007 to oct 2013 Planman Consulting (IIPM), New Delhi National business head – Centre
for Mentoring and Training, All India.

Trainings & Workshops

• Bayer: - Conducted outbound training program with over 150 participants from the
organization at Jaipur for two days.

• GODREJ: - Conducted various Training modules for Godrej Industries Ltd., one of
India’s largest business houses with interests in FMCG and other consumer products. For
the organization, developed a three-day module on team building and effective
communication which was imparted to about 120 of their middle level managers for
improving team synergy and bringing in effective communication.

• Electrolux Team Challenge: - As part of the assignment, developed an experiential

learning module which was conducted at an outdoor location for bringing about greater
synergy between various departments within the organization.

• GAIL: - The assignment with this public sector enterprise was for developing the
communication skills of fifty of its middle level managers. The exercise was an in-house
programme where two days on class room sessions were taken to impart basics of
communications for these managers.

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• Reliance Infocomm: - This was an extensive programme carried out by a team of five
consultants for educating about two thousand dealers of the organization over a period of
three months. In addition, for giving product training the dealers were also imparted
training on customer handling, CRM and basic modules of complaints handling.

• Hindustan Lever Networks :- Conducted training programmes on sales and soft skills
for Hindustan Lever Networks across five cities in India. This assignment included
conducting sessions on communications, leadership and motivation. Each programme
was a three-day unit which was repeated for the employees across five cities of India.

• British Gas: - Conducted a training session spreading over two days for their senior and
middle management in India on communication and team building. There were over
eighty participants who were taken through the whole module.

• Airtel: - The workshop spreaded over two days on effective communications and team
building for middle and junior management.

• INGAF (Government of India): - Conducted two workshops on communication and

team building for over 100 doctors who are working on a WHO funded projects for
eliminating AIDS from India.

• Conducted a workshop on “New Branding Strategies” with Professor Russel S Wiener,

Deputy Dean Stern School of Business at the New York University. Here the programme
was repeated over four cities (Delhi, Bangalore, Chennai, Hyderabad) where Chief
executives and directors of various leading organizations were trained on new branding
and communications strategies.

• Conducted a workshop with Prof. Michael Goodman of the New York University on
“Trade Marketing” across cities such as Delhi, Bangalore, Chennai, Hyderabad and Pune.

• Conducted two other such workshop series with international faculties across major cities
in India.

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Neeti Saxena

(NET-JRF, MBA – HR with over 7 years of experience)

Currently pursuing PhD in HR from Gautam Buddha University.

Proficient in taking lectures for the Undergraduate and Postgraduate Management students on
General management and HR subjects. Experience of placing students in top Indian and
Multinational companies. Effective in Campus – Industry interaction and building and
nurturing relationship with the Corporates. An effective communicator with exceptional
interpersonal skills.

Experienced in overseeing smooth implementation of HR policies for manpower planning,

recruitment & selection, performance management system, induction, orientation and
development of new employees in the organization through career and succession planning.
Exposure of conducting various training sessions of subordinates for enhancing the performance
and quality of service.

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1.7 Product and Service profile of the Organization

Examinating Programs

Their Training Programs

1. Gain insight about business world

2. Gain awareness and better knowledge of the business and management principles

3. Acquire new managerial skills, to meet up the cooperate demands

4. Build their self-esteem

5. Attain leadership qualities

6. Total personality development

7. Develop team building and group cohesiveness Helps to vigor their strengths and
overcome their weakness

8. Upskilled to do new and different tasks (multi-task/ multi-talent) and keeps them
motivated and fresh

9. Updates about the latest market trends

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Modules Include:

Importance and Implications of Career Management

Discover Yourself Aptitude Test

Impact of First Impression

Promote Yourself- Importance of Professional Presence

Resume Writing

Fundamentals & Applications of Group Discussions (GDs)

How to effectively fill Interview Forms

How to Market Yourself in an Interview

Fundamentals & Applications of Personal Interviews (PIs)

Evaluation Parameters of GDs & PIs

Winning Mantras of GDs & PIs

Sure Success Tips for GDs & PIs

1.8 Market profile of the Organization

UAS International (A Unit of United Accrual Services Pvt. Ltd.) is a people training and
development company. Established in 2013, on the principles of developing and delivering high
quality training, the company is able to facilitate various training and development programs?
Internship in India ans abroad with top B-schools and has trained almost 40000 and above
interns till date. Liaison with 26 universities in India with the base size of 900 & above campus.
International Liaion with 80universities in abroad with the base size of 500& above. Having a
Team of 42 exclusive corporate trainers. Company is having assest under management of 50cr.
The operations of the company are spread beyond the national boundaries of India.

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VISIONS AND MISSIONS OF THE COMPANY

VISION

"To be progressive leader and first choice for dynamic solution integrating
people, process and performance”

MISSION

"To establish high standards of professional etiquette and to effectively

facilitate a comprehensive & accomplished system of continuing professional
development for every possible profession through our exceptional training
solutions"

Marketing:
Marketing can be defined as "the activity, set of institutions, and processes for creating,
communicating, delivering, and exchanging offerings that have value for customers, clients,
partners, and society at large."

Sales is a part under marketing which focuses on the intense communication between the
company's product and the target audience.

Recruitment & Selection:

Recruitment and selection are two of the most important functions of personnel management.

Recruitment is a process to discover the sources of manpower to meet the requirement of the
staffing schedule and to employ effective measures for attracting that manpower in adequate
numbers to facilitate effective selection of efficient personnel.

Every organization needs to look after recruitment and selection in the initial period and
thereafter as and when additional manpower is required due to expansion and development of
business activities. Right person for the right job is the basic principle in recruitment and
selection.

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 CHAPTER - 2
LITERATURE REVIEW

23
2.1 Tasks Handled

So, to generate the revenues, UAS International makes it mandatory for every intern to enter the
sales profile for a good exposure. So, for 26 days I was exposed to a sales profile
For the initial 12 days, induction classes were conducted in which I got:
• the overview of the company's profile
• overview of the project that all the interns were supposed to be allocated
• Learnt about different HR modules like the policies, recruitment process, dos & don'ts in
an interview, CTC break up, designing of salary slip , salary negotiation and different
types of interviews, types of business letters, HRMS demo, Payroll system demo and data
entry in online portals.
• Learnt about digital marketing, search engine optimization, social media optimization and
online marketing.
• Understood about the taxation like the taxation policies, flow of tax calculations,
fundamentals of various heads of income, income tax act of 1961, 80C,80D ,10 10 D
&different tax slabs in India.
• Introduction about the different financial sectors in India, knowledge about BFSI sector,
awareness about Insurance Sector, merits and demerits of each financial sector and career
planning in BFSI sector.
• To understand the pnb MetLife, Max Bupa Health Insurance, Reliance mutual funds
matching its capabilities to the market needs, positioning and to focus on the
maximization of sales for the company.
• Concept of Portfolio Management & financial investment.
• How to Pitch the product to the client, role plays, lead generations, customer satisfaction
and closing of sales.

After the 12 days of induction, I was sent on field for 14 days to pitch the product and do sales.
In the two-week time period, I generated the leads, met with the clients and tried to close the
deal by convincing a client to buy the product. I was focused to generate the revenues for the
company and maximizing the profits as well. I sold out some SIP (systematic Investment plan).

24
2.2 Business model and strategy of UAS International

• BUSINESS MODEL

UAS International works on The Affiliate Model. An affiliate is simply someone who helps

sell a product or service in return for commission. However, they may never actually take

ownership of the product or service (or even handle it). They simply get rewarded for

referring customer to a company when they make a sale.

• BUSINESS STRATEGY

UAS International works as a service partner of various public sector and private sector banks,

such as Bank of Baroda, Andhra Bank, Bank of Karnataka, Punjab National Bank etc. UAS

provides a platform through which banks make business. For the purpose of bringing business

to banks UAS International follows following strategies:

1) Hiring

The interns are hired throughout the year for 1 month or 3months based on college policy.

2) Training

The interns are trained for the banking product that has to be pitched.

3) Sales

Finally, the interns go on field, meet the clients and pitch the product to clients to bring sales.

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2.3 Porter's five forces

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2.4 Swot analysis
SWOT analysis is a tool for auditing an organization and its environment. SWOT analysis is
first stage of planning and help marketers to focus on key issues. SWOT stands for strength,
weakness, opportunity and threats.
Strengths and weaknesses are internal SWOT factors. Opportunities and threats are external
SWOT factors. Strength is a positive internal factor. A weakness is a negative internal factor.
An opportunity is a positive external factor. A threat is a negative external factor.

2.5 Swot analysis of UAS international

STRENGTHS WEAKNESS

• Unique Business Model • Brand Awareness.

• Cost Effectiveness • Fewer Staff

• Effective Communication

• Strong Management Team

• Unique approach towards customer

satisfaction, growth and retention

• Strong presence in North India.

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OPPORTUNITIES THREATS

• Expansion of company in South India • High competition in Investment sector.

and Abroad. • Currently, only one branch
• Increase clients from other industries. • Change in Government policies can
• Rise in the variety of products and fluctuate profit generated.
services.

• Rising of Insurance and Banking sector

in India.

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 CHAPTER - 3
RESEARCH
METHODOLOGY

29
3.1 Objectives of the study

• To study the factors affecting the market conditions.

• To understand the marketing strategies of UAS International.

• Studying the market condition for the successions of the organization.

• To find the reasons for failure.

• Finding area for development through study.

3.2 Research design

Data Collections Methods:

Primary Data:

• Primary data is the raw data that is collected by the researcher as first-hand information
from the sample taken into observation for specific purpose. The primary data is
collected through surveys, personal interviews with the help of designed questionnaire,
observation.

• Collection of data is done with help of designed questionnaires and personal interviews.
Questionnaires are closed end, like scale method is been used to design the
questionnaire.

• Primary data is collected through questionnaire and personal interviews of management

level and worker level employees.

Secondary Data:

• The secondary data refers those, which are already stored somewhere for someone’s
requirement or reference. It can be collected from sources like books, internet etc. For
my study purpose I have also used various sources of secondary data. I have used
sources such as Internet, books, discussing with friends, etc.

• Secondary data is collected through company periodical, broachers etc. of the company.

30
 • Sample frame: - Employee from each department and each level in the department

• Sample size: 100 Employees for questionnaire

3.3 Sampling technique

Random sampling refers to the sampling technique in which each and every sample item has an
equal chance of being included in the sample. The selection is free from personal bias and the
sample depends entirely on chance. The employees of UAS International have been randomly
given the questionnaires to fill.

3.4 Limitations

Every study has got some limitation, during the project “analysis of marketing strategies” in
UAS International. I have also faced some constraints and limitations. They have been listed as
follows:

• Some employees who were interviewed didn’t share their personal observation or
problems they were facing because they didn’t find it important to share because of
their personal opinions and views.

• Many employees and organization have low awareness about the marketing strategies
and why it is needed in the organization, as well as what benefits will it bring to an
individual or group of people and in turn the organization.
• Some respondents were not aware of the information asked in the questionnaire. So
could not fill the questionnaire appropriately.

31
 CHAPTER – 4
DATA ANALYSIS &
INTERPRETATION

32
 1. One-year growth chart

2. Annualized Return

Years 2017 2016 2015 2014 2013

Fund return 38.34 1.75 0.93 54.64 3.31

3. Fund Management

Sponsor Name Reliance Capital Limited

Fund Manager Shailesh Raj Bhan

Since 30/06/1995

Status Active

Setup Date 30/06/1995

Phone 022-33031000

Address Reliance Centre, 7th Floor, South Wing, Off

Western Express Highway, Santacruz (East)

33
 Mumbai - 400 055

Email customer_care@reliancemutual.com

4. Rs 1000 a month invested through SIP

1 Years 3 Years 5 Years

Amount invested (Rs) 12000 36000 60000

Fund value (Rs) 12,219.61 44,031.86 87,723.55

Benchmark value (Rs) 12,434.33 43,986.76 83,061.07

34
 CHAPTER - 5
CONCLUSION &
LIMITATIONS

35
5.1 Limitations of the projects

Although it was very exciting to work on the project since they made me to step out of my
comfort zone and gave me a real hand on experience of the corporate world but I faced certain
difficulties and was limited to my area of research. These were:
• Some clients were not aware about the Insurance Company.
• Some respondents were not aware of the information asked in the questionnaire so could
not fill the questionnaire appropriately.
• Some clients did not share their true investment information due to their conservative
mentality.
• Some clients were in a hurry, so they took the filling up of questionnaire very lightly and
just filled out random information.
• The time span to complete the projects was limited so one to one interaction with every
client was not possible.

5.2 Conclusion

UAS international is a big name in itself, it has served a huge number of clients. Working with
the UAS was exciting for me I got a good exposure. The sales of the company are decent
however it has a great scope for expansion, it can target southern region of India and can expand
its branches to international market as well. Many of the clients were not aware of its brand name
therefore it can do some advertisement that will develop a sense of knavery in the mind of the
customer. Also, the company should look upon its competitors as many new companies are
nowadays entering into the insurance sector.

36
 REFERENCES

1. UAS team (www.uasinternational.in)

2. Magazines (https://www.forbes.com/)

37
ANNEXURE

38
 QUESTIONNAIRE

Few important questions kept in front on clients helped in

approaching them in better way and generating more sales:

From which sources you get to know about different Investment options.
• Broker
• Bank
• Relative/ Friend
• T.V./ Newspaper

What is your saving objective?

• Retirement
• Healthcare
• Children’s Education
• Growth
• Home Purchase
• New House
• Children marriage

In which sector would you like to invest your money?

• Private Sector
• Public Sector
• Foreign Sector
• Government Sector

Do you have a formal budget for family expenditure?

• Yes
• No

39
Do you invest your money in fixed deposit?
• Yes
• No

Usually do you consult your friend/ relative before making an investment?

• Always
• Often
• Sometimes
• Never

What % of your income do you invest?

• 0-15%
• 15-30%
• 30-50%

What is the time period would you like to invest?

• Short Term (0-1year)
• Medium Term (1-5years)
• Long Term (>5years)

Where you would like to invest?

• Debt
• Equity
• Tax Saving

Important factors you consider before making an investment?

• Liquidity
• Opportunity for steady growth
• Safety of investment

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Would you like to invest in risky venture?
• Always
• Often
• Sometimes
• Never

How do you intend to use the earnings received from investment?

• Reinvest 20-80%
• Reinvest total earnings

How much interest rate do you expect from your investment?

• 4-5%
• 6-7%
• More than 7%

Where you would like to invest?

• PPF
• Fixed Deposits
• Savings Accounts
• Gold
• Mutual Funds

Are you satisfied with your investment options?

• Yes
• No

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THANKYOU

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