Name: Test Paper

Date:

1. What is COQ?

2. What is Cost of Good Quality?

(a) Cost of Conformance (b) Cost of Non Conformance (c) All the above

3. Cost of Good Quality Includes ?

(a) Prevention Cost and Internal Failure cost (b) Prevention Cost and Appraisal Cost
(c) Internal Failure cost and Appraisal Cost

4. Cost of Poor Quality Includes?

(a) Internal and External Failure Cost (b) Prevention Cost and Appraisal Cost
(c) Internal Failure cost and Appraisal Cost

5. Who has defined Cost of Quality?

(a) Edwards Deming (b) Crosby (c) Juran

6. What is Prevention Cost?

(a) Costs incurred to prevent the occurrence of non-conformances (b) Costs incurred
in measuring and controlling current production to assure conformance to
requirements (c) All the above
Name: Test Paper
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7. What is External Failure cost?

(a) After Shipment to customer (b) Before Shipment to customer (c) Scrap, Design
Reviews

8.What is Appraisal Cost?

(a) Before Executing the job (b) After Executing the job (c) All the Above

9.What is Cost of Non Conformance?

(a) Customer requirements are met (b) Customer Requirements are not met (c)
Reduced new customers.

10. What is the Industry Average of Internal Failure cost?

(a) 10 to 12 Percentage (b) 4 to 6 Percentage (c) 10 to 15 Percentage