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Canon iR2422 Error Codes List page 1 (from 3)

Code Description Remedy


Startup error
- Check the fixing film connector. -
E000- The temperature detected by the main
Replace the fixing film unit. - Replace
0000 or sub thermistor does not rise to the
the DC controller PCB.
specified value during startup control.
Abnormally high temperature
(detected by main thermistor) - Check the connector of the fixing film
E001-
The main thermistor detected an unit. - Replace the fixing film unit. -
0000
abnormally high temperature (240 deg Replace the DC controller PCB.
C) during temperature control.
Abnormally high temperature
(detected by sub thermistor) - Check the connector of the fixing film
E001-
The sub thermistor detected an unit. - Replace the fixing film unit. -
0001
abnormally high temperature (295 deg Replace the DC controller PCB.
C) during temperature control.
Low temperature during temperature
- Check the connector of the fixing film
E002- control.
unit. - Replace the fixing film unit. -
0000 The target temperature is not reached
Replace the DC controller PCB.
during temperature control.
Abnormally low temperature (detected
by main thermistor)
- Check the connector of the fixing film
E003- After the temperature detected by the
unit. - Replace the fixing film unit. -
0000 main thermistor has reached the
Replace the DC controller PCB.
specified value, it does not reach the
specified value during initial rotation.
Abnormally low temperature (detected
by sub thermistor)
- Check the connector of the fixing film
E003- After the temperature detected by the
unit. - Replace the fixing film unit. -
0001 sub thermistor has reached the
Replace the DC controller PCB.
specified value, it does not reach the
specified value during initial rotation.
- Check the connector of the fixing film
E007- Fixing film sensor failure
sensor. - Replace the fixing film sensor.
0000 The fixing film sensor is faulty.
- Replace the DC controller PCB.
- Check the connector of the main
E010- Main motor failure
motor. - Replace the main motor. -
0000 The main motor is faulty.
Replace the DC controller PCB.
Waste toner full detection
E019-
The waste toner full state was Replace the drum unit.
0001
detected.
2

Waster toner full detection sensor is


faulty. - Check the connector of the waster
E019- The waste toner full state was toner full sensor. - Replace the waste
0002 detected continuously for five or more toner full sensor. - Replace the DC
seconds while the main motor was controller PCB.
turning.
Erroneous connection to duplex unit
- Check the connectors of the duplex
Disconnection of the duplex unit was
E052- unit and DC controller PCB. - Replace
detected after power-on, detection of
0000 the duplex controller PCB. - Replace the
normal connection to the duplex unit,
DC controller PCB.
and start of communication
- Check the connector of the BD
E100- BD detection PCB failure detection PCB. - Replace the laser
0000 The BD detection PCB is faulty scanner unit. - Replace the DC
controller PCB.
Image processor PCB failure - Putting the switch on/off of the power
E196-
Error on writing and readout ROM of supply. - Replace the image processor
0001
image processor PCB (mainn ROM). PCB.
Image processor PCB failure - Putting the switch on/off of the power
E196-
Error on writing and readout ROM of supply. - Replace the image processor
0002
image processor PCB (option ROM). PCB.
- Check the connectors of the DC
Printer engine communication error
controller PCB and image processor
E197- Erroneous communication between
PCB. - Replace the DC controller PCB
0000 the DC controller PCB and image
for normal connection. - Replace the
processor PCB was detected.
image processor PCB.

Code Description Remedy


- Check the connectors of the finisher
Finisher communication error
controller PCB and DC controller PCB
E500- Data communication could not be
for normal connection. - Replace the
0001 performed normally. It has been retried
finisher controller PCB. - Replace the
three times in vain.
DC controller PCB.
- Offset motor or finisher controller PCB
- Check the connector of the offset HP
failure
sensor. - Check the connector of the
E520- - Offset HP sensor failure The offset
offset motor. - Replace the offset HP
0001 motor was driven for 1000 ms in the HP
sensor. - Replace the offset motor. -
sensor approach direction, but the offset
Replace the finisher controller PCB.
HP sensor did not turn on.
E520- - Offset motor or finisher controller PCB - Check the connector of the offset HP
0002 failure sensor. - Check the connector of the
3

- Offset HP sensor failure The offset offset motor. - Replace the offset HP
motor was driven for 1000 ms in the HP sensor. - Replace the offset motor. -
sensor escape direction, but the offset Replace the finisher controller PCB.
HP sensor did not turn off.
- Staple unit failure
- Staple HP sensor failure
- Check the connector of the staple
E531- - Finisher controller PCB failure The
unit. - Replace the staple unit. -
0001 staple home position was not left when
Replace the finisher controller PCB.
400 ms have lapsed since start of staple
operation.
- Staple unit failure
- Staple HP sensor failure - Finisher
controller PCB failure The staple home
position had been left once, but it was - Check the connector of the staple
E531-
not reached again when 400 ms have unit. - Replace the staple unit. -
0002
lapsed since start of staple operation. In Replace the finisher controller PCB.
addition, the staple home position could
not be reached by performing reverse
operation for 400 ms.
- Check the connector of the standard
Standard tray shift motor or finisher tray HP sensor. - Check the connector
controller PCB failure of the standard tray clock sensor. -
- Standard tray HP sensor failure - Check the connector of the standard
E540-
Standard tray clock sensor failure - tray shift motor. - Replace the
0001
Standard tray shift motor load failure The standard tray HP sensor. - Replace
standard tray was moved but the paper the standard tray clock sensor. -
surface was not detected. Replace the standard tray shift motor.
- Replace the finisher controller PCB.
- Check the connector of the standard
- Standard tray shift motor or finisher tray HP sensor. - Check the connector
controller PCB failure of the standard tray clock sensor. -
- Standard tray HP sensor failure - Check the connector of the standard
E540-
Standard tray clock sensor failure - tray shift motor. - Replace the
0002
Standard tray shift motor load failure standard tray HP sensor. - Replace
Cannot move (to the pickup position) the standard tray clock sensor. -
within the specified time. Replace the standard tray shift motor.
- Replace the finisher controller PCB.
Standard tray shift motor or finisher - Check the connector of the standard
controller PCB failure tray HP sensor. - Check the connector
- Standard tray HP sensor failure - of the standard tray clock sensor. -
E540-
Standard tray clock sensor failure - Check the connector of the standard
0003
Standard tray shift motor load failure The tray shift motor. - Replace the
standard tray was operated, but it did not standard tray HP sensor. - Replace
reach the sensor within 300 ms the standard tray clock sensor. -
4

Replace the standard tray shift motor.


- Replace the finisher controller PCB.
- Check the connector of the standard
- Standard tray shift motor or finisher
tray HP sensor. - Check the connector
controller PCB failure
of the standard tray clock sensor. -
- Standard tray HP sensor failure -
Check the connector of the standard
E540- Standard tray clock sensor failure -
tray shift motor. - Replace the
0005 Standard tray shift motor load failure The
standard tray HP sensor. - Replace
encoder clock signal was not detected
the standard tray clock sensor. -
two or more times when the standard
Replace the standard tray shift motor.
tray was operated for 300 ms.
- Replace the finisher controller PCB.
- Check the connector of the optional
- Optional tray motor or finisher controller tray HP sensor. - Check the connector
PCB failure of the optional tray clock sensor. -
- Optional tray HP sensor failure - Check the connector of the optional
E542-
Optional tray clock sensor failure - tray shift motor. - Replace the optional
0001
Optional tray shift motor load failure The tray HP sensor. - Replace the optional
optional tray was operated, but the paper tray clock sensor. - Replace the
surface was not detected. optional tray shift motor. - Replace the
finisher controller PCB.
- Check the connector of the optional
- Optional tray motor or finisher controller tray HP sensor. - Check the connector
PCB failure of the optional tray clock sensor. -
- Optional tray HP sensor failure - Check the connector of the optional
E542-
Optional tray clock sensor failure - tray shift motor. - Replace the optional
0002
Optional tray shift motor load failure tray HP sensor. - Replace the optional
Cannot move (to the pickup position) tray clock sensor. - Replace the
within the specified time. optional tray shift motor. - Replace the
finisher controller PCB.
- Check the connector of the optional
- Optional tray motor or finisher controller
tray HP sensor. - Check the connector
PCB failure
of the optional tray clock sensor. -
- Optional tray HP sensor failure -
Check the connector of the optional
E542- Optional tray clock sensor failure -
tray shift motor. - Replace the optional
0003 Optional tray shift motor load failure The
tray HP sensor. - Replace the optional
optional tray was moved upward, but it
tray clock sensor. - Replace the
did not reach the HP sensor within 3000
optional tray shift motor. - Replace the
ms.
finisher controller PCB.
- Optional tray motor or finisher controller - Check the connector of the optional
PCB failure tray HP sensor. - Check the connector
E542- - Optional tray HP sensor failure - of the optional tray clock sensor. -
0005 Optional tray clock sensor failure - Check the connector of the optional
Optional tray shift motor load failure The tray shift motor. - Replace the optional
encoder clock signal was not detected tray HP sensor. - Replace the optional
5

two or more times when the optional tray tray clock sensor. - Replace the
was operated for 300 ms. optional tray shift motor. - Replace the
finisher controller PCB.
- Stack delivery motor or finisher - Check the connector of the stack
controller PCB failure delivery HP sensor. - Check the
- Stack delivery HP sensor failure The connector of the stack delivery motor.
E575-
stack delivery motor was driven for 2000 - Check the connector of the stack
0001
ms in the stack delivery direction (HP delivery HP sensor. - Replace the
sensor approach direction), but the stack stack delivery motor. - Replace the
delivery HP sensor did not turn on. finisher controller PCB.
- Stack delivery motor or finisher - Check the connector of the stack
controller PCB failure delivery HP sensor. - Check the
- Stack delivery HP sensor failure The connector of the stack delivery motor.
E575-
stack delivery motor was driven for 2000 - Check the connector of the stack
0002
ms in the HP sensor escape direction, delivery HP sensor. - Replace the
but the stack delivery HP sensor did not stack delivery motor. - Replace the
turn off. finisher controller PCB.

Code Description Remedy


Shutter drive motor or finisher controller - Check the connector of the shutter
PCB failure open sensor. - Check the connector of
- Shutter open detection sensor failure - the shutter clutch. - Check the
E584- Shutter clutch failure The shutter open connector of the shutter motor. -
0001 sensor did not turn on when 1000 ms Replace the shutter open sensor. -
have lapsed since the shutter unit had Replace the shutter clutch. - Replace
performed open operation, resulting in the shutter drive motor. - Replace the
incomplete open operation. finisher controller PCB.
- Shutter drive motor or finisher controller - Check the connector of the shutter
PCB failure open sensor. - Check the connector of
- Shutter open detection sensor failure - the shutter clutch. - Check the
E584- Shutter clutch failure The shutter open connector of the shutter motor. -
0002 sensor did not turn off when 1000 ms Replace the shutter open sensor. -
have lapsed since the shutter unit had Replace the shutter clutch. - Replace
performed close operation, resulting in the shutter drive motor. - Replace the
incomplete close operation. finisher controller PCB.
Erroneous communication with optional
- Check the connectors of the optional
cassette
cassette PCB and DC controller PCB.
E716- Disconnection of the optional cassette
- Replace the optional cassette PCB
0000 was detected after power-on, detection
for normal connection. - Replace the
of normal connection to the optional
DC controller PCB.
cassette, and start of communication.
E719- Erroneous communication with card - Check the connectors of the card
6

0000 reader (serial communication) reader and image processor PCB. -


- Disconnection from the card reader has Replace the card reader for normal
been detected since communication connection. - Replace the image
started after confirmation of normal processor PCB.
connection to the card reader (after
power-on) - A serial communication error
has occurred. (The serial communication
error cannot be recovered.)
Erroneous communication with coin
vendor (serial communication)
- Check the connection between the
- Disconnection from the coin vendor has
image processor PCB and serial PCB.
been detected since communication
- Check the connectors of the serial
E719- started after confirmation of normal
PCB and coin vendor for normal
0002 connection to the coin vendor (after
connection. - Replace the serial PCB.
power-on). - A serial communication
- Check the coin vendor. - Replace
error has occurred. (The serial
the image processor PCB.
communication error cannot be
recovered.)
- Check the connectors of the DC
controller PCB and image processor
Erroneous communication between
PCB for normal connection. - Check
E733- controller and printer
the power supply of the printer (Check
0000 Cannot communicate with the printer at
whether initialization is performed at
startup.
startup). - Replace the DC controller
PCB or image processor PCB.
- Check the connectors of the image
CCU communication error
E736- processor PCB and modem. -
The installed modem PCB is
0000 Replace the modem PCB. - Replace
incompatible.
the image processor PCB.
- Check the connectors of the image
Erroneous communication between
processor PCB and LAN PCB for
E739- controller and network board
normal connection. - Replace the LAN
0000 The installed network board is
PCB. - Replace the image processor
incompatible.
PCB.
Language file/boot ROM/USB memory
E744- error Download a language file of the
0001 The language file version does not correct version.
match Bootable.
Language file/boot ROM/USB memory
E744- error Download a language file of the
0002 The language file is longer than the correct version.
permitted size.
E744- Language file/boot ROM/USB memory Download a language file of the
7

0003 error correct version.


The language file version does not
match Bootable.
Language file/boot ROM/USB memory
E744- Download a language file of the
error
0004 correct version.
Language file read error
- Check the fan connector. - Replace
E805- Fan failure
the fan. - Replace the DC controller
0000 The fan is faulty.
PCB.
- Check the connector of the fixing film
Fixing drive circuit failure unit. - Replace the fixing film unit. -
E808-
- The heater does not turn on. - A fixing Replace the fixing drive motor. -
0000
drive motor failure was detected. Replace the DC controller PCB. -
Replace the power supply PCB.