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Ricoh Aficio MPC2500 Trouble Error Codes List page 1 (from 13)
The shutter open sensor does Defective shutter. Shutter motor overload.
not detect "ON" for 2000msec Defective IOB.
after the shutter motor turns
on.
Shutter overrun error 1: Open
The shutter open sensor loses Defective motor. Change of load to shutter
294
the "ON" signal after the motor.
shutter was closed.
Shutter overrun error 2: Open
The shutter open sensor Defective motor. Change of load to shutter
295
detects "ON" after SC 291 has motor.
occurred.
Shutter open/close sensor
error
Broken harness(es) of the shutter open/close
296 Both shutter open sensor and
sensors
close sensor detect "ON" at
the same time.
AC charge output error [K]
The measured voltage is not Disconnected or broken high voltage cable.
300 proper when BICU measures Defective or not installed PCU. Defective high
the charge output for each voltage power supply.
color.
AC charge output error [M]
The measured voltage is not Disconnected or broken high voltage cable.
301 proper when BICU measures Defective or not installed PCU. Defective high
the charge output for each voltage power supply.
color.
AC charge output error [C]
The measured voltage is not Disconnected or broken high voltage cable.
302 proper when BICU measures Defective or not installed PCU. Defective high
the charge output for each voltage power supply.
color.
An error signal is detected for 0.2 paper transfer unit. Defective high
seconds when charging the separation, voltage supply unit.
image transfer bet or paper transfer
roller.
Temperature and humidity sensor error
2.
The thermistor output of the Temperature and humidity sensor
temperature sensor was not within the harness disconnected, loose, defective.
498
prescribed range (0.5V to 4.2V). The Temperature and humidity sensor
thermistor output of the humidity defectivege.
sensor was not within the prescribed
range (0.01V to 2.4V).
Paper Tray 1 error
When the tray lift motor is turned on, (if
the upper limit is not detected within 10 Defective paper lift sensor. Defective
501 seconds), the machine asks the user to tray lift motor. Defective bottom plate lift
reset the tray. If this condition occurs mechanism. Defective IOB.
three consecutive times, the SC is
generated.
Paper Tray 2 error
When the tray lift motor is turned on, (if
the upper limit is not detected within 10 Defective paper lift sensor. Defective
502 seconds), the machine asks the user to tray lift motor. Defective bottom plate lift
reset the tray. If this condition occurs mechanism. Defective IOB.
three consecutive times, the SC is
generated.
For the paper feed unit: Defective tray
lift motor or connector disconnection
Tray 3 error (Paper Feed Unit or LCT) Defective lift sensor or connector
For the paper feed unit: When the tray disconnection For the LCT: Defective
lift motor is turned on, the upper limit is stack transport clutch or connector
503- not detected within 10 seconds For the disconnection Defective tray motor or
01 LCT: SC 503-01 occurs if the upper or connector disconnection Defective end
lower limit is not detected within 8 fence home position sensor or
seconds when the tray lift motor is connector disconnection Defective
turned on to lift or lower the tray. upper limit sensor or connector
disconnection Defective tray lift motor or
connector disconnection
Tray 3 error (Paper Feed Unit or LCT) For the paper feed unit: Defective tray
This SC is generated if the following lift motor or connector disconnection.
503- condition occurs 3 consecutive times. Defective lift sensor or connector
02 For the paper feed unit: When the tray disconnection For the LCT: Defective
lowers, the tray lift sensor does not go stack transport clutch or connector
off within 1.5 sec. For the LCT: When disconnection. Defective tray motor or
11
The stack feed HP sensor does not detect motor. Defective stack feed
"ON" twice (once: jam error) for specified time motor.
after the stack feed motor has turned on. The
stack feed HP sensor does not detect "OFF"
twice (once: jam error) for specified time after
the stack feed motor has turned on.
1. Check the connections to the
1000-sheet (booklet) finisher: Tray lift motor
750 shift tray motor. 2. Defective shift
error
tray motor.
Finisher punch motor error
The punch HP sensor is not activated within Punch HP sensor disconnected,
the specified time after the punch motor defective. Punch motor
760
turned on. The 1st detection failure issues a disconnected or defective. Punch
jam error, and the 2nd failure issues this SC motor overload due to obstruction
code.
Finisher folder plate motor error Folder plate HP sensor
The folder plate moves but is not detected at disconnected, defective. Folder
761 the home position within the specified time. plate motor disconnected,
The 1st detection failure issues a jam error, defective. Folder plate motor
and the 2nd failure issues this SC code. overloaded due to obstruction.
Punch movement motor error
The punch unit moves but is not detected at
Motor harness disconnected,
763 the home position within the specified time.
loose, defective. Defective motor.
The 1st detection failure issues a jam error,
and the 2nd failure issues this SC code.
Paper position sensor slide motor error
The paper position sensor moves but is not
detected at the home position within the Motor harness disconnected,
764
specified time. The 1st detection failure issues loose, defective. Defective motor.
a jam error, and the 2nd failure issues this SC
code.
Shift motor error
The shift motor HP sensor does not detect
Defective shift motor. Defective
770 any change for 1.86 seconds after the shift
shift motor HP sensor.
motor has turned on at power on or during its
operation.
Bridge unit error
Defective connector. Broken
791 The machine recognizes the finisher, but does
harness.
not the bridge unit.
Finisher error
Defective connector. Defective
792 The machine does not recognize the finisher,
harness. Incorrect installation
but recognizes the bridge unit.
19
and activated.
File format converter error Defective file format
880
The file format converter does not respond. converter
Electric counter error Defective NVRAM.
900
Abnormal data in the counters. Defective controller.
910 ...
External Controller Error
914
External Controller Error 6
While EAC (External Application Converter), the Power outage at the EFI
conversion module, was operating normally, the controller. EFI controller
919
receipt of a power line interrupt signal from the was rebooted. Connection
FLUTE serial driver was detected, or BREAK to EFI controller loose
signal from the other station was detected.
Defective software.
Printer application error
Unexpected hardware
920 An error is detected in the printer application
resource (e.g., memory
program.
shortage).
A necessary font is not
Printer font error
921 found in the SD card. The
A necessary font is not found in the SD card.
SD card data is corrupted.
Netfile function error Defective HDD. Data
925 The management area or management file on the inconsistency (e.g., caused
HDD is corrupted. by power failure)
Defective software.
Software performance error
990 Defective controller.
The software makes an unexpected operation.
Software errored.
Software continuity error Software program error.
The software has attempted to perform an Internal parameter
991
unexpected operation. However, unlike SC 990, incorrect, insufficient
the object of the error is continuity of the software. working memory.
Undefined error An error undetectable by
992
Defective software program any other SC code occurred