Job Description - Quality Manager

Purpose:

Plan, direct, and coordinate quality assurance programs. Formulate quality control policies and control quality of
laboratory and production efforts.

Functions:

1. Help establish an appropriate quality culture

2. Collect and analyze material samples to evaluate quality.
3. Analyze quality control test results and provide feedback and interpretation to production management.
4. Monitor performance of quality control systems to ensure effectiveness and efficiency.
5. Communicate quality control information to all relevant organizational departments, outside vendors, or
contractors.
6. Instruct staff in quality control and analytical procedures.
7. Produce reports regarding nonconformance of products or processes, daily production quality, root cause
analyses, or quality trends.
8. Participate in the development of product specifications
9. Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of
issues in the field of quality control
10. Identify critical points in the manufacturing process and specify sampling procedures to be used at these
points
11. Devise and establish company's quality procedures, standards and specifications
12. Work with purchasing staff to establish quality requirements from external suppliers
13. Look at ways to reduce waste and increase efficiency
14. Use relevant quality tools and make sure managers and other staff understand how to improve the business
15. Train and manage a team of quality control technicians.

Person Specifications
Education / Certification

Although a career as a quality manager is open to all graduates, a degree in a relevant area, such as business
management, is particularly useful, especially if it includes quality management modules.

A degree in Industrial Engineering or Textile Technology is preferred

Lead Auditor Certification is ISO 9001, ISO 14001 and ISO 45001 or similar Health and Safety Certification is desirable

Competencies

1. Attention to Detail — being careful about detail and thorough in completing work tasks.
2. Analytical Thinking — analyzing information and using logic to address work-related issues and problems
3. Dependability — being reliable, responsible, and dependable, and fulfilling obligations
4. Stress Tolerance — accepting criticism and dealing calmly and effectively with high stress situations
5. Integrity — being honest and ethical
6. Initiative — a willingness to take on responsibilities and challenges
 7. Leadership — a willingness to lead, take charge, and offer opinions and direction
8. Independence — developing one's own ways of doing things, guiding oneself with little or no supervision, and
depending on oneself to get things done
9. Cooperation — being pleasant with others on the job and displaying a good-natured, cooperative attitude
10. Persistence — persistence in the face of obstacles

Experience

At last 3 years in a similar role