ServiceNow Work Smarter by Aligning

Project Portfolio Management resources to Goals and

Strategy
The Project and Program Balancing Challenge
Provide self-service access, a
It’s no secret that many organizations are under pressure to do more with the single entry point and a
same (or even less) budget. Rapidly advancing technologies and constant centralized repository for
change require you to work more efficiently in order to deliver transformational service requests and employee
business projects. Unfortunately, traditional tools and processes lead to ideas. Make IT part of your
inefficiencies across project lifecycles. Because they lack insight into their business strategy and align with
business demands, enterprise leaders aren’t confident they’re investing in the business needs. Collaborate
right projects. Without a single entry point to request new services or make with stakeholders to justify and
suggestions for enhancing an existing service, idea intake is decentralized, prioritize your organization’s
coming in from different parts of the organization through inefficient means, like demands.
phone calls or emails. Once a project has been approved, teams manage work
in silos using multiple disparate systems. This creates big gaps between project
Work Faster through Full
manager, project team, and IT leadership. Management struggles to capture
Integration with the ServiceNow
timely status updates throughout the project lifecycle. Even worse, there is little Cloud Management
confidence that any of this work will provide value to the organization.
Automate processes and bring
your disparate solutions
The ServiceNow Solution
together so you can gain insight
ServiceNow’s Project Portfolio Management is a part of the IT Business into non-project workloads and
Management Suite. Project teams overcome today’s challenges by using avoid unforeseen project
ServiceNow—a cloud productivity platform for project teams that leads to delays using a realistic view of
working faster and smarter across planned and unplanned tasks. It’s a your resource availability.
comprehensive solution that includes project portfolio, resource, demand, and
agile development applications.
Get up and Running in the
Cloud Right Away

Implement in weeks rather than

months, and enjoy seamless
upgrades that allow for faster
innovation using solutions you
can easily find on the platform,
including Financial
Management capabilities and
Application Portfolio
Management.

The Portfolio Workbench is your window into real-time portfolio management.

ServiceNow Project Portfolio Management

• Aligns work to goals and strategy to ensure you work on the right projects

• Increases visibility with real-time dashboards and reporting

• Provides faster time to value with greater team adoption

Project Portfolio effectively, see which resources are for developing and maintaining
available at any given time, and software throughout the lifecycle—
Project Portfolio organizes
distribute tasks with a thorough from inception to deployment. Your
development tasks into projects, and
projects into programs and portfolios, understanding of your existing visibility into the development lifecycle
resource workloads. is increased and reported across
giving you collaboration, reporting,
development teams.
and tracking for your project planning
and more information for better Demand Management Visit our Project Portfolio Management
business decision-making. In many enterprises today, demands page to learn more:
Teams can create and manage a come in from multiple sources and https://www.servicenow.com/produ
wide range of projects from a few are delivered via many channels. cts/project-portfolio-
small tasks to large portfolios of Because of this, executives are unable management.html
projects containing complex activities to access all the information they
with various relationships and need to make informed, strategic
dependencies. Tracking and decisions. And even if they can
managing all work (including incident, collect all the data, contrasting one
problem, change, and release demand against others while ensuring
management) from a single system of the right stakeholders are involved in
record ensures all project activities are the decision-making process is a
captured. challenge.

Improve your visibility with The ServiceNow Demand Project Workspace enables viewing of
personalized dashboards and timeline Management application centralizes project status details
visualizations delivering executive all your strategic requests from the
views into projects and project business and consolidates the
portfolios across your entire enterprise. investment decision process for new
products and services. Demand
You can adapt at the speed of
Management facilitates ideation—
business with automatically updated generating, developing, and
project timelines and interactive task communicating new ideas—to
and resource allocation based on support corporate initiatives that
task dependencies, milestones, and improve, drive, and grow the business.
resource availability. This allows your View resource planned vs. actual
It allows you to easily assess, track,
business to better understand the allocations and demand vs. capacity
manage, and accurately forecast
entire project portfolio for more demand for products and services.
informed investment decision-making,
while also improving the team’s ability
Agile Development
to explain the value of projects to
business decision-makers. Many organizations have multiple,
standalone tools for tracking software
Resource Management development and projects, creating a
disconnect between enhancements
Resource Management brings and fixes. Agile Development solves
management and forecasting
that problem by managing scrum,
capabilities together in a single tool. Centralize, collect and prioritize all
waterfall, or or mixed development
This allows you to allocate your staff efforts and defining tasks required demand; assess by cost value and risk.

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