Small Business

Development

Portofolio

Rasiga Oana
Business Administration
Group 2
Questionnaire

1.An entrepreneur
a. has the final say in business decisions
b. may not employ anyone else
c. is responsible for the success or failure of his or her business
d. all of the above

2. Which of the following is not a risk for an entrepreneur?

a. potential business failure

b. financial stability
c. financial insecurity
d. long hours and hard work

3. How many business owners have home-based businesses?

a. about 75 percent
b. about 50 percent
c. about 25 percent
d. fewer than 10 percent

4. A natural ability to do a particular type of work or activity well is called

a. a skill
b. an attitude
c. an aptitude
d. self-esteem

5. When a business encourages employees to be creative within the company, the practice is called
a. entrepreneurship
b. creating a vision
c. implementing a mission
d. intrapreneurship

6. What is a dot-com company?

a. a small company
b. a company that runs most or all of its business from the Internet
c. a company that adopts business practices aimed at protecting or improving the environment
d. a foreign company

7. What is possibly the biggest reward of becoming an entrepreneur?

a. empowerment
b. fame
c. money
d. none of the above
8. A common standard that defines a non-manufacturing business as small is
a. having fewer than 500 employees
b. having fewer than 250 employees
c. having fewer than 100 employees
d. having fewer than 50 employees

9. As an entrepreneur, the amount of money you receive from your company

a. is constant, like a paycheck for any other employee
b. is typically less than for an employee
c. is typically more than for an employee
d. may go up or down, depending on the business

10. As an entrepreneur, the amount of time you spend working is typically

a. constant—35 to 40 hours a week, just like an employee
b. a little less than for an employee
c. more than for an employee, particularly during initial startup
d. significantly less than for an employee— around 20 hours a week

11. What percentage of business owners use their own money to start the business?
a. more than 75 percent
b. more than 60 percent but less than 75 percent
c. more than 40 percent but less than 60 percent
d. less than 40 percent

12. An experienced person who volunteers to provide free guidance, tutoring, and suggestions to
younger individuals is called a(n)
a. mentor
b. intrapreneur
c. entrepreneur
d. employee
The role of entrepreneurship

An Entrepreneur is the person who undertakes a business, with a precise

economic purpose; they create or lead a business or an economic activity.
Moreover, they develop or produce goods and services for a specific market
segment.
The term “entrepreneur” is becoming more and more used worldwide because
there is a general tendency for people to associate entrepreneurship with
economic development and the well-being of a nation, including our country,
Romania.
The activity of the entrepreneurs has a strong impact over the society and even
though they do not invent new products, they are the ones who get the things
moving and help the country to expand. Entrepreneurs are people who bring new
technologies on the market, promote the existing products and stimulate the
developing of the resources. Moreover, in Romania, entrepreneurs play a really
important role because they ensure work places for the majority of the
population.
The activity of an entrepreneur represents the main engine of the capitalism
system; thru entrepreneurship a lot of new companies and organizations are
brought to the market and later, they might become multinational corporations.
All of the corporations that we know today started from a small business idea of
one or more entrepreneurs which managed to survive and spectacularly evolved.
From another point of view, entrepreneurs force the market to continuously grow
and evolve. When a new business enters the local or global market, they begin to
shake things up. Very few businesses open and try to be an exact replica of
another company. Even if they have a similar mission statement and unique value
propositions, they target a new niche or are expressing their brand differently.

New businesses may start by bringing an existing product to a new group of

customers, but at some point, they will begin to draw customers away from other
businesses if they are going to succeed. Older companies are forced to make
changes or lose market share. Competition is generally agreed to be necessary for
a healthy capitalist economy.
To sum up, thru entrepreneurship new sources of supply are discovered and
business organizations are created, fact that has a direct impact on economy.
Business letter

FreakFlavours LLc

212 Oak Avenue

Wildwood, New Jersey 85677

(309) 456 1224

Oana.rsg@yahoo.com

May 11, 2017

Dear supplier,

My name is Rasiga Oana and I’m the owner of FreakFlavours LLC. Firstly I want to
thank you for your timely delivery of raw materials and exceptional service. I’m
extremely happy with our association and I would like to extend the period of
contract. Therefore, in order to do that I want to kindly ask you to send me a new
offer of prices. This time of year has a negative impact over my business and I
would really appreciate if you could reduce your prices for some of the goods that
I’m ordering from your company.

I’m looking forward for your answer. Thank you for your time and attention.

Best regards,

Rasiga Oana
Enciclopedia of emojis

😃 Smiling Face With Open Mouth

The person who is using this emoji is in a positive mood, shows its teeth and laughs
cheerfully. It can be used while chatting with a business partner who gave you some
good news.

😉 Winking Face
A classic winky emoji; winking and smiling.
Used to imply humor in written form, or may alternatively be used suggestively, as a
form of flirtation. In a business content, it can be used as a form of agreement and
acceptance.

😫 Tired Face
An exhausted-looking face with an open mouth and tightly closed eyes. On some
platforms this emoji is similar in appearance to the Weary Face, and not to be confused
with the Sleeping Face which is actually asleep. It can be used in a business content
only if you and your partners are really familiar with each other.

☺ Smiling Face
It’s the most popular emoji and the oldest one, so it has a lot of meanings depending on
the culture. In the business content can be used in an sarcastic way while talking to
your employees “If you can’t solve this problem by tomorrow, you and your team are
fired. :)”

😠 Angry Face
An angry looking face. Has inward-facing eyebrows, and a frowning mouth. Expresses
anger, grumpiness or annoyance at a situation.
Negotiation process in my country

People from several countries differentiate themselves thru values, attitudes and past
experience. They have their own strengths and weaknesses. In my opinion, a strong
and competent negotiator should create his/her own style, matching his/her own needs
and expectations, including the ones which are characteristic to the origin country. A
person who wants to obtain great results thru negotiation should not embrace a
behavior that works for certain people, because it might turn against himself and it might
highlight his defects.
In my country people are born with a negotiator skill because in everyday life we are
force to do that. Talented or not, we were thought that in any situation we have to find
the best solution, in order to please the both parts. Starting from buying a kilo of grapes
at the supermarket and ending with the obtaining of a good work place, each one of us
was trained in their own way and managed to create their own style of negotiation.
Even though they are competitors, avoiders, accommodators, collaborators or
compromisers, each Romanian has a natural gift and a powerful willing for negotiations.
The diversity is the characteristic that best define our culture.
Generally speaking, to Romanians, negotiating is usually a joint problem-solving
process. While the buyer is in a superior position, both sides in a business deal own the
responsibility to reach agreement. Although the primary negotiation style is
competitive, Romanians value long-term relationships and look for win-win solutions.
They avoid any open confrontation as it could damage relationships. It is best to remain
calm, friendly, patient, and persistent, never taking anything personally.
Romanian negotiators usually play their cards close to the chest, although some may
share information as a way to build trust. Humility is a virtue in Romanian business
culture. If you make exaggerated claims in an effort to impress the other side or to
obtain concessions, they will likely investigate your claims before responding.
They are used to pursuing multiple actions and goals in parallel. When negotiating, they
often take a holistic approach and may jump back and forth between topics rather than
addressing them in sequential order. Negotiators from strongly cultures, such as
Germany, the United Kingdom, or the United States, may find this style confusing,
irritating, and even annoying. In any case, do not show irritation or anger when
encountering this behavior. Instead, keep track of the bargaining progress at all times,
often emphasizing areas where agreement already exists.
Ethics on business

Business ethics (also known as corporate ethics) is a form of applied

ethics or professional ethics that examines ethical principles and moral or ethical
problems that arise in a business environment. It applies to all aspects of business
conduct and is relevant to the conduct of individuals and entire organizations.
These ethics originate from individuals, organizational statements or from the
legal system.

Between the cutthroat competition and questionable actions taken in order to

extend profit margins, it's pretty easy to paint the corporate world in a negative
light. However, there are plenty of companies out there that hold themselves to a
higher standard and show respect for the world around them. From having the
best employee benefits to the championing of education and the environment,
this list honors the companies with stellar moral practices.

While some may argue that Starbucks has no place on this list due to its
competition-crushing business practices, the company's bad press shouldn't
outshine what it does for society. While it isn't perfect, the company is often
quick to fix its environmental problems, from greatly reducing the water it uses
for its dipper well to using recycled paper in its cups. The company also
encourages consumers to be environmentally conscious by offering a 10-cent
discount to those who bring their own reusable cups and giving free coffee
grounds to consumers who want to use them for compost. Starbucks is also
dedicated to its baristas, offering them full health insurance benefits and stock
awards. In addition, like another controversial company on this list, the company
is also a vocal advocate of same-sex marriage.
5 negative statements that can get in the way of success

1. I’m not good enough to start my own business.

2. My business won’t be a profitable one and I will be bankrupt.

3. The customers are too exigent and I can’t satisfy their needs.

4. I will never make enough money in order to have a good life.

5. I am weak and I can’t negotiate.

What is a business opportunity?
Why do you need a business plan?

A business opportunity is a consumer need or want that can be met by a

new business venture. However, not every idea is an opportunity. An idea
with no commercial potential isn’t an opportunity. Ideas for business
opportunities can arise from problems, changes/trends, new discoveries
and inventions, existing products and services that need improvement, and
unique knowledge or experiences. Places to look for opportunities include
newspapers, magazines, business and governmental agencies, trade
resources, and the Internet. Once you’ve generated an idea, the next step
is to compare options for applying it. Major choices include starting a new
business, buying an independent business, buying a franchise, and
becoming an inventor. Technically, all franchises are business
opportunities, but not all business opportunities are franchises. Unlike a
franchise, however, the business opportunity seller typically exercises no
control over the buyer's business operations. In fact, in most business
opportunity programs, there's no continuing relationship between the
seller and the buyer after the sale is made. Business opportunities are
difficult to define because the term means different things to different
people.
Anyway, if you found a business opportunity that accomplish your wishes,
what you need is a well-made business plan. A business plan is a valuable
tool for every business owner, whether you are starting up, have been in
business for years, or are ready to grow. The most effective business plans
are dynamic documents that evolve as your business grows and changes.
Your plan should reflect the current reality of your business, the
environment in which it operates, and your present and future goals.
You really need a business plan in order to:
 Avoid big mistakes
 Develop a plan
 Make sure everyone is heading in the same direction ( if you have
other people involved in your business)
 Balance your emotions
 Raise capital
How does lying impact the selling process?

Some people can't tell a lie, others can't tell the truth and unfortunately, most
people can't tell the difference. Whether you're an attorney selecting a jury, a
manager interviewing a new agent or a salesperson making a presentation, your
ability to quickly and accurately discern the truth greatly enhances your
effectiveness. Fortunately, having the ability to sort fact from fiction is an
important communication skill that can be learned.
Ask most people to describe a sales person, and likely as not, you'll find yourself
deluged by words like "untrustworthy," "arrogant" and "dishonest."

Those who work in sales and know ourselves to be fine, upstanding people may
wonder exactly what they ever did to earn such an enviable reputation.
Unfortunately, the fact of the matter is, people who sell for a living do so in an
environment that is polluted by a few unscrupulous - but highly visible -
individuals, who are more interested in making a short-term buck than they are in
creating long-term profitable relationships with their clients.

Even the most well-meaning sales people lie on occasion, and when they're
caught (as they almost invariably are), this only serves to further poison their
relationships with their customers - and the selling environment for all of us.

There are many reasons for which a salesperson lies:

1. They don’t know their product (Some sales people lie by accident because
they're unsure or uninformed about the products they're selling. In many
cases, they lie simply because they're too embarrassed to say, "I don't
know.")

2. They are too empathetic (some sales people lie because they're insecure
about themselves, or their relationship with their prospect. They just want
the customer to like them)

3. The only want to make money (Some sales people see lying as an easy way
to make a quick buck. Sales people who lie for this reason do it because
they want the prospect to move too quickly)