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ASQ CQE - CERTIFIED

QUALITY ENGINEER
Certification Training
Expert Trainer

Adil Dalal CQE, PMP, LBC, BCC

Adil Dalal is Past-Chair of ASQ’s Human Development & As a lean sensei and project leader, Adil has led billion-dollar
Leadership division. Adil is also a distinguished global keynote acquisition projects and coached several executives and teams in
speaker and an award-winning author and the recipient of the United States, Canada, Mexico, Europe and Asia implement
“2014 Global Award for Outstanding contribution to Quality successful strategies.
and Leadership”. He is the host of See2B radio show and has
A Manager (PMP), Certified Quality Engineer (CQE), Certified
been also been featured in numerous radio and TV interviews.
Lean Bronze Professional (LBC) and Certified Executive Coach
Adil’s book “The 12 Pillars of Project Excellence: A Lean Approach to (BCC). He is a registered training provider for Lean Certification
Improving Project Results” is the winner of the prestigious “2015 ASQ classes through SME, ASQ, AME and Shingo Institute.
Philip B. Crosby Medal”, the “2014 Shingo Research and Publication
Adil is pursuing his PhD degree in Performance Psychology and
award” and the “2013 Axiom Business book award”. Adil has also
holds 2 Master’s degrees and numerous certifications, including
authored “A Legacy Driven Life” and co-authored ASQ’s “Lean
a Certified Project.
Handbook” and his latest book, ‘Changing Our World”.
Adil serves on the Lean Certification Oversight Committee of
Adil’s mission is to enhance the value of human potential and
the SME, ASQ, AME and Shingo alliance. He also holds the
optimize performance of leaders, individuals and organizations
following positions as a volunteer leader:
through his many innovations like Sensei Leadership™, iLean®
Technology, True Lean™ and other advanced technologies »» Chair, Human Development & Leadership
he has pioneered. His mastery has made him a sought after »» Chair, SME Austin
strategic business partner and executive coach as he continues »» Chair Education, ASQ Austin
to drive excellence by implementing strategies for growth and
long-term success. »» Chair Certification, Lean Enterprise Division, ASQ

www.leoron.com 2
November 24-28, 2019 | Dubai, UAE

5 KEY TAKE AWAYS WHO SHOULD


ATTEND?
ASQ Certification is an investment in the future of
1 the organization and in the career of the person
holding the designation.
This material is designed to aid quality engineers or individuals
looking to achieve their CQE certification. Attendees of this
course should have some prior knowledge of statistics and
quality engineering as this course is designed as a review of
the subject areas needed for the CQE exam.
»» Quality Engineers
2
Receiving CQE will help you obtain skills that you can
apply immediately in your current job. »» QA/QC Engineers
»» Process engineers
»» Manufacturing Engineers
»» Quality Managers
»» Quality Improvement Professionals
3
Quality Engineer who holds a CQE designation can
expect to make more than one who doesn’t. »» Quality Consultants
»» Quality Professionals preparing to take the ASQ CQE exam

CQE Certification will give you a competitive edge


4 among your peers internally and when applying for a
Lead/Manager role. LEARNING
OUTCOMES
Upon successful completion of this course, students will be able to:
5
Get equipped with skills and techniques to answer
»» Illustrate the function and meaning of Quality Engineer and
multiple choice questions and case study questions.
his/her relevance in today’s business world
»» Explain the importance, relevance, and application of various
Quality Tools and Techniques used by Quality Engineers
»» Fully understand the function of Quality Planning and
LEORON Professional Development In- Analysis as role of Quality Engineer
stitute is registered with the National As- »» Discuss the relevance and relationship of Six-Sigma and
sociation of State Boards of Accountan- Lean concepts of Quality Engineering
cy (NASBA) as a sponsor of continuing »» Improve the leadership quality and learn the variety
professional education on the National of current quality standards constituting the Quality
Registry of CPE Sponsors. State boards of Management System
accountancy have final authority on the acceptance of individu- »» Design effective quantitative measurement and monitoring
al courses for CPE credit. Complaints regarding registered spon- methods for the process/equipment to minimize the
sors may be submitted to the National Registry of CPE Sponsors occurrence of anomalous operating condition and the rate of
through its website: www.learningmarket.org degradation from the quality standard
»» Analyze the data/signals collected from the process/
equipment so that the current health and availability of that
process/equipment can be realized.
The American Society for Quality
(ASQ) is the world’s leading authority on
quality. With more than 80,000 individual Exam cost: US$ 419
and organizational members, this profession-
al association advances learning, quality Exam cost (ASQ Full Members): US$ 269
improvement, and knowledge exchange to Retake: US$ 219
improve business results, and to create better
workplaces and communities worldwide. Today, ASQ has become
a global organization, with members in more than 140 countries.
ASQ now has service centers in Mexico, China, and India, and has
established strategic alliances with numerousorganizations to pro-
Official ASQ
Learning materials INCLUDED
mote ASQ products and training. A rich history and bright future;
we are ASQ, the Global Voice of Quality™. LEORON is an official *ASQ memberships are usually opened 2 weeks after the training
educational partner for ASQ for number of EMEA countries. completion. However in some batches, ASQ memberships may
have delay of up to 60 days after attending the training program.

3
November 24-28, 2019 | Dubai, UAE

COURSE OVERVIEW
The Certified Quality Engineer is a professional who understands the principles of product and service quality evaluation and
control. This body of knowledge and applied technologies include, but are not limited to, development and operation of quality
control systems, application and analysis of testing and inspection procedures, the ability to use metrology and statistical meth-
ods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, familiarity
with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information
systems and to audit quality systems for deficiency identification and correction.

MANAGEMENT AND C. Technical Drawings and Specifications


LEADERSHIP D. Verification and Validation
1 E. Reliability and Maintainability
A. Quality Philosophies and Foundations 1. Predictive and preventive maintenance tools
1. Evolution of Quality 2. Reliability and maintainability indices
2. Continuous improvement tools 3. Reliability models
B. The Quality Management System (QMS) 4. Reliability / Safety / Hazard Assessment Tools
1. Strategic planning
2. Deployment techniques
3. Quality information system (QIS) PRODUCT AND
C. ASQ Code of Ethics for Professional Conduct PROCESS CONTROL
D. Leadership Principles and Techniques
A. Methods
E. Facilitation Principles and Techniques
1. Roles and responsibilities B. Material Control
4
2. Facilitation tools 1. Material identification, status, and traceability
F. Communication Skills 2. Material segregation
G. Customer Relations 3. Material classification
4. Material review board (MRB)
H. Supplier Management
1. Techniques C. Acceptance Sampling
2. Improvement 1. Sampling concepts
3. Risk 2. Sampling standards and plans
3. Sample integrity
I. Barriers to Quality Improvement
D. Measurement and Test
1. Measurement tools
THE QUALITY SYSTEM 2. Destructive and nondestructive tests
E. Metrology
A. Elements of the Quality System F. Measurement System Analysis (MSA)
1. Basic elements 2
2. Design
B. Documentation of the Quality System CONTINUOUS IMPROVEMENT
1. Document components A. Quality Control Tools
2. Document control B. Quality Management and Planning Tools 5
C. Quality Standards and Other Guidelines C. Continuous Improvement Methodologies
D. Quality Audits D. Lean tools
1. Types of audits E. Corrective Action
2. Roles and responsibilities in audits F. Preventive Action
3. Audit planning and implementation
4. Audit reporting and follow-up
E. Cost of Quality (COQ) QUANTITATIVE METHODS
F. Quality Training AND TOOLS
A. Collecting and Summarizing Data
6
PRODUCT, PROCESS, 1. Types of data
AND SERVICE DESIGN 2. Measurement scales
3. Data collection methods
A. Classification of Quality Characteristics 3 4. Data accuracy and integrity
B. Design Inputs and Review 5. Descriptive statistics
1. Inputs 6. Graphical methods for depicting relationships
2. Review 7. Graphical methods for depicting distributions

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November 24-28, 2019 | Dubai, UAE

B. Quantitative Concepts 8. Short-run SPC


1. Terminology G. Process and Performance Capability
2. Drawing statistical conclusions 1. Process capability studies
3. Probability terms and concepts 2. Process performance vs. specifications
C. Probability Distributions 3. Process capability indices
1. Continuous distributions 4. Process performance indices
2. Discrete distributions H. Design and Analysis of Experiments
D. Statistical Decision-Making 1. Terminology
1. Point estimates and confidence intervals 2. Planning and organizing experiments
2. Hypothesis testing 3. Design principles
3. Paired-comparison tests 4. One-factor experiments
4. Goodness-of-fit tests 5. Full-factorial experiments
5. Analysis of variance (ANOVA) 6. Two-level fractional factorial experiments
6. Contingency tables
E. Relationships between Variables
1. Linear regression RISK MANAGEMENT
2. Simple linear correlation
3. Time-series analysis A. Risk Oversight
F. Statistical Process Control (SPC) 1. Planning and oversight 7
1. Objectives and benefits 2. Metrics
2. Common and special causes 3. Mitigation planning
3. Selection of variable B. Risk Assessment
4. Rational subgrouping C. Risk Control
5. Control charts
6. Control chart analysis 1. Identification and documentation
7. Pre-control charts 2. Auditing and Testing

Certification from ASQ is considered a mark of quality excellence in many industries. It helps you advance your career, and
boosts your organization’s bottom line through your mastery of quality skills. Becoming certified as a Certified Quality Engi-
neer confirms your commitment to quality and the positive impact it will have on your organization.

EXAM PREREQUISITES/ MINIMUM EXPECTATIONS


EXAM ELIGIBILITY OF A QUALITY ENGINEER
You must have eight years of on-the-job experience in one or »» Will have a fundamental understanding of quality philosophies,
more of the areas of the Certified Quality Engineer Body of principles, systems, methods, tools, standards, organizational and
Knowledge. A minimum of three years of this experience must team dynamics, customer expectations and satisfaction, supplier
be in a decision-making position. “Decision-making” is defined relations and performance, leadership, training, interpersonal
relationships, improvement systems and professional ethics.
as the authority to define, execute, or control projects/processes
»» Will have a fundamental understanding of a quality system
and to be responsible for the outcome. This may or may not and its development, documentation and implementation to
include management or supervisory positions. Work experience domestic and international standards or requirements.
must be in a full time, paid role. Paid intern, co-op or any other »» Will have a basic understanding of the audit process including
course work cannot be applied towards the work experience types of audits, planning, preparation, execution, reporting
requirement. If you were ever certified by ASQ as a Quality results and follow-up.
Auditor, Reliability Engineer, Software Quality Engineer or »» Will be able to develop and implement quality programs,
Quality Manager, experience used to qualify for certification in including tracking, analyzing, reporting and problem solving.
these fields applies to certification as a Quality Engineer. »» Will be able to plan, control and assure product and process
quality in accordance with quality principles, which include
If you have completed a degree* from a college, university or planning processes, material control, acceptance sampling
technical school with accreditation accepted by ASQ, part of and measurement systems.
the eight-year experience requirement will be waived, as follows »» Will have basic knowledge of reliability, maintainability,
(only one of these waivers may be claimed): and risk management, including key terms and definitions,
modeling, systems design, assessment tools and reporting.
»» Diploma from a technical or trade school - one year will be waived. »» Will have a thorough understanding of problem-solving
»» Associate degree - two years waived. and quality improvement tools and techniques. This includes
knowledge of management and planning tools, quality tools,
»» Bachelor’s degree - four years waived. preventive and corrective actions, and how to overcome
»» Master’s or doctorate - five years waived. barriers to quality improvements.
»» Will be able to acquire and analyze data using appropriate
*Degrees/diplomas from educational institutions outside the United States standard quantitative methods across a spectrum of business
must be equivalent to degrees from U.S. educational institutions. environments to facilitate process analysis and improvements.

5
EXAM DATES
CQT, CQI, CRE, CBA, CHA, CMQ/OE, CSSBB, CSSYB, CSQP
IN-HOUSE
If interested to run this course in-house please contact
Testing Windows: Application Deadline Val Jusufi at +971 4 447 5711 or
March 01-17, 2019 February 01, 2019
e-mail: in-house@leoron.com

May 03-19, 2019 April 05, 2019


July 05-21, 2019 June 07, 2019
Delivery Type Group Live
September 06–22, 2019 August 02, 2019
November 01-17, 2019 October 04, 2019
Training Prerequisites None
January 03-19, 2020 December 06, 2019
Level Advanced Training
CQA, CQE, CQIA, CSQE, CSSGB, CQPA, CCT, CPGP
Testing Windows: Application Deadline
February 01-17, 2019 January 04, 2019
April 05-21, 2019 March 08, 2019
PROGRAM
June 07-23, 2019 May 03, 2019
TIMINGS
August 02-18, 2019 July 05, 2019 Registration will begin at 08.00 on Day One.
The program will commence at 08.30 each day and con-
October 04-20, 2019 September 06, 2019 tinue until 16.30. There will be two refreshment breaks
December 06-22, 2019 November 01, 2019 and lunch at appropriate intervals.

www.leoron.com 6
REGISTRATION FORM leoron.com

COURSE DETAILS
ASQ CQE - CERTIFIED QUALITY ENGINEER - CERTIFICATION TRAINING
Date: November 24-28, 2019 Location: Dubai, UAE

DELEGATE DETAILS (Name to Appear on the Certificate, Please PRINT Clearly)

Name: Phone:

1 Job Title: Nationality:


E-mail: ID No.
Name: Phone:

2 Job Title: Nationality:


E-mail: ID No.
Name: Phone:

3 Job Title: Nationality:


E-mail: ID No.

COMPANY DETAILS
Company: Phone: TRN:
Address: Post Code: Country:

FINANCE (ACCOUNTS) PAYABLE DETAILS


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Tel: Mob: E-mail:

TERMS & CONDITIONS


COURSE FEE: US$ 4390
1. Payment Terms for LEORON Professional Development Institute (hereafter LEORON PDI)
a. 100% payment of the amount in maximum 15 days upon the receipt of the invoice.
SAVINGS & DISCOUNTS b. The payment shall be conducted either in cash, credit/debit card, cheque or bank transfer.
c. The stated amount is exclusive of Withholding Tax and other duties, taxes and transfer related charges which if
applicable are payable by the client in addition to the stated amount.
GET US$ 400 DISCOUNT 2. Cancelation and Postponement Policy
if you Pay 2 months before the course a. All cancelations and postponements shall be done in written form.
b. In case of client cancelation:
GET US$ 200 DISCOUNT i. No cancelation fee if the cancelation takes place not less than 14 days prior to the beginning of the course,
ii. 50% cancelation fee if the cancelation takes place between 7 days and 14 days prior to the beginning of the course,
if you Pay 1 month before the course iii. 100% cancelation fee if the cancelation takes place less than 7 days prior to the beginning of the course,
c. In case of client postponement,
i. LEORON PDI issues a credit note which states that the paid amount can be used for participation in any of the
GROUP DISCOUNTS* company’s courses which are scheduled in a period of 12 months from the date of the credit note.
ii. A 25% postponement fee if the postponement takes place less than 10 days prior to the beginning of the course
d. In case of LEORON PDI cancelation:
3-4 Delegates 20% i.     A 100% refund shall be applicable if LEORON PDI decides to cancel the event - the client has an option to receive
a credit note which can be used for any course for a period of 12 months.
ii.  In case of LEORON PDI postponement - the client may choose to participate on the same course at the later date or
5 Delegates 25% to be issued a credit note which states that the paid amount can be used for participation of any of the company’s
courses which are scheduled in a period of 12 months from the date of the credit note.
*please note that all group discounts are given on the original course fee 3. Selection of Trainer and Location
Selection of the trainer and training location shall be at the discretion of LEORON PDI. Every effort shall be made
** all prices are VAT-exclusive. to maintain continuity, but, if necessary, LEORON PDI can change the trainer and training location any time prior to
commencement of the course.
4. Intellectual Property
4 EASY WAYS TO REGISTER The copyright, intellectual property and design rights of the learning materials are property of LEORON PDI
and its expert trainers. It cannot be copied, shared or reproduced without prior written consent of LEORON PDI.
T: +971 4 447 5711 5. Health and Safety
The clients must conform to and comply with the Health and Safety Policy and Procedures as laid down by
LEORON PDI or its partner organizations when the course is delivered in leased premises. Breaches of these
F: +971 4 447 5710 policies and procedures may result with the client being suspended or excluded from the course and premises.
6. Complaints and Refunds Procedure
E: register@leoron.com a. LEORON PDI shall deem relevant the following types of complaints:
i. If the contents of a course or the training materials are incorrect or inappropriate.
W: www.leoron.com ii. If the duration of the course is significantly different to that invoiced.
iii. If the conduct or actions by the LEORON PDI trainer are inappropriate or offensive.
iv. If the training delivery is not on a satisfactory level
b. Enquiries and complaints shall be made in written form and have to contain sufficient detail to allow LEORON
Pay by Pay by PDI to compile an official written response.
CREDIT CARD INVOICE c. All official enquiries and complaints shall be submitted electronically to Val Jusufi, Managing Director of
LEORON PDI, at val@leoron.com
d. LEORON PDI shall officially respond to the complaint no later than 7 days from the date of its reception.
7. Force Majeure
LEORON PDI shall not be liable to the clients or be deemed to be in breach of any agreement it has concluded
with them for any delay in performing or failure to perform any of the LEORON PDI’s obligations in respect of
the services if the delay or failure was due to any cause such as war, warlike activities, fire, storm, explosion,
national emergency, labor dispute, strike, lock-out, civil disturbance, actual or threatened violence by any
terrorist group, newly enacted law or regulation or any other cause not within the control of LEORON PDI.
8. Governing Law
This contract shall be governed by and construed in accordance with the Laws and Regulations of the DMC-
CA Authority in Dubai, UAE.

I have read and agreed to the


Signature: following terms and conditions!

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