Symbiosis Institute of Business Management, Hyderabad

Academic Year – 2019-20 (Batch of 2018-20)

MBA COURSE HANDOUT (Semester – III)

Course : Banking Operations

Course Code : 21141330 No. Credits 2

Faculty Name : Dr. Shyamsunder Chitta

Room No. : No. Hours 30

Consultation Hours : 4:30 – 5:00 PM

Mobile : 99593 60541 Email ID shyam.chitta@sibmhyd.edu.in

Program Objectives:-
 To nuture corporate leadership skills and social consciousness among students.
 To prepare students for a rewarding corporate career by training them on management practices
through experiential learning and theoretical constructs.
The POs (Program Outcomes) are as follows:-
 Students should be able to demonstrate leadership skills.
 Students should be able to understand and be conscious of the impact of managerial decisions
on the triple bottom-line – Profits, People and Planet.
 Students will be adept at analyzing and applying theoretical constructs to various diverse
business scenarios.
Course Objectives:-
The course intends to focus on the following issues:
CO (1) To provide an overview of banking in India
CO (2) To analyse the products and services offered by banks
CO (3) To evaluate the legal aspects associated with banking operations
Recommended Text Book:-
 Banking Principles and Operations – M N Gopinath, Snow White Publications.
Suggested Books:-
1. Legal and Regulatory Aspects of Banking, IIBF, Jan 2008, Macmillan India Ltd.
2. PRINCIPLES AND PRACTICES OF Banking by IIBF, Jan 2008, Macmillan India ltd.
3. Fundamentals of Modern Banking, N C Majumdar, NCBA, Kolkata.
Additional Learning Resources:-
 Online material available on Banking.
 Course Map

Course Description Learning Outcomes Assessments

Subject & Course Code:- Banking

At the end of the course, the student is

Operations (211410330)

This course introduces the basics
of Banking in general and Banking
in India specifically. The course
covers the various types of banking
services offered, the relevant
regulatory norms on banking
operations in India and globally
expected to:-
 Project Work
LO (1). Develop an understanding of the
basics of Banking
LO (2). To understand the various types of
services offered by Banks
 Class Test
LO (3). Gain insights into the regulatory
norms for carrying out Banking operations
 Assignment

Delivery Schedule
Evidence of Learning
Session Plan
(Mapping CO with SO)
Assessment / GSTEE
Session Resources and Intended Delivery Evaluation and Framework
Topic / Intended Learning
# References Process Weighting
(S,M,W, NL)
Lecture &
1 Overview of Banking in India Text Book Chapter – 2 CO(1) S
Discussion
Lecture &
2 Types of customers Text Book Chapter – 3 CO(1) S
Discussion
Lecture &
3 Types of deposit account Text Book Chapter - 4 CO(1) G
Discussion
Opening of accounts,KYC Lecture &
4-5 Text Book Chapter – 5 CO(1) G
compliance/AML rules Discussion
Lecture & CO(2)-
6 Banker customer relationship Text Book Chapter – 6 E1
Discussion Assignment/M
Account operations and Cash Text Book Chapters – 7 Lecture &
7 CO(2) T
management services & 11 Discussion
Negotiable instrument acts,
Lecture &
8-9 collection and payments of checks Text Book Chapter – 7 CO(3) G
Discussion
and payment system infrastructure
Interbank clearing house, currency
Text Book Chapters – 8 Lecture &
10-11 chest, check truncation system and CO(2) G, T
&9 Discussion
NECS
Collection of commercial bills, Lecture &
12 Text Book Chapter – 12 CO(2) S
remittances and fund transfer Discussion
Text Book Chapters – 15 Lecture & CO(2) – Project Work /
13-14 ATM, Credit/Debit Cards T
& 16 Discussion M
Frauds in banking operations and Lecture &
15-16 Text Book Chapter – 25 CO(3) E2
Preventive vigilance Discussion
 Evidence of Learning
Session Plan
(Mapping CO with SO)
Assessment / GSTEE
Session Resources and Intended Delivery Evaluation and Framework
Topic / Intended Learning
# References Process Weighting
(S,M,W, NL)
Banking codes and standards
Lecture &
17 codes of India guidelines and fair Text Book Chapter – 26 CO(3) G, E2
Discussion
banking practices code
Banker's book evidence act and Lecture &
18-19 Text Book Chapter – 29 CO(3) E2
law of limitation Discussion
20 Class Test CO(3)/M E1
GSTEE + Model stands for G – Governance, S – Sustainability, T – Technology, E- Ethics,
E* - Experiential
Last column in delivery schedule indicates course content & pedagogy with GSTEE model of learning
SO = Session Objective (Topic)
S = Strong, M = Medium, W = Weak, NL = No Linkage
Expectations from Students:
 Students must report to the respective sessions well before the announced time. Late comers
will not be permitted to join the class after the scheduled time. If late, the attendance for that
session will be marked as absent.
 Read the Case Study / material well prior to the class discussion. He/she is also expected to
read the chapter indicated in the course plan.
 In the class discussion student is expected to participate actively and contribute to individual
and group learning.
 Evaluation is a continuous process at SIBM. Every student needs to be aware of the evaluation
timelines. Absence from these evaluations will mean non awarding of marks in that particular
component.
 Wherever applicable, group assignments require each student to contribute to the group effort.
This enhances group effectiveness and leads to greater appreciation of working in groups.
Evaluation Timeline:-
Keeping in line with continuous evaluation at SIBM, the following schedules have been drawn. Students are
expected to go through the dates / sessions mentioned and prepare accordingly.

Component Expected slot / due Marks declaration

Component Weightage
Number date by
1 Assignment Session 6 Within One Week 20
Project Work using
2 Session 14 Within One Week 20
Bloomberg and CMIE
3 Class Test Session 20 Within One Week 20
End exam At the end of the semester 40
Total 100

Quality Assurance:-The SI(DU) is actively monitoring student learning and quality of the student
experience in all its programs. A random selection of completed assessment tasks may be used for
quality assurance, such as to determine the extent to which program learning goals are being achieved.
The information is required for accreditation purposes, and aggregated findings will be used to inform
changes aimed at improving the quality of SI(DU) programs. All material used for such processes
will be treated as confidential and will not be related to course grades.
Brief profile of the Faculty Member:
Dr. Shyamsunder Chitta is a Doctorate in Commerce and Business Management with MBA in
Finance from Kakatiya University, Warangal, Telangana. He has about 18 years of experience in
teaching and 1½ years in industry. His areas of interests are MSMEs, Security Analysis and Portfolio
Management and Banking. His teaching areas are Corporate Finance, Corporate Taxation and Tax
Planning, Management Accounting. He is a recognized Ph.D guide in Symbiosis International
(Deemed University), Pune. He is the Editor-in-Chief of International Journal of Decision Making in
Management and has published about 16 papers in national and international journals and presented
papers in various conferences.