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Rationale
The topic of Emotional Intelligence has been in the center of attention for years with
thousands of research and programs conducted showing its role in workplace success. According
to Daniel Goleman, Emotional intelligence refers to the ability to recognize, comprehend and
control emotions of human. He also argued that emotional intelligence could be just as
important, if not even more than IQ and technical skills, in the workplace. We want to conduct
research on the connection between EI and performance of employees to see whether previous
theories such as the aforementioned are correct in Vietnam. Despite being in the center of
worldwide attention, the topic is indeed very new in the country. Therefore, we also look forward
to not only clearing out some potential misunderstandings about EI but also providing later
researchers, students and any individuals who take an interest in the topic an in-depth study
about EI.
The targeted group for this study is employees from Vietnamese start-up companies
because they have a simple management structure, which can streamline the research process.
Moreover, the startup ecosystem in Vietnam has been very vibrant and the goal is to help startups
in Vietnam grow and scale up. This research can help contribute solutions and strategies in
on job performance, demonstrate that EI can determine how effectively employees work.
Researchers who want to study on topics that are related to the relationship between EI
Students can use this as a material for their subject, such as psychology.
It can give suggestions for better explore of emotions for the improvement of
This may help in policy formulation and execution in a company, especially in a startup
one.
Have you ever wondered why startups in the world are so successful? This type of
Vietnam? One of the factors that strongly impact on a startup’s success is the influence of EQ.
Recent statistics all reflect a sad situation, that many Vietnamese startups are born, but many fail.
Specifically: only 3% of Vietnamese startups are truly successful, which means they fully meet
the criteria. Another alarming number of up to 80% of Vietnamese startups do not have the
opportunity to celebrate the 2nd birthday; they die prematurely or just exist as a "zombie"
company. For startups, work is always numerous. A lot of problems need to be solved by most
people. This makes people stressed and tired, leading to not be able to control their emotions.
Therefore, controlling EQ is very important for both leaders and employees because it greatly
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Research objective: The relationship between Emotional Intelligence and Job
Performance
Research questions:
performance?
Methodology
The primary research method for this study is quantitative. This study will first review
various ways in which EI affects job performance. Based on this understanding, a suitable survey
purpose will be applied to identify how many percent of the staff performance be affected in that
way. This study will be conducted between September 2019 and November 2019.
Methods
We use questionnaire to collect data for our study. We use a simple, random sampling
method to select a sample group of equal numbers of men and women, including employees in
the companies. Multiple choice questions with open-ended questions is an appropriate selection
for this research. Multiple choice questions with available answers are suitable for worker, who
do not have time to think about answers to open-ended questions. To successfully conduct the
survey, we will learn from the previous surveyors to find out how to approach the research
subjects, then persuade them to do the survey as honestly as possible. The last step is relying on
practical situation to find the appropriate sample and create a suitable survey.
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Sample
The sample was expected to be composed of 50% male and 50% female, including
employees. Of the sample, 30% of them were between the ages of 18 and 21, 50% were between
22 and 28 years old, and 20% were over the ages of 29. Besides, 70% of them had full-time (40
or more hours per week) work experience and the rest had part-time work experience (39 or less
hours per week). The sample for our study was selected through the simple random sampling
method, and the sample size was determined by using the Yamane’s technique.
Data Collection
randomly selected from three startup companies in Hanoi, Vietnam. The sample age varied from
20 to 30 years old. The links to the online surveys were sent from the companies’ emails to all
the employees. The questionnaires were in Vietnamese. 2 sets of survey are used in this research:
The Schutte Self-Report Emotional Intelligence Test (SSEIT). The survey is fairly
reliable for adults and adolescents, according to StatisticSolutions. There are many
studies on this topic using other self-assessment surveys such as that of Wong&Law;
used. This present research can provide a source to compare the validity of findings on
EI-JP relationship. It is also easy to access via the Internet and allows to measure the EI
Individual Work Performance 1.0 (Koopman, 2014). The survey is designed for a myriad
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Reference
1. Goleman, D. (2000). (n.d.). Emotional intelligence: why it can matter more than IQ.
Bloomsbury
2. Admin (2018, Oct 29). Thực trạng khởi nghiệp tại Việt Nam trong thời kỳ hội nhập.
trong-thoi-ky-hoi-nhap/?
fbclid=IwAR3jCYiGu5XjfXUMPoOKrA7TS3EysRsyN4gcu1GUsdLeM0wlzJFpOfDWn
bA
3. Koopmans, Linda & Bernaards, Claire & Hildebrandt, Vincent & Buuren, Stef & Beek,
Allard & De Vet, Henrica. (2014). Improving the Individual Work Performance
10.1136/oemed-2013-101717.51.