The issues for which one can register complaints regarding EPF are:

1. Withdrawal of PF
2. The form 13 for transfer of PF accumulations.
3. EPS: the scheme certificate or 10C.
4. Pension settlement
5. Issues related to PF balance.
6. Payment of insurance benefit or Form 5IF
7. If a cheque is returned or misplaced.

One can view the status online for the complaints filed.

If the complaints are not resolved in the expected time then one can send some reminders for our
complaint.

If you are still not getting any satisfactory reply then you may contact the EPFO office

You can also file an RTI in case of no satisfactory answer from EPFO in time. This will make
you get the status of your EPF within 30 days from the date you file RTI.

How to file EPF complaint online at EPF Grievance

Website?
Visit http://epfigms.gov.in/ and Click on the Register Grievance to register EPF complaints. To
lodge the complaint you must have your EPF UAN number. This has been made mandatory
from 1 January 2016.
The fields marked as * are mandatory to fill.

In Enter EPF Details you have to

• In Select Status select one of PF member, EPS Pensioner, Employer, Others

• In Select Others, if PF Number is not known to You
• Enter your UAN number. UAN is 12 digit number.
• Enter your PF number. PF number is in format Region Code /Office
Code /Establishment code * /Extension * / Account Number. If extension is unknown
then enter 000(zero zero zero)
• Your EPFO office and employer details(name and address) will automatically get filled
in based on your PF number.

EPF grievance Enter EPF Details

In Enter Personal Details

• Enter the name and address of the complainant.

• Enter the Pincode, Country and select state.
• Fill in Phone number as (Country Code + STD Code-without 0 prefix + Telephone No.).
This is not compulsory.
• Fill in Mobile number as (Country Code & Mobile Number). This is not compulsory but
we recommend you to fill in.
• Fill in your email id. This is not compulsory but we recommend you to fill in.
In Enter Grievance Details

• Select the Grievance category under which the complaint falls.

• Enter the Grievance description (maximum 5000 characters).
• Select the Grievance category under which the complaint falls.
• Upload the Supporting documents in pdf format (maximum size of 1 MB) to clarify the
complaint. Click on Browse, select the pdf file and click on Attach.
EPF grievance Enter grievance Details

• Enter the Captcha( the pattern in the image ex bwex in the image below) and Click on
the submit button.

epf grievance submit

If nothing happens, then scroll up to see the error message. A sample error message is shown
below
 EPF grievance Error message

Once the complaint is filed, the complainant is provided with a unique registration number.These
details also will be emailed to your registered email id.

EPF Grievance Successful registration