GLOBE POSTPAID PLAN RENEWAL FORM

I, ____________________________________, have fully understood the mechanics, terms and conditions and warranties pertaining to the Globe Plan Renewal Program (“Program”).
Further, I understand and agree that the Program covers the following mobile number: ___________________, under account number: ___________________, which will be renewed
for an agreement period of ____ months (“Agreement Period”) upon availment of the ThePLAN Subscription (“ThePLAN”).

FULL NAME: MOBILE NO: ACCOUNT NO:

DEVICE MODEL: CONTRACT PERIOD: HANDSET BASE PRICE / REWARDS PRICE:
PLAN DESCRIPTION: IMEI: CASH OUT:
DELIVERY ADDRESS

These Terms and Conditions specific to the ThePLAN Subscription (“ThePLAN”) supplement the provisions of the Subscription Agreement (“SA”).* In the event of any conflict or
inconsistency between the provisions of the SA and these Terms and Conditions, the provisions of these Terms and Conditions shall prevail. All other terms and conditions of the SA not
otherwise inconsistent with these Terms and Conditions shall remain binding and effective.

I confirm that I have read and understood the Terms and Conditions stated in this document and I agree to comply with them. I understand that Globe reserves the right to change the
Terms and Conditions stated herein without prior notice. In addition to the foregoing, I hereby certify that the device package I received under the Program is according to my exact
order and specification. I certify that the device is in good and working condition and that I have scrutinized and inspected the same and did not find any dent, scratch, crack or any
damage of similar kind or nature. I further certify that I received the other necessary and basic accessories such as battery and charger.

ThePLAN Subscription is subject to the Data Privacy Act of 2012 and its amendments and the Globe Privacy Policy. I have read and agree with Globe’s Privacy Policy stated in
http://www.globe.com.ph/privacy-policy.

_____________________________________________ _____________________________________
SUBSCRIBER’S NAME AND SIGNATURE DATE

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Authorization:
If I am unable to accept the device upon delivery, I authorize the bearer, Mr./Ms. _________________________________________________ with address at _____________________
___________________________________________________________________________to receive the handset on my behalf. I understand that Globe reserves the right to
withhold the device in case of incomplete documentation or in the event that my representative is unable to present or establish valid identification.

______________________________________________
REPRESENTATIVE’S NAME AND SIGNATURE

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Terms and Conditions:

ThePLAN allows the Subscriber to create a mobile plan depending on his/her requirements. This plan may be availed with a device or as SIM-only. To build a plan, the Subscriber needs to choose and add together
relevant and available surf, lifestyle or call and text packs (the “Packs”) under these Terms and Conditions.

Plans
ThePLAN requires enrollment in either:
1. ThePLAN PLUS: SIM-only subscription consisting of a combination of different Packs chosen by the Subscriber. Being on the ThePLAN PLUS gives the Subscriber an additional benefit of bonus value that may be
used to avail more Packs.
- Surf Pack which refers to any GoSURF offers that give the Subscriber specific data allocation in megabytes (MB) or gigabytes (GB) on a monthly basis;
- Lifestyle Pack which refers to access or subscription to lifestyle, entertainment, music, or work-related sites and apps;
- Call and Text Pack which refers to call and text bundles to local networks and International Direct Dialing (IDD) offers.
2. ThePLAN With Device: Plan subscription consisting of a combination of different Packs chosen by the Subscriber along with a chosen gadget.

The combination created hereinabove by the Subscriber will be his/her personalized subscription for which he/she will be charged the corresponding Monthly Recurring Fee (“MRF”). The MRF shall be the minimum
payment due Globe.

Under ThePLAN, the Subscriber agrees that he/she:

a. Must maintain a mandatory Surf Pack offer, regardless of the plan, throughout the Agreement Period.
b. May change/replace any of the Packs enrolled in, as long as a Surf Pack offer is retained. Such changes/replacement shall be applied on the next bill cut-off.
c. For non-Surf Pack offers, may opt out from the Pack(s) enrolled in without replacing the same. Notwithstanding the opt out, the MRF will still include the Pack fees as the value of the Pack opted-out shall be
converted to consumable allowance unless the Subscriber applies for a change in his/her subscription.
d. Consumable allowance includes use for local SMS, calls, and mobile browsing. Any and all unused consumable allowance will be forfeited after 30 days, and a new allocation of consumable allowance shall be
provided at the next billing cycle. The consumable allowance absolutely excludes international roaming service, value-added services (e.g., ringtone, ring back tone), Share-A-Load service, and other content
services. Additional corresponding fees shall be billed on top of the MRF for international roaming service, value-added services, Share-A-Load service and other content services.
e. Shall not terminate or downgrade his/her plan within the Agreement Period. Otherwise, a pre-termination fee based on the formula below and Php550 administration fee will be charged to the Subscriber
based on his/her current plan:
Plan ThePLAN PLUS ThePLAN With Device
Agreement Period 6 months 24 months
Pre-termination fee Fixed Penalty Fee of Php2,000 Handset Base Price [HBP] minus Cash payment
--------------------------------------------------------------------------- x Remaining Agreement Period
Total Agreement Period

Note: Reward Price shall be based on offer availed.

For device availment, Reward Price = HBP
For non-device offers, Reward Price = Reward Amount Seeded to availing amount
f. Specific to ThePLAN PLUS Subscription, the Subscriber further agrees that should he/she decide in the future to avail a gadget, the Subscriber would need to change his/her ThePLAN PLUS to the ThePLAN
With Device offer and will no longer get to enjoy the additional advantages of the ThePLAN PLUS.

Packs
1. Enrollment in an additional Pack will require going to the nearest Globe Store, or calling the Hotline, or logging on to the Globe website (Plan Builder). The corresponding monthly fee(s) for each Pack variants
will be automatically charged on top of the MRF for the current bill period. The Pack(s) enrolled in will auto-renew every 30 days unless the Subscriber opts-out of or terminates the Pack. Opt-out from or
termination of the Pack will require either going to the nearest Globe Store or calling the Hotline. However, the Subscriber will not receive any refund or rebate for the unused monthly fee(s) for the Pack(s)
opted-out regardless of opt out date.
2. Enrolment in any one or a combination of available Lifestyle Pack and/or Call and Text Pack variants can be undertaken.
3. There are two types of Surf Packs - Base Surf Packs and Add Surf Packs. Base Surf Packs can only be availed one variant at a time. Add Surf Packs are additional gigabytes (GBs) that can be added on to the Base
Surf Packs and can be availed multiple times.
4. If a Subscriber has fully consumed his/her Base Surf Pack and Add Surf data allocation for the month, the Subscriber may continue to use data service. However, regular browsing rate of Php2.00 per megabyte
(MB) will apply for the excess data usage. To protect Subscriber from data bill shock, there will be a Bill Protect feature, which will charge the Subscriber a maximum of Php1,500 for on-top data charges in excess
of his data allocation. For billing purposes, the Subscriber shall either pay the actual excess data charges incurred or the relevant data bill cap, whichever is less.
5. Globe has the right to discontinue packs and promos subject to their individual promo duration. The value of the discontinued promo/pack fees shall be converted to consumable allowance unless customer
applies for change in his/her plan.
MRF Round Up
The actual MRF for the ThePLAN shall be in accordance with Globe’s billing principle. Thus, the Subscriber agrees that his/her MRF will be rounded up if the resulting computed amount of the plan created is not in
accord with Globe’s billing principle; the difference will form part of the Subscriber’s consumable allowance that may be used in accordance with these Terms and Conditions.

Spending Limit Service

Subscriber’s ThePLAN will be enrolled in Globe’s Spending Limit service whereby the Subscriber’s plan has a default Spending Limit. This amount will be assigned by Globe based on his GMI or the Subscriber may set
the amount himself under existing criteria, terms and conditions. Globe reserves the sole right to review the criteria for the increase or decrease of the Spending Limit and revise the Spending Limit criteria, terms
and conditions. “Spending Limit” refers to the maximum amount the Subscriber will be charged for his excess mobile usage within a specific billing period. The Spending Limit amount shall be at least minimum
Php200 on top of his MRF amount. When Subscriber reaches this amount, his/her outgoing services (calls, texts, data) may be disabled to help Subscriber manage his/her spending.

Paperless Billing
Globe shall send Subscriber his/her Billing Statement digitally using the email address provided on the SA and via a text from GLOBEMYBILL which contains a secure link that will let the Subscriber view, download,
save and print his billing statement using a mobile device, PC or laptop. Subscriber undertakes that he/she has provided Globe with his/her valid and active e-mail address on the SA. Should there be any changes on
his/her email address, Subscriber will notify GLOBE thereof by going to the nearest Globe Store, calling the Hotline, or updating info via *143#.

Gadget Features
The Subscriber acknowledges that the Gadget he/she receives in connection with his/her ThePLAN subscription is locked to Globe’s network. The Subscriber shall not have said lock removed or disabled. The
Subscriber acknowledges that he/she has reviewed and understood all the features of the device obtained, especially when it involves using the device to access the internet, including how to unregister from the
same if necessary. The Subscriber is aware that there are charges for accessing the internet using his/her device depending on the mobile internet service availed of or registered to on top of his/her MRF. In
addition, the Subscriber who will use roaming services shall be responsible for accessing Globe’s website for information on applicable roaming internet, call and text rates.

Other Provisions
If Subscriber’s subscription to his/her ThePLAN is suspended/barred, the Subscriber shall still be billed for the MRF, but he/she shall not be able to use the service until Subscriber settles the balance of his/her
account in full. Packs will not be opted out/terminated but customer will not be able to use the service if barred/suspended. Upon reconnection, however, the same shall be re-activated without need for re-
enrollment.

1. Should the Subscriber transfer his/her account to another Subscriber during the Agreement Period, any charges for the month or remaining balance from the previous bill should be settled prior to transfer,
including the Administrative Fee of Php550. In addition, the new Subscriber (the “transferee”) should pass the credit screening of Globe.
2. The Subscriber’s current subscription enrolled under this Program shall not be entitled to any other promotional activity.
3. The Subscriber’s personal Information may be disclosed to (a) third parties to whom certain Globe functions are being outsourced to, (b) law enforcement agencies, government agencies, courts or external
advisors where permitted or required by law, (c) financial institutions, credit bureaus or similar organizations tasked to provide credit reporting or (d) as provided in Globe Privacy Policy and SA.
4. In the event of termination of subscription for whatever reason, the Subscriber will not be able to use the service after the termination date and that he/she has the sole obligation to notify or inform his/her
contact persons of the termination of the service on termination date.
5. Until there is a change in law, the mobile number assigned to the Subscriber is a randomly assigned telephone number that is based on the numbering plan assigned by the NTC and that Globe retains ownership
over this number, thus, Globe has the right to change and allocate any telephone number assigned to him/her at any time without incurring any liability for any loss or inconvenience on Globe’s part and that
Globe has the right to dispose of the telephone number in whatever way Globe deems necessary and/or convenient in the event of terminating his/her subscription with Globe.
6. Should the Subscriber’s line get temporarily disconnected within the current Agreement Period for a cumulative number of at least 30 days, the Subscriber commits to the conditions stated above for an
additional period equivalent to the number of days of his/her subscription was temporarily disconnected.
*For Globe Subscription Agreement Terms and Conditions and Privacy Policy, go to https://shop.globe.com.ph/terms-and-conditions
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GADGET REPLACEMENT AND REPAIR

Terms and Conditions:
a. Within (7) calendar days from receipt of the Gadget, the Subscriber may seek replacement of the defective Gadget at any Globe Store(s). Gadget assessment is subject to the diagnosis of the Gadget
manufacturer’s authorized service center(s). Replacement Gadget shall have the same product specifications (ex. Handset Color [subject to availability], Memory Size) as the Gadget originally issued.
b. Beyond seven (7) calendar days from receipt of the Gadget, the Subscriber may seek repair of the defective Gadget at any of the manufacturer’s authorized service center(s). Gadget assessment is subject to
the diagnosis of the Gadget manufacturer’s authorized service center(s). All Gadgets have a one (1) year Manufacturer’s Warranty (“Warranty Period”).
c. The Subscriber may not request for replacement of non-defective Gadget for any reason (ex. cosmetic defects, change in preference, etc)
d. The Subscriber may not surrender any Gadget (defective or non-defective) to the Globe Store(s) unless the above conditions are met. Otherwise, subscriber has a total of fourteen (14) calendar days to pick-
up the Gadget at the Globe Store. Beyond fourteen (14) calendar days from receipt of the Gadget, Globe may sell and/or dispose of the cellphone as it deems fit and apply. The proceeds of the sale will
reimburse Globe for any and all expenses, including storage costs, which it may have incurred, as a result of subscriber’s invalid surrender of the Gadget.

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APPLE INC’S WARRANTY TERMS AND CONDITIONS FOR IPHONE

a. Apple Inc. (‘Apple”) provides a limited one (1)-year manufacturer's warranty ("Warranty Period") from date of purchase. The limited warranty shall be Apple’s sole responsibility during the Warranty Period
and covers all iPhone-related software and hardware concerns.
b. Subscriber has the obligation to read/view carefully the complete terms and conditions of Apple warranty available at https://www.apple.com/legal/warranty/products/iphone-english-a.html. For iPhone
assessment, the following Apple Service Providers can be contacted by the Subscriber: Power Mac Center (02) 7254672 or (0917) 5806851 / Senco Link Technologies, Inc. (02) 893-4100 to 03 or (02) 812-6719
or (02) 810-5270

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GADGET CARE**
I have been informed about the GLOBE GADGET CARE PROGRAM and below signifies my conforme:
 YES, I will enroll my POSTPAID ACCOUNT in the free 1 month GADGET CARE offer. I am aware that this service auto-renews to a paid subscription at the end of the free period, and that I can opt out anytime
if I do not wish to be charged.
 NO, I do not wish to avail.

Reminder to Customers:
a. Premium is free for first thirty (30) days of activation, starting from the day subscriber receives the handset
b. After the free 30 days, coverage will be auto-renewed to a paid subscription and will continue to auto-renew every month, unless opt out is done via SMS
c. Full terms and conditions can be viewed at www.globe.com.ph/gadgetcare

Terms and Conditions:

a. Enrollment in the Program is gadget-specific and is not transferable to another Subscriber.
b. In the event of opt out or termination from the Comprehensive Insurance Plan, the Subscriber shall only be allowed to re-enroll under the Stand Alone Accidental Damage Plan.
c. Upon enrollment in the Program, after the free 1 month promo period, the Subscriber shall pay the insurance premium due to the insurance plan availed by the Subscriber on a monthly basis, charge to
his/her postpaid bill. Each insurance plan under the Program has term of thirty (30) days, subject to auto-renewal unless the Subscriber opts out through SMS by sending the following to 8080:
Gadget Care Variant Opt-out keyword
Gadget Care 89 GADGETCARE 89 OFF
Gadget Care 179 GADGETCARE 179 OFF
Gadget Care 299 GADGETCARE 299 OFF
Gadget Care 399 GADGETCARE 399 OFF
d. Notice of Claim: In the event of claim due to Accidental Damage and/or Theft, the Insured shall within 7 days of discovery:
‒ Notify Globe to block the Equipment and inform CHUBB Customer Service on Telephone Number +63.2.7565400 to commence the claim procedure, and
‒ Notify the police and obtain a crime reference number or where available a police report.
e. Description of Benefits:
‒ Theft Benefit: Cost of Replacement of the Equipment with the same or similar specifications, which may be by way of refurbished equipment.
‒ Accidental Damage Benefit (except due to negligence): Cost of Repair or Replacement of the Equipment (with the same model or one with similar specifications, which may be by way of Refurbished
Equipment).
‒ Bill Protect Rider: Accidental Death and Accidental Temporary Disability.
f. Coverage exclusions, definitions and further information on the Globe Gadget Care Program is available at the Globe website: **(www.globe.com.ph/gadgetcare) or Chubb Group of Insurance Companies
website www.chubb.com/ph

Version 2019.02.01