Book 1

Goal Definition
Text(255)
Yes
Company Sales
Company EBITDA
Finalization of new location as per AOP target
Preparation of Life cycle report of Every New Stores
100% Application Utilization
NSO Audit report
Online site accusation through Portals (No Brokers.com,Magic Bricks etc.)
New Territory Expansion
Finalization of new location as per monthly target
Execution of Express Catchment & SWOT Report Preparation of new store
Execution of Detailed Catchments of new store Finalised
100% Application Utilization and follow SOP
Online site accusation through Portals (No Brokers.com,Magic Bricks etc.)
Legal documentation verification & Coordination for agreement Process of New Store
Preparation of Life cycle report & Follow Signoff Process
Preparation of Monthly MIS report Compile (New store)
Preparation of Weekly MIS report Compile (NSO TRACKER)
Preparation of Form -22 & Lifecycle for PO Process
Pursue Gantt chart project wise as per Standard SOP
Base Data Management of Respective Item & Rack Masters
Verification of new stores PO
Pharma Planogramming every new stores with zero error
Availability of Non-ZEDC TAG & Bounce Item
Streamline Order Stock of New store
Ensuring 100% stock availability in stores
Data analysis Reports of PO
Finalizing New stores PO
Layout Designing & Allocation
Location mapping as per Pharma Planogramming
Ensuring 100% stock availability in stores
New Store Opening With Given Deadline
Inauguration of stores as per set standards
Planning Activities to with inter department
Stock as per PO and availability
Reduction of Audit Variance to Zero
Data analysis Reports of PO
Opening New Store With Given Deadline
Persue Gantt chart project wise with implementation(Checklist)
Availability of Stock as per PO
Inauguration Ceremony as per Standard
Product allocation as per planogram (Pharma & surgical)
Updation of Database
Preparation of Planograms for New stores
Data analysis & Rack Group allocation for New Stores
Data & Stock Management
Location mapping & Data Management
Execution of Detail & Express catchment of new stores within 3 KM
Accuracy of catchment analysis
Utilization of digital mode of catchment process
Accuracy of SWOT Report of new stores
1st cut business analysis of new stores
Execution of Detail & Express catchment of new stores within 3 KM
Accuracy of catchment analysis
Utilization of digital mode of catchment process
Accuracy of SWOT Report of new stores
1st cut business analysis of new stores
Sales Target Achievement
EBITDA Achievement
Brand Refresh project completion & Activation Through Stores and touch points
Developing Analytical Capabilties and ROI Management
Drive Brand Digital Marketing
COST PER LEAD - In Rs
NOB ACHIEVEMENT
COST PER LEAD (in Rupees)
ABV
REPEAT CUSTOMER CONVERSION
Brand Refresh project completion + 1 pilot store execution
Activating 30% Brand touch points in store ecosystem
To increase PR Presence value by 3 times than the investment
Corporate website completion
Engagement of campaigns on social media
Employer Branding/ Employee motivation - Initiatives/ programs
Design & execution WOW version 1 + Launch WOW Version 2
Insights wrt NOB , ABV and Correlation with ROI
Efficiency in Tracking Budget Utilization , Maintaining RMS and PO To Bill Submission
Efficacy & Relevancy of Dashboards
Refreshing Relevant and Efffective Design of Creative and Communication
Maintaining a detailed Gaurad book of all the creative content made- Digital
On Time Delieverable
Refreshing Relevant and Efffective Design of Creative and Communication
On Time Store branding Execution
Maintaining a detailed Gaurad book of all the creative content made- Digital
On Time Delieverable
Newsletter – WOW
Employee Satisfaction Survey
Plan and execute engagement activity
Rewards and recognition
Townhall meeting
Pay roll
Attendance finalisation
Pay roll Error
Complaince payments
Employee Benifit (Meidclaim,Accident ETC)
IVRS
Attending Employee Queries
PF
ESIC
Ordering and Maintenance of Attendace Machine
Employee Addition in HRMS
Finger scanning and Transfer Activation
Addition and Deletion Of Insurance
Bank Accounts (New Employees)
Coorporate Induction ( Asset Allocation)
Employee Relation
Mid Year and Annual evaluation review Drive
Driving Employee Engagement program for Store staff morale and motivation
Employee Communication - Open House/ town hall
Ensure manpower is utilized at its optimum level.
Employee Relation
Mid Year and Annual evaluation review Drive
Driving Employee Engagement program for Store staff morale and motivation
Employee Communication - Open House/ town hall
Ensure manpower is utilized at its optimum level.
Moodel management & LMS implementation
e-learning modules for LMS –
Convert ‘SOP’ into LMS flashcards - Creation starts tentatively from Sept 2019
Product knowledge trainings for LMS - Creation starts tentatively from Sept 2019
Quiz & feedback for LMS & classroom modules - Creation starts tentatively from Sept 2019
Achieveing 100 % sales and EBITDA target of assigned stores.
Elicit feedback and modulate training based on feedback and learning gained in training
process;
Efficiently conducting training session

Reporting and documentation
Self Learning
Achieving 100 % sales and EBITDA target of assigned stores.
process;

Self Learning
process;

Self Learning
process;

Self Learning
process

OJT Feedback (by store managers)
Quality of submission (Tour plan, MIS, Presentation and OJT reports)
Sharing the learnings in the group by way of presentations in the Departmental meeting (atleast 1 in a year)
process

process

Time to fill (TAT report)
Open vs. Closed vacancies

Recruitment cost report
Internship Program:
HRIS Implementation – Recruitment Module

Post coding
Begin the Job directory file preparation.
Projects Monitoring & Dept MIS
Shop Renovation
IVRS Open & Close TAT
Bachat Chemist - Project Monitoring & Execution
Ivrs Open & close TAT
Operations rating
Shop & Vendor Coordination
IVRS - PO Creation and Shop Execution
Ivrs all calls attending
rating by supervisor
Shop & Vendor Coordination
Capex & BOQ Creation & Accuracy
Final measurement checking of BOQ.
Rate-contract & Cost-reduction of overall Project
Approval on PO & Invoice Payments TAT
PO creation & Capex Creation Assistance
Material Delivery TAT
Rate-contract & Cost-reduction of BoughtOut Products
Tax invoice and Inward TAT
PO Creation
Material Delivery TAT
Tax invoice and Inward TAT
Data Management
Site Execution of stores ( All stores which is inform for Execution )
Site completion TAT
Site execution quality
Asbuilt submission
Site Execution of 75 + stores ( All stores which is inform for Execution )
Total Site completion tat
Site execution quality
Asbuilt submission
Site Execution of stores ( All stores which is inform for Execution )
Site completion TAT
Site Execution Quality
Asbuilt submission
Design Docket of stores ( All stores which is inform for Execution )
Design & Docket TAT
Site measurements
Design Docket of stores ( All stores which is inform for Execution )
Design & Docket TAT
Site measurements
Design Docket of 75 + stores ( All stores which is inform for Execution )
Design & Docket Submission with Approval TAT
Design Quality & standardization
Store Full Store Audit
Stock Variance 0.43% Of Sales
Departmental Target
IVRS Tat & Depat Support
Technology Adoption (Audit On Tab)
Sales
EBITDA
90% (210) Store Full Stock Audit
Random Audit Target
DC Audit & Conflict Solution
Zone wise Full stock Audit Target
Zone Target Days Vs Actual Days
Audit Quality Checking
Store Full Stock Audit
Target Days Vs Actual Days
Team Development & Sop implementation
1400 Qty Per Day Stock Audit
Audit Quality Feedback Rating
Audit Quality Feedback rating From Operation
250+ SKU Daily Random Audit Target
Dc Random Stock Audit
Dc Conflict Solution
Dc Full Stock Audit
Dc Full Stock Audit
Dc Full Stock Audit
Dc Full Stock Audit
2000+ Random Stock Audit Days
0.43%Of Sales
4200 falcon visit
0.43% Sales
Incident Handling
75 or suggested opening NSO Audit
3 Visit per day
0.43% Sales
Visit V/S Issue Ratio Rating
3 Visit per day
0.43% Sales
25 or suggested opening NSO Audit
3 Visit per day
0.43% Sales
Rom target Visit monthly 2 per store
0.43% Sales
3 Visit per day
0.43% Sales
Rom target Visit monthly 2 per store
0.43% Sales
3 Visit per day
0.43% Sales
Hawk Target
20 Hawk observation
Special Observation
20 Hawk observation
Special Observation
20 Hawk observation
Special Observation
20 Hawk observation
Special Observation
20 Hawk observation
Special Observation
20 Hawk observation
Special Observation
HO and Store Depatmental Support
Feedback rating from dept
IVRS Followup
IVRS Followup
Breakeven to be achieved as per lifeycle
Monthly sales target to be achieved as per lifecycle
100% SOP need to be executed

MEQ to be done by staff as per set target ( 60% staff x 7 MEQ X 104 DAYS) eg: (8x7x104
= 5824)
50% of total NOB's Customer feedback to be taken
120 no. of Stock audit to be done (Random Audit + Cycle count) Minimum 25 SKU's in
single audit.
Expiry of Non-Rtv products should not be more than 0.05% on monthly sale
= 5824)
single audit.
= 5824)
single audit.

= 5824)
single audit.
= 5824)
single audit.
= 5824)
single audit.
= 5824)
single audit.
= 5824)
single audit.
= 5824)

single audit.
= 5824)
single audit.
25 society should be engaged (Per store) + 600 Lc Id creation + LC ID sale 5% on monthly

sale
= 5824)
Updation & Follow up of Revised target, Monthly MIS & track the record of All team
= 5824)
120 no. of Stock audit to be done (Random Audit + Cycle count)

STR target for Stores to be maintained as 25days for stored completed 180days End of
FY_19-20.
Min Max Updation (Completed 180 Days store) on regular basis.
Every six months overall company min-max updation need to done.
Local purchase ZEDC tag products should not be more then 5%.
ARS of NON ZEDC tag Pharma products 75% across all branches.
Warehouses expiry recovery within 90days should be 95% required
Warehouses expiry ratio need to reduce by .25% comapring with last year FY_18-19.
System calculation & Acknowldgement process need to automate at ZEDC by FY_19-20.

Warehouse NON moving not to be more then stock + 10%.
Expiry reason stockout ratio need to reduce by 1% comparing with last year FY_18-19 ZEDC.
NIL Purchase Return recovery settlement upto date at anytime.
Branches expiry 1.25% FY_19-20.
Branches expiry recovery within 90days should be 95% required.
System calculation & Acknowldgement process need to automate at stores by FY_19-20.
Near expiry stocks should not be at Stores atleast 3 months prior 10% negligable.
Expiry reason stockout ratio need to reduce by 1% comparing with last year FY_18-19 Stores.
New Vendor Approvel process need to streamline & TAT time within 48hrs with TOT agreed
terms.
All qualified vendors payments not to be delayed beyond 24hrs.
95% supplier should be admin payment settlement before end FY_19-20.
90% volume contributing vendors should be on online portal.
NON active supplier should be locked within 90days.
PAT – Rs 2.85 crs
Prepare road map for IPO
Drive toolkits and real time MIS across organization
ERP implementation
2 digital business plans w/ Kingshuk for incubation
Sales
EBIDTA
Responsible for explaining and managing bank reconciliation to new candidate. Credit card reco
Do MIS for all Store, ZEDC, HO etc Admin expenses on a routine basis and come up with insights
Automate incentive workings by Dec-19
IMPS – 10 and BBPS – 10
Set up new accounting practices for below: 1.Incentive accounting – 5; 2.Write-off accounting – 5 ; 3. Bank reconciliations – 5 ;
Understanding team tasks and manage their work - Geeta, Mayuri, Leena and 2 interns.
Prepare their daily tasks and document the same by Oct-19. Ensure the same is adhered to by way
Close monthly accounting by 4th of each month from Nov-19 onwards (WF & Amore)
Advice new 3-4 new changes in accounting methodology, automation which can significantly cha
All MIS delivered on time in accurate manner. With management insights which will help in deci
Identify top 3 in-efficiency for each meeting. Provide a rolling forecast each month.
Start immediate payments for all critical vendors from credit period so that we can get cash dis
Stores visits – 4 per month.
Belgaum visit – 6 per year.
Goa visit – 6 per year.
Set up commercial control function by Nov-19. Define its scope and activities and document it. I
Ensure timely payment based on due dates subject to funds availability.

Online Omni Channel reconciliation, previous months reco should by 5 th of next month
Payments automation (PL / FMCG)
Review banking interest and bank charges workings by 5 th of the month
Prepare cash flow for the month by 5 th of the month
Roll out RMS for all departments by Oct-19.
Complete the updation of Wellness - FA register by Nov-19
Update Amore FA by Nov-19 and thereafter be online.
Payments should be on time
Bring up efficiencies thinking in Repairs and Maintenance
Ensure timely and accurate book closing.
Identify top 5 cases of automation / consolidation of bills booking.
Review of Head Office, ZEDC cost centers and come up with 3 key efficiencies / cost savings.
Identify way to reduce manual cheque printing.
Working on CS details of the company only in Volody from Sept-19.
Updation of all CS records by Sept-19.
Prepare and send monthly MIS on CS activities by 5 th of each month.
POSH – Compliances
Other additional tasks to be identified and done
Ensure no delays in any compliance
Maintain accuracy in data
Identify GST input credit misses in stores by way of store visit – 8 stores per month & ZEDC visit –
Report gaps in input credit of GST each month, follow-up with the vendors and narrow the gap
Preparation of Compliance calendar for the company and update the same in Volody by Sept-19
Ensure all compliances are done on time and provide a monthly report on the same
Complete GST automation (BDO or other firms) by Oct-19
Identify top 3 GST leakages stores / ZEDC / HO and come up with savings
Handle Trademark of WF and Amore. Maintain trademark tracker, comply to all trademark issues on time, follow-up with the a
Ensure legal L&L, renewals, expiry, escalation for any kind of property is done within timelines
Do all legal activities only from Volody from 15 th Sept 19.
All Bug reports are followed and solved within the admissable timeframe, unless it is escalated
further
Timely reporting and escalation of observations to make sure the future issues are addressed
accordingly
Data Sync from Branch to HO are monitored and maintained 95% availability before 9:00am
Day End reporting everyday with Observations, Escalation, Time Spend & Open Activities with
timeline
All assigned scheduled activities are completed within agreed timeline
All request for master creation assigned to you to be completed within sameday
All Critical calls assigned to you should be closed within 2hrs
Owning the configuration of T-Com & E-Com Stores with error free configurations
Calls escalated to C-Square are followed and closed within the agreed timeline
Creation of New Store Database within 2days of request with 100% error free Configuration
timeline
Ensure all scenarios are tested, reported and fixed appropriately. Follow all advised parameters
and setup configuration for flawless Implementation
Prepartion of End-User manual before deployment of the function
Adhering to the project committed delivery time by 98%
Ensuring the Quality of Product rollout to the highest standard, Acceptable Quality Standards
are for Any critical 100%, Non-Critical tolerance to 95%
Apprising the development request, Proper documentation on the requirement, Initiating

proactive development, As an outcome to Request Finalization to Go not to exceed 7days
Frequent Monitoring on the Product usage through various records and activities and Publishing
the effective usage report with minimum 3 actionable everymonth by 25th and followed to the
closure
Team Review Report on Monthly basis by 5th of following Month, 1 Mandatory Product upskill
training to the Team
Owning the responsibility of ARS Order escalation resolution within 4hrs
Owning the responsibility of 100% Data Sync @Branch within the same day, HO sync 95%
before 9am remaining before 2pm
Upgradation to be completed within the scheduled timeframe with ZERO Error
All Wallet activation for NSO Branch to be completed within 2days of request without any Error
All Bug reports are followed and solved as per SLA, unless it is escalated further
timeline
Weekly call analysis report to be submitted every Saturday, Monthly Call analysis report to be
submitted 3rd day of the following month
All request for Store Level Configuration to be completed within sameday without any error

Preparing Pre and Post checklist for carrying out end to end testing with all the Stakeholder and
100% Bug free Implementation.
Owning the responsibility of Branch Order to ZEDC 95% of stores before 7am in the morning
Owning the responsibility of Reports at ZEDC with 100 % accuracy and escalation to respective
stakeholders on issues, anomalities within stipulated time
timeline
Owning the responsibility of GST Reports with 100 % accuracy within the specified time
frame.
timeline
All application deployment assigned to you for NSO shoule be ready 3days before NSO audit,
zero non-compliance in NSO audit
All Pre Scheduled Trainings are completed as per schedule
All request for Store Level Configuration to be completed within sameday without any error

Exceptional Branch Orders to be received at ZEDC before 12:00pm, which should not exceed 5%
of overall store count
timeline
Functionality Training to ZEDC users once in everymonth
Ensure utmost accuracy in all data, statutory reports & Insights( Ensure 99% accuracy) and are
delivered on time(Adhere to task specific SLAs)
Identify the bussiness problems and solving it with analytical skills(Solve atleast 2 business
problems indpenedently by March 2020)
Take ownership of reporting requirements and manage independantly, proactively, Own atleast
2 BI reports and deploy it by December 2020
Learn advance SQL,MS PowerBI and data engineering techniques(BigQuery Dataflow) and
implement in day to day work by December
To complete the assigned trainings with certifications. To train the reports to end
users(Trainning on Python and Visualization basics by March 2020)
Master Data Requests are Properly validated, Created and Synced within defined SLA for
request with 99% accuracy.
Ensure a periodic(Monthly and Quarterly) review on the master data hygiene, Run a cleanup
process.
Understand the bussiness and process flows and document each Master Data creation process.
Should prepare daily status reports, Monthly dashboards and present it to reporting manager.
To complete the asigned trainings(At least one - Excel basics by March 2020) with certifications
Create test plan for master data validation, present to reporting manager and baseline the same
by Spetember 2019. Deploy the automated master data testing process by December 2019
Identify the defects and exceptions in existing master data, document and present to stake
holders(Defect Rejection Ratio should be less than 1%, Effectiveness should be greater than
95%)
Should identify the gaps and improvements in MDM, and impliment the same in team also
provied the suggestions to the manager(Implement atleast 4 improved process by March 2020),
Automate atleast 2 process by Decemeber 2019.
Should maitain periodical(Monthly and Quarterly) reports and check list For Master Data
Health, learning data analysis tools(Python) and techniques(Descriptive Analysis)
To complete the assigned trainings(At least one - Python basics by March 2020) with
certifications.
Learn SQL and BI tools and impliment in day to day work(Create atleast 2 PowerBI dashboards
by March 2020)
problems indpenedently by March 2020)
Identify the adhoc data requests and create data reports of them in BI tools(Qlikview) Automate
50% of data tasks by December 2019.
users(Trainning on SQL and Visualization basics by March 2020)
Master Data Requests are Properly validated, Created and Synced within defined SLA for
request with 99% accuracy.
Ensure a periodic(Monthly and Quarterly) review on the master data hygiene, Run a cleanup
process.
Should identify the gaps and improvements in MDM, and impliment the same in team also
provied the suggestions to the manager(Implement atleast 4 improved process by March 2020
Should prepare daily status reports, Monthly dashboards, Quarterly review reports and present
it to reporting manager.
To complete the asigned trainings(At least one - Excel basics by march 2020) with certifications.
To train the processes to junior resources
problems indpenedently by December 2020)
To learn the new techniques on reporting(PowerBI, Metabase), dashboarding and implementing
in project by december 2020.
Identify the key areas where analytics techiques can be applied. And develop a plan by
December to implement the same, Implement atleast 2 analytics model by March 2020.
users(Trainning on Python and Machine Learning basics by March 2020)
To help to design and model an enterprise datawarehouse and assist reporting manager and
vendor for the process,Complete the reuirement specification by december 2020
Learn the analytics techniques. Identify the key business areas where analytics can be applied,
develop a model to solve the pain areas.(Deveop atleast one model by march 2020)
Assign and monitor daily activities in Spiceworks, ensure the timeliness and quality of
deliverables.Create Weekly and monthly MIS on timely basis
Identify the innovative ways to solve the business challenges and implement the same.
(Implement atleast 2 ideas through powerbi or qikview by march 2020)
To complete the asigned trainings with certifications. To train the reports to end users(Complete
Python and Timeseries forecasting training)
Raising request in RMS for NSO in the same day of Layout received from BOOT
Raising request in RMS before for new Purchase / Service on same day of email confirmation
Follow and close all RMS request approvals within 2 Days from the date of inititation of Request
Post Approval in RMS aligning Deliveries on or before PO Delivery Date
Collecting Delivery challan and invoices of Deliverd material against PO within 3 days
All Invoices to be submitted to Accounts within 2days of receipt of Invoice
Reconciliation of all vendors once in every Quarter.
Submitting of Expense invoices 4days before closing of month
Identification and resolution of Critical Issues over remote support within 30 Minutes
Identification and resolution of Medium Priotity tickets over remote support within 60 Minutes
Identification and resolution of Low priority issued over remote support within 2 Hours
Assignemt of Tickets to respective engineer within 30 Minutes
RMS Request of any purchase or service related queries should be raised within same day.
Within 3 days installation / service needs to be completed along with approval since Request is
raised in RMS
Weekly and Monthly MIS preparation and analysis along with atleast 2 key actionable outputs.
Implementation of 3 Value add Projects by this Year End
Record maintenance of all the IT assets, 100% Physical Verification of all the stores
Communication Cost Optimization upto 30% from the existing
Adhering to the project committed delivery time by 98%
Network Uptime as 99% and Security Zero Severe Attack
Team Review Report on Monthly basis by 5th of following Month, 1 Mandatory Product upskill
training to the Team
All assigned Critical Tickets should be closed within 2Hrs
All assigned Tickets with Medium Priority should be closed within 4 Hours
All assigned Low priority tickets needs to be closed within 6 Hours
Site inspection of New store should be done on same day of assignment
Installation of NSO should be completed before 1 Week of Audit
Call closure feedback rating should be greater than 4.5 at the scale of 5
All assigned Critical Tickets should be closed within 2Hrs
All assigned Tickets with Medium Priority should be closed within 4 Hours
All assigned Low priority tickets needs to be closed within 6 Hours
Site inspection of New store should be done on same day of assignment
Installation of NSO should be completed before 1 Week of Audit
Call closure feedback rating should be greater than 4.5 at the scale of 5
Resolution of assigned network related critical calls within 2 hours
Resolution of assigned network related Medium priority tickets within 4 hours
Resolution of assigned network related Low priority tickets within 6 hours
Maintaining uptime of internet connectivity at Stores by 98.5%
Maintaining uptime of internet connectivity at HO and RO by 100%
Maintaining Network topolgy of all stores an for Quarterly review
ERP Implemenation Phase 1 as per agreed Plan by 31st Mar 2019
Data Warhousing Roadmap and Phase 1 Implementation
C-SAT Implementation
Connectivity Uptime of 98 % measured through monitoring tools
Team and Capability Building achieving committed recuritment
Sales
EBITDA
Type PMS Category Name Rating Evaluation Parameter Weightage
Text(10) Text(40) Number Text(2000) Number
KRA/KSA/GOAL/OBJECTIVES/FEEDBACK (Use UpperCase Only)
Yes Yes No No No
Goal Boot 1 Manager 5 100% Achievement 10.00
Goal Boot 1 Manager 5 100% Achievement 10.00
Goal Boot 1 Manager 5 Finalizing 75 New STORES 15.00
Goal Boot 1 Manager 5 > or < 15% variance 10.00
Goal Boot 1 Manager 5 As per standard SOP 5.00
Goal Boot 1 Manager 5 0% Audit Variance 10.00
Goal Boot 1 Manager 5 5.00
Goal Boot 1 Manager 5 22 New Sites 5.00
Goal Boot 1 5 Finalizing 25 STORES 45.00
Goal Boot 1 5 Within 3 days 5.00
Goal Boot 1 5 within 10 days 5.00
Goal Boot 1 5 12 Sites 5.00
Goal Boot 1 5 > or < 15% variance 10.00
Goal Boot 1 5 As per standard SOP 10.00
Goal Boot 1 5 within 10 day 5.00
Goal Boot 1 5 Opening of 75 stores 20.00
Goal Boot 1 5 Every new store (45 days before) 10.00
Goal Boot 1 5 Every 30th 5.00
Goal Boot 1 5 Every Monday 5.00
Goal Boot 1 5 Before Project start 5.00
Goal Boot 1 5 TAT as per application 15.00
Goal Boot 1 5 Within 15 days of agreement done 10.00
Goal Boot 1 5 Verification in given deadlines 15.00
Goal Boot 1 5 100% Before License grant 10.00
Goal Boot 1 5 Within 2 days of Drug license Grant 10.00
Goal Boot 1 5 100% Fill Rate 15.00
Goal Boot 1 5 GAP List of original PO,Non Moving of 10.00
Goal Boot 1 5 Should be as per actual 20.00
Goal Boot 1 5 after 15 days of agreement done 20.00
Goal Boot 1 5 100% Fill Rate 10.00
Goal Boot 1 5 All store opening SOP implemenation (10.00
Goal Boot 1 5 Well planned Flow of opening 5.00
Goal Boot 1 5 100% availability 5.00
Goal Boot 1 5 0% Variance 10.00
Goal Boot 1 5 GAP List original PO,Non Moving of 6 10.00
Goal Boot 1 5 All SOP implemenation (As per audit re10.00
Goal Boot 1 5 100 % fill rate 10.00
Goal Boot 1 5 Satisfaction 100% 10.00
Goal Boot 1 5 As per proposed Planogram from Dat 40.00
Goal Boot 1 5 As per changes in Pack form 10.00
Goal Boot 1 5 After 15 days of agreement done 10.00
Goal Boot 1 5 After 20 days of project start 10.00
Goal Boot 1 5 Upgration of Base data with every new10.00
Goal Boot 1 5 Any new updation for Sales performanc10.00
Goal Boot 1 5 As per Audit report 10.00
Goal Boot 1 5 All Catchment through app/forms 10.00
Goal Boot 1 5 As per rating (1 to 5) 10.00
Goal Boot 1 5 As per Audit report 10.00
Goal Boot 1 5 All Catchment through app/forms 10.00
Goal Boot 1 5 As per rating (1 to 5) 10.00
Goal Marketing Manager 5 10.00
Goal Marketing 5 100% Achievement , 90% - 100% Achie40.00
Goal Marketing 5 In the slot of Rs [0 - 50] , In the slot of 20.00
Goal Marketing 5 100% Achievement , 90% - 100% Achie10.00
Goal Marketing 5 More than 60% & Less than 60% 10.00
Goal Marketing 5 Completed in FY & Non - Completion in15.00
Goal Marketing 5 30% completion, 20% -30% completion20.00
Goal Marketing 5 More than 3 times 15.00
Goal Marketing 5 Completed 10.00
Goal Marketing 5 5% of per campaign cost 10.00
Goal Marketing 5 5 programs in a year 5.00
Goal Marketing 5 Launch of WOW version 2 5.00
Goal Marketing 5 30.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 20.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 20.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 resolution % 15.00
Goal HR 5 less that .50% 20.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 As per induction batch 15.00
Goal HR 5 TAT 24 HRS 15.00
Goal HR 5 Every Thursday 20.00
Goal HR 5 28th every month 15.00
Goal HR 5 TAT joining day 15.00
Goal HR 5 Employee Satisfaction Score and Actio 15.00
Goal HR 5 Completion of Mid and Annual review 15.00
Goal HR 5 Engagement Calendar and participatio 20.00
Goal HR 5 Monthly target and Resolution % impr 15.00
Goal HR 5 Store manpower cost Vs Store EBITDA15.00
Goal HR 5 Employee Satisfaction Score and Actio 15.00
Goal HR 5 Completion of Mid and Annual review 15.00
Goal HR 5 Engagement Calendar and participatio 20.00
Goal HR 5 Monthly target and Resolution % impr 15.00
Goal HR 5 Store manpower cost Vs Store EBITDA15.00
1. Facilitating smooth
functioning of moodle platform
from Feb 2019 till date.
2. Following up with
SM/AM/TM and getting courses
completed from their teams.
3. Promoting e-learning in the
organization.
4. Created new Induction
plan & Managed onboarding
and inductions for June 2019
for Mumbai & Pune location
Goal 5. Delivered all batches of 15.00
Mumbai induction in June
month.
6. Did comparative analysis
for LMS selection. Now
ensuring LMS onboarding &
implementation
7. Created base document to
define LMS objectives &
purpose.
Identifying LMS projects and
ensuring creation of skills
architecture & LMS modules
with team.
HR 5
1. Identifying Vendors and e-learning

developers (interview process going
Goal on); 2.Once done, We will start 20.00
module creation 3. Planned to
create at least 5 modules every
month till the end of FY 2020.
HR 5
Goal HR 5 All SOP will be converted to LMS flash 15.00
Goal HR 5 Ensuring creation of product knowledge15.00
1.Ensuring creation of quiz &

feedback activity for every classroom
& LMS sessions; 2. Planned to
Goal create same for at least 05 modules 15.00
every month till the end of FY 2020;
3. Trying to create same process for
OJT trainings.
HR 5
Goal HR 5 10.00
Any New initiative in TNI/Training
Goal Delivery/ Follow up/Taking initiatives 20.00
for conducting off-routine training
HR 5 sessions based on feedback
Goal HR 5 1.Efficiently conducting training sessi 20.00
Goal HR 5 15.00 (Tour plan, MIS, Prese
Quality of conducting monthly review meeting
Goal HR 5 15.00
Sharing the learnings in the group by way of presentations in the Dep
Goal HR 5 10.00
Goal HR 5 15.00
Goal HR 5 10.00
Goal HR 5 15.00
Goal HR 5 10.00
Goal HR 5 15.00
Goal HR 5 10.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 10.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal HR 5 10.00
Goal HR 5 15.00
Goal HR 5 15.00
Goal TAT timeline: 30 days, 60 days, 90 20.00
HR 5 days
Goal HR 5 10.00
Goal HR 5 20.00
Goal Prepare Employer Branding 10.00
HR 5 information to approach colleges
Goal HR 5 Ongoing 5.00
Goal HR 5 Before Oct payroll closure 5.00
Goal HR 5 TBC 10.00
Goal Projects 5 Project Tat less than 40 days 100%,les 20.00
Goal Projects 5 100% (target< 7 day )100%,80%(target20.00
Goal Projects 5 less than 20 days 100%,less than 25 d 10.00
Goal Projects 5 Total project days 20 days 30.00
Goal Projects 5 less than 20 days 100%,less than 25 d 40.00
Goal Projects 5 feedback rating 20.00
Goal Projects 5 feedback rating 10.00
Goal Projects 5 metrix need to finalize 10.00
Goal Projects 5 Accuracy % more then 90% 40.00
Goal Projects 5 within 30 days of handover to boot 10.00
Goal Projects 5 % and efforts rating 20.00
Goal Projects 5 within 30 days after opening the store 10.00
Goal Projects 5 Accuracy % more then 90% 40.00
Goal Projects 5 pre handover item 5 days before plan 10.00
Goal Projects 5 % and efforts rating 20.00
Goal Projects 5 completion 100% 10.00
Goal Projects 5 pre handover item 5 days before plan 10.00
Goal Projects 5 35 to 39 days 100%,40 to 45day 70% 20.00
Goal Projects 5 completion at the time of handover 1 10.00
Goal Projects 5 completion100% 40.00
Goal Projects 5 4 to 6 days 20.00
Goal LP & Audit Manager 5 >85% of opened store = 100%;60% to 10.00
Goal LP & Audit Manager 5 0.43% t0 0.45% = 100%;0.46% to 0.4710.00
Goal LP & Audit Manager 5 90% to 100% = 100%;70% to 90% = 8 15.00
Goal LP & Audit Manager 5 <14 Day 100%;<20 day 80%; 10.00
Goal LP & Audit Manager 5 100% completion;; 5.00
Goal LP & Audit Manager 5 Sales 10.00
Goal LP & Audit Manager 5 EBITDA 10.00
Goal LP & Audit 5 >85% of opened store = 100%;60% to 40.00
Goal LP & Audit 5 >80% achivement = 100%;60% to 80% 20.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
Goal LP & Audit 5 0.43% t0 0.45% = 100%;0.46% to 0.4720.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
Goal Boot 2 5 AS PER AUDIT & SENIOR MANAGEMEN10.00
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
Boot 2 5 80%, less than 80%-0%
Goal Boot 2 5 AS per Audit report 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>100%, 35%- 44% ==>

Goal 80%, 25%- 34% ==>75%, Less Than 10.00
Boot 2 5 20%==> 0 %
90 to 100%- 100% ,--- 80 to 89% -
Goal 5.00
90 to 100%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 25.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 20.00
Boot 2 5 75%-0%
less than 10%- 100% ,--- 80 to 89% -

Goal 80%,----- 70 to 79%- 75%,---- less than 5.00
Boot 2 5 75%-0%
45%- 50% ==>10 Marks, 35%- 44%

Goal ==> 08 Marks, 25%- 34% ==> 06 10.00
Boot 2 5 Marks, Less Than 20%==> 0 Marks
Goal Boot 2 5 5.00
Goal Boot 2 5 25.00
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 15.00
Boot 2 5 75%-0%
Goal As per HOD's observation 15.00

Boot 2 5
less than 10%- 100% ,--- 80 to 89% -
Goal 80%,----- 70 to 79%- 75%,---- less than 10.00
Boot 2 5 75%-0%
45%- 50% ==>10 Marks, 35%- 44%
Goal ==> 08 Marks, 25%- 34% ==> 06 10.00
Boot 2 5 Marks, Less Than 20%==> 0 Marks
Goal Boot 2 5 Minimum 25 SKU's in single audit. 5.00
Goal
SCM 5 20.00
Goal SCM 5 20.00
Goal SCM 5 20.00
Goal SCM 5 10.00
Goal SCM 5 10.00
Goal SCM 5 20.00
Goal SCM 5 20.00
Goal
SCM 5 20.00
Goal SCM 5 10.00
Goal
SCM 5 10.00
Goal SCM 5 10.00
Goal SCM 5 20.00
Goal SCM 5 20.00
Goal
SCM 5 10.00
Goal
SCM 5 10.00
Goal
SCM 5 10.00
Goal
SCM 5 20.00
Goal SCM 5 20.00
Goal SCM 5 20.00
Goal SCM 5 10.00
Goal SCM 5 10.00
Goal Finance HOD 5 10.00
Goal Finance 5 10.00
Goal Finance 5 should be online by Nov-19 for all store20.00
Goal Finance 5 5.00
Goal Finance 5 5.00
Do complete hand over of accounting 20.00

Goal tasks to Bindiya by Nov-19.
Finance 5
Goal Finance 5 Payments should not delayed. This ass 20.00
Goal 20.00
IT 5
Goal 25.00
IT 5
Goal 25.00
IT 5
Goal 10.00
IT 5
Goal IT 5 10.00
Goal IT 5 5.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal 10.00
IT 5
Goal 10.00
IT 5
Goal 10.00
IT 5
Goal IT 5 5.00
Goal IT 5 15.00
Goal
IT 5 25.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal IT 5 10.00
Goal 20.00
IT 5
Goal IT 5 10.00
Goal 10.00
IT 5
Goal IT 5 10.00
Goal 10.00
IT 5
Goal 10.00
IT 5
Goal 10.00
IT 5
Goal IT 5 15.00
Goal 15.00
IT 5
Goal 15.00
IT 5
Goal 10.00
IT 5
Goal 15.00
IT 5
Goal IT 5 15.00
Goal 15.00
IT 5
Goal 10.00
IT 5
Goal 10.00
IT 5
Goal 20.00
IT 5
Goal IT 5 10.00
Goal 10.00
IT 5
Goal IT 5 15.00
Goal 15.00
IT 5
Goal 15.00
IT 5
Goal 15.00
IT 5
Goal IT 5 10.00
Goal
IT 5 30.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal
IT 5 10.00
Goal
IT 5 25.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal
IT 5 25.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 25.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal
IT 5 25.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal
IT 5 15.00
Goal
IT 5 25.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal
IT 5 20.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 15.00
Goal IT 5 15.00
Goal
IT 5 15.00
Goal
IT 5 10.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal IT 5 5.00
Goal IT 5 5.00
Goal IT 5 15.00
Goal
IT 5 10.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal
IT 5 10.00
Goal
IT 5 10.00
Goal
IT 5 15.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal
IT 5 15.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 10.00
Goal IT 5 10.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 10.00
Goal IT 5 15.00
Goal IT 5 15.00
Goal IT 5 10.00
Goal IT 5 20.00
Goal IT 5 10.00
Goal IT HOD 5 5.00
Goal IT HOD 5 5.00
Goal IT HOD 5 10.00
Goal IT HOD 5 10.00
Goal IT HOD 5 10.00
Goal Category NameAppraisal Period Employee Code
Text(100) Text(20) Text(10)
Yes No No
KRA Mid Term Review19_20 WFCH1069
KRA Mid Term Review19_20 WFCH 2025
KRA
Mid Term Review19_20 WFCH7435
KRA

KRA

KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA WFCH0602
Mid Term Review19_20
KRA WFCH0602
KRA WFCH0602
KRA WFCH0602
KRA WFCH0602
KRA WFCH0964
KRA WFCH0964
KRA WFCH0964
KRA WFCH0964
KRA WFCH0964
KRA WFCH1989
KRA WFCH1989
KRA WFCH1989
KRA WFCH1989
KRA WFCH1989
KRA WFCH0121
KRA WFCH0121
KRA WFCH0121
KRA WFCH0121
KRA WFCH0121
KRA WFCH1712
KRA WFCH1712
KRA WFCH1712
KRA WFCH1712
KRA WFCH1712
KRA WFCH3647
KRA WFCH3647
KRA WFCH3647
KRA WFCH3647
KRA WFCH3647
KRA WFCH2253
KRA WFCH2253
KRA WFCH2253
KRA WFCH2253
KRA WFCH2253
KRA WFCH3707
KRA WFCH3707
KRA WFCH3707
KRA WFCH3707
KRA WFCH3707
KRA WFCH3640
KRA WFCH3640
KRA WFCH3640
KRA WFCH3640
KRA WFCH3640
KRA WFCH2697
KRA WFCH2697
KRA WFCH2697
KRA WFCH2697
KRA WFCH2697
KRA WFCH4766
KRA WFCH4766
KRA WFCH4766
KRA WFCH4766
KRA WFCH4766
KRA WFCH4505
KRA WFCH4505
KRA WFCH4505
KRA WFCH4505
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
KRA
Goal Definition
Text(255)
Yes
Customer Intelligence
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Dare to be Different
Dealing with Ambiguity
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Problem Solving
Collaboration
Influencing
Result Orientation
Business Acumen
Customer Focus
People Management
Decision Making
Critical Thinking:
Nurtures Innovation
Customer Intelligence : Analyses and integrates qualitative and quantitative data to find new insights
Customer Intelligence : Understands his customers' preferences in depth, and tracks changes in these over time.
Customer Intelligence : Proactively seeks new information sources to progress research agendas and address
Customer Focus : Interprets customer feedback with the internal team to improve product/service response
Customer Focus : Seeks opportunity to interact with customer whenever possible and builds on feedback recei
Problem Solving : Highlights possible causes of the problem, Identifies courses of action
Problem Solving : Proposes options for solutions to presented problems
Result Orientation : Finds ways to overcome challenges and obstacles so that assignments are completed and go
Result Orientation : Takes responsibility for solving problems and works diligently to find the most effective
Problem Solving : Is able to work with limited supervision
Customer Focus : Aims to develop good relations with internal and external customers.
Decision Making : Makes decisions on routine matters quickly and confidently; assumes responsibility for out
Decision Making : Selects the most appropriate alternatives within a reasonable timeframe
Influencing : Sells ideas to others, 'From your point of view, this will benefit you because...' Appeals to emoti
Influencing : Able to influence someone to accept an idea which they were initially unsure about
Customer Focus : Takes actions to enhance customer loyalty and convert customer needs to new products/ serv
Customer Focus : Continuously searches for ways to improve customer experience, Uses knowledge on customer
Customer Focus : Strives to improve all parts of customer experience with consistent focus and wherever possib
Problem Solving : Systematically gathers and analyzes relevant information to plan a course of action leading t
Problem Solving : Actively challenges the status quo to find new ways of doing things, looking for good practice
Result Orientation : Acts in a responsible way to ensure that not only results are achieved but the right proces
Result Orientation : Implements the short and long term goals , identifies resources and responsibilities, mak
Dealing with Ambiguity : Handles risk and uncertainty comfortably
Dealing with Ambiguity : Accepts ambiguity with ease and stays curious to seek data in order to make a decisi
Dealing with Ambiguity : Handles risk and uncertainty comfortably
Collaboration : Understand the importance of maintaining relationships and is open to work beyond his/her c
Problem Solving : Systematically gathers and analyzes relevant information to plan a course of action leading t
Problem Solving : Actively challenges the status quo to find new ways of doing things, looking for good practice
Result Orientation : Acts in a responsible way to ensure that not only results are achieved but the right proces
Result Orientation : Implements the short and long term goals , identifies resources and responsibilities, mak
Collaboration : Understand the importance of maintaining relationships and is open to work beyond his/her c
Individual Sales
PL sale
Discount
MEQ
E learning
Attendance
C- SAT
\
PL sale
Discount
MEQ
E learning
Attendance
C- SAT
Attendance
Delivery Time per delivery
Attendance
Shift and Cash Variance control
Attendance
Accuracy in GDN,GRN, Inward etc.
Sales
PL sale
EBITDA
CSAT
Shrinkage(Expiry, Damage, Pilferage, Shift variance)
Sales
EBITDA
C SAT
Shrinkage(Expiry, Damage, Pilferage, Shift variance)
Omni Channel
Sales
EBITDA
C SAT
New Store Opening
Omni Channel
EBITDA
Sales
C SAT
LMS
Type PMS Category Name Rating
Text(10) Text(40) Number
Yes Yes No
KRA Boot 1 Manager 4




KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 1 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Boot 2 4
KRA Marketing Manager 4



KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA Marketing 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA HR 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA Projects 4
KRA LP & Audit Manager 4



KRA LP & Audit 4
KRA LP & Audit 4

KRA LP & Audit 4
KRA LP & Audit 4
KRA LP & Audit 4
KRA LP & Audit 4

KRA LP & Audit 4
KRA LP & Audit 4
KRA LP & Audit 4

KRA LP & Audit 4
KRA LP & Audit 4
KRA LP & Audit 4
KRA LP & Audit 4

KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA SCM 4
KRA Finance HOD 4
KRA Finance HOD 4

KRA Finance HOD 4
KRA Finance HOD 4
KRA Finance HOD 4
KRA Finance HOD 4

KRA Finance HOD 4
KRA Finance HOD 4
KRA Finance HOD 4

KRA Finance HOD 4
KRA Finance HOD 4
KRA Finance HOD 4
KRA Finance HOD 4

KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA Finance 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA IT HOD 4
KRA Operations Area Manager 4




KRA Operations Regional Manager 4



KRA Operations Store Manager 4




KRA Operations Territory Manager 4



KRA Operations Delivery Boys 4

KRA Operations CSA 4

KRA Operations Pharmacist 4


KRA Operations Cashiers 4

KRA Operations Data Entry Executive 4


KRA Operations Delivery Associate 5
KRA Operations Delivery Associate 5

Evaluation Parameter Weightage
Text(2000) Number
perCase Only) 1210
No No
Ability to gather and analyse information regarding customer's activities, tastes, and
preferences, for developing deeper and effective customer insights in order to provide
meaningful options to customers consistently. Ability to leverage analysis to connect and
serve target market better.
Elements:
1. Identify what information to gather. 2
2. Identify new opportunity.
3. Increase customer connect and engagement. (Note: Rating as per below Levels: Level
1: Learner(Basic Knowledge) || Level 2: Contributor (Limited Experience) || Level 3:
Proficient (Practical Application) || Level 4: Expert (Recognised Authority)
)
Ability to identify a problem situation and draw on one's knowledge and experience to
develop an approach to address it by finding workable and timely solutions or to explore
opportunities.
Elements:
1.Identifies and defines problems. 2
2. Generates Alternative solutions. (Note: Rating as per below Levels: Level 1:
Learner(Basic Knowledge) || Level 2: Contributor (Limited Experience) || Level 3: Proficient
(Practical Application) || Level 4: Expert (Recognised Authority)
)
To engage constructively with others by placing shared goals above individual interest,
displays an orientation to work in teams. Facilitates sharing of ideas, information, resolving
conflicts, promoting a positive climate and creating alignment within and across groups.
Elements:
1.Creates inter-team synergy. 2
2. Develops reliability
3.Trust and Mutual Respect. (Note: Rating as per below Levels: Level 1: Learner(Basic
Knowledge) || Level 2: Contributor (Limited Experience) || Level 3: Proficient (Practical
Application) || Level 4: Expert (Recognised Authority)
)
To be able to logically outline and articulate thoughts and ideas within and across various
audience. Ability to persuade, convince others for a stated point of view to gain agreement,
support or acceptance of an idea or plan. Encourages exchange of ideas to resolve concerns
and meet priorities.
Elements: 2
1. Effective Communication.
2. Persuasion using a reason. (Note: Rating as per below Levels: Level 1: Learner(Basic
)
Leads by example in responding to the business need with speed and agility. Sets goals and
persists to complete tasks and responsibilities even in the face of difficulties and has a clear
focus on attainment of outcomes. Prioritizes and helps team to plan and maintain constant
focus on current performance, process adherence and future goals.
Elements:
1. Pushes Oneself. 2
2. Ensures Results.
3. Focuses on completion of work. (Note: Rating as per below Levels: Level 1:
)
Displays an understanding and knowledge of business. Is aware of various business drivers

and their interrelationships that drive profitability and cash flow. Has ability to cope with
different business situations keeping in view the emerging market realities.
1. Big picture thinking.
2. Understands financial metric. 2.5
3. Ability to comprehend inter-linkage between effort and outcome. (Note: Rating as per
below Levels: Level 1: Learner(Basic Knowledge) || Level 2: Contributor (Limited
Experience) || Level 3: Proficient (Practical Application) || Level 4: Expert (Recognised
Authority)
)
Understanding the needs of the customer both internal and external, delivering solutions
that satisfies and gives delight through thought, action and behaviour. It is about enhancing
the relationship without compromising the values of the organisation. Listens, thinks and
acts whilst keeping a customer at the centre.
Elements:
1.Understands customer.
2. Educate Customer. 3
3. Builds collaborative relationship.
4. Meets Customer needs.
5. Set up customer feedback system. (Note: Rating as per below Levels: Level 1:
)
Is self-motivated, creates a sense of direction and understands how individual contributions

help achieve corporate objectives. Fosters an environment that motivates and energizes
employees to perform to their full potential by providing support and tools needed.
Empowers people, utilises their strength and provides opportunities to grow and make a
difference.
Elements: 3
1.Values individual strength.
2. Grows and develops others.
3. Creates an empowering climate. (Note: Rating as per below Levels: Level 1:
)
Is able to generate different decision options to ensure that all aspects of a problem are
covered. Makes timely, informed decisions that take into account the facts, foals,
constraints, impact and risks.
Elements:
1. Develops Decision options.
2. Takes timely decisions. 3
3. Taking Accountability (Note: Rating as per below Levels: Level 1: Learner(Basic
)
Ability to analyse information objectively and to ask right questions. Leverage one's
knowledge skill and behaviour to identify, interpret, co-relate and explain a potential
pattern or possible impact. Make a reasoned conclusion from facts, research findings and
observable phenomenon.
Elements:
1. Information Analysis. 2
2. Understand cause and effect relationship.
3. Develops actionable insights. (Note: Rating as per below Levels: Level 1: Learner(Basic
)
Ability and courage to swim against the current. Applying original thinking to propose
unique solutions and navigate through complexities in response to the demands of the
situation. Proactively carving new paths
Elements: 1. Going beyond the obvious 2
2. Conviction and Courage to experiment (Note: Rating as per below Levels: Level 1:
)
The ability to effectively cope with change; decide and act without having a total picture;
comfortably handle risk and uncertainty.
Elements: 1. Embraces Change. 2. Anticipates and prepares for potential happenings 3.
Proactively adapt to new opportunities 4. Develops systems and processes in the new 2.5
changed environment. (Note: Rating as per below Levels: Level 1: Learner(Basic
)
Challenges the conventional way of doing things, generates new, innovative ideas, products
or services with effective solutions which continually improves performance. Ready to
experiment and has reasonable tolerance for failed ideas.
Elements:
1. Willing to get out of comfort zone.
2. Ability to generate and value new ideas. 2
3. Risk taking with responsibility.
4. Embrace diverse perspective. (Note: Rating as per below Levels: Level 1: Learner(Basic
)
Elements:
1. Identify what information to gather. 1.5
)
opportunities.
Elements:
1.Identifies and defines problems. 1.5
)
Elements:
1.Creates inter-team synergy. 1.5
)
Elements: 1.5
)
Elements:
1. Pushes Oneself. 1.5
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 1.5
)
Elements:
1. Develops Decision options. 1.5
2. Takes timely decisions.
)
Elements:
1. Information Analysis. 1.5
)
Elements: 1. Going beyond the obvious 1.5
)
)
Elements:
2. Ability to generate and value new ideas. 1.5
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
2. Takes timely decisions. 1.5
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 2
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 3
)
Elements:
1. Develops Decision options. 3
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 2
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 3
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 2
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 3
)
Elements:
2. Takes timely decisions. 3
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 2
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 3
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)

difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Elements:
)
opportunities.
Elements:
)
Elements:
)
Elements: 1.5
)
Elements:
2. Ensures Results.
)

Authority)
)
Elements:
)
difference.
Elements: 1.5
)
Elements:
)
Elements:
)
)
)
Elements:
)
Note: Rating as per below Levels: Level 1: Learner(Basic Knowledge) || Level 2:

Contributor (Limited Experience) || Level 3: Proficient (Practical Application) || Level 4: 5.5
Expert (Recognised Authority)




Contributor (Limited Experience) || Level 3: Proficient (Practical Application) || Level 4: 5























































Contribution in overall sales 20

Contribution of individual PL sales to Total PL Sales 10
As % of Sales 10
MEQ score of Individual VS the ORG bench mark 10
Based on Number of E learning modules completed 10
IF(D6=0,"5",IF(D6<=3,"4",IF(D6<=6,"3","0"))) 10
10
Contribution in overall sales 20
Contribution of individual PL sales to Total PL Sales 10
As % of Sales 10
MEQ score of Individual VS the ORG bench mark 10
Based on Number of E learning modules completed 10
IF(D6=0,"5",IF(D6<=3,"4",IF(D6<=6,"3","0"))) 10
10
IF(D6=0,"5",IF(D6<=3,"4",IF(D6<=6,"3","0"))) 20
20
Calculation of time taken per delivery will Based on the number of deliveries attempted
IF(D6=0,"5",IF(D6<=3,"4",IF(D6<=6,"3","0"))) 20
Based on the Audit Reports, and actual shift variances 20
IF(D6=0,"5",IF(D6<=3,"4",IF(D6<=6,"3","0"))) 20
Based on the Audit Reports, and IT reports 20
Achievement of Sales Target 25
Contribution in PL sales 15
Achievement of EBITDA Target 15
Rating by Cutomers 15
Controlled In limit of 0.17% (Supermarket) or 0.13% (Chemist) 10
Controlled In limit of 0.17% (Supermarket) or 0.13% (Chemist) 10
Order Processing Time 10
As per AOP 10
Order Processing Time 10
Roll out and Implementation of LMS 15
Goal Category Name
Text(100)
Yes
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
Competencies
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Competencies
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Competencies
Competencies
Competencies
Competencies
Goals
Goals
Goals
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Goals
Goals
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Goals
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Goals
Goals
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Goals
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Goals
Goals
Goal Definition Type PMS Category Name
Yes Yes Yes
Overall Feedback Feedback
Acknowledgement Feedback
Evaluation Parameter
Text(2000)
/FEEDBACK (Use UpperCase Only)
No
Please provide a feedback for last 6 months performance and mention an action plan for next 6 months
Please discuss performance of last 6 months of your team member and give feedback accordingly. Also please mention
HOD Only Available HOD List Goal Category Name Appraisal Period Employee Code
Yes No No
No Feedback Mid Term Review19_20 WFCH0150
No Feedback Mid Term Review19_20 HRMS001
Yes 1 Feedback Mid Term Review19_20 WFCH0150
Yes 1 Feedback Mid Term Review19_20 HRMS001

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Goal Definition

e-learning modules for LMS –

Achieveing 100 % sales and EBITDA target of assigned stores.

Efficiently conducting training session

Efficiently conducting training session

Efficiently conducting training session

Efficiently conducting training session

Efficiently conducting training session

Efficiently conducting training session

Efficiently conducting training session

Time to fill (TAT report)

Open vs. Closed vacancies

HRIS Implementation – Recruitment Module

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

100% SOP need to be executed

50% of total NOB's Customer feedback to be taken

Breakeven to be achieved as per lifeycle

Monthly sales target to be achieved as per lifecycle

25 society should be engaged (Per store) + 600 Lc Id creation + LC ID sale 5% on monthly

50% of total NOB's Customer feedback to be taken

Monthly sales target to be achieved as per lifecycle

120 no. of Stock audit to be done (Random Audit + Cycle count)

System calculation & Acknowldgement process need to automate at ZEDC by FY_19-20.

System calculation & Acknowldgement process need to automate at stores by FY_19-20.

Ensure timely payment based on due dates subject to funds availability.

Apprising the development request, Proper documentation on the requirement, Initiating

All Critical calls assigned to you should be closed within 2hrs

All Critical calls assigned to you should be closed within 2hrs