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Back office is the support office of every organization. Back office provides support to the
documentation and technical support that simplify the work of those employees handling
the front office. Every organization is required to coordinate with their customers and
associates in order to transact business. The employees who communicate with outsiders
via personal meetings, telephone, or email; handle the reception in the office premise;
carry out business development activities; etc., all constitute as the front office
management of the organization. They are representatives of the organization. The work
of the front office employees is supported by the back office employees. They do not
face the customers and clients directly but handle functions as required by the front
office. They act like the backbone of the organization. Here is a detailed analysis of the
Processing - The back office handles the entire responsibility of processing the
projects acquired by the front office. The responsibilities differ with the nature of
the project, but mainly include arranging materials or services, tracking delivery
Processing work of the clients is the chief responsibility of the back office
executives.
responsible to gather the information, check the authenticity, design a format for
representation, and prepare the documents. Executives must make sure the
the behavior of the market under current and future circumstances. Executives
recession or a boom period. They study consumer behavior and conclude what
users like and do not like. They study the competition in the market
they provide guidelines to the organization to plan the course of action for the
future.
market and consumer trends. Analysis helps to bring out several alternatives to a
They provide the knowledge base, necessary for the management to make
decisions.
dedicated team of specialists to look after the finances of the organization. This
team receives bills and receipts from the front office management. Accordingly,
the team enters the relevant information in the books of accounts and processes
accounts every week, month, and year. They ensure the accounts are maintained
Back office executives work in several industries. They work for healthcare, market
research, sales & marketing, banking, insurance, and several other similar industries.
There are no major prerequisites for working at this position. However, a bachelor's
degree in the relevant field improves the job scope of the candidate. If you are keen on
taking up the job profile of a back office executive professionally, then it would be better
that position for 3-5 years. After gaining sufficient experience, they get promoted to
time. Hence, working as an executive for the back office will help you to add
HR Job Responsibilities
interviews, to state in brief. Human resources professionals are the persons responsible
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People's Person
They are the actual people's persons in any organization. A lot depends on their behavior
and way of interacting with the candidates and the employees as well. For the
newcomers and other candidates coming for jobs the HR personnel is as good as the
They are supposed to be warm and friendly people and are required to have certain
personality traits like being good at judging people, well versed with body language,
because they have to decide whether the candidate is trustworthy or not, whether the
candidate is reliable or not, etc. He or she has to do this analysis in a short period of
time.
Selection
The interviewing process is simply not the selection criteria of candidates. There are a lot
many other things that the HR is supposed to do and ensure that the organization is
investing in the right resource. After all, human resource is the biggest resource a
Employee background check is one of those other things. Checking authentication of the
documents is another.
Induction
Inducting newcomers has both its negatives and positives. The positives being that they
are trainable and can be trained in the way you want. They do not have any
The negatives involve things like they have to be trained in each and every possible
thing. You cannot expect much when it comes to professionalism because they are just
out of college. For these reasons the HR executives have to conduct induction sessions
Follow Up
employees, bankers, etc. They are supposed to be the representative of the employees
when it comes to talking to their bankers and raising an issue to the senior
management. They are also responsible for tracking the statuses of the administrative
Follow up sessions are also useful for giving feedback to the management about
employees or some new system, etc. The HR is a connecting link between the employees
materials for recreational purposes also lies in the hands of the HR personnel. This
serves dual purpose. The management comes to know which employees have higher
initiatives, which ones lie low, who have a creative side to them and according these
resources could be used for the organization, etc. While at the same time everyone has a
Skills
As far as the personality traits of HR professionals are concerned they need to be sincere
and efficient. They have to take care of thebanking accounts along with handling the
Multitasking and good management skills are highly expected too. The professionals
have to be well versed with the management policies and acquainted with the company
requirements.
the same time he or she should ensure that injustice does not happen while recruiting
These were some of the common HR responsibilities and there are different sectors
where these professionals work in, for example, education sector, technical industries,
research fields, etc. Find everything in the categories given on the side of this page for
HR Generalist Responsibilities
HR Manager Responsibilities
HR Specialist Responsibilities
Recruiting any senior level officials need a huge experience in the field of recruitment
and interviewing. Senior level officials are generally well experienced candidates and
usually know all the ins and outs of the recruitment process. In this situation, judging
them is a highly responsible task. An executive recruiter is responsible for the
recruitment procedure of the senior level officials and is a highly experienced human
resource professional. He or she may work within the organization as a part of their
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The executive recruiter initially studies the job position for which the recruitment is
carried out. He or she then specifies the job description by considering the different skills
and qualities essential for the particular job position. This study also helps them to
analyze the candidates during the interview process. Many a times the organizations
hiring the third party recruiters provide adequate information about the job description.
However, the recruiter may visit the organization if he or she is not familiar with the
company or the job description. The recruiter may then spend a lot of time with the
After getting ample knowledge about the job profile, the recruiter then starts the
recruitment procedure for the suitable candidates. The recruiter usually goes through the
resumes of candidates who are already known to the recruiter or by the firm. After going
through these resumes, the recruiter decides the appropriate candidates for the position
according to their qualifications, skills, and experience. The recruiters may also try
contacting and recruiting people who have the same job position from other companies.
They convince the candidates to move in to the client company by assuring them job
satisfaction.
and judging efficient candidates. You must also possess essential qualifications and skills
to carry out your job effectively. Along with this, you must also be aware of various job
Educational Qualifications
The executive recruiter should be well qualified and experienced and must possess
essential educational qualifications. According to various employers, the basic criteria for
and a minimum experience of six to eight years. A master's degree in management is,
however, a positive point for the candidate as employers often prefer candidates with a
Key Skills
Expert analytical and recruitment skills are the basic requirements of an executive
recruiter. The executive recruiter must also possess the following skills:
Job Responsibilities
Recruiting capable high level candidates is the only job responsibility of executive
recruiters. However, for carrying out this responsibility, they also need to undertake
Studying the job position thoroughly and gathering all the necessary information
Communicating with the supervisors and subordinates about the skills required to
Preparing appropriate job description according to the analyzed job profile and
requirements
Assessing good as well as bad qualities of the candidates and judging them
efficiently
Interacting with the people outside the client organization, but related with that
respective organization
Analyzing the gathered information and making quick and effective decisions
Coaching and developing others by identifying their needs and improving their
Salary
The average annual salary of an executive recruiter is $61,500 and generally lies in
between the range of $36,000 and $120,000. Theexecutive recruiter is handsomely paid
and the salary often depends upon his or her educational qualification, experience, and
the ability of recruiting capable candidates. The executive recruiter may also receive
incentives for recruiting candidates. The above mentioned salary may also change
all tasks carried out by an executive recruiter. The key skills, qualifications, and salary
sections mentioned above will also help you in planning your career as an executive
recruiter.
The finance responsibilities section is filled with finance related professions. Finance is
money and money is what makes the businesses run. Finance is a complicated thing and
all the positions that handle finance are administrative in nature. Therefore, if you have
high ambitions and like working numbers and money, read the profiles present in the
finance responsibilities. There are positions like directors and managers in them.
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The economic downturn the world had seen had many reasons for taking place; one of
the reasons was poor management of finances. Therefore, companies are looking for
people who can manage finance responsibly. Now is a great time to get the right
education and make a solid career in this field. Finance is an industry on its own but it is
also a part of other industries. Most industries have their own separate finance
Finance has many different positions; analyst for example. The analysts analyze all the
financial aspects of the business. They look for areas where the finances could be
improved and costs could be reduced. They are skilled at looking at all finances,
including accounts. The accounts are the best place to start as they carry all the financial
data. After completing their work, they have to make a report and present it to the
management. The management can then make their decisions based upon that report.
The larger corporations prefer to hire well qualified analysts as their permanent
An important profession that is now become a feature of most companies is the financial
controller. As the title suggests, they control the finances. They are given the authority
by the management to take a look at the books of accounts. They can also make
important financial decisions without the prior permission from the management. Their
main aim in the company is to cut costs and set the accounts straight. They also suggest
policy changes to the management and these changes are implemented. The controller
does a lot more and to know all about it, read their profile in the finance responsibilities
section.
Since finance is a separate department, they also have a manager. The finance manager
has to manage the whole department. Not just their own, but they have to watch the
finances of all other departments. They have to make financial reports for the senior
management. The manager makes sound financial strategies for the company to follow.
They also hire employees for the department. This position requires education in
business administration. They also make quite an enviable salary. Get all the details
Probably the most important position in finance is of the financial director. This director
represents the department on the board of directors. They have to present the reports to
the board and justify the performance to them. They have to present the requirements
of the department to the board and get them to approve it. One main requirement for
this position is of ample experience. It would be impossible for anyone with less or no
related positions can read this profile and plan ahead on how to get to this position.
The financial department is also full of assistant and associate positions as well. They are
more of supportive position. They help out the people in the senior most positions. They
mainly carry out the orders on that are set by the management. They also have quite a
few administrative powers as they are part of the finance team. These positions are
position as well.
People are under the false impression that finance means only working with numbers.
However, people working in finance also have duties that are different from
just managing money. These duties are covered in all the profiles of people working in
finance. These profiles re designed such that you will not have to separately search for
any other information. Whatever information you need about the profile can be found.
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HR Generalist Responsibilities
deliver quality work in a short span of time, which is leaving the employees over
stressed and making them leave the job. It is definitely a cause of great concern for the
organization, as it will ultimately hamper the quality and quantity of the production. It is
here where the HR generalist responsibilities play an instrumental role not only in
retaining the existing employees, but also in making sure that the right potential
candidates are being selected for the job, and that they have enough opportunities to
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vary depending on the level of responsibilities an individual is assigned and may vary
understanding the job requirements, interviewing and hiring the right candidates,
conducting their training and induction, generating the MIS reports, payroll calculation,
performance evaluation, and other related administrative and personnel work. The
human resource generalist is responsible for carrying out all the assigned duties related
to the HR department. The points mentioned below will help in giving you a more clear
1. The HR generalist acts as a liaison between the employees and the management
people of the organization and is responsible for answering all the queries and
2. He/she provides support, guidance, and advise to all the junior and middle
performance to ensure the quality of work done. He/she ensures that meaningful
achieved.
4. He/she is responsible for computing the salaries and assist in the payroll
5. He/she supports the recruiting procedures and conducts orientation and training
In addition to the above responsibilities, he/she is also responsible for providing support
to the talent acquisition team in various areas like tracking the potential clients in the
system, the key requirements that need to be focused during the recruitment process,
and their relevant job description. He/she is responsible for maintaining healthy
relationship with the employees to make sure that their potential is used to the
maximum extent. He/she handles employee grievances so that the work proceeds
smoothly. He/she makes sure that all the policies are being communicated in a clear and
concise manner and that they are being adhered to. Thus, he/she needs to handle a
Essential Skills
An HR generalist should have a natural ability to strike a chord and develop rapport with
communicate in a clear and concise manner. He/she should be able to work with
environment. He/she should be able to demonstrate high levels of confidence and should
have exceptional time management and organization skills. Excellent computer skills
with an exposure to management of large database and record keeping would prove to
be beneficial.
Educational Background
or any other relevant field. A master's degree in a similar field would be of great help.
The individuals who had previous work experience would definitely have an edge over
Work Schedule
The normal routine of an HR generalist generally starts at eight or nine in the morning
and ends at five in the evening. His/her weekly routine normally does not extend beyond
forty to forty five hours. He/she may need to work overtime occasionally.
Salary Details
The salary varies from one organization to other and is largely dependent on the type of
the industry and size of the company. The average salary earned by an HR generalist is
in the range of $33,000 to $86,000. The individuals who have a strong educational
background combined with relevant experience can earn a salary package in the range
of $108,000.
Career Prospects
During the recession time, more and more companies have realized the significance of
an HR generalist in the organization. Since then, the job opportunities for these posts
have increased by about twenty three percent and those who demonstrate their abilities
Now that you are well aware of the various HR generalist responsibilities that need to be
shouldered, you can now confidently apply for the post of an HR generalist that will
HR Manager Responsibilities
policies and practices that would increase the efficiency of the work output and help in
attaining the individual objectives, thereby helping the organization to grow. He/she
plays a key role in shaping the organization and taking it to a higher level.
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The HR manager plays an instrumental role by supporting the organization to achieve its
diverse range of duties that includes analyzing the job requirements, planning the labor
needs, recruiting the right employees, training and orienting them in the right direction,
managing the compensation package, and ensuring that the employees give their full
commitment and dedication while doing their jobs. The description given below will
The human resource manager plays a vital role in initiating and formulating new
proper direction that will eventually assist in making better decisions. These
policies further help the employees in understanding the exact expectations of the
employer and the course of action that can be taken in case, there is occurrence
of misbehavior. These are normally put down in writing, so that the employee can
be assured that the treatment given to all the employees will be equal.
His/her main role is also related to employee advocacy and he/she is the one who
is responsible for offering expert advice and counseling whenever there is a need.
For this, he/she should be well versed with the HR policies, outcome of past cases
understand the staffing requirements, hire and recruit staff members, and ensure
that they are being trained. In addition, he/she also evaluates the performance of
the employees, and makes sure that their salaries and job titles are revised
ensuring compliance with the standard practices, he/she reviews and investigates
He/she constantly remains updated on the relevant current information and finds
out new ways to solve the issues, thus helping the organization to increase its
efficiency. In fact, he/she makes sure that a corrective action is taken even
He/she ensures proper communication with all the levels of employees and
ensures that the organizational culture is motivating and that there are adequate
organization.
In short, he/she needs to handle complex tasks and is responsible for overall
with the standardized practices and shaping the organization in a way so that it steers
Essential Skills
He/she should be able to guide, counsel and motivate the people to utilize their
levels and make efforts to resolve issues on personal as well as professional front.
Educational Requirements
If you wish to apply for the post of an HR manager, the basic educational criteria is a
education or business management also have a chance of applying for this post.
human resources would have an edge, especially when being considered for promotions
to higher positions.
Work Schedule
An HR manager is employed in almost every medium and large sized organization and is
seen in almost every type of industry. He/she needs to work for thirty five to forty hours
per week and may need to travel occasionally to attend some meetings, training
sessions, conferences, etc. He/she may need to work for longer hours if there is work
load.
Salary Details
The basic starting salary for a human resource manager is $62,000. If an individual has
good background but little experience, he/she can get a salary in the range of $100,000.
Those who have demonstrated their skills and abilities and have a good experience will
Career Prospects
The career prospects are really bright and there are more job opportunities for the
professional organizations. Those with better qualifications have more chances of getting
Thus, if you are a people's person with excellent management and administration skills,
the quality of people recruited. Around 80% of the organization's value is based on the
ensure that the employees remain an asset to the company; not a liability. The human
resource manager is entirely responsible for the policies of the company that pertain to
its employees.
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process.
Orientation sessions for new employees. New employees usually have orientation
or induction sessions organized for them, where they learn about the company's
history, goals, policies, culture and employees. The sessions may last anywhere
conducts performance reviews and discusses with the employee how he/she is
doing in relation to the job descriptions and if there are any areas for
improvement. The manager can provide the employee with some follow-up goals
or training.
Inform the concerned employees in case of layoffs and provide them with the
severance information.
The human resource department is also responsible for organizing social activities
Take a regular review of the health and safety procedures and ensure that they
accurate and clear information about the company's policies, handle complaints
and union activities and answer queries about the benefits structure.
Ensure the safety and health of the workforce while on the company premises
Arranging training sessions for existing employees. To keep the employees up-to-
date and help improve themselves, HR managers have to arrange seminars and
workshops.
Motivate the employees. The workers should have some incentives to perform
well. The HR department should evaluate the performance of the employees and
biggest tools to motivate, retain and reward employees. They can be in a number
Ensure adequate manpower for every department. The number of staff should not
be more as they will be a drain on the company's resources and nor should they
be less as the company will not be able to function to its full potential.
The HR manager should frame the HR policies that are clear and can be
implemented easily.
Ensure that the company is complying with all the applicable labor and
Opportunity (EEO), Family and Medical Leave Act (FMLA), Department of Labor,
the top management and the workers or employees. To get the point of each
party across to the other effectively and accurately, the manager must have
training sessions and programs, deploy the HR modules and systems and
implement the business practices. To do all this, he/she needs sound organization
skills.
Expert negotiator. An HR manager has to deal with numerous external agents
manager should have very good negotiation skills to ensure that any contract or
development
Decision-making skills
Approachable
government, etc.
A sense of professionalism
A human resource manager should be a team player and should also be fair and
impartial.
Educational Background
A degree in human resources, labor relations or personnel management is often
Some reputed companies have the policy of internal growth and do transfer an
Previous experience is an asset in some positions and a necessity for the senior
positions.
Salary Details
The salary typically depends on the kind of employer and the qualifications of the
candidate.
Other factors such as work experience, geographical location, etc., also play a
Human resource managers are found in almost every sector and industry, and
The job of an HR manager can often be a hectic and demanding job. Hence, make sure
that you understand the human resource manager responsibilities clearly before
The role of a human resources officer is multidimensional, and he/she is the key
professional who is engaged in carrying out the assigned duties within the human
support in all the duties and activities associated with the HR department that include
employees, etc., in order to achieve the targeted mission of the organization and
providing the relevant assistance and advice needed by the supervisory as well as the
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The human resources officer plays a crucial role in determining and forecasting the
future staffing requirements and develops plans or programs that will assist in achieving
the organization's strategic business objectives. He/she is responsible for directing the
human resource functions so that they are carried out effectively. Some of the duties
that he/she has to carry out includes employee recruitment, training, orientation,
developing and complying with the HR policies, payroll and benefits administration,
providing assistance and counseling the employees, etc. To get a better view, here is a
list of responsibilities that need to be carried out by a human resources officer in any
organization:
supporting the staff to develop and write job descriptions, to evaluate the
their performance levels and orient the new staff in the right direction.
2. To keep a close track on the attendance of the employees and to understand the
related issues, to train the employees on the rules and regulations of the
organization and to ensure the fact that they abide by the organizational
discipline, to make sure that the work does not get affected in case there are
recruitment drive and providing assistance so that the vacant positions are filled
checks, verifying the employee background, informing them about their selection,
conducting the exit interview procedures, and ensuring that all the policies and
procedures are being followed during the recruitment of new staff members.
5. To make sure that all the transitional provisions are being handled well in relation
culture and to deal and handle the employee grievances with compassion and
In addition to the above responsibilities, the human resources officer helps in developing
strategies by working in close association with other departments and the front line
managers to ensure that the staff remains content and that the potential talent of the
organization is retained for a longer period of time. He/she maintains and updates all the
personal records related to every employee working in the organization like his/her
personal details, salary details, attendance, performance details, leaves, and maintains
all the relevant reports with the help of the management information systems. He/she
counsels the employees on how to shape up their careers, addresses and resolves their
personal issues and takes care of the health and safety of the staff members. He/she
takes feedback and improvises the policies that would help in effective production of
Essential Skills
To be a part of the human resources team, an individual should be able to enjoy working
with a diverse range of people and should be able to communicate and interact with
them in an effective manner. He/she should be able to demonstrate patience and should
have a diplomatic and tactful approach while interacting with difficult and stressed out
people. He/she should be able to keep things to himself/herself, thus exhibiting complete
confidentiality and thereby ensuring the fact that the employees have complete faith and
trust in him/her as a person. Attention to detail, ability to work under stressful work
conditions, positive, confident, unbiased, and cooperative approach are some of the
Educational Background
The basic educational criteria is that an individual should have completed a bachelor's
Work Schedule
The human resources officers generally work during the standard business hours and
may require frequent traveling at times whenever there is a mass recruitment drive or at
Salary Details
The salaries vary depending on location, size, and type of the organization as well as the
Career Prospects
There are multiple opportunities available in various small or large organizations, and
there is definitely a huge scope for development and growth to higher positions
shoulder the human resources officer responsibilities effectively and efficiently, thus