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Candidate Instructions
You will complete questions for purposes of formal assessment as per the questions outlined in the
questioning record below, and any additional probing or clarification questions required by the assessor.
The Knowledge Activity is designed to confirm your competency for all the required knowledge in the unit of
competency.
Task Details
There is no restriction on the length of the question responses, or time restriction in completing the
assessment.
The assessment may be re-attempted on two further occasions (maximum three attempts in total). All
assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly
indicate “Re-submission” on your resubmitted work.
You must complete all questions unassisted by the assessor or other personnel but may refer to reference
material as may be needed.
All questions must be answered satisfactorily for the assessment to be completed satisfactorily.
For any assessment conducted that is incomplete, or without satisfactory performance, the assessment will
need to be completed again after further training support. This may be simply to focus on question areas
not achieved in the prior assessment.
Evidence to be collected
Answer the activity in as much detail as possible, considering your organizational requirements.
In undertaking this assessment task, you as the candidate are providing consent for your work to be
reviewed for the purposes of formal assessment in the unit(s) of competency. If you have concern regarding
this permission, please discuss this with your assessor prior to undertaking the task.
To provide you with an opportunity to show you have the required knowledge
Objective
for this unit.
Candidate name:
Trainer’s name:
Date:
Assessment declaration: I declare that no part of this assessment has been copied from another person’s
work, except where clearly noted on documents or work submitted.
I declare that no part of this assessment has been written for me by another
person. I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
Your trainer and assessor will be grading your work and provide you with constructive feedback
on the Learning Management system.
General instructions
Scenario
You have been engaged by the Bounce Fitness, (your client) to work on various marketing
strategies and activities to enhance the image of the organisation and develop a brand
message to be used across the entire organisation.
Bounce Fitness is a chain of fitness centres and has grown rapidly over the past 24 months
to include over 100 centre across Australia. Each centre has operated independently in
their own silos with support from head office but the need has now been identified to
create a convergent marketing approach.
Having met with the CEO of the organisation, you have been provided with the brief which
you will need to complete and submit to the CEO within two weeks to meet the deadline for
the next board meeting. The brief is as follows:
Formulate an integrated marketing communication report and implementation plan which
includes:
Development of a brand message for universal distribution across all sectors of the
business for the corporate market segment
Establishing the processes to be implemented which will empower customers and
improve sales
This assessment task is divided into 2 parts which are as follows:
Part A – Integrated Marketing Report
Part B – Integrated Marketing Communications Implementation Plan
2. Background Information
Provide the background to the project. Ensure that the following questions are
answered in this section. To make it easier, you can have one paragraph for each
question.
a. Describe how the Bounce Fitness branches have been able to meet client
requirements in the past and the limitations of the traditional siloed
approach.
b. Describe the role the customer will play in the new convergent marketing
environment.
c. Identify and describe potential areas where marketing can be integrated
across all centres.
d. Identify and list any relevant and current legislation, regulations or policies
that may impact on marketing within the convergent environment.
5. Formulate a plan to implement your proposed solution over a 3-month period and
include actions, who is responsible for undertaking the actions and the proposed
timeframe.
6. Describe what Bounce Fitness head office and branches will be responsible for
during the implementation.
End of Assessment!
Please ensure all questions are answered and upload the following:
This completed workbook