1.

Isaac is transferring all the data from his computer to an external drive as he wants
to format his laptop. While moving the data, he accidentally hits delete instead of
cut on one of the files and without realizing, hit the enter key when the computer
prompted to confirm his action. As the file was a huge one, it did not go to the
recycle bin and got permanently deleted. What type of data loss is this?
a. Hardware theft
b. Software failure
c. Computer virus
d. Human error

2. Lucy, a 55 year-old woman, was not a technically savvy person. She did not install or
enable any applications on her computer, and only used it for looking up recipes and
knitting patterns. After some time, Lucy’s computer started giving her problems. It
often displayed the Blue Screen of Death (BSOD) and unwanted windows kept
popping up whenever she went online. When a computer technician checked Lucy’s
computer, it was discovered that her computer was infected with malware. Which
inbuilt Windows software should Lucy have enabled to prevent malware infection in
her computer?
a. Task manager
b. Windows Defender
c. Jump lists
d. Simple file sharing
3. Horace is a 64 year-old man who worked as an accountant for SN Associates before
his retirement. The company gifted him a laptop at the time of his retirement. Since
Horace was not a technically savvy person, he did not install any applications on his
laptop, and only used it for checking his email and playing poker online. After some
time, Horace’s laptop started giving him problems. It crashed frequently, often
displayed the Blue Screen of Death (BSOD), and unwanted windows kept popping up
whenever he went online. When Horace took his laptop to the service center, he
was told that his laptop was infected with malware. Which software should Horace
have installed to prevent malware infection in his laptop?
a. Skype
b. Adobe Reader
c. One Drive
d. Antivirus software
4. Which of the following terms refers to software that attackers create to install on a
victim’s computer in order to compromise its security?
a. Bitlocker
b. Lockbin
c. Malware
d. Dropbox
5. Certain software applications add or modify a particular feature in a browser. A few
versions allow users to block ads, watch online videos, or IM with friends. What is
this application called?
a. ActiveX
b. Extensions
 c. Cookies
d. Java
6. Which privacy issue of clouds exposes users to the risk of their data being accessed
by the cloud service provider without the user’s consent?
a. Data location
b. Data migration
c. Data permanency
d. Data ownership
7. Ellie, an 18 year-old student, shares her Windows computer with her younger
brother, Adam. Adam is very mischievous and whenever he is on the computer, he
ruins Ellie’s college assignments. Ellie, who is fed up of this decides to encrypt the
drive that contains her assignments. She uses inbuilt Windows software to encrypt
the drive so that Adam cannot access the drive. Which software did Ellie use?
a. Skype
b. SPAMfighter
c. Adobe
d. BitLocker
8. Harold, an associate at AQ Corporation, received a phone call from a person claiming
to be Bob from the IT department. Bob told Harold that he had noticed that Harold’s
computer was running slow, and could help him fix it. Harold, not having much
nowledge regarding computers, readily agreed. Following Bob’s instructions, Harold
typed in some commands on his computer, and gave remote access to Bob to have
his computer fixed. Later on, Harold noticed that confidential information
concerning his clients was missing from his computer. Which attack was Harold a
victim of?
a. Social engineering
b. Evil twin
c. War driver
d. Bluesnarfing

9. Sally is a 16-year-old high school student who is extremely attached to her laptop.
She uses it to download and watch episodes of her favorite sitcom. While watching
one of the episodes, her laptop switched off automatically a couple of times.
Suspecting a malware infection, she opened the antivirus software on her laptop and
chose a technique, which examined all files on the memory and hard disk in order to
identify and locate the malware. Which antivirus technique did Sally employ?
a. Scanning
b. Heuristics analysis
c. Bookmarks method
d. Integrity checking
10. Which of the following terms refers to the process of protecting information, and
the infrastructure that stores it?
a. Keystroke logging
b. Maintenance
c. Availability
d. Data security
11. InfraTech Inc. is an international IT company with offices in Dubai, Singapore, and
Australia. To have continuity of business practice, it is imperative that all the branch
offices be able to communicate amongst themselves. Which of the following
network systems would be suitable for data communication between the employees
of all branches of InfraTech Inc.?
a. Wide Area Network
b. Local Area Network
c. Ethernet
d. Virtual Private Network
12. Which of the following terms refers to the process that ensures accuracy of the
sender and receiver of a message?
a. Data
b. Availability
c. Nonrepudiation
d. Authenticity
13. my received an email from an official claiming to be from ABC Parcel Services. The
email asked her to collect a gift parcel sent by her friend three weeks ago. The
service claimed that they were unable to deliver the parcel to Amy, as the address
provided was wrong. The service asked her to print out the attached invoice copy, fill
it, and collect the package from the branch office located in her city. Which type of
email security threat could Amy have faced, if she clicked or downloaded the
attachment?
a. Phishing
b. Hoax mail
c. Malicious user redirection
d. Malicious email attachment
14. As part of his security implementation plan, Glenn was updating his firewall. Which
aspect of the security implementation plan was Glenn working on?
a. Maintenance
b. Precaution
c. Nonrepudiation
d. Reaction
15. Susan, a 15-year-old girl, loves spending her free time baking and cycling. However,
recently she has been spending all of her free time glued to the computer. She
shows no interest in her hobbies anymore and looks depressed most of the time.
Her parents also noticed that whenever they enter her room, she quickly changes
the computer screen. Understandably, Susan’s parents are worried about her. What
could be the reason for her behavior?
a. Victim of online child abuse
b. Unsolicited emails
c. Social engineering
d. Too much pressure at school
16. Imagine getting a letter from the Inland Revenue Authority of Singapore (IRAS)
demanding that you pay $5,700 in taxes. This is what happened to Rick. He received
a letter informing him that he owed the government unpaid income tax on wages he
never earned. The IRAS letter said that Rick had worked at several places. However,
Rick is only 15 years old and his only job was working at his uncle’s grocery store
 during the summer. He had never even visited some of the places where the letter
said he worked. Rick was not sure what to do next. After all, he has never even had
a “real” job like those listed in the letter. What is going on in this scenario?
a. Phishing
b. Identity Theft
c. Nigerian scam
d. Social engineering
17. ABC Info Ltd. has a part of its business already on a cloud computing platform.
However, its new product suite would need a cloud service which runs on a totally
different technology. The company should be able to make its legacy products and
new products communicate with each other as the new products are just an upgrade
of the old ones and much of the required data still resides on the old cloud. Which of
the following cloud computing platforms will be suitable for ABC Info’s future needs?
a. Private cloud
b. Community cloud
c. Public cloud
d. Hybrid cloud
18. Raymond received an email from an official claiming to be from his bank. The email
requested Raymond to send his personal details since the customer database of the
bank was being updated. Upon confirmation from the bank, Raymond was told that
the bank had not sent any emails asking for the personal details of their customers.
Which cyber-attack would Raymond have been a victim of if he had replied to the
email?
a. Phishing
b. Eavesdropping
c. War driver
d. Man in the middle attack
19. Janine’s parents gave her a smartphone for her birthday. The phone’s operating
system intrigued and delighted Janine at the same time. This was because it was the
first time she had seen a smartphone that had a tile-based setup. In addition, the
tiles could be removed and interchanged on the home screen. Which operating
system did Janine’s phone have?
a. Symbian
b. iOS
c. Android
d. Windows
20. Which of the following websites can Windows Phone users use to locate their stolen
smartphone?
a. iCloud.com
b. account.microsoft.com/devices
c. http://www.symbianguru.com/tracking-mobile-with-phone-guardian.html
d. android.com/devicemanager
21. Which of the following terms refers to malicious software that is specifically built to
target mobile phones and smartphones systems?
a. Broken cryptography
b. Phishing
c. Unmanaged applications
 d. Mobile malware
22. Which of the following is the strongest password?
a. donnamike92
b. Domike*
c. Donna1992
d. Pa#72tLe
23. Which of the following helps to backup data on a Mac?
a. Time Machine
b. Internet Accounts
c. Extensions
d. App Store
24. Harry, a 21 year-old college-going student, was working on his dissertation when
suddenly a message flashed on his screen, “All files on your computer have been
encrypted. You must pay $1000 within 72 hours to regain access to your data.”Even
after Harry paid the money, he was not able to access his data, and all the
documents on his dissertation were lost. Which malware attack was Harry a victim
of?
a. Adware
b. Ransomware
c. Virus
d. Botnet
25. Which of the following refers to the periodic patching of system files to fix any issues
in the previous version of the Windows OS?
a. Windows Firewall
b. FileVault
c. Task manager
d. Windows Updates
26. Which of the following fundamental concepts of security refers to an action taken in
advance to protect the system against threats or dangers?
a. Reaction
b. Nonrepudiation
c. Maintenance
d. Precaution
27. A newly established ITES company plans to launch a website which enables its users
to share pictures and videos with each other. Apart from this, users can also
comment on these pictures and share them further. Under which of the following
cloud categories will the company’s product come?
a. Public Cloud
b. Private Cloud
c. Hybrid Cloud
d. Community cloud
28. Samuel, a network admin in an IT firm, has just discovered a phishing site known for
targeting corporate entities. Several employees have received emails with the
domain name, which is the same as that of this site. In order to prevent the
company’s network from being corrupted, Samuel decides to block all incoming and
outgoing traffic from that site. Which of the following defense mechanisms can
Samuel use to implement this?
 a. Virus
b. Encryption
c. Firewall
d. Disk encryption
29. Ruth Cole is a sales manager and travels extensively on business. She regularly
updates and stores clients’ data on a remote data storage device via the Internet, so
that in case she loses her laptop or it crashes for some reason, she does not lose the
data which is essential to carrying out her work. Which type of data backup is Emma
using to carry out her daily work?
a. Online data backup
b. Differential backup
c. Incremental backup
d. Full system backup
30. John is an 18 year-old college-going student. He loves to read books and listen to
music on his laptop. He regularly downloads e-books and music from the internet.
Lately, whenever John has been spending time on his laptop, the laptop begins
displaying the infamous Blue Screen of Death (BSOD). Upon taking his laptop to the
service center, John was told that his laptop was infected with malware. Which
symptom of malware infection is John’s laptop displaying?
a. Slow system
b. Laptop screen malfunction
c. Hard drive malfunction
d. Unexpected crashes

31. Daniel, a bank officer, communicates with his clients through emails on a daily basis.
Recently, he noticed that his Gmail inbox was filled with unsolicited emails. The
cluttered inbox annoyed him, as it was difficult to filter the important emails. Hence,
he decided to find a solution for it. Upon inquiry, a service provider told him that he
could use software which automatically filters out the unsolicited emails. This
software would not only protect his Gmail account, but also protect all the email
accounts configured on his email client. Which of the following tools did Daniel
probably enquire about?

a. SPAMfighter
b. Avast Pro
c. Norton
d. Kaspersky
32. Alex, the coach of Manchester United, called up Wayne, the captain of the team, to
discuss the tactics they would employ in the upcoming Champions League Final. The
following day, Alex received an email with the transcript of the conversation he had
with Wayne. The sender of the email threatened to make Alex’s tactics public, if he
did not pay him $5000. Which form of mobile device attack was Alex a victim of?
a. Phishing
b. Man in the middle attack
c. Eavesdropping
d. Social engineering
33. Fred, a 14 year-old boy, is an only child. Fred loves spending time on his Mac OS X
browsing the internet. When his parents are not at home, he spends hours at a
stretch on the computer. Once, when Fred’s parents come home late from work and
find him on the Mac, they decided to limit his computer time. Enabling an inbuilt
feature in the Mac, Fred’s parents limit his computer time to two hours daily. Which
MAC OS X feature did Fred’s parents enable?
a. Jump lists
b. UAC slider bar
c. Parental control
d. FileVault
34. What does a lock icon symbolize besides a website name?
a. The website cannot be accessed without the site admin’s permission
b. The website is not accessible at the moment
c. The website is a secure website
d. The website needs a password to be accessed
35. XYZ Infra Solutions, a startup company is looking for a cloud service provider who
can provide virtual machines, virtual local area network, customized software
applications, on demand storage, IP addresses, and firewalls to meet its business
needs. Which of the following cloud computing services can meet the business
needs of the company?
a. Software as a Service
b. Platform as a Service
c. Application as a Service
d. Infrastructure as a Service
36. Which of the following software programs runs on the internet and allows users to
find, access, and display web pages?
a. Email
b. Web browsers
c. Extensions
d. Search engine
37. You received the following email from an official claiming to be from your bank.
Dear ABC Bank User,
Since we will be updating our customer database shortly, you are kindly requested
to send the following information.
• Name
• Bank login id
• Password
• Branch
• Date of birth
• Alternate email
Please click the below link to update your details.
Proceed to update your account details
Please contact the ABC Bank customer team in case of any queries. Thank you for
your cooperation. Which type of email security threat is this?
b. Nigerian scam
c. Spy-phishing
d. Malicious email attachment
 e. Phishing
38. Which of the following is an encryption program in Mac that helps users to protect
their data?
a. Safari
b. Lockbin
c. SPAMfighter
d. FileVault
39. Which of the following antivirus techniques refers to the process of comparing the
current state of stored programs to a previously recorded state, which is known to
be free of malware?
a. Scanning
b. Integrity checking
c. Heuristics analysis
d. Bookmarks method
40. This part of an email informs you about the address from where it came, time of the
message, date sent, and the subject line. Identify the email part?
a. Body
b. Signature
c. Footer
d. Header
41. Duke is taking some of the best pictures he has yet as an amateur photographer in a
pen drive to get his work assessed by an expert. On the subway an unknown person
picks his pocket. Along with his wallet Duke also lost the pen drive with his pictures.
Since he had not made any more copies of those pictures, he lost them forever.
What type of data loss is this?
a. Natural disaster
b. Hardware theft
c. Malware attack
d. Software theft
42. Sarah has recently rented a small room on ABC Street, and started a business with
seven employees. She provided every employee with a computer and a common
printer which is meant to be shared by everyone. Which of the following networks
would suit Sarah’s business need?
a. Local Area Network
b. Wide Area Network
c. Virtual Private Network
d. Ethernet Physical Layer
43. Tom, a 14 year-old boy has been chatting online with Adam, whom Tom assumes is
14 years old as well. Over the months, they built up a great ‘online’ friendship,
playing online games, checking out EDM websites, continuing with their friendly
rivalry over football, and just talking about ‘guy’ stuff. When Adam invited Tom over
to meet him, Tom was obviously excited. However, when Tom met Adam, he was
shocked, as Adam turned out to be a 35 years old man. Despite this shock, Tom
entered Adam’s house, as he trusted him. Tom was having a great time playing PS3
with Adam, until the time Adam touched him inappropriately. Tom ran away from
Adam’s house and did not know what to do. Which form of cyber-attack was Tom a
victim of?
 a. Social engineering
b. Phishing
c. Pornography
d. Grooming
44. A new online service allows people living with roommates to feed in all their house
hold expenses in its ‘share calculator’ program. The program then calculates how
much each person is supposed to pay and sends a detailed report to all those who
are listed as roommates for that particular transaction. The above mentioned service
is an example of which of the following?
a. Software as a Service
b. Infrastructure as a Service
c. Platform as a Service
d. Network as a Service
45. Susan downloaded a software from the Internet and installed it on her computer for
watching movies online. After installing the software, she noticed that her PC was
slowing down and was taking more time to open webpages. What could Susan do to
solve this problem?
a. Choose a suitable encryption method
b. Stop using wireless internet connection
c. Start using Ethernet
d. Install a latest antivirus software and scan her computer
46. Which of the following terms refers to a collection of information that defines or
describes the user and his or her interests?
a. Account settings
b. Facebook group
c. Timeline
d. Profile
47. Andrew lost his iPhone on the way home from college. He anxiously wanted to
recover it, as it was a gift from his late grandfather. The iPhone also contained
pictures that he had taken for a national photography contest. Using which iOS
feature, can Andrew locate his phone?
a. System updates
b. Find my iPhone
c. SIM lock
d. iCloud backup
48. Hermione is a 21 year-old college student. She loves spending time on Facebook.
However, with her final exams approaching, she feels that spending time on
Facebook will harm her exam results. Hence, she enables a particular Facebook
feature, with the help of which, she will not get any emails or notifications from
Facebook. Which Facebook feature did Hermione use?
a. Deactivate account
b. Who can look me up
c. Login alerts
d. Where you’re logged in
49. Sam uses his work laptop to watch pirated movies at home sometimes. When he
tried to watch the latest movie he downloaded, the movie file did not play even after
trying on several different players. Within a day of this, Sam noticed that many of his
 files were vanishing one after the other from his laptop even though neither he nor
anyone else deleted them. The network administrator of his company, after taking a
look at his computer told him that the movie files, which did not play, definitely had
something to do with this peculiar behavior. What type of data loss could this be?
a. Computer virus
b. Natural disaster
c. Human error
d. Software failure
50. Luke works as an analyst for AS Pvt. Ltd. His job there is to analyze statistics and
records obtained from people to improve the sales of the company. However,
recently the statistics and records given to him have been incorrect, thus leading to
gross miscalculations and wrong predictions on his part. Which of the terms listed
below, best describes these statistics and records that are incorrect?
a. Data
b. Indicators
c. Information
d. Archives