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EMC® VNX® Operating Environment

For File
Version 7.1.56.5

Release Notes
P/N 300-013-480
REV 03
December 03, 2012

These release notes contain information about version 7.1.56.5 of VNX


OE for File. Topics include:
 Revision history ......................................................................................... 2
 Product description ................................................................................... 2
 New features and changes ........................................................................ 2
 Environment and system requirements.................................................. 4
 Fixed problems ........................................................................................... 4
 Known problems and limitations .......................................................... 29
 Technical notes ......................................................................................... 51
 Documentation ......................................................................................... 60
 Software media, organization, and files ............................................... 61
 Installation and upgrades ....................................................................... 62
 Troubleshooting and getting help ......................................................... 67

1
Revision history

Revision history
The following table presents the revision history of this document:

Revision Date Description


03 December 03, 2012 Updated for service pack release
7.1.56.5
02 September 28, 2012 Updated for service pack release
7.1.55.3
Minor editorial changes and reformatting
of tables incorporated.
01 July 16, 2012 Initial release

Product description

VNX Family for unified storage


® ®
The EMC VNX family delivers industry-leading innovation and
enterprise capabilities for File, Block, and object storage in a scalable,
easy-to-use solution.

VNX series
The VNX series delivers uncompromising scalability and flexibility for
the mid-tier while providing market-leading simplicity and efficiency to
minimize total cost of ownership. The VNX series includes these
platforms: VNX7500, VNX 5700, VNX5500, VNX5300, and VNX5100.

New features and changes

Version 7.1.56.5
®
VNX gateway support for new Symmetrix Enginuity™ 5876.159.102.
• VNX gateway supports Enginuity 5876.159.102 running on any of the VMAX
platforms (10K, 20K, and 40K).
VNX gateway software features such as FAST™, TimeFinder and SRDF ,
® ®

which are supported on the earlier Symmetrix Enginuity, will be supported on
5876.159.102 Enginuity.
• VNX gateway inherits all hardware and software restrictions imposed by
VMAX 10K, 20K and 40K, and Enginuity 5876.159.102.

2 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
New features and changes

• FAST VP with four tiers (EFD, FC, ATA and FTS) is supported on VNX
gateway.
• Federated Tiered Storage (FTS) for VMAX 10K as well as for VMAX 20K and
40K, which are already supported, is also supported for the LUNs exported to
VNX gateway only in case FTS devices are in FAST VP Storage groups and also
the FTS is configured as an external provisioning (new FTS devices from a
secondary storage, not migration or encapsulation) for the LUNs exported to
VNX gateway.
• VP Compression is supported on VNX gateway. It is recommended that you
use automatic compression with FAST VP or create a user defined pool for the
compressed LUNs so that consistent performance can be provided for the file
systems.
• I/O Quota is supported on VNX gateway. It is recommended to create a user-
defined pool for the LUNs that have the same I/O Quota configuration so that
the user-defined pool can provide consistent performance for file systems. If
I/O Quota is set on the FAST Storage Group, there is no need to create such a
user-defined pool because the FAST Storage Group is mapped to a NAS pool
that can provide consistent performance for the file systems.
• The recommended configuration (best practice) for VNX gateway using I/O
Quota, FAST with masking view (LUN masking feature) is as follows:
 Ensure that a parent Storage Group is in a masking view
with the Data Mover initiator group and Symmetrix FA port
group.
 Create multiple Child Storage Groups with different
performance expectations. For example, extra performance,
performance, and capacity.
 Associate each Child Storage Group with an appropriate
FAST policy.
 Set an appropriate I/O Quota in each FAST Storage Group.
 Diskmark operation will map all FAST Storage Groups to
NAS pools.
 Create file systems from the mapped NAS pools.

EMC Secure Remote Support (ESRS)


This release introduces the ESRS Device Client software as part of the
VNX File OE. The ESRS Device Client software provides a path for
Support connect-in access to the VNX system over a secure connection,
as well as traditional connect-out Callhome capability to EMC. The ESRS
Device Client agent can be configured during initial Unified/File system
installation, from modifications made to the VNX Installation Assistant
(VIA), with the option to configure an ESRS Proxy Server connection,
and ESRS Policy Manager (external to the Control Station). The VIA will
also be able to configure the ESRS Device Client during the Block-to-

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 3
Environment and system requirements

Unified Upgrade process. Finally, upgraded/existing systems can also


configure the ESRS Device Client (and optional Proxy Server, Policy
®
Manager settings) through the VNX Unisphere management interface.
Partners/customers will still have the option to configure Email for
Callhome if the ESRS Device Client agent is not going to be deployed.

Version 7.1.55.3

Blade failover/failback capability during upgrade


VNX OE for File 7.0 to 7.1 upgrade adds an option for performing
failover/failback on Data Movers in addition to the currently supported
option of rebooting all Data Movers.

Environment and system requirements

Symmetrix microcode and VNX for Block operating environment levels


The E-Lab™ Interoperability Navigator contains the latest microcode and
VNX for Block operating environment information. The E-Lab
Interoperability Navigator is updated monthly and can be found on
http://Support.EMC.com. After logging in to the EMC Online Support
website, locate the applicable Support by Product page, find Tools, and
click E-Lab Interoperability Navigator.

®
Centera FileArchiver not supported
The Centera FileArchiver policy engine is not supported when using
VNX version 7.0.x.x or later.

Fixed problems
This section contains fixed problems for VNX OE for File.

Version 7.1.56.5

CIFS

Symptom description Fix summary Solution

Severity: Could not immediately The code has been Exists in Versions:
Medium connect to a network share fixed to allow
All shipping versions of
on system when a lot of immediate
7.1 (prior to 7.1.56.5)
users are connecting and reconnection to the
Tracking disconnecting share that is being

4 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Symptom description Fix summary Solution

Number: simultaneously. unmountedsince it is Fixed in Version:


495620 / not used anymore. 7.1.56.5
48114692

Severity: When the AV Engine was The code has been


Medium not available, the following changed to suppress
message was logged: alert messages when Exists in Versions:
"Warning: RecvStream killing an MSRPC client All shipping versions of
Tracking failed I/O error". 7.1 (prior to 7.1.56.5)
connection.
Number:
499970 /
48272012 Fixed in Version:
7.1.56.5

Severity: CEPP "open dir" The code has been Exists in Versions:
Medium mismatched with "file open changed to use All shipping versions of
read". CEPP_OPEN_DIRECT 7.1 (prior to 7.1.56.5)
ORY instead of
Tracking CEPP_OPEN_FILE_R
Number: EAD when the node is Fixed in Version:
500020 a directory. 7.1.56.5

DART Core

Symptom description Fix summary Solution

Severity: On file systems with a very


A “fast” option has
Critical large number of ACLs, Exists in Versions:
been added to
running the ACL database All shipping versions of
printstats command.
Tracking printstats command took a 7.1 (prior to 7.1.56.5)
This option provides
Number: very long time.
improved response
467244 / time although only a Fixed in Version:
45564250 few statistics are 7.1.56.5
printed.

FLR

Symptom description Fix summary Solution

Could not replicate FLR- The code has been Exists in Versions:
Severity: enabled file systems fixed to allow the All shipping versions of
Critical running VNX OE for File replication of FLR- 7.1 (prior to 7.1.56.5)
version 7.1, with file enabled file systems
Tracking systems running between 7.1 and older
®
systems; however, Fixed in Version:
Number: on Celerra NAS 6.0
enabling this requires a 7.1.56.5
501368 / versions or VNX OE for
49239962 File 7.0 versions. manual process.
Please contact your
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 5
Fixed problems

service provider for


Please see EMC details
Knowledgebase article
emc300513 for more
details.

Installation & Configuration

Symptom description Fix summary Solutions

Severity: Non-critical backend The code has been Exists in Versions:


Critical events were reported with fixed so that Call Home All shipping versions of
CRITICAL severity in Call events are reported 7.1 (prior to 7.1.56.5)
Tracking Home events. with correct severity.
Number: Fixed in Version:
464121 / 7.1.56.5
45196834

NDMP
Symptom description Fix summary Solution

Severity: Aborting a large file system The code has been Exists in Versions:
Medium backup took a long time fixed to detect and All shipping versions of
and the backup job abort the backup job 7.1 (prior to 7.1.56.5)
Tracking appeared to be running when the abort
Number: while the system was command is issued.
477453 / hung. Fixed in Version:
46542572 7.1.56.5

Severity: NDMP PAX backup could NDMP PAX backup Exists in Versions:
Medium not backup and restore can now backup and All shipping versions of
paths longer than 1024 restore paths longer 7.1 (prior to 7.1.56.5)
Tracking bytes. than 1024 bytes. The
Number: new limit is 4096 bytes.
480505 Fixed in Version:
7.1.56.5

NFSv2 and v3
Symptom description Fix summary Solution

Severity: Panic “Out of memory” The NT credential Exists in Versions:


Critical with cache is now allocated All shipping versions of
_ZN12HashLruFixedIN17N when CIFS is started if 7.1 (prior to 7.1.56.5)
Tracking TCredentialCache21NTCr there are file systems
Number: ed in the call traceback. being mounted using
502123 / the ntcredential option. Fixed in Version:

6 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Symptom description Fix summary Solution

49412136 This avoids the panic 7.1.56.5


issue of trying to
allocate the cache
when the system has
been up long enough
for memory to be
fragmented.

LDAP
Symptom description Fix summary Solution

Severity: If a user name consisting The fix is to correctly Exists in Versions:


Critical of only one or more white parse the "white space" All shipping versions of
space characters was user name, to prevent 7.1 (prior to 7.1.56.5)
Tracking used for an FTP logon, the the memory overrun
Number: LDAP filter processing and corruption.
505572 / incorrectly parsed the Fixed in Version:
49766378 name, and continued 7.1.56.5
parsing in memory after
the end of the filter buffer.
If there was a sequence of
characters - starting with a
backslash - in the
subsequent memory, a
memory corruption
occurred and the Data
Mover would panic.

NFSv4
Symptom description Fix summary Solution

Severity: A race condition caused The code has been Exists in Versions:
Critical the data mover to panic. fixed to eliminate the All shipping versions of
The following message race condition. 7.1 (prior to 7.1.56.5)
Tracking was displayed:
Number: DART panic/fault
492876 / Fixed in Version:
message:
48323880 7.1.56.5
*** Page Fault
Interrupt. Virt
ADDRESS:
0x000062f870 Err
code: 0 Target addr:
0x0000000010 **

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 7
Fixed problems

Symptom description Fix summary Solution

Severity: When changing UNIX The code has been Exists in Versions:
Medium mode bits with NFSv4 on a fixed to grant All shipping versions of
file system mounted with read_extended_att 7.1 (prior to 7.1.56.5)
MIXED access policy, ributes &
Tracking
read_extended_attrib write_extended_at
Number: Fixed in Version:
utes and tributes correctly.
494302 / 7.1.56.5
write_extended_attri
47856502
butes might not be
granted in the ACL.
If ABE was enabled on the
CIFS side, user might then
not see files/dirs even if
they had full read access
to that node.
Severity: When using NFSv4, a The code has been Exists in Versions:
Critical Data Mover panic occurred fixed so that the All shipping versions of
due to a GP exception in NFSv4_setAttr 7.1 (prior to 7.1.56.5)
nfs_wput(). could write, exceeding
Tracking
the mblk limit in rare
Number: Fixed in Version:
conditions.
502522 / 7.1.56.5
49446140
Severity: NFSv4 service was not The mutex-related Exists in Versions:
Critical responding; dead-lock issue has All shipping versions of
Pool:NFSD_Exec been fixed. 7.1 (prior to 7.1.56.5)
Tracking BLOCKED was displayed in
Number: datamover log.
503276 Fixed in Version:
7.1.56.5
Severity: NFSv4 threads were A race condition which Exists in Versions:
Critical blocked. caused the client All shipping versions of
delegation to be 7.1 (prior to 7.1.56.5)
Tracking registered twice,
Number: causing dead-lock
503344 / when the client Fixed in Version:
49555136 returned the 7.1.56.5
delegation, has been
fixed.

8 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Replication
Symptom description Fix summary Solution

Severity: The data mover panicked The code has been Exists in Versions:
Critical due to a memory leak fixed to eliminate the All shipping versions of
condition. The following memory leak. 7.1 (prior to 7.1.56.5)
Tracking message was displayed:
Number: DART panic/fault
494281 / message: Fixed in Version:
48485034 7.1.56.5
>>PANIC in file:
../addrspac.cxx at
line: 486 :
Out of memory

Security
Symptom description Fix summary Solution
Severity: In MIXED access mode, In MIXED accesss Exists in Versions:
Medium the user was unable to mode, chown/chmod All shipping versions of
change the owner of the from a UNIX client now 7.1 (prior to 7.1.56.5)
Tracking file although he was given checks the ACL for
Number: WRITE_OWNER permissions, controlled
487653 / permission in ACLs. by the parameter Fixed in Version:
46487184 filesystem.CheckA 7.1.56.5
clInCHOps.
The defualt value of 1
enables the new
behavior; setting the
parmeter to 0 restores
the previous behavior.


SnapSure
Symptom description Fix summary Solution

Severity: When replication started in The code has been Exists in Versions:
Critical reverse with HWM 0, it fixed so that only when All shipping versions of
always returned a the usage is greater 7.1 (prior to 7.1.56.5)
Tracking File_NoSpace error. than or equal to 75%,
Number: the replication reverse Fixed in Version:
491140 / would fail, otherwise it 7.1.56.5
48120034 succeeds.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 9
Fixed problems

Severity: Rolling data mover panic The code has been Exists in Versions:
Critical occurred when a little fixed to avoid the panic All shipping versions of
amount of data wrote to condition by correcting 7.1 (prior to 7.1.56.5)
Tracking PFS after a new CKPT the Snapsure recovery
Number: creation and the process.
497107 / corresponding save Fixed in Version:
48872748 volume was corrupted. 7.1.56.5

The following message


was displayed:
DART panic/fault
message:

>>PANIC in file:
../PagedBlockMap.cxx
at line: 2423 :
Duplicate Mapping

GUI
Symptom description Fix summary Solution

Severity: Multibyte characters were This issue has been Exists in Versions:
Low not displayed correctly fixed by using the Java All shipping versions of
(displayed as rectangles) UIManager class to 7.1 (prior to 7.1.56.5)
Frequency of in the File Statistics Export define dialog strings so
Occurrence: to File pop-up dialog. they can be localized
Always and by using the Fixed in Version:
FileChooser 7.1.56.5
noPlaceBar option to
Tracking remove the left side
Number: menu.
497656 /
48643134

Backend features
Symptom description Fix summary Solution

Severity: When nas_rdf -init This issue has been Exists in Versions:
Medium was done on a Control fixed by revising the All shipping versions of
Station with host name code to accept the 7.1 (prior to 7.1.56.5)
having more than 13 ASCII Control Station host
Frequency of name to be as long as
characters, the following
Occurrence : 64 ASCII characters. Fixed in Version:
error was returned:
Always Error 2214: 7.1.56.5
<Control Station
Tracking hostname> : an entry
Number: with this name
481238 / already exists"

10 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

48143204
Severity: NAS_DB backup failed for The issue has been Exists in Versions:
Medium rdfadmin environment. fixed by adding All shipping versions of
environmental checks 7.1 (prior to 7.1.56.5)
Frequency of to prevent nasdmin
Occurrence : and rdfadmin users
from restoring their Fixed in Version:
Always 7.1.56.5
NAS DB from each
other's DB backups.
Tracking
Number:
507446

System management
Symptom description Fix summary Solution

Severity: VBB backup of VDM root file This issue has been Exists in Versions:
Medium system failed. fixed by mounting All shipping versions of
NDMP checkpoints of 7.1 (prior to 7.1.56.5)
Frequency of VDM root file system to
Occurrence : VDM server instead of
server_2. Fixed in Version:
Rarely under 7.1.56.5
a specific set
of
circumstances

Tracking
Number:
476488/
46629630
Severity: Low User would see a phantom This issue has been Exists in Versions:
mount point in Unisphere fixed by changing the All shipping versions of
Frequency of after using nas_replicate relevant code for 7.1 (prior to 7.1.56.5)
Occurrence : CLI to reverse or failover a handling nas_replicate.
Rarely under VDM replication session.
Fixed in Versions:
a specific set 7.1.56.5
of
circumstances

Tracking
Number:
477894/
46797274
Severity: Low User would see a secondary This issue has been Exists in Versions:
phantom mount point when fixed by changing All shipping versions of
Frequency of enabling auto-extend on a relevant code for 7.1 (prior to 7.1.56.5)
Occurrence : VDM file system. handling auto-extend
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 11
Fixed problems

Symptom description Fix summary Solution

Rarely under on VDM file system. Fixed in Version:


a specific set 7.1.56.5
of
circumstances

Tracking
Number:
504044/
46238470
Severity: Nas_diskmark sometimes This issue has been Exists in Versions:
Critical failed to discover new LUNs fixed by updating All shipping versions of
with similar warning nasStorageAPI with the 7.1 (prior to 7.1.56.5)
Frequency of messages: latest Solutions
Occurrence : Warning 17717198875: Enabler code.
Device 0002 on Fixed in Version:
Sometimes 7.1.56.5
APM00114900326 was
skipped during
Tracking diskmark operation
Number: because: device type
486088/ is not set
47578420
484588/
47205760
Severity: SNMP trap did not get sent The issue was resolved Exists in Versions:
Medium for a file system notification. by improving the code All shipping versions of
responsible for the 7.1 (prior to 7.1.56.5)
Frequency of configuration of SNMP
Occurrence : traps.
Fixed in Version:
Always under 7.1.56.5
a specific set
of set of
circumstances

Tracking
Number:
487350/
47698828
Severity: A new mount created from The issue has been Exists in Versions:
Medium GUI using all default settings resolved by setting the All shipping versions of
got noprefetch and correct default mount 7.1 (prior to 7.1.56.5)
Frequency of nonotify mount options. options.
Occurrence : Fixed in Version:
Always 7.1.56.5

Tracking
Number:

12 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Symptom description Fix summary Solution

499383/
48934908
Severity: Failed to start fsck on a The issue has been Exists in Versions:
Medium writeable checkpoint mounted resolved by sending All shipping versions of
on unloaded VDM. fsck request to the 7.1 (prior to 7.1.56.5)
Frequency of parent data mover of
Occurrence : the unloaded VDM.
Fixed in Version:
Always under 7.1.56.5
a specific set
of set of
circumstances

Tracking
Number:
502351/
49425182
Severity: Low CIFS server created from GUI The issue has been Exists in Versions:
failed to join the domain due resolved by adding a All shipping versions of
Frequency of to a leading dash in transient internal 7.1 (prior to 7.1.56.5)
Occurrence : administrator's password. password prefix.
Always under Fixed in Version:
a specific set 7.1.56.5
of set of
circumstances

Tracking
Number:
503070 /
47564604
Severity: Setup_clariion failed to The issue has been Exists in Versions:
Medium configure 60-disk array resolved by adding a All shipping versions of
enclosure when it was new set of 60-disk 7.1 (prior to 7.1.56.5)
Frequency of installed as primary DAE. templates for
Occurrence : setup_clariion.
Fixed in Version:
Always under 7.1.56.5
a specific set
of set of
circumstances

Tracking
Number:
504040
Severity: XML API failed to return all The issue has been Exists in Versions:
Medium provisioned volumes. resolved by adjusting All shipping versions of
configuration 7.1 (prior to 7.1.56.5)
Frequency of parameter of Celerra

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 13
Fixed problems

Symptom description Fix summary Solution

Occurrence : Common Cache. Fixed in Version:


Always under 7.1.56.5
a specific set
of set of
circumstances

Tracking
Number:
480447/
45516028
494164/
47591938
495742/
48619688
Severity: NFS export options The issue has been Exists in Versions:
Critical sec=krb5p and nfsv4only resolved by protecting All shipping versions of
were lost after modification NFS exports with 7.1 (prior to 7.1.56.5)
Frequency of from Unisphere GUI. sec=krb5* and
Occurrence : "nfsv4only" options
Fixed in Version:
Always under from GUI modifications.
7.1.56.5
a specific set
of set of
circumstances

Tracking
Number:
495996/
48536300
Severity: CLI command nas_fs - The issue has been Exists in Versions:
Critical info -size -all failed resolved by correcting All shipping versions of
with error Error 2237: the code error. 7.1 (prior to 7.1.56.5)
Frequency of Execution failed:
valid_item:
Occurrence : Precondition violated. Fixed in Version:
Always under [NAS_LINKED_LIST.add]) 7.1.56.5
a specific set
of
circumstances

Tracking
Number:
505417

14 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

VDM

Symptom description Fix summary Solutions

Severity: Full clone across two Support for vaai full Exists in Versions:
Medium VDMs of the same clone across two VDMs All shipping versions of
datamover could not of the same datamover 7.1 (prior to 7.1.56.5)
Tracking succeed. added.
Number: Fixed in Version:
503824 / 7.1.56.5
49595774

Version 7.1.55.3

CIFS

Symptom description Fix summary Solutions

Severity: 2 The user was not able to The code disallows Exists in versions:
delete a DFS link that creation of a DFS link 7.1.47.5
Tracking existed beneath another beneath another DFS
DFS link. link. This is consistent Fixed in versions:
Number: 7.1.55.3
475820 / with Windows server
46376654 behavior.

Severity: 2 A file could not be created The code has been Exists in versions:
on File Level Retention updated to not scan a 7.1.47.5
Tracking (FLR) if scan on read was file if it has just been
enabled. created during the Fixed in versions:
Number: 7.1.55.3
482464 / open operation.
47200498

Severity: 1 server_cifssuport -cred - Correctly handles Exists in versions:


path <path> command unreachable path even 7.1.47.5
Tracking panicked the data mover when it is longer than
when the path specified 220 characters. Fixed in versions:
Number: 7.1.55.3
486226 / was longer than 220
47626966 characters and was
unreachable.

Severity:1 Data Mover CPU The code has been Exists in versions:
consumption got 100% improved to rearrange 7.1.47.5
Tracking when there were a lot of some tests in the lock
file range locks. manager so that Fixed in versions:
Number: 7.1.55.3
487750 / checking lock conflicts
47801326 consumes less CPU.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 15
Fixed problems

Symptom description Fix summary Solutions

Severity: 2 Internet Explorer returned The code allows open Exists in versions:
error when downloading for read attribute even 7.1.47.5
Tracking files on Windows 7 with if file is opened by
64bit CAVA. another process. Fixed in versions:
Number: 7.1.55.3
490177 /
47973450

Severity: 2 OS X 10.7 could not mount The open reply now Exists in versions:
CIFS FS because the reply correctly reports 7.1.47.5
Tracking of the cifs open may have maximum access
reported invalid maximum rights of the logged Fixed in versions:
Number: 7.1.55.3
491591 / access rights of the logged user.
45540912 user, if rights might have
been set from NFS on a
file system mounted with
mixed access policy.
Severity: 2 The code converts Exists in versions:
FTP to the Data Mover
SJIS filename into 7.1.47.5
returned "553 - Invalid
Tracking argument” error when file UTF8 before checking
if it contains DOS Fixed in versions:
Number: names with multi byte
separator in the path. 7.1.55.3
492488 / characters ending with
48227446 0x5C ( \ - DOS directory
separator) were used.
Severity: 1 The Data Mover panicked The code has been Exists in versions:
when virus checker was fixed to avoid the panic 7.1.47.5
Tracking enabled with param condition.
waitTimeout set. Fixed in versions:
Number: 7.1.55.3
496627 /
48742734 DART panic/fault
message:

*** Page Fault Interrupt.


Virt ADDRESS:
0x000110f214 Err code: 0
Target addr:
0x0000000800 **

DART Core

Symptom description Fix summary Solution

Severity:1 Incomplete dump on 24GB Exists in versions:


The code has been 7.1.47.5
Tracking Data Mover prevented root enhanced to allow
Number: cause analysis. settable parameter to Fixed in versions:
471089 / cause panic when 7.1.55.3

16 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Symptom description Fix summary Solution

44708688 malloc heap reaches


pre-defined limits.

The Data Mover panicked The code has been Exists in versions:
with the following fixed to avoid the panic 7.1.47.5
Severity:1 message: condition.
DART panic/fault Fixed in versions:
Tracking 7.1.55.3
message:
Number:
483525 /
47383678 >>PANIC in file:
../sched.cxx at line: 1541 :
SYSTEM WATCHDOG

LDAP

Symptom description Fix summary Solution


Severity: 2 server_ldap reported a Comma in bind Exists in versions:
syntax error if bind account account is now 7.1.47.5
Tracking contained commas. considered as part of
Number: the account, it is no Fixed in versions:
474007 / more considered as a 7.1.55.3
46106470 command line
separator.

NFSv4

Symptom description Fix summary Solution

Severity: 2 NFSv4 access became The code has been Exists in versions:
excessively slow when improved to add a 7.1.47.5
Tracking there were multiple clients better locking
Number: working on the same files. mechanism allowing Fixed in versions:
multiple requests to run 7.1.55.3
490956 /
in parallel, thereby
48099274 improving NFSv2
access times.
Severity: 1 NFSv4 access hung during The code fixed a Exists in versions:
backup. deadlock related to the 7.1.47.5
Tracking recall of NFSv4 file
Number: delegations. Fixed in versions:
496917 / 7.1.55.3
48792858

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 17
Fixed problems

Quotas

Symptom description Fix summary Solution


Severity: 1 There was no option to A new option has been Exists in versions:
report capacities and added to the param 7.1.47.5
Tracking usage based on file quota
Number: system and tree quotas useQuotasInFsStat to Fixed in versions:
488023 that did not take user enable reporting only 7.1.55.3
and/or group quotas into file system and tree
acount. quota accounting to df
queries from Unix
clients. The existing
values will behave as
before.
0: (default) only the file
system capacities will
be reported to Unix
clients
1: the file system and
all quotas (user, group
and tree) are taken into
account when
capacities are reported
to Unix clients
2: file system and the
tree quota are taken
into account when
capacities are reported
to Unix clients
Severity: 1 When a large file was The fix ensures the Exists in versions:
deleted, this was handled tree quota accounting 7.1.47.5
Tracking in the background as a is accurate.
Number: deferred delete. If this Fixed in versions:
493473 process was interrupted by 7.1.55.3
the file system being
unmounted, it could result
in tree quota accounting
being incorrect.

RDF

Severity Symptom description Fix summary Solution


Severity: 1 nas_rdf -init failed in an 8 The code allows for Exists in versions:
data mover configuration selection of slot 9 Data 7.1.47.5
Tracking when slot 9 Data Mover Mover thereby
Number: was selected as a standby removing the error. Fixed in versions:
496059 Data Mover. 7.1.55.3

18 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Severity Symptom description Fix summary Solution


Select server(s) to use as
standby: 1 2 3 4 5 6 7 8

!!!ERROR!!!
server_9 has mounted
user file systems.
To configure it as a remote
standby Data Mover,
unmount all user file
systems permanently
(through another terminal)
and try again.

Select server(s) to use as


standby:

Snapsure

Severity Symptom description Fix summary Solution


Severity: 1 Repeated Data Mover The code has been Exists in versions:
reboots could be triggered fixed to avoid panics 7.1.47.5
Tracking during replication transfer by:
Number: or checkpoint merge on • Avoiding the Fixed in versions:
497062 / >2 TB file system. Any of insertion of 7.1.55.3
48857254 the following messages invalid block
could be displayed: numbers
503020 / Panic in file: • Added checks
../DeltaIO.cxx at
49495538 line: 802 : to bypass
DeltaIO_Read_CB::fai invalid block
led numbers that
Assertion failure:
may have
'cv- been written
>unpackBtree32(curad previously.
d) >=
startAddress/VOLBLK_
SIZE' on line 3286
in file
'../PagedBlockMap.cx
x'
>>PANIC in file:
../assert.c at line:
27 :

Assertion failure:
'val != INVALIDNUM'
on line 428 in file
'../include/PagedBlo
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 19
Fixed problems

Severity Symptom description Fix summary Solution


ckMap.hxx'
>>PANIC in file:
../assert.c at line:
27 :
assert failed

Storage

Symptom description Fix summary Solution


Severity: 1 A rare panic was The fix prevents this Exists in versions:
encountered while explicit panic within the 7.1.47.5
Tracking processing a Tachyon fibre Tachyon fibre channel
Number: channel driver's Outbound driver (panic code = Fixed in versions:
459091 / Completion Message 0x01902009 == 7.1.55.3
44655534 (OCM) with a set Invalid FC_EXM_INVALID_AP
Entry (INV) error bit, I_ERROR_STATUS) in
although neither the the specific case (error
OCM's SEST code = 0x00003002 ==
Programming Error (SPE) FC_CTLR_PROG_ER
bit nor the VAL bit in the R) where it violates the
associated SEST were set. rules for the OCM's
INV bit as specified in
This condition violated the the Tachyon FC
rules of the OCM's INV bit Protocol Controller
as specified in table 9-2 of User Manual.
the Tachyon FC Protocol
Controller User Manual.

The driver explicitly


panicked the Data Mover
(panic code = 0x01902009
==
FC_EXM_INVALID_API_E
RROR_STATUS with an
additional error code =
0x00003002 ==
FC_CTLR_PROG_ERR)
whenever an OCM's
invalid entry bit was set
without even looking at the
OCM's SPE bit or the
SEST entry's VAL bit.

20 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

System Management
Symptom description Fix summary Solution

Creation of a VDM on a CCMD message Exists in versions:


Severity: 2 mirrored storage pool definition has been 7.1.47.5
failed with an unclear error modified to clarify the
Tracking message: term "matching storage Fixed in versions:
Number: "No space left in matching pools". 7.1.55.3
375163 / storage pools".
35536804

When deleting an Exists in versions:


Severity: 1 Deletion of an unused disk unused disk volume, 7.1.47.5
volume from Unisphere the code now
Tracking caused underlying determines if the Fixed in versions:
Number: backend LUN to be underlying backend 7.1.55.3
464953 / deleted as well. LUN still belongs to the
45300940 The data on that LUN was File storage group. The
lost even if the LUN was LUN that does not
removed from the File belong to the File
storage group. storage group will not
get deleted.
File system auto extension The code quotes file Exists in versions:
Severity: 3 failed when there was system name in 7.1.47.5
space in file system name. "rootnas_fs" command
Tracking to allow spaces. Fixed in versions:
Number: 7.1.55.3
478780 /
46910078

Severity: 1 Nas_diskmark sometimes nasStorageAPI has Exists in versions:


failed to discover new been updated with the 7.1.47.5
Tracking LUNs with a message latest Solutions
Number: similar to the following: Enabler patch. Fixed in versions:
486088 / Warning 17717198875: 7.1.55.3
47578420 Device 0002 on
APM00114900326 was
skipped during diskmark
operation because: device
type is not set.

Severity: 2 Jserver returned disk The issue has been Exists in versions:
volumes with Symmetrix resolved by stripping 7.1.47.5
Tracking serial number that had off leading zeroes from
Number: leading zeroes. Symmetrix serial Fixed in versions:
488668 / number. 7.1.55.3
44892982

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 21
Fixed problems

Symptom description Fix summary Solution

Severity: 2 A critical alert claiming that A block software Exists in versions:


the Block OE software version check has 7.1.47.5
Tracking version was not compatible been added to a script
Number: with the File OE software that runs every 5 Fixed in versions:
499523 / version was displayed in a minutes by cron job 7.1.55.3
46527166 system's alert list and and checks for storage
could not be deleted. It configuration changes
cleared itself automatically and component status
when the cache was issues
updated manually or at 1 (/nas/sbin/get_backend
a.m. by cron job so it was _status). The script
a temporary problem now invalidates the
immediately following an cache if the block
upgrade. software version
changes so the alert
list gets the updated
value the next time the
list is updated. If the
versions are
compatible, the critical
alert will be
automatically removed
from a system's alert
list within 10 minutes of
the block software
upgrade and commit.
Severity: 2 The following error was The issue was caused Exists in versions:
seen in sys_log and the by a recent change in 7.1.47.5
Tracking Unisphere event log: FTP server security,
Number: which caused the Fixed in versions:
491605 / transfer_support_materials verification to fail. The 7.1.55.3
48169232 [26456]: The remote FTP code has been updated
server/directory cannot be to work with the new
reached. Verify your FTP server security
configuration in policy.
/nas/site/automaticcollectio
n.cfg. See EMC
Knowledgebase article
Also, nas_checkup emc296211 for the
reported the following temporary workaround
warning: for fixing the problem
with the script until the
Control Station: Check system is upgraded to
auto transfer status this VNX OE for File
Warning version.
HC_CS_18800050419:
Cannot establish
connection to FTP server
sftphost

22 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Symptom description Fix summary Solution

sftp.emc.com
Action : Command
"/nas/tools/automaticcollect
ion -verifyftp" failed to
connect to FTP
connection. Check the
configuration in
/nas/site/automaticcollectio
n.cfg file.
For more information,
search the Knowledgebase
on EMC Online Support as
follows:
1. Log in to
http://Support.emc.com
and go to Support >
Knowledgebase Search>
Support Solutions Search.
2. Use ID
emc221733 to search.

VDM

Severity Symptom description Fix summary Solution

Severity: 2 Interface that was attached The code has fixed the Exists in versions:
to a CIFS server owned by recording of disabling 7.1.47.5
Tracking a VDM still appeared as of such an interface in
Number: attached to the CIFS the VDM configuration Fixed in versions:
493730 server after it was file. 7.1.55.3
disabled.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 23
Fixed problems

Version 7.1.47.5

CIFS
Symptom description Fix summary Solution

Severity: 1 When the Service Principal For disjoint domains the N/A
Names (SPNs) associated previous workaround was
Tracking with a service (for example, to unjoin and rejoin the
Number: 'host' on a CIFS Server) were server to the domain.
399822/ inconsistent between the With this fix, the
39168806, Windows Active Directory and unjoin/rejoin is no longer
39431706, and keytab in the Data Mover, necessary. The
44143968 client access might have been server_cifs command with
denied. This may have the -setspn option allows
occurred when the server the user to view SPNs in
information was updated in the Windows Active
DNS for a disjoint domain. Directory and Data Mover
keytab, and to update the
In addition, if the user added SPNs as needed to
aliases to DNS, only NTLM- resolve the access issue.
type authentication would be
used instead of Kerberos. If NTLM is used for
This placed increased loads authentication when
on the domain controller, and Kerberos could have
clients were denied access if been used, the fix keeps
the domain controller was not track of these possible
available. SPN mismatches and
event logs are generated
once per hour. The
mismatches can also be
queried using the
server_cifs and
server_checkup
commands. This fix also
allows the mismatch
tracking and/or event
logging to be disabled.

Finally, to support
troubleshooting this fix
extends the
server_cifssupport
command so that a client
IP address can be
specified, for additional
logon trace message in
the server log.

24 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

Severity: 1 The usermapper exported file Fix has been provided to N/A
was not always clean if the automatically remove the
Tracking export operation failed. files if any issue occurs
Number: during the file generation.
404688/
39080460
Severity: 1 The Data Mover hung with the Fixed deadlock between N/A
following message seen in the lockd and statd..
Tracking server log:
Number: "...ThreadsServicesSuperviso
466827/ r: Service:LOCKD
45531042 Pool:LOCKD_Exec
BLOCKED for xxx
seconds:..."
Severity: 1 Configurations with very large The code handling share N/A
share databases could cause enumeration requests
Tracking too much memory to be from the Control Station
Number: consumed when the Control has been redesigned to
433303/ Station enumerated the list of limit memory
42972882 shares. This could result in consumption.
“couldn't get a free page”
panic.
The probability of running into
this problem increased if
several concurrent
enumerations were perfomed
by the Control Station.
Severity: 2 New CIFS connections could The code updating
be blocked each time the Restricted Groups is N/A
Tracking GPO Restricted Groups updated to not block the
Number: information was updated. system while resolving
455473/ the account mappings.
43897512 Now Restricted Groups
are first fully resolved
before being applied and
will not completely block
LGDB access if a
mapping could not be
resolved.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 25
Fixed problems

Severity: 2 By design, the VNX file The code is updated so N/A


system did not allow the user that when the limit of sub-
Tracking to create more than 64k directories you can create
Number: directories in a directory. in a directory is reached,
430697/ On a CIFS client, when this the error code returned to
42642842 limit was reached, the error the application is more
code returned to the explicit:
application was confusing
(text associated to the error Z:\nt\homedirs>md fredt
interpretation): An attempt has been
"The file or directory is made to create more links
corrupted and unreadable" on a file than the file
system supports.
Note: this error case is not
specified in Microsoft error
code definition.

Deduplication
Symptom description Fix summary Solution

Severity: 2 An error indicating NoSpace The message has been N/A


was logged during duplication clarified to indicate this is
Tracking when the primary file system related to the
Number: had free space. The deduplication
375428/ message logged looked like FsSpaceReserve
35129780 “…Deduplication of file parameter setting.
system id 29 was aborted
after 10 failure(s), 248409568
KB available on FS. Last
reported error was: NoSpace”
Severity: 2
The Data Mover server log
The severity of the log
Tracking was flooded with messages N/A
message for this common
Number: like
code path is lowered so it
467481/ “…recoverFromActiveIngest
is no longer logged.
recovering (move) fs XXX”.
45580996
439661/ Heavy CIFS access to a Software changed to N/A
43716310 compressed file on an F- cache the file system
RDE-enabled filesystem RDE state rather than
could cause excessive CPU perform a more complex
load. lookup when ever the
data is needed.

26 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Fixed problems

NDMP
Symptom description Fix summary Solution
Severity: 2 Execution of multiple The code is updated to N/A
ndmpcopy operations were avoid the deadlock.
Tracking deadlocked and did not allow
Number: other backup operations to
432508 start.

SnapSure
Symptom description Fix summary Solution
Severity: 1 In certain rare circumstances, The code has been N/A
checkpoint file systems might updated to ensure proper
Tracking be marked as corrupt when locking semantics are
Number: NT event logging is enabled used for writes to the
395262 / on the Data Mover. windows event log.
38005460,
36723806

Replication
Symptom description Fix summary Solution
Severity: 2 The Replication V2 reverse A retry mechanism is N/A
command hung and the implemented to start a
Tracking server log contained timer to retry the replica
Number: messages like "…the operation later instead of
400479,410675 command is going inactive". letting the command
become inactive.
Severity: 1 After file system auto Use block size instead of N/A
extension, destination file MB for file system
Tracking system size was smaller than extension, to ensure that
Number: source filesystem size, thus destination file system will
418631, 378614 replication did not continue. be extended to the same
The command, “nas_replicate size as source file
-refresh” is hung. system.
Severity: 1 While creating a replication or The code has been N/A
initiating a remote file system updated to ensure the
Tracking copy, some sequences of administrator selections
Number: user interactions will cause a will be retained when the
415849, 417590 warning message to be page is repainted.
displayed. On clicking Cancel
on the warning message, the
administrator selections were
not retained when the control
was directed back to the

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 27
Fixed problems

creation page.

SRDF/S
Symptom description Fix summary Solution
Severity: 1 Set mode sync operation in The fix will ignore the N/A
nas_rdf -restore failed when license error message to
Tracking the Sync license was not continue the restore
Number: enabled. process.
473453/ An RDF Set 'Synchronous
45851944 Mode' operation execution is
in progress for device group
'1R2_555_12'. Please wait...
The feature being requested
is not currently licensed.
Severity: 1 nas_rdf -activate could be The fix added “sleep1” to N/A
hung in nbs update operation. complete the nbs stop
Tracking ps -ef shows "nd-clnt 6 7" like operation before it
Number: "/usr/local/bin/nd-clnt 6 7 restarts.
475565 server_2,server_3,server_4,s
erver_5".
Severity: 2 The nas_diskmark -mark Code has been modified N/A
operation removed the RDF7 so that RDF7 and RDF10
Tracking & RDF10 NBS connections nbs connections are no
Number: causing nas_rdf -init, nas_rdf - longer removed. The
459642 activate, and nas_rdf -restore nas_rdf commands no
commands to fail when longer fails.
masking was used. The error
shown was:
ERROR 13431799815 :
Unable to start nbs device for
/dev/ndj1

UFS
Symptom description Fix summary Solution

Severity: 1 A panic when deleting a file The code has been


resulted in the filesystem being updated to ensure proper
in an inconsistent state and
N/A
Tracking transactional semantics to
Number: lead to a panic “Unexpected avoid this problem.
429867 state VNON in lookupComp”

28 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

Known problems and limitations


This section includes all of the known problems found in VNX OE for
File.

Celerra® Data Migration Services

System watchdog panic when using misconfigured data migration (462755)


There is a way to issue a CDMS migration in an invalid way that can also
panic the Data Mover due to excessive memory consumption.
Specifically, if the customer starts a CDMS file system and uses the same
file system as both the source and destination it will cause this panic.
Workaround
Delete the CDMS connection by issuing the halt and disconnect options.

Unisphere Service Manager

USM reports incorrect counts on number of health checks finished. (480637)


On the pre-upgrade health check step, the number of finished checks is
wrong and bigger than the total number. The number of N/A, warning,
and error would also be wrong.
Workaround
Click Rerun to run the health check again.

Control Station does not allow Starting NAS Services while Upgrading (454458)
Powering off Control Station 0 (CS0) during a dual Control Station (Dual
CS) upgrade causes failover to Control Station 1. CS0 is needed for the
upgrade. Control cannot be returned to CS0 either by USM or SSH
because NAS is not running on CS0 after the failover. CS1 cannot be
failed over, because it requires NAS running on CS0.
Workaround
Turn off NAS services on the secondary Control Station and then
continue the upgrade with CLI.

Control Station

Connect Home page is disabled and ESRS doesn’t transfer events (514007)
During ESRS device client re-provision or if re-provision fails, if ESRS is
configured as a transport mechanism, the Connect Home page will be
disabled and ESRS won’t transfer events.
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 29
Known problems and limitations

Workaround
1. Login to the Control Station as root.
2. Run /nas/sbin/nas_connecthome –modify –esrs_priority
Disabled to disable ESRS priority.

3. Connect Home page will display the configuration and be


modifiable. Switch to an alternative transport mechanism if
necessary.
4. If ESRS re-provision is successful later, change back the ESRS
priority.

Selecting and deleting alerts (433132)


Selecting and deleting multiple alerts does not work. Alerts must be
deleted one by one.

Unisphere unresponsive (440528)


On rare occasions, the Unisphere GUI can become unresponsive if left
open and idle for an extended period of time.
Workaround
Open a new browser session.

Unisphere missing columns in a table (455319)


Occasionally, users might see missing columns in a GUI table if they
have previously switched their language setting.
Workaround
Click Reset to reset all the columns.

VIA task fails (468333)


VIA task "Primary Control Station setup" fails if the /etc/hosts
secondary aliases SPA or SPB are not present.
Workaround
Run "/nas/sbin/setup_clariion -check_and_update -all".

30 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

Unisphere no response with solid white screen (471985)


Unisphere window might show only a white screen, when left idle for
long time.
Workaround
1) Restart the browser.
2) Add an environment variable JPI_PLUGIN2_NO_HEARTBEAT with
any value. This prevents heartbeat monitoring and helps
Unisphere stay alive.

CS Setup wizard does not support IPv6 addresses (474654)


Control Station Setup wizard does not support IPv6 addresses.
Workaround
Use the Control Station Properties page instead.

Inadequate alert shows (478415)


If user uses two Unisphere clients and deletes some alerts from one
client, the alert list shown in the other client does not get updated.
Workaround
Restart Unisphere.

No Add/Remove buttons (480350)


The GUI will occasionally not display the Add/Remove buttons on the
Add/Remove Systems dialog. This issue happens rarely and is not
readily reproducible.
Workaround
Restart Unisphere.

Cannot log back in after browser crash (483752)


If a browser crashes, when users try to log back in to Unisphere, the
following error message is shown:
"An instance of this browser is already running Unisphere. You cannot
have the application running multiple times within the same instance of
a browser".
Workaround
1. Open a browser window to access "https://<application
ip>/Logout" to log out of Unisphere.
2. Log back in to Unisphere.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 31
Known problems and limitations

Update the AVM pool template name for R5 SAS LUNs (484620)
SAS drives are mapped to clarsas_archive and cmsas_archive system
pools. The term archive is a misnomer and would apply to the slower
ATA or NLSAS drives. EMC will change these pool names to clarsas_r5
and cmsas_r5 in an upcoming release.

Edit and Remove button is enabled for the Data Mover NTP server page even if
there are no NTP servers configured. (485008)
If you click Edit / Remove when no NTP server is configured, an
exception will be thrown, but no error message will be displayed.
Additionally, the 'Add' button will become disabled.
Workaround
Restart the wizard to re-enable the 'Add' button.

Replication might not properly filter targets based on the split/common log
status of the source (485911)
A remote replication creation from a 7.0 common log file system to a 7.1
split log file system is not permitted and will fail with this error:
Error 13160415234: An invalid argument was specified.

Workaround
Allow the system to create a destination file system from a storage pool,
or ensure the source and destination file systems have the same
attributes. Replications to existing file systems require that the source
and destination file systems be the same size, the same file-level
retention type (off, enterprise, or compliance), and the same log type
(common or split).

nas_storage -info does not show director type for DX (486387)


When federated tiered storage (FTS) is configured at the backend, the
output for the nas_storage -info command exhibits a missing directory
type information for the DX module.
Workaround
The ident column shows DX like DX-7X, if the director type is DX.

32 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

JServer reaching its memory limit (486639)


JServer reports reaching its memory limit, and then "out of space"
periodically in /nas/jserver/logs/system_log.
Workaround
Clear the odb and sdb and restart JServer.
Login to CLI as root
a) Shut down JServer: /nas/sbin/js_shutdown
b) Clear odb: /nas/sbin/js_cleanconfig
c) Clear sdb: /nas/sbin/js_cleandb
d) Start JServer: /nas/sbin/run_jserver

Battery B warning on a valid configuration on VNX5300 (487338)


The user might see an alert with warning saying one Battery (SPS) is
missing. A message will be shown, such as:
Shelf 0/0 Battery B: Empty.
This hardware component is unavailable or not connected.
Check the availability of the component or the connections
of the component.

Workaround
This is not an error state for the system. For this type of system, there is
only one power supply (battery). The alert can be ignored.

System becomes degraded when added to the domain via LDAP user (490514)
When a user logs in to Unisphere as an LDAP user and adds another
system into a domain, it might take up to five minutes for the domain
and LDAP configuration to propagate to the newly added system. For
network reasons, it is possible that Unisphere will try to log in to the
newly added system before the domain and LDAP configuration get
propagated to it. This will cause login failure and result in the login
session to the newly added system to be in degraded mode.
Workaround
Log out of Unisphere and log in again after couple of minutes.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 33
Known problems and limitations

Clearing IPv6 when no IPv6 configured causes a new certificate to be


generated (492605)
If IPv6 is cleared when there was no IPv6 configured, a new certificate
will be generated. When a browser is opened, the user will be asked to
accept the new certificate.
Workaround
Accept the new certificate.

User cannot manage users after logging in as a local user. (487087)


User cannot manage users after logging in as a local user.
Workaround
To manage users, log in as a global user with administrative privilege.

Changing order of DNS servers on block side does not propagate to file side
(493065)
If a user changes the order of DNS servers or suffixes using Unisphere or
naviseccli, the Control Station does not get updated.
Workaround
The workaround is to remove all DNS settings and add them back again,
or use nas_cs on the Control Station to change the order.

®
CLARiiON storage system user is unauthenticated (494299)
On some integrated or Unified VNX systems, changing the backend
credentials can fail with the following message:
<VNX serial number>: Storage API code=4651:
SYMAPI_C_CLAR_NOT_PRIVILEGED

Operation denied by Clariion array; you cannot perform the requested


operation details.
Workaround
Even with the error, the backend credentials might be successfully
changed. However, validation of the new credentials does not succeed
and some database files are not updated. The system might report
authentication errors in the GUI or when using some storage related
commands for up to 5 minutes. There is a domain update that will fix
the databases automatically but it might take up to 5 minutes for all files
to be corrected.

34 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

Optional: After 5 minutes have passed, you can validate the new
credentials by logging in to a fresh GUI session or SSH session with the
new credentials.
Optional: After 5 minutes have passed, you can check the consistency of
database files and that there are no storage related errors with the CLI
command nas_storage -check -all.

Certificate is being regenerated during a gateway upgrade (495240)


During an upgrade from NFS 7.0.x.x to NFS 7.1.x.x, SSL certificates for
the Control Station will be regenerated.
Workaround
Accept the new certificate after the upgrade.

User cannot log in to Unisphere for several minutes after six unsuccessful login
attempts (488532)
If more than six unsuccessful login attempts are made, the user's IP will
be locked out of Unisphere for several minutes. Login attempts will
receive a HTTP 403 error.
Workaround
Wait several minutes before trying again. Check the
username/password being used to ensure they are valid.

The t2reset command with the pwroff option fails to power off the Data Mover
(507393)
On a control station with NAS services running, t2reset -pwroff (data
mover slot) would effectively reboot the data mover (power is removed,
but then restored by box monitor).
Workaround
If the power needs to be removed from a data mover, you can either shut
down NAS services (/sbin/service nas stop)” and then run the
t2reset command, or rename /nas/sbin/recover_slot
temporarily and then run the t2reset command.

Deduplication

Restoring space-reduced files


Restoring space-reduced files from a PAX-based NDMP backup into a
file system causes the deduplication state to be set to suspended if the
deduplication state is not currently enabled.
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 35
Known problems and limitations

Deep compression interoperability (503537)


Files using deep compression algorithm would not be accessible on
previous code families (i.e. 7.0 or lower). Therefore deep compression
should not be enabled on a file system that is replicated to a
Celerra/VNX running earlier code families. Refer to EMC
Knowledgebase article emc303777 for more details.

ESRS

Test ESRS server connectivity before setting up ESRS Device Client (518791)

Before ESRS Device Client setup, Unisphere does not check the
connectivity with EMC ESRS servers. EMC recommends that you test
ESRS server connectivity before setting up the ESRS Device Client. If
ESRS server connectivity is not verified, either ESRS Device Client setup
from Unisphere could fail with an “unknown error” or the ESRS services
may not work properly with symptoms like “Connect Home test ESRS”
fails.
Workaround

1. Login to Control Station as root.


2. Run /celerra/esrs2/Configurators/check_esrs_servers to check the
EMC ESRS server connectivity. Please provide proxy server information if
that is necessary to access ESRS servers.
3. If EMC ESRS servers connectivity test fails, please verify network
connectivity (firewalls, router and switch across control lists and general
routing).

Cannot re-provision ESRS when CS was rebooted during last ESRS provision/re-
provision (521256)

When Control Station is rebooted during ESRS provision or re-provision


operation, the next re-provision operation using Unisphere reports the
following error:-
1. Modify ESRS Settings. Error in getting ESRS agent proxy.
2. Modify ESRS Settings. Error in getting ESRS policy manager.
3. Query ESRS Settings. Unable to connect to EMC. Please verify network
connectivity or try again in a few minutes.
Workaround

1. Login to Control Station as root.

36 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

2. Run "/sbin/service esrs2client stop" to stop esrs2client service.


3. Run "/sbin/service esrs2watchdog stop" to stop esrs2watchdog
service.
4. Re-provision ESRS on Unisphere.

Cannot configure ESRS DC through proxy with credentials (513963)

When using proxy with credentials, attempts to configure ESRC through the
command line will fail with the error message “Problem accessing
esrs.emc.com at port 8443”.

Workaround
Use Unisphere to configure ESRS.

File-level retention

Zero sized files


Prior to Celerra version 5.6.43.9, FLR protected empty locked files from
being deleted. As of version 5.6.43.9, both FLR-E and FLR-C allow the
deletion of empty locked files and empty append-only files. Any locked
or append-only file that contains data will be protected. This behavior
will be changed in a future release such that all locked and append-only
files will be protected regardless of whether they contain data.

Copying files with Windows Explorer


For systems that use version 7.0 and earlier, when using Windows
Explorer to copy read-only files either into or within an FLR file system,
or between FLR file systems, the protection state of the file’s copy
depends on whether the Windows client making the copy uses the SMB1
or SMB2 protocol. If the Windows client uses SMB1, then the destination
file will be read-only, but not protected. If the Windows client uses
SMB2, the destination file will be read-only and locked with an infinite
retention date. This infinite date can be reduced in an FLR-E file system,
but not in an FLR-C file system.

Interoperability with Replication (501368)


Note when upgrading from 7.0 to 7.1 the FLR format of the file systems
will be changed. This will make the file system incompatible with
previous code families (i.e. 7.0 or lower) and prevent replication from
running. If all systems involved in replication will be upgraded to 7.1 at
the same time then there won’t be an issue. If there will be a delay
between the systems being upgraded to 7.1 or a replication peer is not
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 37
Known problems and limitations

able to run 7.1 then contact your service provider to discuss options for
handling. Refer to EMC Knowledgebase article emc300513 for more
details.

Setting up MPFS
The Set up MPFS button is available for all the systems on the Select a
wizard screen. Select this option only if you want to run MPFS and the
MPFS infrastructure is configured on your system in advance. Refer to
the EMC VNX Series MPFS over FC and iSCSI v6.0 Linux Clients Product
Guide to manually configure MPFS on your system.

Installation and upgrades

VNX for File now joined to domain during upgrade (354625)


VNX for File is joined to the VNX for Block domain automatically during
an upgrade. You can use Unisphere to elevate the privileges of any user
that has been transferred from the Domain to the VNX for File. This does
not occur for gateway machines, however. Gateway machines cannot be
a part of a VNX domain.

Control LUN requirements enforced


There is strict enforcement of the control LUN size and HLU numbers
for fresh installations. An exact match between the LUN capacity and the
correct HLU value is required. Mismatches will generate a "Control
LUN Check Failed" error message during installation. You must correct
the control LUNs before installation can complete successfully.

Error when preparing to upgrade (378606)


If the login user does not have "Control Station shell" privilege, the
following error message will be displayed when selecting the File
software to prepare for upgrade: Unable to connect to the
provided IP address or Hostname.

Workaround
Follow the Recommended Action displayed and assign "Control Station
shell" privilege to the user.

Upgrade procedure overwrites /nas/site/nas_alertd.conf (506275)


Prior edits to this file are lost during upgrade. The user should be
prepared to repeat any customizations that had been made prior to the
upgrade.

38 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

Pre-upgrade health check failures during upgrade

VNX gateways cannot be upgraded while in a domain


VNX gateways running 6.0 cannot be upgraded to VNX for File 7.0 while
they are in a domain. They must be removed from the 6.0 domain before
being upgraded. Once installed at 7.0, the gateway cannot join another
domain because 7.0 does not support the domain add/remove yet.

Multibyte support

Using multibyte characters in fields in which they are not supported.


If you use multibyte characters in data element fields that do not support
multibyte characters (for example, checkpoint schedule descriptions),
these fields will not display correctly. If you want these fields to be
readable, you must recreate or rename the existing data element text
using the ASCII character set.
Refer to EMC Knowledgebase article emc224755 for more detailed
information about this limitation.

Using multibyte characters with ECC


Celerra version 5.6.40.3 and later might cause discovery and name
display issues for ECC 6.x if certain VNX for File object names use non-
ASCII characters. The relevant names are:
 File system name
 Mount point name
 CIFS share name
 NFS export name
 Quota user name
Discovery issue
If non-ASCII characters are used and if the name is more than 63
characters, discovery might not work.
Garbled name display issue
If these names use non-ASCII characters, the names do not display
properly in ECC. However any ASCII characters used in the name do
display properly. Furthermore, the name itself and the underlying data
on the VNX system are not affected.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 39
Known problems and limitations

Suggested Workarounds
 Use only ASCII characters in the specified object names when using
ECC for VNX discovery. If multibyte characters must be used, keep
all applicable object names under 63 characters.
 Since ASCII characters display properly, append or prepend ASCII
characters to object names so you can use these characters to find
the correct name.
Refer to EMC Knowledgebase article emc229599 for more details about
this issue.

NDMP

Incremental NDMP backups and NDMPcopy operations


Incremental NDMP backups and NDMPcopy operations use the same
last backup timestamp tracking for each data set on a Data Mover. A
data set in this context means the point where the backup or copy
operation starts (for example, the root of a file system or a specific sub-
directory within a file system). This means that if incremental NDMP
backup and NDMPcopy operations of the same data set (that is, starting
from the same point within a file system) are interleaved, then the
following will occur:
 The incremental backup will contain only changes in that data set
since the NDMPcopy operation instead of since the last backup
operation.
 The incremental NDMPcopy of that data set will copy only those
files changed since the NDMP backup instead of since the last
NDMPcopy operation.
To avoid this issue, do not interleave NDMP backup operations with
incremental NDMPcopy operations of the same data set; if you do,
perform a full NDMP backup of that data set after any NDMPcopy
activity.

Vendor support
Not all NDMP vendor versions support this version of VNX. For the
latest NDMP vendors/versions/patches and restrictions supported in
this version of VNX, refer to the Backup section of the E-Lab
Interoperability Navigator.

40 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

NFS

Cached files
If a client mounts exported parent and child paths of the same file
system, it is possible to access the same file from two different mount
points. If client side caching is enabled, the client might end up
maintaining two different versions of a cached file.

Quotas

Quota information displayed in Unisphere is sometimes incorrect (471557)


Sometimes quota information displayed in Unisphere is incorrect.
Subsequent refresh of the same page returns correct information. This
happens infrequently, and only when quota information is requested
when the CS is rebooted.
Workaround
Refreshing the quota information page corrects the problem.

Replication

Using VNX Replicator with the VDM for NFS multi-naming domain solution
The VDM for NFS multi-naming domain solution for the Data Mover in
the UNIX environment is implemented by configuring an NFS server,
also known as an NFS endpoint, per VDM. The VDM is used as a
container for information including the file systems that are exported by
the NFS endpoint. The NFS exports of the VDM are visible through a
subset of the Data Mover network interfaces assigned for the VDM. The
same network interface can be shared by both CIFS and NFS protocols.
However, only one NFS endpoint and CIFS server is addressed through
a particular logical network interface.
The exports configuration for this NFS end-point is stored in the VDM
root file system. The VDM root file system is replicated as part of a VDM
replication session.
Restriction
The VDM for NFS multi-naming domain solution is not supported by
versions of the Operating Environment earlier than 7.0.50.0. Therefore,
when you replicate a VDM from a source system that runs on version
7.0.50.0 and later of the VNX Operating Environment to a destination
system that runs on any version of the Operating Environment earlier
than 7.0.50.0, the file systems replicate correctly, but the NFS endpoint
does not work on the system with the Operating Environment earlier
than version 7.0.50.0.
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 41
Known problems and limitations

Replication Session exists even after RP failover (467550)


The nas_copy command might not complete after rdf failover. On the file
cabinet DR remote site, when logged in as any administrator other than
DRAdmin, from Unisphere and NAS CLIs, the user can see that the copy
operation is still in-progress but making no progress.
Workaround
There are two options to work around this problem.
 As a non- DRAdmin user on the remote VNX, the user can choose
to locally abort the copy operation.
 The user can issue DR failback and the copy should finish by itself
after the DR failback.

Security

Changing LDAP settings (374023)


When running the server_netstat command, or updating the LDAP
settings, the following error was displayed:
The lockbox stable value threshold was not met because the
system fingerprint has changed. Reset the SSV values by
running "/nas/sbin/cst_setup -reset" from the CLI to resolve
the issue.

SnapSure

Parameter file
Do not insert a new-line character at the end of a nas_param file
(/nas/site/ or /nas/sys/). The empty line causes fs_ckpt to return
an encodeable.extract error.

Writable checkpoints operations


Writable checkpoints do not support the following operations and
features:
 Checkpoint refresh
 Checkpoint schedule
 VNX replication
 CDMS
 File-level retention
 File system extension
 iSCSI

42 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

 MirrorView™/SRDF
 TimeFinder™/RDF
 VTLU

SRDF/S

nas_rdf –activate
The nas_rdf –activate –reverse command might fail to swap device-
pair personalities during the activate. This occurs when the source VNX
has a TimeFinder/FS snapshot/s created on R1BCVs that use
TimeFinder Emulation mode (Symm 8 supports Emulation mode only).
The error message below is specific to the personality swap and having
remotely protected storage, and does not impact the successful activation
of the destination VNX system.
Error message in nas_rdf –activate –reverse:
An RDF 'Swap Personality' operation execution is in progress
for device group '1R2_500_3'. Please wait...
Cannot use the device for this function because it is a Copy
Session target
ERROR 13431799810 : Swap operation of device group 1R2_500_3
failed due to the improper backend state or configuration.
Run 'nas_message -info 13431799810' to get full description
and recommended action.

Workaround
Canceling the relationship between the R1BCV mirrored volumes and
the R1STD volumes is needed to complete the swap operation.
After the SRDF restore completes, the SYMAPI will automatically
request a full establish during the subsequent fs_timefinder -M refresh
command to the snapshots built on the canceled R1BCV volumes.
Table 1 nas_rdf –activate –reverse procedure
Step Action
1 To check symm id of source Symmetrix, run /nas/symcli/bin/symcfg list on the
destination SRDF system.
2 To check the mirrored volumes, run /nas/symcli/bin/symmir –sid <source symm id> list
on the destination SRDF system. You can also double check if Emulation mode is
used from the output.
3 To find R2 device group, run /nas/symcli/bin/symdg list on the destination SRDF
system.
4 To find R1BCV volumes, run /nas/symcli/bin/symrdf –g <r2 group name> query –bcv
on the destination SRDF system. If the same device ID is seen in the output, that is
the R1BCV device you need to cancel.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 43
Known problems and limitations

5 To prepare for the cancel operation, create a file which has all R1BCV volume pairs to
cancel on destination SRDF system.
Example of the file:
# cat file
# <standard device id><bcv device id>
0068 00B8
0069 00B9
6 To cancel the R1BCV volumes, run /nas/symcli/bin/symmir –sid <source sid> -f <file
name> cancel on the destination SRDF system.
7 To confirm the canceled volume, run /nas/symcli/bin/symmir –sid <source symm id>
list on the destination SRDF system. The canceled volumes should not be listed in the
output.
8 To compete the activate reverse operation, run /nas/sbin/nas_rdf –activate –reverse
on the destination SRDF system.

nas_rdf –restore fails


The nas_rdf –restore command might fail on the SRDF system, which
uses TimeFinder Emulation mode (Symm 8 supports Emulation mode
only) with R2BCV mirrored volumes.
Error message in nas_rdf –restore:
An RDF 'Failover' operation execution is n progress for
device group '1R2_500_3'. Please wait...
Cannot use the device for this function because it is a Copy
Session target
CRITICAL FAULT: SRDF restore failed for 1R2_500_3

Workaround
Canceling the relationship between the R2BCV mirrored volumes and
the R2STD volumes is needed to complete the restore operation. After
SRDF restore completes, full establish is required when we turn on
mirroring again by using fs_timefinder to the canceled R2BCV volumes.
Table 2 nas_rdf –activate –restore procedure
Step Action
1 To check the mirrored volumes, run /nas/symcli/bin/symmir –sid list on the destination
SRDF system. You can also double check if Emulation mode is used from the output.
2 To find R2 device group, run /nas/symcli/bin/symdg list on the destination SRDF
system.
3 To find R2BCV volumes, run /nas/symcli/bin/symrdf –g <r2 group name> query –bcv
on the destination SRDF system. If the same device ID is seen in the output, that is the
R2BCV device you need to cancel.
4 To cancel the R2BCV volumes, run /nas/symcli/bin/symmir –g <r2 group name>
cancel -force on the destination SRDF system.

44 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

Step Action
5 To confirm the canceled volume, run /nas/symcli/bin/symmir –sid list on the destination
SRDF system. The canceled volumes should not be listed in the output.
6 To compete restore operation, run /nas/sbin/nas_rdf –restore on the destination SRDF
system.

Nas_rdf –init command fails


During the SRDF discover remote storage devices process, the nas_rdf -
init command fails and returns the following error: "Unable to setup
remote devices".
Workaround
Delete the device group for R2 devices using /nas/symcli/bin/symdg
delete <DgName> -force.
For example: /nas/symcli/bin/symdg delete 1R2_500_13 –force. Then
run nas_rdf –init, to re-create the R2 device group.

EFD drives not supported


SRDF/S does not support EFD drives. If you attempt to configure an
EFD drive with SRDF/S, VNX health check operations reject the device
as an unsupported storage. However SRDF or Timefinder support

R1EFD, R2EFD and BCV EFD thorough FAST Storage Group. These
devices must be added to the FAST Storage Group to be used on VNX
for file systems. nas_rdf –init fails with Error 2214: an entry with this
name already exists (491238)
The following error is seen when nas_rdf -init is done on the Control
Station whose host name is more than 13 ASCII characters:
Error 2214: <Control Station hostname> : an entry with this
name already exists.

Workaround
Make the Control Station host name shorter than 14 ASCII characters.

SRDF STAR Timefinder diskmark restore issue


nas_diskmark will fail in the step to restore diskmarks to BCVs on Site B
or Site C.
# nas_diskmark -m -upgrade -a
Enter password: 4fd8da85
Error 5002:

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 45
Known problems and limitations

conflict:storageID-devID: disk=77
old:symm=000194900462,dev=10A4
new:symm=000194900462,dev=10A4 addr=c15t9l0
conflict:storageID-devID: disk=78
old:symm=000194900462,dev=10A5
new:symm=000194900462,dev=10A5 addr=c15t9l1

Workaround
A BCV device on Site B or Site C needs to use a different host ID from the
one used on a R1 device pair on Site A to avoid this issue.
For example, if R1 devices are using 0x10 - 0x20, BCV devices should use
0x21 - 0x 31 etc.

Unisphere
The following notes apply to Unisphere.

No storage system value displayed (460767)


When all columns are displayed in the Storage Pool page, no values are
shown for the storage system.
Workaround
Storage system values can be displayed through the use of the CLI.

Browsers
EMC requires the use of one of the following browsers to run Unisphere:
 Internet Explorer 6.0 SP2, 6.2.3 through 8.0; Internet Explorer 7.1 is
recommended.
 Firefox 3.0 or later.
Firefox
Firefox Password Manager (PM) is enabled by default. This feature
records and stores the password that you enter on a website and then
automatically fills in the password entry field on your next and
subsequent visit. The password field masks the password with asterisks
(*).
To prevent Firefox from remembering passwords:
1. Click Tools > Options... and select the Security tab.
2. Under Passwords, clear the Remember password for sites check
box.

46 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

List page not refreshed (396845)


Occasionally, Unisphere does not refresh the list page automatically after
creating or deleting operation.
Workaround
Refresh the page using the green arrow icon.

Popup pages go to background (396885)


Unisphere pop-up pages go to the background and the user needs to
bring the pop-up window to the foreground as the active window to
make it visible.
Workaround
This is a browser compatibility issue. On Windows, click on the new
browser window representation in the Windows task bar, use Alt-tab to
step through the active windows and choose the new browser window,
or use Windows Task Manager to make the new browser window active.
You can also try other browsers, such as IE 8.0.6001, which does not have
the problem.

Changes from other user interfaces


Any changes made to the network server using another user interface
such as the CLI are not automatically shown in Unisphere. Refresh the
browser to see these changes.

Confirmation dialog inactive (37974)


While using Unisphere, a confirmation dialog appears briefly, then
moves to the background. Users need to manually re-focus the window
and bring the dialog box to the foreground.
Dashboard summary (364539)
The Dashboard Summary page does not contain view block. This is
unexpected, but those blocks can be re-added using the Customize
button.

File system delete confirmation (372252)


The OK button is disabled on the Unisphere File System Delete
Confirmation page for a file system with file-level retention enabled at
the compliance level. The table on the File System Delete Confirmation
page indicates that protected files still exist on the file system even
though the File System Properties page and the 'nas_fs -i' CLI command
both show that all file protection has expired for the file system. The user
is unable to delete the file system using Unisphere.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 47
Known problems and limitations

Workaround
The File-level retention status is now cached for performance reasons.
Force the file retention data to be updated by selecting the Unisphere
Refresh for the File System List page (in the upper right corner of the
File System List panel) or by opening a new browser session.

Logging in via multiple screens (163075)


Logging into VNX through two or more screens might succeed, but
logging out of one of the sessions causes the other sessions to lose
contact.

Login screen (370340)


When you log into Unisphere through a VNX system, Unisphere will not
display a login screen if you click yes on the security warning dialog,
without also checking the Always trust content checkbox on the same
dialog.

Storage domain (376823)


When the VNX belongs to a storage domain that is destroyed, the
storage domain users on the VNX Control Station are not automatically
moved to the "defunct" state. To correct this, manually remove all the
storage domain users from the system by running the command:
/nas/http/webui/bin/admin_management.pl -
defunctStorageUsers
Then remove the VNX from the domain.

User’s tab displays unrelated messages (364513)


Unisphere > Settings > User's tab displays messages that are unrelated
to that screen. These messages are a result of a query that was initiated
by the user on some previous table screen.
Workaround
Visiting another table screen and then to coming back to the table screen
where the messages were seen should remove these messages.

VNX Installation Assistant for File/Unified (VIA, formerly CSA)

VIA might time out when configuring primary CS with version 7.0.51.3 (471557)
This issue might occur after a fresh install. On the Applying page, when
executing the task:
Configuring Primary Control Station,

48 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Known problems and limitations

VIA reports the error:


Re-authentication:
Connection to VNX has timed out.
Username: root
Password:

Workaround
When this error occurs the user should enter the root password at the
prompt to continue the task.

VNX for Block storage pools not displayed (397788)


VNX for Block storage pools mapped to the file side are not displayed in
the VIA CIFS wizard.
Workaround
Use Unisphere instead to create file systems from these mapped pools.

Zero time remaining during disk provisioning process (396228)


VIA incorrectly displays zero time remaining during the LUN marking
task part of the disk provisioning process. If this occurs, continue to wait
for this task to complete because the time remaining estimate is incorrect.
Caution
 Do not install Linux non-VNX applications on the Control Station.
Doing so consumes resources and might adversely affect system
operation. VNX Control Station is a dedicated controller and not an
applications platform.
 Do not manually edit the nas_db database without consulting EMC
Customer Service. Any changes to this file could cause problems
with your VNX installation.

Command line scripts


The NAS database stores specific information required for each Data
Mover. The VNX for file automatically performs a backup of the entire
database every hour and saves it to a file named
nasdb_backup.1.tar.gz. These backups start one minute after the hour.

EMC recommends that you check your scripts to make sure they are not
scheduled to start at the same time as the backups. During backup, the
database becomes locked or inaccessible, and some commands that rely
on the database might fail.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 49
Known problems and limitations

VIA fails to successfully change the IP addresses to public IP addresses after the
sysadmin password has been changed from its default. (495434)
If an installer changes the sysadmin array account (optional but
encouraged for security reasons) , then VIA might fail when attempting
to change the storage system IP address (not optional).
The VIA task "Storage system IP address and System Name
configuration" task fails with the following detailed error message:
Severity: Error
Message: The sysadmin account for the storage system does not
exist.

Full Description: The backend IP address and name could not be set up,
or the Proxy ARP check failed.
Recommended action: Verify if the sysadmin account exists on the
storage system. If the sysadmin account does not exist, create it and
retry the operation.
Workaround
The user should wait approximately 20 minutes for the new password to
propagate and not attempt accessing the VNX backend array with an
invalid credential. The array and CS will clear after this time and the
operation can be restarted.

server_http
The server_http command fails if you issue it on a Data Mover while
running fsck. Other commands (including FileMover API) might not
work until fsck completes.

Virtual device naming


When creating virtual devices, such as Fail-Safe Network (FSN) devices,
Ethernet channels, and link aggregations, do not use the following
names as the name of the device:
Amgr http mac pfkey spstream Tcprpc
Blksrv i82596 Meshforwarder Pipe Ssl Tftp
Client Icmp Nd Pmap Sslpipe Toeframechk
Cmfap icmp6 Nfs Rcp Statd Upd
Dep Ip nfsPrimary Rfa StreamHead Udpnfsmesh
Dfe ip6 Nwh Scsicfg Tcp
Echo Lockd Pax Smb Tcpnfsmesh
Escon Lpfn Pcnfs Smpte tcprpc

50 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Technical notes

Technical notes
This section includes the technical information for VNX OE for File.

Configuration guidelines
The values listed in this section represent the highest or lowest values
tested by EMC. In some cases, actual capacities might exceed the
capacities tested by EMC. Theoretical means in theory, not always
practical. Refer to the E-Lab Interoperability Navigator for the most up-
to-date information regarding these guidelines.
Table 3. CIFS guidelines
Guideline/ Maximum Comment
Specification tested value
CIFS TCP 64K (default Param tcp.maxStreams sets the maximum number of TCP
connection and connections a Data Mover can have. Maximum value is 64K, or
theoretical 65535. TCP connections (streams) are shared by other
max.), 20K components and should be changed in monitored small
(max. tested) increments.
Share name 80 characters Unicode: The maximum length for a share name with Unicode
length (Unicode). enabled is 80 characters.
12 chars ASCII: In ASCII mode, the maximum share length is 12
(ASCII) characters.
Number of CIFS 10,000 per You might notice a performance impact when managing a large
shares Data Mover number of shares.
40,000 per
VNX for File
Number of 509 (max) Limited by the number of network interfaces available on the
NetBIOS Data Mover. From a local group perspective, the number is
names/compna limited to 509. NetBIOS and compnames must be associated
mes per Data with at least one unique network interface.
Mover
NetBIOS name 15 NetBIOS names are limited to 15 characters (Microsoft limit)
length and cannot begin with an@ (at sign) or a - (dash) character.
The name also cannot include white space, tab characters, or
the following symbols: / \ : ; , = * + | [ ] ? < > “. If using
compnames, the NetBIOS form of the name is assigned
automatically and is derived from the first 15 characters of the
<comp_name>.
Comment 256 Limited to 256 ASCII characters.
(ASCII chars) • Restricted Characters: You cannot use double quotation ("),
for NetBIOS semicolon (;), accent (`), and comma (,) characters within the
name for server body of a comment. Attempting to use these special characters
results in an error message. You can only use an exclamation
point (!) if it is preceded by a single quotation mark (’).
• Default Comments: If you do not explicitly add a comment,
the system adds a default comment of the form EMC-
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 51
Technical notes

Guideline/ Maximum Comment


Specification tested value
SNAS:T<x.x.x.x> where <x.x.x.x> is the version of the NAS
software.
Compname 63 bytes For integration with Windows environment releases later than
length Windows 2000, the CIFS server computer name length can be
up to 21 characters when UTF-8 (3 bytes char) is used.
Number of 10 tested 509 (theoretical max.) The maximum number of Windows
domains domains a Data Mover can be a member of. To increase the
max default value from 32, change parameter
cifs.lsarpc.maxDomain. The Parameters Guide for VNX for File
contains more detailed information about this parameter.
Block size 64 KB Maximum buffer size that can be negotiated with Microsoft
negotiated 128KB with Windows clients. To increase the default value, change param
SMB2 cifs.W95BufSz, cifs.NTBufSz or cifs.W2KBufSz. The
Parameters Guide for VNX for File contains more detailed
information about these parameters.
Note: With SMB2.1, read and write operation supports 1MB
buffer (this feature is named “large MTU”).
Number of 127 This value is fixed and defines the number of requests a client
simultaneous is able to send to the Data Mover at the same time (for
requests per example, a change notification request). To increase this value,
CIFS session change the maxMpxCount parameter. The Parameters Guide
(maxMpxCount) for VNX for File contains more detailed information about this
parameter.
Total number 200,000 A large number of open files could require high memory usage
files/directories on the Data Mover and potentially lead to out-of-memory
opened per issues.
Data Mover
Number of 20,000
Home
Directories
supported
Number of Earlier versions of the VNX server relied on a basic database,
Windows/UNIX nameDB, to maintain Usermapper and secmap mapping
users information. DBMS now replaces the basic database. This
solves the inode consumption issue and provides better
consistency and recoverability with the support of database
transactions. It also provides better atomicity, isolation, and
durability in database management.
Number of 64K To decrease the default value, change param cifs.listBlocks
users per TCP (default 255, max 255). The value of this parameter times 256
connection = max number of users.
Note: TID/FID/UID shares this parameter and cannot be
changed individually for each ID. Use caution when increasing
this value as it could lead to an out-of-memory condition. Refer
to the Parameters Guide for VNX for File for parameter

52 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Technical notes

Guideline/ Maximum Comment


Specification tested value
information.
Number of 64K To decrease the default value, change param cifs.listBlocks
files/directories (default 255, max 255). The value of this parameter times 256
opened per = max number of files/directories opened per CIFS connection.
CIFS Note: TID/FID/UID shares this parameter and cannot be
connection in changed individually for each ID. Use caution when increasing
SMB1 this value as it could lead to an out-of-memory condition. Be
sure to follow the recommendation for total number of
files/directories opened per Data Mover. Refer to the System
Parameters Guide for VNX for File for parameter information.
Number of 127K To decrease the default value, change parameter
files/directories cifs.smb2.listBlocks (default 511, max 511). The value of this
opened per parameter times 256 = max number of files/directories opened
CIFS per CIFS connection.
connection in
SMB2
Number of 29 The total number of VDMs, file systems, and checkpoints
VDMs per Data across a whole cabinet cannot exceed 2048.
Mover
number of 1000
ntxmap User
Mapping entries

Table 4. FileMover
Guideline/ Maximum comment
Specification tested
value
Max connections to 1024
secondary storage per
primary (VNX for File)
file system
Number of HTTP 64 Number of threads available for recalling data from
threads for servicing secondary storage is half the number of whichever is the
FileMover API requests lower of CIFS or NFS threads. 16 (default), can be
per Data Mover increased using server_http command, max (tested) is
64.

Table 5. File systems guidelines


Guideline/ Maximum tested comment
Specification value
Mount point 255 bytes (ASCII) The "/" is used when creating the mount point and is
name length equal to one character. If exceeded, Error 4105:
Server_x:path_name: invalid path specified is
returned.
File system 240 bytes (ASCII) For nas_fs list, the name of a file system will be

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 53
Technical notes

Guideline/ Maximum tested comment


Specification value
name length 19 chars display for list truncated if it is more than 19 characters. To display the
option full file system name, use the –info option with a file
system ID (nas_fs -i id=<fsid>).
Filename 255 bytes (NFS), With Unicode enabled in an NFS environment, the
length 255 characters (CIFS) number of characters that can be stored depends on the
client encoding type such as latin-1. For example: With
Unicode enabled, a Japanese UTF-8 character may
require three bytes.
With Unicode enabled in a CIFS environment, the
maximum number of characters is 255. For filenames
shared between NFS and CIFS, CIFS allows 255
characters. NFS truncates these names when they are
more than 255 bytes in UTF-8, and manages the file
successfully.
Pathname 1,024 bytes Note: Make sure the final path length of restored files is
length less than 1024 bytes. For example, if a file is backed up
which originally had path name of 900 bytes, and it is
restoring to a path with 400 bytes, the final path length
1
would be 1300 bytes and would not be restored.
Directory 255 bytes This is a hard limit and is rejected on creation if over the
name length 255 limit.The limit is bytes for UNIX names, Unicode
characters for CIFS.
Subdirectories 65,533 This is a hard limit, code will prevent you from creating
(per parent more than 65,533 directories.
directory)
Number of file 4096 This max number includes VDM and checkpoint file
systems per systems.
VNX
Number of file 2048 The mount operation will fail when the number of file
systems per systems reaches 2048 with an error indicating
Data Mover maximum number of file systems reached. This
maximum number includes VDM and checkpoint file
systems.
Maximum disk Dependent on RAID Unified platforms — Running setup_clariion on the
volume s group (see comments) VNX7500 platform will provision the storage to use 1
ize LUN per RAID group which might result in LUNS > 2
TB, depending on drive capacity and number of drives
in the RAID group. On all VNX integrated platforms
(VNX5300, VNX5500, VNX5700, VNX7500), the 2 TB
LUN limitation has been lifted--this might or might not
result in LUN size larger than 2 TB depending on RAID
group size and drive capacity. For all other unified
platforms, setup_clariion will continue to function as in
the past, breaking large RAID groups into LUNS that
are < 2 TB in size.

54 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Technical notes

Guideline/ Maximum tested comment


Specification value
Gateway systems — For gateway systems, users
might configure LUNs greater than 2 TB up to 16 TB or
max size of the RAID group, whichever is less. This is
supported for VG2 and VG8 NAS gateways when

attached to CX3, CX4, VNX, and Symmetrix DMX -4
®
and VMAX backends.

Multi-Path File Systems (MPFS)— MPFS supports


LUNs greater than 2 TB. Windows 2000 and 32-bit
Windows XP, however, cannot support large LUNs due
to a Windows OS limitation. All other MPFS Windows
clients support LUN sizes greater than 2 TB if the
5.0.90.900 patch is applied. Use of these 32-bit
Windows XP clients on VNX7500 systems require
request for price quotation (RPQ) approval.
Total storage VNX Version 7.0 These total capacity values represent Fibre Channel
for a Data 200 TB VNX5300 disk maximum with no ATA drives. Fibre Channel
Mover (Fibre 256 TB VNX5500, capacity will change if ATA is used.
Channel Only) VNX5700, VNX7500, Notes:
VG2 & VG8 • On a per-Data-Mover basis, the total size of all
Celerra Version 6.0 file systems, and the size of all SavVols used
16 TB = NX4 by SnapSure must be less than the total
supported capacity. Exceeding these limit can
32 TB =NS20, NS-
cause out of memory panic.
120
• Refer to the VNX for file capacity limits tables
64 TB =NS40, NS- for more information, including mixed disk type
480, NS40G, NS-G2 configurations.
128 TB = NS80,
NS80G, NSX
256 TB = NS960,
NS-G8
Celerra Version 5.6
8 TB = CNS (514
DM)
10 TB = NX350,
NS500
16 TB = NX4, NS700
32 TB = NS20,
NS120
64 TB = NS40,
NS480, NS40G,
NS-G2, VG2
128 TB = NS80,
NS960, NS80G,
NSX, NS-G8
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 55
Technical notes

Guideline/ Maximum tested comment


Specification value
File system See right column for 16 TB (hard limit, enforced) NX4, NS20, NS120, NS40,
size TB information per NS480, NS80, NS960, NS40G, NS-G8, NS80G, NSX,
Data Mover NS-G8, VG2, VG8, and all of VNX series
10 TB NS350
8 TB 514/514T Data Mover, NS500
When planning a file system, with respect to maximum
desired size, be sure to factor in the time required for
fsck, ACL checks, file system build and restore. This
guideline applies to both Fibre Channel and ATA drives.
File size 16 TB This hard limit is enforced and cannot be exceeded.
Number of Same as number of inodes in file system. Each 8 KB of
directories space = 1 inode.
supported per
file system
Number of 500,000 Exceeding this number will cause performance
files per problems.
directory
Maximum 256 million (default) This is the total number of files and directories that can
number of files be in a single VNX file system. This number can be
and directories increased to 4 billion at file system creation time but
per VNX file should only be done after considering recovery and
system restore time and the total storage utilized per file. The
actual maximum number in a given file system is
dependent on a number of factors including the size of
the file system.
Maximum 256 TB When quotas are enabled with file size policy, the
amount of maximum amount of deduplicated data supported is 256
deduplicated TB. This amount includes other files owned by UID 0 or
data GID.
supported

All other industry-standard caveats, restrictions, policies, and best practices prevail. This
includes, but is not limited to, fsck times (now made faster through multi-threading),
backup and restore times, number of objects per file system, snapshots, file system
replication, VDM replication, performance, availability, extend times, and layout policies.
Proper planning and preparation should occur prior to implementing these guidelines.
Table 6. Naming services guidelines
Guideline/Specification Maximum tested comment
value
Number of DNS domains 3 - WebUI Three DNS servers per Data Mover is the
unlimited – CLI limit if using WebUI. There is no limit when
using the command line interface (CLI).
Number of NIS Servers 10 You can configure up to 10 NIS servers in a

56 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Technical notes

Guideline/Specification Maximum tested comment


value
per Data Mover single NIS domain on a Data Mover.

NIS record capacity 1004 bytes A Data Mover can read 1004 bytes of data
from a NIS record.
Number of DNS servers 3
per DNS domain

Table 7. NFS guidelines


Guideline/ Specification Maximum tested comment
value
Number of NFS exports 2,048 per Data Mover You might notice a performance impact when
tested Unlimited managing a large number of exports using
theoretical max. Unisphere.
Number of concurrent 64K with TCP Limited by TCP connections.
NFS clients (theoretical)
Unlimited with UDP
(theoretical)
Netgroup line size 16383 The maximum line length that the Data
Mover will accept in the local netgroup file on
the Data Mover or the netgroup map in the
NIS domain that the Data Mover is bound to.
Number of UNIX groups 64K 2 billion max value of any GID. The
supported maximum number of GIDs is 64K, but an
individual GID can have an ID in the range of
0- 2147483648.

Table 8. Networking guidelines


Guideline/ Maximum tested comment
Specification value
Link 8 ports (ether Ether channel: the number of ports used must be a
aggregation/ether channel) power of 2 (2, 4, or 8). Link aggregation: any number
channel 12 ports (link of ports can be used. All ports must be the same
aggregation (LACP) speed. Mixing different NIC types (that is copper and
fibre) is not recommended.
Number of VLANs 4094 IEEE standard.
supported
Number of 45 tested Theoretically 509.
interfaces per Data
Mover
Number of FTP Theoretical value By default the value is (in theory) 0xFFFF, but it is also
connections 64K limited by the number of TCP streams that can be
opened. To increase the default value, change param
tcp.maxStreams (set to 0x00000800 by default). If you
increase it to 64K before you start TCP, you will not be

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 57
Technical notes

Guideline/ Maximum tested comment


Specification value
able to increase the number of FTP connections. Refer
to the Parameters Guide for VNX for File for parameter
information.

58 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Technical notes

Table 9. Quotas guidelines


Guideline/Specification Maximum tested value Comment
Number of tree quotas 8191 Per file system
Max size of tree quotas 256 TB Includes file size and quota tree
size.
Max number of unique groups 64K Per file system
Quota path length 1024

Table 10. Replicator V2 guidelines


Guideline/Specification Maximum tested value Comment
Number of replication sessions per 1365 (NSX)
VNX 682 (other platforms)
Max number of r 1024 This enforced limit includes all
eplication sessions per Data Mover configured file system, VDM, and
copy sessions.
Max number of local and remote 682
file system and VDM replication
sessions per Data Mover
Max number of loopback file 341
system and VDM replication
sessions per Data Mover

Table 11. Snapsure guidelines


Guideline/Specification Maximum tested value Comment
Number of checkpoints per file 96 read-only Up to 96 read-only checkpoints
system 16 writeable per file system are supported as
well as 16 writeable checkpoints.

On systems with Unicode enabled, a character might require between 1


and 3 bytes, depending on encoding type or character used. For example,
a Japanese character typically uses 3 bytes in UTF-8. ASCII characters
require 1 byte.

Capacity guidelines

VNX for File capacity limits


Following is a list of the version 7.0 VNX for file capacity limits. Refer to
the E-Lab™ Interoperability Navigator, which is updated monthly, for
the most up-to-date capacity limits.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 59
Documentation

Table 12 VNX for File version 7.0 capacity limit


VNX5300 VNX5500 VNX5700 VNX7500 VG2 VG8
Usable IP storage 200 TB 256 TB 256 TB 256 TB 256 TB 256 TB
capacity limit per blade
(all disk types and
3
uses)
Max FS size 16TB 16TB 16TB 16TB 16TB 16TB
Max # FS per 2048 2048 2048 2048 2048 2048
4
DM/Blade
Max # FS per cabinet 4096 4096 4096 4096 4096 4096
Max configured 1024 1024 1024 1024 1024 1024
replication sessions per
DM/blade for Replicator
2
v2
Max # of checkpoints 96 96 96 96 96 96
1
per PFS
Max # of NDMP 4 8 8 8 4 8
sessions per DM/blade
Memory per DM/blade 6GB 12GB 12GB 24GB 6GB 24GB
1. PFS is production file system
2. A maximum of 256 concurrently transferring sessions are supported per DM
3. This is the usable IP storage capacity per blade. For overall platform capacity, consider the type and size of
disk drive and the usable Fibre Channel host capacity requirements, RAID group options and the total
number of disks supported
4. This count includes production file systems, user-defined file system checkpoints, and two checkpoints for
each replication session.

Documentation

VNX OE for File version 7.1 documentation


EMC provides the ability to create step-by-step planning, installation,
and maintenance instructions tailored to your environment. To create
VNX customized documentation, go to: https://mydocs.emc.com/VNX.

Documentation updates

Multibyte support for VNX data elements


In the VNX management interfaces, multibyte support allows users to
input, store, and display multibyte characters. Users can input and view
VNX object fields in their native language. The multibyte feature is
supported since Celerra NAS 5.6 and later.

60 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Software media, organization, and files

The following data elements are enabled with multibyte support and
also support the Unicode 3.0 standard:
 CIFS share name
 CIFS share comment
 CIFS export path
 Tree quota path
 Tree quota comment
 Quota user name
 CIFS server netbios name
 CIFS server computer name
 CIFS server alias
 CIFS server comment
 CIFS domain name
 CIFS workgroup
 Organizational unit (OU) name
 DFS root name
 CDMS source share name
 CDMS local path
 CDMS source export path
 Mount point name
 File system name
 Checkpoint name
 NFS export name
 NFS export path

Software media, organization, and files


The following table lists the applicable software media for this product
version:
Table 13. Available software
Part number Description
453-005-676 VNX FILE SOFTWARE 7.1.X DVD IMAGE

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 61
Installation and upgrades

Installation and upgrades

VNX for File installation process


This section lists some facts you should know about the VNX for File and
the installation and configuration process before proceeding further.

How to prepare for VNX for File installation


To prepare for VNX for File installation and configuration, complete the
following tasks:
1. Perform the pre-site installation tasks as required by EMC to
complete the installation and connectivity of the VNX for file. Tasks
include preparing electrical facilities, wiring the network, adding a
telephone line, checking environmental conditions and related
requirements, as stated in the Professional Services Statement of
Work (PSSOW).

Note: For a copy of the PS-SOW document, contact your Professional


Services Account Team. For examples of VNX for File network topologies,
refer to the Configuring and Managing Networking for VNX technical module.

2. Configure your environment for UNIX clients, Microsoft Windows


clients, or a combination of Windows and UNIX clients, as
applicable.
3. Complete network assessment to ensure proper performance and
protocol configurations. (Optional EMC services can be ordered to
assist with this process.)

VNX for File installation and configuration


EMC Customer Service or the customer installs the VNX for File
hardware a process that includes the physical setup, cabling, power
application and diagnostic testing of the VNX for File.
Next, EMC Professional Services or an EMC partner might configure and
integrate the VNX for file. For example, for a VNX for File with a
Symmetrix system, this process typically includes the following tasks:
 Coordinating the activities to enable installation, cabling, and
connectivity to system cabinets
 Loading and configuring the VNX for File software
 Creating, mounting, and exporting file systems
 Configuring network protocols

62 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Installation and upgrades

 Integrating with a supported, existing user authentication


environment
 Configuring standby Data Mover(s), if applicable
 Configuring and demonstrating system management and
administration tools
EMC Professional Services can perform additional VNX for File
configuration tasks, such as host provisioning (with VNX for File MPFS),
backup protection, and network connectivity, depending on the
individual EMC customer agreement defined in the PSSOW. These
services are part of the EMC Network-Attached Storage Design and
Implementation service offering, which is designed to provide
continuous technical expertise as you manage your organization’s
growing network storage needs. For more information about this service
offering, contact your EMC Customer Support representative.
After EMC installs, configures, and tests the VNX for File, it is fully
operational and ready to support networked storage operations.

NAS and VNX for File and Block operating environment upgrades
EMC requires VNX for File upgrades to be performed before the VNX
for Block operating environment is upgraded on any attached VNX for
Block systems.
The reason for this is to maintain compatibility between the storage API
on the Control Station and the VNX for Block operating environment.
The API is part of the VNX for File management software and is used to
gather data about the backend such as statistics, health, and
configuration.
If the VNX for Block operating environment is upgraded first, the API
might encounter issues while communicating with the new VNX for
Block operating environment. Upgrading VNX for File first allows the
API to have limited backward compatibility with the VNX for Block
operating environment code.

Reboot required at upgrade


VNX OE for File
The VNX OE for File software is comprised of two installation
components, a Linux package and a VNX OE for File software package.
The software currently running on the VNX depends on the File upgrade
software versions to determine the number of Control Station and Data
Mover reboots required and whether Data Mover reboots can be
scheduled to a later time after the upgrade is complete.
The VNX for File software runs on the Data Movers and is part of the
VNX OE for File software package. The new version of VNX for File
EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 63
Installation and upgrades

operating system is loaded and run on the Data Movers only after a Data
Mover boot.
Control Station rebooting
Most software upgrades require a Control Station reboot. When
upgrading VNX for File software, if either of the first two digits of the
new version number change (for example, 6.0.x to 7.0.x), the Control
Station requires rebooting.
At the beginning of upgrade, the system information section lists
whether the Control Station reboot is mandatory. Note that this initial
output is long and might scroll off the screen. You will be prompted
whether to continue the upgrade after all the upgrade information is
displayed.
If you enter no, the upgrade stops, and you are returned to the command
prompt.
===========System Information===========
Install Manager Version: 6.0.34-4
Install Manager Command:
/celerra/upgrade/pkg_6.0.34.4/install_mgr
Starts at: Thu Jun 3 10:36:56 2010
From version: 5.6.49-1
To: 6.0.34-4
Dual Control Stations: yes
Slot: slot_0
Blade slot(s): 2, 3, 4, 5
Cabinet family: NS
Cabinet type: NS-HAMMERHEAD
Control Station reboot: multiple (mandatory)
Blade reboot: 1 time (mandatory)
Total number of attempts: 0
=========================================
.
.< other information is posted here>
.
Do you wish to continue with the upgrade now [ yes or no ]?
> yes

64 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Installation and upgrades

Data Mover rebooting


The Data Movers require a reboot in order to run the new version of the
VNX for File operating system. When upgrading VNX for File software,
if either of the first two digits of the new version number change (for
example, 6.0.x to 7.0.x), the Data Mover requires rebooting.
The system information screen is the same as the information in the
Control Station rebooting screen.
Limited scheduling of the Data Mover reboot exists. An estimated time
for when the Data Mover reboot will happen is shown at the beginning
of upgrade:
==============Estimated Time for Services ===============
Current Time: 10:36
Estimated Time when NAS service will be stopped: 10:38
Estimated Time when Data Movers will be reset: 11:28
Estimated Time when NAS service will be restarted: 11:39
Estimated Time when upgrade will be complete: 11:50
==================================================
The Upgrade Data Movers task prompts before it reboots the standby
Data Movers. It then provides a menu to reboot the primary Data
Movers similar to the following:
==================================================
11:58 [ 46/70 ] Upgrade Data Movers 7 minutes
Start at: Thu Jun 3 11:58:38 2010
All servers must now be rebooted.
Ready to reboot the Standby Data Mover (3). Press the ENTER
key to begin...
The following server(s) need to be rebooted to run the new
release:
2 ) server_2
Enter slot number(s) or ALL to select server(s) for reboot:
==================================================
When upgrading VNX OE for File, if both of the first two digits of the
new version of software remain the same (for example, 7.0.x to 7.0.y),
you might delay the rebooting of the Data Movers.
The system information screen is the same as the information in the
Control Station rebooting example except for the following:
Data Mover reboot: 1 time (advisory)

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 65
Installation and upgrades

The Upgrade Data Movers task asks if you wish to reboot the Data
Movers. If you enter yes, you will be prompted to press ENTER to reboot
the standby Data Movers, then prompted to reboot the primary Data
Movers. If you enter no, the Data Movers continue running the current
(pre-upgrade) version of VNX software until they are rebooted.
=================================================
12:29 [ 44/67 ] Upgrade Data Movers7 minutes
All servers need to be rebooted to run the new release.
Do you wish to reboot them now? [yes or no]:
Ready to reboot the Standby Data Mover (3). Press the ENTER
key to begin...
The following server(s) need to be rebooted to run the new
release:
2 ) server_2
Enter slot number(s) or ALL to select server(s) for reboot:
Waiting for ping response from server_2 ... :up (0 secs)
=================================================

Schedules during upgrades


As part of the upgrade procedure, schedules that run between midnight
and 1:00 A.M. might lose those run times. This affects only schedules
that run every X hours of the day (X being from 1 through 12), and not
schedules that run at specific hours of the day. This is a known problem
and can be corrected by modifying the affected schedules after the
upgrade.

Upgrade requirements
Existing read/write-able file system must have 128K minimum free
space prior to upgrading to VNX for File version 7.0.

Block OE upgrades
Occasionally, VNX for Block storage connected to a VNX for File
requires a software upgrade. When upgrading Block OE software, do not
run heavy loads on the VNX for File, as operations may be extremely
slow or interrupted.
Block OE software cannot be upgraded unless the Control Station
software is upgraded first. Ignoring this rule might make the VNX
unmanageable by the VNX for File.
 VNX for Block upgrades cannot be made unless the system is
running a compatible release of VNX for File software.

66 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes
Troubleshooting and getting help

 A warning will appear when you upgrade the VNX for File
software if the VNX for Block software needs to be updated. If you
receive this warning, finish upgrading the VNX for File software
and then upgrade the VNX for Block software as soon as possible to
avoid compatibility issues.

Consult the E-Lab Interoperability Navigator at


http://Support.EMC.com for all software interdependencies.

Troubleshooting and getting help

Where to get help


EMC support, product, and licensing information can be obtained as
follows:
Product information: For documentation, release notes, software
updates, or for information about EMC products, licensing, and service,
go to EMC Online Support (registration required) at:
http://Support.EMC.com
Troubleshooting: Go to EMC Online Support. After logging in, locate
the appropriate Support by Product page.
Technical support: For technical support and service requests, go to
EMC Customer Service on EMC Online Support. After logging in, locate
the appropriate Support by Product page and choose either Live Chat or
Create a service request. To open a service request through EMC Online
Support, you must have a valid support agreement. Contact your EMC
sales representative for details about obtaining a valid support
agreement or to answer any questions about your account.

Note: Do not request a specific support representative unless one has been
assigned to your particular system problem.

EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes 67
Troubleshooting and getting help

Copyright ©2012 EMC Corporation. All Rights Reserved. Published in the USA.
Published December 2012
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC
CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND
WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY
DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires
an applicable software license.
EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC
Corporation in the United States and other countries. All other trademarks used herein are
the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to the technical
documentation and advisories section on the EMC online support website.

68 EMC VNX Operating Environment for File Version 7.1.56.5 Release Notes

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