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Dashboard

Central Division

% of on time departures Ticket price differential Time planes wait at gate


% of on time departures Ticket price differential Time planes wait at gate

90.00% $ 70.00 40.00

85.00% 35.00
$ 65.00

80.00% 30.00
$ 60.00

75.00% 25.00
$ 55.00

70.00% 20.00
F e 18

M 8

Ap 8
M 18

Ju 8

Ju 8
Au 8
S e 18

O 8
N 18

D 18

Ja 8
F e 19
19

F e 18

M 8

Ap 8
M 18

Ju 8

Ju 8
Au 8
S e 18

O 8

ov 8
D 18

Ja 8
F e 19
19
$ 50.00
1
-1

-1

1
l- 1

-1

1
-1

-1

1
l- 1

1
-1

-1
n-
b-

r-

n-

g-
p-

-
-

n-
b-

n-
b-

r-

n-

g-
p-

n-
b-
ar

ar
ct

ec

ct

ec
ay

ov

ay
Q1-2018 Q2-2018 Q3-2018 Q4-2018
Ja

Ja

N
Actual Target Actual Target Industry Target Actual

Upward Air Feb-19 Report ClearPoint Briefing Book Generated 09/05/2019 6:15:59 am, Page 1
% of tickets with direct routes % of highly satisified employees % of employees who see themselves at Upward for 5+ years
% of tickets with direct routes % of highly satisified employees % of employees who see themselves at Upward for 5+ years

65.00% 100.00%

50.00%
75.00% 40.00% 60.00%
60.00%
30.00% 70.00%

50.00%
55.00% 20.00% 80.00%

25.00%

50.00% 10.00% 90.00%


59.00%
F e 18

M 8

Ap 8
M 18

Ju 8

Ju 8
Au 8
S e 18

O 8
N 18

D 18

Ja 8
F e 19
19
0%
1
-1

-1

1
l- 1

-1
n-
b-

r-

n-

g-
p-

-
-

n-
b-
ar

ct

ec
ay

ov

Q4-2018
Ja

0% 100.00%
Actual Target Actual Unsatisfied Employees

% increase in employee wages Net Profit % of population served within 15 miles


% increase in employee wages Net Profit % of population served within 15 miles

20.00% 66.00%

2015

10.00%
64.00%
2016

2017 0%
62.00%

2018 -10.00%
F e 18
M 18
Ap 8
M 8

J u 18

Ju 8
Au 8
S e 18
O 18
N -18
D 18

J a 18
F e 19
19
60.00%
-1
r-1

1
l- 1
n-
b-

-
n-

g-
p-

-
-
n-
b-
ar

ct

ec
ay

ov
0% 1.00% 2.00% 3.00% 4.00% 5.00% Q1-2018 Q2-2018 Q3-2018 Q4-2018
Ja

Actual Target Target Actual Actual Target

Upward Air Feb-19 Report ClearPoint Briefing Book Generated 09/05/2019 6:15:59 am, Page 2
Revenue Expenses Internal cost per flight
Revenue Expenses Internal cost per flight

$ 4,000.00 $ 3,000.00 $ 8,000.00

$ 3,000.00 $ 2,750.00
$ 7,500.00

$ 2,000.00 $ 2,500.00

$ 7,000.00
$ 1,000.00 $ 2,250.00

$ 0.00 $ 2,000.00 $ 6,500.00


F e 18
M 18
A p 18
M -18

J u 18

Ju 8
Au 8
S e 18
O 18
N -18
D -18
J a 18
F e 19
19

F e 18
M 18
A p 18
M -18

J u 18

Ju 8
Au 8
S e 18
O 18
N -18
D -18
J a 18
F e 19
19

F e 18
M 18
A p 18
M 8

J u 18

Ju 8
Au 8
S e 18
O 18
N -18
D -18
J a 18
F e 19
19
1
l- 1

1
l- 1

r-1

1
l- 1
n-
b-

-
n-

g-
p-

-
n-
b-

n-
b-

-
n-

g-
p-

-
n-
b-

n-
b-

-
n-

g-
p-

-
n-
b-
ar

ar

ar
ct

ec

ct

ec

ct

ec
ay

ov

ay

ov

ay

ov
Ja

Ja

Ja
Actual Target Actual Target Actual Target

# of A-list priority customers Flight Cancellations


# of A-list priority customers Flight Cancellations

$ 20,000.00 600

$ 15,000.00

400

$ 10,000.00

$ 5,000.00 200

$ 0.00
F e 18
M 18
A p 18
M 8

J u 18

Ju 8
A u 18
S e 18
O 18
N -18
D -18
J a 18
F e 19
19

0
r-1

1
n-
b-

-
n-

l-
g-
p-

-
n-
b-
ar

ct

ec
ay

ov

Q1-2018 Q2-2018 Q3-2018 Q4-2018


Ja

Actual Target Actual Target

Upward Air Feb-19 Report ClearPoint Briefing Book Generated 09/05/2019 6:15:59 am, Page 3