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The year is wrapping up quickly. Do you have your budget set for 2011? The buzz is … should
Volume 2, Issue 3 you or shouldn’t you budget for postage increases? Just this morning, I received word the USPS
November 2010 has filed an appeal with the U.S. Court of Appeals for the D.C. Circuit on the September 30,
2010, ruling of the PRC denying the Postal Service exigent price request. Who knows what will
happen in 2011, so prepare, my mailing industry colleagues!
MSMA is dedicated to the Our “Tailgate for Success” event on October 13th was a complete success. Congratulations to
Professional Advancement Anna Knue for winning the Garmin GPS system drawing. For each meeting you attended in 2010,
of the Mail Distribution you received a ticket chance for that meeting. We really appreciated
Industry. the vendors who supported this Connie’s event and donated numerous door
giveaways. It was exciting.
Our speaker, Mark Fallon from
Cameo The Berkshire Company, presented
Ohio Valley MSMA “The Power of Networking.” Areas Mark covered were: Why
P.O. Box 14567 Network, Who Can Network, Where Do You Network, and How
Cincinnati, Ohio 45250-0567 Do You Network. Networking is a MUST in order to be successful. By
www.ohiovalleymsma.org now, you have received Mark’s email inviting you to be a guest at his
next teleseminar on November 18th regarding “Setting Goals for
Yourself & Your Organization.” Here is a quote I took from Mark’s
message, “Spend time finding why someone is great!” Check out
Upcoming Events Mark’s article in our Guest Speaker column. Mark converted--he
is now a Buckeye fan and also learned a new game with his stay in
December – tbd Ohio, cornhole. Thank you, Mark, for a job well done!
I want to personally thank Tom Parker for all the work he put into this and all who attended. I
Feb. 8, 2011 – tbd received more feedback from this meeting than many others so we must have done something
right. Check out the photos from our “Tailgate for Success” event.
Mar. 1-3, 2011 Congratulations to W&S associates: Amy Helmer, Vanessa Lee, Shelli Riedman, Dan Wernery
MailCom Spring 2011 in and Trina Whittemore, for achieving your MDC certification!
Washington, DC Networking of the future is changing fast. You have the online networks such as LinkedIn,
Facebook, and Twitter. We hope to schedule a meeting in December about social networking. In
the meantime, please get LinkedIn and add the “Mail Systems Management Association Ohio
Apr. 12, 2011 – tbd Valley” group to your page.
Be a Chapter volunteer! There’s a lot of pleasure donating time to an organization in your field.
May 1-4, 2011 This is a great avenue to network and gain many resources. If you are interested in serving on a
National Postal Forum in committee (meeting registration, newsletter, etc.) or a potential board seat, please contact me.
San Diego, CA
An Ohio Valley MSMA Thank You! to:
Addresser Based Systems | Bowe Bell + Howell | Kern International President
Jun. 14, 2011 – tbd Midwest Direct | Neopost Hasler | Pitney Bowes | Pitney Bowes Presort Services
Tension Envelope Corp. | United Envelope | United Mail | UPS Mail Innovations
U.S. Postal Services | WITS Internal Tracking System
Aug. 9, 2011 – tbd
MAILCOM 2011 Alert! Make your reservation early to guarantee accommodations in the Washington Hilton (host hotel).
Need to Obtain Your Credentials? MSMA established the Certified Mail and Distribution Systems Manager (CMDSM) and the
Certified Mail and Distribution Systems Supplier (CMDSS) programs to recognize mailing industry professionals. Individuals are
evaluated, tested and certified on the body of technical knowledge, sales skills and management skills for the profession.
To apply to take either exam scheduled for February 28th during MAILCOM 2011 in Washington, DC, submit a hardcopy application
along with back-up documentation to: MSMA Education Committee, PO Box 1145, N. Riverside, IL 60546-1145. You can also
e-mail your application and documentation to Barbara Fahy. Submissions must be received prior to January 25, 2011. The CMDSM
and CMDSS application fees are $475 for Members and $675 for Non-Members. Exams consist of 135 multiple-choice and five essay
questions. It is a timed; four-hour exam requiring a score of 75% or more to achieve credentialing in either program. Both exams will
be administered on Monday, February 28, from 10:00 to 2:30.
The new updated CMDSM/CMDSS Study Guide is also now available and may be ordered through the MSMA National Website. To
participate in an eight-week study group to prepare for the exams, contact Barbara Fahy, MSMA Executive Administrator.
Anna Knue
Anna Knue, United Mail
Member name, organization, job title and contact information (phone &/or email)?
Anna Knue, United Mail, Vice President Sales, (513) 242-5100, aknue@united-mail.com
What does it mean to you to be a member of MSMA?
The MSMA provides me the opportunity to learn about industry trends, enhance my knowledge and education, and network with my
peers.
How does membership in the MSMA assist your professional development?
Naturally, through education. Many years ago, I achieved my CMDSM. This type of certification elevates the professionalism of our
trade.
How did you get involved in the MSMA?
I have been a member for so long, I am not sure how or who introduced me … possibly through the PCC.
How did you get interested in/involved in the mailing industry?
I was an Operations Manager at First National Bank (a/k/a Star Bank, First Star, now US Bank) when a position managing their
Corporate Mail Center became available, I decided to take the job. Back then they had 5-digit barcodes. I remember my postal rep
explaining we would soon be going to 9-digit zip codes and thinking “no way!” Lol. I guess I am showing my age. 18 years ago, I
went to work for United Mail. I was studying to be a CPA. Somewhere along the way, I decided the mailing industry and sales was
way more fun than Accounting.
What are the key responsibilities of your job?
My key responsibilities are working with current and potential customers helping to find solutions to their direct communication and
mailing needs. Consumers and businesses are diverse. Some prefer mail, some prefer electronic communication, and others prefer a
hybrid of both. My job is to listen to my customers, ask questions, and propose solutions which work best for their situations. Mail
and one-on-one communication is way more complicated than it used to be.
What has been your most memorable experience in the mailing industry?
Probably taking the CMDSM test. Possibly, most recently educating customers on Move Update and educating them it is a
requirement now.
What tips do you have for new participants in the mailing field?
Good Luck. Just kidding! Get involved with associations such as the PCC and MSMA, get to know the individuals at the USPS, and
take seriously networking with your peers