Sample Chronological and

Functional Resumes
Sample: Chronological Style Format

Thomas Springs
1357 West Avenue, #307, Saint Paul, Minnesota 55101
651-555-2000 thomasjsprings@yahoo.com

PROFESSIONAL SUMMARY:

A motivated, team oriented individual with strong experience and skills in:
● Effective Communication ● Solution Based Problem Solving
● Time Management ● Typing at 35 WPM
● Microsoft Office ● Spanish – Written and Spoken

PROFESSIONAL EXPERIENCE:

Customer Service Representative May 2004 – Present

Johnson Products, Minneapolis, Minnesota
• Promptly answered an average of 150 client questions on a daily basis, and efficiently resolved their
problems and issues to their satisfaction and according to standardized policies and procedures.
• Effectively managed the company’s customer care system, assuring all data was entered accurately and
completely in a proprietary software system.

Janitor/Environmental Services February 2003 – April 2004

Top Janitors, Hastings, Minnesota
• Efficiently executed all floor care, including tiled and carpeted surfaces, as well as sanitized and stocked
restrooms, assuring all company cleanliness and productivity standards were achieved.
• Professionally completed light maintenance for multiple unit apartment and commercial buildings, including
carpentry, plumbing, and electrical work.

Self Employed April 1999 – October 2002

Thomas’s Lawn Care Service, Saint Paul, Minnesota
• Operated a full service lawn care company servicing 48 clients on a monthly basis.
• Successfully developed and achieved an extensive business plan, assuring all revenue and expense goals
were attained.

EDUCATION:

High School Diploma

Abraham Lincoln High School, Sacramento, California

VOLUNTEER EXPERIENCE:

Tutor 2008 - Present

Boys and Girls Club, Saint Paul, Minnesota
• Improved math and reading skills to the required grade level for 27 high school sophomores over an 8
month period.
• Managed the intake process for all new students, and organized their account information utilizing Microsoft
Excel.

This work was created by PPL.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are free to copy, distribute, transmit, and
adapt this work provided that this use is of a non-commercial nature, that any subsequent adaptations of the work are placed under a similar license, and
that appropriate attribution is provided where possible.
Sample: Functional Style Format

Thomas Springs
1357 West Avenue #307
St. Paul, MN 55000
651-555-2000
thomasjsprings@yahoo.com

Objective: To obtain a position at a landscaping company where I can utilize my experience as a

groundskeeper, as well as my customer service and organizational skills, to help a small business thrive.

Customer Service Experience

• Entered data into online system quickly and accurately
• Answered client questions promptly and accurately
• Resourcefully resolved problems according to standardized procedures
• Managed customer care system and ensured all queries received responses

Grounds Keeping and Janitorial Experience

• Washed, waxed, and buffed floors
• Vacuumed carpets, removed snow
• Stocked and cleaned restrooms
• Performed light maintenance in multi-unit apartment buildings and commercial buildings
• Provided lawn care, including cutting grass, edging, weed reduction, and fertilizing
• Ensured service was performed on time and exceeded customer expectations
• Kept accurate records on customer accounts, billing, etc.
• Interviewed and trained new employees

Warehouse Experience
• Loaded and unloaded shipments from trucks using forklift
• Checked invoices to ensure all products delivered
• Organized products in warehouse according to shipment number

Employment History

Salvation Army, Minneapolis, MN Nov 2004- Present

Dock worker

Top Janitors, Hastings, MN Oct. 2003 – Oct. 2004

Janitor

Thomas’s Lawn Care, St. Paul, MN June 1999 – Oct. 2003

Self-Employed

This work was created by PPL.

This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. You are free to copy, distribute, transmit, and
adapt this work provided that this use is of a non-commercial nature, that any subsequent adaptations of the work are placed under a similar license, and
that appropriate attribution is provided where possible.