Académique Documents
Professionnel Documents
Culture Documents
1, 2005
Mark Schlesinger
Yale University and Rutgers University
This article evaluates the predictive value of a new theory for understanding public support
for alternative solutions to policy problems, which we call policy metaphors. A policy
metaphor represents a particular form of cognitive framing that makes use of commonly
understood social institutions and judgments about their effectiveness to form “arche-
types” against which proposed solutions to new policy problems are compared. We test the
extent to which both understanding of and preference for particular policy frames predicts
the nature and strength of policy choices by a representative sample of the American public.
After controlling for factors that past research has shown to be important in understand-
ing public opinion, including general partisan and ideological attitudes, self-interest, polit-
ical values, and emotions, the cognitive frames specified by the general theory of policy
metaphors are shown to strongly predict public support for hypothetical solutions to three
different policy problems. These frames also predict support for President Clinton’s
1993–94 health care reforms after controlling for those same conventional predictors. Most
importantly, we demonstrate that these cognitive frames help constrain the beliefs of even
the least politically aware members of the general public. Discussion centers on the impli-
cations of this new approach for understanding public opinion.
KEY WORDS: Policy Metaphors, public opinion, cognitive frames, health care reform
One of the primary tasks of political science research over the past few
decades has been to learn how people make sense of public affairs. In a repre-
sentative democracy the most direct way a citizenry can influence public policy
is by voting for political leaders who support their own policy goals. Except in
rare circumstances, however, the general public is gloriously ignorant of all but
the broadest outlines of how any politician proposes to solve different political
77
0162-895X © 2005 International Society of Political Psychology
Published by Blackwell Publishing. Inc., 350 Main Street, Malden, MA 02148, USA, 9600 Garsington Road, Oxford, OX4 2DQ
78 Lau and Schlesinger
problems, and oftentimes even ignorant of the broad outlines (Kinder, 1998;
Kinder & Sears, 1985). Few people are aware of what the government is actually
doing about most social problems, much less what politicians are suggesting as
alternative solutions to those problems, nor what anyone is proposing to do in the
future (Delli Carpini & Keeter, 1996; Neuman, 1986). And while most elites seem
to have reasonably coherent political ideologies, the general public is largely
“innocent” of similar ideological understandings of public policy (e.g., Converse,
1964; Jennings, 1992). This makes the task of understanding public opinion no
easier for politicians than it is for political scientists.
This evidence raises an important dilemma for students of public opinion and
democratic theorists alike: must we conclude that public opinion does not in any
real sense constrain public policy? Recent evidence suggests not. Public opinion
at the aggregate level seems to track—and sometimes even lead—policy change
by those in government (Page & Shapiro, 1992). But this evidence changes the
dilemma into a paradox. How can aggregate public opinion “constrain” public
policy if individual public opinions are so unconstrained themselves? As Converse
(1996) points out, the simplest way to reconcile microlevel and macrolevel find-
ings is to assume that on any given issue the majority of people offering an opinion
on a survey are in fact expressing a random “nonattitude,” so long as at least some
of the public has formed thoughtful, reasonably stable opinions about that public
policy issue, opinions which can be revised in response to changing world
conditions. And more sophisticated members of the public are more likely to base
their policy assessments on ideological considerations (Jennings, 1992).
But such a reconciliation of micro- and macrolevel data is inconsistent with
several types of evidence on attitude formation among the American public. First,
a substantial body of research suggests that the public’s attitudes towards policy
are widely held and constrained through systematic reasoning, albeit using a logic
little related to conventional measures of ideology (Feldman & Zaller, 1992;
Gamson, 1992; Graber, 1984; Iyengar, 1991; Mondak, 1994; Nelson & Kinder,
1996; Stafford & Warr, 1985). Second, less informed segments of the public do
not simply make decisions randomly (Bartels, 1996). This suggests that it is also
important to understand the factors influencing attitudes among less politically
sophisticated citizens. We are then left with seeking a nonideological explanation
for how people make sense of public policy issues.
Over the years political scientists have explored many alternative explana-
tions to ideology. Among others, the field has considered cognitive schemata (Lau,
Smith, & Fiske, 1991; Lodge & Hamill, 1986) and other information processing
heuristics (Mondak, 1993; Lau & Redlawsk, 2001; Sniderman, Brody, & Tetlock,
1991), cultural values (Feldman, 1988; McClosky & Zaller, 1984), emotions
(Conover & Feldman, 1986; Marcus, 1988; Marcus & MacKuen, 1993), frames
(Gamson, 1992; Gamson & Modigliani, 1989; Nelson & Kinder, 1996), political
symbols (Edelman, 1971; Kinder & Sears, 1981; Sears, Lau, Tyler, & Allen,
1980), and self-interest (Sears et al., 1980; Sears & Funk, 1991). Each of these
Policy Metaphors 79
Policy Metaphors
1
This hypothesized reasoning process can perhaps best be explained by illustration. Consider the claim
that a socially valued good or service (safe housing, a decent income in retirement, adequate medical
coverage) ought to be considered a “societal right” (Glendon, 1991; Scheingold, 1974). Advocates
of this position are not in fact claiming that these things are literally rights, in the sense that they
are enumerated in federal or state constitutions as necessary conditions of citizenship. But they are
arguing that these goods or services ought to be treated as if they were a right, that is, should have
the same moral salience as those things which are in fact rights (e.g., freedom of speech, counsel
80 Lau and Schlesinger
Our earlier work (Schlesinger & Lau, 2000) focused on establishing the
“coherence” of policy metaphors, demonstrating that coherence is distinct from
support for a particular institutional arrangement or template, and determined the
compatibility among five policy metaphors applied to health care. To do this, we
conducted a series of intense interviews (including elaborate sorting activities)
with a convenience sample of 169 elites and members of the general public. One
of the most striking findings from our earlier research was that policy metaphors
constrained the beliefs of even the least sophisticated members of the general
public. Of course the generality of this finding is limited by the relatively small
and nonrepresentative sample upon which it is based.
In this article, we extend our analysis to explore the usefulness of this
approach for understanding the American public’s choices among policy alterna-
tives, using data from a representative 1995 survey of public opinion toward
reform of the U.S. health care system. By turning to survey data, however, we
lose the ability to distinguish between metaphorical reasoning and other familiar
approaches to studying public opinion, particularly the notion of “frames” as the
term is commonly employed in political science. Unfortunately there appear to
be almost as many definitions of “frames” and beliefs about how they influence
public opinion as there are researchers using the term (Nelson, Oxley, & Clawson,
1997), but they all agree that frames give meaning to key features of some topic
or problem, which is one of the primary roles played by policy metaphors.
Thus it is nearly impossible to distinguish between the different conceptions
of policy metaphors and frames using cross-sectional survey data. We will there-
fore limit our empirical concerns to asking what frames are available for under-
standing a particular policy domain, and whether those policy metaphors/message
frames can help explain policy preferences, beyond the standard set of predictors
usually invoked to explain public opinion: social location, partisanship and ide-
ology, self-interest, and political values. We will employ the term “cognitive
frame” as a reasonable compromise between our theory and the more typical
meaning of “frame” in the political science and communications literatures.
To examine the extent to which cognitive frames help people understand and
form opinions about different policy alternatives, we need to determine the
for criminal proceedings; see Dougherty, 1989). More concretely, claiming a particular good or
service as a societal right suggests that the claims are universal, and that it is the obligation of gov-
ernment to ensure that the good or service is universally available to all citizens (Stone, 1988).
Reasoning of this sort is metaphorical in two senses. First, it compares policies in the problem area
to a set of ideals, in this instance, to the image of what rights stand for in the American ethos. Second,
it compares the problem area to other domains in which policies exist which try to operationalize
rights. Thus, when Harris Wofford successfully campaigned for a Senate seat in Pennsylvania in
1991, he powerfully appealed for a right to health care by claiming that a country that could guar-
antee criminals a lawyer for their day in court ought to be able to guarantee its citizens that they had
access to adequate health services (Hacker, 1997).
Policy Metaphors 81
relevant set of cognitive frames which the public was likely to draw upon to help
them decipher the complexities of alternative solutions. This is no small task, and
we do not claim that the same set of frames/metaphors are relevant to all policy
domains. How people understand most foreign policy issues, for example, is likely
to be very different from how they understand most domestic policy issues. When
we began working on this project a decade ago (in the early years of the Clinton
administration), the most important policy problem facing the national govern-
ment was health care reform. There was widespread acceptance that some gov-
ernment intervention into health care is warranted, but much debate over the
appropriate form of that action (Yankelovich, 1995). Because both authors have
long-standing interests in health policy, we decided to focus this research on health
care reform.
In order to determine the relevant set of frames employed to understand health
care reform, we turned to the historical record. We drew primarily on material
that documents the perspectives of policy elites,2 including numerous histories of
the evolution of the American health care system (Garland, 1961; Grob, 1994;
Katz, 1986; Kramer, 1981; Meckel, 1991; Raffel & Raffel, 1984; Rosen, 1983;
Rosenberg, 1987; Rosner, 1982; Rothman, 1978, 1980; Starr, 1982; Stevens, 1971,
1982; Weisman, 1998), supplemented for the twentieth century with a content
analysis of 54 Congressional hearings on health care reform, drawn from between
1921 and 1994. This review of documented positions of political elites on the
appropriate role of government in American medicine identified five dominant
cognitive frames:
1. Health care as a societal right, available (at least to some extent) for all
citizens of the country, with the terms of availability determined collectively
for the nation as a whole;
2. Health care as a community obligation—a collective responsibility only for
those sick and infirm who live in one’s community, with the standards of
appropriate treatment determined independently by each locality;
3. Health care as an employer responsibility, a variant of the community frame
where the collective responsibility is defined by one’s employment arrange-
ments rather than by the locality in which one lives;
4. Health care as a marketable commodity, distributed according to a person’s
ability to pay for medical services, with the standards of care determined by
individual choice and market forces; and
5. Health care as a professional service, allocated according to scientifically
determined standards of need, with the nature of appropriate treatment
determined by individual clinicians based on the norms of their professional
training.
2
Arguably, these elite conceptions will be reflected in subsequent public opinion, either because the
elite views diffuse to the general public (Zaller, 1992), or because elite and public perspectives are
mutually influential (Page & Shapiro, 1992).
82 Lau and Schlesinger
Each of these cognitive frames can be traced to different eras in which they
were discussed and communicated by policy makers.3 These periods of dominance
should not be taken as evidence that one frame ever completely displaces the
others, however. Even in eras in which one frame was most influential among
policy makers, strains of the other frames persisted, often in parts of health care
that were less in the mainstream.4 Evidence suggests that all five perspectives play
some role in contemporary health policy, at least as it is discussed by policy
experts. But does the general public use these same cognitive frames in their inter-
pretation of health policy issues?
Method
to be interviewed, and 27 broke off the interview (which on average lasted over
35 minutes) before completion. This resulted in 1522 successful interviews, with
an overall completion rate of 69%. 259 willing respondents were eliminated
because a 50% male quota was established, and people contacted in the home are
disproportionately female. Some basic characteristics of this sample are listed in
Table 1.6
Our basic strategy during the interview was to present respondents with alter-
native solutions to a number of public policy problems that each embodied what
we believed to be the crucial aspects of one of the five cognitive frames identi-
fied above. For example, near the beginning of the survey all respondents were
told “People talk about a number of ways of changing how we pay for and deliver
6
Interviews were conducted by the firm of Schulman, Ronca, and Bucuvalas, Inc. The overall sam-
pling frame involved 4184 apparently valid phone numbers, of which 1593 (38%) were numbers
where the appropriate individual could never be contacted during the time the interview was in the
field. Of these noncontacts, the large majority (946) were numbers where there was no answer after
six call-back attempts, and it is not known how many of these numbers were for a residence where
no one happened to be home when the interviewer called, and how many were nonresidence or effec-
tively nonworking numbers.
Policy Metaphors 85
physician and hospital care.” Five different policy options were described, one
that was directly relevant to each of the five cognitive frames. Initially these policy
alternatives were described in general terms with an effort to mask any labels or
symbols or “codewords” that could be associated with a frame, nor was any actual
concrete policy offered for comparison. For example, the employer mandate
option read
“Each employer would be required to offer health care to their employ-
ees, with government helping to cover the costs for small businesses and
providing insurance for the unemployed. Decisions about what types of
health care and health insurance would be made jointly by employers
and workers at each firm.”7
(Exact wording of the other items is provided in the Methodological Appendix.)
After each option was described, respondents were asked how strongly they
support or oppose that approach to health reform.
Respondents were next asked to consider alternative solutions to one of two
narrower health policy problems assigned randomly to respondents—treating sub-
stance abuse, or providing long-term care to the disabled and elderly. Once again
five alternative solutions to each particular policy problem were described (one
representing each of the different cognitive frames) without specifically men-
tioning the labels or codewords associated with the approach. Respondents offered
their level of support for each different solution. Then respondents were asked to
consider alternative solutions to one of two social problems from policy domains
other than health—providing affordable housing or providing public education.
Within each policy domain, the order of presentation of the five alternative solu-
tions was randomized. These 25 questions (15 answered by any single respon-
dent, 10 of which referred to two different health policy issues) are the primary
dependent variables in the analyses to follow.
We have argued that cognitive frames serve two primary functions: helping
people interpret or understand proposed policy solutions and helping people form
preferences among alternative solutions. At least conceptually, these two func-
tions are independent of each other. Both of them must be measured, and the
biggest challenge is devising adequate measures of understanding a frame. After
support for each of the different proposed solutions for providing basic physician
and hospital care was determined, respondents were asked additional questions
7
These policy descriptions are much more complex than those with which survey respondents are
typically confronted. The descriptions were designed to help respondents understand how each alter-
native would actually work. To ensure that choices were not biased by an implicit avoidance of tax
increases, every option had an explicit role for government funding.
86 Lau and Schlesinger
about the consequences of each approach for them personally, for poor Ameri-
cans, for wealthy people, and for the country as a whole. Thus four additional
questions relevant to each of the five cognitive frames were asked about differ-
ent alternatives for delivering basic physician and hospital care. In this domain
we therefore have sufficient numbers of questions to construct several indicators
of how well the different frames help people interpret policy solutions that are
consistent with that framework.
First, if respondents are familiar with a particular cognitive frame, they ought
to more easily perceive the consequences of a policy that is consistent with or
“fits” that framework. Thus our first measure of the capacity to interpret a cogni-
tive frame is simply a count of the number of questions about the consequences
of each policy that respondents could answer (or in survey research terms, the
number of “nonmissing” responses to these questions). Although ability (or will-
ingness) to answer a series of questions captures only some aspects of interpre-
tation, inability to answer some of those questions is a very basic measure of
incapacity to make sense of the cognitive frames. On average about 92% of our
respondents could answer all four of the initial questions that were relevant to
each frame—but about 8% could not answer one or more of them.
A second indicator of interpretation is based on Judd and Krosnick’s research
on attitude strength (e.g., Judd & Krosnick, 1982; Krosnick, 1989). According to
Judd and Krosnick, “extreme” attitudes are more central and are more difficult
to change, than are less extreme attitude responses. Thus we constructed a second
indicator of understanding a cognitive frame by “folding” each of the policy
support questions relevant to each frame at their midpoint and then averaging
together the four folded responses. The higher the average, the more extreme are
responses to these items.
The more nuanced a respondent’s interpretation of a policy proposal, the more
readily they ought to be able to discriminate between who will be helped and who
will be hurt by the policy. We created a measure of “discriminate understanding”
by taking the absolute value of the difference between the perceived consequences
of the policy for poor people and for the wealthy. The larger the absolute value of
this difference, the more clearly respondents can predict the full consequences of
a policy proposal. This discriminate understanding variable is a third indicator
of the capacity for policy interpretation. We then constructed summary measures
of interpretive capacity for each of the five cognitive frames by standardizing and
averaging these three indicators together. They were then recoded to have a 1-point
range.8
8
The internal consistency (coefficient alpha) of these three-item summary measures ranges between
a high of .55 for the professional service frame to a low of .47 for the marketable commodity frame,
with a mean of .52 across all five. These reliabilities are not unreasonably low for three-item scales,
although we would like them to be higher. We feel that each of these three indicators of interpreta-
tion is capturing a somewhat different aspect of the broader meaning of this concept even though
they are only moderately intercorrelated.
Policy Metaphors 87
The second major function of cognitive frames is helping people form pref-
erences for different policy alternatives. Near the middle of the interview, after
the questions about alternative solutions to specific policy problems, respondents
were asked how much they supported each of five “different ways to help
Americans meet their basic needs for food, housing, education, and health care.”
(Exact wording is given in the appendix.) Each item, in addition to explicitly
mentioning a specific label or symbol associated with the cognitive frame,
describes in very simple terms who would be responsible for running this type of
program (e.g., the national government; community organizations; individuals),
the reason or logic for placing the responsibility in those hands (e.g., to ensure
that the needs of all people are met; because people are most comfortable getting
help from those who live in the same area they do; because most people don’t
want others to make decisions about their family’s needs), and each item provides
a concrete example of a specific type of program that is most frequently handled
in this manner in American society (e.g., Social Security; public school boards;
Food Stamps). Our previous analysis of metaphorical reasoning (Schlesinger &
Lau, 2000) has identified these three aspects of cognition as the primary ways
through which metaphorical reasoning is applied to complex social issues. These
items, rescaled to vary between -.5 and +.5, constitute our basic measure of pref-
erence for the different cognitive frames. Whereas we expect most people to
understand all five frames, there should be much more variance in the number of
people preferring each of them in particular policy domains. Notice also that while
our measures of understanding a particular cognitive frame come entirely from
the health domain, our measures of preference for a frame are phrased much more
broadly, which give us some basis for attempting to generalize our approach to
policy domains other than health.
“Now I’d like to read you some statements about opportunity and fairness in
American life. How strongly do you agree or disagree that:
• Income should not be determined solely by one’s work. Rather,
everybody should get what he/she needs to provide a decent life for
his/her family.
• We have an obligation to take care of people in our local commu-
nity who are in need, but not all the needy in the entire country.
• We have an obligation to help those in need, whatever their circum-
stances or wherever they live.”
This summary scale had a reliability (coefficient alpha) of .59.
A measure of beliefs in individualism (Feldman, 1988) was constructed from
responses to three items about the role of government in American society.
“Some people think it is the responsibility of the government in Wash-
ington to help people pay for doctor and hospital bills; others think that
this is not the responsibility of the federal government and that people
should take care of these things themselves.”
Respondents were asked two additional questions with this same format, ques-
tions that matched the policy problems they had been asked about in the survey.
Responses to these questions were averaged together to form a scale of “Individ-
ualism.” This scale had a reliability (coefficient alpha) of .62.
Results
The results in Tables 2 and 3 provide solid support for the two hypothesized
functions of cognitive frames. But the two dichotomizations used in these analy-
ses are artificial and make it difficult to directly illustrate how cognitive frames
help predict support for alternative solutions to various social problems. In choos-
ing among policy alternatives, interpretation (or understanding) and preferences
are not considered serially, or independently, but instead are intimately linked and
92 Lau and Schlesinger
does not hold that preference and understanding “interact” with each other (in a
classic experimental sense) to produce support for policy alternatives. If that were
the case, we would want to include the “main effects” of both preference and
understanding, along with their multiplicative “interaction,” in all analyses. While
preference and interpretation are in theory independent cognitive mechanisms, in
practice they are not independent, and it makes little sense to us to apply a sta-
tistical model that assumes they are. Nonetheless we respecified every analysis
presented to Table 4 below to include three variables representing cognitive
frames, the two “main effects” of preference and understanding, and their multi-
plicative interaction. We conducted these analyses in two stages, where the first
stage included all predictors except the cognitive frame measures, and the second
stage adds in the three indicators of our cognitive frames. In every case in Table
4 where the single (combination) cognitive frame variable is statistically signifi-
cant, the three separate frame variables also added significantly to the equations.
(And in the one case in Table 4 where the single cognitive frame variable did not
predict significantly, the three separate measures did no better.) In two of the four
positive cases (societal right and employer responsibility), the “interaction” term
was also statistically significant, above and beyond the simple “main effect” vari-
ables with which it correlates. In the other two cases it had the expected sign but
did not prove to be statistically significant. These alternative specification results
are available from the authors upon request.
We regressed the full 4-point measure of support for each of the five alter-
native solutions to the different policy problems on 15 control variables and the
new variable which combines support and interpretation. The control variables
include a variety of factors that have proven to be important predictors of public
opinion, including a number of demographic background characteristics, party
identification and ideology, the political values of equality (of outcomes) and indi-
vidualism, measures of relevant self-interest, the salience of health care as an
important national problem, and emotions associated with the policy problem.
Thus we are examining our theory of reasoning by cognitive frame in the context
of a very completely specified model of policy preference. If our measures of cog-
nitive frames prove to be significant predictors, they will be so only after all of
the standard predictors or public opinion have already been entered into our
models.
The results of these ordered logistic regressions are presented in Table 4 for
the first policy area, providing basic physician and hospital care; the results are
much the same for policies to provide long-term care and treating substance
between -.5 and +.5. The extreme values represent those respondents who understood the frame very
well and who strongly supported (or strongly opposed) its application to providing basic social needs.
Respondents coded “0” on this combination variable would therefore have no understanding of the
underlying cognitive frame and/or no particular preference concerning its general approach to solving
social problems.
94
Table 4. Support for Alternative Solutions for Providing Basic Physician and Hospital Care
Cut 1 -1.56*** .47 -2.42*** .47 -2.08*** .50 -1.78*** .46 -1.63*** .48
Cut 2 -.97* .47 -1.42** .46 -1.20* .50 -.94* .46 -.69 .48
Cut 3 .69 .47 .03 .46 .52 .50 .64 .46 .94* .48
abuse.10 All predictors in the regressions have a 1-point range to make interpre-
tations easier. Although we are most interested in the effects of reasoning by cog-
nitive frame, we will comment first on the 15 “control” variables in the analyses.
We attempted to include in our survey examples of every major type of explana-
tory variable that have been offered to help understand political attitudes. Thus
among our 15 control variables were three measures of self-interest in the policy
area (two objective, having a family member who is disabled and currently having
no form of health insurance; and one subjective, perceiving this policy area as
among the most important problems facing the country; see Sears et al., 1980, or
Sears & Funk, 1991); a measure of emotionality toward the policy problem
(Conover & Feldman, 1986; Marcus & MacKuen, 1993); two standard symbolic
attitudes (party and ideological identifications); two political values (support for
individualism and equality; see Feldman, 1988); and six common measures of
demographic background information. There is undoubtedly a good deal of shared
variance among these 15 predictors, and we would not make much of the statis-
tical significance (or lack there of) of the individual control variables in any of
these equations. Our purpose was only to provide as complete an explanation as
possible for preferences among public policy alternatives before we examined the
importance of reasoning by cognitive frame.
The most important variable is the last in the table, the measure of reasoning
by cognitive frame. This measure is significantly greater than zero in four of the
five equations (all but the marketable commodity equation) and is clearly the most
important predictor in the four cases where it is significant. Because these logis-
tic regressions involve nonlinear estimators, it is difficult to assess the substan-
tive importance of the coefficients of the frame variables from Table 4. The
substantive effects (with the exception of the market proposal) are in fact quite
large, as can be illustrated by calculating the changing probabilities of strong
support or opposition to each policy alternative. Figure 1 depicts the effect of rea-
soning by cognitive frame on the probability of strongly opposing, and strongly
supporting, the policy alternative which had the greatest overall level of public
support, the employer responsibility plan, and the alternative which had the lowest
level of overall public support, the professional service plan. In calculating these
probabilities, all other variables in the equation are held at their median or mode.
Respondents with little understanding of the Employer Responsibility frame
were more likely (p = .39) to support strongly this approach to providing basic
physician and hospital care than to oppose strongly the plan ( p = .11). But respon-
dents who clearly understood the frame and strongly supported its use in general
were very likely (p = .74) to support strongly its application to this policy
10
These results are available from the authors upon request. Each equation also included the extreme
response scale described above. Conceptually the same control variables were used in every policy
domains, although the specific measures on self-interest and emotionality were unique to each policy
domain.
96 Lau and Schlesinger
Employer responsibility
Professional Service
Figure 1. Effect of Cognitive Frames on Probability of Support for Two Alternative Solutions for
Providing Basic Physician and Hospital Care.
problem, and very unlikely ( p = .03) to oppose strongly its application. Similarly,
respondents who understood the frame but generally opposed its use as a model
for solving the country’s social problems were much more likely to oppose
strongly its application in this policy area ( p = .41) than they were to favor
strongly its application ( p = .10).
Turning to the professional service alternative to providing basic physician and
hospital care, respondents with little understanding of the Professional Service
frame were much more likely (p = .58) to oppose strongly this approach to pro-
viding basic physician and hospital care than to support strongly the plan ( p = .10).
But respondents who understood the frame and strongly opposed its use in general
were even more likely (p = .63) to oppose strongly its application to this policy
Policy Metaphors 97
problem, and very unlikely ( p = .04) to support strongly its application. Conversely,
respondents who understood the frame and generally supported its direction for
solving the country’s social problems were about equally likely to support strongly
(p = .22) or oppose strongly ( p = .21) its application in this policy area.
The same general pattern of results holds for alternative solutions to provid-
ing long-term care and treating substance abuse. Although space precludes our
presenting the full analyses, we can characterize them briefly. For both policy
areas, reasoning by cognitive frame is statistically significant in every case except
the marketable commodity solution. It is clearly the most important predictor
of support for the other four alternative solutions to providing long-term care,
although it is generally not as important as with support for alternative solutions
to providing basic physician and hospital care. Reasoning by cognitive frame is
somewhat less important, although still statistically significant, in the substance
abuse policy area.
This cross-domain difference merits some further discussion. Recall that the
five cognitive frames were identified by reviewing elite discourse on medical care
policy. But substance abuse policies have historically been shaped by the inter-
action of the medical model and paradigms derived from the field of criminal
justice (Gerstein & Harwood, 1990). Because recent portrayals of the substance
abuse problem have been cast in more legalistic and moral terms, it is not sur-
prising that cognitive frames relevant to the medical model have less salience
(Reeves & Campbell, 1993; Reuter & Caulkins, 1995). Long-term care policies
appear to occupy a more intermediate category, with medical frames playing a
more consistent role in shaping public attitudes. This also fits the pattern of elite
discourse in this policy domain (Caplan, 1988).
In interpreting these results, it is helpful to compare the power of cognitive
frames in explaining support for policy alternatives to that of other important pre-
dictors that are typically found in studies of public opinion. Consistent with the
symbolic politics literature (see for example Sears et al., 1980), across the three
policy domains only one of 25 measures of tangible self-interest were ever sta-
tistically significant in these equations, while at least one (and usually more than
one) of the more symbolic political beliefs and values were significant in all equa-
tions but one. Of these, the values of individualism and equality seemed espe-
cially important (Feldman, 1988). On the other hand, measures of emotionality,
which seem particularly important in explaining attitudes towards political figures
(Marcus, 1988; Marcus & MacKuen, 1993), were significant only once in the 15
equations and thus seem to add little to attitudes toward alternative policies.11
11
One reader of an earlier version of this article suggested that we may have misspecified our model
by modeling only the direct effect of emotions on policy preferences. Why should respondents with
very different policy preferences and evaluations respond with the same emotion directed at dif-
ferent targets? Damasio’s theory of emotions (1994; see also Marcus, Neuman, & MacKuen, 2000),
for example, would predict that the cognitive systems of respondents experiencing certain emotions
(anxiety or fear) would become more strongly engaged as people expended more energy making
98 Lau and Schlesinger
Another important claim of our theory is that people at all levels of sophis-
tication employ these common cognitive frames as a heuristic to help them form
impressions of competing policy solutions. Near the end of our survey respon-
dents were asked five factual questions about American politics, modeled after
those included in the ANES surveys. We divided respondents into three categories
of political knowledge according to their answers to these questions and ran the
15 regressions discussed above again within each level of sophistication.12 The
results are summarized in Table 5, which for comparison also lists the “full
sample” regression coefficients. Concerning the policy problem of providing basic
physician and hospital care (shown in the top panel of Table 5), it is clear that
cognitive frames are important for respondents at all levels of sophistication. Only
in the case of the Societal Right policy solution does the importance of reason-
ing by cognitive frame seem noticeably weaker for the least knowledgeable
portion of the public, and even here it still has a significant impact.
The pattern of results for alternative plans for providing long-term care and
treating substance abuse is not as consistent. In the former case, reasoning by cog-
nitive frame seems widespread and important for those with high and moderate
knowledge, but noticeably weaker, and restricted to a single policy alternative,
for the least knowledgeable respondents. In the latter case just the opposite pattern
of results appears, however, with reasoning by cognitive frame most prominent
among those with low and moderate knowledge. This inconsistency in the impor-
tance of cognitive frames across levels of sophistication can be explained by the
relevance of alternative frames (e.g., those involving the family, or crime) in these
two additional policy domains that were not measured by our survey. In summary,
then, we conclude that most of the general public can and very often do employ
cognitive frames to help them choose among policy alternatives. There is no con-
sistent evidence to suggest that such reasoning is limited to any particular subset
of the population, defined by sophistication or any other variable that we have
been able to examine.
sure they were making the right choice. We conducted a brief test of this idea by removing our
measure of emotionality from the basic equations reported in Table 4 and running the analyses sep-
arately for respondents high and low in emotionality. We saw no obvious evidence that emotions
were playing such a role in our equations. The models seem to fit equally well in the high and low
emotionality groups, and the same patterns of significance of individual variables in the models held
across subgroups.
12
We have a similar measure of domain-specific knowledge about health care issues, which correlates
.48 with general political knowledge. Because we are trying to illustrate the generality of metaphor-
ical reasoning as a framework for making sense of complex policy alternatives, however, we feel
it is preferable at this stage in the analysis to use a more general measure of knowledge or sophis-
tication. It makes little practical difference which measure we use, however, as the pattern of results
looks much the same whether we subdivide respondents by their level of general political knowl-
edge or domain-specific knowledge.
Policy Metaphors 99
One might reasonably ask, do policy metaphors, and/or the cognitive frames
we are considering in this article, apply to policy problems outside of the health
domain. The simple answer is that they should—there is nothing in our theory
which would lead us to expect that there is anything unique about the health policy
domain that would make these particular cognitive frames irrelevant for other
policy domains. That being said, we have not done the research to know the prin-
cipal ways in which problems in other policy domains have historically been
framed. Consequently, we make no claims that the five frames we have identified
100 Lau and Schlesinger
as crucial in the health domain are equally important in other policy domains, or
that other cognitive frames are not applicable to these other domains.
Nonetheless we can explore with our survey the extent to which the cogni-
tive frames identified in health policy “cross over” to two policy domains outside
of health: providing public housing to the poor and providing public education.13
We replicated all of the analyses presented above in these two new policy
domains. Again space precludes the presentation of the complete regression
models. Table 6 presents the results for the predictions of reasoning by cognitive
frame. The findings in these two new policy domains are consistent with the evi-
dence presented for health policy options. Indeed in some ways the evidence is
even stronger, in that for these non-health domains we see that respondents utilize
the marketable commodity frame in forming preferences toward different pro-
posed solutions. In the full sample results for both of these new policy domains,
all five of the cognitive frames prove to have very significant effects on forming
13
A random half of our sample was asked about each of these two policy problems.
Policy Metaphors 101
policy preferences. And even among the least sophisticated third of the sample,
at least three of the five frames provide some guidance to forming policy
preferences.
This evidence demonstrates that the cognitive frames are quite generalizable.
We will not argue that we have identified all of the most prominent frames in the
housing or public education domains, as we do believe to be the case with health
policy. But we can clearly document that the five frames we have identified here
do seem to be applicable in a broad array of policy areas.
Cognitive Frames and Support for President Clinton’s Health Care Reforms
Cognitive frames would thus appear to play a major role in shaping public
opinion about different policies offered as solutions to major social problems.
While the general area of health care reform was very much on the public agenda
at the time our data were collected, the specific solutions tested in all of our three
policy domains did not precisely match any real world proposals. One would
therefore expect that public opinion had not “crystallized” around these concerns.
It is important to determine whether cognitive frames can also help explain public
opinion in a context where much of the public has already formed reasonably
stable opinions.
In the second half of our survey, respondents were asked if they remembered
enough about the health care reform plan developed by the Clinton Administra-
tion to answer some questions about it. The 658 respondents (46%) who said they
did were first asked how much they supported this plan for changing the health
care system and then how much the Clinton plan included each of the
“approaches” (i.e., cognitive frames) that had just been described. By July of 1995
that part of the public who had followed the health care debate had formed opin-
ions of Clinton’s reform proposal, and those opinions were closely tied to broader
partisan positions (Jacobs & Shapiro, 1994). Can cognitive frames help explicate
public opinion even in such a well-understood context? This is our final test of
the utility of cognitive frames.
Table 7 shows the extent to which the public perceived that the Clinton plan
embodied each of the different cognitive frames. Although almost half of the
knowledgeable public (i.e., those who remembered something about the Clinton
plan) thought the Clinton plan included each of the different cognitive frames at
least “a fair amount,” the societal right frame and the employer responsibility
frame clearly were seen as most salient. The Clinton Administration, however,
had gone to considerable effort to emphasize not only these two aspects of the
proposal, but also its consistency with market mechanisms and consumer choice
(Zelman, 1994).
The data presented in Table 7 allow us to apply a variant of our basic model
of how cognitive frames explain policy support. Because these questions about
the Clinton plan could logically only be asked after the cognitive frames had been
102 Lau and Schlesinger
Table 7. Perception of Cognitive Frames in Health Security Act, by Level of Political Knowledge
14
Because the crucial questions were only asked of respondents who claimed they could remember
something about the Clinton plan, the regressions reported here might suffer from the several prob-
lems associated with sample selection effects. To control for this possibility, we estimated a two-
stage regression model, based on the Heckman selection procedure (Greene, 1995). The first-stage
estimates the probability that a respondent will remember the Clinton plan sufficiently well to answer
questions about it. Independent variables in this first-stage model included sociodemographic char-
acteristics (including education), an index of political sophistication, and a separate index of sub-
stantive knowledge about health policy. The predicted values from this first-stage regression (which
effectively convert the dichotomous “willingness to answer” variable into a continuous variable cap-
turing awareness about the Clinton plan) have been shown by Heckman (1979) to control for unmea-
sured selection effects in the second-stage model predicting support for the Clinton proposal. This
selection effects variable was not related in a statistically significant manner to respondent’s atti-
tudes toward the Health Security Act, except among the least sophisticated respondents.
Policy Metaphors 103
Political Knowledge
Full Sample Low Moderate High
Coef. S.E. Coef. S.E. Coef. S.E. Coef. S.E.
Female .08 .18 -.17 .33 .79* .35 -.37 .33
Black -.52 .36 -.43 .51 -.65 .67 -.76 1.29
Hispanic -.23 .39 -.74 .62 .02 .78 .52 .74
Age .21 .31 -.85 .62 .63 .60 .40 .54
Education -.69 .79 1.08 1.42 -1.10 1.60 -2.87* 1.44
Income -.48 .32 -2.01** .68 -.86 .64 -.14 .52
Disabled 1.12* .57 -.14 .96 -.64 1.08 2.73** 1.01
No Health Ins. .02 .20 -.23 .36 .04 .40 -.05 .36
Nursing Home -.34 .20 -.12 .39 -.56 .45 -.74* .34
Import. Natl. Prob. .45 .30 .80 .64 .65 .55 .28 .52
Emotionality .15 .35 -.22 .70 .60 .67 .21 .61
Extreme Resp. -1.12* .48 -.06 .91 -1.76 1.02 -1.10 .92
Rep. Party ID -2.51*** .30 -1.81*** .57 -2.95*** .60 -3.80*** .61
Conservatism .06 .27 .23 .49 -.03 .53 -.08 .49
Individualism -1.96*** .59 -1.30 .72 -1.64 .86 -2.96*** .72
Equality .74* .38 .08 .63 .58 .76 1.50 .78
Sample Selection -.41 .33 1.18 .67 -.71 .76 -2.73*** .74
15
There was, not surprisingly, some skewing of the distribution toward more sophisticated respon-
dents. “High knowledge” individuals represented 31% of the complete sample and 41% of the
selected sample. But more important for testing our claims, more than a quarter of both groups fell
into the “low knowledge” category.
Policy Metaphors 105
that the Health Security Act contained one’s preferred cognitive frames appears
to most strongly predict attitudes among the least politically sophisticated. And at
all levels of sophistication, observing the Societal Rights frame in the proposal
produced a more favorable assessment of the plan, while not seeing favored
frames was associated with a lower level of support. In short, the American public,
no matter what their general level of political knowledge, appear equally able and
willing to make use of cognitive frames. In contrast, both partisanship and core
values exert more constraint on the attitudes of the most sophisticated respondents
than was true for those who were less politically aware.
Discussion
This article focuses on the extent to which cognitive frames help determine
public acceptance of different policy proposals. Whether expressed in terms of
policy metaphors or cognitive frames, we would argue quite strongly for the wide-
spread understanding of these heuristics among the general public.16 Cognitive
frames are beliefs about general types of solutions to social problems. People use
them to help interpret and evaluate more specific proposals. If a new proposal can
be described as “like” some more familiar (and presumably already existing)
policy or institutional arrangement, then it has a major advantage for being
understood.
Our analysis suggests that the cognitive frames most relevant to particular
domains powerfully shape public support. This was equally true for real and hypo-
thetical policies, for problems both in and clearly outside of the health domain,
and for populations with high and low levels of political knowledge. These find-
ings hold even after controlling for various demographic indicators, symbolic
beliefs, political values, self-interest, and emotions. The casual reader may wonder
what we have shown beyond general attitudes predicting more specific attitudes,
but this criticism ignores the distinction between interpretation and preference for-
mation. The importance of both functions illustrates the heuristic role of cogni-
tive frames and serves to distinguish them from more conventional measures
of public opinion (Kuklinski, Luskin, & Bolland, 1991). Cognitive frames—or
policy metaphors—are something new in the study of political attitudes, and their
distinctive contributions ought to interest all students of public opinion.
The findings presented here increase our understanding of the role and impor-
tance of metaphorical reasoning in the assessment of public policy. But each new
insight creates another set of questions to be answered. Consider three examples.
First, our analyses suggest that citizens’ comprehension of metaphors influences
16
At least if by “existence” we mean that the public responds to policies described in terms of cog-
nitive frames. The current data do not demonstrate that people spontaneously organize their think-
ing about policy alternatives in terms of cognitive frames or that the underlying reasoning involves
all the characteristics we have said it does. Support for those claims is provided in Schlesinger and
Lau (2000).
106 Lau and Schlesinger
their attitudes towards policy, apart from their support of or opposition to those
metaphors. But we still know little about how people understand policy metaphors
and how particular aspects of understanding translate into particular insights in
policy assessments. Most crucially, the analyses presented here do not demon-
strate that it is the distinctively metaphorical aspects of understanding that shape
policy attitudes, as opposed to more general framing effects. Indeed, one of our
frustrations with the current data is our inability to distinguish between the broader
and more familiar concept of a “frame,” and our conception of a policy metaphor.
Frames help us understand what people are thinking about when they form policy
preferences. Our theory attempts to also help us understand how people are think-
ing when they form those preferences.
One way to disentangle the different conceptualizations would be to expose
respondents to increasingly more of the aspects that we believe characterize policy
metaphors—labels, problem definition, norms of fairness, familiarity or comfort
levels, attributions of responsibility, and concrete comparisons. Some of these
aspects fit comfortably under typical conceptions of frames (problem definition,
comfort level, attributions of responsibility), while others (labels, concrete com-
parisons, norms of fairness) are more clearly metaphorical in their orientation.
Another useful technique would be to present subjects with a set of competing
solutions to some social problem and ask them to think aloud (à la Ericsson &
Simon, 1980) as they consider the strengths and weaknesses of the different pro-
posed solutions and try to decide among them. Transcripts of these “think aloud”
transcripts could be coded for evidence of different aspects of our model. Alter-
natively, internal decision memos and other “private” documents could be exam-
ined to identify how metaphorical arguments are employed by elites in the process
of making policy decisions (e.g., Khong, 1992). These are issues that can and
should be explored in future research.
Second, we demonstrate here that the policy metaphors derived from health
care also have some explanatory power in other policy domains: housing and
public education. There certainly may be other metaphorical templates that are
unique to housing or education issues, which we have not identified. Conse-
quently, our assessment of the impact of metaphorical reasoning in these other
policy domains should be viewed as a lower-bound estimate, since there may well
be other powerful metaphors which were not even presented to our respondents.
Third, our current study demonstrates that preferences for metaphors are
related to attitudes towards concrete policies (real and hypothetical). But they do
not demonstrate that metaphorical reasoning helps citizens make better choices.
Certainly one could create criteria for these better decisions, such as choices that
more accurately reflect their preferences if they were more fully informed, or
choices that the citizens in question feel are more soundly reasoned or fully com-
prehended. Ultimately, it would be useful to consider whether metaphorical
framing enhances the quality of deliberation about complex policies—the ability
of citizens to hear and be heard on matters of public interest. This more active
Policy Metaphors 107
ACKNOWLEDGMENTS
This research was funded by a grant from the Robert Wood Johnson foun-
dation to the second author, and by general research funds provided by Rutgers
and Yale Universities to both authors. The manuscript was largely completed
while the first author was a fellow at the Center for the Study of Democratic
Politics at Princeton University. We would like to thank Jane Junn and Gerry
108 Lau and Schlesinger
METHODOLOGICAL APPENDIX
would decide what was covered and how best to spend the money available for
health care.”
The following items, asked near the middle of the survey, serve as the basic
measure of preference for each cognitive frame.
“People in Washington talk about different ways to help Americans meet
their basic needs for food, housing, education, and health care. I’m going
to describe different approaches and ask you whether or not you think
that they make sense and should be supported by policy makers.”
• Societal Right Frame
“Some people talk about meeting basic needs as a societal right. You need national
solutions to adequately address the full range of people’s basic needs and ensure
that the needs of all people are met. You can rely on the federal government to
be fair and responsive in administering these programs. One way to better meet
basic needs would be to design more federal programs to be like Social Security.”
• Community Obligation Frame
“Basic needs can be defined as a community responsibility. Community organi-
zations are best able to understand and provide for the basic needs of people who
live in their city or town. People feel most comfortable getting help from those
who live in the same area they do. For these reasons, programs to help meet
people’s basic needs are best run at the local level, like public schools are run
now.”
• Employer Responsibility Frame
“Basic needs can be made the responsibility of employers. A good way to help
people meet their basic needs is to let workers and managers freely bargain with
each other to decide upon benefit packages that cover services like day care,
health, or school scholarships in addition to wages. Companies can be relied upon
to help their workers deal with these problems, although they may need some
government subsidies to help pay the costs of these benefits.”
• Marketable Commodity Frame
“Market forces can determine how best to meet basic needs. Individuals are best
able to decide for themselves which of their needs are most vital and how they
should be met. Most people don’t want others to make decisions about their
family’s needs. The best solution is a program like Food Stamps, giving people
110 Lau and Schlesinger
coupons of a certain value for housing, food, or education and allowing each
family to determine what they will buy and from whom they will buy it.”
• Professional Service Frame
“We can let professionals decide how best to meet basic needs. To really under-
stand people’s needs, you must have advice from experts who study education,
housing, and nutrition. The only people who we can trust to make these decisions
are people who can find scientifically correct answers. We should develop a
program like the space program that would give specialists money to develop and
administer new programs to improve housing, education, and health care.”
“Last year, Congress extensively debated a health care reform plan devel-
oped by the Clinton Administration. Do you remember this plan well
enough to answer some questions about it?” (Only respondents who
answered “Yes” [48%] were asked the following questions.)
• “How much did you support this plan for changing the health care system?
Did you support it a Great Deal, a Fair Amount, Not Very Much, or Not at
All?”
• “To what extent did the Clinton plan include each of the approaches to
health care reform that we described earlier? How much did it include:
• a societal right to health care for all Americans? [Same four response
options.]
• a community-based system of medical care?
• health care as an employer responsibility?
• a market-based health care system?
• preserving the role of doctors in determining the care their patents
receive?”
Again, these options were presented in random order.
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