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Yelifer Al-Abdala
communicate ideas about a specific topic in hopes of bettering the community they are a part of.
Personally, I have always had an interest in the mental health awareness discourse community,
given its vast applicability. Raising awareness on the topic of mental health has persistently been
an item of utter importance specifically in the setting of a college campus. Numerous researchers
have analyzed the benefits existing mental health campaigns have on universities as well as
analyzing factors the programs need to be aware of. For example, Pawluk and Zolezzi (2017)
programs. After analyzing the data from their qualitative research, these scholars discovered that
a majority of the healthcare providers agreed that initiating mental health campaigns within
education is a vital component that aids in increasing mental health literacy. Conversely, the
authors also discovered factors that could hinder the campaigns effectiveness, an item Downs
and Eisenburg (2012) as well as Monks, Cardoso, Papageorgiou, Carolan, Costello, and Thomas
(2015) detailedly explain. Monks et al. describe how students who struggle with their mental
wellbeing are concerned about their privacy, vulnerability, and confidentiality. Similarly, Downs
and Eisenburg (2012) urge, “campus strategies to enhance help seeking should be tailored to
address identified facilitators and barriers to treatment use among target populations”, (p. 105) a
statement that demonstrates how effortless it is for these factors to impact the campaigns
reachability within student populations. Downs and Eisenburg (2012) explain that mental health
programs face several challenges when attempting to reach their audience, due to cultural
differences, privacy concerns, and existing stigma around the topic. Likewise, Ma’s (2017)
article “How the Media Cover Mental Illnesses: A Review” focuses specifically on the stigma
surrounding both mental patients and illnesses. However, she examines the negative aura
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surrounding mental health within social media platforms- another major aspect of my research
project.
Ma (2017), as well as Beck and Wright (2019) assess the current relationship between
social media and mental health awareness and explain reasons as to why it is such a detrimental
one. As described by Beck and Wright (2019), as technology continues to develop and rates of
social media usage increase, so do the rates of loneliness and depression within students. This
may be due to the concept of lack of social connectedness as described by McLoughlin, Spears,
and Taddeo (2018). “Social connectedness refers to one’s ability to feel comfortable, confident
and have a sense of belonging within a larger social context than family or friends” (p. 6). Their
study revealed that those individuals who have higher levels of social connectedness demonstrate
lower levels of depression and anxiety, findings that show the potential social media has in
positively affecting mental health. Social media could undoubtedly be a way for mental health
utilized correctly. For this reason, it is extremely important that existing social media campaigns
assess how they could utilize social media as a tool to provide resources and information to their
target audience.
Rhetoric, as defined by Downs (2019), is the way in which individuals communicate and
make meaning; a concept we come into contact with in every conversation we are a part of.
Rhetoric impacts both face to face conversations as well as those done through social media
platforms in the form of a post, tweet, or even a hashtag. Given that technology is an integral part
of our lives, most mental health campaigns on universities do in fact have social media
platforms, whether that be an Instagram page, a Facebook profile, or a Twitter account. Although
there has been an existential amount of scholars who describe the benefits of utilizing social
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media to promote mental health awareness, there has been a lack of research on the effect
typified rhetoric has on the effectiveness of said campaigns. Social media posts rely heavily on
writing to convey a message, which immediately stresses the importance of word choice as well
as language use to encourage individuals to visit their pages or join their campaign. Researching
this writing related gap could aid immensely in identifying successful communication methods
within mental health campaigns, a niche I have chosen to occupy here at the University of
Central Florida.
My researched article supports the argument scholars have made on the importance of
mental health campaigns on universities and how social media could increase reachability, while
simultaneously arguing how said campaigns should implement more inviting language use to
increase their effectiveness. In order to make my research more applicable, I focus specifically
on the UCF Cares campaign: a program centered around bettering and addressing student mental
health. I conducted both a multimodal textual analysis of the campaigns website and social
media, as well as surveying students on their current involvement with the program. After
analyzing the data, I have concluded that when compared to their social media posts, their
webpage is undoubtedly more informational. The website provides students with resources and
counseling, while simultaneously producing a positive and encouraging aura due to the typified
rhetoric that is utilized- a conclusion confirmed by my survey responses. The responses revealed
that although a majority of the participants were not involved with the program, they did
consider their language use to be both open and inviting. On the contrary, the campaigns social
media accounts are less effective both in terms of the resources provided and language use.
Based on my principal findings, both their Instagram and Twitter accounts serve the sole purpose
of advertising their upcoming events; rarely discussing their mental health resources or
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programs. In summary, my primary data furthers the argument that typified rhetoric greatly
impacts the effectiveness of social media posts within the mental health discourse community.
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References
Beck, L., & Wright, A. (2019). iGen: What You Should Know about Post-Millennial Students.
publications/quarterly-journals/college-university-journal/issue/c-u-vol.-94-no.-1-winter-
2019. This source focuses specifically on social media and the effects it has on teenagers
while also addressing the effects technology has on mental health. Beck and Wright
describe how currently, technology is an important aspect of many individuals lives and it
can influence people's opinions and actions in many ways. The article even describes
how teenagers use social platforms to create fake versions of themselves to seem
interesting or for “content”. It also focuses on mental health and how as social media use
increases, so do rates of loneliness or depression in those users. Lastly, the authors detail
possible solutions to the negative effects technology has on mental health. The article
bibliography because they all discuss the relationship between mental health and social
media. More specifically, this article is similar to another source written by Downs and
Eisenburg. Similar to the Downs and Eisenburg article, Beck and Wright recognize that
the relationship between social media and mental health is negative, yet they motivate the
audience to change this. Both of these sources encourage college campuses and
institutions to provide a way for students to address their mental health. Moreover, they
emphasize that if utilized correctly, social media could actually help increase positive
mental health rates among college students. This source closely connects to my research
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question because it aids in understanding the direct correlation between mental health and
social media, how college campuses could aid their students in bettering their mental
health, and how to effectively communicate with said students. Effective communication
and the influence of writing are important factors of my project, and this source describes
ways to ensure these social media users are reached by mental health campaigns
successfully. Since I am analyzing the UCF Cares program and their social media sites, I
will utilize the information given by this source to determine if the campaign is
communicating well with users, which will aid in determining the effect writing and
Downs, D., & Wardle, E. (2019). Rhetoric: Making Sense of Human Interaction and Meaning-
Making. Writing About Writing. Boston, MA: Bedford, St. Martins. The goal of this
writing segment from the Writing About Writing novel is to expose the audience to the
by this article, is essentially any instance when individuals are communicating. Although
this may initially be a difficult concept to understand, both authors give real world
examples of rhetoric at work and its usefulness. Downs also discusses other aspects of
writing besides rhetoric. He describes genres and how they are essentially groupings of
This article is closely related to another segment from the same book written by
Johns. Both sources aim to describe various elements of writing, ranging from rhetoric to
genres and ultimately, to discourse communities. Without the information both of these
articles present, I would not have the vast knowledge I now possess on the key elements
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of writing and their importance. Moreover, this specific source will aid in framing my
project within the perspective of writing and rhetoric to better explain how both of these
factors affect the UCF Cares mental health education campaign. After collecting all of
my primary data, I will refer back to Downs’ and Wardle’s article on the importance of
rhetoric to look for examples present within the UCF Cares social media sites.
Downs, M. F., & Eisenberg, D. (2012). Help Seeking and Treatment Use among Suicidal
College Students. Journal of American College Health, 60(2), 104–114. Retrieved from
importance of raising awareness on the topic of mental health. Downs and Eisenburg
describe that currently many college students are not receiving the proper counseling they
need which negatively affects their mental health. The article examines the results of a
survey which was sent out to over 8000 college students in the United States. The
participants were individuals who had reported being suicidal in the past, and they were
questioned on the effectiveness of the mental health treatment they had been exposed to
at their respective university. Results revealed that there were many factors that
contributed to the lack of help the suicidal students seeked, which reveals how ineffective
some mental health campaigns truly are at making individuals feel welcome and seek
treatment.
Although this source does not directly discuss the relationship between social
media and mental health like my other sources, it does emphasize the importance of
mental health campaigns in a college setting. More specifically, this source is similar to
They both describe the outcome of having an effective mental health campaign on a
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college campus and providing students with positive counseling; two ideas closely related
to my overarching research question. As stated before, this source details factors that
effectiveness of the UCF Cares mental health program, I will keep these factors in mind
when conducting my primary research. Ultimately, this source will likely be a great aid in
Writing. Boston, MA: Bedford, St. Martins. This segment, included in the book Writing
about Writing, detailedly explains discourse communities and their applicability to our
everyday lives. Johns describes both discourse communities and communities of practice
as consisting of individuals who are passionate about the same topic, coming together to
share their ideas and opinions. Johns provides examples of discourse communities the
audience is familiar with, as well as describing how they are a key part of writing and
rhetoric. Moreover, she also describes how membership and roles within a specific
discourse community tends to vary, which aids in understanding how distinct the
This source correlates to another piece written by Downs and Eisenburg which
communities of practice. Both of these sources describe key elements of writing that are
essential to this writing related research project. In regards to my research question, Johns
has provided valuable information as to what discourse communities are. Given that I
have chosen to investigate the discourse community of mental health awareness, her
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article is beneficial for providing information as to why I chose this specific discourse
community and what being a member implies. I will likely utilize Johns writing within
Ma, Z. (2017). How the Media Cover Mental Illnesses: A Review. Health Education, 117(1),
importance social media has on the topic of mental health and it furthers this idea by
researching studies and articles that focus on how mental health is portrayed in the media.
Ma details how the media tends to depict both mental illnesses and patients in a negative
light which has greatly increased the stigma around the topic. The author also details
three common themes that emerge from researching the relationship: how the media
portrays mental illness, the effects of these portrayals, and how the media could aid in
reducing the stigma around the topic. As stated before, Ma analyzes roughly forty one
empirical studies and the results support her claim that the media is responsible for how
My synthesis matrix revealed the vast similarities between this article and the
others I have collected for my secondary research. This article discussed the major
themes found throughout all of my secondary sources: social media, mental health, and
possible solutions in regards to mental health stigma and awareness. More specifically,
Ma’s article discusses many of the same issues the piece written by McLoughlin, Spears,
and Taddeo does. These sources are almost synonymous, as they both describe how
mental health is often portrayed on social media in a negative light and how changing this
will bring great benefits to those individuals who suffer with their mental health.
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advertising on mental health social media sites. This idea is the foundation of my
research question. This article is relevant to my research question because it describes the
effects social media has on the mental health community and how writing or word choice
influence their relationship. It emphasizes that positive word choice and inviting language
is the key to having an effective campaign, which I will research within the UCF Cares
McLouglin, L., Spears, B., & Taddeo, C. (2018). The Importance of Social Connection for
Cybervictims: How Connectedness and Technology Could Promote Mental Health and
connectedness is the rate of how involved an individual is with technology and how
comfortable they feel with other individuals online. The authors conducted a mixed
method study, analyzing both surveys and interviews that were administered to the
mental health. The questions included in both the surveys and interviews asked
those who were victims were then asked whether or not they seeked helped via social
media sites. Results revealed that the participants who were more involved online and
had higher rates of social connectedness showed lower rates of depression and rarely
This source evidently discusses the connection between technology and mental
health while also examining specific mental illnesses like depression, anxiety, and
because they both discuss how social media sites tend to be negative and produce stigma
around the topic of mental health. However, both of these sources argue that technology
could be positive if used correctly and efficiently to address mental health concerns. The
common themes of social media and mental health awareness are present throughout a
McLouglin, Spears, and Taddeo conclude that providing individuals with resources that
allow them to address issues relating to their mental health is the most efficient online,
given that technology is an integral part of society today. This relates to my research
question because it confirms that providing college students with programs and
counseling resources is essential. The UCF Cares program I am analyzing has numerous
programs, events, and campaigns mostly online and throughout social media. By utilizing
the data this article provides, I can better analyze my findings to determine if the UCF
Cares campaign is effective and whether or not students who are more socially connected
Monks, H., Cardoso, P., Papageorgiou, A., Carolan, C., Costello, L., & Thomas, L. (2015).
social media accessibility in regards to issues pertaining to mental health. The study
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featured different focus groups, and participants were asked a series of questions relating
to their thoughts on individuals utilizing social media sites to promote wellbeing and
research about mental health. This study focused more on the participants' opinion of
being researched via social media, while also discussing the effects this has on mental
wellbeing. Results revealed that the participants reported feeling uncomfortable when the
topic of mental health was addressed within social media sites and some admitted they
Ultimately, this article relates to the others I have chosen as my secondary sources
due to its applicability when discussing mental health in social media, specifically with
teenagers. This article is closely related to one written by Downs and Eisenburg, given
that both discuss the positive and negative practices mental health campaigns tend to use
and how this affects their rate of reachability among their target audience. In regards to
vulnerability, and confidentiality, which have been proven to result in inefficient mental
health campaigns. When analyzing my primary data, I will determine the UCF Cares
social media sites and posts violated any of these three factors and the effect this had on
the audience.
Pawluk, S. A., & Zolezzi, M. (2017). Healthcare Professionals’ Perspectives on a Mental Health
Educational Campaign for the Public. Health Education Journal, 76(4), 479–491.
schools. The study was conducted on a population of about forty healthcare providers
residing in Qatar. The participants were interviewed on various topics ranging from
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misconceptions, barriers, proper methods, and rate of effectiveness within mental health
campaigns they have been exposed to in the past. Results revealed that the healthcare
professionals highly recommend initiating mental health campaigns within education but
there are several factors, such as the intended message and chosen platform that need to
information a mental health education campaign can share is their message. These
campaigns should both increase mental health literacy as well as providing individuals
with proper care and treatment. Additionally, the platform these programs choose to
spread their message on is also exceedingly important and the healthcare professionals
This source detailedly explains the necessity of mental health campaigns within a
college setting, much like the article written by Downs and Eisenburg. Both of these
sources demonstrate the themes present within educational mental health programs as
well as which factors determine its effectiveness. In regard to my research project, this
source will likely be a great aid in my background information section. This article
describes the importance of relying on social media to spread information about mental
health, which is precisely what I am researching within the UCF Cares program. When
analyzing my primary research and examining the programs social media sites, the
information this article has presented will aid me in determining the effectiveness of the
Student Development and Enrollment Services. (2019) UCF Cares About You. Retrieved from
health program. The webpages features several resources that provide students with help
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and counseling like Let’s Be Clear or Knights Helping Knights Pantry. Aside from
providing student resources, the website also provides a way to get involved with the
program as well as the schedule of upcoming events. Additionally, the website also
features a message from Jana Duntunen, the assistant Dean of students, who describes
how the campaign was made to, “expand the services students needed in times of crisis,
This source evidently introduces the mental health campaign present at the
University of Central Florida and the impact it has on students, an important program all
universities should have as described by Pawluk and Zolezzi. While this source is not an
provided at UCF and how applicable they are to the student body. Additionally, this
webpage also provides data I will be utilizing for my primary research. I will examine the
word choice as well as language used throughout the website to investigate if there is a
correlation between rhetoric and the effectiveness of mental health campaigns in the
media.
UCF Cares [@ucfcares]. (2019, October 7). Hey Knights!... [Instagram post]. Retrieved from
https://www.instagram.com/p/B3VSv9eBtkv/?utm_source=ig_web_copy_link. This
source features an Instagram post that was shared by the official UCF Cares social media
account. The post depicts a quote, describing how self care is a priority by stating how in
the same way individuals do not tend to let their devices battery run out, we should not let
our mental wellness deteriorate . The quote is intended to reach students at the University
of Central Florida who were struggling with studying for their midterms. The caption also
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urges students to attend their upcoming event which provides mental health resources and
This source demonstrates the current relationship the UCF Cares mental health
programs has with their social media accounts. Given that most of my sources detail the
impact social media has on campaigns, this primary data provides me with information
correlating the two. In regard to my research question, this post gives insight into what
type of content the UCF Cares social media sites contain and the number of people they
reach. I will use this primary data to analyze the effectiveness of their social media posts
as well as the writing and rhetoric that is utilized in both the post itself and the caption.
UCF Cares [@ucfcares]. (2019, September 12). Join UCF Cares in the CAPS Courtyard
account encourages those who follow their social media to participate in the upcoming
event. The event is labeled as one that effectively aids in releasing stress, as participants
are allowed to play with cats on the UCF campus. The actual photo that was posted
depicts the poster promoting the event, while the caption simply urges the audience to
This post is closely connected to another social media source I have included in
my annotated bibliography. Both of these primary sources come from the Instagram
platform and were posted by the UCF Cares team. These posts will be helpful in relation
to my research question because it demonstrates what the social media accounts of the
campaign consist of. The post allows me to analyze the accounts reachability as well as
Cars Intro and Annotated Bibliography 17
the impact they have on the audience. Moreover, I will focus specifically on the typified
UCF Cares. @ucfcares. (2019, September 10). It’s National Suicide Prevention Month! Stop by
Memory Mall and write a message of love and hope for someone struggling with
source is related to a social media post made by the official UCF Cares Twitter account.
The tweet is comprised of three photos which demonstrate the event being advertised.
The event is titled “Field of Memories” and it is being held during National Suicide
Prevention Month at the University of Central Florida. The event encourages participants
to attend and write down positive and encouraging messages to those individuals who
Evidently, this Twitter post is closely connected to another tweet I have chosen to
analyze as part of my primary research. Both tweets are related to the topic of mental
health, and they both discuss ways to cope with struggles as well as events being held
whose goal is to help those who are struggling with their wellbeing. This twitter post will
aid in the primary research portion of my project, given that it demonstrates how the UCF
Cares mental health program utilizes social media, and whether or not this is beneficial to
UCF Cares. @ucfcares. (2019, July 29). A reminder that UCF Counseling and Psychological
Services (CAPS) is available 24/7 by calling their crisis line at 407-823-2811. You are
not alone. If you need help, don't be afraid to reach out. In an emergency, always dial
posted by the members of the UCF Cares program, features an image of the counseling
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building at the University of Central Florida. The post reminds readers that the UCF
struggling with their wellbeing. The post also provides their phone number as well as a
reminder to dial 911 in emergencies. Overall, the goal of this post is to provide students
with resources and programs that are able to help them at any hour every single day.
bibliography. They both provide students at UCF with resources aimed to better their
mental health and address any concerns they may have with their wellbeing. After
analyzing this post, I will be able to determine whether or not the typified rhetoric used
on the UCF Cares Twitter account is effective. This post also reminds students that they
are not alone, and they should never be afraid to seek help or assistance, which are