TECHNOLOGY OPERATIONS MANAGEMENT Issue Date:

MOP
16th Nov, 2019

Revision 1.0
Method of Procedure Page: 1 of 4

METHOD OF PROCEDURE
1.0 OBJECTIVE

1. Hard Disk Removal & Insertion Activity

2.0 ACTIVITY DESCRIPTION

1. Remove Hard Disk (Disk Enclosure 1, slot 23) & Insert Hard Disk (Disk Enclosure 0, slot 22) from PRS Server

2.1 Priority
Critical Major Minor
2.2 Element
Involved
CS CORE WRAN HLR

PS CORE Power IT Infra

OSS NMS IT APP

Others
Transport VAS

RAN CBS
2.3 Network
Impact
Service Affecting (SA) Non-Service Affecting (NSA)

3.0 Start Date: End Date:

IMPLEMENTATION 05th-December-2019 05th-December-2019
TARGET DATE
Start Time: 00:00 AM (MMT) End Time: 06:00 AM (MMT)

Start Date: Start Date:

N/A N/A
Outage Time
4.0 ACTIVITY IMPLEMENTERS
TELENOR MYANMAR VENDOR/OEM 3PP

Name Department Name Department

Anchit Kansal Ericsson

5.0 KPI INFORMATION

 TECHNOLOGY OPERATIONS MANAGEMENT Issue Date:
MOP
16th Nov, 2019

Revision 1.0
Method of Procedure Page: 2 of 4
6.0 IMPLEMENTATION/CONFIGURATION INFO
Current Configuration

The hard disk (Disk Enclosure 1, slot 23, serial number W8GE8WZX) is faulty

Pre Analysis Report

Implementation procedure / Proposed Change In Configuration

Pre-Check:
1. Take the Health Checkup from System Monitor.
2. Check the current alarms from the template “OSS Alarm Check” from “Browse Current Alarm”.

3. Capture the status of below alarms for Hard Disk:

Procedure: Need to remove hard disk (Disk Enclosure 1, slot 23) Insert Hard Disk(Disk Enclosure 0, slot 22)
from PRS Server.

FSO person will inset the faulty disk from the below path:

Code/BOM Code Description Serial Number Site ID

0235G7DX Disk 210235G6KV10F3000020 YN0251

Note: The faulty disk is (1,23). So it meant that in enclosure 1, 24th no. disk.{As disk numbering starts from 0, so disk will be on
24th No.}
 TECHNOLOGY OPERATIONS MANAGEMENT Issue Date:
MOP
16th Nov, 2019

Revision 1.0
Method of Procedure Page: 3 of 4

Post Check:
1. Capture the status of below alarms for Hard Disk that all alarms should be cleared:

2. Check the Status of MSS Disk Array from OSMU for alarms related to disk (1,23) that all alarms should be
cleared & also for the red LED on MSS storage.

3. Take the Health Checkup from System Monitor.

7.0 FAILOVER/ROLLBACK PLAN PROCESS / DATABASE BACK-UP PLAN

NA

8.0 TRIGGER POINTS AND THRESHOLDS TO MONITOR AFTER IMPLEMENTATION

9.0 POST ANALYSIS REPORT

10.0 CRITERIA FOR ROLLBACK

 TECHNOLOGY OPERATIONS MANAGEMENT Issue Date:
MOP
16th Nov, 2019

Revision 1.0
Method of Procedure Page: 4 of 4

11.0 ATTACHMENTS (if any)

Command File Others
SOP (Description):______________________________________________________________________
12.0 APPROVALS

Network Head ____________________________ IT Head ____________________________

Change Mgmt Head ________________________ IT Manager _________________________
NOC Head ___________________________________
13.0 ACTIVITY CLOSURE
Closure Date: Closure Time:
Activity Result
Successfully Partially Implemented
Implemented Reverted Deferred
Implementor(s) Signature:
____________________________________ Date Signed: