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Definitions:
“Empowerment means encouraging and allowing individuals to take
personal responsibility for improving the way they do their jobs and
contribute to the organization goals. It requires the creation of a culture
which both encourages people at all levels to feel that they can make the
differences and help them to acquire confidence and skills to do so.”
RICHARD CARVER
Types of empowerment:
IMPORATANCE OF EMPOWERMENT:
1. Knowledge workers: since in today time employees are very much
aware of there jobs they know what they have to do so there are not
prepare to accept the old command and control systems. They wanted
to do their work in their own ways.
2. Cut Throat Competition: in order to survive and grow in today
competitive era, organization must meet the need of customers more
effectively. When the customer demand rapid action it is easier to meet
the demand through employee empowerment.
3. Speed and flexibility: growing turbulence of environment requires
quick response which is not possible under the control and command
of organization functioning. Empowerment encourages innovation and
creativity on the part of staff.
4. Globalization: globalization leading to downsizing, delayering and
decentralization. In order to achieve coordination and control in new
market staff must exercise much greater responsibility.
5. Human resource development: empowerment helps to reveal and utilize
untapped potential of employees.
Thus we can say that empowerment helps in developing a flexible,
responsive and adaptive organization.
The Bhilai steel plant is the torchbearer of the public sector company steel
authority of India limited. With employee strength of around 43000, the
plant emphasizes concern for employee as a core value in seeking to
achieve its mission and vision. The plant has made the empowerment as a
cornerstone for its success. One of the successful hrd interventions has
been creating responsive organization through people (CROP). The
program covered 30000 employees.