REYMAR S.

ALEGARBES
Sitio Omiles, Brgy. Poblacion, Cauayan, Negros Occidental/ 09153680898/
reymar0209@gmail.com

Professional Summary:
Dedicated Customer Service Representative motivated to maintain customer
satisfaction and contribute to company success. Proven ability to establish rapport with
clients and exceed metric goals. Reliable and driven, with strong time management and
prioritization abilities.

HIGHLIGHTS:

 Technology • Conflict resolution expert

 Claims questions • Courteous demeanor
 Policy/Account Changes • Sharp problem solver
 Service-riented • Energetic Work Attitude

EXPERIENCE:

01/2016 – 01/2018 CUSTOMER SERVICE ASSOCIATE II

Convergys- Bacolod
 Handle Billing and Technical calls
 Handle supervisory call
 Send escalation reports
 Exceeds metric goals

07/2014 – 01/2016 CUSTOMER SERVICE REPRESENTATIVE

Panasiatic Call Centers, Inc.
 Handle billing and technical goals
 Send reports before deadlines
 Exceeds metric goals

05/2013 – 07/2014 FROND DESK OFFICER

Office of the Provincial Agriculturist (Job Order)
 Accepts letters and reports
 Handle farmers’ complaints
 Computer related works
EDUCATION

COLLEGE:
Bachelor in Animal Science major in Animal Production – 2012
Central Philippines State University
Cauayan Campus

Awards: Leader of the Year

Best Researcher
Parliamentarian of the Year

SECONDARY:
St. Columban’s Academy - 2007
Cauayan, Negros Occidental

Awards: Outstanding Student Catechist

Outstanding Campus Ministry Officer

NCII Holder Cooker

Pearl Manor Skills Academy - 2017

ORGANIZATION AFFILIATION:

Organization Position

Future Leaders of the Philippines Region VI Regional President 2012

Youth and Student Advancing Gender Equality Vice President for Negros
Parish Youth Ministry Coordinator
PPCRV Coordinator

Certification:

I certify that the above information stated above are true and correct.

REYMAR S. ALEGARBES