COMPANY PROFILE OF

RM Solutions
doing business in name and style of

Contact information:
Office: 18/604, Sanskruti, 90 Feet Road, Thakur Complex, Kandivali (East), Mumbai -400 101.
Email: info@rm-debtsolutions.com / bhushan.munshi@rm-debtsolutions.com
Cell: +91-7498082638 / 91-9664207145 Web Site: www.rm-debsolutions.com
Introduction
RM Solutions a sole proprietary company is doing business in name and style of
“RM Debt Solutions” and is engaged in Debt collection, Debt recovery and related
ancillary services. We are operating from office in Mumbai and we provide our
services in every major cities of India.
We offer cost-effective, efficient and ethical services suitable to all sizes of
commercial organisations. We work towards removing the obstacles that stand
between our client’s business and the money it’s owed, by maximising the
recovery of their outstanding debts.
Our polite, persuasive, persistent but professional approach to debt collection
produces far better debt recovery results than the traditional strong-arm tactics.
Our simple approach produces quicker payment from your debtors.
We subscribe to the ethical standards in debt collection and comprehend that the
debt collection is part of a continuing relationship between the client and the
debtor.
We understand that by releasing an account to us for collection our clients also
release their brand to us. Being conscious of this, we ensures that we protect one
of the most important aspects of our client’s business that is their brand equity.
We understand the importance of confidentiality of private data our clients, data
security, and that is why we ensure that the data provided to us always remains
confidential and for the same if desired we offer to enter into a Non-Disclosure
Agreement.
RM Debt Solutions reflects our values and reinforces our commitment to the
highest standards of integrity and honesty in business.

Our Mission
Rising cost of customer acquisition, requirements for satisfying consumer needs,
burdens of overdue debt, and the need for effective customer retention etc., throw
up never-ending challenges for any business.
We believe in building long-lasting strategic relationship. We have sufficient
experience and expertise needed establish a mutually beneficial relationship
between clients and their debtors whereby we assist our clients in recovering
outstanding amounts owing by implementing the most efficient means possible
and take away your anxiety off issues regarding debt recovery and allow clients to
focus on the core business processes and help them in transforming their
business.
Our objectives are:
• To collect the debt within the shortest period of time.
• To be proven by our clients as the agency of choice in terms of performance
and results.
• To have strong relationships with key organisations in selected market
segments.
• To be an extension of overall our client’s business approach and an exclusive
Debt Solutions partner.
Why RM Debt Solutions
Yes we are a small firm – but we have zeal and energy to get your money back
into your bank account as quickly as possible.
We have gained knowledge and experience that cannot be collected from
textbook or from handling a deal or two. It has been forged by years of
experience, by our Administrator.
We are skilled to secure payment from the appropriate payer. We have the ability
to interface with third-party payers directly. This minimizes the amount of time
and effort required for your staff to become involved in claims resolution on those
accounts assigned for collections.
All our services are offered on a no risk element for our clients.
Our clients would never be asked for any other fee other than the agreed
percentage of the amount we collect. Further, if we don’t perform, we don’t get
paid.
Momentum – Movement – Forward motion. It is what we have been doing since
we started out, and it has been growing. Our clients’ momentum feeds ours and
we sustain theirs. It’s a partnership.

Our Services
We fully understand that we are frequently dealing with sensitive issues while
recovering the delinquent accounts. We always take a thoughtful, friendly and
courteous approach. Our aim to recover the debt owed to you while at the same
time we also ensure better business relationship protecting the interests of our
clients.
The principle behind this is that our client’s have outsourced their accounts
receivables operations to us in order to increase their internal efficiencies, giving
management more scope to focus on servicing their client’s needs.
Therefore, our focus is not being a debt recovery firm, but our objective is to
become your collection partner by providing you with a stress free way of
collecting your outstanding account receivables allowing the clients focus on core
business activities.
Commercial & Consumer Debt Recovery / collection Services offered by us
• One-off Debt Recovery
• Receivable Management Service
We know that many requirements are unique to individual companies and we are
very happy to discuss the same.
Our process
While many other firms move rapidly towards the courts and legal recourse, we
take careful and measured approach that gets results swiftly and in more cost-
effective manner. We lay special attention to case study, evaluation and
assessment, establishing communication with them and then planning a recovery
with a case-based strategy. We are not tied down to a particular method of
collection.
Rendezvous:
 Initial contact with the client  Readiness to outsource Debt Recovery
 Inter-action vis-à-vis concept and offerings  Concurrence to work
together
 Recognize the probable debt needing attention  Evaluation of Debts
 Agreement on commercial terms  Acceptance of cases
 Delegation – Power of Attorney
Decision Process:
 Scrutiny of debt documentation  Contingent assessment
 Validate approach to reconcile & resolve  Persuasion, influence & negotiations
 Plan of action & strategy  Performance Review & Reporting  Status Report
Closure:
 Settlements  Acceptance of receivables  Processing N O C
 Billing & Receipt of fees  Closure

While evaluating the process we considered following points:

• Ours is a pre-legal professional collection service.
• All claims and / or demand for dues are unique.
• We will review and report proceedings and updates to you at each stage
about progress of the claims.
• During the process of collection debtor may pay or otherwise satisfy debt.
• Clients would notify us immediately on receipt of payments against claims.
• When we receive payment, the same would be forwarded to client
immediately.
• We adhere to the highest standards of ethics and will comply with all state
and Central government laws.
• Due to uniqueness of handling each claim, time frames are thoughtfully and
purposely omitted.

If you need any help regarding our services, further information about us or for a
no obligation discussion on how we can help you, email us at
info@rm-debtsolutions.com or call us at: +91-749 808 2638