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Architectural

Innovation- transplant Radical Innovation-


product to new market
eg ola, ball point pens smartphones
Y axis- market-existing to new

X axis-technology-existing to new

Disruptive Innovation-
eg. shaving foam over
Incremental
cream, fintech, waxing
Innovation- gillette
strips over razor blades,
mach 3, some
netflix/hotstart etc over
improvement to the
tv
existing product
makes former
technologies obsolete

Should we innovate?

No-

 Cost of failure
 Cannibalization
 Real need vs fad-is it sustainable to innovate

Yes-

 Strategic

Lack of innovation in Indian fmcgs

The “Jobs To Be Done” theory of innovation:

https://hbr.org/ideacast/2016/12/the-jobs-to-be-done-theory-of-innovation

People buy products to “get the job done”

Successful innovation-solves problems, eases struggles, fulfil unmet aspirations-perform jobs that
formerly had only inadequate or non-existent solutions

Understanding the jobs reveals why people purchase and use products and services

Eg. Buying and storing cat litter regularly- https://hbr.org/2016/09/know-your-customers-jobs-to-


be-done

Indian innovators- Darshan Patel, Vini Cosmetics (Fogg, Livon)


Vectors of innovation

 Need- crack the job to be done, look to the West or Look deep within
e.g. Sensodyne, Livon, Krack: cracked heels a very India specific problem

 Product- develop a superior product to do the “job to be done”


E.g. Epigamia yoghurt: quick breakfast, dark fantasy biscuits

 Communication- reposition an existing offering to untap behaviour


Communication innovation eg Fogg-no gas deos, Moov- positioned as back ache balm
instead of pain balm. Earlier balms focused on knee pain but the target market (old people)
was very small, so repositioned to target young Indians who were gradually spending more
and more time on their laptops, sitting.

 Packaging innovations- e.g. Engage- Pocket deo, tetra pack, cup noodles, sachet packs-
sachet marketing lead to most penetrated category being shampoo in India, kinder joy-
changed outer packaging to show people the egg shape, box me egg shape nhi dikhti

 Pricing- e.g. Gillette- razor priced higher than the base product, dollar shave club

 Fair and Lovely- all kind of innovation

Who-what-when-where-why-but

Who is using the product?

What product is the consumer using?

When are they using the product (time/frequency)?

Where are they using them product(place/ritual)?

Why are they using the product-what job are they doing through the product?

But what are the pain points?

NPD

 Fuzzy front end- identify levers of innovation: flavour, variety, texture, shape
Brand equity-drive brand preference, create brand loyalty
Portfolio sighting
MUP- multi unit packs

Which segment? Eclairs, bubble gums, chewing gums, HBC, toffees, jellies

Jellies was fastest growing segment, hit the 400 crore mark, high share of mind in kids and youth

JELLY SEGMENT!

what shape? Do a qualitative consumer dipstick to co-create shape ideas


which are the best shapes? A follow-up dipstick to evaluate a shape ideas; like- toy-like, smiling, cute
animals; dislike- dirty animals, too realistic shapes

trade activation/customer activation

GTM launch planning

1. Establish breadth of distribution


2. Depth of distribution
3. Arrive at production quantity
4. Allocate budgets for trade spends
5. Communicate sell out aids

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