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DEALER EDITION
APRIL 2018
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• ACTIVECUSTOMERS
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• Earn a minimum of $10 lED
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in the last 6 months
CO-OP CERTIFIED
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TA B L E O F C O N T E N T S
DEALER EDITION
APRIL 2018
M A G A Z I N E
STAFF
®
New DOMINATOR Competition Editor
Terry Johnsen
Diesel Oil | 0!'% Associate Editor
*OEL9OUNGMAN
Staff Writers
Kathy Anderson
John Baker
Dan McClelland
Jamie Trembath
*OEL9OUNGMAN
Graphic Design Manager
Jeff Spry
Senior Graphic Designer
Luke Boynton
Content Contribution
Tim Golden
Brett Granmo
Mark Nyholm
Jaren Thell
Alex Thompson
Editorial Contribution
Dan Gorski
FEATURES DEPARTMENTS Michael Meuli
Back Issues
5 New DOMINATOR® 4 &ROMTHE0RESIDENTS Back issues of AMSOIL Magazine are
Competition Diesel Oil available for $1 each. Order G17D and
6 Letters to the Editor specify the month and year.
8 No, the Age of Automotive On the Web
%LECTRIlCATION7ONT%ND9OUR 7 Tech Talk www.amsoil.com
$EALERSHIP(ERES7HY Co-President & COO
16 Monthly Leaders Alan Amatuzio
12 Reach More Installers with the Co-President
Updated Installer Kit 20 Centerlines and Updates Dean Alexander
© 2018, AMSOIL INC.
14 $EALER4URNS(IS0ASSION 22 Insight on Sales All rights reserved.
Into Success 0RINTEDBY3ERVICE0RINTERS
Duluth, MN USA.
ADVERTISEMENTS
Letters to the Editor
AMSOIL INC.
2 "ECOMEA#ERTIlED$EALER Communications Department
The AMSOIL Building
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Superior, WI 54880
23 ZO!0OWERFUL!DDITIONTO letters@amsoil.com
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THE COVER
New AMSOIL DOMINATOR®
Competition Diesel Oil
is engineered for highly
MODIlEDCOMPETITIONDIESEL
engines, many of which
produce in excess of 1,500 hp,
providing enthusiasts with the
CONlDENCETOCOMPETEAND
the protection to win.
!LLTRADEMARKEDNAMESANDIMAGESARETHEPROPERTYOFTHEIRRESPECTIVEOWNERSANDMAYBEREGISTEREDMARKS
INSOMECOUNTRIES.OAFlLIATIONORENDORSEMENTCLAIMEXPRESSORIMPLIEDISMADEBYTHEIRUSE!LLPRODUCTS !02), | 3
advertised here are developed by AMSOIL for use in the applications shown. M A G A Z I N E
Alan Amatuzio
Co-President & COO Dean Alexander
Co-President
4 | !02),
M A G A Z I N E
New DOMINATOR®
Competition Diesel Oil
The newest addition to the DOMINATOR racing line is
SPECIALLYFORMULATEDFORPERFORMANCE
MODIlEDDIESELENGINES
New AMSOIL DOMINATOR® 20W-50 Competition Diesel Oil (DCO) is engineered for
MODIlEDCOMPETITIONDIESELENGINESANDTHEHIGHHORSEPOWERDEMANDSOFSLEDPULL-
INGDYNORUNSANDDRAGRACING&ORTIlEDWITHPERCENTBETTERRESISTANCETOOILBREAK-
DOWN
TOWITHSTANDHIGHCYLINDERPRESSURESANDJACKEDWITHEXTRAZINCANDPHOSPHORUS
for bulletproof wear protection, DOMINATOR Competition Diesel Oil provides profes-
SIONALSANDENTHUSIASTSWITHTHEPOWERPROTECTIONANDCONlDENCENEEDEDTOWIN
• Competition-gradeTECHNOLOGYFORMULATEDSPECIlCALLYTODELIVERMAXIMUMPOWER
ANDPROTECTIONINPERFORMANCE
MODIlEDDIESELENGINES
• Extra zinc and phosphorus for bulletproof wear protection
• Fights oil breakdown under the extreme temperatures and pressures of competition, n,
extending the lives of cylinders, rings, cranks, rods, turbochargers and bearings
• High-viscosity formulation provides an extra level of protection, while offsetting the
he
negative effects of fuel dilution
• Delivers superior shear stability to withstand the intense stress and compression
common to high-horsepower diesel trucks
• May be used in any diesel engineCALLINGFORAN!0)#+
#*
#)
OR#(
DIESELOIL
#OMPAREDTOTHEC0(4(3LIMITFOR3!%7
!LLTRADEMARKEDNAMESANDIMAGESARETHEPROPERTYOFTHEIRRESPECTIVEOWNERSANDMAYBEREGISTEREDMARKS
INSOMECOUNTRIES.OAFlLIATIONORENDORSEMENTCLAIMEXPRESSORIMPLIEDISMADEBYTHEIRUSE!LLPRODUCTS !02), | 5
advertised here are developed by AMSOIL for use in the applications shown. M A G A Z I N E
6 | !02),
M A G A Z I N E
T E C H TA L K
In my October 2017 Tech Talk column, I The Castrol plan looks better. Who • We don’t limit total vehicle mileage.
emphasized selling solutions rather than DOESNTWANTENGINEPROTECTION We stand behind our products no
PRODUCTS4HATSBECAUSEPEOPLEWANT guaranteed “forever?” matter what the mileage on a properly
products that help them avoid wasting MAINTAINEDVEHICLEWHETHERITS
time and money – total solutions that !GAINTHOUGHREADTHElNEPRINT9OU miles (482,803 km), a million miles
solve problems. HAVETOUSE#ASTROL%DGE0ROFESSIONAL (1,609,344 km) or forever.
motor oil exclusively and the service must
In our industry, one way to offer be performed by an “automotive service • We don’t impose inconvenient
customers the promise of saving center, commercial fast oil change facility service intervals. I know for some
time and aggravation is to back or auto dealer.” Castrol also wants you to ITSAJOYBUTFOROTHERSHAVINGTO
your products with a splashy engine CHANGEOILEVERYMILESKM change oil every few thousand miles is
guarantee. Most of them are intended six months, although you can extend a hassle. We guarantee our products
to grab your attention with an eye- THATINTERVALIFYOURVEHICLEOWNERS for their full recommended service
popping number of guaranteed miles manual allows it. Coverage excludes intervals, regardless of what it says
ORYEARS&OREXAMPLETHE6ALVOLINE
vehicles with more than 100,000 miles INYOUROWNERSMANUAL&OREXAMPLE
engine guarantee offers up to (160,934 km). If your vehicle has more if you use Signature Series Synthetic
300,000 miles (482,803 km) of engine than 75,000 miles (120,701 km) on it Motor Oil and your driving conditions
COVERAGE#ASTROL
GOESEVENFURTHER when you register for coverage, Castrol fall under our “severe” designation,
guaranteeing your engine “forever.” only pays 50 percent per claim, with a THATMEANSWELLBACKOURPRODUCTFOR
-ANYOILlLTERWARRANTIESAREJUSTAS MAXIMUMOF4HATSNOTMUCHOF MILESKM ONEYEAR
ENTICINGONTHESURFACE-OBIL
WARRANTS a reimbursement when you consider the hours no matter what it says in your
ITS%XTENDED0ERFORMANCE/IL&ILTERS cost of an engine. OWNERSMANUAL
for up to 20,000 miles (32,187 km),
DEPENDINGONTHElLTER ,ETSLOOKATlLTERS-OBILGUARANTEES • We don’t force exclusive and
CERTAIN%XTENDED0ERFORMANCE/IL&ILTERS continuous use of the same oil. We
These guarantees and warranties make for 20,000 miles (32,187 km). We know (and your engine) would love it if you
for great theater, but do they hold up from experience how impressive that is used Signature Series Synthetic Motor
ONCEYOUREADTHElNEPRINT since our Ea® Oil Filters designated with /ILFROMYOURCARSlRSTMILETOITSLAST
product code EaO provide up to 25,000 But we understand how life can disrupt
Say you want to take advantage of MILESKM ONEYEAROFSERVICE our best laid plans. Maybe you want to
6ALVOLINESMILESKM But Mobil recommends that you follow switch to OE Synthetic Motor Oil. Maybe
OFGUARANTEEDENGINEPROTECTION9OUR THESERVICEGUIDELINESINYOUROWNERS in a moment of weakness you use a
vehicle cannot have more than 125,000 MANUALWHENCHANGINGYOURlLTER different brand of oil that your brother-
miles (210,168 km) on it (131,001 miles despite the 20,000-mile (32,187-km) in-law had lying around his garage. As
;KM= ONTHEDATEOFITSlRST interval printed on some of its Extended long as you follow the guidelines given
qualifying oil change, which must have ,IFE/IL&ILTERS3OIFYOUROWNERS INYOUROWNERSMANUALWHILEUSING
taken place on or after April 1, 2010). manual calls for 5,000-mile (8,047-km) ADIFFERENTBRANDOFOILWELLCONTINUE
9OUMUSTCHANGEOILBEFOREEVERY OILANDlLTERCHANGESYOUR
MILE to cover you once you resume use of
miles (6,437 km) “continuously and
KM %XTENDED0ERFORMANCE/IL AMSOIL synthetic motor oil.
EXCLUSIVELYvUSINGONEOF6ALVOLINES Filter essentially becomes a 5,000-mile
full-synthetic oils, regardless what your
KM lLTER The AMSOIL Limited Warranty offers
OWNERSMANUALSAYS6ALVOLINEDOES peace of mind, reserve protection (in
give you three exceptions if you go !LTERNATIVELYLETSLOOKATTHE!-3/), case you exceed the service intervals
beyond 4,000 miles (6,437 km). Just Limited Warranty. We pride ourselves GIVENINYOUROWNERSMANUAL AND
DONTEVEREXCEEDMILES on building extra protection into our mEXIBILITYTOUSEWHATEVER!-3/),
km), or you lose coverage. products. In the same way, we build SYNTHETICMOTOROILlTSYOURMAINTENANCE
extra protection into our warranty. SCHEDULE,IKEOURPRODUCTSITSAHEAD
Can you keep track of all that?
of the game.
!LLTRADEMARKEDNAMESANDIMAGESARETHEPROPERTYOFTHEIRRESPECTIVEOWNERSANDMAYBEREGISTEREDMARKS
INSOMECOUNTRIES.OAFlLIATIONORENDORSEMENTCLAIMEXPRESSORIMPLIEDISMADEBYTHEIRUSE!LLPRODUCTS !02), | 7
advertised here are developed by AMSOIL for use in the applications shown. M A G A Z I N E
NO
THE AGE OF AUTOMOTIVE
ELECTRIFICATION WON’T
END YOUR DEALERSHIP.
HERE’S WHY.
Every day, it seems, another headline heralds The bottom line? Although the technology that powers
the demise of the internal-combustion engine. our vehicles will change, an estimated 92 percent of
The current narrative has scores of automakers vehicles on the road worldwide in 2030 will still
use an internal combustion engine (ICE) in some
and motorists abandoning their traditional
capacity, providing your Dealership opportunities to
vehicles – and the lubricants they use – in favor of grow well into the future.
electric vehicles, a scenario that understandably
unnerves many AMSOIL Dealers. 1. Headlines are Misleading
Headlines are crafted to grab your attention and elicit
We dug past the headlines and consulted nearly clicks. Unfortunately, most people glance at a headline
40 studies, reports and articles to gain in their news feed, react to it and move to the next
insight into how electric vehicles one without reading the story. To get to the truth about
may reshape the automotive THEFUTUREOFELECTRIlCATIONITSCRITICALTHATYOUREAD
landscape. Reality, it turns out, each story carefully and understand the motivation of
is far different than the picture ITSSOURCE/THERWISEITSEASYTOFALLPREYTOALARMIST
painted in the media. Here, we views about the demise of the internal combustion
present six key points that engine and lose hope for your Dealership.
clarify the confusion
surrounding the In the table below, we show just three headlines that
electric vehicle turned heads recently. Adjacent to each is what the
market. automaker in question really said.
1
https://www.cbsnews.com/news/volvo-will-go-all-electric-by-2019-drop-traditional-engines/
8 | !02), 2
https://www.nbcnews.com/business/autos/gm-going-all-electric-will-ditch-gas-diesel-powered-cars-n806806
3
M A G A Z I N E https://electrek.co/2017/08/21/ford-could-go-all-in-on-all-electric-vehicles-under-new-leadership/
Buy AMSOIL Online
AMSOIL ONLINE STORE
n%LECTRICoANDn%LECTRIÚEDo DONTHAVEPLUGSANDARECAPABLEOF
are Vastly Different running on all-electric power for only a
4HATBRINGSUSTOPOINTÏ9OULLNOTICE FEWMILESLIKETHE4OYOTA
0RIUS
4HE
THAT6OLVO
SAIDITPLANSTOINTRODUCE category also includes “micro
hELECTRIlEDvCARSBY,IKEWISE hybrids,” which can include
'-
SAIDITBELIEVESINANhALL
ELECTRICv vehicles with stop-start
FUTUREWHILE&ORD
HASTHROWNITSSUPPORT technology. By this
BEHINDhELECTRIlCATIONv4HEDIFFERENCE DElNITIONAFULL
BETWEENTHETERMSCANTBEOVERSTATED size pickup truck
with stop-start
An electric vehicle can plug into a technology is Just as
charging station to recharge batteries considered important, an
that run electric motors used to propel ANhELECTRIlEDv AUTOMAKERSMOVE
the vehicle. They include battery vehicle and, if the TOELECTRIlCATIONFOR
ELECTRICVEHICLES"%6S LIKETHE.ISSAN
media outlet reporting the FUTUREMODELSDOESNT
,EAF
AND4ESLA
ASWELLASHYBRID STORYDOESNTUNDERSTAND NECESSARILYMEANITLL
VEHICLESLIKETHE#HEVY
6OLT
.OTETHAT the difference, they sometimes quit manufacturing its current
some “electric” vehicles still use an ICE, call it an “electric” vehicle. So, if an lineup of traditional vehicles. Volvo,
hence require motor oil. automaker announces a move toward for example, will continue making its
hELECTRIlCATIONvINTHEFUTURETHEMEDIA current gas and diesel vehicles for the
%LECTRIÚED vehicles, on the other hand, foreseeable future.
include a much larger swath of the outlet may confuse the terms and
overall vehicle market. They include the assume the automaker is abandoning
“electric” vehicles mentioned above, as internal-combustion engines. This is
well as vehicles that have an electric completely false. Likewise, an “all-
motor somewhere in the drivetrain. ELECTRICvFUTUREINCLUDESELECTRIlED
This includes conventional hybrids that vehicles that still use an ICE.
ELECTRIFIED VEHICLES
INTERNAL
COMBUSTION STOP/START
ENGINE TECHNOLOGY MHEV FHEV PHEV REEV BEV FCEV
Internal Combustion Engine (ICE) Runs only on a gas or diesel engine. Most vehicles today
3TOP3TART4ECHNOLOGY Engine automatically shuts off in certain conditions, like when idling at Ford F150, Chevy
ASTOPLIGHTTOSAVEFUEL.OTETHATMANYAUTOMAKERSDElNETHESEAS -ALIBU
“micro hybrid” vehicles.
Mild Hybrid Electric Vehicle (MHEV) Electric motor cannot propel vehicle alone. Mainly used for engine start, (ONDA
#IVIC
!LLTRADEMARKEDNAMESANDIMAGESARETHEPROPERTYOFTHEIRRESPECTIVEOWNERSANDMAYBEREGISTEREDMARKS
INSOMECOUNTRIES.OAFlLIATIONORENDORSEMENTCLAIMEXPRESSORIMPLIEDISMADEBYTHEIRUSE!LLPRODUCTS !02), | 9
advertised here are developed by AMSOIL for use in the applications shown. M A G A Z I N E
-OST%LECTRIÚED6EHICLES3TILL5SE,UBRICANTS
.OWTHATWEVECLARIlEDTHETERMINOLOGYWECANGAUGETHEPERCENTAGEOFVEHICLES
that will require motor oil and other lubricants in the future. Our research, which is
based on nearly 40 studies, reports and articles from a wide range of sources, reveals
that an estimated 92 percent of vehicles on the road worldwide in 2030 will still
use an internal combustion engine, whether to propel the vehicle solely or working
INUNISONWITHBATTERIESANDELECTRICMOTORSTOIMPROVEEFlCIENCY4HATMEANSTHE
overwhelming majority of vehicles on the road more than 10 years from now will still
use motor oil and other lubricants, offering you plenty of sales opportunities. 92% by 2030
4. Motorists Favor Traditional Vehicles U.S. buyers. If those incentives expire, the bottom
by a Huge Margin could fall out of the market. U.S. government
Admittedly, predictions can miss the mark. But OFlCIALSTRIEDTOELIMINATETHECREDITINTHEMOST
CURRENTSALESlGURESARECLEAR$ESPITEGOVERNMENT RECENTTAXBILLBUTITSURVIVED4HATDOESNTMEAN
incentives that reward people for buying them, electric THEYWONTTRYAGAIN4AKEAWAYTHElNANCIAL
and hybrid vehicles represent less than 1 percent of incentive to buy an electric or hybrid vehicle, and
market share in the U.S. and Canada. In 2017, pickup the rate of growth will likely slow.
trucks accounted for the top three selling vehicles in Research done by the AAA determined that cost of
the U.S. and the top two selling in Canada. In fact, for ownership is a huge barrier to entry. Battery electric
EVERY"%60(%6SOLDINTHE53IN&ORD
SOLD vehicles have the second-highest annual operating
&
SERIESPICKUPS-OTORISTSCLEARLYARENTREADY cost, largely due to rapid depreciation.
to trade in their traditional vehicles
for the current crop of EVs. Range anxiety is another factor. Many motorists fear
DISRUPTIONSTOTHEIRTRAVELPLANSDUETOINSUFlCIENT
-UCHELECTRIlEDVEHICLE charging stations and infrastructure across the U.S.
growth is a result of AND#ANADA0LANNINGTRIPSAROUNDCHARGING
STATION
government incentives – not availability leads to a negative experience. Until
consumer interest battery technology becomes less expensive and more
– such as a advanced, electric vehicles will remain a tough sell to
$7,500 tax most motorists.
credit for
10 | !02),
M A G A Z I N E
!LLTRADEMARKEDNAMESANDIMAGESARETHEPROPERTYOFTHEIRRESPECTIVEOWNERSANDMAYBEREGISTEREDMARKS
INSOMECOUNTRIES.OAFlLIATIONORENDORSEMENTCLAIMEXPRESSORIMPLIEDISMADEBYTHEIRUSE!LLPRODUCTS !02), | 11
advertised here are developed by AMSOIL for use in the applications shown. M A G A Z I N E
To help you register installers as retail motorist. They trust our products and for GM dexos1 Gen 2. We also offer
accounts, we created the Installer Kit seek them out. AMSOIL customers offer a TRANSMISSIONmUIDSMOTOROILFOR%UROPEAN
(G250 [G8250 Canada]) several years GREATCOMPLEMENTTOANINSTALLERSCURRENT vehicles and diesel oils that meet the latest
ago. It provides everything needed to start customer base and help boost sales. INDUSTRYSPECIlCATIONSOFFERINGINSTALLERS
ABUSINESSCONVERSATIONWITHlVEINSTALLER more quality products and additional high-
prospects and register two as accounts. Secondly, carrying value service opportunities.
AMSOIL helps build
/VERTHEPASTCOUPLEYEARSWEVE INSTALLERSREPUTATION Focused on OE Synthetic Motor Oil
invested hundreds of hours into studying for excellent service in 7EALSOSIMPLIlEDTHE)NSTALLER+ITTO
the installer market. We surveyed, their area. Nearly 90 focus on OE exclusively. OE is designed
interviewed and met with hundreds of PERCENTOFINSTALLERS SPECIlCALLYFORINSTALLERSANDOFFERSYOU
installers across the U.S. and Canada business comes through 90% Word the best opportunity to establish new
to identify their expectations from an oil word-of-mouth referrals, of Mouth accounts and maximize sales once they
supplier and how we can position the meaning building trust start placing orders. Installers tell us that
AMSOIL brand to maximize your success. WITHCUSTOMERSISVITALTOTHEIRPROlTABILITY OILCHANGESOFFERLITTLETONOPROlT)NSTEAD
Our research revealed three goals Installers want to sell products that THEYREUSEDASAWAYTOGETCUSTOMERS
common to most installers that our brand provide their customers with the best in the door and earn their trust before
is perfectly suited to help meet: protection possible to ensure they leave uncovering opportunities for additional,
THESHOPSATISlED MOREPROlTABLESERVICES&ORTHATREASON
1) Attract more high-value customers
installers are understandably wary of
2) Build THEINSTALLERSREPUTATIONFOR For that reason, the Installer Kit focuses
selling extended-drain motor oils that limit
excellent service on how we build more protection
opportunities for seeing their customers.
3) Meet the demandsOFTODAYS into OE Synthetic Motor Oil, our top
OE Synthetic Motor Oil is recommended
complex engines recommendation for installers. OE
for the service interval given in the vehicle
Synthetic Motor Oil provides…
Because installers are extremely busy, OWNERSMANUALALLOWINGINSTALLERSTOSEE
the contents of the Installer Kit have been • 47 percent more wear protection1 their customers as often as possible.
revised to quickly show installers how THANREQUIREDBYTHE'-
DEXOS®
'ENSPECIlCATION 0RICEISANOTHERFACTOR/%ISPRICED
AMSOIL helps meet these goals. For
• 100 percent protection against LSPI2 competitively with other high-quality,
starters, we help them attract more high-
in the engine test required by the GM full-synthetic motor oils, increasing the
value customers in the following ways:
DEXOS'ENSPECIlCATION chances of the installer using OE as its
AMSOIL Locator – Tens of thousands • Maximum protection against “house” synthetic motor oil. Our research
of people visit www.amsoil.com every damaging deposits and sludge shows that an installer sells about 82
day, many looking for retail businesses cases of its house synthetic oil per month,
that sell AMSOIL products or install Finally, AMSOIL relieves installers of the compared to just eight cases per month of
them as part of a service. Installers who burden of keeping up with increasingly its second- and third-option synthetics.
place a $350 qualifying order ($450 in complex automotive and oil technology.
)NSTALLERSTELLUSTHEYDONTHAVETIME Synthetics continue to gain a greater
Canada) appear on the AMSOIL Locator
to follow industry developments. They SHAREOFTHEINSTALLERMARKET$ONTLETTHIS
at amsoil.com, helping drive customers
simply want products that meet the opportunity to grow your business pass
through their doors.
LATESTSPECIlCATIONSANDPROTECTTHE you by. Use the updated Installer Kit to
Exclusivityn!-3/),PRODUCTSARENT latest vehicles. help you sign up installers and earn your
AVAILABLEEVERYWHEREANDWONTEVERBE share of the growing oil-change market.
sold in big-box retailers. Carrying AMSOIL Again, OE Synthetic
products positions installers as the go-to Motor Oil offers a
place for AMSOIL products in their area, SOLUTION)TS!0) Updated Installer Kit
distinguishing them from other businesses. 3.CERTIlEDTO Stock # Units Pkg./Size U.S. Dealer Can. Dealer
alleviate warranty G250 (G8250 Canada) EA 1 Kit $8.00 $10.50
Loyalty – AMSOIL customers tend to be CONCERNSANDITS
enthusiasts, people who care more about recommended
protecting their vehicles than the average
1
"ASEDONINDEPENDENTTESTINGOF/%7
INTHE0EUGEOT45-7EAR4ESTASREQUIREDBYTHEDEXOS'EN
12 | !02), SPECIlCATION2"ASEDONZERO,30)EVENTSINlVECONSECUTIVETESTSOF!-3/),/%7
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M A G A Z I N E
REQUIREDBYTHE'-DEXOS'ENSPECIlCATION
Buy AMSOIL Online
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advertised here are developed by AMSOIL for use in the applications shown.
Buy AMSO L On ne
AMSOIL ONLINE STORE
“I have a passion for all things people at the very beginning of my Before too long, I have the start of
gasoline- and diesel-power-related and career and my formative years learning building a relationship not based on
THEMAINTENANCETHEREOFv0ALUMBO the value of building relationships and trying to sell something, but of caring,
said. “Automotive, marine, trucks, PUTTINGTHEOTHERPERSONlRSTv0ALUMBO trying to solve problems or create
tractors, chainsaws, you name it. said. “I am thoroughly interested in opportunities, or just simply sharing
Anything with a gas engine that needs people, their personal and professional experiences and being enthusiastic
to be taken care of.” endeavors, and how I may help them about what they do.”
in a genuine way to be more effective.
(ISMOTIVATIONh4HATSEASYv0ALUMBO
That approach seems to work well with
said. “To help people. To help people
RETAILANDCOMMERCIALACCOUNTS)TS
and organizations maintain their “(My goal is) to have my
still not easy. But I like it and it is what
vehicles and equipment like no one
comes natural for me.” business generate what I
else can.”
Those requirements led him to AMSOIL
He approaches these accounts in a consider full-time income
variety of ways. Using online resources,
products and his own Dealership.
0ALUMBOCHECKSOUTREVIEWSOFTHE
within the next three years.”
0ALUMBOHASBEENMOSTSUCCESSFUL COMPANYSSERVICESANDITSREPUTATION Account Direct Robert Palumbo
with retail and commercial accounts.
“Then I get to know the account, what
7HATSHISSECRET
they do and who their customers are,”
“I consider myself fortunate to have HESAIDh&ROMTHERE)LIKETOlND
been mentored by some amazing things I have in common with as many During this process of getting to know
people at the organization as possible. people, the actual decision-makers
14 | !02),
M A G A Z I N E
EMERGE0ALUMBOSAIDh-ANYTIMES literature, pricing, merchandising, new contacts is concerned, some accounts
it is not the person you think it might PRODUCTSETCATTHELOCATIONv0ALUMBO LIKEFREQUENTCONTACTSOMEDONT)F
be simply because they hold a certain said. “Keeping it current and clean is you try to guess who does and who
title,” he said. “Actually placing an just a good reason for a visit. DOESNTYOUWILLGETITBACKWARDSEVERY
order can be anywhere from one day time. It just falls into place; however,
TOONEYEARFROMTHEVERYlRSTVISIT h)TBUILDSCONlDENCEWITHTHEACCOUNT
it is something you need to be very
to dozens of visits. The main thing as well. They know they can count on
acutely attuned to.”
is to take every opportunity to build me helping their organization stay up-
a relationship by things you have in to-date. As with other AMSOIL Dealers,
common along the way. The one thing I 0ALUMBOSLIFEISBUSY)NADDITIONTO
know for sure is that it never ceases to his full-time day job and building an
surprise me as to where my next sale !-3/),BUSINESS0ALUMBOENJOYS
will come from. Keep an open mind.” “I am thoroughly working on remodeling projects at
home, gardening, hiking, camping and
0ALUMBOTHINKSHECOULDBENElT interested in people, spending time with his family. He also
from having a written business plan, their personal and likes to help others with their projects,
but describes himself as mostly vehicle repairs and maintenance.
spontaneous. “The AMSOIL Game
professional endeavors,
0LAN;!VAILABLEFORFREEDOWNLOADINTHE and how I may help them He advises other Dealers to focus and
Dealer Zone] is an excellent piece of to trust the business-building process.
in a genuine way to be
work. I am a relationship guy and not a h"EPATIENTANDDONTGET
RULESGUYSO)AMCONmICTED"ASICALLY more effective.” OVERWHELMEDv0ALUMBOSAIDh&INDAN
I am a seat-of-the-pants, out-of-the- angle to focus on in the business that
Account Direct Robert Palumbo
box, paint-outside-the-lines kind of you enjoy and things most likely will fall
guy. It drives my wife crazy. Admittedly, in place.”
some discipline would be useful for
better achievement.” “Also, I like to get creative with different
4HATSNOTTOSAYHEHASNOSYSTEMFOR in-house promos that are geared at
servicing his accounts. “I am a strong leveraging something they are already
believer in keeping and maintaining doing. Flyers, giveaways, drawings
a current and consistent spot for and so forth. As far as frequency of
!02), | 15
M A G A Z I N E
MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Dave M. Mann
Michigan
7-STAR REGENCY PLATINUM Carol H. Bell
DIRECT JOBBER
Bill & Donna Durand Texas
Wisconsin SECOND 5-STAR REGENCY PLATINUM
Total Organization DIRECT JOBBER
7-STAR REGENCY PLATINUM
DIRECT JOBBERS FIRST THIRD
FIRST 0ERSONAL'ROUP3ALES Total Organization
Total Organization NINTH SEVENTH
SECOND Commercial Account Sales 0ERSONAL'ROUP3ALES
0ERSONAL'ROUP3ALES FIRST SIXTH
.EW1UALIlED#USTOMERS Commercial Account Sales
HALL OF FAME
SECOND
New Customer Sales
Michael H. Ellis
David B. Richardson James J. Allen Michigan
Ohio Ohio
5-STAR REGENCY PLATINUM
MASTER DIRECT JOBBER REGENCY GOLD DIRECT DIRECT JOBBER
JOBBER
SECOND FIFTH
Commercial Account Sales THIRD Commercial Account Sales
Commercial Account Sales
16 | !02),
M A G A Z I N E
JANUARY 2018
Eric & Valerie Johnson David & Robin Huff Donald Speers
Virginia North Carolina Alberta
DIRECT JOBBERS REGENCY DIRECT JOBBERS DIRECT JOBBER
EIGHTH NINTH FOURTH
.EW1UALIlED#USTOMERS .EW1UALIlED#USTOMERS New Customer Sales
!02), | 17
M A G A Z I N E
MONTHLY LEADERS
The AMSOIL Dealer Hall of Fame, full AMSOIL business category descriptions and top 20 monthly
leaders can be found in the Dealer Recognition area under the Services menu in the Dealer Zone.
Alan Cook
Wisconsin
DIRECT JOBBER
NINTH
New Customer Sales
PREMIER
David Untch “I inform my leads that I have used all of the AMSOIL products needed
Ohio in our own heavy equipment, trucks and cars. Then I provide them with
DIRECT DEALER
all of the details of improvements in power and mileage, along with
Sponsors:
Jerry & Betty Wolford great enthusiasm about the entire line of AMSOIL products. It goes
Direct Jobbers: from just a sale, to an easy sale for many (AMSOIL) products.”
Jerry & Betty Wolford
David Untch - Direct Dealer
Direct Jobbers:
Sammy & Adrienne Samuelson
18 | MARCH
!02),
2018
M A G A Z I N E
2018
Go ahead…
S O M ETH I N G R E VOLUTI O N A RY I S C O M I N G .
B E H E R E W H E N W E U N V E I L T H E L AT E S T A M S O I L I N N O VAT I O N !
C E N T E R L I N E S A N D U P D AT E S
April Close-Out
The last day to process April orders in the
U.S. and Canada is the close of business ®
on Monday, April 30. Individual telephone
and walk-in orders will be processed if
initiated by the close of business. Internet
and fax orders will be accepted until 3 p.m.
Central Time on that day. All orders received
after these times will be processed for
F O R Y O U R H E A L T H
the following month. Volume transfers for
April business will be accepted until 3 p.m.
Central Time on Friday, May 4. All transfers
received after this time will be returned.
• OptimumHEALTHFOR$EALERSFRIENDSFAMILY
• MeetMONTHLYQUALIlCATIONS
Limit • Maximum quality in each pill
Time Oed-
ffer • Buy from yourself
RENEW • OvercomeTHELACKOFNUTRITIONINTODAYSPROCESSEDFOODS
NOW FOR .UTRITIONAL3UPPORTFOR-ENTAL3HARPNESS&OCUS
U.S. Can. Memory and mental clarity directly affect our quality of life.
$30*/$45** 7EDONTHAVETOSUCCUMBTOhSENIORMOMENTSvASWEAGE,IFESTYLE
/.%9%!2
CHOICESTHATINCLUDEADIETRICHINFRUITSANDVEGETABLESOILYlSHAND
healthy fats, along with regular exercise, stress management and
$25*/$37** appropriate supplements, can greatly impact how well our brains age.
!54/2%.%70%29%!2
The American Heart Association recommends that everyone takes a
$120*/$225** multivitamin to provide nutritional insurance against potential nutrient
&)6%9%!23 DElCITSINOURDAILYFOODINTAKE
ALTRUM Memory Focus provides additional
nutrients that may support thinking power,
SHARPMENTALFOCUSANDMEMORY
7ITHDIRECTDEPOSITORARELOADABLE6ISACARD
7ITHDIRECTDEPOSIT
20 | !02),
M A G A Z I N E
$1.00 U.S.
I N S I G H T O N S A L E S
An AMSOIL Dealership offers nearly (ISSTORYISNTUNIQUE-ANYOTHER fellow Dealers by not interfering with
UNLIMITEDFREEDOMmEXIBILITYAND Dealers over the past 45 years have their active customers or accounts.
opportunity. As an AMSOIL Dealer, you experienced similar results. Stories
can choose to work full or part time. LIKE"RIANSPROVETHATANYONECAN • %NSUREYOUR$EALERSCUSTOMERS
9OUCANCHOOSETOSTOCKPRODUCTS SUCCEEDASA$EALEREVENIFYOUVE and accounts are properly
and sell directly to customers. Or, BEENA$EALERFORYEARSYETHAVENT informed and following AMSOIL
you can register customers who buy sold a single product to anyone other policies and procedures.
DIRECTLYFROM!-3/),9OUCANCHOOSE THANYOURSELF)TSNEVERTOOLATETOSTART These few policies cover the majority
to sell to individuals, businesses or In fact, if you fall into this category, of questions we receive and issues we
BOTH9OUCANFOCUSONASPECIlC CHECKOUTTHE$EALER'AME0LANINTHE have to resolve.
type of customer, such as turbodiesel Dealer Zone at myaccount.amsoil.com.
enthusiasts. Or you can leverage our It provides advice on how to get your )REALIZEFREEDOMmEXIBILITYAND
full product line to focus on multiple Dealership up and running, making opportunity are more encouraging and
markets, like motorcyclists, engine money. It also provides concrete goals interesting to read about than policies
builders, auto parts stores and many toward which you can strive as you and rules. Unfortunately, situations
OTHERS9OUCANALSOCHOOSEFROM start working your Dealership. sometimes arise that complicate
working online, at events, cold calling business for Dealers and their
on businesses and more. One way we help Dealers of all customers largely because someone
experience levels succeed is to DIDNTKNOWABOUTAN!-3/),POLICYOR
)NADDITIONTOOPPORTUNITYTHERESALSO maintain a few policies to ensure mAT
OUTVIOLATEDAPOLICY$OYOURSELFA
higher demand for synthetics than fairness and protect the opportunity for favor and spend a little time reviewing
ever before. Add to that free shipping everyone. Here are a few highlights. OURPOLICIES)FYOUHAVENTREADTHEMIN
on qualifying orders for most of our a while, add it to your to-do list. Current
CUSTOMERSANDITSCLEARTHATITSA • No posting AMSOIL product
pricing online. This includes, but policy documents can be found in
great time to be an AMSOIL Dealer. the “Rules of the Road” section of the
This applies to everyone, from brand- is not limited to, eBay, Amazon,
Craigslist, online stores and forums. Dealer Quick-Start Guide located in the
new Dealers to the biggest and most Dealer Zone.
successful Dealers. It also applies to This policy prevents other Dealers
$EALERSWHOVEUSED!-3/),PRODUCTS from undercutting your prices and Then, make sure your customers are
themselves for years, but for whatever starting a price war. aware, too. This helps protect your
reason, have never pursued selling • “AMSOIL” may not be used in your $EALERSHIPANDYOURPROlTABILITYINTHE
!-3/),PRODUCTSSERIOUSLY)DLIKE BUSINESSNAMEWEBSITE52, long run.
to share one example that I recently &ACEBOOKPROÚLEETCThis reduces I hope this inspires you to get out and
DISCOVEREDINVOLVING"RIANWHOSBEEN liability for Dealers and prevents start working your Dealership. As Brian
an active Dealer since August 2016. potential customers from confusing taught us, any time is a good time to
Brian bought a few products here and you with AMSOIL INC. get to work and start making a little
there and may have even sold a little. • Always identify yourself as an extra money.
"UTTHROUGH*ANUARYHEHADNT independent AMSOIL Dealer to
registered any buying customers or avoid confusing your business
earned any commissions. In February, with AMSOIL INC.
however, he ordered more products,
registered 40 new buying customers • Your Dealership provides the
ANDlNISHEDTHEMONTHWITHMORETHAN opportunity to build a business by
2,800 commission credits. What an selling AMSOIL products to new
awesome story. Good for you, Brian! customers. Respect the work of your
!LLTRADEMARKEDNAMESANDIMAGESARETHEPROPERTYOFTHEIRRESPECTIVEOWNERSANDMAYBEREGISTEREDMARKS
22 | !02), INSOMECOUNTRIES.OAFlLIATIONORENDORSEMENTCLAIMEXPRESSORIMPLIEDISMADEBYTHEIRUSE!LLPRODUCTS
M A G A Z I N E advertised here are developed by AMSOIL for use in the applications shown.
Buy AMSOIL Online
AMSOIL ONLINE STORE
Filtration Solutions
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Minimum 10%
(Discover in U.S. only) 0OST
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U.S. DEALERS: CAN. DEALERS: U.S. PREFERRED CUSTOMERS: CAN. PREFERRED CUSTOMERS:
Free shipping on orders Free shipping on orders Free shipping on orders Free shipping on orders
of $350 or more. of $450 or more. of $100 or more. of $130 or more.
Orders less than $350 Orders less than $450 Orders less than $100 Orders less than $130
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of $11.99. of $13.99. of $8.99. of $11.99.