How to select the right

Salesforce edition

W
ith Sales Cloud, reps get one central place to manage all sales-related activities. That means they’ll spend less time
on administration and more time closing deals. For sales managers, Sales Cloud gives real-time visibility into their
teams’ activities, so forecasting sales with confidence is easy.

Best of all, Sales Cloud is easy to use and customizable to the way you work. And
“Salesforce allowed
because it’s all in the cloud, everyone can access Sales Cloud with just an internet Bright Horizon to see 5x
connection — there is no need for expensive hardware or software. With Sales Cloud,
you can simply add more seats or upgrade to another edition that has more features increase in productivity.”
when your business grows. There’s no disruption to your business, because we take — SHUANG STOPPE,
care of everything behind the scenes. VP GROWTH OPERATIONS

Choose the Sales Cloud edition that’s right for your business:

MOST POPULAR

Essentials Professional Enterprise Unlimited

Small business CRM for up to Complete CRM for any Deeply customizable sales Unlimited CRM power
10 users size team CRM for your business and support

$ 25USD
PER USER
PER MONTH*
Start fast and grow even faster
with Essentials edition. Get
going instantly with guided
setup, in-app tutorials, and
Trailhead. Get all the essentials
so you can track leads,
opportunities, accounts,
and customer cases. No
more manual data entry with
automatic data capture. And
you can quickly scale your
business by adding the apps
you need from AppExchange.
$ 75USD
PER USER
PER MONTH*
Manage your entire sales
cycle with Professional
edition. Track your sales leads,
opportunities, and customer
cases, as well as manage
marketing campaigns,
contracts, orders, and more.
Get real-time business
insights with accurate sales
forecasts, and customizable
reports and dashboards.
$ 150 USD
$ 300 USD
PER USER
PER USER
PER MONTH*
PER MONTH*
Unlimited edition gives you
Do more with Enterprise edition.
access to unlimited online
Automate business processes
training, over 100 admin
using workflow and approvals,
services, and 24/7 toll-free
tailor Salesforce to your
support. Tailor Salesforce to
company with custom record
fit your business by building
types, and integrate with any
unlimited custom apps and
system using our web services
creating custom tabs and
API. You can also manage
objects. And your admins
complex sales territories, and
will have access to multiple
see how your sales deals have
sandboxes for development
progressed with deal trending.
and testing.

* Offer requires an annual contract. Monthly pricing available for Essentials edition.

Need a solution for both Sales and Service?

Get Sales Cloud and Service Cloud together. Ask us how.

LEARN MORE
Sales Cloud Edition Comparison
Essentials Professional Enterprise Unlimited Essentials Professional Enterprise Unlimited

Find and manage leads better. Cross-sell and upsell more easily.
Lead Management Case Management

Lead Assignment and Routing Knowledge (Read-Only)

Duplicate Blocking Customize and automate

processes.
Web-to-Lead Capture
5 5 Unlimited Unlimited
Mass Email Lightning Flow Automation processes processes processes processes
(Flow + Process Builder) and flows and flows and flows and flows
Campaign Management per org per org per org per org

Email Templates Lightning App Builder

Rules-Based Lead Scoring — AppExchange

Lead Registration — Data Storage Per User

3 5 5 File Storage Per User

campaigns campaigns campaigns
Campaign Influence — per per per Unlimited Custom Applications —
opportunity opportunity opportunity

Customizable Profiles and 2 Unlimited Unlimited

Manage customer and sales details. — profiles profiles profiles
Page Layouts per org per org per org

Account and Contact Management

2 Unlimited Unlimited
Roles and Permissions — roles roles roles
Opportunity Management per org per org per org

Customizable Sales Process

3 Unlimited Unlimited
Record Types (Per Object) — types types types
Task Management, Activity Feed per object per object per object

Person Accounts — Developer Sandbox —

1 Available for Available for

Sales Console App — custom app Developer Pro Sandbox — purchase purchase
per org

Sales Teams — — 1 1
Partial Partial
Partial Sandbox — — Sandbox Sandbox
Calendar All — — included included
per org per org
Sell from anywhere on any device.
1
Full
Salesforce Mobile App Full Sandbox — —
Available for
Sandbox
purchase
included
Full Offline Mobile Functionality per org

Forecast sales more accurately. Lightning Platform — —

Collaborative Forecasting — Workflow and Approvals — —

Forecasting Mobile App — Connect sales info to any app.

Custom Opportunity Fields in Email Integration with Outlook
— —
Forecasting
Google Apps Integration
Opportunity Splits — —
Lightning Sync —
Enterprise Territory Management — —
Additional
Create and track quotes and orders. Web Services API — $25
USD/user/
month
Contracts —

Orders —

Products and Price Books —

Quotes —

Get real-time sales insights.

Customizable Reports and Dashboards

Advanced Reporting Features — —

Collaborate across your company.

Files

Topics and Recommendations

Chatter

All features Some features Not included Included in base user license

This page is provided for information purposes only and is not warranted to be error-free,
nor is it subject to any other warranties.

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