nishantpandya082018@gmail.

com : E-Mail
NISHANT PANDYA T-5 Shikhar Enclave, Vasna Jakat Naka : Address
Vasna Road, Vadodara - 390007
DOB: 26th June 1994
+91-8460584513 : Mobile No.

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OBJECTIVE:

I am seeking to align myself and be a part of your progressive organization where I can use my skillset
and experience for the development of the organization as well as explore the new opportunities for the
growth of my career.

EDUCATION:

Diploma in Computer Engineering (2014) – M S University – Vadodara, Gujarat

First Class
10th Standard (2010) – Secondary & Higher Secondary Board – Vadodara, Gujarat
Distinction.

SKILLS:

 Customer Relationship Specialist.

 Good command over Microsoft Office.
 Good Communication skill and creative problem solving skills.
 Hardworking, Dedicated & Dependable.
 Good Admin & Management qualities.

EXPIRENCE:

Working Partner/ Admin – Horizon (Digital Marketing) – Vadodara, Gujarat.

January 2019 - Working.
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 Administrating the office and take care of its streamline operations.

 Analyzing the financial data to develop the new strategies and achieve business goals.
 Study the market trend and make strategies to developing proposals which are requirement
specific to approach new clients.
 Evaluate and enhance employee performance by training and motivating them.
 Managing marketing initiatives.
 Collaborating with relevant parties/vendors to create budget.

P.T.O
Business Development & Sales Executive – AB’S INFOTEL – Vadodara, Gujarat.
August 2016 – December 2018.
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 Developing new business opportunities by effectively communicating product lines to Government &
Private corporate in and around Vadodara.
 Understand and study client’s requirements/goals to offer appropriate solutions.
 Negotiating prices, terms of payment and service agreements.
 Assisting the purchase department by finding the correct source for exact product and solution as per
the customer's requirement.
 Also, handling the walk-in customers at the retail showroom and being part of the team to make
strategy for improvement of the sale.

Centre Manager – BRIGHT COMMUNICATION – Vadodara, Gujarat.

November 2014 – July 2016.
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 Administrating and managing the Customer Service Center (Mobile Brands: Xolo, Lava & VIVO) and
its various functions insuring the smooth work flow.
 Resolving customer complaints in a prompt & professional manner. Training fellow employees to use
the SAP System on entering a request into Online Portal and to retrieve information about their
request from the system. Query the Portal database and generate reports as requested.
 Developing service procedures, policies and standards for the Service Center.
 Keeping accurate records of the customer’s document, service action taken.

Hobbies:

Hiking, Surfing Internet, Playing Volley Ball, Painting.