AAQUIB KHANZADAH

Contact: +97150 286 4979

Email: a_khanzadah@hotmail.com

A reliable, trustworthy and a flexible individual with relevant experience and qualifications with wide comprehensive
understanding
SUMMARY OF SKILLS
 A result oriented professional with nearly xx years of extensive experience in Supply Chain Management, Logistics and
Inventory Management
 Comprehensive experience in managing complete Operations growth and profitability within the defined guidelines
 Proficient in effectively developing, supervising end to end supply chain as well as ensuring smooth materials
movements
 Successful track record of leadership & achievement in all assignments; consistently progressed to positions of
increasing responsibility
 Efficient in end-to-end development of software products from requirement analysis to system study, designing, coding
testing, de-bugging, documentation and implementation as well as ensuring the availability of all hardware
requirements
 Self motivated, hard working and goal-oriented with a high degree of flexibility, creativity, resourcefulness,
commitment and optimism
 Outstanding communication skills, verbal as well as written coupled with exceptional presentation skills with the ability
to perform above expectations

KEY SKILLS
 Inventory Planning
 Sourcing
 Vendor Management
 Negotiations / Costing
 Business Process Improvement  Business Development
 Client Servicing  Team Management
 Supply Chain Management  Resource Optimization
 Logistics  Receivables Managemen

HIGHLIGHTS

 Recipient of Employee of the Month in Feb 2009 for demonstrating excellent teamwork and commitment and fantastic
contribution to Customer Service Department
 Capably reduced:
o Inventory coverage in Hilti Stores & Van Stock from 87.8 down to 63.6 days (-27.6%) in 2012
o Obsolescence value by AED 275K (-37.5%) in 2012
 Carried out the effective execution of Van Stock Physical Inventory Count resulting in overall net difference reduction by
72%
 Achieved above expectations results by -28% Logistics Depreciation in 2013
 Product availability was exceeding expectations in Hilti Centers in Hilti Emirates and Saudi Arabia YTD at 97.5% in 2014
and Forecast Quality results were above expectations in 2016
 Achieved excellent results in inventory coverage DOH at 55.5 days vs target of 64 days in 2017
 ATS (Availability to Standard) KPI was above expectations at 98% for META in 2017
 Achieved above expectations results for PA (Product Availability) for GCC Markets at 96.3% in 2017
 Financial Obsolescence reduced in META by AED 209,216 in 2017 as compared to PY
 Achieved exceeding expectations results for META Inventory Coverage YTD at 91.5 days in 2017
 Received frequent appreciation from the sales team for the continuous support

CAREER PROGRESSION

Hilti Since June 2008

Delegations:
Global Process Manager
Materials Manager
Materials Manager
Materials Manager
Customer Service Representative
Aug 2018 - Present
May 2017 – July 2018
Jan 2015 – April 2017
Feb 2012 – Dec 2014
June 2008 – Jan 2012
Role:
As Global Process Manager
 Served as a key member of the Global Logistics team focusing on the Logistics users of the Sap by Design ERP (ByD)
platform, which constitutes of 25 worldwide Hilti markets. Acting in alignment with Hilti headquarters and be
responsible to develop and support process strategies along the supply chain
 Maintaining and developing existing reports and processes, ensuring their efficient functionality to support and steer the
daily business
 Implementing new initiatives that market organizations or headquarters will be launching in the field of Logistics within
those markets which are using SAP ByD
 Partnering and communicating effectively with appropriate stakeholders such as the Hilti IT department in defining
requirements, reviewing results, proposing changes and optimizations
 Training new users within SAP ByD markets and work closely with the pool of process experts in your team in aligning
priorities, offering support, and contributing to joint initiatives
 Conducting focus projects with multi-national groups, developing pilot tests, setting targets, agreeing on tasks,
organizing update calls and ensuring alignment with project scheduling and on-time delivery

As Materials Manager
 Driver of product availability and optimized inventory management (DOH/MOH, Obsolescence) for the Market
Organizations from purchasing/supply to distribution to the customer
 Managed and improved the forecasting, planning and purchasing processes in the organization to achieve great
business results
 Acted as point of contact for the organization for Materials Management matters and provides support for META
 Is in cooperation with the supplier (Hilti AG HQ), coordinates, escalates, prioritizes and optimizes purchasing processes
with the supplier as well as customers
 In charge of all operational fulfillment activities (demand planning, inventory management and replenishment process)
from supplier towards the customer
 Arranged & executed SFI (Sales/Forecast/Inventory) meetings, manages and coordinates supply topics for business units
 Primary driver of marketing efforts to reduce obsolescence (obsolescence pre-warning, sell-offs, items pruning)
 Manages and communicates about shortage situations and supports shortage management for META with respect to
business units.
 Monitoring of operational performance indicators and system alerts and reporting to senior management

As Materials Manager
 Managed current and future demand requirements by coordinating with sales & marketing team to ensure completion
of customer requirements on time.
 Responsible for inventory management for assigned products in existing storage locations – Central Warehouse, Hilti
Centers and Van Stocks
 Prime Link between Material Control department and Product Marketing group ensuring all promotions and phase-in,
phase-out items are planned effectively and the INP process is understood and implemented.
 Master data maintenance in the ERP system.
 Planning & releasing of purchasing orders to ensure targeted product availability at optimum inventory levels.
 Foreseeing performance bottlenecks and taking corrective measures to avoid the same. Coordinating for
 Implementation of engineering design changes in line.
 Manage all stock shortages ensuring that appropriate action is taken to resolve them with minimum cost and maximum
attention to customer service.
 Identifying and developing alternate vendor source for localization, reduction in delivery time and improve customer
satisfaction.
 Preparing and analyzing operational reports for identifying focus areas. (inventory, obsolescence, pre-warning, sell-offs,
pruning, etc.)
 Execute methodologies to analyze various processes, recommending modifications to minimize escalations, realizing
operational efficiencies and optimizing customer satisfaction improving relations consistently.

As Materials Manager

 Analyzing & reviewing replenishment to maintain inventory flow via Product Basket Tool.
 Utilizing planning software application Min Max for sale forecasting & manage replenishment.
 Detecting variances between forecast plan vs consumption & rectifying it.
 Monitor incomplete orders & follow up for completion as appropriate to maximize order flow.
 Identifying any potential supply issues & taking proactive and/or reactive corrective measures.
 Driving forecast process for the channel ensuring effective participation & collaboration from necessary departments.
 Reporting & management of obsolescence, shrinkage & bad goods.

As Customer Service Representative

 Support field-based personnel by providing On-time, detailed and accurate communication and Sales leads gathered
from customer contacts and arranging contact/site visits with customers & TS
 Act as a central point of contact for customers by interfacing with associated departments: Technical Salesperson, Key
Account Managers, Key Project Coordinators, Technical Support, Hilti Centre’s, After Market Service, Credit Services,
Logistics, Product Management, GAC & UPS to provide quality Customer Service
 Maintain additional tasks as identified by management, in areas such as Administration (margin hold, account hold, back
orders, steering orders), Sales Productivity, Quality and Training & Development

PRECEDING ASSIGNMENTS

3Global Services Ltd. as Senior Customer Service Associate: Jan 2007 – Apr 2008

ICICI One Source as Customer Service Associate / Financial Advisor: Dec 2005 – Jan 2007

TRAINING & PROFESSIONAL DEVELOPMENT

 Hilti Basic Training Seminar (BTS)

 Harvard Manage Mentor - Customer Focus, Difficult Interactions, Project Management, Presentation Skills & Time
Management
 Microsoft Certified Excel Course (Formatech Dubai)
 Mastering Impactful Communication (MIC)
 Effective Presentation Skills (Level 1)

EDUCATIONAL CERTIFICATION

2005 Bachelor of Commerce from Mumbai University, Mumbai

PERSONAL DETAILS

Date of Birth : 11th April 1985

Address : 107, Mazaya 3, Liwan Queue Point, Dubai, UAE
Visa Status : Employment / Resident Visa
Nationality : Indian
Languages Known : English and Hindi
Driving License : Valid UAE Driving License