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TOGETHER
NEXTWAVE PARTNER
PROGRAM EVOLUTION
Welcome
NextWave Partner Program It is with great pleasure that I welcome you to the Palo Alto Networks NextWave Partner Program.
NextWave Requirements At Palo Alto Networks we consider our partners valued members of our global sales team. Our NextWave partners are with us every step
of the way, protecting our way of life in the digital age by preventing successful cyberattacks. Our mutual success relies upon how we
NextWave Country Sets empower a growing ecosystem of change makers, like us, who provide our mutual customers highly effective and innovative cybersecurity
and services, across clouds, networks, and mobile devices.
NextWave Benefits
Technology disruptions remain constant and the security industry continues to change. Prolific cloud adoption is transforming traditional
NextWave Program Discounts
IT provisioning methods and increasing the breadth of cybersecurity risks. This evolution has opened vast opportunities for our NextWave
partners to maximize their profitability by delivering more service offerings, especially cloud services.
NextWave Program Incentives
As a NextWave partner, you have our unwavering commitment to elevate your success by enhancing profitability, enabling differentiation,
Rules of Engagement
and expanding opportunities. We are committed to providing tools, training and resources to help our partners capitalize on new
Partner Enablement Success opportunities and build and deliver their cybersecurity services business.
Pre-Sales This interactive reference guide outlines the different components of the NextWave Partner Program and explains its numerous
membership benefits. Please consider this your personal NextWave Partner Program reference guide. As you become more familiar
CYBERFORCE with the program, we recommend the following to help you optimize your partner experience:
Sales
• Visit the NextWave Partner Portal, for access to the Partner Learning Center, register deals and learn more about the value
Post-Sales of partnering with Palo Alto Networks.
Enablement ROI • Sign-up for our Partner Newsletter and have relevant partner information delivered directly to you by email.
Services Opportunities • Read Channels Weekly to learn more about the latest partner news, information and updates.
Support Offerings • Follow us on Twitter, for real-time partner updates on a variety of Palo Alto Network topics.
Managed Services Program
On behalf of the entire Palo Alto Networks team, I want to thank you for being a part of the NextWave Partner Program. We look forward
Not-for-Resale
to helping you fuel new business opportunities that safeguard our mutual customers’ digital transformation. Together, we will re-imagine,
Specializations disrupt and adapt along with industry evolution and become the best cybersecurity partnership in the world.
Staying Informed
Summary
Karl Soderlund
SVP, Worldwide Channels
2 © 2019 Palo Alto Networks, Inc.
BETTER TOGETHER
YOUR ROAD TO SUCCESS
Welcome
NextWave Requirements
NextWave Benefits
INCREASING
NextWave Program Discounts PROFITABILITY
NextWave Program Incentives INITIATIVES
Rules of Engagement
Pre-Sales
CYBERFORCE
ENABLING
Sales
NEW SERVICES
Post-Sales
Enablement ROI
OPPORTUNITIES
Services Opportunities
Support Offerings
Not-for-Resale
OPTIMIZING
Specializations PROCESSES
Marketing Development Funds & SYSTEMS
Staying Informed
Summary
NextWave Requirements
NextWave Benefits
Rules of Engagement
Pre-Sales
Staying Informed
Summary
NextWave Requirements
NextWave Benefits
Bookings
NextWave Program Discounts Threshold
NextWave Program Incentives
ANCE
Rules of Engagement
RM
FO
Partner Enablement Success
CA
Pre-Sales
PE R
CYBERFORCE
Pre-Sales
PABILITIES
Sales Sales
Post-Sales Post-Sales
Enablement ROI
Services Opportunities
Support Offerings
BU
SI
Contract NE
Not-for-Resale
Specializations
SS
Businesss Plan
Marketing Development Funds
Staying Informed
NFR Investment
Summary
NextWave Requirements
{
NextWave Country Sets
NextWave Benefits
Rules of Engagement
Pre-Sales
> > {
CYBERFORCE
Sales 501
Post-Sales PARTNERS
Enablement ROI
Services Opportunities
Support Offerings
{
Managed Services Program
Not-for-Resale
Staying Informed
Summary
NextWave Requirements
Partner Level Innovator Platinum Innovator Diamond Innovator
Staying Informed NextWave Master Agreement & Foreign Corrupt Practices Act Required Required Required
NextWave Requirements
NextWave Benefits
Enable
NextWave Program Discounts
Free Online Sales & Technical Training X X X
NextWave Program Incentives
Specializations X X X
Rules of Engagement
Insight Webinars X X X
Partner Enablement Success
Enhance
Pre-Sales
Channel Business Managers Via Distributor X X
CYBERFORCE
Field Marketing Manager Via Distributor X X
Sales
NextWave Partner Program Discounts Discount by Level Discount by Level Discount by Level
Post-Sales
NextWave Partner Program Incentives X X X
Enablement ROI
Diamond Innovator Rebate X
Services Opportunities
Marketing Development Funds
X X
Support Offerings to Qualifying Partners
Summary Expand
Partner Locator Listing X X X
NextWave Requirements
CYBERFORCE
Sales
MATURE COUNTRIES (EMEA)
Post-Sales
Specializations
NextWave Partner Program NextWave Partner Program Standard Suggested Discounts–North America
Partner Level Innovator Platinum Innovator Diamond Innovator
NextWave Requirements
Deal Registration/Partner Selected*
NextWave Country Sets
Products 24% 28% 30%
NextWave Benefits Subscriptions 24% 28% 30%
*Excludes Renewals
** Excludes Renewals; does not qualify for Deal Registration or Partner Value Incentive
11 ***Only available to partners who are Authorized Support Centers (ASC)
© 2019 Palo Alto Networks, Inc.
NEXTWAVE PROGRAM DISCOUNTS
– MATURE COUNTRIES
Welcome
NextWave Partner Program NextWave Partner Program Standard Suggested Discounts–Mature Countries
Partner Level Innovator Platinum Innovator Diamond Innovator
NextWave Requirements
Deal Registration/Partner Selected*
NextWave Country Sets
Products 29% 34% 36%
NextWave Benefits Subscriptions 29% 34% 36%
*Excludes Renewals
** Excludes Renewals; does not qualify for Deal Registration or Partner Value Incentive
12 ***Only available to partners who are Authorized Support Centers (ASC)
© 2019 Palo Alto Networks, Inc.
NEXTWAVE PROGRAM DISCOUNTS
– EMERGING COUNTRIES
Welcome
NextWave Partner Program NextWave Partner Program Standard Suggested Discounts–Emerging Countries
Partner Level Innovator Platinum Innovator Diamond Innovator
NextWave Requirements
Deal Registration/Partner Selected*
NextWave Country Sets
Products 27% 34% 36%
NextWave Benefits Subscriptions 27% 34% 36%
*Excludes Renewals
** Excludes Renewals; does not qualify for Deal Registration or Partner Value Incentive
13 ***Only available to partners who are Authorized Support Centers (ASC)
© 2019 Palo Alto Networks, Inc.
NEXTWAVE PARTNER
PROGRAM INCENTIVES
Welcome
MORE
NextWave Requirements
NextWave Country Sets All Partner Value Incentive discounts are added to
NextWave Benefits NextWave standard discount based on partner level PROGRAM
NextWave Program Discounts and can be added to the Deal Registration Incentive
INCENTIVES
NextWave Program Incentives
Rules of Engagement
CYBERFORCE
CUSTOMER VM-ELA or PRISMA ACCESS
Sales 5% Incentive
5% Incentive
Post-Sales RENEWALS
Enablement ROI 5%
Services Opportunities
Support Offerings
Specializations
NextWave Requirements
Pre-Sales
Post-Sales
Enablement ROI
Services Opportunities
Support Offerings
Not-for-Resale
Specializations
Staying Informed
Summary
1
NextWave Requirements
2
NextWave Program Incentives
We use Deal Registration to provide additional discounts for
Rules of Engagement
an approved opportunity
Partner Enablement Success
3
Pre-Sales
We never quote a customer or partner on pricing unless quoting
CYBERFORCE
list price.
Sales
4
Post-Sales
5
Support Offerings
Managed Services Program We are loyal to the incumbent partner on renewal opportunities.
Not-for-Resale
Specializations
Staying Informed Palo Alto Networks takes compliance with anti-corruption laws very seriously and expects our NextWave partners to do
the same. Familiarize yourself with the Partner Business Code of Conduct and Ethics.
Summary
NextWave Requirements
1
NextWave Country Sets
NextWave Benefits
Annual SKO with Fellow Palo Alto Networks Sales Reps & SEs
NextWave Program Discounts
Rules of Engagement
Pre-Sales
CYBERFORCE
Sales
Post-Sales
Enablement ROI
2 New Hire Boot Camp with Fellow Palo Alto
Networks New Hires
Services Opportunities
Support Offerings
Not-for-Resale
Specializations
Staying Informed
3 Insight Webinars with Fellow Palo Alto
Networks Sales Reps & SEs
Summary
NextWave Requirements
$ Platform,
NextWave Country Sets $ Endpoint,
$ ASSOCIATE
NextWave Benefits PSE Platform Specialized
Public Cloud
or Data Center
NextWave Program Discounts
Specialization
NextWave Program Incentives Pre-Sales
Rules of Engagement
Pre-Sales
CYBERFORCE
Sales
FOUNDATION
Post-Sales ASE Foundation Specialized
Enablement ROI
Not-for-Resale
Specializations Platform,
Marketing Development Funds Endpoint, or
PROFESSIONAL
Staying Informed
PCNSE Platform Specialized
Public Cloud
& Data Center
Summary Specialization
Post-Sales
NextWave Requirements
Time
NextWave Country Sets
NextWave Benefits
Rules of Engagement
Endpoint Specialization
Partner Enablement Success
Public Cloud & Data Center
Pre-Sales Platform Specialization
Specialization
CYBERFORCE
Post-Sales
Public Cloud Specialization*
Enablement ROI
Services Opportunities
Data Center Specialization*
Support Offerings
Globally Available
Rules of Engagement
Post-Sales
Exam online (LMS) cost = $0 · Evaluate customer's traffic
to showcase the platform
Enablement ROI
Services Opportunities
Support Offerings
eLearning: EDU-110 + EDU 121
Managed Services Program OR Capabilities:
Not-for-Resale
ILT: EDU-210 + EDU 221 · Drive technical agenda to handle
sales situations independently
Specializations + Real World SE Experience · Mentor training &
Marketing Development Funds + Skills & Study Guide real-world experience
· Lead Ultimate Test Drive seminar
Staying Informed
Exam Pearson VUE cost = $90 · Design platform solution
Summary
RF
cerficaons
NextWave Country Sets in 3 Key Areas:
PE
NextWave Benefits
1. CAPABILITIES
CAP
NextWave Program Discounts
(technical 3
NextWave Program Incentives
certifications)
ABILITI
PERFORMANCE
Rules of Engagement winning business
Program Framework
Partner Enablement Success 2. TECHNICAL
CREDENTIALS
ES
T EC
Pre-Sales
(earning XPs for
CYBERFORCE
specific activities)
CR
H
Sales
ED
Post-Sales
3. PERFORMANCE
(winning business) 2
Enablement ROI
Support Offerings
Not-for-Resale
POST-SALES
SERVICES PATH
Specializations
22 25 SXP AnnualLy
© 2019 Palo Alto Networks, Inc.
ASE: SELLING GAME CHANGING
SECURITY PLATFORM
Welcome
NextWave Requirements
Accredited Sales
NextWave Benefits
Sales Networks
Post-Sales
Training is free Purpose Sales
Enablement ROI Solution Process
Build
Training is available on
Relationship
Services Opportunities
Not-for-Resale
Specializations
Demonstrate
Value
Marketing Development Funds
Staying Informed
Summary
NextWave Requirements
NextWave Benefits
· Palo Alto Networks Certified Network Security
NextWave Program Discounts
Engineer (PCNSE), is capable of designing, deploying,
NextWave Program Incentives
configuring, and maintaining the vast majority
Rules of Engagement of Palo Alto Networks-based network security
Partner Enablement Success implementations
Pre-Sales
CYBERFORCE
· The formal certification exam is hosted and proctored
Sales
by the third-party testing company Pearson VUE
Post-Sales
· NextWave compliance requires a PCNSE
Enablement ROI
Services Opportunities
Support Offerings
Not-for-Resale
Specializations
Staying Informed
Summary
>
NextWave Partner Program
NextWave Requirements
Worst Case Scenario… Partner Starting from Scratch
NextWave Country Sets
NextWave Benefits
>
NextWave Program Discounts
>
Pre-Sales
We Set Sales & SE Salaries
CYBERFORCE
at $175K each per Year
Sales
Post-Sales
Not-for-Resale
>
Staying Informed
Summary
Does not Include T&E Projections
NextWave Requirements
NextWave Benefits
Rules of Engagement
Avg. Training Reqs Avg. Training Reqs Avg. Training Reqs
Partner Enablement Success
15 Hours 290 Hours 410 Hours
Pre-Sales
Enablement ROI
Exam Cost Exam Cost Exam Cost
Services Opportunities
$0 $750 $1,090
Support Offerings
Not-for-Resale
NFR w/ Service Cost NFR w/ Service Cost NFR w/ Service Cost
1 = $2,000 4 = $17,640 6 = $26,460
Specializations
Staying Informed Total Enablement Cost Total Enablement Cost Total Enablement Cost
Summary
$3,260 $42,750 $61,990
NextWave Requirements
• Build or Strengthen Your
NextWave Country Sets
TRANSFORMATION Services-based Practice
NextWave Benefits SERVICES
to Maximize Profitability
NextWave Program Discounts
Rules of Engagement
Pre-Sales
• Assist with Design
CYBERFORCE
• Expedition Tool
Sales
• Configure Best Practices
• Cutover Checklist
Post-Sales
SERVICES
Enablement ROI
OFFERING KITS • Iron Skillet Templates
Services Opportunities
Support Offerings
Not-for-Resale
DEDICATED • Innovative Technology
Specializations
MANAGED • Best-in-Class Training
Marketing Development Funds
SERVICES • Greater Profitability
Staying Informed PROGRAM Through Standard Discounts
Summary
NextWave Country Sets Telephone Support 8x5 (US Only) 24x7 24x7
NextWave Benefits
Response Time (Critical Issue) 1 hour 1 hour 15 minutes
Technical
NextWave Program Discounts
Support Support Specialist Type Support Engineer Support Engineer Senior Engineer
NextWave Program Incentives
Specializations
Staying Informed
Summary
Enablement ROI MSP Agreement or Addendum & Compliance: MSSP & Foreign Corrupt Practices Act Required
Specializations
* Annual compliance is July 31, but MSSPs get a minimum 12 months to meet or exceed requirements
Marketing Development Funds
Staying Informed
Summary
NextWave Requirements
NextWave Benefits
NextWave Program Incentives NextWave NFR SKU 60% NextWave NFR SKU 60% NextWave NFR SKU 60%
Discount Off MSRP Discount Off MSRP Discount Off MSRP
Rules of Engagement
60% 60% 60%
Partner Enablement Success
Pre-Sales Required # of NFR Units Required # of NFR Units Required # of NFR Units
(PA-820 or higher) (PA-850 or higher) (PA-850 or higher)
CYBERFORCE
1 4 6
Sales
Post-Sales
Enablement ROI
Consistent NFR Discount Across All Levels
Services Opportunities
Support Offerings
Offers predictable NFR discount based on partner level
Managed Services Program
Not-for-Resale
Expand NFR product availability across portfolio
Specializations
Summary
Customer Proof-of-Concept (POCs) = higher close rate
NextWave Benefits
Real-Time
NextWave Program Discounts
CYBERFORCE
Partner Offer
Sales
Post-Sales
Support Offerings
Not-for-Resale
Specializations
Subscription Cost to Improve ROI
Marketing Development Funds
Staying Informed
Summary
Powerful Self-Service Reporting
Capabilities
31 © 2019 Palo Alto Networks, Inc.
NFR DISCOUNT:
SAVING NEARLY $30K
Welcome INCREASED NFR DISCOUNT & SUBSCRIPTION ELIMINATION
NextWave Partner Program
NextWave Requirements
Diamond Innovator NFR Without Product Evaluation System
NextWave Country Sets
SKU NFR Unit Price Year 1 Year 2 Year 3 Total
NextWave Benefits
PA-850 (6) $3,800 $22,800 $22,800
NextWave Program Discounts
Partner Enablement Success Panorama Support $1,000 $1,000 $1,000 $1,000 $3,000
Pre-Sales AutoFocus NFR $7,000 $7,000 $7,000 $7,000 $21,000
CYBERFORCE TOTAL $63,360
Sales
Post-Sales
*Diamond / Platinum Innovators can partners can self-provision 15, 30 or 60-day software evaluation feature licenses, with up to three (3) 15 or 30-day extensions per opportunity.
32
*Innovators can self-provision 15 or 30-day evaluation software feature licenses, with up to three (3) 15 or 30-day extensions per opportunity.
© 2019 Palo Alto Networks, Inc.
WHY INVEST IN
SPECIALIZATIONS
Welcome
NextWave Requirements
NextWave Benefits
Rules of Engagement
Pre-Sales
CYBERFORCE
Sales
Post-Sales
Enablement ROI
Services Opportunities
Support Offerings
New Routes- Strengthen Boosted
Managed Services Program
to-Revenue Differentiation Margins
capitalize on markets build product specific specialized partners
Not-for-Resale
in transition or large expertise and get highest deal
Specializations markets in need of business practice registration for first
Marketing Development Funds
technical expertise year in recognition
of investment
Staying Informed
Summary
NextWave Country Sets Active Partner: At Least 1 Deal in the area of Specialization in Past 4 Quarters* Required
NextWave Benefits Sales & Technical Capability Requirements (Credential Expiration = 24 Months)
NextWave Program Discounts Pre-Sales: Palo Alto Networks-accredited Systems Engineer – PSE : Endpoint - Associate 2
NextWave Program Incentives
Post-Sales: Palo Alto Networks – Accredited Systems Engineer – PSE : Endpoint – Professional 2
Rules of Engagement
Business Requirements
Partner Enablement Success
Contract/Addendum: NextWave Partner & Foreign Corrupt Practices Act Required
Pre-Sales
Customer Support: Select One
CYBERFORCE
1. Resell Premium Support Direct from Palo Alto Networks (US & Canada Only)
Required
Sales 2. Resell Partner Enabled Support from ASC (Distributor/Partner)
3. Become a Authorized Support Center (ASC) & Resell Partner Enabled Support
Post-Sales
Not-For-Resale: 250 Traps Endpoint w/ Minimum One Year + Standard Support Required
Enablement ROI
Professional Services: Traps Certified Professional Services Partner Recommended
Services Opportunities
Support Offerings * Annual Compliance is July 31, but partners get a minimum 12-months to meet or exceed requirements
Not-for-Resale
Specializations
Staying Informed
Summary
NextWave Country Sets Active Partner: At Least 1 Deal in the Area of Specialization in Past 4 Quarters* Required
NextWave Benefits Sales & Technical Capability Requirements (Credential Expiration = 24 Months)
NextWave Program Discounts Pre-Sales: Palo Alto Networks-accredited Systems Engineer – PSE : Endpoint - Associate 2
NextWave Program Incentives
Business Requirements
Rules of Engagement
Contract/Addendum: NextWave Partner & Foreign Corrupt Practices Act Required
Partner Enablement Success
Customer Support: Select One
Pre-Sales 1. Resell Premium Support Direct from Palo Alto Networks (US & Canada Only) Required
2. Resell Partner Enabled Support from ASC (Distributor/Partner)
CYBERFORCE
Sales Not-For-Resale: 250 Traps Endpoint w/ Minimum One Year + Standard Support Required
Enablement ROI
* Annual Compliance is July 31, but partners get a minimum 12-months to meet or exceed requirements
Services Opportunities
Support Offerings
Not-for-Resale
Specializations
Staying Informed
Summary
NextWave Country Sets Active Partner: At Least 1 Deal in the Area of Specialization in Past 4 Quarters* Required
NextWave Benefits Sales & Technical Capability Requirements (Credential Expiration = 24 Months)
NextWave Program Discounts Pre-Sales: Palo Alto Networks-accredited Systems Engineer – PSE: Public Cloud – Associate 2
NextWave Program Incentives
Pre-Sales: Palo Alto Networks-accredited Systems Engineer – PSE: Data Center – Associate Recommended
Rules of Engagement
Post-Sales: Palo Alto Networks Certified Network Security Engineer (PCNSE 8.x) 2
Partner Enablement Success
Business Requirements
Pre-Sales
Contract/Addendum: NextWave Partner / Public Cloud & Foreign Corrupt Practices Act Required
CYBERFORCE
Customer Support: Select One
Sales
1. Resell Premium Support Direct from Palo Alto Networks (US & Canada Only)
Required
Post-Sales 2. Resell Partner Enabled Support from ASC (Distributor/Partner)
3. Become a Authorized Support Center (ASC) & Resell Partner Enabled Support
Enablement ROI
Cloud Engineering Expertise: Public Cloud Certified Engineers/Architects 5
Services Opportunities
Support Offerings
Marketing: Joint Events Required
Not-for-Resale
* Annual Compliance is July 31, but partners get a minimum 12-months to meet or exceed requirements
Specializations
Staying Informed
Summary
NextWave Benefits
Rules of Engagement
Pre-Sales
CYBERFORCE
Improves Partner Provides Segmented Customized
Sales
Engagement Experience Reporting
Post-Sales
Enablement ROI
Staying Informed
Summary
NextWave Requirements
NextWave Program Incentives · Funds Qualified Portion · Increased Visibility & Tracking
Rules of Engagement of Third- Party Expenses
Partner Enablement Success · Clearer Program Guidelines
Pre-Sales
· 90 days to Submit
Reimbursement Request · New Reporting to Measure &
CYBERFORCE
Review Program Effectiveness
Sales
Post-Sales
Enablement ROI
Services Opportunities
1 2 3 4 5
Managed Services Program
Not-for-Resale
Summary
NextWave Requirements
NextWave Benefits
NEXTWAVE
MONTHLY PARTNER CHANNELS
LINKEDIN
NextWave Program Discounts
NEWSLETTER WEEKLY
NextWave Program Incentives
GROUP
Rules of Engagement NextWave: Every Friday
General Partner A source of updates, 5 Key Items
Partner Enablement Success
Information news & content
Pre-Sales
CYBERFORCE
Sales
Post-Sales
Enablement ROI
Summary
NextWave Requirements
O N
NextWave Country Sets
T I
TIA EX
PA
EN
NextWave Benefits
R N
NextWave Program Discounts
E
D
F
NextWave Program Incentives
IN
DI
G
Rules of Engagement
G
Partner Enablement Success LIN
Pre-Sales
ENAB
CYBERFORCE
Sales
Post-Sales
Enablement ROI
Services Opportunities
EMP
Support Offerings
NG
Not-for-Resale
ER
CI
Specializations
AN
G
I N