Quick Start Guide Page 1

ProxySG S200, S400, S500

01 Unpack the Appliance f. Connect the included AC power cord to the appliance’s power inlet on the rear panel.
Connect the other end of the power cord to a power source. If the appliance has a second
f. Select how the appliance will be licensed:
oo Caching Proxy: The appliance will be deployed with a Mach5 license, which enables the
Verify the contents of the shipping package for the ProxySG appliance. (redundant) power supply, connect it as well. Sky Management Console, a simplified web interface that provides WAN acceleration and
reporting. This option requires that you specify one of the following deployments:
SG S200 SG S400 SG S500

03 Power on the Appliance and Verify LEDs

AC power cords (number included)
Grounding hardware
Null-modem serial cable
Two/four post slide-rail kit
Rack-mount ears
Safety and Regulatory Compliance Guide
Quick Start Guide (this document)
Software License Agreement
Hardware Warranty
1 2
√ √
Optional √ √
√ √
√ √
√ √
√ √
√ √
• Physically in-path
2
√ • Virtually in-path with WCCP
√ oo Forward Proxy: Filters traffic inside the network, allowing users to browse the Internet
To verify the appliance is operational: through the proxy.
a. Confirm the appliance’s power cords are securely connected to a power source. oo Reverse Proxy: Directs traffic to web application servers inside the network, while
√ b. If the appliance does not automatically power on, press the rear soft power switch. protecting them from threats.
√ Note: The state of the appliance’s soft power switch (on or off) is retained when power is g. When prompted, enter network configuration parameters. If the appliance is connected to
√ removed. This may necessitate pressing the power switch when reapplying power to the a network, the Initial Configuration Wizard attempts to verify the DNS server address and
appliance. auto-detect link settings.
√
c. As the appliance boots, verify the following: Warning: Symantec recommends assigning each administrator a unique user ID and password and
storing this information in a secure location. For more information, see the SGOS Administration

02 Connect Cables
oo The Power LED turns amber.
Guide available at: https://support.symantec.com/en_US/Documentation.html
oo Near the end of the boot cycle, the Power LED alternates between amber and green,
indicating an unconfigured state. Note: Following the initial configuration, the System Status LED blinks amber, indicating the
oo Following the initial configuration (see Step 4), the Power LED turns green. In addition, the appliance has not yet been licensed (see Step 5).
Symantec recommends plugging in cables, verifying LEDs, and configuring and licensing
the appliance before rack-mounting. If you would rather rack-mount the appliance before LCD displays system statistics, which can be scrolled through with the Left/Right Arrows.

05 License the Appliance

performing configuration tasks, skip to Step 6—Rack-Mount the Appliance. The front-panel LEDs indicate the following states::

Switch ProxySG Appliance Router oo Power LED ( •) Off: Powered off

( •) Amber: Booting
( •) Amber/green alternating: Unconfigured After the appliance is configured for network access, complete the installation by licensing the
( •) Green: Powered on and configured appliance. The ProxySG appliance relies on a base license that includes the primary operating
components of the proxy, and add-on licenses that include optional components, such as
oo Sys Status LED (•) Off: No status
Main Site GeoLocation, Web Application Firewall, and WebFilter.
LAN (•) Green: Healthy

The following procedure describes a typical in-line deployment for SG S200, SG S400, and
SG S500 appliances (as shown in the above illustration). For information on other deployments,
see the First Steps WebGuide at: http://www.symantec.com/docs/DOC9779
Note: Network cables are not included with the appliance. Make sure to use only straight-through
Ethernet cables. For 1000Base-T operation, Symantec recommends Category 5E cables or better
(Category 6 or 6A) for distances of 330 feet (100 meters).
To deploy the appliance and connect its cables:
a. Disconnect the Ethernet cable (if there is one) between the LAN switch and WAN router.
b. Connect the appliance to the LAN switch with a network cable:
oo For SG S200 and SG S400 appliances, connect the 2:1 port to the LAN switch.
oo For SG S500 appliances, connect the 1:1 port to the LAN switch.
oo The appliance auto-negotiates 10/100/1000 Base-T speed and duplex settings.
c. Connect the appliance to the WAN router with a network cable:
oo For SG S200 and SG S400 appliances, connect the 2:0 port to the WAN router.
oo For SG S500 appliances, connect the 1:0 port to the WAN router.
d. Connect the appliance’s DB9 serial port to a serial terminal or workstation with terminal
emulation software. Use the included null-modem cable. The serial connection is used to
perform the appliance’s initial configuration.
e. For SG S500 appliances, attach the
lug-equipped end of the included
grounding wire (10 AWG) to both
grounding studs on the appliance,
securing it with the star washers
and M5 nuts. Attach the other end
of the grounding wire to a proper
earth-ground.
(•) Amber: Warning To license the appliance:
a. Open a browser and enter the appliance’s IP address and port number. For example, an IP
*
( ) Amber blinking: Critical (or not licensed)
address of 192.168.2.42 with a port number of 8082 (the default) translates to the URL:
https://192.168.2.42:8082
04 Perform the Initial Configuration b. When prompted, enter the administrator User ID and Password previously specified during
the initial configuration. The Management Console opens.
c. Activate the base license:
You must have the following network information to initialize the appliance:
oo In the Management Console, navigate to the Maintenance > Licensing > Install tab.
oo Appliance IP address oo Link settings (speed and duplex)
oo Click Retrieve. The appliance contacts the Symantec licensing server and the base
oo Primary DNS server IP address oo Admin ID and password license is installed.
oo Default Gateway IP address oo Director IP address (if using Director) d. Activate the add-on licenses, if any were purchased:
oo Subnet mask oo Go to https://support.symantec.com/ and log in with MySymantec credentials.
oo Choose Licensing > Network Protection (Blue Coat) Licensing.
To perform the initial configuration for the appliance:
oo Enter the Activation Code included in your e-fulfilment letter and click Next.
a. Confirm the appliance’s DB9 serial port is connected to a serial terminal or workstation with
oo Enter the appliance’s serial number and click Next.
terminal emulation software.
oo Follow the on-screen prompts to complete the activation.
b. Open a terminal emulation program such as Microsoft HyperTerminal®, PuTTY, Tera Term, or
oo Repeat these steps to install any additional add-on licenses.
ProComm™.
e. Download and install the updated license:
c. Configure the terminal emulation software to use the following settings:
oo In the Management Console, navigate to the Maintenance > Licensing > Install tab.
oo Baud rate: 9600 bps oo Data bits: 1
oo Click Retrieve. The appliance contacts the Symantec licensing server and the updated
oo Parity: none oo Stops bits: 8
license is installed.
oo Flow control: none
d. Power on the appliance (if it is not already powered on) and, when prompted, press Enter
three times.
e. Select how the appliance will be configured:
oo Manual Setup: Configures the appliance with the Initial Configuration Wizard.
oo Director-Managed Setup: Configures the application with Director. You will need the
Director IP address and registration password for this option. For more information, refer
to the manufacturer’s instructions included with Director.
SG S200, SG S400, SG S500 Quick Start Guide Page 2

06 Rack-Mount the Appliance c. For SG S200 and SG S400 appliances, install the two rack ears. Align them with the mounting
posts on the chassis sides near the front of the appliance and secure them with the included
e. Install the appliance in the rack:
oo Align the inner rails attached to the appliance with the slide-rails in the rack and slide the
The slide-rail mounting kit included with the SG S400 and SG S500 appliances (available as an fasteners. appliance half-way into the track.
option for SG S200 appliances) allows the appliance to be rack-mounted in a two- or -four-post oo Press the gray locking tabs on the inner rails to slide the appliance all the way into the rack.
equipment rack. The slide-rail kit includes the following parts:
Inner Rail (2)

M4x4L screws (4)

M4x5L screws/washers (4) d. Assemble the two slide-rails and install them in the rack:
Rail_A (2)
oo Loosely attach Rail_C to Rail_A. Secure the rails with three M3 screws inserted through
M6 rack screws/washers (8)
Rail_C (2) the slot in Rail_C and screwed into three holes in Rail_A. Make sure the screws are
M6 cage nuts (8) equidistant from each other so the load will be evenly distributed on the rail. Do not yet
Rail_B (4) (used only for 2-post racks)
fully tighten the screws.

Note: To rack-mount the appliance, you may need an M4 nut driver or adjustable wrench,
#2 Phillips head screwdriver, and rack screws.
Locking tab
Note: The following procedure documents how to install the appliance in a four-post equipment
rack. For comprehensive information on rack-mounting the appliance, including other Rail_C
configurations, see the S-Series Maintenance and Upgrade Guide at: Rail_A oo Slide the appliance out of the rack, far enough to access the rack screws. Fully tighten
http://www.symantec.com/docs/DOC9795 the rack screws for the front and rear brackets to secure the slide-rails to the rack.
oo Gently push the appliance all the way to the back of the rack and tighten the
thumbscrews on the retaining ears to prevent the appliance from sliding out.
CAUTION:
Before rack-mounting the appliance: f. Reconnect the cables as documented in Step 2—Connect Cables and verify the appliance is
Note: The precise attachment location of the screws will depend on how far Rail_C will
functioning as in Step 3—Power On the Appliance and Verify LEDs.
oo Power off the appliance and disconnect all cables. extend or retract to fit the rack. It may be necessary to remove Rail_C from Rail_A to
determine the proper installation length.
oo Verify that the weight of the system does not exceed the rack’s
fully populated weight limit. For more information, refer to the oo Install the assembled slide-rails in the rack:
manufacturer’s instructions included with the rack. Technical Support
oo For weight stability, load the rack from the bottom up.
oo Contact Information
oo Read the “Rack Mount Warnings” section of the Safety and
https://support.symantec.com/en_US/contact-support.html
Regulatory Compliance Guide.
oo MySymantec
oo Take adequate safety and grounding measures to avoid creating an
https://www.mysymantec.com
electrical shock hazard and to prevent bodily injury.

Documentation
To install the appliance in a four-post equipment rack:
ProxySG First Steps WebGuide
a. Disassemble the two slide-rail assemblies: oo http://www.symantec.com/docs/DOC9779
oo Fully extend each slide-rail by sliding out the inner rails until they reach the stop. Appliance Documentation
oo Release the white slide latches (toward the rear of the inner rails) and slide the inner rails oo S-Series Maintenance and Upgrade Guide
Rail_C
all the way out. http://www.symantec.com/docs/DOC9795
oo Slide-rails are symmetrical and can be used with either side of the chassis. oo S200 Series Safety and Regulatory Compliance Guide
b. Attach the two inner rails to the appliance: http://www.symantec.com/docs/DOC10311
oo Align each inner rail to the mounting posts on each side of the chassis. Slide the rail oo S400 Series Safety and Regulatory Compliance Guide
toward either the front (SG S200 and SG S400) or rear (SG S500) of the chassis until http://www.symantec.com/docs/DOC9996
each of the mounting posts snap into place. • Secure the front bracket for Rail_A to the outside front of the rack using two rack oo S500 Series Safety and Regulatory Compliance Guide
screws. Do not yet fully tighten the screws. You will do so after the appliance is http://www.symantec.com/docs/DOC10248
oo Secure the inner rails to the appliance with M3 screws:
installed in the rack.
• For SG S200 and SG S400 appliances, use one M3 screw in the center of each rail.
• Extend or retract Rail_C to align the rear bracket with the outside rear of the rack.
• For SG S500 appliances, use two M3 screws in each rail. Secure the bracket with two M3 screws. Do not yet fully tighten the screws. You will
do so after the appliance is installed in the rack.
• Tighten the side-mounting screws for Rail_C.
• Verify the slide-rail assemblies are installed at the same rack eight.

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