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7 P1 a i nt i ff
8 vs.
12
13
14 CONFI DENTI AL
15 Videotape aposi t on of FREDERI CK D. J ACOBS,
16 VOLUVE 1, taken pursuant to Notice, at the law
24 J ob No. 3106831
25 PAGES 1 - 316
Page 1
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1 Q. When you say it didn't give you a lot 1 public, whether in a newspaper article or a TV
2 to work -- an awful lot to work with in terms 2 story or a book,it had been cast in all those
3 of inaccuracy,can youjust explain what you 3 forms to -- to the point of, you know,
4 mean? 4 January 2013.
5 A. Well, if-- if I,just based on my 5 There had been a very lengthy,
6 long time with the company, my sort of 6 scrupulously researched book by David Kirby,
7 immersion in these animal rights issues over a 7 there had been a book by Tim Zimmerman,ther
8 long period oftime, if I could just, in that 8 had been long form articles in -- in -- in the
9 short 80 or 90-minute span, begin to kind of 9 newspaper and in magazines,thousands and
10 catalogue things that are clearly wrong with 10 thousands oftelevision stories.
11 the film,then we're about halfway to 11 So we had reached this point where
12 discrediting the film as an act ofjournalism, 12 the -- where it felt like maybe, you know, we
13 as an act of, you know, documentary filmmaking 13 were starting to heal a little bit after the
14 and essentially destroy it before it has any 14 death ofDawn,and then Blackfish comes along
15 real impact on -- on us. 15 and -- and tells the story in a way so much
16 But the film had multiple cast 16 more emotional,so much more persuasive than
17 members who were former SeaWorld employees, 17 anything that we had seen before.
18 and that was one ofthe most damaging parts of 18 I mean,if you were able to wade
19 the film, probably the most damaging,that 19 through the 450 pages of David Kirby's book,
20 these men and women who worked with killer 20 you might be left with outrage, but frankly,
21 whales,in the water with killer whales were 21 nobody was willing to wade through 450 pages.
22 actually members of the — the cast ofthis 22 Blackfish only requires you to sit
'
73 film. 23 there for, you know,80 minutes or 90 minutes
24 So there were things that I — I 24 or whatever, and they're going to tell you the
25 don't recall anything specific, but there were 25 story and they're going to tell it to you. in a
Page 62 Page 64
1 times in the film where I can say, well, you 1 way that's — that's emotional, highly
2 know what,that's not quite right or that's 2 selective, I should say that. That's one of
3 not right at all, but I don't remember leaving 3 our complaints with the film then and -- and
4 the theater thinking okay,this is a slam dunk 4 for me now,is that the film is entirely
5 for us. 5 selective in how it tells you a story.
6 Q. Slam dunk in terms of -- 6 Q. Selective in what sense?
7 A. Defending. 7 A. Well, it's only those things that
8 Q. -- misrepresentations or 8 cast SeaWorld in a negative light gathered
9 inaccuracies? 9 over a 54-year history, or whatever the
10 A. Helping. That's right. 10 history was. So to me, Blackfish was unfair
1 1 Q. Okay. 11 and it was incomplete.
12 And you said you felt that the 12 Q. SeaWorld had -- had SeaWorld been
13 film represented a problem,"a very serious 13 asked to participate in the making of
14 problem for us," can you explain what you 14 Blackfish by the director?
15 meant by that? 15 A. Yes.
16 A. Well,the -- the film is about the 16 Q. And did -- did SeaWorld participate
17 death of Dawn Brancheau., but it's more than 17 in the making of Blackfish?
18 that. It's -- the -- the thesis of the film 18 A. We declined.
19 is the death of Dawn Brancheau or the death of 19 Q. So SeaWorld had the opportunity to
/0 somebody was inevitable because SeaWorld 20 participate, but declined to?
21 shouldn't have been in the killer whale 21 A. That's right.
22 business to begin with,that killer whale 22 Q. Okay.
23 display was intrinsically immoral and -- so if 23 After you saw the film,did you
24 you -- if you look at all ofthe ways that a 24 have a sense of how you thought it would
25 -- that that thesis can be presented to the 25 affect potential SeaWorld customers who saw
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1 it? 1. this, meaning that I was getting all ofthis
MR.YOUNGWOOD: Objection to form. 2 input, but there was this sample bias, because
3 THE WITNESS: Yes. 3 the input that I'm getting is -- is always
4 BY MR.D'ANCONA: 4 negative.
5 Q. And what was that sense? 5 So it was hard for me to judge
6 A. Well, I -- I felt it wasn't going to 6 whether people out in the world were consumin
7 have a good effect If you saw the film and 7 Blackfish, believing Blackfish and having
8 were ambivalent about SeaWorld, this -- the 8 their opinion altered by Blackfish, because
9 real risk was that it was going to tun you, 9 all I was seeing was the tweets and the media
10 at a minimum,anti-SeaWorld and -- and in an 10 inquiries and all ofthis negative input. So
11 extreme case, might turn you into an activist 11 I had to continually remind myselfthat
12 against SeaWorld. 12 there's a big world out there and -- and --
13 It's very hard to watch that film 13 and -- and maybe Blackfish isn't going to have
14 and not have -- not leave with your opinion.of 14 that big ofan impact.
15 SeaWorld altered in some way,and that way 15 But there were a couple oftimes
16 would almost always be negative. 16 in my -- you know,in my private life when I
17 Q. Did you think that Blackfish would 17 saw that Blackfish was having an impact.
18 only have an audience with people who were 18 There was -- I was having lunch at a place
19 already animal activists? 19 in -- near my home and I wasn't wearing
20 A. I hoped that, but after seeing the 20 anything that would signify SeaWorld and I'm
21 film, my worry was that this story just became 21 -- I'm watching the bartender and a couple of
22 less -- you know, we've seen this many times 22 the -- the waiters and waitresses talking
23 where -- where some sort of work product would 23 about Blackfish and -- and I'm listening very
24 have only very limited appeal among people who 24 carefully to what they're saying. And I
25 already hate SeaWorld. 25 thought well, this is -- this is -- you know,
Page 66 Page 68
1 My worry with Blackfish was that 1 these are people who are in our neighborhood
2 it was so well made that the risk was that we 2 and they have clearly been affected by what
3 were -- it was just going to be viewed by a 3 they saw,and not in a way that's going to
4 lot more people, number one, and it would -- 4 help SeaWorld.
5 and it would take people who are either 5 I also had, in church of all
6 SeaWorld supporters or ambivalent on these 6 places, people who had learned that I worked
'7 issues and turn them into people who really 7 at SeaWorld and the capacity that I worked --
8 don't want anything to do with us. 8 that I worked in, and would become very
9 Q. And as 2013 progressed, do you 9 hostile to me.
10 believe that you observed people who were 10 So there -- you know,I -- I could
11 either SeaWorld supporters or ambivalent about 11 see, you know,the sort oftroubling influence
12 SeaWorld turning against SeaWorld because of 12 that Blackfish was having and outside the --
13 Blackfish? 13 the realm ofjust animal rights activists.
14 A. Yeah. 14 BY MR.D'ANCONA.:
15 MR.YOUNGWOOD: Objection to form. 15 Q. When you mentioned in that answer
16 THE WITNESS: Yes. 16 inputs that were coining to you, did those
17 BY MR.D'ANCONA: 17 include E-mails or letters from SeaWorld
18 Q. And in what way did you see that? 18 guests?
19 A. Well -- 19 A. Yes,although I can't -- I don't have
20 MR. YOU] GWOOD: Objection to form. 20 any specific recollection ofa guest, you
21 THE WITNESS: -- you would see 21 know,someone -- someone who had come and -
22 it -- and I had to be very careful that I 22 and -- and paid and enjoyed the -- presumably
23 wouldn't allow, you know,the -- the -- my 23 enjoyed the experience and then saying, you
24 experience working as SeaWorld's head of 24 know what,I just saw Blackfish and now I'm
25 communications to sort of color my opinion on 25 mad.
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1 So I don't recall anything -- you 1 A. In fact, if somebody were to identify
2 know,I do,I do recall one person doing that. 2 themselves in an E-mail or — or letter as
3 And I said, well, okay,that's fair, but I 3 being an animal rights activist, I would
4 just need to tell you that Blackfish -- and I 4 probably dismiss it altogether because your
5 agree with you,it's an emotional film, but if 5 opinion is formed and it's hard and there's no
6 we could just get you back,if we could just 6 way that I'm going to be able to reach you, so
7 get you back and we could maybe have you talk 7 I'm not going to waste my time.
8 with some of our trainers and keepers and 8 Q. Did you think that watching Blackfish
9 curators and veterinarians, maybe we could -- 9 would make people less likely to come to
10 maybe we could convince you to still be a 10 SeaWorld's Orca parks?
11 SeaWorld fan. 11 MR. YOUNGWOOD: Objection to form.
12 And that worked. So that was an 12 THE WITNESS: Yes.
13 offer I made a number of times. It was a very 13 BY MR.D'ANCONA:
14 powerful, sincere offer. If you don't like 14 Q. Do you recall ever discussing that
15 what you saw in.Blackfish, please come,see 15 view with anybody else who worked at SeaWorld
16 for yourself and — and then make a decision. 16 in 2013?
17 Q. So when you got E-mails or letters 17 MR.YOUNGWOOD: Objection to form.
18 from members ofthe public saying that they 18 THE WITNESS: I don't recall any
19 had seen Blackfish and they -- they didn't 19 specific conversations, but I almost certainly
20 like SeaWorld, would you personally respond to 20 would have. I mean,you can't -- if' you watch
21 the senders? 21 Blackfish, your opinion about SeaWorld changes
22 A. Sometimes. 22 unless you came into it with a negative. That
23 MR. YOUNGWOOD: Objection to form. 23 was my view, that -- that if you're going
24 MR. D'ANCONA: Okay. 24 to -- if you watch this film and you have no
25 BY MR.D'ANCONA: 25 other input about SeaWorld, you are going to
Page 70 Page 72
1 Q. And do you recall any other instances 1 leave with a negative impression and -- and
2 when you had personal interactions with the 2 I'm certain that I had conversations like that
3 senders of-- ofletters or E-mails in, let's 3 with with others.
4 say, 2013, concerning Blackfish? 4 BY MR.D'ANCONA:
5 A. It wouldn't have been unusual at all 5 Q. So is it fair to say that you thought
6 for it, because my name was so well known and 6 that to the extent people saw Blackfish, it
7 my E-mail was in such wide distribution for me 7 would negatively affect public opinion about
8 to get an E-mail, and sometimes they would be 8 SeaWorld?
9 easy to dismiss because they would abusive or 9 MR. YOUNGWOOD: Objection to form.
10 profane, and other times they would be kind 10 THE WITNESS: Yes.
1 1 of, you know,just a very emotional plea, like 11 BY MR.D'ANCONA:
12 please help me understand this because I was 12 Q. Did you think Blackfish would harm
13 such a huge SeaWorld fan and I -- and I can't 13 SeaWorld's reputation?
14 do it anymore. 14 MR. YOUNGWOOD: Objection to form.
15 So it wouldn't be unusual at all 15 THE WITNESS: The only —
16 for me to respond to those E-mails and letters 16 Blacklist'could only do one thing, and that
17 myself. 17 was damage SeaWorld's reputation. The
18 Q. And when you responded to the senders 18 question wasn't whether it would or not, but
19 ofE-mails and letters that you received, did 19 whether-- how much it would.
/0 you -- did you see that at least some of them 20 So it all really hinged on whether
21 were from people who were not necessarily 21 Blackfish became popular, became a kind of
22 animal activists, butjust more mainstream 22 cultural phenomena, because so many
23 regular people? 23 commercially-distributed documentaries come
24 A. I -- yes, that's fair. 24 and go without anybody ever seeing them.
25 Q. Okay. 25
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1 spring of 2013 and the early and mid-summer of
2 2013, major media outlets, such as the LA
3 Times or ABC News were — were running stories
4 4 on Blackfish?
5 5 A. Yes.
6 6 Q. Did the showing of Blackfish at film
7 7 festivals and its release in movie theaters in
8 8 July of 2013 and its coverage by mainstream
9 9 media in the spring and summer of 2013, did
10 10 that concern you --
11 11 MR. YOUNGWOOD: Objection.
12 12 BY MR.D'ANCONA:
13 13 Q. -- with respect.to your -- your
14 Q. But did you believe that if you saw 14 position at SeaWorld?
15 increasing awareness of Blackfish and 15 MR. YOUNGWOOD: Objection to form.
16 increasing association of Blackfish with 16 THE WITNESS: Yes.
17 SeaWorld,that that would correspond to,in 17 BY MR.D'ANCONA:
18 your mind,an it to SeaWorld's reputation? 18 Q. And why?
19 A. Yes. 19 A. So long as the -- the film has either
/0 Q. Did you -- do you recall whether you 20 kind of this very limited art house following,
21 reported back to anyone at SeaWorld's 21 you know, people who really like to go to art
22 corporate office from Sundance? 22 house cinemas and watch things like this,
23 A. Yes,I did. 23 and -- and frankly, a lot ofthose people
24 Q. Who did you report back to? 24 probably wouldn't be all that fond of SeaWorld
25 A. I wrote probably a 6, 700-word memo, 25 to begin with
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you believed that Blackfish had certainly bad 1 resources? What was it. costing us in terms of
2 a negative effect on SeaWorld's reputation? 2 money to defend the company against it? The
3 A. Well — 3 reputation issue, which I mentioned is — is
4 MR. YOUNGWOOD: Objection to form. 4 difficult to quantify and difficult to
5 THE WITNESS: -- 5 associate with performance, but is still a
6 but my own 6 significant impact on the business.
'7 instinct was telling me that it was affecting 7 So yeah,there were a lot of ways
8 the company's reputation, yeah. 8 that Blackfish was affecting the business in
9 BY MR.D'ANCONA: 9 2013.
10 Q. And did -- was it your view that the 10 BY MR.D'ANCONA:
11 company's reputation was an important driver 11 Q. To your knowledge, were -- were a lot
12 of attendance and revenues for SeaWorld? 12 of staff resources being devoted to responding
13 MR. YOUNGWOOD: Objection to form. 13 to Blackfish?
14 THE WITNESS: The link between 14 MR. YOUNGWOOD: Objection I:o form.
15 reputation and sales, I caret say that I'm an 15 THE WITNESS: Well,you'd have to
16 expert in that. I'm not sure anybody is an 16 define "a lot," but certainly the way I define
17 expert in that. 17 it, yeah.
18 You know,the reputation research 18 BY MR.D'ANCONA:
19 is complicated, it's highly sensitive to 19 Q. Were you spending -- as a percentage
20 variables in terms of, you know, that day's 20 basis, how much of your day-to-day work was
21 media coverage. So for -- for -- to make 21 being devoted to responding to -- to Blackfish
22 conclusions about the rep -- the impact of 22 in 2013?
23 reputation decay on your business is certainly 23 A. It -- it started -- it gained over
24 outside of my area of expertise. 24 time,I guess is my point, so early in 2013,
25 My instinct was,though, that 25 it might be a portion of every day. By the
Page 78 Page 80
I significant reputation decay could only do one 1 end of201.4, it was every minute of every day.
2 thing, and that was damage the company's 2 Q. How about 2013?
3 business. 3 A. I'm sorry, 2013. You know, by the
4 BY MR.D'ANCONA: 4 time that we were dealing with the -- the
5 Q. Did you discuss with any colleagues 5 artist cancellations for Bands,Brew & BBQ,it
6 at SeaWorld in -- at any time in 2013 that 6 was essentially all I was doing. And then
'7 you -- well, strike that. 7 throughout the rest of my SeaWorld career, it
8 Did you discuss with any 8 was essentially all I was doing.
9 colleagues at SeaWorld in 2013 the proposition 9 Q. Were you aware of-- of other
10 that SeaWorld's reputation was being damaged 10 SeaWorld staff who were devoting as much time
11 by Blackfish? 11 to responding to Blackfish as you were?
12 MR.YOUNGWOOD: Objection to form. 12 MR. YOUNGWOOD: Objection to form.
13 THE WITNESS: I don't recall any 13 THE WITNESS: I don't know that
14 specific conversations, but I'm -- I'm certain 14 anyone was devoting as much time to it as I
15 that I had them. 15 was, but certainly anyone in the position of
16 BY MR.D'ANCONA: 16 authority in the company was — had demands
17 Q. Do you recall any discussions with 17 placed on their time and -- and ceitainly, you
18 colleagues at SeaWorld in 2013 that Blackfish 18 know, whether it was our legal staff or our
19 was hurting SeaWorld's business? 19 marketing staff or those of us in Corporate
20 MR. YOUNGWOOD: Objection to form. 20 Affairs, it was a large and growing impact on
21 THE WITNESS: I don't recall any 21 our time and all the way up M Mr. Atchison.
22 specific conversations,but the -- you know, 22 BY MR.D'ANCONA:
23 the -- the impact on the business, you know, 23 Q. And how about at the -- at the staff
24 there's multiple ways of looking at that. 24 level, the people who reported to you, were
25 What was it costing us in terms of staff 25 they spending a significant portion oftheir
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1 time responding to Blackfish issues? 1 yeah.
2 A. Well, yes, assisting me and Jill in 2 I should say also that the — the
3 responding to Blackfish issues. We tried to 3 -- the film focuses on these issues, but it
4 relieve -- we -- at the time, we had divided 4 also gave kind of a focal point, a gathering
5 our responsibilities in the folks who were 5 place for people who wanted to -- to end what
6 subordinate to me between marketing and, kind SeaWorld does with killer whales. So them
7 of, issues, management or, you know,the -- 7 was that whole dimension to it, also, that
8 the Corporate Affairs function, and we tried 8 this was essentially the --you know,a call
9 to relieve them,as much as we could, so that 9 to arms for animal rights people.
10 they could continue to try to, you know,grow 10 BY MR.D'ANCONA:
11 the business rather than, you know,than 11 Q. Animal rights people used.it as a --
12 defend it. 12 as a weapon against SeaWorld?
13 But there were times certainly 13 A. That's right.
14 when it was all hands on deck 14 MR. YOUNGWOOD: Objection 1:0 form.
15 Q. And that was in 2013? 15 THE WITNESS: Well,as sort of
16 MR.YOUNGWOOD: Objection to form. 16 like a call to action, sort of.
17 THE WITNESS: Toward the end of 17 MR.D'ANCONA: Yeah.
18 2013. In the middle of2013, you know,there 18 THE WITNESS: If you don't believe
19 were still plenty of gaps in your day where 19 us, watch the film.
20 maybe you could get some other things done. 20 MR.D'ANCONA: I see. Just a
21 And I don't want to say --you know,them 21 couple more things and then I think we should
22 were other obligations that I had and if, you 22 -- we should stop for a quick break.
23 know,if I had to write a speech for Jim 23 BY MR.D'ANCONA:
24 Atchison, I wrote it. So it wasn't, you know, 24 Q. Shifting gears, SeaWorld announced a
25 100 percent of every -- you know,every 25 capital project to expand its -- its whale
Page 82 Page 84
1 moment,but it was the dominant,part of my... 1 tanks in August of 2014. Do you recall that?
2 BY MR.D'ANCONA: 2 A. Yes,I do.
3 Q. As far as a -- an issue that — that 3 Q. And — and it was announced that that
4 SeaWorld was responding to, was Blackfish 4 project would cost hundreds of millions of
5 the -- similar in terms of the amount of 5 dollars roughly. Do you remember that?
6 =sources it required as other prior activist 6 A. Yes,I do.
7 events, the books you mentioned, the movies 7
8 you mentioned, I believe, or was it different? 8
9 MR. YOUNGWOOD: Objection to form. 9
10 THE WITNESS: The only thing that 10
11 was even remotely similar to this was the Free 11
12 Willy films,primarily the first Free Willy 12
13 film, which was viewed,I think correctly, as 13
14 an assault on marine mammal captivity, 14
15 particularly killer whale captivity. So the 15
16 only thing that was ever close to this was 16
17 that, but I don't recall even that being as 17
18 intense at its peak as — as Blackfish was. 18
19 BY MR.D'ANCONA: 19
20 Q. So would it be inaccurate to say that 20
21 Blackfish wasjust more of the same,as far as 21
22 the demands placed on the company? 22
23 A. I would view that -- 23
24 MR. YOUNGWOOD: Objection to form. 24
25 THE WITNESS: -- as inaccurate, 25
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1 1, Q. In 2014,SeaWorld celebrated its 50th
2 anniversary celebration. Do you recall that?
3 3 A. Yes,I do.
4 4 Q. And the celebration was planned to
5 5 involve a tour of various cities, a kickoff
6 6 event in New York City and other celebratory
7 7 events.
8 8 Do you recall that?
9 9 A. Yes,I do.
10 10 Q. Do you recall that the kickoff event
11 11 in New York City was cancelled?
12 12 A. Yes.
13 13 Q. What do you recall about that?
14 14 A. The — when Blackfish was clearly
15 15 some -- a club that could be used against
16 16 SeaWorld,that became a very, very valuable
17 17 tactic for the animal rights community. And
18 18 what they would do is simply identify anyone
19 19 who had decided to do business with SeaWorld
/0 20 in any -- you know,whether we buy from you or
21 21 you buy from us, whether you wholesale
22 22 tickets, whether you host events, whether you
23 23 appear in our parks as an artist, all ofthose
24 24 people were subjected to harassment and -- and
25 25 Blackfish was the centerpiece of that.
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1 said, you -- you presented some discussion of 1
2 these notes at the Strategy Committee meeting 2
3 at SeaWorld in January of2013? 3
4 A. And my recollection is that I spoke 4
5 from them and then I likely gave this document 5
6 to the participants ofthe -- the meeting. 6
7 Q. And what is the Strategy Committee? 7
8 A. The Strategy Committee was a -- the 8
9 group of executives ofthe two highest levels 9
10 in the corporation,so the -- the officers of 10
1 1 the corporation, and generally speaking, 11
12 the -- the -- the people who answered to 12
13 the -- to the officers ofthe corporation. So 13
14 down to the level of VP typically. 14
15 Q. Were you a Strategy Committee member 15
16 in 2013? 16
17 A. In 2013,I was not. 17
18 Q. Okay. 18
19 Were you in 2014? 19
/0 A. No, no. 20
21 Q. Okay. 21
22 A. I was briefly a member ofthe 22
23 Strategy Committee when I answered to Jim 23
24 Atchison in 2008-2009. 24
25 25
Page 94 Page 96
1 1
2 2
3 3
4 Q. Read that over and let me know when 4
5 you've done so. 5
6 (Whereupon,the witness reviews 6
7 the exhibit.) 7
8 THE WITNESS: I've read it. 8
9 BY MR. D'ANCONA: 9
10 10
11 11
12 12
13 13
14 14
15 15
16 16
17 17
18 18
19 19
20 20
21 21
22 22
23 23
24 24
25 25
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1 1 Q. Including national news and
2 2 entertainment programs?
3 3 MR.YOUNGWOOD: Objection to form.
4 THE WITNESS: Yes. Yes.
5 5 BY MR.D'ANCONA:
6 6 Q. And did you see a real impact to
7 SeaWorld from that attention to the film from
8 8 mainstream media?
9 9 MR.YOUNGWOOD: Objection to form.
10 10 THE WITNESS: Yeah, and I should
11 11 say that the -- you know,the impact takes
12 12 many forms, as I mentioned earlier. You know,
13 13 they -- they -- the most obvious in media, it
14 14 was staff resources. So between my group and
15 15 the legal group and the public affairs and
16 16 government regions group, you know,this
17 17 was -- when it hit, it already had an impact
18 18 because I had to fly to Utah to watch it and
19 19 then, you know,spend time that I could have
20 20 spent doing other things, analyzing it and
21 21 preparing for it. So -- so there was an
22 22 impact immediately.
23 BY MR.D'ANCONA: 23 It was not significant at that
24 Q. Do you recall any discussion of the 24 point, but my fear was that it would become
25 points you just made in your prior answer at 25 significant
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1 into that category. want to risk anyone, you know,commenting on,
2 MR.D'ANCONA: I understand. 2 you know,sort offreelancing these responses
3 Okay. Thank you. You can set that document 3 to people like this because ofthe -- the risk
4 aside. 4 that they might,first of all, say something
5 (Whereupon,a document was marked, 5 wrong, or that their response might become
6 for identification purposes, as Jacobs Exhibit 6 public.
7 2.) 7 Q. Do you ordinarily respond to letters
8 MR.D'ANCONA: Jacobs Exhibit No. 8 or E-mails that you received concerning
9 2 has been placed before you. Please take a 9 Black-fish from members ofthe public?
10 minute to read through it. 10 A. As I mentioned earlier, ifone was
11 THE WITNESS: I have. 11 clearly beyond my ability to -- to reach them,
12 MR.D'ANCONA: Okay. 12 that is somebody who was passionately
13 BY MR. D'ANCONA: 13 anti-SeaWorld or abusive or threatening, I
14 Q. This is an E-mail from an E-mail 14 would just ignore it. Or in some cases,send
15 address SWO-PR. Do you recognize that E-mai 15 it to our operations team because they had a
16 address? 16 security provision for things like that.
17 A. Yes,I do. 17 But if it was somebody like this
18 Q. And what is it? 18 who is -- you know,this is a letter written
19 A. That is the -- the general E-mail 19 in good faith expressing genuine reservations
20 account for the PR department at SeaWorld in 20 with SeaWorld based on what she saw in
21 Orlando. 21 Blackfish, this is the kind ofthing that I
22 Q. And it's an E-mail dated April 8th, 22 would conceivably respond to myself
23 2013,to you. Do you see that, sir? 23 Q. Do you know if you responded to this
24 A. Yes. 24 sender?
25 Q. And the subject is forward: 25 A. I don't recall responding to her.
Page 102 Page 104
1 Blackfish reference. The -- it appears the PR 1 Q. How would you differentiate between a
2 department at SeaWorld Orlando has forwarded 2 letter sent in good faith versus a letter sent
3 to you a message related to Blackfish; is that 3 from a a hardened activist who you wouldn't
4 fair? 4 try to reach?
5 A. Yes. 5 A. Well, the --
6 Q. Where -- and this is a message from a 6 MR.YOUNGWOOD: Objection to form.
7 sender named arid it -- and 7 THE WITNESS: There are -- they'll
8 it's dated April 6, 2013,down below. 8 give you clues, you know. They -- if you can
9 Do you see that? 9 sort of tease out the general talking points
10 A. Yes,I do. 10 from the animal rights community about
1 1 Q. Was there -- would you ordinarily 11 longevity or about, you know, the stereotypic
12 receive E-mails or letters from members ofthe 12 behavior, anything that would sort of signal
13 public that were sent to SeaWorld regarding 13 that these are talking points from a -- you
14 Blackfish in 2013? 14 know,from one of our opponents in the animal
15 A. It's my recollection that we had 15 rights community, that was typically a clue.
16 instructed the SeaWorld parks to send anything 16 But they you know,in order to
17 Blackfish related to me rather than deal with 17 do it this way,they would have to lie. They
18 it themselves. 18 would have to say, you know what,I visited
19 Q. And why? 19 SeaWorld and I enjoyed the experience, but
/0 A. Well, Blackfish was a significant 20 then I saw Blackfish.
21 matter and it -- if-- if-- in this case, 21 You know,the -- the animal rights
22 it's Dagmar who was the administrative 22 ones were usually pretty easy to -- to sniff
23 assistant at -- for the PR department and the 23 out.
24 communications department. And given the 24 BY MR.D'ANCONA:
25 significance of Blackfish, we really didn't 25 Q. Did you -- do you recall whether you
Page 103 Page 105
1 MR.D'ANCONA: Okay. 1.
THE WITNESS: And certainly it 2
3 would -- it was my recollection it would track 3
4 overall U.S. awareness of the film. 4
5 MR.D'ANCONA: I see. 5
6 BY MR.D'ANCONA: 6
7 Q. Did you take -- leaving aside letters 7
8 from -- that you identified as coming from 8
9 activists, did you take letters from -- from 9
10 people who said that they had seen Blackfish 10
1 1 and -- and would not be coming to SeaWorld 11
12 after seeing it, did you take letters like 12
13 that seriously? 13
14 A. Oh, yeah. 14
15 Q. Why? 15
16 A. Well, because the --the -- the -- 16
17 the threat to SeaWorld's business does not 17
18 come in the form of people who hate SeaWorld 18
19 already; the threat comes in the form of 19
/0 people who are either ambivalent or supportive 20
21 ofSeaWorld, but had their minds changed by 21
22 Blackfish. 22
23 So if-- and the way I always 23
24 looked at it was this person went to the 24
25 trouble to wiite me. My worry is about the 25
Page 107 Page 109
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3 3
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5
6 6 Q. thd you anticipate ier media
7 7 attention to Blackfish as it was released in
8 8 theaters?
9 9 A. Yes.
10 10 Q. Did you anticipate further media
11 11 attention to Blackfish as it was shown on CNN?
12 12 A. We -- I -- I frankly kind. of
13 13 dismissed the prospect ofthe CNN airings
14 14 because CNN had such poor ratings. I couldn't
15 15 imagine that their brand new documentary
16 16 division would be any different.
17 17 I didn't anticipate, I don't think
18 18 anybody anticipated what they did. The
19 19 lengths that they went to to promote the film
20 20 with their news division and then their
21 21 obsessive airing of it, hundreds oftimes they
22 22 aired that film. I don't think -- I didn't
23 23 anticipate that, I don't think anybody else
24 24 anticipated it either.
25 25 Q. When did. you recognize that CNN's
Page 115 Page 117
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12 12 BY MR.D'ANCONA:
13 13 Q. Are you aware of an association in
14 14 the United Kingdom called the Scout
15 15 Association?
16 16 A. I believe that's a variant of the Boy
17 17 Scouts of America,or their version of the Boy
18 18 Scouts.
19 19 (Whereupon, a document was marked,
/0 20 for identification purposes, as Jacobs Exhibit
21 21 10.)
22 22 MR.D'ANCONA: For the record,
23 23 Jacobs Exhibit No. 10 has been passed to the
24 24 witness. It's an E-mail from Neil Foster on
25 25 August 6, 2013,to Fred Jacobs and others.
Page 158 Page 160
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19 19 Do you recall any discussions
/0 20 about impacts of-- of Blackfish on tour
21 21 operators actually getting people to come to
22 22 SeaWorld after August of 2013?
23 23 A. Yes. It was always -- you know,
24 24 there was always the potential issue that
25 25 something like this would affect our -- our
Page 163 .
j Page 165
1 question?
2 MR.D'ANCONA: Sure.
3 3 BY MR.D'ANCONA:
4 4 Q. At the time of this E-mail when you
5 5 had these study results, August 20th, 2013,
6 6 did you believe that growing national
7 7 awareness of Blackfish and intent to see the
8 8 film was hurting SeaWorld's reputation?
9 9 MR.YOUNGWOOD: Objection to form.
10 10 THE WITNESS: Yes. Just a
11 11 question of how much.
12 12 BY MR.D'ANCONA:
13 13 Q. Do you know of any analysis that had.
14 14 been done by August 20th, or around
15 15 August 20th, 2013,to determine whether this
16 16 increasing awareness of Blackfish seen in the
17 17 survey data could be linked to an attendance
18 18 impact at SeaWorld parks from people hearing
19 19 or seeing both?
20 20 Mk YOUNGWOOD: Objection to form.
21 21 THE WITNESS: Yeah,I don't know
22 22 if that research had been commissioned or even
23 23 contemplated.
24 24 BY MR.D'ANCONA:
25 25 Q. Aside from whether it was done or
Page 175 Page 177